On-line Bill Payment & MMC Top-ups. Procedure Manual

Transcription

1 On-line Bill Payment & MMC Top-ups Procedure Manual

2 Lucy Cavendish College Bill payments and meal top-ups 1. Log into the Lucy Cavendish website, go to College Life, Financial Information, Bill payment & MMC Top-ups 2. Click on the link and then click on the second link 3. Input ananke\first part of your address before as above e.g. I am kn242@cam.ac.uk so I need to input ananke\kn242. Please contact lcc-bursary@lucy-cav.cam.ac.uk if you don t have a password or can t remember it. Please note, this is not your Raven password. 4. You should then be directed to your on-line account. Your outstanding bills balance is at the top right of the screen. Please note this screen is a summary screen showing what is left to pay. To see all fees, charges and receipts on your account please look at your on-line reports under Student Billing Transactions please see how to access these further on in this document.

3 5. 6. If any of the details are incorrect please let us know 7. Invoice detail: To see the detail of any invoices we have sent you, please highlight and then double click on the relevant line. The detail of the invoice will then be displayed below under GP Review. 8. Payment: To make a payment, select which payment option you are going to use. Please note the credit card payments will attract a 1% charge. If you select Visa here, when you get to the next screen, please make sure you select the correct Visa card i.e. Visa credit (1% charge), Visa debit (no charge). 9. Account: To pay a bill select Bill Payment or to top up your card, select EPOS. 10. Amount: Please put the sterling amount you wish to pay 11. Please read the terms and conditions by clicking on the blue Terms and Conditions. If you are happy with them, click in the I accept all Terms and Conditions box and then click on the Submit button.

4 12. Please click on the tab on this next screen, Please click here which will take you through to the payment page. 13. Amount Outstanding: this will default from the front screen to this screen. The default payment is for a credit card, but if you are paying by debit card, select the correct card from the Card Type drop down box. The 1% charge will not be made for debit cards. 14. Telephone number: Please complete your telephone number. 15. CV2: is the three digit number on the back of your card. 16. Make Payment: And then click on the Make Payment button once the above fields have been completed.

5 17. Logout: The screen will stay open until you log out of it. The logout box is at the top right of your screen, where it says welcome ANANKE\kn242 i.e. your user id. Click on the arrow to the right of this and select Sign Out or the Sign Out button top left. 18. Please note, any bill payments you make on-line will update your account on the next working day.

6 Lucy Cavendish College Bill Payment and EPOS detail reports To see the detail of what we have invoiced and what you have paid please click on the Student Billing Transactions report. The Student Billing report will give you detail of fees, charges and payments you may have made. The EPOS Meal Report will show what your MMC balance is and the detail of the formal halls you have booked, meals taken in the servery or take aways. 1. Click on the relevant report and then reinput your ananke userid and password as we are moving into a different part of the system. You can tick the remember my password box which will avoid you having to always remember your details each time you log in.

7 2. For the Student Billing Transaction report, the balance at the top of the screen shows either what you owe to the college (money owing) or what the college owes back to you (in credit). The detail of what makes up the Outstanding balance figure is shown below this figure. The EPOS Meal Report shows what you have left to spend and will be a negative balance which will reduce back up to zero once you have used all your credit and again the detail is below this figure. 3. The reports can either be printed or exported into Excel, Word or PDF. To print, click on the print button near the top of the screen or File, Print. To export, click on the dropdown arrow next to the square save icon, about a third of the way down the screen and select which application you wish to export to. The report can then be printed. If your reports go over more than one page, click on the left or right arrows at the top of the report just above Lucy Cavendish College. 4. Once finished, remember to Sign Out of the front screen.