I used my health insurance and had my ankle operation quickly. Now I m pain free and my stair lift has gone!

Transcription

1 Over 4million invested since 2012 I used my health insurance and had my ankle operation quickly. Now I m pain free and my stair lift has gone! Mairead, a very happy Claremont patient claremont-hospital.co.uk

2 Welcome to Claremont Private Hospital Our aim is to provide outstanding private healthcare in a safe, comfortable and welcoming environment. Andrew Davey, Hospital Director Claremont Private Hospital has been at the heart of the South Yorkshire community providing first class healthcare for over 60 years. Our hospital is situated in acres of beautifully landscaped grounds in Crosspool, South West Sheffield. Patients can enjoy a peaceful stay, easy access to their consultant, nursing care which is second to none and panoramic views from our modern and comfortable patient bedrooms, most of which are en-suite. We have over 280 highly experienced NHS consultants practising privately at Claremont supported by a team of more than 150 hospital staff. We pride ourselves on our excellent cleanliness and hygiene standards and have no known cases of hospital acquired infections such as MRSA. Since Aspen Healthcare took over Claremont in 2012, over 4M has been invested with more to follow. With our historic reputation for clinical excellence and our huge variety of private services with minimal waiting times, we are delighted to welcome you to Claremont Private Hospital. Our aim is to be your first choice for private healthcare in Sheffield. With my very best wishes. Andrew Davey Hospital Director

3 Our Story So Far Claremont Private Hospital was set up by the Sisters of Our Lady of Mercy, a religious institute located in Ireland in 1831, moving to Sheffield in The original hospital was opened in 1921 and was situated close to the city centre on Claremont Place, a site where the Royal Hallamshire Hospital now stands. In 1953, Claremont Private Hospital moved to its present location in Crosspool, South West Sheffield. Today, now part of the Aspen Healthcare Group, we are a successful private hospital encompassing most medical specialties as well as diagnostic imaging, physiotherapy, onsite pathology and pharmacy. We work hard to protect our reputation for excellence and enjoy building long-lasting relationships with both local people and companies, providing all manner of health services. We welcome patients from all health insurers and self-funding patients. Some NHS services are also available, please speak to your GP for more information.

4 Our Commitment to Excellence I love my job. I like meeting the patients and putting them at ease. Phil Horton, Hospital Porter We put our patients first, every time Our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families. Consultants choose to work at Claremont We strive to attract and retain the best consultants in Sheffield. All 280 of our experts hold substantive NHS consultant posts practising privately in addition to these, giving you the reassurance that you re in the best possible hands. A team with one goal.excellence We recognise that every member of staff plays a key role in achieving this aim and we all endeavour to go the extra mile for our patients. We choose customer orientated staff through robust recruitment processes, induction, training and feedback.

5 Nutrition Plays a Key Role in Recovery It s not all about nursing care while you re in hospital. Getting the right balance of nutrition, portion size and a little of what you fancy are also vital for a faster, healthier recovery. Mark Mortimer, Head Chef Nutrition plays a key role in recovery. Meet our head chef Mark Mortimer. Claremont s Head Chef Mark Mortimer is no stranger to creativity with food. Having previously overseen corporate dining for acts and events including Red Hot Chilli Peppers, the Liberal Democrat Party Conference, pre-show banquets for the Rolling Stones, Sheffield Wednesday Football Club and the X Factor Tour, Mark is now relishing the challenge of promoting better recovery following surgery using nutrition. Mark wants Claremont patients to associate the meals eaten during their stay more with hotel dining than traditional hospital food, whilst keeping health, nutrition and recovery at the forefront of his culinary ideas. Mark says Dietary needs vary from patient to patient it s a very personal thing and different patients will require different diets such as vegetarian, Halal and Kosher. Nutrition is even more important when someone is ill or recovering from an operation. We want people to come to Claremont and feel they ve had a very positive experience. Catering plays a big part of that, so we work with nutritionists to ensure we have the right mix of health and wellbeing without comprising on taste or quality.

6 Consistent Investment We pride ourselves on continuous investment into new technology and facilities ensuring we have access to the latest equipment for better patient services. As part of our on-going drive to improve our facilities, we are looking at continued investment over the coming years. We ve invested over 4M since 2012 and there s much more to come. Andrew Davey, Hospital Director KEY FACTS & FIGURES 40...beds 3...operating theatres 15...consulting rooms dedicated hospital staff expert consultants 60...year reputation for excellence 100%...of patients have confidence and trust in their consultant* ZERO...cases of hospital acquired infections such as MRSA *Claremont Patient Survey October 2014, 169 responses Our stunning new main reception area

7 Outpatients Staff are friendly and professional at Claremont. They offer outstanding care to my weight loss surgery patients. Mr Roger Ackroyd, Consultant Bariatric Surgeon Claremont Private Hospital has 15 consulting rooms, all with scenic views out onto acres of landscaped gardens. All consulting rooms are fully equipped with modern medical kit and sophisticated IT technology enabling consultants to illustrate conditions to patients and show diagnostic images. Plenty of nursing and administrative support is always available as well as easy access to our imaging, pharmacy and physiotherapy departments. The Outpatients Department also has a minor treatment room, Ophthalmology Suite, ENT room and Endoscopy Suite. All rooms are designed with your comfort in mind.

8 Over 1million invested in Radiology Diagnostic Imaging Our fully-equipped on-site Imaging Department is always on hand to ensure we can scan any area of the body as required. We offer state-of-the-art MRI scanning in our BUPA approved MRI unit, ultrasound and x-ray all producing high quality images transmitted via a highly sophisticated reporting system. Also, new for 2015 is our state of the art multi-slice CT Scanner (pictured opposite). This means quicker, more comfortable scans and shorter appointment times. All staff are extremely welcoming and do all they can to put patients at ease. The department has its own waiting room and private changing areas. The service is led by an experienced and well-respected Manager who is supported by a friendly and highly qualified team of radiographers. Images are reported by specialist Consultant Radiologists and forwarded to the requesting consultant as soon as possible. Our brand new state of the art CT Scanner

9 Pharmacy We have an on-site, competitively priced Pharmacy on the ground floor which is available to all patients offering an easily accessible dispensing service. Pharmacy is staffed by a friendly team of qualified pharmacists who are on-hand to provide advice and answer any questions about prescribed medicines. The pharmacy is open during normal working hours, Monday to Friday, 9am to 5pm. Outside of these hours, our 24 hour Resident Medical Doctor (RMO) is responsible for dispensing medications. Dora Eko Pharmacy Manager

10 Physiotherapy Joanne Straw & Alison Darwin Physio Assistants/Bookings Providing first class physiotherapy and integrated rehabilitation services for patients including sports men and women. Our Physiotherapy department is led by a forward-thinking, highly regarded manager offering treatment and specialist services for people of all ages. Our Physiotherapists treat physical problems caused by illness, accident, work related problems or ageing including back, neck and shoulder pain, upper and lower limb conditions, sports injuries, post-operative rehabilitation and posture-related problems. A number of specialist services have also been introduced including workplace assessments and supporting occupational health services, pilates (both clinical and exercise), stress management and acupuncture. All the physiotherapists at Claremont Private Hospital are chartered and highly experienced. They tailor-make treatment plans for each individual patient as appropriate for their condition. The team also work closely with other specialists in the hospital including orthopaedic consultants, podiatrists and sports physicians.

11 Ward Our high standards of care delivery are complemented by our excellent catering, housekeeping and hospital services. We have en-suite bedrooms with in-room entertainment TV packages, free superfast WiFi, luxury White Company toiletries and bath robes to use during your stay, access to our specially designed a la carte menu, telephone and accommodating visiting times until 10pm. We also have 3 4-bedded units within the ward area. We have a 60 year reputation for nursing excellence and are very proud of this. We meet the national standards required by the Care Quality Commission and will always strive to make sure this is the case. Charlotte Thorpe Ward Clerk

12 The Claremont Private GPs Our Services The Claremont Private GPs can refer you to any of our services: Dr John O Connell NHS & Private GP Dr Mandy Sharpe NHS & Private GP Dr Stephen Moorhead NHS & Private GP All diagnostic imaging including MRI, CT, Ultrasound and X-ray Bariatric Surgery (Weight Loss Surgery) Breast Surgery Cardiology Chest Pain Clinic (Rapid Access) Colorectal Surgery Cosmetic Surgery Dermatology Dietary Advice Ear, Nose & Throat (ENT) Gastroenterology General Surgery Gynaecology Health Screening Laser & Skin Care Clinic Neurology Neurosurgery Ophthalmology Oral & Maxillofacial Surgery Orthopaedics Physiotherapy Private GP Service Rheumatology Sheffield Foot & Ankle Centre Sheffield Private Pregnancy Care at Claremont Speech Therapy Sports Medicine Trichology (Hair Loss) Urology Vascular Surgery (including Varicose Veins)

13 You ll Get the VIP Treatment at Claremont Rapid access to consultants and services As soon as your private referral comes in, you will be contacted and booked in for an appointment as soon as possible. Alternatively, you can call our Private Patient Team. An appointment will usually be offered within hours of the telephone call and surgical procedures arranged as soon as possible, if required. A VIP welcome If you are coming into Claremont for surgery, you will receive a VIP welcome and a complementary Claremont goodie bag complete with White Company toiletries. A little extra touch for our private patients. Private en-suite room Our private patients are assured an en-suite room, in-room entertainment TV package, free superfast WiFi, luxury White Company toiletries and bath robes to use during your stay, access to our specially designed a la carte menu, telephone and accommodating visiting times until 10pm. Parking and refreshments Free parking is offered for all and complementary refreshments are available for all visitors. Diane Brown Senior Operating Department Practitioner Insurance networks We are welcomed and recognised by all major health insurers, including AXA PPP and BUPA. If you don t have health insurance, we offer competitively priced fixed-cost surgery.

14 Free 14 Day VIP Pass into Nuffield Health Fitness and Wellbeing Centre At Claremont Private Hospital, we like to offer more to our private patients so we ve teamed up with Nuffield Health Fitness & Wellbeing Centre, Napier Street, Sheffield. Have your private surgery with us and to help you maximise your recovery, we ll give you a FREE 14 day VIP pass and access to our EXCLUSIVE discounted membership rate at Nuffield Health s state of the art Fitness Centre. For more information call our friendly Private Patient Team today on , privatebookings@claremont-hospital.co.uk or visit claremont-hospital.co.uk We look forward to welcoming you to Claremont Private Hospital. Claremont Private Hospital in partnership with Nuffield Health Fitness & Wellbeing Sheffield.

15 Chatsworth Clinic PRIVATE CONSULTING ROOMS 401 Sandygate Road, Sheffield S10 5UB t: e: w: claremont-hospital.co.uk Chesterfield Royal Hospital, Calow, Chesterfield S44 5BL t: