Health Insurance from Aviva. Level 2 Complete Health

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1 Health Insurance from Aviva Level 2 Complete Health

2 Looking out for your health is at the heart of everything we do. We have a plan to suit every budget and we are committed to giving you access to quality healthcare. Why choose Health Insurance from Aviva? Fast access to more hospitals and scan centres than any other insurer* Dental Access Package included at no extra cost to your plan Back-Up a unique and innovative programme to treat acute back and neck pain Exclusive Member Benefits As an Aviva member, you can also avail of exclusive discounts on an excellent range of member benefits. There are no waiting periods for these benefits so you can start using them as soon as you become a member. Member Benefit Discounts* Aviva Dental Access Package at Smiles & Town Dental clinics Health Screening at Charter Medical Group and EHA centres Exclusive discounts Cervical Cancer Vaccination at Point of Care clinics Asthma management program with Asthma Care Ireland Allen Carr s Easyway to Stop Smoking program Laser Eye Surgery with Optical Express Fitsquad outdoor group fitness training U Mamma, Kilmacanogue, Co. Wicklow *This list provides a summary of member benefits available. To view details of all member benefit discounts available please consult your member handbook, table of cover or Terms and conditions apply. *To members on advanced plans and when referred by a GP. Scan cover comparison is based on a like for like basis with Aviva Health s approved MRI scan centres as of February 2013.

3 Level 2 Complete Health from Aviva As a health member with Aviva, you will enjoy superb customer service along with a range of fantastic benefits. If you re looking for comprehensive in-patient cover, then Level 2 Complete Health is the right choice for you. Just take a look at some of our in-patient benefits listed in the table below. In-Patient benefits Level of cover Hospital cover Semi-private room in a private hospital Private room in a private hospital Listed cardiac procedures in high-tech hospitals Listed special procedures in high-tech hospitals Day case procedures in private & high-tech hospitals Full cover (Includes Beacon Hospital) Covered at semi-private rate (Includes Beacon Hospital) Full cover 90% cover Full Cover (Includes Beacon Hospital) Other benefits A&E abroad Covered up to 100,000 Convalescence In-patient scans Participating consultants fees Maternity 51 x 14 days in an approved centre Full Cover Full Cover Covered up to 3,150 in a public hospital Benefit for elective overseas surgical procedures Covered up to 100,000 Cancer support benefit (for accommodation expenses when travelling more than 50km) Up to 100 per day up to 1,500 per calendar year Please note that information relating to benefits and cover contained in tables within this document is not conclusive and full details relating to benefits and cover are set out definitively in relevant Tables of Cover and Member Handbook.

4 Benefits at a glance With Level 2 Complete Health, you ll also have cover for these benefits but with an out-patient excess of just 1 for an individual or family. Out-patient benefits G.P. Physiotherapist Alternative Practitioners 1 Optical (eye test and/or glasses/lenses combined) Public A&E cover Home nursing Consultant fees Amount covered Up to 20 per visit Up to 20 per visit for up to 12 visits Up to 20 per visit for up to 12 visits each 20 every 2 years 20 per episode of care 40 x 20 days 51 per visit Pre/post natal medical expenses Up to 385 Pathology & Radiology: Cost of test Consultant fees: Pathology Radiology Health Screen at any centre 2 Scan Cover: MRI, CT, PET-CT in approved centres 2 50% cover up to 500 per member per year combined for pathology & radiology test 20 per referral Up to 60 per referral 100 every 2 years Full cover 1. Alternative Practitioners: Acupuncturist, Chiropodist, Chiropractor, Dietician, Occupational Therapist, Osteopath, Speech & Language Therapist. 2. Benefit not subject to an excess. 3. A copy of the Schedule of Benefits is available on or available on request by calling Aviva on

5 Waiting periods explained 1 Switching to us from a different provider? Once you have served initial waiting periods with your previous insurer you do not have to re-serve them with Aviva 2 Switching and upgrading your level of cover? You will need to wait 2 years (5 years if aged over 65) to access enhanced benefits for a medical condition which you have at the time of switching and/or upgrading. 3 I haven t had health insurance for a while? If your break in cover has been more than 13 weeks then you will have to re-serve waiting periods. The waiting periods that you must re-serve will depend on your age on joining Aviva. 4 I have never had health insurance? You may have to serve initial and pre-existing condition waiting periods depending on your age on joining Aviva. Waiting periods for those new to health insurance Your age on joining Accident or injury New conditions Pre-existing conditions Maternity Day-to-day benefits <55 years Immediately 26 weeks 5 years 52 weeks Immediately 55~59 years Immediately 52 weeks 7 years 52 weeks 1 year 60~64 years Immediately 52 weeks 10 years 52 weeks 1 year 65+ years Immediately 104 weeks 10 years 52 weeks 2 years 1. For some maternity benefits, only a 42-week waiting period applies. For a list of these benefits, please contact Aviva on

6 SB If you want to know more, just ask. Call our dedicated team on Or visit Aviva Health Insurance Ireland Limited One Park Place Hatch Street Dublin 2 Please note that information relating to benefits and cover contained in tables within this document is not conclusive and full details relating to benefits and cover are set out definitively in relevant Tables of Cover and Member Handbook. Information correct and applicable as at 8th April Aviva Health Insurance Ireland Limited is regulated by the Central Bank of Ireland.