Aftermarket Field Service Capabilities

Transcription

1 3 International View ABZ Business Park Aberdeen AB21 0BJ Aftermarket Field Service Capabilities For General Services, Planned & Emergency Offshore Field Service Mobilisation Call: +44 (0)

2 The Aberdeen Service Centre works seamlessly to support offshore field service mobilisation SPX - An Introduction SPX helps customers across the oil and gas industry meet key business challenges. The SPX product portfolio includes a wide array of heavy-duty pumps, valves, filters, mixers, and other equipment for use in a variety of upstream and downstream processing of oil and gas. SPX designs, manufactures and markets product solutions used to process, blend, meter, transport fluid and treat compressed air across multiple applications worldwide. In addition to the vast product portfolio, SPX offers a wide range of Aftermarket services. Our supportive Aftermarket services include training, consulting, remote diagnostics, preventative maintenance, repairs and much more. Our experienced engineers are available to fit OEM replacement parts to ensure that your process will continue to run smoothly. Our product solutions are at work behind the scenes of a wide array of everyday processes that help satisfy the world s energy needs. 2

3 Our objective is to support all rotating equipment by offering comprehensive services ensuring optimum pump life-cycle results with minimum downtime. We offer a comprehensive range of offshore and onshore mobilisation services. Repair, overhaul and service We offer a wide range of high quality pump overhaul and repairs through our global network of service centres. Make sure your machinery is reinstated to original or upgraded specifications by utilising genuine OEM parts and our technical expertise. Installation and commissioning Around 80% of pump failures on start-up are attributable to inadequate installation and commissioning procedures. By employing our OEM expertise we ensure best practice processes are utilised, enabling trouble-free operation and extended pump life. Inspection and maintenance services SPX has the ability to identify the maintenance requirements of all pumping equipment at site and determine the necessary schedule for both predictive and preventative maintenance regimes. This will ensure the equipment is kept in a condition to maximise mean time before overhaul, thus ensuring reduced costs and downtime. Rapid Response parts SPX understands our customers needs in keeping critical plant operations running and supporting your concerns when a breakdown occurs. Our Rapid Response service can supply parts at greatly accelerated lead times, which can be within 24 hours from enquiry. This service is available for selected parts from our current and heritage pump ranges and for any other manufacturers pump models. Field Service Overview New Pump Installation Full Turnkey Installation Alignment Pipe Stress Checks Commissioning Removal and Replacement Cartridge and Pump Change Alignment Commissioning On-Site Testing On-Site Maintenance and Repair Emergency Breakdowns Preventative and Scheduled Maintenance Bearing and Seal Change Pump Strip and Inspection Alignment Vibration Analysis 3

4 Our field team is highly trained and experienced working to minimise unscheduled shutdowns for customers, while considering all factors associated with the pump duty conditions, age and demands on the pump system. Field Service Expertise Field Service Resources 9 Full time Field Service/ Commissioning Engineers 5 Mechanical Support Technicians 1 Electrical Support Engineer 6 Technical Support Engineers Our expertise make us the natural first choice for any pump related enquiry, no matter where the location, the scale of the task or the original manufacturer. Field Service Qualifications All of our team are fully offshore qualified including: VANTAGE CARD BOSIET/HUET EBS MIST H2S OFFSHORE MEDICAL CCNSG SAFETY PASSPORT SQEP FILE 4 Key Field Service Features OEM trained service engineers Installation and commissioning services Rapid Response Site overhauls and repairs Servicing any make or model of pump Pump alignment Vibration analysis and performance testing Turnkey maintenance Full engineering and technical support

5 Technical Field Service Overview Re-engineering & Upgrades Consultation Laser Scan Parts Rapid Manufacture Analysis & Re-engineering Quality Assurance Condition Monitoring System Upgrades Real Time Monitoring Data Analysis Asset Management Maintenance Scheduling Trend Spotting Inventory Management TECHNICAL SERVICES TEAM PUMP SYSTEM ASSESSMENTS THERMOMETRIC AND FLOWMETER BASED PUMP TESTING MATERIAL AND DESIGN UPGRADES BASED FOR ALL BRANDS OF ROTATING EQUIPMENT HYDRAULIC RE-DESIGN AND RE-RATES SPX ACADEMY - PUMP TRAINING EXPERIENCED ON-SITE SUPERVISION CUSTOMER BENEFITS Increased reliability and efficiency across entire system - reduction in energy costs/emissions Verification of actual pump and system performance before and after improvement works Improved reliability and extended plant life Enhanced efficiency, reliability and reduction in pump energy costs and emissions Greater operator knowledge to ensure optimal pump operation, maintenance and reliability Expert technical management of complex large machine installations, commissioning and outages ASSET MANAGEMENT Support for turnkey asset management programmes CONDITION MONITORING (including using wireless real time data acquisition) RE-ENGINEERING AND UPGRADING OF ANY 3RD PARTY PUMPS AND PARTS Ongoing remote and manual data sampling and expert trend analysis to assist reliability programmes Improved reliability, quick supply with leading OEM quality and design guarantees 5

6 Pump System Testing & Assessment: Increase in pump and system efficiency Reduction in energy consumption and operating costs Improved pump and system reliability Reduction in system emissions Problem solving and Root Cause Analysis (RCA) Increased MTBF PROBLEM MECHANICAL FAILURE CORROSION AND EROSION DAMAGE POOR MACHINERY PERFORMANCE POOR PARTS QUALITY OBSOLETE PARTS POOR DELIVERY AND RESPONSIVENESS SPX PUMPS RE-ENGINEERING SOLUTION Equipment analysis and design upgrade Metallurgical failure analysis, root cause analysis and material/design upgrade Process and design review to ensure pump design is matched to system requirements Re-engineered parts manufactured to SPX Pumps OE quality assurance standards including full inspection and material certification Re-engineered parts for all brands regardless of original equipment availability Parts supplied under SPX Pumps Rapid Response process Step-by-Step Guide STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 Pre-assessment preparation (by site staff) First assessment meeting on-site On-site inspection & survey Gathering data/testing Data analysis Reporting Training Global network of training facilities On-site, off-site and web-based training available Custom courses tailored to your requirements Experienced instructors with multi-language capabilities Continuous improvement with current and best practices to stay ahead of the competition Experience gained will produce increased efficiency and reduce costs in employee s role Know-how The power of high-quality technical support Privileged customer relations, promoting an approach of continuous improvement Belonging to an international group of pump manufacturers Expertise The ability to offer global solutions Customised responses adapted to your requirements Constant search for innovative solutions Experience Recognised technical expertise High-performance design and production tools Technological solutions adapted to multiple applications 6

7 Quality full life-cycle service, parts & repairs 7

8 Capabilities IP Ownership Technical support Technical drawings Data banks containing 1000s of engineering drawings Aberdeen Service Centre SPX Flow Power and Energy opened its Aftermarket service centre in Aberdeen in January 2015, to reinforce our central ethos of placing the customer at the centre of our operation. We ensure that customers are provided with world-class engineered solutions to meet their operational requirements and provide world class services to Aberdeen including: SPX have secured a number of North Sea Oil & Gas contracts and framework agreements, references are available on request SPX has one of the largest OEM installed pump bases in the North Sea including ClydeUnion Pumps and its heritage brands (e.g. Weir Pumps, Mather and Platt, David Brown), Bran & Luebbe, Johnson, Plenty Access to all technical drawings for SPX OEM heritage products Engineering support for design and equipment upgrades, retrofits and re-rates Remote web-linked strip and inspections CMM (Coordinate Measuring Machine) to enable reverse engineered components Products / Spare Parts Original equipment parts 3rd party pump & parts reengineering Assembly Overhauls Condition monitoring Consulting services Customer witness web Linked strip & inspection Extended storage services Packaging Plant retrofitting Pump system testing and assessment Pump training Technical services Upgrades and re-rates Service / Repair Offshore mobilisation services support Engineering Field services Inspection and maintenance Installation and commissioning Repair, overhaul, and service Service agreements Spare parts service Motor maintenance Onsite Maintenance Balancing Painting Sand blasting Welding Corrective maintenance Repair and refurbish Emergency Response Rapid response parts 8 Extensive workshop and engineering capability with the ability to pull resources from other SPX sites when required 365 days 24 hours a day offshore mobilisation capability 14 dedicated offshore field service representatives For Emergency Field Service Mobilisations Call: +44 (0)

9 Placing the customer at the centre of our operation 9

10 Case Study Issue Low mean time between repair of a BB5 pump Core Competencies With tailored engineering solutions that enhance equipment reliability and performance, our Aberdeen Service Centre offers numerous core competencies. To progress with changing process requirements, we update existing pumps to the latest standards and perform equipment evaluations, upgrades, retrofits, and re-rates. Even though SPX is a global organisation, we make decisions at a local level, progressing enquiries by making quick, clear, concise decisions in Aberdeen. This is further reinforced by a large SPX support network across the UK, enabling us to pull additional resources from a diverse talent bank of engineers. The Aberdeen service centre has a state of the art CMM machine to enable reverse engineering of components that are no longer being manufactured. It can also be used to reduce lead time of third party components and document critical part wear analysis. Concern Customer came to SPX Aberdeen with frequent seal and cartridge failures Decision Rotodynamic assessment performed and materials suitable for service researched Activity Upgrade materials suitable for continued service Mobilisation Field service team mobilised to install new cartridge Completion Pump has increased mean time between repairs Benefit to Customer Cost saving due to fewer repairs 10

11 Feature SPX Aberdeen provides web linked strip and inspection to allow customers to remotely view and discuss technical queries. The camera quality allows rotating equipment engineers to view detail such as wear on bearings or condition of impellers 24 Hour Emergency Services YES Size 1,557m 2 Certifications FPAL Registered, MIST, Offshore mobilisation certification. Products/ Services Service and repair centre for offshore north sea oil & gas pumping equipment Bran + Luebbe, ClydeUnion Pumps, Plenty, S&N and legacy pump brands List of Equipment CNC Tool Room Milling Machine 3000mm bed Lathe Radial Arm Drill Slotting Machine Balancing Machine 15 tonne overhead crane Dedicated Welding Area Hydro Test Assembly fixtures & tooling General Manager John Greig Manager Contact Information Past Projects Tel: +44 (0) aberdeen.sc@spxflow.com 1. OK7C full cartridge rebuild 2. HMD fiscal metering pump overhaul 3. SBM 20.5 fire pump overhaul 4. Split casing repair 5. TX-10 Overhaul 11

12 Providing world class field service for our customers EDMONTON CALGARY SALT LAKE CITY WILISTON LOS ANGELES TULSA HOUSTON BURLINGTON BATTLE CREEK GLASGOW PENISTONE ASSEN BRIXWORTH ANNECY ABERDEEN NORDERSTADT NEW DELHI XIDU ZHENGZHOU BATON ROUGE DUBAI PORT HARCOURT SINGAPORE MACEIO ANGOLA MALAYSIA INDONESIA CHILE SAO PAULO JOHANNESBURG PERTH Aberdeen Service Centre 3 International View, ABZ Business Park, Aberdeen AB21 0BJ aberdeen.sc@spxflow.com Tel: +44 (0) SPX reserves the right to incorporate our latest design and material changes without notice or obligation. Design features, materials of construction and dimensional data, as described in this bulletin, are provided for your information only and should not be relied upon unless confirmed in writing. Please contact your local sales representative for product availability in your region. For more information visit SPX_Aftermarket_Field Service_1000_1_09_2015_GB The green > is a trademark of SPX FLOW, Inc.. COPYRIGHT 2015 SPX Flow, Inc.