Beginner s guide to signing up to use the VAT Online service
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1 Beginner s guide to signing up to use the VAT Online service You ll find this guide useful if you re a VAT customer who hasn t yet signed up to use the HM Revenue & Customs (HMRC) VAT Online service and would like some help to do this. Before you can submit your VAT Return online you must: register for HMRC Online Services enrol (that is, to sign up) for the VAT Online service You only need to go through the registration and enrolment process once. You need to do this whether you use the free HMRC VAT Online service or if you choose to use commercially available software. When you enrol for the VAT Online service, you ll be given a User ID and asked to create a password. Make a note of these and keep them safe as you ll need both of them every time you login to use the online service. Once you ve got your User ID and created a password, you can submit a VAT Return online straightaway if one is due. Once you ve finished the enrolment process, you ll also be able to set up an reminder so that HMRC can let you know when your next online return is due. To use other features of the VAT Online service, such as changing your VAT registration details, you need to activate or switch on, this part of the service. HMRC will automatically send you an Activation PIN (sometimes referred to as an activation code) through the post on the day you sign up for VAT Online. You only need to use the PIN once, but it must be used within 28 calendar days of the date of issue. Preparation To register and enrol for VAT Online services, you will need the following five pieces of information about your business: 1. VAT registration number 2. the postcode of your principal place of business 3. date of registration for VAT 4. the final month of the last VAT Return you submitted (eg if you submitted a return for period October to December, the date you use is December) 5. the box 5 figure on the last VAT Return you submitted (that is, the net VAT due or repayable) The first three pieces of information are on your certificate of VAT registration, the VAT4 (your registration date is called the effective date of registration on the VAT4). The registration date is also printed on the letter dated February 2012, notifying businesses that they must submit online returns and pay electronically. HMRC for your effective date of registration (EDR) Don t worry if you haven t submitted a VAT Return yet you can still enrol for the VAT Online service. When you get to step 5 of the process detailed later on, we ll tell you what to put in instead of the final month and box 5 figure.
2 Register and enrol The following section gives a step- by-step instruction on how to regist er and enrol if you have not yet signed up to HMRC s online services, with a few sample screens to show you how this works. First go to Click on the Register button at the right-hand side of the page. On the Registration What would you like to do? page, click on the Sign up for HMRC Online services link in the Already registered for HMRC taxes section. You ll then be taken to the next page called New user. On the New User page, click on either of the following: Individual (if you are self-employed) Organisation (if you are an employer, contractor, partnership, a limited company or trust) The next page lists all the online services you can use, as an individual or organisation. On the screenshot shown overleaf, we have assumed you have clicked on Organisation but it would look very similar if you had clicked on Individual.
3 Tick the box next to the entry on the list marked VAT (submit return or change details), then click on Next at the bottom right-hand side of the page. This takes you to the What you need to enrol page, which lists the information you need to have to hand to complete the enrolment process. (This information is also listed in the Preparation section of this guide.) Click Next at the bottom right-hand side of the page. You will then see an overview of the registration and enrolment process.
4 Click on Next to begin the process of registration and enrolment. The term 'registration' used here means signing up to use HMRC Online Services - it does not mean registering your business for VAT. Step 1 Terms & conditions You must confirm that you have read HMRC s terms and conditions before you can enrol for HMRC Online Services. Follow the View Terms and Conditions link which opens up a new window in which the terms and conditions are set out. Once you have read them, close the text by clicking on the X ( close button) in the top righthand corner of the page. To proceed, tick the box (that is, click into the box) next to Please confirm that you have read the terms and conditions, then click Next, at the bottom right-hand side of the page. This then takes you to the next screen shown below. Step 2 About you You need to type in the full business name in the first field. If you have an address and are happy to provide it to HMRC, please do so in the address field and again in the Confirm address field. Then click Next. Please note: HMRC recommends that you do provide an address even though this isn t a required field. The address provided here will be used to: confirm (from the Government Gateway) that your Online Government Account has been set up. send you a replacement User ID or password (if you lose or misplace either one) rather than sending them to you through the post. If you want HMRC to send you an reminder to let you know when your VAT Returns are due, you have to do this separately. If you want to set up the reminder facility -which HMRC strongly recommends you do as you won t get a prompt otherwise - you can do this from the At a glance page when you have completed the enrolment process.
5 Step 3 Create password When creating your password it s important that you choose one you can remember easily. It must be between eight and twelve characters (letters and numbers), contain at least one number (0-9), contain at least one letter (a-z), and not contain the word password. Make a note of it, and keep it secure. Then click Next at the bottom right-hand side of the screen, which takes you to step 4. Step 4 Note User ID This explains that you have now been set up with an Online Government Account and your unique User ID for that account is shown on screen. Please make a note of your User ID and keep it safe as you will need it, along with the password you have created, every time you use the VAT Online service Then click Next at the bottom right-hand side of the screen, which takes you to step 5. Step 5 Enter details On this screen - shown below - you should enter the five pieces of information about your business (listed in the 'Preparation' section above) to complete the enrolment process for the VAT Online service. You must complete all five boxes. If you haven t yet submitted a VAT Return, select N/A from the drop-down box for Final month of last VAT Return submitted and then enter 0.00 for Box 5 figure on last VAT Return submitted. If you don t have a UK postcode and you receive VAT Returns and other correspondence from the HMRC office in Aberdeen, please use the postcode AB10 1ZP. If you are based in the Channel Islands, use your own postcode.
6 Once you ve completed all 5 boxes, click Next on the botto m right-hand side of the page, which takes you to step 6. Step 6 Registration and enrolment summary: Receive Activation PIN This page lets you kno w if you ve successfully registered and enrolled for the VAT Online service. You do not need an Activation PIN to submit your VAT Returns online. You will receive an Activation PIN in the post to use if you need to tell HMRC about any changes to the VAT registered business, such as a change of address. Look out for the envelope marked Government Gateway. Please note: you must use the PIN within 28 calendar days of the date of the letter or it will expire and you ll have to request a new one, online. Click Next and you will be taken to the Your HMRC services page. If your VAT Return is due, you can complete it online straightaway. Submitting your VAT Return online If you intend to use HMRC s free VAT Online service read the Beginner's guide to completing your VAT Return online at for some extra help when submitting your VAT Return online for the first time. If you decide to use commercially available software, you will need to speak to your software company about how to complete your VAT Return and what to do if you need any further help.
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