Select CTRL + Click on any of the contents headings to move to the relevant section. What is MySSSC?... 4

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1 MySSSC guidance Select CTRL + Click on any of the contents headings to move to the relevant section Contents What is MySSSC?... 4 What can I use MySSSC online services for?... 4 How to create your MySSSC account... 5 Forgotten your password?... 7 Forgotten your username?... 7 Forgotten your security questions?... 8 Contact us... 8 MySSSC for people applying to register with the SSSC... 9 Things to know before you apply for registration... 9 Applying for registration Terms and conditions and Code of Practice for Social Service Workers Personal details Identification Regulatory bodies Employment Employment history Qualifications Offences Disciplinary Endorsement Why we ask for endorsement of the application Who can endorse your application? Equal opportunities Personal declaration Pay my fees Completed application What happens next? Contact us MySSSC for registrants My details Change of name MySSSC Guidance Page 1

2 Employment Changing to another part of the SSSC Register Change employment details Add new employment details No longer working Add new Register part Course details Offences Disciplinary Recording PRTL in your MySSSC account Getting your PRTL endorsed Annual fees Conditions Other information you want to tell us Contact us Renewing my registration My details Register part Newly qualified social worker renewals Employment Changing to another part of the SSSC Register Change employment details Add new employment details No longer working Qualifications Regulatory bodies Offences Disciplinary Personal declaration Endorsement Pay my renewal fee Other information you want to tell us Contact us MySSSC for employers How can employers use MySSSC? Who can see this information? Endorser information Endorsing an application or renewal Other information you want to tell us MySSSC Guidance Page 2

3 Contact Us MySSSC for universities How can universities use MySSSC? Who can see this information? Submit online notification of commencement updates Submit and maintain examination results View course details Endorser maintenance Endorsing an application Other information you want to tell us Contact Us List of words and abbreviations in this guidance MySSSC Guidance Page 3

4 What is MySSSC? MySSSC is the online service for people applying to register, registrants, employers and universities. What can I use MySSSC online services for? Applicants: You will be able to apply for registration by completing an online application form. Registrants: you will be able to keep your details up to date by viewing the information the SSSC already holds for you and amending this if it is not correct you will be able to record details of your post registration training and learning (PRTL) you will be able to pay your annual fee you will be able to renew your registration you will be able to apply to be registered on an additional part of the register or on a different part of the register. Employers: you will be able to see details of employees who are registered with SSSC, or are in the process of registering with the SSSC; print this list or export it into an Excel spreadsheet you will be able to let the SSSC know about changes to an employee s details you will be able to see details of employees who are endorsers, print this list or export it into Excel spreadsheet you will be able to let the SSSC know about changes to an endorsers details you will be able to digitally endorse applications for registration submitted by employees online. Universities: MySSSC Guidance Page 4

5 you will be able to see details of students registered with the SSSC, or who are in the process of registering with the SSSC; print this list or export it into an Excel spreadsheet you will be able to let the SSSC know about changes to students details online you will be able to view a list of employees who are endorsers and print this list or export it into an Excel spreadsheet you will be able to let the SSSC know about changes to an endorsers details you will be able to digitally endorse applications for registration submitted by students online. All you need to do is to create your MySSSC account to get started. How to create your MySSSC account Creating your MySSSC account is quick and simple. There are six steps. You will only ever have to set your account up once. After your account is set up and activated you will only need to enter your username ( address) and password to use your account in future. Step 1 We will ask you to provide some personal details, such as your full name and your national insurance number, or if you are registering as an employer, the employer pin number that we gave you. You will also need to provide a personal address which you have access to. This address will become one of the pieces of information you will use to access your account so you should ensure that it is unique and secure to you. We may also contact you using this address about any aspect of your registration, your application or any other matter. We will use this information to match your details to the details the SSSC already holds about you. If the match is successful you will be able to proceed to the next step, if the match is not successful we cannot allow you to proceed to the next step, until we are satisfied of your identity. In this case we will ask you to contact us so we can complete the identification process. You should not be alarmed if your details do not find a match, this could simply be because you have chosen to use an address that we don t already hold the details of on your record. MySSSC Guidance Page 5

6 When you have finished filling in your details, press the next button to move to the next stage of creating your account. Step 2 We will ask you to create a password, this will become one of the pieces of information you will use to access your account so you should ensure that it is secure. Your password must contain at least six characters including a capital letter and a number, for example Qwerty6. You can use special characters such or $ but it is not mandatory. When you have finished creating a password, press the next button to move to the next stage of creating your account. Step 3 We will ask you to answer some security questions. We will use the questions and answers you provide to help us identify you if you forget your password or if you have difficulty with any of you log-in details. There are six different security questions but you only need to answer three of these, so you can pick which security questions you want to use and will be the safest for your account. When you have finished filling in your details, press the next button to move to the next stage of creating your account. Step 4 We will ask you to read the Terms and Conditions and agree to these. When you have finished reading the terms and conditions you should tick the box to confirm this and then press the create account button. Step 5 After you have selected to create your account you will be sent an . This will allow you to activate your account and start using it. We send this as a security measure to check that your address is valid. MySSSC Guidance Page 6

7 You will need to click on the link in the to activate your account. Step 6 When you click on the link in your (see step 5) you will be directed to MySSSC and a message will tell you that you have successfully activated your account. You should press the continue button which will take you to the MySSSC home page and you will be able to log into your account using the details you have just created. Forgotten your password? If you have forgotten your password you can request a password reminder is sent to you from your MySSSC log-in page. Select the option to request a password reminder. You will be asked the security questions that you answered when setting up your MySSSC account. Once you have answered the questions you should press the finish button. If you have answered the questions correctly an will be sent to you with your password reminder. If you have tried on three or more occasions to enter your password unsuccessfully your MySSSC account will be locked and you will need to contact the SSSC to resolve this. To prevent any delays you should call the helpline on Forgotten your username? Your username is the address that you provided when setting up your MySSSC account. If you wish to change the address you should do this by selecting the change address option from your MySSSC homepage. MySSSC Guidance Page 7

8 Forgotten your security questions? If you have forgotten any of the answers to your security questions you will need to contact the SSSC to resolve this. To prevent any delays you should call the helpline in the first instance. Contact us Scottish Social Services Council Compass House 111 Riverside Drive Dundee DD1 4NY Lo-call: Website: If you are calling from outside the UK please call MySSSC Guidance Page 8

9 MySSSC for people applying to register with the SSSC Things to know before you apply for registration The public SSSC Register Once you are registered, we will make the following information which the SSSC hold about you and other registrants available to members of the public, including employers: your full name and title your registration number and the part, or parts, of the register on which you are registered the postal town of your work address, if applicable your registration status, for example registered, removed, suspended etc. Post registration training and learning (PRTL) During your period of registration, you must complete the relevant amount of PRTL. This includes any study, training courses, seminars, reading, teaching or any other activities which could be expected to advance your professional development or contribute to the development of the profession. More information regarding PRTL relevant to your circumstances is included in the enclosed qualification guidance. You can also visit our website at for more information. Good character and conduct The Regulation of Care (Scotland) Act 2001 requires the SSSC to be satisfied about the good character, conduct and competence of an applicant. The SSSC will ask employers to confirm that applicants have been subject to an enhanced criminal records check for the job they are seeking registration and to provide the date and unique Disclosure Scotland reference number or protection of vulnerable groups (PVG) membership number from the disclosure certificate/pvg scheme record. If we have any concerns, your application may be referred to the SSSC s Registration Sub-committee. You will have the opportunity to explain what happened and present a case in support of your application in person and/or through a representative to the SSSC s Registration Sub-committee. MySSSC Guidance Page 9

10 SSSC s Code of Practice for Social Service Workers You should ensure you have read and understood the SSSC Code of Practice for Social Service Workers. The Code sets the standards of behaviour expected of you both in and out of work. Applying for registration You can complete an application for registration and submit this to the SSSC from your MySSSC account. When you are filling out your form you can save your progress and return to this at any time. You will need to send supporting documents to the SSSC separately. From your MySSSC homepage you should select to start a new application. To help you while you complete your application form, you will be presented with guidance documents which are specific to applying for registration, you should open the most relevant guidance document. We will ask you to tell us which part of the SSSC Register you are applying for registration on. If you need further information on the parts of the SSSC Register, you will find this on our website using the following link: If you are not sure which part to choose you must discuss this with your employer, who can advise you which part of the register is applicable to you. The SSSC will not be able to advise you which part of the Register you should choose. Please note the Register for social service workers is function based, rather than qualification based. This means that an applicant must be carrying out the relevant duties in a service registered by the Care Inspectorate, rather than holding a MySSSC Guidance Page 10

11 specific qualification. This also means that you must be employed in an appropriate service to be eligible to be registered. The Register for social workers and social work students is based on either holding or studying towards a suitable social work qualification. Terms and conditions and Code of Practice for Social Service Workers Before you begin please ensure you read and agree to the terms and conditions and the Code of Practice for Social Service Workers. Once you have read and agreed to the terms and conditions and the Code of Practice for Social Service Workers you will be able to complete the rest of the information needed for your application for registration. Personal details You should ensure that all your personal details are entered correctly. We will use your and telephone details to communicate with you. If your name is different to the name we hold for you, you will need to change this by returning to your homepage and selecting the option change of name. You must send a verified photocopy of your marriage certificate, affidavit, deed poll or other relevant document as evidence of your change of name. The photocopy should be signed, name printed and dated by the person who endorses your application or by an appropriate line manager within your care service. Please note: if this evidence is not submitted we will not be able to update your record. You will find further information on the verification process on our website at the following link: MySSSC Guidance Page 11

12 Identification We need to be sure that your identity is genuine. To help us with this we ask you to supply supporting identification documents and to have these documents verified. Verified means that the photocopy should be signed, name printed and dated by the person who endorses your application or by an appropriate line manager within your care service. You must provide verified copies of: your birth certificate your photographic identification, this could be either, the photographic page of your passport or your photographic driving licence. If any of your documents are written in a language other than English, they must be accompanied by a translation into English. The translated copy must also be verified. If you do not hold any of the above forms of identification, you should indicate this by selecting the exceptional circumstances box and then you should enter the reasons why you cannot supply any of these documents in the box provided. You should input the full name and job title of the person who will verify the photocopies of your identification on your application. Regulatory bodies If you are currently registered with one of the following regulatory bodies you are not eligible for registration with the SSSC with the exception of social workers and students. If you are a social worker or student you can be registered with the SSSC and another regulatory body. General Dental Council General Medical Council General Teaching Council for England General Teaching Council for Northern Ireland General Teaching Council Scotland General Teaching Council for Wales MySSSC Guidance Page 12

13 Nursing and Midwifery Council General Pharmaceutical Council Health Care Professions Council Care Council for Wales Northern Ireland Social Care Council If you have previously been registered with any regulatory body either within or outside of the UK you will need to provide details of this. We may ask you to provide evidence that there were no issues with your registration with that regulatory body as part of determining your suitability for registration with the SSSC. If you have or were previously registered with two or more regulatory bodies you must enter details of each regulatory body. Employment Please select your employment status from the drop down. Unless the response is employed (excluding social workers or students) no further questions are relevant because if you state unemployed for the function based register parts, you are ineligible for registration and will not be able to complete the remaining sections of the application form. Social workers and students are unique, as they can be on the register even when their employment status is unemployed. If you are eligible to apply for registration with the SSSC please fill in this section with your current employment details. If you have two or more social care employers please click add another and enter your employer s details. Employment history If you have worked in your current place of employment for less than five years you will need to provide your employment history for the previous five years, ensuring there are no gaps. Please make sure the dates are as accurate as possible and to MySSSC Guidance Page 13

14 the nearest month and year. Please include any periods of unemployment, study or sabbatical. Qualifications If you hold a qualification please look to see if your qualification is on our approved lists. If you find your qualification you should select it. If your qualification is not found but you think it should meet the SSSC s criteria, please manually enter your qualification details into the available fields. There are some circumstances where we will assess your qualification to see if it is the equivalent to one of the qualifications on our approved criteria. Please note that where we cannot assess your qualification we may grant your registration subject to the condition that your gain an appropriate qualification within a set timescale. We would notify you of this decision before we grated your registration. If your qualification(s) are acceptable and on the SSSC approved lists you must provide verified copies of your qualification certificate(s) to the SSSC. A verified copy means that the photocopy should be signed, name printed and dated by the person who endorses your application or by an appropriate line manager within your care service. Your qualification certificate(s) (if applicable) must be from the awarding body. If you have two or more relevant qualifications please click add another and input the details of your additional qualifications. Offences You must declare all convictions even if they are spent. It is important that you tell us about any police or court decisions, of any nature, taken against you in any country. For each question that you answer yes, you must provide details of the offence, for example if you have answered yes to three questions; you must provide details of three offences. You should provide a brief but detailed summary of the incident, the date of the MySSSC Guidance Page 14

15 offence, the police station or court that dealt/is dealing with the incident and if applicable confirm the sanction you received and finally confirm the offence type. Disciplinary It is important that you tell us about any disciplinary matters, of any nature, taken against you by any organisation, in any country. For each question that you answer yes, you must provide details of the disciplinary action. You should provide details of the disciplinary matter, the date of the incident, the outcome and contact details for the person we should contact should we require further information about this. Endorsement Why we ask for endorsement of the application We need assurance, as far as they are possible, that the information you have given us about your disciplinary record, criminal convictions and any alternatives to prosecution that you may have been subject to, is correct. We also need to be sure that there are no reasons why the SSSC should not be assured of your competence and good character and your suitability for registration. To help us with this, we ask you to have your application endorsed. Who can endorse your application? We require people who endorse applications to be senior managers in the organisation, who are in a position to comment on your suitability for registration. Applications cannot be endorsed by a friend or family member. If you have more than one social service employer, you must also provide an endorsement from your second employer. You will see a list of people form your organisation who are suitable to make an endorsement, you should select the most appropriate person from the list. MySSSC Guidance Page 15

16 Some organisations have specific people they want all endorsements to be sent to so it may be worth checking with your employer to see if this is the case. You should select to save this information. Once you have finished filling out your application you can then submit this to be digitally endorsed by the person you selected. When you do this we will send an to that person telling them that you have sent an application for them to digitally endorse. After you submit your application to be digitally endorsed you will not be able to make any changes to any of the sections, so you should make sure that you are happy with all the information you have provided before you submit it to be digitally endorsed. When your application has been digitally endorsed we will send you an to tell you that this has happened, you should then complete the payment section and submit this to us to process. If the nominated person has not provided and endorsement after seven days, or requested further time to do this, we will send an to you and you can choose to do one of the following: you can re-send your application to the same person to be endorsed you can send your application to a different person from your organisation (if they have more than 1) you can print your application and take this to the person who will endorse your form along with your supporting documents for verification. Once your form has been endorsed you will need to post this to us along with your supporting documents and details of your payment. If your organisation has not yet nominated anyone to endorse applications you have two options; you can save your application and contact your employer to see if they are in the process of nominating people, when this is complete you can return to your application and select the newly nominated person you can print your application when you have completed filling it out, and manually take this to the person who will endorse your application along with your supporting documents for verification. Once your form has been MySSSC Guidance Page 16

17 endorsed you will need to post this to us along with your supporting documents and details of your payment. Equal opportunities This section of the application form is not mandatory so you can either input your equal opportunity details or leave this section blank and move onto the next section. We will not use this information to help us decide whether you are suitable for registration. Personal declaration Your application cannot be submitted or accepted without a personal declaration. Before your application can be submitted, you must complete the personal declaration digitally by: reading the personal declaration statements and ticking each box to confirm you accept these terms ticking the signed box - by ticking this you are confirming that you have accepted all the statements within the personal declaration. Pay my fees You will need to pay the application fee before you submit your application. If you have already paid for your application, perhaps over the telephone, you will still need to go through the payment process and highlight that you have paid over the phone. If your application is refused for any reason or you withdraw your application, the fees you have paid will not be returned. If your employer has not carried out a PVG check you will also need to pay the PVG fee and the SSSC will carry out this check. The PVG check costs 59. MySSSC Guidance Page 17

18 The person who endorses your application will confirm if a PVG check has been carried out therefore if your application needs to be printed we will not yet know if this fee is due. We will only ask you to pay the application fee initially but we may contact you on receipt of your application to request the further PVG fee. If your application is for more than one part of the Register, you are only required to pay one fee, the fee which is due will be displayed to you. You will be redirected to the external WorldPay website to pay your fee online. If you do not want to pay your fees online the other methods of payment are: cheque postal order. Please make cheques and postal orders payable to the Scottish Social Services Council and send your payment to: Scottish Social Services Council Compass House 11 Riverside Drive DUNDEE DD1 4NY Completed application Once the online application has been fully completed, please click the check progress button to make sure there are no incomplete sections of your application form. When all stages of your application have been confirmed as complete, you will be given two options: submit your application form digitally print your application for submission by post. If you have been unable to get a digital endorsement you will always have to print your application for endorsement and submission by post. MySSSC Guidance Page 18

19 Sending your application digitally: All that is left to do to complete your application is to select submit and to then post us your supporting documents. You will know if you have completed this stage because the status of your online application will change to read submitted to the SSSC. Until you actually submit your application we are unable to begin processing your application. Print your application You should select to print your application. Having done so, you will now have to have this endorsed with a handwritten signature. Once endorsed, you should send your application and verified supporting documents to the SSSC at the following address: Scottish Social Services Council Freepost NATN621 PO Box Dundee DD1 9XT What happens next? Once we receive your completed application and accompanying documents we: will process your application as quickly as possible may contact you to seek further information will notify you of the outcome of your application. Contact us Scottish Social Services Council Compass House 111 Riverside Drive Dundee DD1 4NY Lo-call: MySSSC Guidance Page 19

20 Website: If you are calling from outside the UK please call MySSSC Guidance Page 20

21 MySSSC for registrants My details Having selected the my details option you will be presented with the personal details we currently hold on record for you. You will be able to change your details here. Please note that social care register (SCR) number, unique reference number and gender will be displayed as read only. You cannot change these. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. We may contact you if we need more information to process the change or if this change results in your removal from the SSSC Register. If we do not need to contact you further your record should be updated within the next 10 days. Once completed, MySSSC will display the updated information. Change of name If you change your name you will need to update this using the change of name screen. Before a change of name can be processed you must send a verified photocopy of your marriage certificate, deed poll, affidavit or other relevant document as evidence of your change of name, unless we already hold verified evidence of this such as your birth certificate if you are reverting back to your name at birth. Without the verified evidence we cannot update your record with your change of name. Verified means that the photocopy should be signed, name printed and dated by the person who endorses your application or by an appropriate line manager within your care Service. Please note: you won t see any changes you make straight away. The information MySSSC Guidance Page 21

22 will be submitted to us to process. We may contact you if we need further information to process the change or if this change results in your removal from the SSSC Register. If we do not need to contact you further your record should be updated within the next 10 days. Once completed, MySSSC will display the updated information. Employment Please note social workers and students are unique in that they can remain on the SSSC Register when unemployed or retired, whereas registrants on all other parts of the SSSC Register need to be employed. Changing to another part of the SSSC Register This allows you to tell us that you wish to be removed from one part of the SSSC Register and complete an application to apply for another part of the SSSC Register. Your existing registrations(s) will be displayed so select the part of the Register from the list. This will then prompt you for a removal date. This should be the date you ceased employment in the role associated with this Register part. You will then see a message asking you to complete an application for the new part of the Register that applies to you. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. Once we have processed this change you will be sent a Notice of Decision to advise you are no longer eligible and our decision is to remove you from the SSSC s Register. You will have 14 days to appeal this decision. If no appeal is made within the 14 days you will be removed from the SSSC s Register. MySSSC Guidance Page 22

23 Change employment details This will allow you to update your employment details and add new information. Your existing registration(s) will be displayed so select the Register part. The current employment(s) associated with this Register record will then display, allowing you to select the employment you need to update. You will then be prompted to tell us a Finish Date and Reason for Leaving. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. We may contact you if we need further information to process the change or if this change results in your removal from the SSSC Register. If we do not need to contact you further your record should be updated within the next 10 days. Once completed, MySSSC will display the updated information. Add new employment details This will allow you to add details of new employment All employment must contain a link to a care service or organisation (registered with the Care Inspectorate). If you have two or more new social care employers please click add another and add more employment details. When using the list to find your employer you will be able to search on care service name, care service number or postcode. If your place of employment is not on the list, you should contact our registration department for further assistance on If you are retired or unemployed, you will only be required to provide a start date for this employment status. Please note: that in order to remain eligible to be registered on all parts of the SSSC Register, with the exception of social workers and students, you must be employed. It will not be mandatory to create a new employment record, but if you do not add a new employment you won t be able to remain on the SSSC Register, unless you are already registered as a social worker or student. MySSSC Guidance Page 23

24 No longer working This option should only be used to tell us that you wish to be removed from the SSSC Register completely, unless you are registered as a social worker or student because if you are registered as a social worker or student you can remain on the SSSC Register without having any current employment. Your existing registrations(s) will be displayed, you will need to select whichever one is relevant or select each one individually if more than one applies. This will prompt you for a removal date. This date should be the date that your employment ceased. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. Once we have processed this change you will be sent a Notice of Decision to advise you are no longer eligible and our decision is to remove you from the SSSC s Register. You will have 14 days to appeal this decision. If no appeal is made within the 14 days you will be removed from the SSSC s Register. Add new Register part This allows you to tell us that you wish to make a new application to be registered on another part of the Register without removing your current registration. A message will display asking you to complete an application for registration for the new part of the SSSC Register you wish to apply for. Course details Course details will only be displayed if you have a current registration on the part of the register for social work students. Selecting this option will display a readonly screen displaying information about the course(s) associated with your registration. MySSSC Guidance Page 24

25 Offences You must tell us about any offences that have occurred since your application for registration was approved. If you have declared details of a new offence you should provide a brief but detailed summary of the incident, the date of the offence, the police station or court that dealt/is dealing with the incident and if applicable confirm the sanction you received and finally confirm the offence type. Disciplinary You must tell us about any disciplinary action related to your employment since your application for registration was approved If you have declared details of any disciplinary action you should provide details of the disciplinary matter, the date of the incident, the outcome and also contact details for the person we should contact should we need further information. Recording PRTL in your MySSSC account Every registrant must undertake Post Registration Training and Learning (PRTL) to ensure their continued suitability for registration. Your PRTL details will be held against each registration(s). To add new details you should select sumbit claim. You will then need to tell us the date of the training and learning activity, the number of hours, the details of the training and learning activity and how the recorded training and learning activity has contributed to your professional development and informed your practice. Each learning activity should be entered separately so please click add another and enter all your individual PRTL claims. When you have entered all the information you should select submit. Your claim will be added to your PRTL record which be assessed when you are due to renew your registration. MySSSC Guidance Page 25

26 Getting your PRTL endorsed Only PRTL for newly qualified social workers needs to be endorsed. If you have been asked to submit this to us for assessment you must print off the PRTL declaration and have this endorsed by your line manager. Annual fees An annual fee is due each year on the anniversary of your registration date during your period of registration. The pay my fees section of MySSSC, will display if your annual fee is due for payment. Annual fees are due when the due date is within one month of the current date. You will receive an invoice from us around one month before your annual fee is due to remind you of this. The invoice will tell you the due date and the amount due and you should enter this when recording your payment in your MySSSC account. Making your payment online is the quickest way to have this credited to your account. When online payments are made via WorldPay, your registration will be automatically updated and a message will appear advising you that your payment has been made and the process has been successfully completed. If you select to pay by WorldPay, you will be redirected to the external WorldPay website to make payment. If you have already set up a Direct Debit with the SSSC we will write to you around one month before your annual fee is due to inform you when the payment will be debited from your account. If you do not want to pay your fees online and have not already set up a direct debit the other methods of payment available are: direct debit cheque postal order. If you want to pay your annual fees by direct debit, please choose this option and a MySSSC Guidance Page 26

27 direct debit form will appear which must be downloaded, filled in and posted to the SSSC. Please make cheques and postal orders payable to the Scottish Social Services Council and send your payment to: Scottish Social Services Council Compass House 11 Riverside Drive DUNDEE DD1 4NY When you make your payment by, direct debit, cheque or postal order your MySSSC account will not be updated immediately. Your account will only be updated when the payment has been received and processed. If you have already paid your fee by direct debit, cheque or postal order but an outstanding fee is displayed in the Pay My Fees section, you can record that your payment was made by telling us the payment method. We will wait a reasonable time to receive your payment, if we do not receive this payment we will contact you again. If your current payment method is direct debit and you try to make a payment online, the system will refuse to accept any further payments unless you switch to a different method. Failure to pay your annual fee will result in your removal from the SSSC Register. This may have serious implications on your ability to work for you and your employer. Conditions If you have been registered with the SSSC with a qualification condition, this option allows you update your record when you have gained the qualification to meet the condition(s) attached to your registration(s). If you have met the conditions imposed on your registration please add the condition met date. Once you have added the condition met date a message will display informing you that you will need to provide a verified copy of your qualification certificate as MySSSC Guidance Page 27

28 evidence of meeting your condition. A verified copy means that the photocopy should be signed, name printed and dated by a nominated countersignatory within your organisation. If your organisation does not have nominated countersignatories then your photocopy should be signed, name printed and dated by your line manager. Your qualification certificate(s) must be from the awarding body. You should send your verified copy of your qualification certificate to us at: Scottish Social Services Council Compass House 11 Riverside Drive DUNDEE DD1 4NY If you do not submit evidence of your qualification certificate we will not be able to update your record. And we will ask you for evidence of meeting your condition when the condition period expires. You do not need to send your original qualification certificate. Other information you want to tell us If there is any other information that you want to tell us you should use the Tell the SSSC option This should be used when there is information you wish to tell us but you feel is not relevant to any of the other options on MySSSC. We may wish to contact you further depending on the information you tell us, or to ask you to provide further information. The information will be submitted for us to process. When using Tell the SSSC please provide as detailed information as possible. MySSSC Guidance Page 28

29 Contact us Scottish Social Services Council Compass House 111 Riverside Drive Dundee DD1 4NY Lo-call: Website: If you are calling from outside the UK please call MySSSC Guidance Page 29

30 Renewing my registration My details You should ensure that all your personal and contact details are correct. We will use your and telephone details to communicate with you. You need to update your details if anything changes. If your name is different to the name we hold for you, you will need to change this by returning to your homepage and selecting the option Change of Name. You must send a verified photocopy of your marriage certificate, affidavit, deed poll or other relevant document as evidence of your change of name. The photocopy should be signed, name printed and dated by the person who endorses your application or by an appropriate line manager within your care service. Please note: if this evidence is not submitted we will not be able to update your record. You will find further information on the verification process on our website at the following link: Register part You cannot change the part of the Register during your renewal. You can only renew your registration on the same part of the SSSC Register If you need to change Register part you need to submit a new online application form for your new part of the SSSC Register. Newly qualified social worker renewals MySSSC Guidance Page 30

31 If you are currently registered as a newly qualified social worker, the renewal will automatically update to indicate that you will be renewing as a social worker. You are only on the part of the SSSC Register for newly qualified social workers for your first period of registration while you undertake the specific PRTL requirements for that part of the Register. Employment This section of your renewal will display the current employment details that we hold for you. Please note social workers and students are unique in that they can remain on the SSSC Register when unemployed or retired, whereas all other parts of the register require the registrant to be employed. Changing to another part of the SSSC Register This allows you to tell us that you wish to be removed from one part of the SSSC Register and complete an application to apply for another part of the SSSC Register. Your existing registrations(s) will be displayed so select the part of the Register from the list. This will then prompt you for a removal date. This should be the date you ceased employment in the role associated with this Register part. You will then see a message asking you to complete an application for the new part of the Register that applies to you. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. Once we have processed this change you will be sent a Notice of Decision to advise you are no longer eligible and our decision is to remove you from the SSSC s Register. You will have 14 days to appeal this decision. If no appeal is made within the 14 days you will be removed from the SSSC s Register. MySSSC Guidance Page 31

32 Change employment details This will allow you to update your employment details and add new information. Your existing registration(s) will be displayed so select the Register part. The current employment(s) associated with this Register record will then display, allowing you to select the employment you need to update. You will then be prompted to tell us a Finish Date and Reason for Leaving. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. Add new employment details This will allow you to add details of new employment All employment must contain a link to a care service or organisation (registered with the Care Inspectorate). If you have two or more new social care employers please click add another and add more employment details. When using the list to find your employer you will be able to search on care service name, care service number or postcode. If your place of employment is not on the list, you should contact our registration department for further assistance on If you are retired or unemployed, you will only be required to provide a start date for this employment status. Please note: that in order to remain eligible to be registered on all parts of the SSSC Register, with the exception of social workers and students, you must be employed. It will not be mandatory to create a new employment record, but if you do not add a new employment you won t be able to remain on the SSSC Register, unless you are already registered as a social worker or student. No longer working This option should only be used to tell us that you wish to be removed from the SSSC Register completely, unless you are registered as a social worker or student MySSSC Guidance Page 32

33 because if you are registered as a social worker or student you can remain on the SSSC Register without having any current employment. Your existing registrations(s) will be displayed, you will need to select whichever one is relevant or select each one individually if more than one applies. This will prompt you for a removal date. This date should be the date that your employment ceased. Please note: you won t see any changes you make straight away. The information will be submitted to us to process. Once we have processed this change you will be sent a Notice of Decision to advise you are no longer eligible and our decision is to remove you from the SSSC s Register. You will have 14 days to appeal this decision. If no appeal is made within the 14 days you will be removed from the SSSC s Register. Qualifications You will only be required to complete this part of your renewal if you have been registered with the SSSC with a qualification condition. If you have met the condition(s) on your registration you should add the qualification you have now gained by finding it on the approved list. Ensure you select the correct qualification, for the correct register part. You must now provide a verified copy of your qualification certificate as evidence of meeting your condition. A verified copy means that the photocopy should be signed, name printed and dated by the person who endorsed your application or by an appropriate line manager within your care service. Your qualification certificate(s) must be from the awarding body. You should send your verified copy of your qualification certificate to us at: Scottish Social Services Council Compass House 11 Riverside Drive MySSSC Guidance Page 33

34 DUNDEE DD1 4NY If you do not submit evidence of your qualification certificate we will treat this as not meeting your condition and we will contact your further. You are not required to send us your original qualification certificate. If you cannot provide evidence of meeting your qualification condition we will ask you for a full and detailed explanation of this. And this information will be considered in relation to your continued suitability to remain registered. Regulatory bodies If you are renewing your registration and are currently registered with one of the following regulatory bodies you are not eligible for registration with the SSSC with the exception of social workers and students. If you are a social worker or student you can be registered with the SSSC and another regulatory body. General Dental Council General Medical Council General Teaching Council for England General Teaching Council for Northern Ireland General Teaching Council Scotland General Teaching Council for Wales Nursing and Midwifery Council General Pharmaceutical Council Health Care Professions Council Care Council for Wales Northern Ireland Social Care Council You only need to tell us about any new information since your application. For example if you were previously registered with another regulatory body and your registration has now ceased. MySSSC Guidance Page 34

35 Offences You must declare any offences since your application for registration You will be required to provide a brief but detailed summary of the incident, the date of the offence, the police station or court that dealt/is dealing with the incident and if applicable confirm the sanction you received and finally confirm the offence type. If you have two or more offences please click add another and enter your offence details. Disciplinary You must declare any disciplinary action since your application for registration You are required to provide details of the disciplinary matter, the date of the incident, the outcome and also contact details for the person the SSSC should contact should we require further information. If you have two or more disciplinary matters to declare please select add another and enter your additional disciplinary details. Personal declaration Your renewal cannot be submitted or accepted without completing the personal declaration. You should; read the personal declaration statements and tick each box to confirm you accept these terms tick the signed box; by ticking this you are confirming that you have accepted all the statements within the personal declaration. MySSSC Guidance Page 35

36 Endorsement Do I need to get my renewal endorsed? Yes - If you are registered as a newly qualified social worker you must have your renewal form endorsed. No - If you are registered on any other part of the register you do not need to have your renewal form endorsed. You will see a list of people form your organisation who are suitable to make an endorsement, you should select the most appropriate person from the list. Some organisations have specific people they want all endorsements to be sent to so it may be worth checking with your employer to see if this is the case. You should select to save this information. Once you have finished filling out your renewal you can then submit this to be digitally endorsed by the person you selected. When you do this we will send an to that person telling them that you have sent a renewal for them to digitally endorse. After you submit your renewal to be digitally endorsed you will not be able to make any changes to any of the sections, so you should make sure that you are happy with all the information you have provided before you submit it to be digitally endorsed. When your renewal has been digitally endorsed we will send you an to tell you that this has happened, you should then complete the payment section and submit this to us to process. If the endorser doesn t make the endorsement within after seven days, and hasn t requested further time to do this, we will send an to you and you can choose to do one of the following: you can re-send your renewal application to the same person to be endorsed you can send your renewal application to a different person from your organisation (if they have more than 1) you can print your application and take this to the person who will endorse your form with a handwritten signature along with your supporting documents for verification. If your organisation has not yet nominated anyone to endorse applications there will MySSSC Guidance Page 36