HR SaaS. Unleash the power of your human resources. RealBusiness. RealSolutions.
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1 HR SaaS Unleash the power of your human resources
2 2 SunFish HR SaaS DataOn Vision & Mission Vision & Mission Vision Our Vision is to drive real business evolution with real software solutions for organizations worldwide. Mission Our mission is it to create the best software-based solutions for our customers in a way that has the greatest impact on their unique organization.
3 DataOn Company Profile SunFish HR SaaS 3 Company Overview Our History In 1999, Gordon Enns and Casey Kim saw an opportunity to help corporations utilizing early Internet Technology to improve their business. DataOn Corporation was established in Washington State, USA to offer small online business solutions to corporate customers. A year later the company chose Indonesia as its primary technology development and business location leading to the incorporation of PT Indodev Niaga Internet in early In the very beginning, DataOn developed a range of small business solutions that can today, be grouped as Corporate Portal products and was able to license these solutions to portal operators and eventually repackaged the offering as a full Content Management Solution for Internet Portals. During this time, DataOn opened a branch office in Singapore to support international sales of its product line. Anticipating saturation in the CMS market, DataOn began to shift its strategy away from portal products to more traditional business solutions, while still utilizing its base in Internet, or web technologies. These products included Supply Chain Management, Financial Accounting (FA), Content Management, Customer Relationship Management and Human Resource Management (HR). All products were intended as a general base solution which would be customized for the individual needs of clients. By 2002, DataOn had experienced excellent market acceptance for the HR solutions and released the HR solution under the name SunFish HR. SunFish HR was developed with a concentrated effort on providing a standardized product that met the full range of HR business process requirements. SunFish HR adoption by a range of high profile customers and a focus on complete success in implementations allowed DataOn to develop a strong reputation and become the leading HRIS provider in Indonesia. In 2006 DataOn marketed new versions of SunFish HR that provided customers with options to implement basic payroll, operational HR management, or complete strategic version with SunFish HR Enterprise. DataOn has received awards from the Indonesian Department of Communications and Information Technology as the Top IT & Telco Solution for the category Top HR / HCM Product of the year 2014 and the Indonesian Computer Software Association (ASPLUKI) for the Best General Business Application. The customer s trust in DataOn to provide stable effective and affordable software led to requests for further business solutions. The company utilized this opportunity to combine its individual SunFish FA and Supply Chain products under the name SunFish ERP Enterprise Resource Planning, which is also steadily developing a strong client base. In 2013 DataOn released SunFish HR SaaS, a completely redeveloped version of SunFish HR with new underlying technology designed for the multi-tenancy cloud environment. Built on the successful business process support of previous SunFish versions, SunFish HR SaaS provides a better user experience, a range of functionality improvements and a simplified implementation process. Today, DataOn has an extensive network of partners and resellers in Indonesia, Malaysia, Thailand, Vietnam, and the Philippines for SunFish HR and has developed a localized version of the product for each market.
4 4 SunFish HR SaaS DataOn Products ERP Our Products Products SunFish HR TM SunFish HR is a comprehensive Human Resource Solution allowing companies to gain competitive advantage by improving the quality of the people and the efficiency of the business processes. SunFish HR provides the ability and flexibility to manage the company's most important asset, its people. Administrative HR functions (Payroll, Loan, Time, Reimbursement, Organization & Career) and strategic management tools (Training, Recruitment, Performance) are integrated to provide a holistic approach to managing and SunFish ERP TM SunFish ERP automates and streamlines Enterprise Resource Planning, helping the company work more efficiently while delivering greater insight into data. A fully integrated suite of functionality allows improved cross-departmental workflow, and higher accuracy that enables improved analytics and ultimately better decision-making. SunFish ERP combines and automates processes including accounting, finance, sales, purchasing, inventory control, production management and expedition. developing talent. Ease of use, support for cloud computing and the Developed with a focus on cloud computing, SunFish HR is available as a Software as a Service (SaaS) subscription or an On-Premise purchased application. The solution includes flexible workflow complex analytics of SunFish powers a flexible approach to complex business processes. Dynamic companies are able to leverage SunFish ERP to better manage resources and personnel. management support and comprehensive analytical tools.
5 DataOn Selected Client & Partner List SunFish HR SaaS 5 Selected Client & Partner List DataOn Client List Abbot Indonesia ACE Life Assurance Adaro Indonesia Aditya Sukses Gemilang Advanced Career Indonesia Aero Systems Indonesia Aetra Air Jakarta Affinity Health Indonesia Akasha Wira International Alfa Goldland Realty Alstom Grid Alstom Power Energy Systems Indonesia Altama Surya Arsa Altelindo Karya Mandiri Amata Amazing Borneo Tours Amerta Indah Otsuka Anantara Resort at Maldives Andaman Resort Angkasa Pura Support Anugrah Corp Apexindo Pratama Duta APM Global Logistic Indonesia Aprisma Indonesia Arkonin Arrow Electronics Asia (S) Pte Ltd. Artamulia Tatapratama Asahimas Flat Glass Askes Astra Graphia Astrindo Senayasa Asuransi Astra Buana Asuransi Jasa Indonesia Asuransi Jiwa Generali Indonesia Asuransi Raksa Pratikara Asuransi Tri Pakarta Austindo Nusantara Jaya Aventis Pharma Avon Cosmetics Inc Avrist Assurance Bakrie & Brothers Bali Hai Brewery Indonesia Bali Hyatt Bambino Bank Commonwealth Bank Hana Bank ICBC Indonesia Bank Mayapada International Bank Muamalat Indonesia Bank of Tokyo-Mitsubishi UFJ LTD Bank Sumitomo Mitsui Indonesia Bank UOB Indonesia Batik Danar Hadi Bayu Buana Gemilang Belaputera Intiland BFI Finance Indonesia Bhakti Finance Bhakti Investama Oil and Mining BHLN Perkumpulan Mandiri Bhumi Sriwijaya Perdana Coal BII Finance Bina Citramas Nusantara Biznet BNI Life Insurance Bormindo Nusantara Borneo Alam Semesta Bosowa Investama BPD Sumsel Babel British International School BRI Finance Bungasari Flour Mills Indonesia Calmic Indonesia Cakratunggal Steel Mills Cardig Aero Services CARE Indonesia Carsurin Cepalco Chan Wanich China Sonangol Media Investment Cipaganti Cipta Graha Ciputra Adigraha Citilink Indonesia Citra Jimbaran Indah Hotel Citra Marga Nusaphala Persada Citra Putra Realty Cogindo Dayabersama Combiphar Commonwealth Life Control Systems Arena Para Nusa Daikin Airconditioning Indonesia Danareksa Danone Dairy Indonesia Dermaga Perkasapratama Diep Vu Co.Ltd Dima Indonesia Dongsung NSC Dunia Luxindo Duraquipt Cemerlang Duta Adhikarya Negeri Ekonid Electronic City Elken Energasindo Heksa Karya Eonchemicals Putra Estetika Selaras Everbesindo Surya Jaya Fashion Kingdom Fast Food Indonesia Ferrier Hodgson Fokus Garmindo Four Seasons Hotel Jakarta Fraser Hospitality Investments Indonesia Fraser Residence Menteng Jakarta Fresh Start Bakery Frigoglass Indonesia Fujikura Fujitsu Indonesia Gagan Indonesia Garuda Twinjaya Geo Dipa Energi Geoservices Geotech System Indonesia Global Outsourcing Services Global Trans Energy Internasional Golden Energy Mines Graha Fatta Grand Hyatt Bali Grand Hyatt Doha Grand Hyatt Dubai Grand Hyatt Jakarta Grand Hyatt Muscat GrandShoe Griya Mie Sejati Gunungbayan Pratamacoal Hadji Kalla Haneagle Heavyparts Indonesia Hartono Raya Motor Higina Alhadin - COSMO HILTI Nusantara Hindo Holiday Inn Resort Rasuna Bali Hotel Aryaduta Jakarta Hotel Mulia Huawei Services Huawei Tech Investment Hung-A Indonesia Hutchinson 3 Indonesia Hyatt Capital Gate Ibis Hotel Icon+ IDR Resort Indika Energy Indo Tambangraya Megah Indonesia AirAsia Indonesia Comnet Plus Indosat Mega Media InterContinental Bali Ismaya Group Isla LPG ISS Indonesia Ithaca Resources Jasa Angkasa Semesta Jati Piranti Solusindo Jaya Group Jembayan Muarabaya JW Marriott Medan JW Marriott Jakarta JW Marriott Vietnam Kamadjaja Logistics Kenari Djaja Prima Keraton Luxury Hotel Kerry Plantations Kideco Kievit Indonesia KL Sentral Aloft Komatsu Indonesia Krungthai Panich Insurance Kuansing Inti Makmur Kutai Energi Laureoli International Laguna Luxury Collection Legoland Theme Resort Le Meridien Hotel Lucky Indah Keramik Luxindo Prima MAIS Makarizo Mandarin Oriental Jakarta Mandom Indonesia Mayflower Executive Apartment Meares Soputan Mining Midplaza Group MNC Group Monark-CAT Mondelez Motocult Multi Adiprakarsa Manunggal Multi Tambangjaya Utama Multipolar Technology Mutiara Permata Mulia Nasional Reasuransi NEC Indonesia Nielsen Company Indonesia Ninda Pratama Vriesindo Nippon Paint Thailand Nissi Lamandau Jaya Novotel Mangga Dua Square Nuansacipta Coal Investment Nusa Dua Graha International Nusa Satu Inti Artha Nusantara Infrastructure Nutricia Indonesia Sejahtera Olympindo Multi Finance Orica Mining Services Osotspa Padang Bara Sukses Makmur Pam Lyonnaise Jaya Panarub Industry Parastar Echorindo Park Hyatt Abu Dhabi Park Hyatt Jeddah Pay Asia Indonesia Pembangunan Jaya Ancol Pemukasakti Manisindah Peninsula Bali Resort Penjaminan Infrastruktur Indonesia Perintis Tekno Prima Perkasa Inakakerta Permadani Khatulistiwa Permata Energy Resources Permodalan Nasional Madani Persada Sokka Tama Personal Collections Perum Perhutani Perusahaan Pengelola Aset Petrosea Plaza Indonesia Realty Polychem Indonesia Premier Oil Prima Traktor Indonusa Prodia Widyahusada PSKD Mandiri PTT Retail Management Pullman Hotel Central Park Putra Muba Coal Qatar Foundation Quantum Rajawali Citra Televisi Indonesia Reasuransi Internasional Indonesia Rentokil Indonesia Rintis Sejahtera Ritz Carlton Pacific Place Rumah Sakit Premier Bintaro Rumah Sakit Premier Jatinegara Rumah Sakit Premier Surabaya Sahabat Finansial Keluarga Samick Indonesia Samsung Electronics Indonesia Samudera Indonesia Sanofi Aventis Indonesia Sarana Multi Infrastruktur Sarana Multigriya Finansial Sarihusada Generasi Mahardhika Satya Parahyangan Resort SCSMG Serena Indopangan Industri Sheraton Bali Kuta Resort Sheraton International KL Sheraton Langkawi Shield On Service Shukaku Indonesia Sigap Prima Astrea Sinde Budi Sentosa Sinta Prima Feedmill Sodexo Indonesia SOHO Group Solusi Tunas Pratama Sophie Paris Indonesia SOS Indonesia Spie Oil & Gas Services Indonesia Sri Trang Lingga Indonesia St. Regis Bali Resort Sucofindo Suma Sarana Sumi Indo Kabel Surabaya Jasa Medika TCC Land Teleperformance Indonesia TENE Capital Terminal Peti Kemas Koja Tesco Indonesia The Stones, Autograph Collection Tiarabumi Petroleum Tira Austenite Tokio Marine Life Insurance Indonesia Tor Ganda Toyota Tsusho Indonesia Trans Hotel Transportasi Gas Indonesia Tri Pakarta Tripatra Engineering Tropik Energi Pandan Tunggal Idaman Abdi TYCHE Consulting Limited Philippines Unimos United Can Company Limited United Tractors Pandu Engineering Unity Property Management Universitas Pelita Harapan Utopia Maldives Valiram Pacific Valuta Inti Prima Visimitra Unipessoal Wahana Baratama Mining Wahana Kreasi Raya Wall Street Languange Institute Wasl hospitality LLC Weda Bay Nickel Westin Langkawi Westin Resort Nusa Dua Widatra Bhakti Windu Nabatindo Lestari Wisata Triloka Buana Wisma Karawang Wisma Nusantara Internasional WWF Indonesia Yahoo Indonesia Yayasan Putera Sampoerna Yokogawa Indonesia Partners Malaysia Thailand Philippines Indonesia DB Quest, Inc
6 6 SunFish HR SaaS Feature Overview Feature Overview Effective Employee Management and Development The people are the most valuable asset for an organization. Recruiting, sustaining and developing the workforce will always be a key component of achieving goals and remaining competitive. SunFish HR is a comprehensive HR Information System born of cloud technology. This new technology builds on the extensive business process support of previous SunFish HR versions, giving the people fast and mobile access to the personalized information they need to do their jobs and contribute to achieving organizational goals. Log In Interface. SunFish HR provides a global solution for organizations to turn people into competitive advantage. With SunFish HR, organizations in any industry can start using the service with a free trial that is easy to upgrade as more complex requirements arise. SunFish HR can be up and running quickly, delivering a secure solution with powerful HR functionality. Dashboard Interface. Dashboard Interface.
7 Feature Overview SunFish HR SaaS 7 Feature Overview Easy, Secure, Risk Free and Cost Effective Easy - Wizards make set-up easy - Quickly import existing data from excel - Standard business rules provide options to easily implement best practices - Visually manage access levels and workflows Secure - Data stored in a secure Tier 3 data center - Warm Disaster Recorvery Center - Certified ISO 9001:2008 audited by Lloyds - Application security managed in compliance with OWASP standards Employee Information. Risk Free - No lock in periods - Try it for free - No hidden costs - Easily retrieve your data Cost Effective - All-in monthly price, maintenance and general support included - No new infrastructure required, pay only for the modules required and easily upgrade packages online - Pay only for modules you use and easily upgrade - Easily implemented with less consulting support SunFish HR SaaS Feature.
8 8 SunFish HR SaaS Employee Employee Employee Record Accuracy and Analysis Improvement The HR department is tasked with collecting vast amounts of information on the employee, some required by the management and others by law. Significant resources are devoted to the collection process, but often this information sits in a filing cabinet and never sees the light of the day. At the core of SunFish HR is the Personnel Administration Module where the employee data reside. This electronic storage system offers many advantages over the traditional paper-based system. In simplest terms, electronic files take up significantly less physical space and can be conveniently backed-up to prevent data loss. trends in employee turnover to fine-tune the recruitment efforts. Employee geographic data may be analyzed to encourage car-pooling or even consider running corporate buses. Furthermore, the manager may wish to review employee qualifications and skills to maximize their potential to the organization and even recommend further training for career development. The Personnel Administration Module allows for efficient collection of data and transforms the data into information that empower the organization. Greater benefits of SunFish, however, come from the system s ability to handle the data to provide valuable information hidden within to various users. For example, the employee may review their personal information to check for completeness and accuracy via the Employee Portal. This also has the added benefit of freeing up the HR department from this mundane duty. Moreover, the manager can mine this data to review the demographic tendencies and the Employee Analysis.
9 Organization & Career SunFish HR SaaS 9 Organization & Career Easy Reporting Structure Visualization and Administration Due to growth, technology, restructuring, business, or market-driven changes organizations need to periodically assess the structure of their companies in order to determine whether it still meets current and future needs; and whether structure and strategy are still properly aligned to increase the company s efficiency, effectiveness, and profitability. SunFish HR provides the Organization Module to arrange and modify organizational hierarchies effectively and easily through a user-friendly drag and drop capability. Versions of structural set ups can be saved to templates, which can later either be re-used should organizational restructuring occur in the futures; or to simply keep a record for historical data tracking purposes. Once configured, management will be able to view and identify vacant as well as unproductive positions across the organization by monitoring employees competency versus position requirements. Career Administration allows users to seamlessly manage career transitions and related workflow changes. It supports multi-company organization structures with each company managing its own hierarchy of positions, all possible to be previewed in intuitive graphical charts with a selectable level of data details included in the display. The Organization Management Module allows everyone in the organization to easily understand reporting structures and simplifies management of workflows and approvals. Improved transparency reduces interdepartmental borders and improves collaboration. Organization Structure. Career Transition.
10 10 SunFish HR SaaS Time Time Attendance Scheduling and Tracking Flexibility It is one of the most basics functions of the HR department; who works when and for how long. It is a simple task at its core but made complex by sheer volume. Flexible work days and hours accompanied by Byzantine overtime regulations make it impossible to plan when an organization hires many hundreds or, even thousands employee. Altogether, SunFish HR automates the entirety of the scheduling and attendance management task through processing the attendance, work patterns, hours worked, leaves, sickness and overtime. SunFish HR offers a full-featured Scheduling and Attendance Module that is flexible to accommodate every imaginable scheduling demand yet powerful enough to tackle even the largest of organizations. The Scheduling sub-module provides for an unlimited number of shifts, schedules, groups, divisions, locations and employees. Moreover, on-the-fly real-time adjustments allow for the uncertainties of daily life either resulting in one-off events or permanent adjustments. Employee Shift Schedule. Important to note is the data collected in SunFish is integrated with the Payroll and Tax Module, the data completes the payroll process, one of the basic corporate responsibilities. Furthermore, the Performance Management Module accesses this data to provide insight to efficiency and productivity. My Attendance Entry Form. * Uses the Status Management, Scheduling and Attendance Modules
11 Claims & Loans SunFish HR SaaS 11 Claims & Loans Employee Claims & Loans Control Simplification The traditional expense account has evolved to become an important component of the total benefits package offered to employees. Proper management and control over reimbursements, loans and other employee claims is important to manage costs, motivate employees and comply with government regulations. The growing complexity of the claims process that may include travel, entertainment, medical insurance, commuting and others can be difficult to administer. Employee loan facilities and provision of benefits to family members further add to this complexity. The Claims and Loans modules provide flexible configuration options for availability, approval workflows and various limit types that are combined with analysis tools and work seamlessly with other modules such as payroll. without physical paper, reducing cost associated with moving, tracking and storing paper records. SunFish allows transparency in each step of the process, giving employees the confidence that valid requests are processed in a timely fashion while allowing management to take greater control over cost. SunFish improves the efficiency of claims and loans processing by reducing the steps and costs involved in applying, reviewing and processing. Employees in compliance with the organization s policies can complete the entire process online, across all business units. If organization policy permits the process can be handled entirely Reimbursement & Loans Dashboard. * Uses the Claims and Loans Modules
12 12 SunFish HR SaaS Payroll Payroll Flexible, Automated and Accurate Payroll Calculation SunFish HR boasts a powerful Payroll Module that can handle the largest of multi-national corporations, surpassing every challenge thrown its way. Coupled with this power is a highly flexible technology that accommodates virtually every imaginable payroll related scenario. The Payroll Module is quite simply the bedrock of SunFish HR. Payroll processing is fundamental to any organization. It is a time-consuming task that must be processed error-free, repeated constantly and completed on time. The employee takes it for granted that their pay will arrive as promised. Delayed or inaccurate pay can be detrimental to the moral of the employee and adversely affect their productivity. filings including taxes, bank transfers, payroll planning, and reports for review and analysis. Automated processing makes it possible to implement an increasingly complex compensation matrix providing the management the option of using delicately engineered pay components as motivator towards performance or talent development goals. The breath and depth of the Payroll Module makes SunFish HR a true standout, a powerful technology that cannot be over looked. SunFish greatly simplifies the payroll process by addressing every aspect of the calculation. Numerous adjustments can be accommodated for internal deductions such as employee loans and third-party deductions such as insurance, allowances, multiple overtime schemes, various reimbursements schedules and multiple jurisdiction tax calculations as well as multiple currencies. Also included are intergrated tools for government Payslip, Employee Payroll Data & Payroll Component. * Uses the Payroll and Country Tax Modules
13 Performance SunFish HR SaaS 13 Performance Effective Multiple Aspect Performance Measurement Administration Human resources are the key to competitive advantage in the modern company. Ensuring the company hires, develops and retains the best possible workforce is the most strategic function of the human resource department. Although human capital does not appear on the balance sheet, it may be the most valuable asset a company has. SunFish HR understands performance management as a comprehensive, integrated process to target, analyze and take actions which help employees individually develop while ensuring the achievement of higher level corporate objectives. SunFish HR offers a simplified approach to employee appraisals, or an advanced method to combine the many aspects of performance into an integrated process.performance aspects include: traditional appraisals, competency, corporate and individual performance targets, employee competency, task assignment results and continuous feedback. Performance data is immediately actionable through integrated planning tools such as training gap analysis, individual development planning, career path planning and succession planning. The entire process is based on a 360 process and may be directly related to pay incentives or salary increases. Implementation of performance features allows better definition and tracking of objectives, ensuring a higher level of compliance to organizational goals. The integrated process performance process ensures all aspects effecting performance are considered in the evaluation. Including follow-up in the evaluation process gives managers and employees assurance that the process is meaningful, providing further improvements to engagement and effectiveness. Evaluation Form. * Uses the Appraisal Wizard and Advanced Appraisal Modules
14 14 SunFish HR SaaS Employee Development Employee Development Comprehensive Employee Development and Understanding Development of employees has become a critical differentiator of high performing organizations. SunFish HR integrates all aspects of HR to provide a complete understanding of individual employees that can be utilized in determining and administering the most effective, individualized methods of development. SunFish HR provides a real-time view of all aspects of employee development. In conjunction with periodic performance evaluations, training plans, career path plans, succession plans and other developmental activities are scheduled and monitored. Employee Development. Summarized views allow managers, HR professionals and employees to easily monitor and take actions that help the employee achieve both personal and corporate goals. Integration of employee career plans with corporate succession plans expedite and ease transitions while giving the employee greater ownership over their own advancement. Succession Plan. * Uses the Talent Management and HR Planning Modules
15 Training SunFish HR SaaS 15 Training Effective Organization Wide Training Implementation Today s dynamic economy requires the company to constantly train their employees as changes occur at lightning speed. Knowledge continues to expand at a geometric rate while new never existed fields pop up continuously, arising to become a significant competitor that threatens the business. It is clear that the employees need training to stay on top of this fast changing environment and training should be an integral part of any talent management strategy that is beneficial for both the employee and the company. combined with advanced analysis of training effectiveness allows increased focus on the most beneficial training and best use of limited budgets. Ultimately investing in the best training and ensuring the right employees attend that training results in more qualified and engaged employees. SunFish HR continues to improves the efficiency of the training administration by reducing the processing steps and costs involved and by providing a self-service environment for handling training requests, detailed tracking of courses, participation, sessions, scheduling, training budgeting, planned vs. actual training expenses comparison, etc. Training Rating. The Training Module benefits the HR department by enhancing efficiency with easy to use, accurate planning and selection for employee training. Improved analysis of training needs for employees Training Event Calender.
16 16 SunFish HR SaaS Recruitment Recruitment Optimized Recruitment Process and Applicant Selection With competition for talent, increased wages, and high turnover rates, the acquisition of skilled employees has become one of the top priorities and a great challenges for the company. More than ever it is necessary for companies to recruit proactively by analyzing corporate goals and their associated competency requirements while predicting headcount growth patterns. simplifies filtering and interviewing, ensuring that the hiring managers have a deeper level of contribution to hiring process while still complying with hiring best practices monitored by HR staff. SunFish HR systemizes the recruitment process, establishing all the important steps and activities that an effective and strategically relevant recruitment cycle should consist of. These include: manpower planning, job definitions and requirements, advertising, definition of selection procedures, applicant data collection, automated filtering, talent assessment and selection processing. Hired applicants are then passed through induction and process control. Recruitment Applicant. The Recruitment Management Module allows the organization to increase hiring efficiency and reduce hiring time. Online recruitment increases the number of applicant and the depth of information available on each applicant. Greater availability of applicant information and embedded recruitment workflow processing Recruitment Request. * Uses the Recruitment Process Management and Online Recruitment Modules
17 System Overview SunFish HR SaaS 17 System Overview Comprehensive Strategy to Security and Availability SunFish SaaS Security SunFish is a central point of storing data and processing work. Over time, SunFish improves efficiency and becomes a mission-critical component of ongoing business operations. Additionally, SunFish manages confidential data that must be prevented from disclosure both from within and outside the organization. DataOn devotes significant effort to ensuring application security, secure infrastructure and reliability. The SunFish application itself is functionally secured by configuring user group access to functions and data independently and with granular levels access control. Access to the application is controllable by NIST SP password rules, expiries and device limitations to name a few security measures. Also, SunFish creates audit trails for all transactions as a component of the application architecture that cannot be disabled. Confidential data stored in the data base is encrypted when stored and its decryption is controlled by the SunFish application security ensuring all confidential data is only viewable by the duly authenticated user. Moreover, DataOn staff and third party auditors frequently update security configurations to the latest industry standards and perform periodic system penetration testing both manually and with automated intrusion systems. Development procedures are audited by a security team and comply with Open Web Application Security Project guidelines and avoidance techniques for penetration vulnerabilities including the OWASP Annual Top 10. Development and hosting infrastructure teams undergo procedural compliance audits for DataOn s ISO 9001:2008 certification every six months by Lloyd s Register Quality Assurance. SunFish secure infrastructure is designed for security and availability at a level that would not normally be achievable by a single individual customer. Access to data is restricted at multiple levels through firewalls and Intrusion Prevention Systems. Reaching the physical data store requires layers of subnets, which are physically segmented, and have individualized security configurations. Considerable effort is taken to remove any single point of failure and to absorb multiple points of failure in more failure prone components. All DataOn data centers are Tier 3 facilities with 24/7 physical monitoring and access restricted to a small number of DataOn staff. Data centers have full UPS power and generators and preference is given to green data centers that utilize renewable energy sources and have low PUE ratings. As no infrastructure can be completely immune to failure, DataOn maintains fully redundant reserved capacity for Disaster Recovery at other DataOn data centers with warm failover systems. In the case of a total loss of a primary datacenter, current maximum RPO is eight hours with an RTO of four hours. SunFish may be hosted by the customer in a private cloud environment or on secure infrastructure provided by DataOn.
18 18 SunFish HR SaaS System Overview System Overview Advantages of Cloud Native SunFish Architecture The original SunFish developed in 1999 was a 100% web-native application available as both an on-premise and a hosted solution. SunFish version 6 has been redeveloped as a purely multi-tenancy cloud application with support for deployment to DataOn or customer facilities. Even when deployed in customer facilities, SunFish remains linked to the single application core either in real-time or through a batch process depending on the customer security restrictions. SunFish provides some pre-built methods of interfacing to other corporate systems and the ability to add new interfaces. Interfaces are handled by separated channels, which exist in a segmented partial DMZ when hosting on the SunFish secure infrastructure. The main SunFish application controls all access through a single access channel that determines privilege regardless of the request types such as HTTP from a PC browser user or JSON from a mobile apps user. The application itself is segmented to the presentation, business process, application and data layers to provide the enhanced level of componentization and standardization that is frequently overlooked in web-native applications. The multi-tenancy approach allows DataOn to improve and enhance SunFish much more quickly than traditional software versioning processes did. With this process, DataOn performs monthly and quarterly updates to a single instance of SunFish, enabling all customers to always have the latest available software and avoiding the cumbersome process of annual or even less frequent major version upgrades. The SunFish architecture handles the generation of data marts that provide the basis for business intelligence analytics; forces data change audit trailing of all transactions; manages real-time encryption/decryption of confidential data and provides a range of other features to ensure company data is reliable, available and secure. With the SunFish Development Kit, customers can add customization to their tenant for their specific requirements. This may include reports, screen changes or even customization of core processing functions and database structures. Although there is a single instance of the SunFish core application, each customer s database, files and customization are stored separately to prevent even the smallest possibility of data leakage. The SunFish Development Kit controls how customization is handled by the application in order to prevent a conflict between customer specific customization and future updates and provides warning of potential conflicts so that the developer can verify the impact and resolve it prior to deployment.
19 Select Clients SunFish HR SaaS 19 Select Clients
20 DataOnCorporation PT Indodev Niaga DataOn Corporate Office The Bellezza, Gapura Prima Tower Lt. 28 Jl. Letjen Soepeno No. 34 Permata Hijau Jakarta t: f: DataOn Development Center Jl. Sultan Iskandar Muda No.8 Jakarta t: Contact a representative or business partner today for a free one month trial and assessment of your Strategic HR Information system needs. SunFish Enterprise Suite TM SunFish ERP TM (Enterprise Resource Planning) Improve business process efficiency through processing and managing procurement, inventory, production, sales, and shipment as well as all related financial transaction in a fully integrated environment. SunFish HR TM (Human Resource) Unleash the power of your human resources through integrated, efficient process control. All SunFish products are developed by DataOn in accordance to the Quality Management System Standards registered as ISO 9001:2008 JKT
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