How To Integrate With Salesforce Crm
|
|
- Meryl Cook
- 3 years ago
- Views:
Transcription
1 Introduction Turbo-Charge Salesforce CRM with Dell Integration Services By Chandar Pattabhiram January 2010 Fueled by today s fiercely competitive business environment, IT managers must deliver rapid, innovative and low cost solutions. Companies are adopting cloud-based applications to address these challenges. A leading area for cloud implementations is in Customer Relationship Management (CRM). Salesforce CRM, the leading cloud-based CRM application, is an attractive alternative to complex, traditional on-premise CRM solutions because it allows organizations to rapidly meet changing business needs. IT managers gain resource efficiency, simplicity and minimal setup time. Furthermore, everyone likes subscription pricing because it means fewer budgetary issues get in the way of procuring a new application. It s no surprise then that Salesforce CRM and other Software-as-a-Service (SaaS) solutions, are spreading rapidly across the business world today. Deploying cloud-based applications does not come without its challenges, however. IT managers need critical business information to be accessible throughout the implementation process. In many midsize and large companies, this information exists in highly customized on-premise backend systems such as Enterprise Resource Planning (ERP) and financial applications. In order to realize the full benefit of Salesforce CRM, this challenge must be addressed.. According to recent studies by Forrester Research and Gartner, integration is the main reason that IT executives shy away from cloud-based applications and stop using them over time. This paper highlights integration challenges specific to cloud-based applications, in particular, Salesforce CRM, and explores three integration approaches to solving these problems, including a new offering, Dell Integration Services. Salesforce CRM and the Growth of Cloud Computing Moving to cloud-based applications minimizes the pain of owned and operated applications. The complexities, time, and costs associated with implementing these on-premise solutions, in particular CRM solutions, are well known. Most companies would prefer a simpler, faster, and lower-cost solution to managing customer interactions and are attracted to Salesforce CRM for the advantages it provides to IT departments and business users: Rapid implementation. Since there is no software to physically deploy with Salesforce CRM, there is less demand on IT resources and this enables faster implementation. Adding users to the application is as simple as assigning a user ID and password for each person, so they can be up and running quickly. Ease-of-use. By delivering comprehensive functionality within a simple, familiar browser-based interface, Salesforce CRM is intuitive for users and requires minimal training. Low IT impact. Salesforce CRM is less of a burden for IT but still delivers high business impact. The solution doesn t require new IT infrastructure to get started and Copyright 2010 Cast Iron Systems, Inc. All rights reserved. 1
2 ongoing management and maintenance requires fewer IT resources than with traditional owned and operated CRM and packaged applications. Subscription pricing. Salesforce CRM has a much lower upfront cost because companies subscribe to the service by paying a monthly fee based on the number of users. This also makes the solution very easy to scale as a company grows. Easy to customize. Customizations, workflows, and preferences in Salesforce CRM are performed through configuration, not coding. Changes are easy as well because the application can be reconfigured whenever business needs or processes change. Despite these attractive benefits, many Salesforce CRM implementations require integration to optimally get up and running. Getting started with Salesforce CRM is so easy that users tend to expect instant access to all of their business information about customers, contacts, leads, opportunities, and more. If this doesn t happen, they become frustrated. Although cloud-based applications like Salesforce CRM make seeing immediate results fairly simple, integration with other business systems is critical to realize full value. Integration: The Last Barrier to Cloud Computing As the success of Salesforce CRM in a particular organization grows, what was once a group level strategy to gain sales advantages may face hurdles as it expands to a company-wide scale. Users now require access to additional critical systems that need to be integrated with existing on-demand and on-premise applications on a daily basis. The result is that integration becomes more critical to the continued success and adoption of the Salesforce CRM solution. Since cloud-based applications offer the same benefits to all customers, any advantages gained at one company are just as easily available to its competitors. Cloud-based applications provide more differentiation if they are integrated with customized back-end applications that are core to a company s operations. Retaining differentiation and data availability brings the need for application integration to the forefront. This is especially important in relation to CRM systems, which are often the primary source of information for tracking sales contacts, leads, pipeline data, and quarterly forecasts. While companies of all sizes anticipate easy deployments of cloud-based applications, in particular Salesforce CRM, they are sometimes overwhelmed by the unexpected complexities of integrating with their existing systems. There are three key areas to consider: Getting information into Salesforce CRM. Back-end systems contain some of the most valuable corporate assets in a company as they often represent years of business knowledge and operational experience. For a Salesforce CRM solution to be optimized from the start, information such as order history, opportunities, and contacts contained in back-end systems must be migrated to the new solution. Synchronizing information between Salesforce CRM and back-end systems in real time. Back-end systems are often the systems of record for critical corporate information about customers, products, orders, and more. Salesforce CRM solutions need to synchronize information with particular systems of record so companies have a single, accurate, and real-time view of customers and products. While dealing with different data formats and workflows is challenging, these integrations also must be secure, reliable, and provide complete visibility. Extracting information from Salesforce CRM. Most companies generate a wide variety of operational and business intelligence (BI) reports based on data from multiple systems. While Salesforce CRM offers rich reporting capabilities, this functionality is Copyright 2010 Cast Iron Systems, Inc. All rights reserved. 2
3 limited to what is contained within the application in isolation. Therefore, information from Salesforce CRM must be easily transferable into existing reporting and BI applications to provide holistic dashboards for increased visibility. Given these challenges, application integration becomes critical to the success of a Salesforce CRM solution. Traditional Integration Approaches: Not Optimized for Salesforce CRM Traditionally, companies had just two choices for solving application integration problems: use complex software platforms or write custom code. The platform approach evolved to meet the needs of large enterprises and provides complex functionality to solve Business Process Management (BPM), Business Application Management (BAM), and Enterprise Application Integration (EAI) problems. But this rich functionality makes these platforms very expensive to procure, install, deploy, and maintain. As a consequence, most companies, especially in the mid-market, opted to develop custom code for integration, which has become the most widely used integration solution. While custom code provides an immediate fix at a seemingly lower cost, companies quickly realize that maintaining custom code is a labor-intensive and time-consuming process and that their hidden costs go well beyond the initial coding. Custom code also requires specialized skills that most IT organizations lack or cannot find easily. Finally, custom code requires upfront investments in time and resources that will delay the benefits of using Salesforce CRM. Solving integration problems with either of these software-based approaches produces results that contradict the benefits expected by companies when they choose Salesforce CRM. These integration solutions substantially undermine the value of choosing Salesforce CRM and frustrate users who expect quick results. The poor fit between traditional integration approaches and the requirements of cloud computing have created the need for a new type of integration solution. Dell Integration Services: A Better Choice for Salesforce CRM Dell Integration Services is a new product offering from Dell that provides the ability to remove the complexity and the overhead associated with traditional integration solutions. Its approach, focused on rapid integration, is gaining in popularity because it results in greater efficiency and lower costs when used to solve integration problems, particularly with Salesforce CRM applications. Dell Integration Services reduces complexity by doing only what s needed connectivity, transformation, workflow, and management to rapidly integrate two or more applications. By distilling application integration problems into these four steps, Dell Integration Services delivers simplicity and eliminates the need to write any code to implement integration projects. Copyright 2010 Cast Iron Systems, Inc. All rights reserved. 3
4 The Dell Integration Services solution comes with built-in connectivity to hundreds of packaged and proprietary applications, including ERP, CRM, databases, web services, flat files, and more. It is completely self-contained and includes everything needed to complete integrations in one place. This progressive approach to integration makes no distinction between local and remote applications because they establish connectivity to the end points via native application protocols. The advantage is that no adapters are required and there is nothing to install or change at the end points. In addition, organizations can decide between three options for connecting Salesforce CRM with the rest of their enterprise applications: A physical appliance built on Dell s award-winning PowerEdge servers that can be installed and managed within a local data center A virtual appliance that can be installed on a customer s existing Dell and other servers A multi-tenant cloud-based service All three deployment options provide the same user experience for developing and managing the integrations, and users have the unmatched flexibility of seamlessly transitioning between these options. The advantage to Salefsforce.com customers is the ability to choose the right solution for their needs, rather than being limited by vendor offerings that often take a one size fits all approach. The Dell Integration Services solution is flexible, scalable, and reusable. It can be used for multiple integration projects for solving problems between any combination of Salesforce CRM, on-premise applications, or other on-demand solutions. Orchestrations and transformations created for one project can be easily reused for another project. The Dell Integration Services solution, whether offered via an on-premise appliance or an on-demand cloud, maintains the benefits of Salesforce CRM while providing the robust integrations needed by larger organizations. Copyright 2010 Cast Iron Systems, Inc. All rights reserved. 4
5 Dell Integration Services: Aligned with Salesforce CRM The ease of using the Dell Integration Services solution matches the simplicity delivered by Salesforce CRM. Both eliminate the need to write any code, do not require installation or deployment of software and provide configuration capability. The benefits of this solution line up well with companies expectations of a cloud-based application: Data migration and cleansing. Often the first step in introducing a cloud-based application into an organization includes migrating legacy information such as contacts, leads, opportunities, and deal history. The effort of migrating and cleansing data should be in alignment with the rapid provisioning of Salesforce CRM. The Dell Integration Services solution enables a configuration approach to easily migrate this information in batch or real time without the need for dedicated specialists. Integration in days. The Dell Integration Services solution provides rapid provisioning that enables companies to integrate in days, instead of weeks or months. This aligns with the on-demand nature of Salesforce CRM, as users can access critical business information quickly. Ease-of-use through configuration, not coding. The Dell Integration Services solution is designed to complete integrations without the need to write any code. Simply plug in the appliance or configure the cloud and begin designing the integrations. This mirrors the no coding experience of Salesforce CRM. In addition, the Dell Integration Services solution provides preconfigured integration templates called TIPs for the most common integration scenarios. These templates, which are easily customized via a wizard-based tool, further accelerate the time to deployment for Salesforce CRM integration projects. Low IT impact. The Dell Integration Services solution provides completely selfcontained services delivered via either an on-premise appliance or the cloud with nothing else for IT to add or buy. Both approaches do not require complex coordination or specialized IT skills for deployment. Ongoing management and maintenance of an appliance or cloud-based service imposes minimal to no requirements on IT. Low subscription pricing. The Dell Integration Services solution can be offered with monthly subscription pricing plans. It is the only integration solution in the market offered for a fixed price: $40 /user/month for two connections and a one-time setup fee of $10,000. By eliminating large upfront costs, the Dell Integration Services offering delivers the same type of economic benefit that leads companies to choose Salesforce CRM. Easy to change. The Dell Integration Services solution allows IT to change connectivity, revise transformations and modify workflows using point-and-click functions in a visual user interface. Easy changes enable integrations to better serve the evolving needs of the business. Since the Dell Integration Services solution can connect equally well to local and remote applications, customers can choose to deploy a local physical or virtual appliance that doesn t need to be located near the application to which it is connecting. Or, if the requirements include cloud-to-cloud connectivity, the service can be provided on demand from the cloud with the same level of quality as local appliances. With the remote management capability of the Dell Integration Services solution, customers can monitor, maintain, and upgrade services in distributed geographic locations regardless of whether they are on premise or provided through the cloud. Copyright 2010 Cast Iron Systems, Inc. All rights reserved. 5
6 Conclusion Unlike traditional on-premise CRM applications, Salesforce CRM offers tremendous benefits, including rapid implementations, ease of use, low IT requirements, subscription pricing, and ease of change. As the adoption of cloud-based applications increases, integrating between Salesforce CRM and back-end applications helps companies realize full solution benefits. Back-end systems, in which companies have made significant investments over time, provide key differentiation advantages. It is not practical to replicate all of this investment in time and money in a new application. It is far simpler to provide a way for Salesforce CRM to access the information in existing back-end systems and further leverage the investments made in those systems. It s clear that IT environments in the future will include a mix of cloud-based and on-premise applications. Different companies will select various combinations of these systems to maintain true differentiation and be responsive to the needs of the business. To realize the full benefit of cloud-based applications, integration must be dramatically simplified. Companies need a solution that can run anywhere, connect applications anywhere, be managed from anywhere, and require no specialist integration skills or IT infrastructure. These solutions must be easily configurable, flexible, and scalable which means no coding. And, the integration solution must implement projects within days, not weeks or months. Fortunately, the Dell Integration Services solution for Salesforce CRM provides these benefits today. By taking advantage of the simplicity of Dell Integration Services, companies can obtain the full benefit of Salesforce CRM in just days. About the Author Chandar Pattabhiram is the vice president responsible for Product & Channel Marketing at Cast Iron Systems, the #1 Cloud Integration Company. In this role, he drives go-tomarket strategy, corporate messaging, pricing, and enablement of direct sales and indirect channels. Prior to joining Cast Iron Systems, he was responsible for product and channel marketing at Jamcracker, one of the pioneering Software-as-a-Service platforms. He also spent many years at Andersen Consulting where he led IT strategy, logistics, and e-commerce projects for Fortune 500 companies as well as joint market offerings with SAP. He has a Master s in Management from the University of Texas and a Bachelor s in Mechanical Engineering in India. Cast Iron Systems Inc. is the #1 cloud integration company and a key partner and supplier for Dell Integration Services. Dell leverages Cast Iron Systems market leading cloud integration offering to deliver migration and integration services. To learn more about the Dell Integration Services solution, please send an to Integration@dell.com or visit us online at This document is provided for information purposes only and the contents are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Copyright 2010 Cast Iron Systems, Inc., Integrate in Days is a trademark of Cast Iron Systems, Inc. All other registration marks are the property of their respective owners. Specifications are subject to change without notice. v01r04 Copyright 2010 Cast Iron Systems, Inc. All rights reserved. 6
Simplify Software as a Service (SaaS) Integration
Simplify Software as a Service (SaaS) Integration By Simon Peel December 2008 Introduction Fuelled by a fiercely competitive business environment that requires the pace of business and technology to accelerate,
More informationIntegration Appliances: Simplify Software as a Service (SaaS) Integration
Introduction Integration Appliances: Simplify Software as a Service (SaaS) Integration By Simon Peel March 2008 More companies are adopting Software as a Service (SaaS) applications, fuelled by a fiercely
More informationSimplify Software as a Service (SaaS) integration
IBM Software WebSphere Thought Leadership White Paper Simplify Software as a Service (SaaS) integration By Simon Peel January 2011 2 Simplify Software as a Service (SaaS) integration Contents Introduction
More informationTurbo-Charge Salesforce.com with cloud integration
IBM Software WebSphere Thought Leadership White Paper Turbo-Charge Salesforce.com with cloud integration By Chandar Pattabhiram 2 Turbo-Charge Salesforce.com with cloud integration Contents 2 Introduction
More informationIntegration Appliances and On-Demand Software
Integration Appliances and On-Demand Software August 2006 Introduction Over the past forty years, IT has seen a slow, but steady evolution from custom systems toward standardization. Servers, networks,
More informationIBM WebSphere Cast Iron Cloud Integration for JD Edwards EnterpriseOne
IBM WebSphere Cast Iron Cloud Integration for JD Edwards EnterpriseOne Integrate JD Edwards EnterpriseOne in days Highlights Uses a configuration, not coding approach which helps reduce implementation
More informationIBM WebSphere Cast Iron Cloud integration
IBM Cast Iron Cloud integration Integrate SugarCRM in days Highlights Speeds up time to implementation for SugarCRM integration projects with configuration, not coding approach Offers cost savings with
More informationIBM WebSphere Cast Iron Cloud integration
IBM Cast Iron Cloud integration Integrate Chatter in days Highlights Speeds up time to implementation for Chatter integration projects with configuration, not coding approach Offers cost savings with low
More informationWebSphere Cast Iron Cloud integration
Cast Iron Cloud integration Integrate in days Highlights Speeds up time to implementation for Cloud and on premise integration projects with configuration, not coding approach Offers cost savings with
More informationIBM WebSphere Cast Iron Cloud integration
IBM Cast Iron Cloud integration Integrate salesforce.com in days Highlights Speeds up time to implementation for salesforce.com integration projects with configuration, not coding approach Offers cost
More informationIBM WebSphere Cast Iron Cloud integration
IBM Cast Iron Cloud integration Integrate Microsoft Dynamics in days Highlights Speeds up time to implementation for Microsoft Dynamics integration projects with configuration, not coding approach Achieves
More informationSage ERP I White Paper. ERP and the Cloud: What You Need to Know
I White Paper ERP and the Cloud: What You Need to Know Table of Contents Executive Summary... 3 Increased Interest in Cloud-Based ERP and SaaS Implementations... 3 What is Cloud/SaaS ERP?... 3 Why Interest
More informationFront cover Connect Cloud and On-premise Applications Using IBM WebSphere Cast Iron Integration
Front cover Connect Cloud and On-premise Applications Using IBM WebSphere Cast Iron Integration Redguides for Business Leaders Chandar Pattabhiram Jaime D Anna Connect cloud and on-premise applications
More informationTHE QUEST FOR A CLOUD INTEGRATION STRATEGY
THE QUEST FOR A CLOUD INTEGRATION STRATEGY ENTERPRISE INTEGRATION Historically, enterprise-wide integration and its countless business benefits have only been available to large companies due to the high
More informationMinutes on Modern Finance Midsize Edition
Minutes on Modern Finance Midsize Edition Roadmap to a Successful Cloud Implementation 5 Steps to Consider for Ensuring a Successful Implementation If you are a growing midsize organization, chances are
More information5 Reasons to Switch from Custome Code to Appliances for Integration Projects
Introduction 5 Reasons to Switch from Custom Code to Appliances for Integration Projects By George Scott, CTO August 2006 The need for application integration is greater than ever within companies as they
More informationOracle Sales Cloud Configuration, Customization and Integrations
WINTER 15 Oracle Sales Cloud Configuration, Customization and Integrations Oracle's standards-based, open and flexible platform makes it easy to rapidly build and deploy rich applications or integrate
More informationA Buyer s Guide to Enterprise Performance Management Suites
White Paper A Buyer s Guide to Enterprise Performance Management Suites Seven Key Requirements in Choosing an EPM Solution Table of Contents Seven key requirements to evaluate in an EPM solution 3 1. Breadth
More informationOracle Cloud for Midsize Service Companies. An Oracle Industry Brief
Oracle Cloud for Midsize Service Companies An Oracle Industry Brief Competition is everywhere. Clients are demanding. Top talent is scarce. Globalization of services keeps changing your market. Face these
More informationORACLE PROCUREMENT AND SPEND ANALYTICS
ORACLE PROCUREMENT AND SPEND ANALYTICS KEY FEATURES AND BENEFITS FOR BUSINESS USERS Streamline procurement and control material and component costs Quantify supplier performance to develop more profitable
More informationIntegrating ERP and CRM Applications with IBM WebSphere Cast Iron IBM Redbooks Solution Guide
Integrating ERP and CRM Applications with IBM WebSphere Cast Iron IBM Redbooks Solution Guide Cloud computing has become a business evolution that is impacting all facets of business today, including sales,
More informationCRM On Demand now hosted locally in Europe. An Oracle White Paper 2011
CRM On Demand now hosted locally in Europe An Oracle White Paper 2011 Innovation, fuelled by the rapid development of new technologies, continues to drive competitive advantage in the area of customer
More informationData virtualization: Delivering on-demand access to information throughout the enterprise
IBM Software Thought Leadership White Paper April 2013 Data virtualization: Delivering on-demand access to information throughout the enterprise 2 Data virtualization: Delivering on-demand access to information
More informationAGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE
AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE The Agile Product Lifecycle Management Integration Pack for JD Edwards EnterpriseOne: Design to Release
More informationHITS HR & PAYROLL CLOUD MODEL WHITEPAPER
HITS HR & PAYROLL CLOUD MODEL WHITEPAPER Deciphering Total Cost of Ownership Total Cost of Ownership, or TCO, is commonly defined as the estimate of all direct and indirect costs associated with an asset
More informationWhy Cloud BI? The 10 Substantial Benefits of Software-as-a-Service Business Intelligence
The 10 Substantial Benefits of Software-as-a-Service Business Intelligence Executive Summary Smart businesses are pursuing every available opportunity to maximize performance and minimize costs. Business
More informationAchieving high performance with Accenture s on-demand solution for the chemical industry. Driving business performance with SAP Business ByDesign
Achieving high performance with Accenture s on-demand solution for the chemical industry Driving business performance with SAP Business ByDesign 2 Accenture helps small to mid-size companies and subsidiaries
More informationOracle Planning and Budgeting Cloud Service
Oracle Planning and Budgeting Cloud Service Oracle Planning and Budgeting Cloud Service enables organizations of all sizes to quickly adopt world-class planning and budgeting applications with no CAPEX
More informationORACLE PLANNING AND BUDGETING CLOUD SERVICE
ORACLE PLANNING AND BUDGETING CLOUD SERVICE ENTERPRISE WIDE PLANNING, BUDGETING AND FORECASTING KEY FEATURES Multi-dimensional / multi user planning with a powerful business rules engine Flexible workflow
More informationORACLE DATA INTEGRATOR ENTEPRISE EDITION FOR BUSINESS INTELLIGENCE
ORACLE DATA INTEGRATOR ENTEPRISE EDITION FOR BUSINESS INTELLIGENCE KEY FEATURES AND BENEFITS (E-LT architecture delivers highest performance. Integrated metadata for alignment between Business Intelligence
More informationOracle s BigMachines Solutions. Cloud-Based Configuration, Pricing, and Quoting Solutions for Enterprises and Fast-Growing Midsize Companies
Oracle s BigMachines Solutions Cloud-Based Configuration, Pricing, and Quoting Solutions for Enterprises and Fast-Growing Midsize Companies Oracle s BigMachines cloud-based solutions enable both enterprise
More informationIntelligent Integration For Software Vendors
Intelligent Integration For Software Vendors Everyone is in the Software Business And business leaders will no longer tolerate data being scattered among application silos. Software has dominated the world
More informationAn Oracle White Paper September 2012. Oracle Database and the Oracle Database Cloud
An Oracle White Paper September 2012 Oracle Database and the Oracle Database Cloud 1 Table of Contents Overview... 3 Cloud taxonomy... 4 The Cloud stack... 4 Differences between Cloud computing categories...
More informationVMware Hybrid Cloud. Accelerate Your Time to Value
VMware Hybrid Cloud Accelerate Your Time to Value Fulfilling the Promise of Hybrid Cloud Computing Through 2020, the most common use of cloud services will be a hybrid model combining on-premises and external
More informationManufacturing Strategies that Win: Executive View of the Cloud Executive Brief
Technology Evaluation Centers Executive Summary To date, manufacturers have been slow to embrace cloud computing. But the proven success of cloud-based solutions, coupled with the promise of a less expensive
More informationFor Midsize Organizations. Oracle Product Brief Oracle Business Intelligence Standard Edition One
For Midsize Organizations Oracle Product Brief Edition One Why your organization needs a Business Intelligence (BI) solution A large and growing supply of highly valuable data when does this become a burden
More informationRealize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP
Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers
More informationOracle Cloud: Line of Business PaaS Services. Balaji Yelamanchili Senior Vice President Product Development
Oracle Cloud: Line of Business PaaS Services Balaji Yelamanchili Senior Vice President Product Development Safe Harbor Statement "Safe Harbor" Statement: Statements in this presentation relating to Oracle's
More informationHitting Your Numbers. Creating Sales Excellence with Commercial Open Source CRM BREAK AWAY
Hitting Your Numbers Creating Sales Excellence with Commercial Open Source CRM BREAK AWAY It is already a given that a CRM system can help drive sales performance. So the decision to be made now is which
More informationPRACTICAL USE CASES BPA-AS-A-SERVICE: The value of BPA
BPA-AS-A-SERVICE: PRACTICAL USE CASES How social collaboration and cloud computing are changing process improvement TABLE OF CONTENTS 1 Introduction 1 The value of BPA 2 Social collaboration 3 Moving to
More informationWhy Cloud BI? of Software-as-a-Service Business Intelligence. Executive Summary. This white paper explores the 10 substantial
of Software-as-a-Service Business Intelligence Executive Summary Smart businesses are pursuing every available opportunity to maximize performance and minimize costs. Business Intelligence tools used to
More informationAgility Meets Stability: Best Practices for Application Integration
IBM Software Thought Leadership White Paper March 2011 Agility Meets Stability: Best Practices for Application Integration By Dan Moore, SVP Professional Services - IBM, Cast Iron 2 Agility Meets Stability:
More informationCloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite
Cloud creates path to profitability for Australian businesses A complimentary report from cloud-based business management software provider NetSuite Introduction Australian businesses are facing a dynamic
More informationWhat you need from an Enterprise Grade CRM System. An Oracle White Paper November 2008
What you need from an Enterprise Grade CRM System An Oracle White Paper November 2008 What you need from an Enterprise Grade CRM System EXECUTIVE OVERVIEW When it comes to Customer Relationship Management
More informationCommunications in the Cloud: Why It Makes Sense for Today s Business
A UBM TECH WHITE PAPER MAY 2013 Communications in the Cloud: Why It Makes Sense for Today s Business Unified communications delivered in the cloud can help businesses of all sizes address many collaboration
More informationAn Epicor White Paper. Moving Beyond QuickBooks to Support Manufacturing Growth with Cloud-Based ERP
An Epicor White Paper Moving Beyond QuickBooks to Support Manufacturing Growth with Cloud-Based ERP July 2013 I. INTRODUCTION If today s small and mid-sized manufacturer is to sustain growth and thrive
More informationOracle Database Backup Service. Secure Backup in the Oracle Cloud
Oracle Database Backup Service Secure Backup in the Oracle Cloud Today s organizations are increasingly adopting cloud-based IT solutions and migrating on-premises workloads to public clouds. The motivation
More informationORACLE DRIVER MANAGEMENT INTEGRATION PACK FOR ORACLE TRANSPORTATION MANAGEMENT AND ORACLE E-BUSINESS SUITE
ORACLE DRIVER MANAGEMENT INTEGRATION PACK FOR ORACLE TRANSPORTATION MANAGEMENT AND ORACLE E-BUSINESS SUITE KEY CAPABILITIES Manage driver and contractor master data centrally Use profile information such
More informationAccenture & NetSuite
Accenture & NetSuite Gray background is only to allow visibility of all elements on page. Delete as needed. Delivering High Performance Turn off NOTES in Layers menu to Through the Cloud eliminate these
More informationBEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L
Copyright 2012 Aras. All Rights Reserved. BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L Copyright 2012 Aras. All Rights Reserved. ACE 2012 I N TERNATIONAL Leveraging the Cloud Rob McAveney Director
More informationIBM WebSphere Cast Iron Cloud integration: an integration solution for midsize companies
IBM Software Thought Leadership White Paper May, 2011 IBM WebSphere Cast Iron Cloud integration: an integration solution for midsize companies A fast, simple and low-cost approach for midsized companies
More information10 Questions to Ask Your On-Demand Contact Center Provider. An Oracle White Paper September 2006
10 Questions to Ask Your On-Demand Contact Center Provider An Oracle White Paper September 2006 10 Questions to Ask Your On-Demand Contact Center Provider EXECUTIVE OVERVIEW Building and maintaining a
More informationSaaS A Product Perspective
SaaS A Product Perspective Software-as-a-Service (SaaS) is quickly gaining credibility and market share against traditional packaged software. This presents new opportunities for product groups and also
More informationOptimize Business Productivity Evolve Your Business with the Cloud. Slide 1
Optimize Business Productivity Evolve Your Business with the Cloud Slide 1 Agenda A changing landscape for sales and customer service Top business challenges for achieving sales and service excellence
More informationMANUFACTURING IN THE CLOUD IMPROVED PRODUCTIVITY AND COST SAVINGS ARE ON THE HORIZON
MANUFACTURING IN THE CLOUD IMPROVED PRODUCTIVITY AND COST SAVINGS ARE ON THE HORIZON White paper by Bala Adiseshan President & CEO inkumo, Inc. MANUFACTURING IN THE CLOUD: IMPROVED PRODUCTIVITY AND COST-
More informationThe IBM Cognos family
IBM Software Business Analytics Cognos software The IBM Cognos family Analytics in the hands of everyone who needs it The IBM Cognos family Overview Business intelligence (BI) and business analytics have
More informationPlanning and Budgeting Cloud Service
Planning and Budgeting Cloud Service You don t know what you don t know Andrew Mason Qubix International Ltd 1 Today s Topics The Challenges 5 Steps To Planning Brilliance Planning and Budgeting Cloud
More informationOracle s Primavera P6 Enterprise Project Portfolio Management
Oracle s Primavera P6 Enterprise Project Portfolio Management Oracle s Primavera P6 Enterprise Project Portfolio Management is the most powerful, robust and easy-to-use solution for prioritizing, planning,
More informationOracle Fusion Financials Cloud Service
Oracle Fusion Financials Cloud Service Oracle Fusion Financials Cloud Service is a complete and integrated financial management solution with automated financial processing, effective management control,
More informationEMC DOCUMENTUM Capital Projects Express. KEEP YOUR PROJECTS ON TRACK Flexible Document Control for Agile Teams
EMC DOCUMENTUM Capital Projects Express KEEP YOUR PROJECTS ON TRACK Flexible Document Control for Agile Teams SHARE THE CHALLENGES OF CAPITAL PROJECTS Managing capital projects, no matter their size or
More informationDriving Down the High Cost of Storage. Pillar Axiom 600
Driving Down the High Cost of Storage Pillar Axiom 600 Accelerate Initial Time to Value, and Control Costs over the Long Term Make a storage investment that will pay off in rapid time to value and low
More informationKenandy TM Cloud ERP White Paper. Kenandy Cloud ERP Overview
White Paper Kenandy Cloud ERP Overview Kenandy TM Cloud ERP Key Benefits Easy to use Global Social Mobile Real-time visibility Fast deployment Users can tailor Add fields Change workflows Create reports
More informationORACLE SUPPLY CHAIN AND ORDER MANAGEMENT ANALYTICS
ORACLE SUPPLY CHAIN AND ORDER MANAGEMENT ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Provide actionable information to conduct intelligent analysis of orders related to regions, products, periods
More informationBuyers Guide to ERP Business Management Software
Buyers Guide to ERP Business Management Software one 1. Introduction When you search for ERP or Enterprise Resource Planning on the web, the sheer amount of information that appears can be overwhelming
More informationORACLE LOYALTY ANALYTICS
ORACLE LOYALTY ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Increase customer retention and purchase frequency Determine key factors that drive loyalty and use that insight to increase overall
More informationSOLUTION BRIEF: CA CLARITY PPM ON DEMAND. How can I quickly deploy applications across a complex enterprise?
SOLUTION BRIEF: CA CLARITY PPM ON DEMAND How can I quickly deploy applications across a complex enterprise? CA Clarity PPM On Demand is a SaaS-based Project and Portfolio Management (PPM) solution that
More informationIBM Cognos Business Intelligence on Cloud
IBM Cognos Business Intelligence on Cloud Operate and succeed at a new business speed Highlights Take advantage of world-class reporting, analysis, dashboards and visualization capabilities offered as
More informationBusiness Transformation with Cloud ERP
Photo copyright 2012 Michael Krigsman. Business Transformation with Cloud ERP Prepared by Michael Krigsman February 2012 NetSuite sponsored this independent white paper; Asuret does not endorse any vendor
More informationAccelerating Cloud Based Services
Accelerating Cloud Based Services A White Paper February 2011 1.1 Replify 2011 Table of Contents Executive Summary... 3 Introduction... 4 The Network a Barrier to Cloud Adoption... 4 Current Solutions...
More informationDelivering Customer Delight... One Field Agent at a Time!
Delivering Customer Delight... One Field Agent at a Time! BORN for Field Service Management FieldOne Sky - Enterprise Field Management Solutions The most advanced, comprehensive and adaptable enterprise
More informationORACLE HYPERION PLANNING
ORACLE HYPERION PLANNING ENTERPRISE WIDE PLANNING, BUDGETING, AND FORECASTING KEY FEATURES Hybrid data model facilitates planning, analysis and commentary Flexible workflow capabilities Reliability with
More informationCloud CRM. Scalable solutions for enterprise deployment
Cloud CRM Scalable solutions for enterprise deployment Simplicity in a complex world Finding, attracting, winning and retaining customers is the lifeblood of every business. But building a scalable, integrated
More informationWhy Consider Cloud-Based Applications?
Abstract Achieving success for today s compliance professional is both tougher and easier than ever. On one hand, there are more regulations and standards at almost every level, on the other, there are
More informationFive Things to Consider in an Enterprise CRM Evaluation. An Oracle White Paper July 2010
Five Things to Consider in an Enterprise CRM Evaluation An Oracle White Paper July 2010 Five Things to Consider in an Enterprise CRM Evaluation EXECUTIVE OVERVIEW When it comes to Customer Relationship
More informationAccelerate Private Clouds with an Optimized Network
Accelerate Private Clouds with an Optimized Network An Allstream White Paper 1 Table of contents The importance of WAN 1 WAN challenges for Private Clouds 1 WAN Optimization methods 2 Benefits of WAN Optimization
More informationORACLE HYPERION PUBLIC SECTOR PLANNING AND BUDGETING
ORACLE HYPERION PUBLIC SECTOR PLANNING AND BUDGETING KEY FEATURES AND BENEFITS KEY FEATURES: Packaged budgeting templates and calculation logic purpose built for the public sector Flexible workforce budgeting
More informationRight Data, Right Place, Real-time
Right Data, Right Place, Real-time How Master Data Management Supercharges Fast-Moving Businesses By Phil Wainewright Commissioned by Dell Boomi Procullux Limited, 2013 E veryone in business knows that
More informationChoosing the Right Project and Portfolio Management Solution
Choosing the Right Project and Portfolio Management Solution Executive Summary In too many organizations today, innovation isn t happening fast enough. Within these businesses, skills are siloed and resources
More informationAccelerating the path to SAP BW powered by SAP HANA
Ag BW on SAP HANA Unleash the power of imagination Dramatically improve your decision-making ability, reduce risk and lower your costs, Accelerating the path to SAP BW powered by SAP HANA Hardware Software
More informationMoving Network Management from OnSite to SaaS. Key Challenges and How NMSaaS Helps Solve Them
Moving Network Management from OnSite to SaaS Key Challenges and How NMSaaS Helps Solve Them Executive Summary In areas such as sales force automation and customer relationship management, cloud-based
More informationHow To Use Intacct
Intacct Financial Management and Accounting System Intacct is the award winning cloud financial management and accounting system specifically designed to help small and midsized enterprises improve company
More informationORACLE DATA INTEGRATOR ENTERPRISE EDITION
ORACLE DATA INTEGRATOR ENTERPRISE EDITION Oracle Data Integrator Enterprise Edition 12c delivers high-performance data movement and transformation among enterprise platforms with its open and integrated
More informationPublic or Private Cloud: The Choice is Yours
white paper Public or Private Cloud: The Choice is Yours Current Cloudy Situation Facing Businesses There is no debate that most businesses are adopting cloud services at a rapid pace. In fact, a recent
More informationcan you simplify your infrastructure?
SOLUTION BRIEF CA Virtual Desktop Automation for Vblock Platforms can you simplify your infrastructure? agility made possible You Can. With services that increase the speed of virtual provisioning on Vblock
More informationBEDIFFERENT ACE G E R M A N Y. aras.com. Copyright 2012 Aras. All Rights Reserved.
Copyright 2012 Aras. All Rights Reserved. BEDIFFERENT ACE G E R M A N Y Copyright 2012 Aras. All Rights Reserved. ACE Germany Leveraging the Cloud Rob McAveney Director of Product Management Aras Corp
More informationAGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE:
AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE: DESIGN TO RELEASE The Agile Product Lifecycle Management Integration Pack for E-Business Suite: Design to Release is a pre-built
More informationIBM Global Business Services Microsoft Dynamics CRM solutions from IBM
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
More informationORACLE PRODUCT MASTER DATA MANAGEMENT INTEGRATION PACK
ORACLE PRODUCT MASTER DATA MANAGEMENT INTEGRATION PACK The Oracle Product Master Data Management Integration Pack, offers a pre-built Oracle Product Master Data Management Pack is a prebuilt process integration
More informationField Service Management in the Cloud
Field Service Management in the Cloud The Rise of Cloud Applications for Mission-Critical Tasks ORACLE WHITE PAPER DECEMBER 2014 Introduction Since the introduction of cloud applications for customer relationship
More informationSAP BusinessObjects Next Generation BI OnDemand
SAP BusinessObjects Next Generation BI OnDemand Carl Streatfield 8 th July 2010 Next Generation BI OnDemand Agenda Why Software As A Service? SAP BusinessObjects OnDemand OnDemand or OnPremise? Customer
More informationORACLE S PRIMAVERA FEATURES PORTFOLIO MANAGEMENT. Delivers value through a strategy-first approach to selecting the optimum set of investments
ORACLE S PRIMAVERA FEATURES Delivers value through a strategy-first approach to selecting the optimum set of investments Leverages consistent evaluation metrics, user-friendly forms, one click access to
More informationBUSINESS INTELLIGENCE. Keywords: business intelligence, architecture, concepts, dashboards, ETL, data mining
BUSINESS INTELLIGENCE Bogdan Mohor Dumitrita 1 Abstract A Business Intelligence (BI)-driven approach can be very effective in implementing business transformation programs within an enterprise framework.
More informationOracle Cloud Platform. For Application Development
Oracle Cloud Platform For Application Development Cloud computing is now broadly accepted as an economical way to share a pool of configurable computing resources. 87 percent of the businesses that participated
More informationEnhancing productivity. Enabling success. Sage CRM
Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives
More informationInforCloudSuite Industrial
InforCloudSuite Industrial Industry Suite Handbook Overview What if... You could quickly and easily take steps to embrace speed and agility, while reducing IT upgrade and maintenance costs within your
More informationENTERPRISE EDITION ORACLE DATA SHEET KEY FEATURES AND BENEFITS ORACLE DATA INTEGRATOR
ORACLE DATA INTEGRATOR ENTERPRISE EDITION KEY FEATURES AND BENEFITS ORACLE DATA INTEGRATOR ENTERPRISE EDITION OFFERS LEADING PERFORMANCE, IMPROVED PRODUCTIVITY, FLEXIBILITY AND LOWEST TOTAL COST OF OWNERSHIP
More informationSage ERP The top five reasons to deploy your ERP Solution in the cloud
Sage ERP The top five reasons to deploy your ERP Solution in the cloud 1 Table of contents Executive summary 3 Are you outgrowing your business solution? 3 SMBs want ERP 3 Budget and IT resource constraints
More informationConnectivity in the Enterprise: The Rise of Cloud and Its Integration Challenges
2015 Industry Report Connectivity in the Enterprise: The Rise of Cloud and Its Integration Challenges By Scribe Software Conducted in conjunction with Spiceworks TABLE OF CONTENTS 3 Introduction 4 Executive
More informationA Faster Path to Profit for Technology Solution Providers. White Paper
A Faster Path to Profit for Technology Solution Providers White Paper This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of Informatica Corporation
More information