How to: log on to Trafikverket

Transcription

1 MANUAL 1 (14) How to: log on to Trafikverket using MidEye token card Version: Cause for update: Date of update: Updated by: 0.1 Creating the document Ania-Mee Berg 0.2 Approved by Tomas Belin, ITip Ania-Mee Berg

2 MANUAL 2 (14) Table of contents 1. Requirements Support Log on: Step-by-Step instruction Information about your account Change your password: Step-by-Step instruction... 12

3 MANUAL 3 (14) 1. Requirements To log on to Trafikverket you will need: 1. An account at Trafikverket. 2. A password to your account. 3. A one-time password (OTP). The OTP can be received in two different ways: a. You have a mobile phone registered at Trafikverket to receive a text message with your one-time password (OTP). b. You have a token card from Trafikverket to generate an OTP. Please contact your Project Administrator or Data Manager if you lack one of the requirements above. 2. Support If you need help, please contact Trafikverket IT Support. servicedesk@trafikverket.se Tel: IT Support s telephone hours are: business days, from 07:00 to 19:00, Swedish time (GMT +1). sent after office hours will be handled the next business day.

4 MANUAL 4 (14) 3. Log on: Step-by-Step instruction 1. Navigate in your internet browser to 2. Click the link: Logga in on the top of the site, to the right.

5 MANUAL 5 (14) 3. Click the link Min sida, extern anslutning under the header Trafikverkets system för företag.

6 MANUAL 6 (14) 4. Click the link English to get English text. 5. Check the radio button with option Username+Password+Token.

7 MANUAL 7 (14) 6. Fill out your username and password. 7. Fill out the 8 digits of your OTP into the web form. To obtain a one-time password (OTP) from your token card, press/hold the button until 8 digits appear on the display. [The one-time passwords are generated according to a sequence that is unique for each token card. When entered in the login dialog, the passwords are verified in a central server. For the verification to work, the token must be synchronised with the central server. For this reason, do not generate one-time passwords that are not entered for login verification. If more than ten one-time passwords are generated without being verified in the central server, the token card will come out of synch with the server, and must be resynchronised. To re-synchronise the token, try to log in one more time with a new one-time password from the token. If it still does not work, the token is too much out of synch. Contact your helpdesk for a manual resynchronisation. Be prepared to provide the 10-digit token serial number, and the token counter value. The token counter value is printed on the label on the back of the token card (e.g. S/N: ).]

8 MANUAL 8 (14) 8. Click the button Log on. 9. Now you will need some patience while the application processes your log on. Sometimes it can take a minute or two. It might look like the indicator is freezing, but the application is still processing. If your log on failes, you will get an error message. Make another try. If you need help, please contact IT Support at Trafikverket.

9 MANUAL 9 (14) 10. The application will check if you have a new account or if it needs to be activated. If you have a new account the application will prompt a view to change your password. You will activate your account by changing your password. 11. Fill out the textboxes: a. Fill out your current password. b. Fill out your new password. c. Repeat your new password. d. Click the OK button.

10 MANUAL 10 (14) 12. You should now see a list of your applications. Please note that ProjectWise is not listed here, since you will use your ProjectWise client to access ProjectWise. If you need help, please read the document How to: Log on to ProjectWise in Trafikverket.

11 MANUAL 11 (14) 4. Information about your account 1. Log on as described i chapter Click the tab Mina inställningar. Mina uppgifter = My account information Förnamn = First name Efternamn = Last name Avdelning = Department Företag = Company Epost = Mobiltelefon = Mobile Kontot giltigt till = account valid through To change your account information, please contact Trafikverket IT Support: tel: Your password is valid for a NN days cycle. You need to change it before the cycle ends.

12 MANUAL 12 (14) 5. Change your password: Step-by-Step instruction Your password will be valid for a 60 days cycle. You will receive an with instructions how to change your password when the cycle is coming to an end. The instruction below is used if you need to change your password before the cycle is up. 1. Log on as described i chapter Click the tab Mina inställningar. Mina uppgifter = My account information Förnamn = First name Efternamn = Last name Avdelning = Department Företag = Company Epost = Mobiltelefon = Mobile Kontot giltigt till = account valid through To change your account information, please contact Trafikverket IT Support: tel: Your password is valid for a NN days cycle. You need to change it before the cycle ends. 3. To change your password, click the link Till ändra lösenord.

13 MANUAL 13 (14) 4. Fill out your current password. 5. Fill out your new password. 6. Repeat your new password. 7. Click the OK button.

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