Hybrid Mobile Application Development Approaches
|
|
|
- Neil Newman
- 10 years ago
- Views:
Transcription
1 White Paper Hybrid Mobile Applicatio Developmet Approaches The proliferatio of mobile platforms ad techologies, alog with the evolutio of smart devices, provide plety of opportuities for compellig applicatios. I additio to the advacemets i mobile techologies, the user iterface is becomig the paramout factor i defiig the adaptability of the mobile applicatio. The key expectatios of a mobile applicatio are multifold, ad iclude cost effectiveess, a sigle code base to work across multi platforms, a outstadig UI ad faster delivery cycles. Aother importat factor that caot be igored is the powerful set of device features that chaged the feature phoes to smart phoes/tablets. The moder applicatios are takig full advatages of the device features (GPS, camera...), form factors (tablets) ad appealig user iteractio capabilities such as swipig styles, pich ad zoom, etc. The best fit to accommodate most of the key mobile capabilities (sigle code base form factors, great UI) is to adopt mobile web techologies. This ca be augmeted by usig the Hybrid approach to take full advatage of the device features i additio to the beefits listed above. The paper focuses o differet mobile techologies briefly, but maily focuses o the Hybrid approach, challeges, architecture, beefits, cocers, idustry treds ad market adaptability.
2 About the Authors Sakar Srii Educatio: Masters i Egieerig, Idia Istitute of Techology, New Delhi Bachelors i Mechaical Egieerig, Sri Vekateswara Uiversity, Idia Summary of experiece: Sakar leads the TCS Hy5 Cavas solutio TCS hybrid mobile applicatio developmet platform through all phases of the software developmet lifecycle. He has over 20 years of professioal experiece i various idustry segmets such as CAD/CAM, core database developmet (at Iformix Corp), Costructio, trasportatio idustry (BNSF), Mobile techologies Wap Gateways at Motorola, CRM idustry (Lexis Nexis), ad Maufacturig automatio (Paasoic). His primary iterest lies i buildig product strategies, icludig the techical desig, applicatio level architecture, ad eterprise level architecture. Sathish Vekatrama Educatio: MS Iformatio Techology, Bharathidasa Uiversity, Trichy, Idia Summary of experiece: Sathish Vekatrama is resposible for the Hybrid applicatio middleware platform developmet TM (TCS Hy5 Cavas ) middleware solutio. He has over 16 years of IT idustry experiece icludig Oracle Applicatios ERP implemetatio ad support, customizatio ad migratio usig Oracle Tools, ad has architected solutios for complex busiess itegratios based o the idustry stadards OAGIS ad AIA EBOs. He also has a iterest i the areas of geeral ledger, accout payables, accout receivables, asset maagemet, ivetory, purchasig ad order maagemet modules. 2
3 Table of Cotets 1. Executive Summary 4 2. Itroductio 4 3. Evolutio of key techologies 5 4. Aalysts view 6 5. Vedor support 7 6. Power of Hybrid over Mobile Web 8 7. Market adoptio 8 8. Challeges i Hybrid App Implemetatio 9 9. Architectural approaches Recommedatios Coclusio Refereces 15 3
4 Executive Summary A hybrid applicatio, by defiitio, is aythig derived from heterogeeous sources or a combiatio of techologies, approaches or elemets of differet kids. With respect to mobile applicatios, a hybrid applicatio leverages both ative ad mobile web techologies. The mix of web cotet ad ative capabilities determies the degree of hybrid capabilities of the applicatio. It ca vary from 1% to 99%. This paper maily focuses o the eed for the Hybrid approach, fuctioal advatages ad disadvatages, challeges, implemetatio methods, impact o operatioal aspects such as maiteace ad upgrades. The key focus of hybrid applicatios is to arrive at cross platform compatibility, with a emphasis o ative features. The power of ative features caot be igored ad the Hybrid approach takes full advatage of this. Accordig to Garter, if your orgaizatio is targetig three or more mobile platforms, or if you require coectivity to three or more applicatios, the multichael or cross-platform tools typically yield better project results durig the course of three to five years whe compared to ative tools. Aother iterestig observatio was that whe developig a applicatio for two platforms, the cost is 160% 10 greater tha developig for a sigle platform. This paper summarizes these approaches ad outlies the beefits. Itroductio The mobile idustry is evolvig; whether it is platforms, devices, techologies, features, etwork models or exploratio of applicatio use cases, the speed of chage for ay oe of these techologies meas that busiesses must give serious thought before ivestig i creatig their ow applicatios. To address these challeges, the idustry as a whole is lookig for a sigle code base that ca work across multiple platforms ad devices to develop cosumer apps ad eterprise apps. I additio to the above, the Brig Your Ow Device (BYOD) policies that are emergig i the idustry accelerate the eed for a sigle code base o the web, with little or o footprit o the device to easily maage applicatios. Before takig the dive ito the hybrid approach, it is worthwhile to discuss other potetial solutios. Native: I this approach, a applicatio is developed usig ative OS laguages to best make use of idividual platform SDKs ad device features to geerate the best possible user experiece. Ufortuately, applicatios developed for oe platform caot be used across platforms, meaig overall developmet cost will be higher if oe wishes to be cross-platform compatible. Mobile Web: This approach is based o prove, stadard web techologies. It is the simplest approach to creatig applicatios for mobile devices without much ivestmet, as it is othig more tha accessig web pages o mobile devices. Though this optio is very fiscally attractive, the user experiece is very limited ad has its ow set of challeges limitig potetial adoptio, as the usage of the powerful ative features must be totally igored. Hybrid: This is desiged to take advatage of both the Native ad mobile Web approaches. It beefits from the versatility of web techologies with the combiatio of powerful device features ad SDK. It is 4
5 well suited for a broad rage of applicatios ad ca still provide a good user experiece. This paper further discusses the hybrid approach deeply i the followig sectios. Advatages of hybrid approach: Faster time to market whe compared to pure ative app developmet time cycles Lower total cost of owership as cross platform adaptability is easier Reasoably good UX experiece with the moder JavaScript toolkits (gestures, swipes, tap ad trasitios) Easy maiteace, upgrades ad deploymets Access to ative features Disadvatages of hybrid approach: Slightly lower performace due to rederig of web pages ad accessig data through multiple layers Limited UX experiece compared to ative UI Security cocers Evolutio of key techologies Havig proper support for the right techologies is essetial for applicatio developmet; there has bee a tremedous push across the idustry to ramp up ivestmet i Hybrid Applicatios developmet, specifically i these key areas: HTML 5 Versio 5.0 supports may features that aid smart phoe applicatio developmet TM Applicatio cachig, cliet storage Google mail May ew elemets ad attributes <cavas>, <audio>, <video> Great alterative to flash plug-i for video because of stability ad power cosumptio issues Cavas dyamic, scriptable rederig of 2D shapes ad bitmap images Strog support for APIs - Geo locatio - WebSQL ad Web storage - local cache of key value pairs - Web Sockets - Drag ad drop features 5
6 CSS 3.0 Sigificat performace boost Resposive web desig with media queries ad form factor adjustmets Support for progressive ehacemets with adjustable web page cotet based o device fuctioality Opacity ad shadows, which provide better visual desig JavaScript Great support for user iterface experiece (such as trasitios ad swipes) New set of object properties are defied New fuctioality to hadle array objects Garbage collector Numerous emergig frameworks Aalysts view Idustry aalysts have take a closer look at the evolutio of these techologies ad arrived at several recommedatios. Below are some excerpts from Forrester ad Garter aalysts: Because of the icreasig cosumer adoptio of HTML5-ready desktop browsers, retailers will look to 1 raise the user experiece stakes of their mai ecommerce sites by itroducig HTML5 versios. Developers show growig iterest i techologies that promote ope web architectures. HTML5 is certaily oe of these, with 60% of developers either already usig it or plaig to withi the ext two 2 years. Mobile Web apps ca, i certai scearios ad with careful attetio to applicatio programmig iterfaces ad extesios, provide a rich user experiece that does ot equal ative apps, but 3 approximates them at a fractio of the developmet effort ad with greater portability ad flexibility. Embrace HTML wrappig approaches ad tools as a primary strategy for deliverig cotet ad 4 applicatio capabilities to mobile devices i a cross-device, cross-platform, cross-browser approach. Although there will still be app stores by 2015, over 50% of the apps sold ad/or poited to (rather tha istalled) will be Web apps, ot platform-specific ative apps. There will still be paid apps, but more will be Web apps for which users pay. More specifically, by 2015, 60% of eterprise mobile applicatios ad 3 40% of cosumer mobile applicatios will be Web applicatios. Istead of ivestig i a series of bespoke applicatios, the FT has built a sigle web applicatio i 5 HTML5 that ca work i the browser o a rage of smart phoes ad tablets. 6
7 Vedor support Browser vedors are gearig up to support the compatibility of HTML5 features i both PC ad mobile media. Feature Safari IOS Adroid browsers IE Firefox Blackberry Opera Platform iphoe Phoe (1-2.3,4.0) Tablets Adroid Phoe Tablet Mobile Mii ipad Applicatio cache No No Web storage No Web SQL Storage No No No Geolocatio No Multimedia No Server set evets 4.1+ No No No 6.0 No No No Web sockets 4.2+ No No No No Web workers 5.0+ No No No No Cavas API Touch evets No No CSS - basic Network iformatio No No No No No No No File API No No No No No No No Source : Table 1: Mobile Browser Support Matrix Feature Webkit Gecko Tridet Presto Safari Chrome Firefox IE Opera Geolocatio APIs Cavas support 5.0 Partial 16.0 partial Partial 9.0+ Offlie storage No 9.0+ Drag & drop Partial No Audio & Video Partial Server evets No Web sockets Partial Web workers No Support for JavaScript (ECMA Script 3.0) File APIs Partial Support for CSS Idex based API 5.0 Partial 16.0 Partial 4.0+ Partial 9.0 Partial No Source: Table 2: PC Support Matrix 7
8 Power of Hybrid over Mobile Web Mobile web features ca be greatly augmeted by placig them i a hybrid cotext. Key features iclude: Database storage: I mobile web, data is stored as plai text. There is a room for security threat (a) If data is lost (b) if the storage locatio is fixed ad other apps ca access it. With hybrid applicatios, data ca be stored securely with ecryptio. Media: With mobile web applicatios, cotet ca be played back. With hybrid applicatios, data ca ot oly be played back, but recorded usig the ative bridge. Network coectios: HTML5 supports web sockets. The Hybrid approach ca hadle full socket commuicatios. Native mobile compoets ca ope a socket ad ca commuicate with the server/ other devices, just like i traditioal socket commuicatio. I HTML5, the web server ca support the web sockets, though ot all the browsers are supportig this feature at this time. Push otificatio: Real-time push otificatios are possible with the Hybrid approach via the use of ative compoets. HTML5 also supports otificatios via server push techology with persistet coectios. I additio to the above, the hybrid approach supports full access to device features such as the camera, motio sesors, accelerometer, file system access, cotact lists ad sesors. Market adoptio The market adoptio of HTML5 has bee swift: TM The aoucemet of a HTML5 based OS Boot to Gecko by Mozilla will be a boost to hybrid applicatio developmet ad is expected to eter the Brazilia market i early Devices featurig Boot To Gecko will be maufactured by TCL commuicatio techology (Alcatel) ad ZTE. Leadig global etwork operators are backig this iitiative, icludig Deutsche Telekom, Etisalat, Smart, Sprit, Telecom Italia, Telefóica ad Teleor. Rich Iteret Applicatios (RIA) applicatios are viewig HTML5 as a alterative to Adobe Flash ad Microsoft s Silverlight techologies. H.264 format videos supported by HTML5 (Cosumer applicatios) Google Gears project for offlie storage is superseded by HTML5 Web storage API (Key- Value pair) Web SQL Database API (WebDB) (Example: Gmail) Fiacial sites are usig HTML5 based chartig (Google Fiace, FT) HTML5 Cavas supports dyamic rederig of 2D graphics Oe billio HTML5 phoes to be sold worldwide i
9 HTML5 applicatio - 224,000 payig digital subscribers A major credit compay, Korea Stocks by Microsoft data services push otificatio service ICBC Bak First Equity Strategy LLC G Mail Offlie database capabilities. Reduces the gap betwee ative app ad web app. Data services Music & video library Mobile ID HTML5 based GPS avigatio Challeges i Hybrid App Implemetatio I this sectio we will explore challeges that oe ecouters i hybrid applicatio implemetatio ad how they ca be overcome. Advaced UX capabilities Developig for the web UI has classically bee much more challegig compared to a ative UI. Several JavaScript tool kit vedors stepped up to close the gap ad offer reasoable support for UI features such as Page trasitios with slide up, slide dow, pop, fade, flip features Swipes with Tap, Tap hold, swipe left, swipe right features Platform specific look ad feel of cotrols Chartig cotrols support Applicatio cachig Traditioal web applicatios store data i sessio variables ad cookies which are still supported by the browser cache. HTML5 exteds this support to store the data i a web database as well. The size of web databases is limited (5 MB 10 MB) ad does ot offer ecryptio. Aother drawback of usig web databases is that the exteral sychroizatio process caot access the database, as the database is tied to the browser. 9
10 Offlie database support Offlie database support allows users to have all required data to make the applicatios operatioal without a etwork coectio. SQLite, UltraLite ad SQL server 2005 (Widows) are some of the choices. These databases ca be very large ad ca have relatioal data. A SQL Cipher offers a ecrypted database. I additio to storig applicatio data, the offlie database ca be used for data trasfer as a sharig media from HTML to ative portios of the applicatio ad vice versa. Applicatios should be able to execute SQL queries o the local database ad retrieve the result sets easily ad process them o the web cotet. Security vulerabilities Security vulerabilities are geerally the same for hybrid ad web applicatios. Most moder web browsers prevet certai vulerabilities such as malicious scripts or cross-domai requests; however, typically hybrid applicatios use uiwebview (ios), WebView (Adroid); these are ative cotrols that use WebKit egies ad do ot offer the same level of support as a browser does. It is importat for a developmet platform to provide tools to mitigate security vulerabilities such as: Cross site scriptig (Prevetio of malicious scripts) Cross site Request Forgery (Cookie thefts) SQL ijectios Secured local storage (ecryptio) Data ecryptio: additioal ecryptio may be required for data trasfers betwee web ad ative cotets or data storages o the device database. Performace Performace is oe of the paramout cocers for the applicatio developers. The key reasos for performace degradatio are: Data trasfer across multiple layers of ative, JavaScript libraries ad webview. Rederig of web pages from the server. This ca be avoided by embeddig the web cotet as part of the applicatio footprit o the local device. Oe of the key challeges is figurig out how to hadle the chages that ca occur to the web cotet o the server side. Active moitorig of web cotet ca update the applicatio footprit o the mobile device. This ca elimiate the eed for rebuildig ad packagig processes. Loadig of larger images. This ca be improved by loadig the images from the device ad ca be further optimized by choosig the appropriate image dyamically usig device detectio ad form factor cosideratios. Optimized data trasfers over the etwork. 10
11 Cotet adaptatio/switchig Hybrid applicatios have the challege of dyamically adjustig the cotet to the form factor of the web view widow. There are several approaches oe ca take. The most commo way of adjustig the web cotet is to use CSS. The cotet adaptatio ca be doe o the server, cliet or both. Server: This paradigm relies o the device detectio libraries or databases istalled o the webserver (Such as WURFL, DeviceAtlas) to detect the device accessig the web site ad provides the device capabilities. These sets of capabilities allow the developer to fie-tue the resultig page to match the device s capabilities with a very high level of cotrol. This techique is beig used by Facebook, Google, Ebay, Yahoo, Amazo ad YouTube. Istead of sedig large images to devices ad expectig them to adjust their form factors, the server ca serve the mobile pages desiged for the requested devices. Several cliet approaches ad techiques are emergig. Cliet: 1) Resposive Desig: This techique ivolves fluid layout desig so the site ca adjust accordig the resolutio of the devices. It maily adopts a flexible grid, (which implies scalig with the resolutio rather tha fixed pixel dimesios), CSS ad media queries. By usig these techiques, it is possible to serve a sigle webpage to a wide rage of devices ad have the local cliet process ad reder the appropriate desigs. 2) Progressive Ehacemets: The idea of this paradigm is to serve a basic mobile friedly HTML page to the all the devices ad the JavaScript code will add the fuctioality progressively to the page. A cliet applicatio ca take advatage of both these techiques to reder webpages o the mobile device. Hybrid approach: You get the best of both approaches. Device detectio happes o the server ad serves the mobile friedly HTML pages. The experiece is the optimized o the cliet with progressive ehacemet ad resposive desig techiques. Applicatio upgrades: Upgrades of hybrid apps ca be tricky sice the cotet ca exist o the web ad the ative parts of the applicatio. Upgrades become madatory with a chage i the ative cotet or i the ative wrapper libraries. Chages i the web cotet may also ecessitate a upgrade if the web cotet is embedded as part of the applicatio. Navigatioal cocers: This is oe of the key cosideratios for hybrid applicatios as the UI flow ca be complicated. Seamless avigatio across the ative -> web -> ative flow is very much essetial. It is importat to choose a solutio that provides capabilities to address these cocers. Data sharig aspects: As metioed earlier, alog with the avigatio, data flow ca also happe across compoets. Applicatio developers should desig a chael for sharig the trasiet data across the ative -> web -> ative trasitios. 11
12 Architectural approaches There are differet approaches to developig hybrid applicatios. The overarchig theme is to provide access to ative device features ad web cotet withi the same applicatio. a) Oe approach ivolves usig the ative web view/cotrol offered by the platform vedors to reder the web cotet ad the leveragig the wrapper bridge to access the device features usig JavaScript libraries. Curretly, vedors are providig a web view optio to reder web cotet, while access to ative device features is ot directly exteded. Several compaies foud a work aroud to leverage the ative features usig JavaScript libraries. I Widows 8.0, Microsoft provides access to the device features without the eed for ay 3rd party libraries. b) A custom hybrid web cotaier that leverages the WebKit egie, which ca provide access to device features via messagig. It cotais a local data store. I the custom hybrid web cotaier, a dedicated chael is established to access the ative features via messagig. This techique gives developers better cotrol as if they were buildig the app as a ative compoet. The problem with this approach is that the cotaiers must be developed for differet platforms ad will become platform depedet. They are tied to differet WebKit egies (ios, Adroid WebKit, Microsoft Tridet). They also eed to be costatly checked agaist ewer platform versios ad features. The followig discussio maily focuses o the first optio. Web View cotrol HTML 5 / JavaScript /CSS (Webkit Egie) Web server JavaScript API bridge Platform specific iterop library Native Device features 12
13 Hybrid apps use a web view cotrol (UIWebView o ios, WebView o Adroid ad others) to preset the HTML ad JavaScript files. WebView uses the ative browser rederig egie (ot the browser itself). The HTML ad JavaScript used to costruct a hybrid app is redered/ processed by the WebKit rederig egie. The key igrediet of the hybrid apps is the implemetatio of a abstractio layer that exposes the device capabilities (ative APIs) as JavaScript APIs. This is somethig ot possible with Mobile Web implemetatios because of the security boudary betwee the browser ad the device APIs. Several vedors are developig their ow JavaScript abstractio layer over ative APIs such as TCS (ios, Adroid, BB ad WP 7.5) Whe the ative wrapper is compiled aroud the HTML, CSS ad JavaScript resources, there is a iterop library added that coects the JavaScript APIs with the platform specific APIs. Web Cotet (JavaScript) Platform specific library Device features Call back data Platform specific library Build / Deploymet/ upgrades: Hybrid applicatios are built as ative apps. The resultig applicatios ca be istalled just like ative apps from the app stores. While buildig the app, the web cotet ca be embedded o the device as part of the local footprit, to ehace the performace ad resposiveess of the mobile applicatio. The applicatios ca be deployed o the commercial or employee app stores. Recommedatios The choice of selectio of the hybrid approach should be carefully determied by cosiderig various aspects. As a rule of thumb, if the audiece base is wide ad the platform diverse, ad oe eeds to deal with device diversity ad form factor challeges, a Hybrid approach is highly recommeded. Likewise, if your time to market is low or the total cost of owership is sigificat, the Hybrid App approach will help. If performace is the key cocer or UI experiece is the paramout factor, the Hybrid approach may ot be the right choice. If you have multiple applicatios o the developmet horizo with diverse platforms but eed a uiform user experiece across the web while plaig to take advatage of the device features, it is prudet to take a hybrid approach. 13
14 For compaies who are strugglig to fid their user base ad to make ivestmet decisios, it would be great to start with the simple, cost effective hybrid approach to ope the doors for a wide audiece base, the decide whether developig platform specific releases would be prudet based o the aalytics collected. As you ca see i the above chart, the hybrid approach supports most features. Key Criteria Web App Native App Hybrid App Multiplatform support Access to hardware sesors Access to peripheral SDKs Performace Native look ad feel Appsearch through app store distributio Upgrades Backward/ forward compatibility Developmetsupport Testig Simulators Debuggig Offlie support Time to market Budget Total cost of owership BYOD Cotet Search Paid apps Advertisig Aalytics Uique iteractive game like experiece Graphics Media Leged Full Support Some Support Limited/No Support 14
15 Coclusio Oe should choose a mobile applicatio developmet approach by takig curret ad future eeds ito cosideratio. It is very difficult to take every possible cosideratio ito accout as the mobile idustry evolves across platform diversity, disparate devices, etwork eeds, ad a more demadig user experiece. The mobile market is quickly growig ad the oly costat is chage. Device, platform ad browser techology will cotiue to chage each year makig it almost impossible to develop a strategy that s future-proof beyod a few years. The time to market is extremely importat ad busiesses are forced to move forward. Cosiderig all possible variables, it would be prudet to adopt a approach where you ivest less i the begiig, yet address a wide variety of audiece, devices ad platforms ad evolve progressively. The best that developers ca do is to esure that their applicatios have a good separatio of layers. Loose couplig will make it easier to perform the ievitable chages that will be required whe mobile techology evolves. With the Hybrid approach, oe does ot close the door o usig the rich, ative device features or the ative UX experiece (wherever applicable). If the user experiece is of paramout importace, the ative portio ca be exteded. Aother factor to keep i mid is the availability of skilled web developers i the market to brig solutios to the market faster. The hybrid approach provides maximum flexibility, without sacrificig ative specific features. Refereces 1. Itegratio Challeges For Mobile Commerce Peter Sheldo, Aug 4, 2011 Forrester Research, Ic. 2. The State Of Applicatio Developmet I Eterprises Ad SMBs Jeffery S Hammod, April 11, 2011 Forrester Research, Ic. 3. The (Not So) Future Web, 21 Jue 2011 Gee Phifer, David Mitchell Smith - Garter 4. Predicts 2012: Ramificatios of the Trasitio to HTML5 Gee Phifer, November 30, Garter 5. The Fiacial Times Makes a Bold Move i Paid Apps Nick Thomas, Jue 10, 2011 Forrester Research, Ic. 6. Web site: 7. Web site: 8. Neil Shah, Aalyst at Strategy Aalytics, December 7, Web site: The Mobile Ladscape: Part 4B The Impact o Eterprise Mobility, David Akka, July 21,
16 About TCS Mobility TCS Mobility delivers best i class mobility services ad solutios with complete mobility lifecycle cosultatio ad developmet service alog with customizatio o top of pre-built solutios to provide the best i class beefits to our customers. Our passio for providig the very best ad comprehesive mobility services ad solutios to our customers is realized through our deep expertise i mobility gaied through the experiece of a strog team that has a career log experiece i mobile techologies ad a dedicated mobility user experiece desig team that is committed to leveragig the uique ative capabilities of each device platform. Cotact For more iformatio about TCS Mobility cotact [email protected] Subscribe to TCS White Papers TCS.com RSS: Feedburer: About Tata Cosultacy Services (TCS) Tata Cosultacy Services is a IT services, cosultig ad busiess solutios orgaizatio that delivers real results to global busiess, esurig a level of certaity o other firm ca match. TCS offers a cosultig-led, itegrated portfolio of IT ad IT-eabled ifrastructure, egieerig TM ad assurace services. This is delivered through its uique Global Network Delivery Model, recogized as the bechmark of excellece i software developmet. A part of the Tata Group, Idia s largest idustrial coglomerate, TCS has a global footprit ad is listed o the Natioal Stock Exchage ad Bombay Stock Exchage i Idia. For more iformatio, visit us at IT Services Busiess Solutios Outsourcig All cotet / iformatio preset here is the exclusive property of Tata Cosultacy Services Limited (TCS). The cotet / iformatio cotaied here is correct at the time of publishig. No material from here may be copied, modified, reproduced, republished, uploaded, trasmitted, posted or distributed i ay form without prior writte permissio from TCS. Uauthorized use of the cotet / iformatio appearig here may violate copyright, trademark ad other applicable laws, ad could result i crimial or civil pealties. Copyright 2012 Tata Cosultacy Services Limited TCS Desig Services I M I 10 I 12
Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites
Digital Eterprise Uit White Paper Web Aalytics Measuremet for Resposive Websites About the Authors Vishal Machewad Vishal Machewad has over 13 years of experiece i sales ad marketig, havig worked as a
Mobile Application Testing
White Paper Mobile Applicatio Testig Device ad platform diversity, short release cycles, lack of mature testig tools ad the variety of etwork coectivity optios result i frequet cost overrus ad missed deadlies
On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices
White Paper O-Premise CRM to Salesforce Migratio - Beefits, Challeges ad Best Practices With the advet of cloud computig, orgaizatios are lookig to move their Customer Relatioship Maagemet (CRM) applicatios
Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV)
Ehacig Oracle Busiess Itelligece with cubus EV How users of Oracle BI o Essbase cubes ca beefit from cubus outperform EV Aalytics (cubus EV) CONTENT 01 cubus EV as a ehacemet to Oracle BI o Essbase 02
Mobile Client Architecture Web vs. Native vs. Hybrid Apps
White Paper Mobile Cliet Architecture Web vs. Native vs. Hybrid Apps Choosig appropriate cliet architectures is a hotly debated topic of late. Havig bee party to these debates ad also to implemetatios
IT Support. 020 8269 6878 n www.premierchoiceinternet.com n [email protected]. 30 Day FREE Trial. IT Support from 8p/user
IT Support IT Support Premier Choice Iteret has bee providig reliable, proactive & affordable IT Support solutios to compaies based i Lodo ad the South East of Eglad sice 2002. Our goal is to provide our
An Approach to Fusion CRM Adoption
White Paper A Approach to Fusio CRM Adoptio May eterprise customers are ivestig time ad effort to evaluate how ext-geeratio Oracle eterprise applicatios will chage iteractios with iteral ad exteral stakeholders.
ODBC. Getting Started With Sage Timberline Office ODBC
ODBC Gettig Started With Sage Timberlie Office ODBC NOTICE This documet ad the Sage Timberlie Office software may be used oly i accordace with the accompayig Sage Timberlie Office Ed User Licese Agreemet.
Authentication - Access Control Default Security Active Directory Trusted Authentication Guest User or Anonymous (un-authenticated) Logging Out
FME Server Security Table of Cotets FME Server Autheticatio - Access Cotrol Default Security Active Directory Trusted Autheticatio Guest User or Aoymous (u-autheticated) Loggig Out Authorizatio - Roles
SOCIAL MEDIA. Keep the conversations going
SOCIAL MEDIA Keep the coversatios goig Social media is where most of the world is. It is therefore a ope source of cosumer data, a chael of commuicatio ad a platform for establishig relatioships with customers.
Business Process Services. White Paper. Smart Ways to Implement Smart Meters: Using Analytics for Actionable Insights and Optimal Rollout
Busiess Process Services White Paper Smart Ways to Implemet Smart Meters: Usig Aalytics for Actioable Isights ad Optimal Rollout About the Authors Sumit Joshi Sumit is part of the Aalytics ad Isights team
The Importance of Change Management in Application Managed Services Outsourcing
A Poit of View The Importace of Chage Maagemet i Applicatio Maaged Services Outsourcig Itroductio Sice its arrival i the early 1960s, IT outsourcig has evolved sigificatly. Now ofte kow as maaged services,
Configuring Additional Active Directory Server Roles
Maual Upgradig your MCSE o Server 2003 to Server 2008 (70-649) 1-800-418-6789 Cofigurig Additioal Active Directory Server Roles Active Directory Lightweight Directory Services Backgroud ad Cofiguratio
Telecom. White Paper. Actionable Intelligence in the SDN Ecosystem: Optimizing Network Traffic through FRSA
Telecom White Paper Actioable Itelligece i the SDN Ecosystem: Optimizig Network Traffic through FRSA About the Authors Sumit Kapoor Sumit is a solutio architect i the telecom busiess uit at Tata Cosultacy
Managing an Oracle ERP Upgrade with Best Practices in Organizational Change Management
A Poit of View Maagig a Oracle ERP Upgrade with Best Practices i Orgaizatioal Chage Maagemet The implemetatio or upgrade of eterprise-wide systems, such as resource plaig tools, creates sigificat chage
Effective Data Deduplication Implementation
White Paper Effective Data Deduplicatio Implemetatio Eterprises with IT ifrastructure are lookig at reducig their carbo foot prit ad ifrastructure maagemet cost by slimmig dow their data ceters. I cotrast,
IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs.
ItelliSOURCE Comverge s eterprise software platform provides the foudatio for deployig itegrated demad maagemet programs. ItelliSOURCE Demad maagemet programs such as demad respose, eergy efficiecy, ad
Baan Service Master Data Management
Baa Service Master Data Maagemet Module Procedure UP069A US Documetiformatio Documet Documet code : UP069A US Documet group : User Documetatio Documet title : Master Data Maagemet Applicatio/Package :
Document Control Solutions
Documet Cotrol Solutios State of the art software The beefits of Assai Assai Software Services provides leadig edge Documet Cotrol ad Maagemet System software for oil ad gas, egieerig ad costructio. AssaiDCMS
Silver Lining of Cloud Computing
White Paper Silver Liig of Cloud Computig - Key Priciples ad Best Practices CXOs eed to evaluate differet deploymet models, service models ad key characteristics of the cloud to implemet the precise spectrum
CREATIVE MARKETING PROJECT 2016
CREATIVE MARKETING PROJECT 2016 The Creative Marketig Project is a chapter project that develops i chapter members a aalytical ad creative approach to the marketig process, actively egages chapter members
(VCP-310) 1-800-418-6789
Maual VMware Lesso 1: Uderstadig the VMware Product Lie I this lesso, you will first lear what virtualizatio is. Next, you ll explore the products offered by VMware that provide virtualizatio services.
E-Plex Enterprise Access Control System
Eterprise Access Cotrol System Egieered for Flexibility Modular Solutio The Eterprise Access Cotrol System is a modular solutio for maagig access poits. Employig a variety of hardware optios, system maagemet
client communication
CCH Portal cliet commuicatio facig today s challeges Like most accoutacy practices, we ow use email for most cliet commuicatio. It s quick ad easy, but we do worry about the security of sesitive data.
FPO. A global telecom s strategy. for Canada
FPO A global telecom s strategy for Caada A global telecom s strategy for Caada Global telecommuicatios compaies that support multi-atioal corporatios (MNC) are tasked with providig a cosistet cliet experiece
To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e,
Busiess Itelligece Software for Retail To c o m p e t e i t o d a y s r e t a i l e v i r o m e t, y o u e e d a s i g l e, comprehesive view of your busiess. You have to tur the decisio-makig of your
BPM Capabilities in CRM Landscape
White Paper BPM Capabilities i CRM Ladscape Customer Relatioship Maagemet (CRM) is all about maagig the relatioships you have with your customers. It s a overall strategy to help you lear about your customers
Domain 1: Designing a SQL Server Instance and a Database Solution
Maual SQL Server 2008 Desig, Optimize ad Maitai (70-450) 1-800-418-6789 Domai 1: Desigig a SQL Server Istace ad a Database Solutio Desigig for CPU, Memory ad Storage Capacity Requiremets Whe desigig a
Engineering Data Management
BaaERP 5.0c Maufacturig Egieerig Data Maagemet Module Procedure UP128A US Documetiformatio Documet Documet code : UP128A US Documet group : User Documetatio Documet title : Egieerig Data Maagemet Applicatio/Package
TONEX Global Training Courses & Seminars. Customization is Our Secret. Wireless Communication n. Business Management n
TONEX CERTIFICATIONS 1-888 -to-toex (1-888-868-6639) Iteratioal: 1-972-735-8686 Fax: 1-972-692-7492 www.toex.com TONEX Global Traiig Courses & Semiars Customizatio is Our Secret Telecom IT Traiig Storage
ANALYTICS. Insights that drive your business
ANALYTICS Isights that drive your busiess Eterprises are trasformig their busiesses by supplemetig their databases with real ad up-to-date customer data. Aalytics, as a catalyst, refies raw data ad aligs
Security Functions and Purposes of Network Devices and Technologies (SY0-301) 1-800-418-6789. Firewalls. Audiobooks
Maual Security+ Domai 1 Network Security Every etwork is uique, ad architecturally defied physically by its equipmet ad coectios, ad logically through the applicatios, services, ad idustries it serves.
CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD
Books Olie Software Fee Fee Protectio Cosultacy Advice Advice Lies Lies CPD CPD facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig
ContactPro Desktop for Multi-Media Contact Center
CotactPro Desktop for Multi-Media Cotact Ceter CCT CotactPro (CP) is the perfect solutio for the aget desktop i a Avaya multimedia call ceter eviromet. CotactPro empowers agets to efficietly serve customers
Domain 1 Components of the Cisco Unified Communications Architecture
Maual CCNA Domai 1 Compoets of the Cisco Uified Commuicatios Architecture Uified Commuicatios (UC) Eviromet Cisco has itroduced what they call the Uified Commuicatios Eviromet which is used to separate
PUBLIC RELATIONS PROJECT 2016
PUBLIC RELATIONS PROJECT 2016 The purpose of the Public Relatios Project is to provide a opportuity for the chapter members to demostrate the kowledge ad skills eeded i plaig, orgaizig, implemetig ad evaluatig
InventoryControl. The Complete Inventory Tracking Solution for Small Businesses
IvetoryCotrol The Complete Ivetory Trackig Solutio for Small Busiesses Regular Logo 4C Productivity Solutios for Small Busiesses Logo Outlie Get i cotrol of your ivetory with Wasp Ivetory Cotrol the complete
Ideate, Inc. Training Solutions to Give you the Leading Edge
Ideate, Ic. Traiig News 2014v1 Ideate, Ic. Traiig Solutios to Give you the Leadig Edge New Packages For All Your Traiig Needs! Bill Johso Seior MEP - Applicatio Specialist Revit MEP Fudametals Ad More!
facing today s challenges As an accountancy practice, managing relationships with our clients has to be at the heart of everything we do.
CCH CRM cliet relatios facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig we do. That s why our CRM system ca t be a bolt-o extra it
FortiGuard Fortinet s Global Security Research and Protection
SOLUTION BRIEF FortiGuard Fortiet s Global Research ad Protectio itelligece represets kowledge of the idetity, capabilities, ad itetios of idividuals ad orgaizatios egaged i espioage, sabotage, or theft
Enterprise Security & Risk Management. White Paper. Securing the Future with Next-Generation Data Center Security
Eterprise Security & Risk Maagemet White Paper Securig the Future with Next-Geeratio Data Ceter Security About the Author Prikshit Goel Prikshit Goel heads the Ceter of Excellece (CoE) for Maaged Security
Six Optimization Opportunities in Multichannel Retailing
White Paper Six Optimizatio Opportuities i Multichael Retailig Multichael retailers are facig challeges i adoptig e-commerce stadards ad so are strugglig to stay i touch with the chagig behavior of cosumers.
Transformation of Storage Technology Industry: Digital Trends and their Impact
A Poit of View Trasformatio of Storage Techology Idustry: Digital Treds ad their Impact The Evolvig Storage Idustry Ladscape With limitless possibilities throw ope by the Digital Five Forces Big Data ad
Five Effective Testing Practices to Assure Meaningful Use of Electronic Health Records
Poit of View Five Effective Testig Practices to Assure Meaigful of Electroic Health Records Abstract Meaigful ' has bee the buzzword i the US healthcare commuity as every care provider is gearig up for
Banking & Financial Services. White Paper. Managing Enterprise Financial Risk Using Big Data Technologies
Bakig & Fiacial Services White Paper Maagig Eterprise Fiacial Risk Usig Big Data Techologies About the Author Alok Bisai Alok Bisai is a Solutio Architect with the Tata Cosultacy Services (TCS) BFS Risk
iprox sensors iprox inductive sensors iprox programming tools ProxView programming software iprox the world s most versatile proximity sensor
iprox sesors iprox iductive sesors iprox programmig tools ProxView programmig software iprox the world s most versatile proximity sesor The world s most versatile proximity sesor Eato s iproxe is syoymous
TruStore: The storage. system that grows with you. Machine Tools / Power Tools Laser Technology / Electronics Medical Technology
TruStore: The storage system that grows with you Machie Tools / Power Tools Laser Techology / Electroics Medical Techology Everythig from a sigle source. Cotets Everythig from a sigle source. 2 TruStore
Domain 1: Identifying Cause of and Resolving Desktop Application Issues Identifying and Resolving New Software Installation Issues
Maual Widows 7 Eterprise Desktop Support Techicia (70-685) 1-800-418-6789 Domai 1: Idetifyig Cause of ad Resolvig Desktop Applicatio Issues Idetifyig ad Resolvig New Software Istallatio Issues This sectio
Agenda. Outsourcing and Globalization in Software Development. Outsourcing. Outsourcing here to stay. Outsourcing Alternatives
Outsourcig ad Globalizatio i Software Developmet Jacques Crocker UW CSE Alumi 2003 [email protected] Ageda Itroductio The Outsourcig Pheomeo Leadig Offshore Projects Maagig Customers Offshore Developmet
Making training work for your business
Makig traiig work for your busiess Itegratig core skills of laguage, literacy ad umeracy ito geeral workplace traiig makes sese. The iformatio i this pamphlet will help you pla for ad build a successful
TIAA-CREF Wealth Management. Personalized, objective financial advice for every stage of life
TIAA-CREF Wealth Maagemet Persoalized, objective fiacial advice for every stage of life A persoalized team approach for a trusted lifelog relatioship No matter who you are, you ca t be a expert i all aspects
Developing Offline Web Applications using HTML5
White Paper Developig Offlie Web Applicatios usig HTML5 Buildig the applicatios of tomorrow with rich features requires proper uderstadig of the key Web stadards ad frameworks that are emergig today such
GoVal Group Government Consulting and Valuation Advisory Group. real. Real expertise. Real choices. Real value.
GoVal Group Govermet Cosultig ad Valuatio Advisory Group real. Real expertise. Real choices. Real value. Novogradac s GoVal Group Specialized cosultig services from a idustry leader. real choices. A uique
INVESTMENT PERFORMANCE COUNCIL (IPC) Guidance Statement on Calculation Methodology
Adoptio Date: 4 March 2004 Effective Date: 1 Jue 2004 Retroactive Applicatio: No Public Commet Period: Aug Nov 2002 INVESTMENT PERFORMANCE COUNCIL (IPC) Preface Guidace Statemet o Calculatio Methodology
Business Intelligence on the Cloud: Overview and Use Cases
White Paper Busiess Itelligece o the Cloud: Overview ad Use Cases The use of Busiess Itelligece (BI) i the cloud is a game-chager, as it makes BI affordable ad easily available as compared to traditioal
Did you know that houses with CCTV are 90% less likely to be burgled? Yale now offer a range of Easy Fit CCTV systems
Easy Fit CCTV Rage Did you kow that houses with CCTV are 90% less likely to be burgled? Yale ow offer a rage of Easy Fit CCTV systems Protect your premises wherever you are with our ew rage of CCTV systems,
3G Security VoIP Wi-Fi IP Telephony Routing/Switching Unified Communications. NetVanta. Business Networking Solutions
3G Security VoIP Wi-Fi IP Telephoy Routig/Switchig Uified Commuicatios NetVata Busiess Networkig Solutios Opportuity to lower Total Cost of Owership ad improve Retur o Ivestmet The ADTRAN Advatage ADTRAN
Content and Rights Management in the Broadcasting Industry
White Paper Cotet ad Rights Maagemet i the Broadcastig Idustry The Broadcastig busiess has udergoe drastic chages i recet times. Due to the rapid advaces i techology, cotet is ow available i various ew
The Forgotten Middle. research readiness results. Executive Summary
The Forgotte Middle Esurig that All Studets Are o Target for College ad Career Readiess before High School Executive Summary Today, college readiess also meas career readiess. While ot every high school
Telecom. White Paper. Prioritizing Mice Flows in Software Defined Networks for Enhanced Monetization and User Experience
Telecom White Paper Prioritizig Mice Flows i Software Defied Networks for Ehaced Moetizatio ad User Experiece About the Authors Partha Datta Partha Datta has bee workig with Tata Cosultacy Services (TCS)
INVESTING IN SOCIAL CHANGE TOOLS FOR SOCIAL INNOVATION
INVESTING IN SOCIAL CHANGE TOOLS FOR SOCIAL INNOVATION At Tides, we have bee workig for more tha 30 years with people like you to make the world a better place. Our missio is to parter with activists,
leasing Solutions We make your Business our Business
if you d like to discover how Bp paribas leasig Solutios Ca help you to achieve your goals please get i touch leasig Solutios We make your Busiess our Busiess We look forward to hearig from you you ca
Platform Solution. White Paper. Transaction Based Pricing in BPO: In Tune with Changing Times
Platform Solutio White Paper Trasactio Based Pricig i BPO: I Tue with Chagig Times About the Author(s) Raj Agrawal Curret Desigatio Raj heads the Platform Solutios Uit at TCS. I his career spaig over 19
Connecting the Business, Development, and Operational dots in an enterprise [BizDevOps] - A TCS Approach
White Paper Coectig the Busiess, Developmet, ad Operatioal dots i a eterprise [BizDevOps] - A TCS Approach Eterprises are uder cotiuous pressure to deliver iovative solutios that drive busiess results.
QUADRO tech. FSA Migrator 2.6. File Server Migrations - Made Easy
QUADRO tech FSA Migrator 2.6 File Server Migratios - Made Easy FSA Migrator Cosolidate your archived ad o-archived File Server data - with ease! May orgaisatios struggle with the cotiuous growth of their
LEASE-PURCHASE DECISION
Public Procuremet Practice STANDARD The decisio to lease or purchase should be cosidered o a case-by case evaluatio of comparative costs ad other factors. 1 Procuremet should coduct a cost/ beefit aalysis
WHERE CHANGE IS POSSIBLE
WHERE CHANGE IS POSSIBLE gree workspaces AT TIDES, WE HAVE BEEN WORKING WITH PEOPLE LIKE YOU FOR MORE THAN 30 YEARS TO MAKE THE WORLD A BETTER PLACE. Our missio is to parter with philathropists, foudatios,
