How To Choose A Cloud Based Application Delivery (Vdi) Partner

Transcription

1 Choosing a Desktop Virtualization (VDI) Partner All the questions you didn't know whom to ask answered. Anunta NOVEMBER

2 If you re considering cloud based application delivery (read VDI & related avataars), you know what it can do for you but lets just make sure you know it all Traditional vendors and their engagement models About Anunta 2

3 If you re considering adopting desktop virtualization (VDI)

4 THE VDI ADVANTAGE Computing Guaranteed availability >99% Consistent application performance with no brown-outs Reduced blended cost of application delivery Maximize resource utilization Reduce end-point power consumption by 85% Direct 50% reduction in cooling Reduced Carbon Footprint and contribute to Green IT Agenda Business Continuity Avoids seat movement/ creation as any terminal can be emulated in the end-points Disaster recovery option ensures uninterrupted business operations Mobility of Resources Enables greater workforce mobility with options of work from home and access from anywhere Support for diverse range of end-points including tablets Data Security Control and responsibility for monitoring and problem solving shifts to a centralised NOC. Standardized desktop operating environment with real time updates to software, security etc. A combination of process and technology can affect changes in as short as minutes which can have direct impact on business and brand recall Rapid Scale 4

5 DOES THE ADVANTAGE TRANSLATE INTO REALITY? Works at POC stage but performance falters when scaled Target ROIs not met Ongoing management costs higher than anticipated unable to get economies of scale Why it happens Ideally speaking An incremental approach to design elements A successful adaptation keeps the users at the center of the design and looks at infrastructure holistically Inadequate planning for changes in information flows and SOPs The changed information flows affect all other ITIL processes and hence needs to be adequately planned Continue use of a device centric approach to performance monitoring Monitoring needs to move from device threshold monitoring to user experience monitoring 5

6 Get it Right. Choose Providers carefully.

7 WHO THEY ARE AND HOW THEY ENGAGE WITH YOU Hardware/ Software? Provide the hardware and related SLAs System Integrators Aggregator Rope in hardware, software and infrastructure partners setting broad SLAs for network uptime Facility Management Services Vendors Desktop Support Incident handling, break-fix Technology OEMs 7

8 THE QUESTIONS LEFT UNANSWERED Technology OEMs Have I selected the right product? Have I got the best deal? System Integrators Desktop Vendors Is the design scalable and flexible to cater to my current and future needs? Will my users expectations be met? Will the technology scale? Is this the most cost efficient design? Is the technology effectively supported? Is it manageable? Will I be able to deliver the required benefits to the business consistently? Will I be guaranteed operational efficiencies? 8

9 FOOD FOR THOUGHT None of the providers have incentive to see that you meet your ROI or give you SLAs on end-user satisfaction on a continuing basis. So the in-house IT team is left managing the new technology. But does the in-house team have the skills to manage the new virtualised environment? 9

10 SO YOUR PERFECT PARTNER should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broad level and can optimize network architecture with deterministic bandwidth requirements at a micro level (in a cloud environment). can MAP & SEGMENT USERS in order to architect/design the right mix of cloud technologies thus optimizing budgets rather than providing unnecessary all access passes or conversely providing low-end computing where more is needed. is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so you don t end up reinventing the wheel. can take all of the above (and the related multitude of vendors), MANAGE and MONITOR it END-TO END via composite SLAs. will only make you PAY PER USE. 10

11 OR AS GARTNER CALLS IT... CLOUD SERVICES BROKERAGE A cloud services brokerage (CSB) is a service provider that plays an intermediary role in cloud computing. CSB is a type of intermediation necessary for widespread cloud success in value chains. Although megavendors are often innovative, small vendors and startups typically introduce IT innovations into established markets. Consider a CSB when you need to consume cloud-based business functionality and data, but lack the technology, skills or desire to do so yourself. Also when you want to shift IT costs from capex to opex. Source: Gartner reports 11

12 AND ORGANIZATIONS ARE TAKING HEED According to a Symantec s Virtualization and Evolution to the Cloud Study of 2011 conducted across 3,700 enterprises across 35 different countries: ~65% of organizations said they depend quite a bit/ completely on third parties for their VDI deployment 50% said they d choose a VAR 62% said they d partner with an independent consultant 12

13 About Anunta

14 ANUNTA A PROFILE Anunta is a next generation IT services company that is focused on designing cloud-based application delivery architectures and providing on-going management of this environment In today s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloud services brokerage (CSB), according to Gartner is a service provider that plays an intermediary role in cloud computing. CSB is primarily made up of three roles aggregator, integrator and customizer that are adopted by IT services providers, B2B providers and new cloud specialists Anunta takes complete ownership of the application delivery infrastructure from the point of hosting to the point of consumption or usage and is therefore able to provide performance guarantees on end-user experience Anunta s expertise and engagement model enables enterprises to introduce cloud technologies in the application delivery in a significantly de-risked manner Anunta has deep domain experience of the virtualization technologies, devices, architectures and application delivery management processes having worked in the virtualisation space since mid

15 ANUNTA S APPLICATION DELIVERY & MANAGEMENT CAPABILITIES End-points under management: 20,000 Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks Spread across: US, UK, Philippines & India Application environments designed & under management: Back-offices, Home Offices, Branch Environments (PoS) & Corporate offices Applications under management: Productivity suites Office 2003, Office 2007, Office Communicator, Open Office, Outlook, Thunderbird, platforms: Exchange, Linux (8000+ users), Lotus Notes Security applications: Antivirus, HIPS, etc. ( end-points) Enterprise applications: ERP, CRM, SCM, HRMS Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE and Symposium, I-Leverage, NEURA OCR Types of Platforms: JAVA,.NET Enterprise Nerve Centre: State of the art ISO20000 and ISO compliant 15

16 ANUNTA COMBINES CLOUD BENEFITS WITH MANAGEMENT EXPERTISE BUSINESS BENEFITS CLOUD ADVANTAGE HIGH AVAILABILITY ENABLES WORKFORCE MOBILITY ENHANCED IT SECURITY INCREASED OPERATIONAL EFFICIENCY END POINT FLEXIBILITY Improves Employee Productivity Lowers Cost of Application Delivery Lowers Cost of Incremental Growth Derisks Transformation ANUNTA s IP DESIGNS PRIVATE CLOUD IT BENEFITS USER APPLICATION MAPPING INTEGRATION WITH ENTERPRISE SYSTEMS END-TO END MONITORING & MANAGEMENT PAY PER USE PRICING MODEL Single point accountability Makes IT scalable Simplifies application management Faster roll-outs Faster provisioning Simplifies Image Management USER BENEFITS Significantly improves Application Availability Anywhere, anytime, any device access Consistent Application Performance Reduces dependence on IT staff END-TO-END MANAGEMENT OF BOTH TRANFORMATION AND ON-GOING DELIVERY 16

17 ANUNTA CUSTOMIZES APPLICATION DELIVERY MODELS BASED ON END-USER PROFILES Hosted Virtual Desktop Fully Personalized Desktop Experience delivered from a private or a public cloud Suited to both knowledge & task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization Hosted Shared Desktops Shared Desktop Experience delivered from a private or a public cloud Lower TCO, friendly licensing policy and high server density as compared to DV Best suited for task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization Application Virtualization Shared Application Instance delivered from a private or a public cloud Best suited for applications with some client footprint In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization Thin-clients Lowest TCO Best suited for thin applications with personalized device experience 17

18 AND USES A WIDE RANGE OF CLOUD TECHNOLOGIES IN ITS SOLUTION Elements of System Design Technology Pieces Used Security Authenticating, Authorising and Auditing Image Management Network Topology Managers Remote Gateways Web based tools SAN, NAS, DAS Microsoft Active Directory, RADIUS, LDAP McAfee, Altris, Microsoft System Centre Checkpoint, CISCO XenApp, XenServer, VMWare vsphere, Windows 2008 R2, Hyper V etc XenServer, VMWare vsphere, VM View, Citrix Zen Desktop, Microsoft RDP client Wyse, HP etc VMWare ThinApp, Microsoft App-V, XenApp VMWare vcentre, Citrix Management Console, Microsoft SCM Portwise IT 360, Syslog Servers, RDBMs, Citrix EdgeSight, HP Open View, eginnovations, Open source Applications Citrix Secure Gateway, Portwise, CISCO RAS, Microsoft RAS Managed Engine Service Desk, Bespoke applications NetAPP, EMC, DELL, FUJITSU, HP Blade Technology DELL, HP, CISCO Hosted Shared Desktops Desktop Hosting Compatibility Management Monitoring Mobility Help/ Service Desk Storage Datacenter Infrastructure Products Hosted Virtual Desktop Thin Clients Application Virtualisation Management Servers Multifactor Authentication SNMP and Syslog based Monitoring tools 18

19 CONTACT US Vrinda Walavalkar (Sr. Vice President Marketing, India) Manvinder Sandhu (Vice President Sales, India) Richard Marsden (Vice President Sales, Europe) INDIA UK - 44-(0)

20 THANK YOU 20