SCHOOL BROADBAND SOLUTIONS

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1 OAKFORD.IS SCHOOL BROADBAND SOLUTIONS Connectivity // Filtering // Security // // Hosting

2 First class Internet connection Moving away from our previous Internet connection provider to Oakford has been an excellent decision. Being a rural school with a large number of pupils on roll it was essential that we chose a company who could provide a cost effective solution that also had the capacity to expand given the constant developments in IT and the integration with Teaching and Learning in School. Oakford provides us with a truly first class Internet connection using their specialist bonding technology. This gives us over 150Mbps Internet performance (4 times the speed of our previous connection) combined with advanced filtering and monitoring. The installation was smooth and we were well informed throughout the process. I would have no hesitation recommending Oakford to any school or college. N.Reeves Melksham Oak Community School 150Mbps Internet performance 1

3 A Warm Welcome to Oakford Internet Services (OIS) Let me be the first to welcome you to the next generation of school broadband provision. Our exciting products enable your school to improve broadband provision opening up a whole new world of online opportunities. I am incredibly proud of our highly qualified, professional team and their customer focused ethos that continues to drive Oakford forward. This booklet has been created to provide a clear and concise guide to some of the solutions we can offer you and your school. I feel sure you will find it both interesting and informative. Do feel free to contact us for additional information or why not arrange a completely FREE consultation and see what OIS can do for you. Anthony Hamilton-Mills Business Development Anthony H-Mills 2

4 Extremely pleased that we chose Oakford As a Head Teacher you naturally are concerned with the safety and security of the Internet connection at school, this made me very nervous about moving away from our LA broadband provision. I am extremely pleased that we chose Oakford as our school broadband provider. We have been able to improve our Internet speed through the OIS bonding solution which has helped us to use the same Internet based facilities as our cluster schools in town, while also ensuring our children are protected from inappropriate material and web threats. I would have no hesitation recommending Oakford to another school. J.Barber Bishops Cannings School B C Improve Internet speed through the OIS bonding solution 3

5 Introduction to OIS and Company Overview Building on continued success providing ICT services for the education sector across two decades, OIS provides the very best in isolated, education only cloud infrastructure. Products include remote backup, disaster recovery (DR), filtered Internet access, , website design, server hosting and parental engagement via the highly acclaimed Parent Portal. With a customer base both in the UK and internationally, OIS is the sensible choice for education Internet provision. Following our success in delivering high quality Internet access for schools and the decision to allow freedom of choice for Internet connectivity and services, many UK schools have opted out of Local Authority control. As a result of this change, we witnessed a rise in nonspecialist small business class Internet solutions being provided to schools delivering an unsafe and risky online environment. As the leading independent education Internet solutions provider, OIS is perfectly positioned to offer E-Safe and filtered broadband providing faster Internet access at a better price without sacrificing the crucial safeguarding of our young people. If your school is considering leaving the Local Authority provision and you would like to make the most of your budget, OIS can meet all of your school s security and Internet requirements. 4

6 Create your OIS School Broadband Package Connectivity All schools will be connected to our Private Education Network (PEN). Simply select the connection type that is right for your school, adding the unique OIS enterprise bonding if required. I O N A L C O N N E C T O P T I V I T Y I C E S C O R E S E R V Core Services The core services are supplied as standard, simply choose which services you would like to enable for your school. Optional Services As an OIS school broadband customer you will have the ability to choose from an array of optional services including any of our cloud based products. 5

7 Connectivity Core Services Optional Single Line Connections FTTC, ADSL or SDSL Ethernet First Mile (EFM) 3G, 4G or satellite Leased line OIS Enterprise Bonding Significantly improve speed by combining the performance of multiple single line connections Ideal for rural schools Combine multiple connection types Private Education Network Enterprise Cisco firewalls Redundant 10Gb core Used only by UK schools Monitoring & Support 24/7 Monitoring Experienced, education focused support BECTA Approved Filtering Active Directory integration Internet Watch Foundation School specific policies Hosting Moodle VLE Centrally managed WSUS Domain name hosting Website hosting Solution Microsoft Office 365 Pupil Oakford Remote Backup 50Gb Backup account Includes all modules Larger quotas available Transparent Proxy Access the web without proxy settings Secure access without proxy settings SSL Certificate Secure your Remote Access and OWA Parent Portal Contact parents by / text Secure portal for parents Automated report delivery Process online payments Attendance/assessment online Server Monitoring Monitor uptime, disk space and other services Disaster Recovery Proactive disaster recovery Near real time replication Server Hosting Shared server hosting Dedicated server hosting Cloud storage Website Design Create a new, easy to update website 6

8 Connectivity Connection Type Getting the correct connection is the key element of your school s broadband provision. If you are not sure which connection is right for your school, our experienced consultants will be able to determine the best options available to you. We are able to provide connections from a number of approved providers including BT and Virgin Media, with connections up to 1000Mbps. OIS Bonding Solution The OIS enterprise bonding solution is used to bond multiple broadband lines together to produce an otherwise unachievable broadband connection. The bonding solution can be used on both fast (FTTC) and slower (ADSL etc) connections to create a single high performance and reliable Internet connection without the added expense of dedicated leased lines. Please see pages 9 and 10 for further information on the OIS enterprise bonding solution. Private Education Network (PEN) All of our Internet services and cloud products are delivered through the PEN. The PEN is provided across redundant UK data centres and is only available to educational establishments. The security of every school or college connected to the PEN is constantly safeguarded by centrally managed, redundant Cisco firewalls which permits only known educational establishments to join the PEN. This enables us to provide the most secure, reliable and efficient service that is tailored specifically for our educational partners. Monitoring and Support System monitoring is provided 24/7 and you can feel safe in the hands of our friendly support team who possess vast experience in the education sector. 7

9 Primary School JANET Secondary School Special School OIS PEN BBC The Internet College Google The modern classroom demands a great Internet connection 8

10 At a Glance: OIS Internet Bonding Solution What is OIS Internet Bonding? The OIS Internet Bonding solution involves having multiple broadband lines installed at your school and using specialist OIS bonding equipment to link them together. The bonding equipment splits the Internet data up at a packet level, then sends it across all of your available broadband lines. The data is then put back together again using the core OIS bonding equipment within the PEN. The data is then sent to the Internet. This process occurs for both uploading and downloading Internet data. OIS On Premises Bonding Equipment Line 1 - ADSL 6Mbps Download 1Mbps Upload User 1 User 2 User 3 Line 2 - ADSL 6Mbps Download 1Mbps Upload Line 3 - ADSL 6Mbps Download 1Mbps Upload OIS PEN The Internet Line 4 - ADSL 6Mbps Download 1Mbps Upload User 4 9 Download speed for all users 22Mbps and an upload speed of 3.8Mbps achieved using the OIS bonding solution

11 Why not Load Balancing? User 1 Line 1 6Mbps Download 1Mbps Upload A number of providers advertise Internet bonding but are actually providing Internet load balancing. As shown in the load balancing diagram each user is only able to utilise the bandwidth of a single line. Our true bonding solution gives you the combined bandwidth from all of the lines. User 2 User 3 Line 2 6Mbps Download 1Mbps Upload Line 3 6Mbps Download 1Mbps Upload Line 4 6Mbps Download 1Mbps Upload The Internet User 4 Maximum download speed for all users 6Mbps and an upload speed of 1Mbps Can my school benefit from Internet Bonding? True Internet bonding is a cost effective, scalable Internet solution whether you are in a poorly connected broadband area or in a good one. Rural schools who struggle to obtain a high quality Internet connection from one line alone will benefit hugely from OIS Internet bonding. A faster Internet connection can allow access to resources like videos, podcasts, video conferencing and other online teaching resources previously impossible to use within the school. A large number of schools in high quality broadband areas are also turning to an OIS bonding facility as an alternative to a leased line. A leased line can easily provide a 100Mbps symmetric Internet connection but typically costs tens of thousands of pounds per year in addition to a potentially large open ended installation fee for excess construction works. As an alternative to a leased line solution, a school could bond 4 or 5 FTTC lines to produce a 100Mbps+ connection at around 60% of the cost, with a low, fixed, installation fee. In addition satellite, 3G, 4G, EFM and SDSL can also be bonded if required. 10

12 Core Services Internet Filtering While there are many great facilities provided via the Internet, unfortunately there are also websites and content that should not be influencing our young children s learning process. To ensure your children are protected from inappropriate content and potentially dangerous web threats, we provide a centrally managed, enterprise filtering solution. Our solution is BECTA approved and includes data from the IWF ensuring your school has the very best protection whilst also providing site by site flexibility. This solution includes real-time automatic updates. Please see pages 13 and 14 for more information on our filtering solution. Remote Backup With school management data, accounting records, legal documents and s all being stored digitally, it has become increasingly important for all organisations to ensure they backup their data regularly and securely. To help achieve this we provide a free Oakford Backup account with every OIS broadband package and a standard Oakford Backup software site license. All core modules are included (Exchange, System State, SIMS, SQL etc.) with a 50GB compressed and encrypted backup quota which are neatly processed by an automatic, secure backup each night with confirmation in the morning. Please visit for further details or a free trial. Larger quotas are available up to 100TB in size. 11

13 Hosting There are a large number of services which all organisations now rely upon in the cloud. To ensure you are well covered we provide the following facilities with every OIS broadband package. 1GB Advanced Web Hosting Space, with support for PHP, MySQL, HTML and more. Centrally Managed Windows Update Server (WSUS). SSL Certificate which can be used to secure your own access or remote access to your computer system. One UK school domain name, keep your current name or register a new.sch.uk domain name. Hosted Moodle VLE server. Provide students and staff with an enterprise-grade communication and productivity suite with Microsoft Office 365. Create an unlimited number of accounts and benefit from the latest Microsoft software. Your can be accessed from Outlook on your desktop, on your phone/tablet or from a web browser using the Outlook Web App. You can choose to keep your existing addresses and domain name or create a new one to use with the following services and calendars. View your and calendars across multiple devices, or create a shared calendar. Take full advantage of Sky Drive and SharePoint Team Site technologies and other Microsoft Office Web Apps. 12

14 At a Glance: Filtering, Security and Resilience Internet filtering is an essential part of your school s child protection policy and by partnering with BECTA approved filtering products OIS provides a truly safe, secure and smooth Internet experience. OIS PRIVATE EDUCATION NETWORK The filtering system boasts million new URIs added each day More than 5 billion URIs already categorised Packet-level, real-time categorisation of websites Filtering approximately 3 million requests per second 40,000 Proxy bypass sites blocked each day 200,000 Pornographic websites blocked each day BECTA approved filtering solution 1 in 3 UK school children are already protected Uses IWF data 13

15 Feature Packed... BECTA Approved Filtering Our BECTA approved filtering solution will continually filter unwanted websites and content with support from the Internet Watch Foundation. Site Specific Rules Use our predefined settings or create your own rules to block or allow extra content or websites that fit your school s requirements via our secure filter policy management portal. Active Directory Integration Integrate with your Microsoft Active Directory domain to create different filtering rules for staff, students and any other ad hoc groups eg staff can access YouTube but students cannot or students in the ICT Club can access YouTube every Monday between 3-4pm. Safe Search Protect your pupils from inappropriate material even within search engines using the safe search facility. Enterprise Network Centralised Network Protection and Intrusion Detection is provided using enterprise class Cisco Firewalls within our redundant 10Gb core network. Our secure, Private Education Network is only used and provided to UK schools. 14

16 Optional Services Parent Portal Effortlessly improve your school communications using Parent Portal and its real-time updating that draws information directly from your SIMS database with minimal human interaction required. Send text and messages easily and securely to keep parents informed, while also making the administration process easier with items such as the automatic reporting tool or the attendance resolution facility. Find out more at Server Hosting For added resilience why not host part of your school server infrastructure in the cloud with OIS. Using our secure Private Education Network we can offer both shared and dedicated server hosting to support your remote users, provide hosted desktop services, and more across a range of providers including Microsoft, Linux, Citrix, Hyper-V and VMWare. 15

17 Website Design Your website represents your school to both current and prospective parents. It is important that your website is professional, informative and easy to use while also ensuring your school is found through search engines. OIS can help with all elements of website design including producing graphics, creating unique functionality and can improve visibility through search engine optimisation. The website can then be fully managed in-house through our easy to use content management system (CMS), accessible from any computer via the Internet. Disaster Recovery Although remote backup and other backup methods can provide a basic level of disaster recovery, in the event of a large disaster such as a power outage before exam results day, or a fire/flood at school it would take days or weeks to reconfigure the computer network before restoring data from the backup. OIS offers two products to help with this: ProActive Disaster Recovery and Real-time Disaster Recovery. Our ProActive DR facility takes snapshot images of your virtual servers remotely meaning that in the event of a disaster you will only need to obtain new hardware and restore one file per server with no re-configuration required. This method cuts down recovery time by half in most cases. Our Real-time DR facility takes continuous copies of your servers and stores them in an offline state in our private cloud. In the event of a disaster you will be able to invoke DR, making the cloud servers live, which will enable you to download exam results from another Internet connected location such as another local school, or access from home. 16

18 Frequently Asked Questions Q: Who provides my Internet lines? A: A range of approved providers including BT and Virgin Media. Q: What type of Internet connections can I receive? A: FTTC, ADSL, SDSL, EFM, Leased line, Satellite, 3G, 4G or Enterprise bonded. Q: Is it secure? A: Yes. The service is individually isolated within a private education network secured by redundant Cisco firewalls. Q: What download speed will my Internet connection be? A: Up to 1000Mbps dependent on transit provider. Q: What upload speed will my Internet connection be? A: Up to 1000Mbps dependent on transit provider. Q: How will my Internet connection be filtered? A: A BECTA approved filtering solution with regular real-time updates. Q: Can I add/remove banned sites myself? A: Yes. Create additional rules and exceptions through an online portal. Q: Do I receive an solution? A: Yes. All customers will receive a Microsoft Office 365 solution. Q: Are my change requests and Internet service support included? A: Yes. All OIS technical services are included as standard. Q: Will I get a static IP address as standard? A: Yes. One IP address is included as standard. Additional static IP addresses can be provided if required. Q: Will I get a transparent proxy service? A: Yes. This service is provided free of charge to allow Apple, Android and other devices to securely access the Internet without entering proxy settings. 17

19 We now have a great Internet connection Having struggled with a very slow Internet connection from our Local Authority for years and constantly being told that it could not be improved, we had started to look at alternative resources for our pupils that did not require the use of an Internet connection, shutting them off from a great wealth of online learning facilities. I am delighted to report that Oakford has resolved this issue for us and we now have a great Internet connection allowing our pupils to fully use all of the IT equipment we are so lucky to have. Thank you so much Oakford! S Treadaway East Wichel Community Primary School Thank you so much Oakford! 18

20 OAKFORD.IS Stay in Touch Oakford Internet Services Ltd Technology House Hambleton Avenue Devizes, Wiltshire SN10 2RT t: f: web: