Prosci. Change Management Certification Program. Informational Packet
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1 Prosci Change Management Certification Program Informational Packet or call for more information 1
2 Prosci Change Management Certification A 3-day experience teaching you how to manage the human side of change in the office, at home and in your community Training Locations Amazing experience career changing for me. What I learned at Prosci s Change Management Program will allow me to transform my organization. Shelly Z., AVP, Manager, Organizational Performance Management Training Credits Airlie Center Seascape Resort 2.4 CEUs Sycuan Resort Temecula Creek Inn 24 PDUs Peaceful Valley Ranch Cheyenne Mtn Resort 23.5 HRCI hours HRCI Approved Provider Skamania Lodge Woodlands Resort Course Dates: For dates, locations and availability visit change-management-training.htm Grand Geneva Eaglewood Resort Villas of Grand Cypress 2
3 Change Management Certification Overview Program Overview Prosci s three-day change management program is for change management team members and leaders. It uses Prosci's research-based change management methodology and toolkit. At the end of the course, participants are certified in Prosci's Change Management methodology and are able to lead their organizations successfully through incremental and radical changes building and customizing a change management strategy and change management plans for communications, sponsorship, coaching and training. If we had the opportunity to attend Prosci s change management training and to use these tools before starting this project we could have cut the amount of time and money spent by at least 50%. Jose G., Director of Human Resources Great value for the money an incredible amount of knowledge and material. Commitment from Prosci is second to none. I have never been in a better course. Sandra A., Director of Organizational Development & Learning Apply as you learn Participants bring their own change projects to the course, work on these projects, present to a team of executives, and are able to hit the ground running upon returning to work. Come as a team to maximize your learning and receive a discount on tuition. Why use Prosci? Prosci s change management process: Utilizes best practices research with more than 2600 companies world-wide. Provides a best-of-the-best change model and structured process that is independent of any single company or vendor. Is designed as a proactive process to accelerate change and manage resistance before problems arise. Provides tools, templates and checklists that are integrated into an easy-to-use framework for managing change at all levels. Is based on a knowledge-transfer model that allows you to build your internal change management competency. Outstanding in both content and delivery, well researched, practical, userfriendly and highly interactive. After 14 years, the best methodology I have found, and a truly professional organization. Catherine S., Change Management Consultant Absolutely fantastic. The balance of exercises, training, self-work and bonding is a winning combination. I wish all training was as effective. Sharon D., Business Analyst Please call to register or for details about onsite programs 3
4 Change Management Certification Program Content Prosci ADKAR Model Learn how to use the popular individual change model developed by Prosci A D K A WARENESS ESIRE NOWLEDGE BILITY Course Topics Psychology of Change Theories and Perspectives 7 Concepts of Change Change Management Process Prosci s 3-phase Process for Managing Change Organizational Change Competency Connecting Change Management to Business Projects and Project Management ADKAR R EINFORCEMENT Preparing for Change Define Your Change Management Strategy Prepare Your Change Management Team Develop Your Sponsorship Model "Really love all of the templates and the way this program will fool-proof my approach to change management when I follow it! Thanks!" Janie H. Course materials included with tuition: Managing Change Communication Plan Sponsor Roadmap Coaching Plan Resistance Management Plan Training Plan Master Change Plan Reinforcing Change Collect and Analyze Feedback Diagnose Gaps and Manage Resistance Implement Corrective Action Celebrate Successes Change Management Toolkit ($389 value) Change Management Pilot ($489 value) Change Management Best Practices benchmarking report ($289 value) Employee s Survival Guide to Change (paperback book - $14.95) Change Management: the people side of change (paperback book - $18.95) ADKAR: a model for change in business, government and our community (paperback book - $18.95) Course slides and handouts 4
5 Agenda and Certifications Day 1 AM Day 2 AM Day 3 AM Introduction Why manage change? ROI of change management Best practices review ADKAR overview Creating a CM strategy Preparing the CM team Developing the sponsorship model Preparing sponsors Coaching plan Resistance management plan Training plan Master plan Day 1 PM Day 2 PM Day 3 PM Change management principles Change characteristics assessment Org attributes assessment Unique challenges and risks ADKAR analysis Communications plan Sponsorship roadmap Presentations Special event Reinforcing change Final exam Graduation Completing the 3-day certification program earns you: 2.4 CEUs 24 PDUs 23.5 HRCI hours Continuing Education Units (CEUs) from Colorado State University Through our partnership with Colorado State University, Prosci offers CEUs to participants who complete the openenrollment public Change Management Certification Program. Participants can earn 2.4 CEUs upon successful completion of the program. Professional Development Units (PDUs) from Project Management Institute (PMI ) Prosci has been reviewed and approved as a provider of training by the Project Management Institute (PMI). Participants in the Prosci Change Management Certification Program are eligible to earn 24 PDUs upon successful completion of the program. Recertification credit hours from the Human Resource Certification Institute Prosci's Change Management Certification Program has been approved for 23.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI), the certifying body of the Society for Human Resource Management (SHRM). HRCI Approved Provider 5
6 Change Management Certification Feedback "Amazing: these three days are going to save me hundreds of hours and help me help my company realize the benefits they seek." - Mike C., April 2011 participant The best training class I have had in years. Goes way beyond the strategy and framework and focuses on real world problems and the tools to solve them. - Jennifer J., April 2009 participant I have attended many certifications and this is the best by far. I can go back and implement immediately. - Diana Y., Dec 2010 "This is exactly what I was hoping for- a hands on program that would allow me to absorb the concepts by relating them to a current business project." - Lisa C., November 2010 participant This was the most effective and engaging course I've ever taken. I feel that I can truly use this knowledge in my personal and professional life immediately. - Lisa S., February 2009 participant A great course. Fills a gap that I always recognized but was unable to close. Moves CM from touchy feely world to something that can be executed in a structured manner. - Blair B., February 2009 participant This is the best, most informative class! Totally worth the investments. - Joy C., July 2011 Awesome - truly one of the most beneficial programs I have ever attended - immediate application on the job! - Robin S., March 2009 I gained so many skills in such a short amount of time. This training will impact not only my own ability to manage change, but impact our larger organization. - Kim W., January 2012 "The finest training experience of the last 20 years!" - Ann H., Dec 2010 The program exceeded my expectations. Excellent material, great references, and knowledgeable staff. - Gina B., Dec 2010 "This is the best training class I've ever attended." - Abby D., April 2011 Infinitely exceeded all of my expectations! Off the charts program! Best training I have attended in 17 years! - Ragan C., Dec
7 Change Management Certification Course Locations Course locations across the U.S. Or bring the program to you for information about onsite programs Peaceful Valley Ranch Colorado Rocky Mountains Cheyenne Mountain Resort Denver, CO area Skamania Lodge Portland, OR area Grand Geneva Chicago, IL area Eaglewood Resort Chicago, IL area Airlie Center Washington DC area Seascape Resort Monterey Bay, CA area Sycuan Resort San Diego, CA area Temecula Creek Inn San Diego, CA area Woodlands Resort Houston, TX area Villas of Grand Cypress Orlando, FL area Airlie Center Washington DC area Airlie Center was founded in 1960 as an island of thought, and has provided a unique environment for the creative exchange of ideas ever since. Situated in the heart of the Virginia Piedmont, the Center s campus is surrounded by hundreds of acres of surrounding wetlands, meadows and woodlands. Airport: Dulles International or Reagan National Airport Website: Seascape Resort Monterey Bay San Francisco, California area The Seascape Resort is located just south of Santa Cruz and overlooks the beautiful Monterey Bay. Set amid towering Monterey pines on sculpted bluffs overlooking the Pacific Ocean, Seascape Resort provides a relaxed, friendly atmosphere in a setting of unparalleled beauty. Airport: San Francisco Int l Airport or San Jose Airport Website: 7
8 Change Management Certification Course Locations Temecula Creek Inn San Diego, California area Temecula Creek Inn is in an ideal location between San Diego and Los Angeles. A perfect climate, spectacular natural beauty, award winning wineries and championship golf courses make visitors want to return to this area again and again. Temecula Creek Inn offers a relaxed and easygoing atmosphere and genuine hospitality. Airport: San Diego International Airport Website: Sycuan Resort San Diego, California area Hidden in the heart of an inland valley surrounded by the singing hills, Sycuan Resort is in a peaceful and unspoiled location of natural beauty. Diverse wildlife are abundant among the striking rock formations, brush covered hills and enormous trees. The rich history and heritage can be felt all around in 425 scenic acres. Airport: San Diego International Airport Website: Skamania Lodge Portland, Oregon area Skamania Lodge, a magnificent mountain resort nestled on 175 wooded acres, is located in the spectacular Columbia River Gorge National Scenic Area. The rustic yet elegant, grand mountain Lodge is located just 45 miles east of Portland, Oregon, on the Washington side of the Columbia River. Airport: Portland International Airport Website: 8
9 Change Management Certification Course Locations Peaceful Valley Ranch Denver, CO area (Colorado Rocky Mountains) Peaceful Valley offers a rustic Colorado experience, complete with hearty cowboy meals, hiking and beautiful mountain views. Nestled high in the Rocky Mountains, Peaceful Valley is a registered Dude Ranch with no cell phone access. Lodge rooms and cabins do not have TVs. Airport: Denver International Airport Website: Cheyenne Mountain Resort Denver, CO area (Colorado Springs) Nestled against the beautiful Rocky Mountains, Cheyenne Mountain Resort offers a peaceful escape. Enjoy the exquisite mountain backdrop and picturesque views that this resort provides at every turn. You will feel immediately welcome as you are greeted by the attentive and professional staff. Airport: Denver International Airport or Colorado Springs Airport Website: Woodlands Resort and Convention Center Houston, Texas area The Woodlands Resort is a place where natural beauty abounds. Conveniently located only 25 miles from Houston but hidden in the trees amid 28,000 acres of natural forest, you will be able to experience the finest that Texas has to offer with exceptional customer service and beautiful accommodations. Airport: Bush Intercontinental Airport Website: 9
10 Change Management Certification Course Locations Grand Geneva Resort & Spa Chicago, Illinois area Tucked within the historic town of Lake Geneva, the Grand Geneva Resort & Spa is a AAA Four-Diamond resort. This area is rich in history and natural beauty. Set amidst 1,300 acres of rolling countryside, this all season Resort boasts panoramic views and postcard perfect scenery. Airport: O Hare International or General Mitchell Website: Eaglewood Resort Chicago, Illinois area The Eaglewood Resort and Spa makes you feel as though you have escaped to a relaxed and inviting haven. A AAA Four Diamond award-winning resort and Green Seal Silver Level Certification recipient, we re certain you will enjoy the warm décor, pillow-top mattresses and panoramic views. Airport: O'Hare International Airport Website: Villas of Grand Cypress Orlando, Florida area The Villas of Grand Cypress, located in the heart of central Florida, is a sanctuary of tranquility and relaxation. The gorgeous tree lined streets lead you to 1,500 exquisitely maintained and manicured acres surround the Mediterranean styled villas and award winning executive meeting center. Airport: Orlando International Airport Website: 10
11 Change Management Certification Course Locations Venue Airport Lodging and facilities costs (est) Seascape Resort Sycuan Resort Temecula Creek Inn Skamania Lodge Peaceful Valley Ranch Cheyenne Mountain Resort Woodlands Resort Grand Geneva Resort & Spa Eaglewood Resort Villas of Grand Cypress Airlie Center San Francisco International Airport San Diego International Airport San Diego International Airport Las Angeles International Airport Portland International Airport Denver International Airport Colorado Springs Airport (20 minutes) Denver International Airport (90 minutes) Bush Intercontinental Airport General Mitchell Airport (60 minutes) O'Hare International Airport (90 minutes) O Hare International Airport Midway International Airport Orlando International Airport Dulles International Airport Reagan National International Airport $1495 for complete venue meeting package $1190 for complete venue meeting package $1410 for complete venue meeting package $1465 for complete venue meeting package $890 for complete venue meeting package $1299 for complete venue meeting package $1390 for complete venue meeting package $1499 for complete venue meeting package $1276 for complete venue meeting package $1460 for complete venue meeting package $1398 for complete venue meeting package Peaceful Valley Ranch Colorado Rocky Mountains Cheyenne Mountain Resort Denver, CO area Skamania Lodge Portland, OR area Grand Geneva Chicago, IL area Eaglewood Resort Chicago, IL area Airlie Center Washington DC area Seascape Resort Monterey Bay, CA area Sycuan Resort San Diego, CA area Temecula Creek Inn San Diego, CA area Woodlands Resort Houston, TX area Villas of Grand Cypress Orlando, FL area Course Dates: [email protected] or visit to view the full course calendar 11
12 Prosci Global Primary Affiliates Bringing change management to the global market Prosci's Global Affiliate Network enables local access to certified resources for Prosci's change management courses and materials. Contact your local Prosci Primary Affiliate for certification course dates and venues in your area Country / Region Primary Affiliate Website Australia Being Human Canada AdPro Denmark Proacteur Italy Interactive Learning Solutions Middle East (GCC Countries) Mawj-IT South Africa Picourseware United Kingdom CMC Partnership Contact Prosci for more information about the Primary Affiliate relationship 12 v25
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