UAG4100 Support Notes

Transcription

1 2013 UAG4100 Support Notes CSO ZyXEL 2013/07/29

2 Table of Contents Scenario 1 Activate a Paid Access Hotspot... 2 Print ticket to access the Internet... 3 Pay with PayPal payment service to access the Internet... 6 Scenario 2 Activate a Free Access Hotspot...12 User Agreement...14 Free Time...17 Scenario 3 - BWM Controls Trial and Billing Users...26 Scenario 4 - Layer 2 Isolation and White List...38 Scenario 5 Send the System Log to a Remote Syslog Server and USB Device...44 Remote Syslog Server...45 USB Device...48 Scenario 6 Manage Multiple APs using an AP Profile

3 Scenario 1 Activate a Paid Access Hotspot 1.1 Application scenario In a hotspot, there are various customers who need to access the Internet. The UAG4100 can effectively control the access to the Internet. If we would like our customers to use payment services to access the Internet, there are two ways to achieve this on the UAG4100. One method is by using a printer, and the other method is the PayPal payment service. As for the printer, customers can purchase tickets that are generated by the thermal printer, from the reception desk. For the customers that use the PayPal payment service can pay with their PayPal account to access the Internet using a web browser. 1.2 Configuration Guide Network Conditions SP350E: Default IP address (DHCP): /16 User Name: admin Password: 1234 Port Number:

4 Goals to Achieve 1) Easily control customer access to the Internet with payment services. 2) Customer can pay with PayPal or buy tickets from the reception to access the Internet. Print ticket to access the Internet UAG4100 Configuration: Step 1: Configure the Printer Manager GUI (1) Configuration > Printer Manager > check General > Edit port with printer:

5 (2) Add a printer with the printer s IP address via the GUI. Step 2: Configuration > Monitor > Printer Status > check the Status with sync success. 4

6 Step 3: Select Configuration > Printer Manager > check Printout Configuration > you can choose Use Customized Printout Configuration to upload a customized printout configuration. Then you can customize the ticket information by downloading the example and modifying the ticket. 5

7 Step 4: Configuration > Printer Manager > check Printout Configuration > you can choose Use Default or Customized Printout Configuration > Preview: click Printout Preview > a pop=up window will be displayed with the Default printout configuration or the Customized printout configuration ticket format for preview. Pay with PayPal payment service to access the Internet UAG4100 Configuration: Step 1: Configuration > Billing > Payment Service > Enable Payment Service > Enter the seller Account and Identity Token. 6

8 Step 2: Test the dynamic account to pay the bill by payment function (1) Open the Login page after enabling the payment function. Then, you will see the link on the login page. (2) Click the link on the screen > then the page will redirect you to the billing profile page. 7

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10 (3) As the test, you can Select 3 hour billing profile > click OK > then the device will redirect you to the PayPal authentication page. (4) After logging into the PayPal page, you can check your order. 9

11 (5) After clicking on the Agree and Continue button > then you can click on the Pay Now button to pay the bill. (6) After clicking on the Pay Now button > PayPal will display a pop-up window to the following web page > and then redirect the login information to you after 10 seconds. 10

12 (7) You can see the login username and password on the screen. (8) Then you can login to the device with the username and password during the allocated time period. 11

13 Scenario 2 Activate a Free Access Hotspot 2.1 Application Scenario Some hotels need to provide free Internet services to hundreds of guests on a daily basis, and managing the Internet access for so many people can be very complicated without the right equipment. With web authentication such as user agreement and web portal, hotel guests are redirected to the web-based authentication portal upon the first attempt to access the network. In some countries, the law requires the identification and tracking of users who use public Internet access. The UAG4100 can authenticate people by forcing them to receive an authentication code via SMS on their phone. In this way, the UAG4100 can authorize user Internet access via their mobile phone number and keep track of the device in case of illegal activities via the hotspot. Guests can get free access to the Internet in a matter of seconds simply by entering all required personal contact information and agreeing to the policy of user agreement. Without a guest account, to browse the Internet free of charge for a specified period of time, the user must entering his or her mobile phone number to receive the guest account information by SMS. User Agreement 12

14 Free Time 13

15 2.2 Configuration Guide Network Conditions WAN: LAN 1: / User s laptop: Goals to Achieve (1) Users must fill-in their personal information and accept the service usage agreement before they can access the Internet. After the form is submitted, the advertisement webpage will pop-up in a new window. (2) Allow any user to get account information by SMS and use the Internet free of charge for a limited time. User Agreement USG4100 Configuration Task. Configure User Agreement to let users access the Internet without a guest account by agreeing to the policy of user agreement. Add the advertisement webpage as the first page when an authenticated user attempts to access the Internet. Step 1: Configuration > Web Authentication > check User Agreement. (1) Enable Idle Detection. The default value of idle timeout is 3 minutes. (2) Select Internal User Agreement. (3) Add authentication policy for every source. 14

16 Step 2: Configuration > Advertisement (1) Enable Advertisement. (2) Add the URL of the website. 15

17 Verification 1. When the user opens the browser, he/she will be redirected to the user agreement page. Fill-in all the required information and click Agree. 2. Click OK and then the user can access the Internet. 16

18 3. The advertisement webpage will be displayed in a new window as the first page whenever the user connects to the Internet. Free Time USG4100 Configuration Task. Enable SMS service on the UAG and select SMS as the delivery method in Free Time. Step 1: Register for a ViaNett account at 17

19 Fill-in all the required information. After the form has been submitted, the account information will be sent to your address. 18

20 Purchase SMS credits Fill-in the prepaid plan and your mobile number. The activation code will be sent to your mobile phone number. 19

21 Enter the activation code to proceed to make payment. Fill-in the credit card information to complete the payment. 20

22 Payment is complete. Step 2: After the ViaNett account is ready, go to Configuration > SMS (1) Enable SMS. (2) Fill-in your local phone country code as the default country code. (3) Add authentication policy for every source. 21

23 Step 3: Configuration > Free Time (1) Enable Free Time and set up the free time period. By default, the Reset time will be at AM 00:00. You can also setup how many times a MAC address can access the Internet. (2) Select SMS to deliver the login information to the mobile phone. Step 4: Configuration > Web Authentication > check Web Portal. (1) Select Internal Web Portal. (2) Add authentication policy for every source. 22

24 Verification 1. Users will be redirected to the login page before being permitted to access the Internet. Click on the link to get a free account. 2. Select the Free Time on the screen and submit your mobile phone number. 23

25 3. The account and password will be sent to your mobile phone. 4. Check your account information. 24

26 5. Fill-in the account information received on your mobile phone and click Login. 6. You can start to access the Internet. 25

27 Scenario 3 - BWM Controls Trial and Billing Users 3.1 Application scenario In the hotel network hotspot applications, the UAG4100 can support different bandwidth controls by different SSIDs. We can use this design like NXC, SSID mapping to a VLAN. Then VLAN can be mapped to an IP address subnet. In this scenario, we add 2 SSIDs and enable the Free Time function on the device, and also add the Billing profiles on the device. After adding the policy to limit the user bandwidth via BWM function, we can login to the device via a trial-user or billing-user account to check the speed controlled by the UAG4100. SSID: Billing Speed: 2M SSID: Free Speed: 1M VIP room Guest room 3.2 Configuration Guide Network Conditions UAG4100: WAN1: LAN2: Goal to Achieve UAG4100 can support adding of rules on the device to control different user types by the BWM function for controlling the bandwidth based on a user account. Task 1: Add the AP profiles on the device. Step 1: Go to Configuration > Object > AP Profile > SSID > SSID list. (1) Modify the default SSID name as Free. 26

28 (2) Add the other SSID for Billing users. (3) Go to Configuration > Object > AP Profile > Radio to Broadcast these two SSIDs via the 2.4 GHz and 5 GHz radios. 27

29 Task 2: Enable the Free Time function on the device. Step 1: Go to Configuration > Free time page to enable the Free time function (you can configure the duration and how many times that user can access the Internet for free). 28

30 Task 3: Add the Billing profiles on the device. Step 1: Go to Configuration > Billing > Billing profile page to add the billing profile. Ex: 1 hour = 1, 2 hours = 2, 3 hours= 3 29

31 Step 2: Go to Configuration > Billing> General page to check the general setting of the billing function. (1) Ensure that the accounting method type and currency settings are correct (2) Add the SSID profile in the general setting. 30

32 Task 4: Configuring the Payment service page. Ensure that the Payment service has already been configured correctly. Task 5: Add the policy to limit the user bandwidth via the BWM function. Step 1: Go to Configuration > BWM > Add the policy to limit the Bandwidth by user type. (1) User: Trail-Users, Inbound=1000 Kbps, Out bound=1000 Kbps, Priority =7 31

33 (2) Billing-Users, Inbound=2000 Kbps, Out bound=2000 Kbps, Priority =1 (3) Enable BWM function. Task 6: Enable the web authentication policy on the device. Go to Configuration > Web Authentication > Web Authentication > Web Portal. Enable web authentication policy to force LAN2 user to authentication with the device. 32

34 Task 7: Login to the device via the trial user. Step 1: Click on the link to get a dynamic user account. Step 2: After clicking on the link on the login page, the device will redirect the billing profile to you. Then you can select the Free Time on the screen, and click on the OK button. 33

35 Step 3: Then device will display a pop-up window with the user name and password. Or you can click on the Login Now button to login to device directly. Step 4: Visit the website to test the speed. The test result is around 1 Mbps, which is the same as our setup. 34

36 Task 7: Login to device via the billing-user, and test the speed. Step 1: Click on the link to get a dynamic account to access the Internet. Step 2: Select the 1-hour profile to test this. 35

37 Step 3: Then device will display the PayPal page in pop-up window. Please enter the correct user name and password in the fields, and then click on the Log in button on the browser. PayPal will show you the balance. Then you can click on the Pay Now button. 36

38 Step 4: After you click on the Pay Now button, PayPal will redirected the user name and password to you. You can then click on the Login now button to directly access the Internet. Step 5: Visit the website to test the Speed. The test result is around 2 Mbps, which is the same as our setup. 37

39 Scenario 4 - Layer 2 Isolation and White List 4.1 Application scenario In the hotel network hotspot applications, if you want to easily control and manage that clients ability to connect with each other, you can enable the Layer2 Isolation function to block specific interfaces from communicating with each other. In this scenario, we have set two client laptops, and an online printer for client use, after enabling the Layer2 Isolation function. We can prevent the clients from accessing each other s laptops. And by using a White list, we can also manage the clients as well as access the online printer. 4.2 Configuration Guide Network Conditions UAG4100: LAN 1: / Printer IP: Client 1 s laptop: Client 2 s laptop:

40 Goals to Achieve 1) Enabling the Layer2 Isolation function, it becomes easy to control, manage, and block specific interfaces from connecting with each other. 2) Using a White list can restrict or allow clients from accessing specific servers. USG4100 Configuration Task 1. Enable the Layer2 Isolation function to prevent internal users from connecting with each other. Step 1: Connect the Printer on the UAG4100 Lan1, and ensure that the client s laptop is also in the same Lan1 subnet. Printer IP address: Laptop IP address of client 2: 39

41 Step 2: Since the Layer2 Isolation function only takes effect if the firewall is enabled, therefore, you have to enable firewall first. Configuration > Network > Firewall > Enable Firewall Step 3: Configuration > Network > Layer 2 Isolation (1) Enable Layer 2 Isolation. (2) Move the lan1 interface to the member list to prevent all lan1 internal users from connecting to each other. 40

42 Verification Client2 s laptop cannot connect to the online printer ( ), and Client1 s laptop ( ). 41

43 Task 2. Use the White List function to manage the client s side, as well as the ability to access the online printer. Step 1: Using IP/MAC Binding to make sure the Printer IP is correct host. Configuration > Network > IP/MAC Binding > lan1 (1) Enable IP/MAC Binding. (2) Insert the Printer IP binding with the correct MAC address. Stepv2: Configuration > Network > Layer2 Isolation > White List (1) Enable White List. (2) Add the White List rule with Host IP address: to allow the client s laptop to connect to the Printer. 42

44 Verification Client2 s laptop can connect to the online Printer ( ) that is in the White List, but still cannot connect to the client1 s laptop ( ). 43

45 Scenario 5 Send the System Log to a Remote Syslog Server and USB Device 5.1 Application Scenario For management purposes, administrators can easily monitor events occurring on the UAG4100 by reading the syslog. The syslog is very useful for administrators; especially, when the administrator receives complaints from the users regarding a slow or unstable Internet connection. The administrator can use these reports as a troubleshooting reference. In this scenario, we demonstrate how the UAG4100 exports system logs to a Kiwi syslog server and a USB device connected to the UAG

46 5.2 Configuration Guide Network Conditions WAN: Kiwi Syslog Server: Goals to Achieve The administrator will be able to see system logs on the Kiwi syslog server as well as a USB storage device. Remote Syslog Server USG4100 Configuration Task. Install Kiwi syslog server on the PC and send log information to Kiwi syslog server. Step 1: Install Kiwi syslog server on the PC and connect the PC to LAN of the UAG4100. This is the website for the Kiwi syslog server: 45

47 Step 2: Configuration > Log & Report > Log Settings and click on Remote Server 1 to edit the log in the Kiwi syslog server. Step 3: Type the server name or the IP address of the Kiwi syslog server and check Active to send log information to the server. Select what information you want to log from each log category. You can simply enable normal logs to send all normal logs to the Kiwi syslog server. 46

48 Verification 1. Open the Kiwi syslog server console and click Manage > Start the Syslog service to start syslog service. 2. Go to File > Setup and click Log to file to edit the path and file name of the log file. In this example, we select ISO Date (YYYY-MM-DD) as the log file name. Select the log file format in the list. 47

49 3. Go to the path where you can save the log file and view the log. USB Device USG4100 Configuration Task. Store the system log on a USB device. Step 1: Plug-in an external USB storage device and activate the USB storage service to store the system log. USB storage devices with FAT16, FAT32, EXT2, or EXT3 file systems are supported for connection to the USB port of the UAG4100. Also, you have to set a disk full warning limit once the storage space is less than this criterion. Step 2: Check if the status of USB storage is ready at Monitor > USB Storage > Storage Information. 48

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51 Step 3: Configuration > Log & Report > Log Settings and click on USB storage to edit the log on the USB storage setting. Step 4: Check Duplicate logs to USB storage and select what information you want to log from each log category. You can simply enable normal logs to save all normal logs to the USB device. 50

52 Verification Go to Maintenance > Diagnostics > System Log and click Download to view the log. 51

53 Scenario 6 Manage Multiple APs using an AP Profile 6.1 Application Scenario Since there are many places with large scopes that need to allow users to connect to an SSID to access the Internet, as well as distant locations other that need to use an AP profile to manage and control multiple APs with multiple SSIDs. In this scenario, we use the UAG4100 to control and manage the AP of NWA5123-NI that connects to the UAG4100 LAN2. Since we use different subnets with two SSIDs, we have set up two SSIDs in different VLANs. By using the AP profile function, we can control and manage the AP for provide multiple SSIDs to access the Internet. 6.2 Configuration Guide Network Conditions UAG4100: WAN: LAN2: / NWA5123-NI IP: Vlan10 IP: /24 Vlan20 IP: /24 52

54 Goal to Achieve Use the AP profile function to manage and control multiple APs with multiple SSIDs in many places with large areas. USG4100 Configuration Task 1. Configure the VLAN interface to allow two SSIDs that can belong to different VLANs. Step 1: Configuration > Network > Interface > VLAN (1) Add an internal VLAN based on the LAN 2 port, and set the VLAN ID: 10. (2) Set the VLAN interface IP address as /24. 53

55 (3) Set the DHCP server with the IP Pool Start address from Step 2: Configuration > Network > Interface > VLAN (1) Add an internal VLAN based on the LAN 2 port, and set VLAN ID: 20. (2) Set the VLAN interface IP address as /24. 54

56 (3) Set the DHCP server with the IP Pool Start address from Task 2. Control the AP by AP Profile to provide an SSID for access. Step 1: Configuration > Object > AP Profile > SSID > Add 55

57 (1) Add the SSID of VIP for VIP use. (2) Select the VLAN ID: 10 to connect with VLAN10. (3) Choose VLAN Support as On. Step 2: Configuration > Object > AP Profile > SSID > Add another SSID. (1) Add the SSID of Client for client use. (2) Select the VLAN ID: 20 to connect with VLAN20. (3) Choose VLAN Support as On 56

58 Step 3: Configuration > Object > AP Profile > Ratio > you can select default 2.4G or default2 5G by device ratio. (1) Set SSID Profile with for_vip which was configured as the AP profile. (2) Set SSID Profile with for_client which was configured as AP profile. 57

59 Verification 1. Connect the NWA5123-NI AP directly under the UAG4100 Lan2 and check Configuration > Wireless > AP Management. (1) Ensure that the UAG4100 can manage and control the NWA5123-NI. (2) Ensure that the the NWA5123-NI AP has got the IP address under LAN You can also verify Monitor > Wireless > AP Information. (1) Ensure that the UAG4100 can manage and control the NWA5123-NI. (2) Ensure that the NWA5123-NI AP has got the IP address under LAN Connect the laptop with SSID VIP, and you can get the IP address of under VLAN10 from the AP. 58

60 4. Connect the laptop with the SSID Client, and you can get the IP address of under VLAN 20 from the AP. 59