Implementing Kanban at Scale at Sandvik IT

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1 Implementing Kanban at Scale at Sandvik IT Lotta Olsson Manager, Operational Excellence Support Sandvik IT Christophe Achouiantz Lean/Agile

2 The Story Why? How? Impact! Next Why the Kanban Method at Sandvik IT? How did we implement Kanban within 60+ teams? The results so far Our new challenges

3

4 What do we do? We manufacture advanced special alloys and ceramic materials, industrial tools and mining equipment. We work in close cooperation with our customers and we invest heavily in research and development. What are we? We are a world-leading high-technology engineering group. World leading products, high-technology and innovative solutions Who are we? Our corporate culture is characterized by our thrive to bring the best and most innovative solutions to our customers. 4

5 Why Kanban at Sandvik IT Same top challenges Findings from > 25 Dev teams Root cause No Flow control

6 The Kanban Method Fits our Context and Goals See and manage the flow of work Strong focus on improve Evolution over Revolution

7 How to make Kanban implement itself?

8 Engineering the Kanban Implementation Pull-based No Push! Awareness Get early adopters 1 Day Teams are too busy Minimal Coaching Have few coaches

9 The Kanban Kick-start Concept Prepare Kick Stabilize Improve Gather info & Set expectations Create Kanban system based on purpose (1 day) Update Kanban system to fit the team (week-months) Challenge the team to work toward target condition (forever) Flow Manager

10 Tavlor! 10 Sharepoint Team Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to change the text. Apply to all. Photo: Christophe Achouiantz

11 Tavlor! 11 BI Team Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to change the text. Apply to all. Photo: Christophe Achouiantz

12 Support Team Photo: Christophe Achouiantz

13 13 Industrial IT Team Change footer at: View > Slide Master. Select the first slide master and go to Insert > Header & Footer to change the text. Apply to all. Photo: Christophe Achouiantz

14 HR Team Photo: Christophe Achouiantz

15 Mainframe Team Photo: Marie S. Nilsson

16 The Kanban Kick-start Field Guide Get it at:

17 Managing Many Teams Photo: Christophe Achouiantz

18 Kanban Assessment More info at:

19 Result so far <2 m 3-5 m 6 m Better prio of work X X X Less task switching X X X Better team collaboration X X X Less stress X X X Better collaboration with customers X X Customer more involved X More focus on quality X Shorter lead times X Source: The effects of Kanban in software development teams - A study of the implementation at Sandvik R.Ericsson & A.Granlöf 2011

20 Impact of Better Collaboration Better Collaboration Better Cohesion Deliver the Right Thing Photo: Christophe Achouiantz

21 Other Notable Impacts Kanban Better Team Building Better Team Survivability

22 Other Notable Impacts Install a habit of transparency and improvements in the org.

23 What happens now? Build on the foundation we have Improve Next step scale up

24 Thanks! Kanban Kick-start Field Guide & Kanban Assessment Get more info about the Sandvik Journey on InfoQ:

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