CONGRESS 2015 Dublin / September

Transcription

1 ESOMAR is the essential organisation for encouraging, advancing and elevating market research worldwide. CONGRESS 2015 Dublin / September Revelations Programme

2 Visit the ESOMAR Desk for any information you may need about Congress 2015 Revelations WiFi We are happy to announce that there will be WiFi throughout the entire event at the Convention Centre Dublin. Network name: ESOMAR Congress Password: revelations To ensure fast browsing for all our delegates, please refrain from connecting more than one device at a time! Thank you. Workshop registration hours: Sunday, 27 September Congress registration hours: Sunday, 27 September Monday, 28 September Tuesday, 29 September Exhibition opening hours: Sunday, 27 September Monday, 28 September Tuesday, 29 September Wednesday, 30 September Come by the ESOMAR Revelations Zone to meet the speakers, for Poken resources and the exclusive interviews for ESOMAR TV. For more information and any questions, please visit the ESOMAR Desk or visit: esomar.org/congress Getting to the ESOMAR Congress venue, the CCD WiFi We are happy to announce that there will be WiFi throughout the entire event at the Convention Centre Dublin. Network name: ESOMAR Congress Password: revelations To ensure fast browsing for all our delegates, please refrain from connecting more than one device at a time! Thank you. BY RAIL The Convention Centre Dublin is less than ten minutes from Dublin s two mainline railway stations, Connolly and Heuston. The DART rail line runs through Dublin city centre and services stations ten minutes walk from The CCD. The LUAS red line runs directly behind The CCD and links downtown Dublin, Connolly and Heuston railway stations. BY BUS Dublin Bus offers the Airlink 747 to Dublin Airport, which stops outside The CCD. They also provide a high frequency city bus service. BY CAR The CCD is only minutes from the Port Tunnel with connections to the upgraded M50 motorway. There is a public car park located below The CCD with 320 spaces and 8 disabled spaces, managed by Euro Car Parks. The opening times are 7am to midnight, 7 days a week. Discounted parking rates are available when pre- booked through Euro Car Parks. Both cash and credit card payments are accepted. Phone: +353 (0) ccd@eurocarparks.ie Web: LEAP CARD A Leap Card is a reusable plastic smart card that can be used instead of paper tickets to pay-as-you-go on Dublin Bus, LUAS, DART and Commuter Rail transport. Leap Cards are cheaper than paying for single fares with cash and they are quicker. Main Dublin Taxi Service For airport transfers, also recommended: NRC Aer Taxi Phone: +353 (0) Phone: +353 (0)

3 Prussia St Arbour Hill Dalymount Park North King Street lfe Tone Quay E lis Quay Arran Quay Dublin ctoria Quay Ushers Isl Ushers Quay hardstown Manor St M50 N3 Castleknock N4 Ballyfermot N7 Tallaght Chapelizod M50 N81 North Circular Rd Queen St Inchicore Cabra Rd N2 Cabra Finglas Templeogue Church St Constitution Hill Phibsborough Rd Inns Qy N2 Kings Inn North Circular Rd Bolton St Merchants Quay N1 Prospect Rd Marino City Centre Dorset St Parnell St Ormond Qy Lr & Upp M1 M50 Donnybrook Terenure Whitworth Rd Dorset St Nth Frederick St Wellington Qy Lord Edward St Artane Leopardstown Sth Gt Georges St Aungier St Kevin St Cuffe St N11 Clontarf Richmond St Camden St Foxroc West O Connell St College St Nassau St Trinity College Pearse St Merrion Square North Merrion Row Lr Baggot St St Stephens Green N1 Lr Drumcondra Rd Parnell St Bachelors Walk North Circular Rd Upp Gardiner St Lr Gardiner St Aston Qy Burgh Qy Dame St Harcourt St Grafton St Rathmines RdCanal Rd South Eden Qy Adelaide Rd Ranelagh Rd East Kildare St Lr Leeson St Grand Parade Summerhill Clonliffe Rd Croke Park Amiens St George Quay Jurys Inn Hotel Ballybough Rd Portland Row Seville Place Custom House Quay South Upp Merrion St Westland Row North Fitzwilliam Street Leeson St Upp Sussex Rd Mespil Rd Maldron Hotel Upper Baggot St Spencer Hotel Pearse St Poplar Row North Strand Rd Guild St CardiffLn Grand Canal St Lr Mount St Morehampton Rd Haddington Rd M50 East Wall Rd Sherriff Street North Wall Quay Samuel Beckett Bridge Marker Hotel Pembroke Rd Dublin Port Tunnel Rd Ringsend Rd Herbert Park Fairview Gibson Hotel Malahide Rd Howth Rd Alfie Byrne Rd Bath Av Lansdowne Rugby ShClub elbourne Rd River Dodder East Wall Rd Eastlink Toll Bridge Irishtown Rd Tritonville Rd Serpentine Av Dart Bath St Beach Rd Sean Moore Rd Tolka Quay Rd Alexandra Rd Strand Rd Clontarf Rd

4 ESOMAR MEMBERSHIP CONTENTS SPECIAL WELCOME... 4 GAIN ACCESS TO THE PEOPLE, INFORMATION AND TOOLS NEEDED TO GROW YOUR BUSINESS, DEVELOP AS A PROFESSIONAL AND SUPPORT THE INDUSTRY IN SAFEGUARDING THE FUTURE OF MARKET RESEARCH. EXPAND YOUR NETWORK! 4,800 INDIVIDUAL MEMBERS 350 CORPORATE MEMBERS MYESOMAR ONLINE NETWORKING 130 COUNTRIES 52 GLOBAL, REGIONAL AND LOCAL EVENTS A YEAR = PLATFORMS TO EXPAND YOUR NETWORK ENSURE YOUR BUSINESS GROWTH! FREE COPY: - THE GLOBAL MR REPORT - GLOBAL PRICES STUDY GLOBAL MARKET RESEARCH REPORT GLOBAL PRICES STUDY 6 ANNUAL GLOBAL AND REGIONAL EVENTS WITH EXHIBITIONS = BENCHMARK YOUR COMPANY AND SHOWCASE YOUR PRODUCTS Programme committee... 5 Highlights... 6 Networking at Congress Activities and Business Opportunities...12 FUTURE TALENT MEETS THE INDUSTRY...14 Don t miss the Award Nominees!...16 keynote highlights...18 GAIN THE LEADING EDGE IN BUSINESS INTELLIGENCE! JOIN YOUR COMMUNITY! FULL PROGRAMME...22 SPONSORS AND PARTNERS PAPERS PRESENTATIONS WEBINARS WORKSHOPS RESEARCH WORLD MAGAZINE AND BLOG 20,000 PROFESSIONALS - ESOMAR MEMBER MARK - ESOMAR ADVOCACY - CODE AND GUIDELINES - ONLINE COMMUNITY = GAIN CLIENT TRUST AND FEEL SAFE IN THE KNOWLEDGE THAT ESOMAR IS WORKING TO SAFEGUARD YOUR INDUSTRY EXHIBITORS...50 EXHIBITORS LIST Designed by Keen as Mustard ESOMAR CONGRESS

5 CONGRESS 2015 REVELATIONS PROGRAMME COMMITTEE WELCOME TO DUBLIN I hear you say Why? But I dream things that never were; and I say Why not? George Bernard Shaw On behalf the ESOMAR Council and team, I am delighted to welcome you to Dublin, Ireland, for the 68 th ESOMAR Congress. We are excited to be in Ireland, a country that has brought revelation, innovation and celebration to art, music, film and business for generations. From WB Yeats to Ryanair, from Ned Kelly to the Kennedys, Ireland has consistently produced leading-edge thinkers in all aspects of life. There can be no better host for our Revelations Congress! Revelations, or the revealing of something not before realised - is this not the most essential block of our profession as researchers? The discovery and unveiling of truths that lead to positive business and societal change? Some people say we are now living in the new age of discovery, at the stepping-stone of a century with more innovation and transformation than we have ever witnessed before. As an industry that drives insights, we have the capability to be the driving force of transformation and understanding not only of consumers, but also of citizens and populations. This Congress brings an additional opportunity. As James Joyce has said, A man s errors are his portals of discovery. By sharing our own revelations and experiences, we can amplify and elevate the value of research to meet the needs of tomorrow. And so, I look forward to connecting with you all and sharing revelations in the hope that we can together avail in the thrilling opportunities awaiting for us! ESOMAR would like to thank our Congress 2015 Programme Committee for their dedication, leadership and advice in selecting and guiding content for this year s Congress theme Revelations. Simon Chadwick (Committee Chair) Managing Partner, Cambiar Consulting, Christian Kurz Senior Vice President, Research & Insights, Viacom International Media Networks, Niels Schillewaert Managing Partner, Director ForwaR&D, InSites Consulting, and ESOMAR Council member Peter Nash Head of Strategy and Insights, Tourism Ireland, Ireland Andrea Rademeyer Founder, Ask Afrika, South Africa Florence Guesnet Global Consumer & Market Intelligence Director, HEINEKEN International, The Netherlands Patricio Pagani Executive Director, Infotools, New Zealand Laurent Flores ESOMAR President Join the official ESOMAR Group on LinkedIn Find ESOMAR on Facebook Share your experience and follow us on Twitter #esomar 4 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

6 Highlights ESOMAR Congress 2015 REVELATIONS! This is a Congress celebrating our revelatory triumphs and prowess. It celebrates the impact that we have in business, on and with clients, socially and culturally. It is a Congress that reveals how some of these triumphs have come about and shares new ways of thinking, novel approaches and how we can learn from adjacent professions. It examines the way in which we live our lives today, especially in the mad new world of media and it demonstrates just how revelatory research can be in untangling the seeming chaos of modern digital life. In addition, it educates us in critical power skills such as data visualisation and storytelling. This is an exciting Congress. It s a Congress packed with content and learning. It s a Congress that celebrates achievement at every turn, with awards and recognition throughout the event. It s a probing Congress, with the unveiling of the exciting Insights 2020 study. And it s an entertaining Congress where else would you find keynote speakers that include a controversial economist, a master of interaction, a 15 year old CEO, the world s greatest living explorer, Ireland s most famous Drag Queen and a dance psychologist? (And, no, I don t know what that last one is either!). So, please join me in celebrating this great industry of ours. Take pride in its ability to reinvent itself, reimagine itself and continue to do what it does best: Revelation. I hope you truly enjoy this Congress. Please tell us what you did and did not like. And please join me in thanking, from the bottom of my heart, the Programme Committee and the wonderful professionals at ESOMAR who worked so tirelessly to bring this event to fruition. Network Stay connected Stay updated Rate speakers ALL ON YOUR MOBILE The Congress 2015 mobile app allows you to network with everyone at the Congress! Just click on the NETWORK button and connect with fellow MR enthusiasts. Loved a presentation? Give us your vote! Just click on the SURVEY button and rate. Your vote matters. Simon Chadwick Congress 2015 Programme Committee Chair Alternatively, you can vote via web browser at Getting lost within the venue or programme? No worries. The app provides you with all the necessary info just go to the EVENT tab! Available for iphone and Android get on the free wi-fi and download the app from your app store. 6 ESOMAR CONGRESS 2015 If you already have it, just select REFRESH to download the newest version. You can 7also access ESOMAR CONGRESS the networking 2014 tool via desktop on

7 NETWORKING AT CONGRESS ,000+ Senior Executives 70+ Countries ESOMAR Congress 2015 provides a unique opportunity to connect and engage with more than 1000 senior executives from over 70 countries before, during and after the event, both online and face-to-face. FACE-TO-FACE WELCOME RECEPTION Join the celebration at the Congress Welcome reception on Sunday hrs. You are invited to Exhibition Stand 3 for a glass of Prosecco! Sponsored by TUESDAY AWARDS DINNER ESOMAR invites you to the Congress Awards Dinner & Ceremony celebrating market research in an exclusive grand evening on Tuesday 29 September, hrs. The ESOMAR Awards Dinner & Ceremony is the perfect time to connect with your peers. It promises to be an evening of arts and inspiration, culinary delights and celebration. The ESOMAR Awards Dinner and Ceremony begins at hrs, with a sit down dinner to follow. The evening is held at the Royal Dublin Society, founded in 1731 and situated in the heart of the city. MONDAY NETWORKING Finish a day filled with insights and revelations with Monday evening s networking. Join us at the ESOMAR Revelations Zone, located in the exhibition, at hrs for the official 2015 Global Market Research Report launch. Dress code Cocktail attire appreciated, Black Tie optional. Transport to dinner venue A shuttle bus is running from the Congress venue, from hrs onwards. More details and return times will be available at the Congress registration desk. Transport to the venue is sponsored by Motivaction. Address Royal Dublin Society, Merrion Road, Ballsbridge, Dublin 4 Pre-dinner drinks sponsored by Monday Breakfast meeting sponsored by 27 WELCOME RECEPTION 28 NETWORKING 29 AWARDS DINNER 30 FAREWELL DRINKS Tuesday Breakfast meeting sponsored by The Power of Context What technology-led innovation is doing to the future of data collection FAREWELL DRINKS And while Congress might be over, you can still enjoy some networking over the closing drinks, Wednesday 30 September hrs. ONLINE MOBILE NETWORKING During the event you can network via the ESOMARLive Mobile app. Just click on the NETWORK button and connect with other delegates. The ESOMARLive app is available for both iphone and Android. WiFi available throughout the venue Network name: ESOMAR Congress Password: revelations AFTER THE EVENT Don t forget that even after Congress is over, you can connect with delegates via the networking tool in MyESOMAR (both for members and non-members) 8 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

8 # 1 in every category 2 ND year in a row Join us at the ESOMAR Awards Dinner and Ceremony Join us as we reveal and celebrate this year s winners of the industry s most prestigious awards We were voted best online sample provider in the Annual Survey of Market Research Professionals. See what makes us #1. Tuesday 29 September 20:00 At the Royal Dublin Society info@researchnow.com

9 Activities and Business Opportunities 70+ Business networking Take a break from the presentations and join your fellow delegates for a chat over coffee, during morning and afternoon networking breaks and at lunchtime in the exhibition area! Exhibition The Congress exhibition provides the ideal venue for you to meet with the experts and find out what tools are available to help you be more efficient and successful in this competitive industry. Network with 70+ exhibitors, suppliers and tech companies who have a solution to meet your needs ESOMAR TV and Livestream ESOMAR is excited to present to you our new online interactive TV and Livestream straight from the Congress set. Come by the Revelations Zone to watch the interviews Live. Tell your colleagues and friends back home to tune in for exclusive content beyond the ESOMAR Congress presentations for scoops, insights and more revelations. Step into the discussion, opposite the ESOMAR Revelations Zone, and join the debate by engaging with our guests or asking questions via Twitter, #ESOMARTV or our online Q&A. Members Are you an ESOMAR member? Join the AGM on Monday at hrs and have your say about the future of your association. Poken Use your Poken throughout Congress! Collect digital business cards from your fellow delegates by touching your Pokens together. Use your Poken at the exhibition too and collect digital media from exhibitors touchpoints in the same way. First-timers First time at Congress? New member? Join the first-timers tour on Sunday at hrs for a drink and learn more about the event and how to optimise your experience. Congress survival kit Not a member of ESOMAR? Find an ESOMAR member and ask them to share their gift voucher for the ESOMAR Congress survival kit! Have a voucher already? Then pick up your kit from the registration desk! ESOMAR Revelations Zone Join us at the ESOMAR revelations zone stand for even more content from this year s programme. Meet the speakers, purchase this year s Global Market Research report, watch exclusive extra MR content at the ESOMAR TV and use your Poken to access the latest ESOMAR knowledge packages. Twitter crowns Take a selfie with the paper crowns received in your Congress survival kits and share it on Twitter via #esomar! Puzzle You have received a puzzle piece with your badge. Find the matching piece in the exhibition, then go to registration to collect the voucher for your gift. 12 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

10 Global DIY Mobile Online Phone Sample CATI FUTURE TALENT MEETS THE INDUSTRY Meet our talented students and networking facilitators! Ana-Isabel Noelke University of Edinburgh, Scotland Bryanna O Kelly Trinity College, Ireland Jenny Molyneaux Trinity College, Ireland Jill Watkins Trinity College, Ireland Luke O Riordan Dublin City University, Ireland Orla Reynolds Dublin Institute of Technology, Ireland Virtual Lab l Padraig O Shea Trinity College, Ireland Reza Azimi University of Southern Denmark, Denmark 14 ESOMAR CONGRESS 2015

11 Don t miss the Award Nominees! Monday 28 September The Shape of Conversations Social data and the future of market research Kyle Findlay, The TNS Global Brand Equity Centre, South Africa The Chance of a Lifetime What happens when consumer insight gets a chance to lead from the front? Namita Mediratta, Unilever, UK A Butterfly s Wings: From Chaos to Opportunity Harnessing cross-category connections in the consumer technology landscape Kelsey Vaughn, Ipsos, Mike Egner, Ipsos, Reed Cundiff, Microsoft, Contextual Actions Speak Louder than Words The impact of context on liking of beer using behavioural and implicit measures Jasper Scheir, Haystack International, Ludovic Depoortere, Haystack International, Sjoerd Koornstra, HEINEKEN International, The Netherlands The Theory of the Crime What market researchers can learn about insight from a real life murder case David Bakken, Foreseeable Futures Watching the Devices Do we watch video differently on smaller screens? Rob Ellis, COG Research, Martin Greenbank, Channel 4, UK Lucy Antoniou, Channel 4, Mirror, Mirror on the Wall What we can learn by shining the spotlight on the respondents role in the research experience Hetta Bramley, kubi kalloo, Kristin Hickey, kubi kalloo, Vangelis Skouras, kubi kalloo, TV Re[defined] How global viewers are redefining their relationship with television Ben Himowitz, Flamingo, Brazil Ian Wright, Tapestry, UK Jo McIlvenna, Jo McIlvenna, UK Anna Noel Taylor, Viacom International Media Networks, Christian Kurz, Viacom International Media Tuesday 29 September Reel Happiness Understanding the emotions of cinema goers Kelly McKnight, Join the Dots, UK Graeme Lawrence, Join the Dots, UK Anna Cremin, Pearl & Dean, UK Sylvia van der Waal, Pearl & Dean, UK Hooked on Shopping Understanding what fuels the new daily online shopping habit Steve Payne, AOL, UK Andrew Consky,AOL, Canada Vicki Draper, Turning Shopper Insights into Company-wide Memes Danone disrupts shopper research by engaging with a tribe of shoppers Tom De Ruyck, InSites Consulting,Belgium Niels Schillewaert, InSites Anouk Willems, InSites Consulting, Belgium Thomas Troch, InSites Consulting, Olesya Govorun, The Dannon Company, Holly Rozelle, The Dannon Company, Less is More: Being Deprived Often Brings out the Best The added value of deprivation techniques in research Dave McCaughan, BIBLIOSEXUAL, Vanessa Oshima, The Coca-Cola Company, Wednesday 30 September Belief, Intent, ACTION! Bridging the intent-action gap: how behavioural economics and consumer journey mapping explains decision making to identify levers to impel consumer action Anurag Vaish, Final Sema Sgaier, Surgo Foundation, Steve Kretschmer, Ipsos, Turkey Ram Prasad, Final Timothy Sweeney, Upstream Thinking, Jeff Mulhausen, Upstream Thinking, Katie Plocheck, Ipsos, Maaya Sundaram, Bill & Melinda Gates Foundation, Maria Eletskaya, Ipsos, UK 16 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

12 keynote highlights We are delighted to present an outstanding array of keynote speakers at this year s ESOMAR Congress. Each speaker will approach the theme of revelations from their personal perspective and will lead us through the core sessions with thought-provoking beliefs and ideas. SN HAYESCULLETON The Positive Economist, Ireland JORDAN CASEY Founder, CEO, Programmer, Producer, Casey Games, Ireland Susan HayesCulleton, CFA, has a BSc in Financial Maths & Economics from NUI Galway and is Managing Director of HayesCulleton. She has co-authored Positive Economics, a Leaving Certificate Economics textbook. Susan has published The Savvy Woman s Guide to Financial Freedom and The Savvy Guide to Making More Money. With more than 15 years of experience in the field of creativity and innovation, Cyriel Kortleven is passionate about inspiring businesses and people to experience the power of creative thinking and doing. As the author of four books in the domain of creativity, be warned - his enthusiasm is contagious, his playfulness apparent, his creativity endless. CYRIEL KORTLEVEN Creativity expert and author, CyrielKortleven.com, Belgium Jordan Casey is a 15-year-old entrepreneur and programmer from Waterford, Ireland. He began programming websites and blogs at the tender age of nine, before founding his own awardwinning mobile games company Casey Games Ltd. three years later at the age of 12. PETER LOVATT Dance Psychologist and Principal Lecturer, University of Hertfordshire, UK Panti is Ireland s foremost gender discombobulist. In early 2014, Panti landed herself in the middle of a media crisis and hype that rocked Ireland and was christened Pantigate. Soon after, she became a YouTube sensation when a speech she made at the Abbey Theatre about homophobia went viral, was broadcast around the world, debated in parliament and remixed by the Pet Shop Boys - sparking a powerful conversation about equality. SIR RANULPH FIENNES World s Greatest Living Explorer, UK Dr. Peter Lovatt is a Reader in Psychology and a Principal Lecturer at the University of Hertfordshire, where he heads the Dance Psychology Lab. Before starting on an academic career, Peter was a professional dancer. Peter is a regular contributor on dance and psychology in the media. He has appeared as an expert commentator on Strictly Come Dancing: It Takes Two (BBC2), Ask Rhod Gilbert (BBC2), Frank Skinner s Opinionated (BBC1), and the Graham Norton Show (BBC1), among others. PANTI BLISS Ireland s foremost gender discombobulist In 1984, the Guinness Book of Records described Sir Ranulph Fiennes as the World s Greatest Living Explorer. He was awarded the Sultan of Oman s Bravery Medal in 1970, the Explorers Club of New York Medal in 1983, the Royal Scottish Geographical Society s Livingstone Gold Medal in 1983, the Royal Geographical Society s Founder s Medal in 1984, and both he and his late wife received the Polar Medal in In 1993, he was awarded an OBE for human endeavour and charitable services. 18 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

13 PICKY PARTICIPANTS? Treat your respondents to cash-based incentives and they re sure to be back for seconds. VISIT US AT BOOTH #49 AND LEARN HOW SWEET INCENTIVES CAN IMPROVE PANELIST RETENTION ESOMAR CONGRESS

14 FULL PROGRAMME SUNDAY 27 SEPTEMBER MONDAY 28 SEPTEMBER WORKSHOP REGISTRATION MORNING DISCUSSION Let s Talk Privacy For all workshop attendees WORKSHOPS held in parallel Strategic Pricing Dirk Huisman, SKIM, The Netherlands Ji-Hoon Dierckx, Procter & Gamble, Europe, IMEA, Asia, Belgium Communicating Insights Daniel Wain, Daniel Wain Consulting, UK Lucy Davison, Keen as Mustard Marketing, UK Merging Data Streams Edwin Kooge, Metrixlab Big Data Analytics, The Netherlands Natasha Walk, Metrixlab Big Data Analytics, The Netherlands Researching the New Shopper Experience Michael Schiessl, eye square, Germany CONGRESS REGISTRATION SPONSORED WORKSHOPS free of charge for all attendees SURVEY DESIGN FOR MOBILE DEVICES Brought to you by Jackie Lorch, SSI, Pete Cape, SSI, UK EXPLORING BRANDED COMMUNITIES Brought to you by Jason Winstanley, Moy Park, UK Julie Paul, Toluna, Michela Coin, Gruppo24ORE, Italy Simon van Duivenvoorde, Wakoopa, The Netherlands FIRST TIMERS TOUR Whether you re new to ESOMAR, new to Congress or it s your first time in Dublin, join our First Timers Tour! EXHIBITION WELCOME RECEPTION Sponsored by C&C Market Research CONGRESS REGISTRATION & EXHIBITION Breakfast Meeting Sponsored by Qualtrics ROOM 1 & OPENING AND WELCOME THE MAGIC OF REVELATIONS WELCOME Finn Raben, ESOMAR Director Richard Colwell, ESOMAR Representative for Joan Burton, Tánaiste (Deputy Prime Minister), Ireland President s Address Laurent Flores, ESOMAR Introduction to the Programme and Keynote Simon Chadwick, Programme Committee KEYNOTE The Economics of Revelation Susan HayesCulleton, The Positive Economist, SSI QUEST The SSI QUEST Awards encourage industry creativity and innovation in surveys that lead to high respondent satisfaction. Chris Fanning, President & CEO of SSI, will present the 6 th edition of the QUEST Awards The MR Revelations FAST TRACKS [ROUND 1] Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition FUTURE REVELATIONS Introduction by session chair Finn Raben, ESOMAR Director Fireside Chat Research Reinvention at Unilever Stan Sthanunathan, Senior Vice President - Consumer & Market Insight, Unilever, BV Pradeep, Vice President - Consumer & Market Insight Global Markets, Unilever, UK and ESOMAR Council Insights2020 Driving Customer Centric Growth Global leadership study unveils practical roadmap to true customer centric business growth Christina Jenkins, LinkedIn, Frank van den Driest, Millward Brown Vermeer, The The MR Revelations FAST TRACKS [ROUND 2] Lunch sponsored by CoolTool LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition 22 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

15 FULL PROGRAMME MONDAY 28 SEPTEMBER ROOM BUSINESS IMPACT Introduction by session chair Peter Nash, Tourism Ireland, Ireland Case study 1 Eureka Moment, 2 Famous Ads, 3 Reaps the Rewards How behavioural science helped 3 Mobile build a famous brand John Kearon, BrainJuicer Group, Tom Malleschitz, Three, Case study Understanding Women How Diageo learned to speak in unisex Izzy Pugh, Added Value, Christene McCauley, Diageo, UK Business issue Impact with a Twist...or the Winded Path from Insight to Action A critical discourse between agency and client on how to make impact happen Doerte Toellner, Point-Blank International, Germany Christoph Welter, Point-Blank International, Helen King, Bord Bia, Ireland Business issue The Chance of a Lifetime What happens when consumer insight gets a chance to lead from the front? Namita Mediratta, Unilever, UK Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition INSPIRING METHODOLOGIES FROM THE FRINGE Introduction by session chair Simon Chadwick, Cambiar Methodological inspiration Contextual Actions Speak Louder than Words The impact of context on liking of beer using behavioural and implicit measures Jasper Scheir, Haystack International, Ludovic Depoortere, Haystack International, Sjoerd Koornstra, HEINEKEN International, The Netherlands Methodological inspiration Reliability and Predictive Validity in Consumer Neuroscience Evaluation in advertising, packaging and programming research Michael Smith, Nielsen, ROOM ONE SIZE NO LONGER FITS ALL - BEYOND TRADITIONAL SURVEYS Introduction by session chair Christian Kurz, Viacom International Media Methodological inspiration Modular Surveys for Agile Research Solutions John Crockett, Environics Research, Canada David Jamieson, Environics Research, Canada Grant Miller, RIWI, Methodological inspiration When Should We Ask, When Should We Measure? Comparing information from passive and active data collection Melanie Revilla, University Pompeu Fabra Barcelona, Spain Carlos Ochoa, Netquest, Spain Roos Voorend, Netquest, Spain Germán Loewe, Netquest, Spain New ground research The Shape of Conversations Social data and the future of market research Kyle Findlay, The TNS Global Brand Equity Centre, South Africa Methodological inspiration Blasting 10 Big Data Myths with 10 Panel Data Examples Annie Pettit, Peanut Labs, Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition BLENDING DATA Introduction by session chair Patricio Pagani, Infotools, New Case study A Butterfly s Wings: From Chaos to Opportunity Harnessing cross-category connections in the consumer technology landscape Kelsey Vaughn, Ipsos, Mike Egner, Ipsos, Reed Cundiff, Microsoft, Case study Has Customer Centricity Been Lacking Empathy All Along? Correlation and causation: the new norm in decision making Camille Nicita, Gongos, Sarah Phillips, Gongos, Justin Smith, Unitedhealthcare, Susan Scarlet, Gongos, 24 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

16 FULL PROGRAMME MONDAY 28 SEPTEMBER ROOM Methodological inspiration The Theory of the Crime What market researchers can learn about insight from a real life murder case David Bakken, Foreseeable Futures Group, and ESOMAR Council Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition MEDIA AND THE ROLE OF SCREENS Introduction by session chair Florence Guesnet, Heineken International, The Case study Watching the Devices Do we watch video differently on smaller screens? Rob Ellis, COG Research, Martin Greenbank, Channel 4, UK Lucy Antoniou, Channel 4, Business issue TV Re[defined] How global viewers are redefining their relationship with television Ben Himowitz, Flamingo, Brazil Ian Wright, Tapestry, UK Jo McIlvenna, Jo McIlvenna, UK Anna Noel Taylor, Viacom International Media Networks, Christian Kurz, Viacom International Media Case study Coming of Age on Screens How Facebook explored what it s like to grow up in today s world Andrew Crysell, Crowd DNA, Jo Tenzer, Facebook, LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition ESOMAR Annual General Meeting (AGM) for Corporate and Individual Members only GLOBAL MARKET RESEARCH Networking Drinks Celebrate the launch of ESOMAR s 2015 industry report! Join us at the ESOMAR Revelations Zone, located in the exhibition, at hrs for the official 2015 ESOMAR Global Market Research Report launch ROOM Methodological inspiration Leveraging Passively Monitored Communities for Ongoing Insight A fresh approach to using hybrid, multi-method research to generate learning from social conversation Chad Maxwell, Starcom, Dave Choate, Starcom, Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition RESPONDENTS, PARTICIPANTS OR...? Introduction by session chair Niels Schillewaert, ESOMAR Council Let s Discuss! Mirror, Mirror on the Wall What we can learn by shining the spotlight on the respondents role in the research experience Hetta Bramley, kubi kalloo, UK Kristin Hickey, kubi kalloo, Vangelis Skouras, kubi kalloo, Let s Discuss! Face to Face but not Eye to Eye Andrew Moffatt, SSI, Pete Cape, SSI, UK LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition GLOBAL MARKET RESEARCH Networking Drinks Celebrate the launch of ESOMAR s 2015 industry report! Join us at the ESOMAR Revelations Zone, located in the exhibition, at hrs for the official 2015 ESOMAR Global Market Research Report launch 26 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

17 FULL PROGRAMME TUESDAY 29 SEPTEMBER CONGRESS REGISTRATION & EXHIBITION Breakfast Meeting sponsored by RealityMine ROOM MEDIA AND THE POWER OF CONTENT Introduction by session chair Christian Kurz, Viacom International Media Case study Reel Happiness Understanding the emotions of cinema goers Kelly McKnight, Join the Dots, Graeme Lawrence, Join the Dots, Anna Cremin, Pearl & Dean, UK Sylvia van der Waal, Pearl & Dean, UK New ground research Best Practices with Content Marketing What normative data says about effectiveness Christian Kugel, DISCUSSION INTERACTIVE FUEL FOR A REVELATIONARY MIND INSPIRATION FROM THE NEW WORLD Introduction by session chair Andrea Rademeyer, Ask Afrika, South WOW! You do Research Where? Tales of everyday research done by remarkable researchers in remarkable places Moderated by: Jon Puleston, Lightspeed GMI, The StoryTellers: Researching the invisible: Conducting ethnography around the world by Robin Pharoah DangerZone: A tale of conducting every day research in a war zone by Natalie gang life: Studying gangs in Moscow by Alexander Shashkin iran opening its doors to global market research: by Amir & Ebrahim Mohseni Dawn of research in a new country: The Myanmar story by Marita interviewing women in the Middle East: A personal story by Fatima El- ROOM THE FUTURE IS NOW Introduction by session chair Andrea Rademeyer, Ask Afrika, South Future Gaze Gen-Zurveys Taking the research time machine to a GenZ dominated world beyond 2020 Katia Pallini, InSites Consulting, Annelies Verhaeghe, InSites Consulting, Belgium Joeri Van den Bergh, InSites Consulting, Belgium Let s Discuss! 20:20:20 20 predictions for 2020 Shocking revelations about the future of the market research industry Ernest Collings, MESH Planning, UK Business issue Insights2020 Driving Customer Centric Growth Decode how insights and analytics can play a pivotal role in driving customer centric business growth Tom Wilms, Millward Brown Vermeer, The Joris Zwegers, Millward Brown DISCUSSION INTERACTIVE FUEL FOR A REVELATIONARY MIND A CAREER IN REVELATIONS Introduction by session chair David Smith, ESOMAR Vice Let s Discuss! All Aboard! We are in This Together Learnings and actions from the global Researching a Career project Led by: Mark Hirst, Chime Insight & Engagement, UK Caroline Bates, Chime Insight & Engagement, UK Participating: Jake Steadman, Twitter, Liz Norman, Elizabeth Norman International, UK Kristin Luck, Kristin Luck Consulting, and ESOMAR Council Emily Kettle, Facts International, UK Chris Wallbridge, Truth, UK and Fringe Factory Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition 28 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

18 FULL PROGRAMME TUESDAY 29 SEPTEMBER ROOM THE WORLD OF SHOPPERS Introduction by session chair Florence Guesnet, Heineken International, The Let s Discuss! The Path to Purchase: Yellow brick road or highway to hell? Stephen Needel, Advanced Simulations, New ground research Hooked on Shopping Understanding what fuels the new daily online shopping habit Steve Payne, AOL, UK Andrew Consky, AOL, Canada Vicki Draper, Methodological inspiration Turning Shopper Insights into Company-wide Memes Danone disrupts shopper research by engaging with a tribe of shoppers Tom De Ruyck, InSites Consulting, Belgium Niels Schillewaert, InSites Consulting, and ESOMAR Council Anouk Willems, InSites Consulting, The Netherlands Thomas Troch, InSites Consulting, Olesya Govorun, The Dannon Company, Holly Rozelle, The Dannon Company, Case study Rewarding the Retail Customer while Generating Extra Revenue A perfect example of how market research methodologies can give big data a boost for optimum usage Nicole Huyghe, solutions-2, Bart Vandenreijt, Carrefour, Belgium Lunch sponsored by Cross-Tab LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition ROOM THE TALENT CONTEST: ESOMAR YOUNG RESEARCHER OF THE YEAR AWARD FINALISTS Recognising young researchers under the age of 30 for outstanding, original and creative research, addressing today s most challenging global issues. Introduction by session chair Laurent Flores, ESOMAR President The New Rules of Attraction Samantha Bond, Northstar Research, The Evolution Express Arindam Mohanty, Third Eye Integrated Services, You Call it a Snack? Brett Ao, Labbrand, DISCUSSION FUEL FOR A REVELATIONARY MIND THE DEPRIVATION THING Introduction by session chair Peter Nash, Tourism Ireland, Ireland Let s Discuss! Less is More: Being Deprived Often Brings out the Best The added value of deprivation techniques in research Dave McCaughan, BIBLIOSEXUAL, Vanessa Oshima, The Coca-Cola Company, Lunch sponsored by Cross-Tab LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition 30 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

19 FULL PROGRAMME TUESDAY 29 SEPTEMBER ROOM 1 & THE CLIENT TALK SHOW BRAND TRACKING REVELATIONS Moderated by: Patricio Pagani, Infotools, New The Guests: Isabelle Herbert Collet, Orange, France Reed Cundiff, Microsoft, Begoña Fafian, The Coca-Cola Company, Spain Alexis Vernon, Barclays, UK KEYNOTE #IamaproudMarketResearcher #ESOMAR During this session, interactivity will be key. Cyriel Kortleven will trigger our brains and facilitate the largest interactive session at an ESOMAR Congress! This is an experiment to see if we can create a movement within the market research industry, one that collectively reveals insights about our brand as a market researcher. Cyriel Kortleven, Creativity expert and author, Cyriel Kortleven, Networking Break LET S MEET! Join the speakers in the ESOMAR Revelations Zone, located in the exhibition KEYNOTE Early Revelations A conversation with Jordan Casey Following his inspirational keynote presentation last year, entrepreneur Jordan Casey returns to the Congress to reveal what he s been up to and what s changed now that he s turned 15. Jordan Casey, Casey Games, Niels Schillewaert, ESOMAR Council THE TALENT CONTEST: ESOMAR RESEARCH EFFECTIVENESS AWARD FINALISTS This award highlights best practice in effectiveness from around the world, placing particular emphasis on how research affects performance in a measurable way. The award is designed to illustrate the value that research brings to decision making in both business and society. Introduction by session chair Niels Schillewaert, ESOMAR Council Driving Success Through Big Data Segmentation How segmentation has shaped GE Capital s consumer business in Australia today Chris Crook, Nature Research, Australia Paul Labagnara, The Lab Strategy & Planning, Australia Peter Stuchbery, Nature Research, Australia Kate Sokulski, GE Capital, Australia Reinventing Convenience Store Food Growing 7-Eleven s foodservice profit, sales and image using multi-stage shopper-focused research John Berenyi, Bergent, Alyssa Milton, 7-Eleven, Insight to Action: Using Survey Data to Target Customers and Increase ROI Through Digital Media How TNS turned consumer mindset research into effective media targeting for Holiday Inn Hotels Chris Freehauf, TNS, Morgan Lozier, TNS, Phil Maves, Robert Kim, InterContinental, Discussion KEYNOTE Moving Revelations Peter Lovatt, Dance Psychologist and Principal Lecturer, University of Hertfordshire, ESOMAR Awards Dinner & Ceremony The ESOMAR Awards Dinner and Ceremony begins at hrs and will be held at the Royal Dublin Society [Merrion Road, Ballsbridge, Dublin 4]. In line with the Revelations theme, we will reveal and celebrate market research in an exclusive grand evening with a sit-down dinner. Shuttle bus service (sponsored by Motivaction) is available from hrs onwards from the Congress venue, for more details and return times please ask at the Congress registration desk. Research Now has sponsored the Pre-dinner drinks, so please join us for a glass of Prosecco to celebrate the evening! 32 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

20 FULL PROGRAMME WEDNESDAY 30 SEPTEMBER Exhibition ROOM CULTURAL REVELATIONS Introduction by session chair Christian Kurz, Viacom International Media Methodological inspiration Leveraging Qualitative for Indigenous Innovations How Pepsi is building a franchise around indigenous flavour innovations Irene Joshy, TNS Global, China Ruchira Jain, PepsiCo, India Shivakumar Raman, Dima Inc, India Case study Irish Cities Uncovered Revealing the culture of four cities in a meaningful way Guy Perrem, MCCP The Planning Agency, Shane Doyle, MCCP The Planning Agency, Ireland Sheila Cunningham, HEINEKEN Ireland, Ireland DISCUSSION SOCIAL IMPACT AND THE IMPACT OF SOCIAL Introduction by session chair Andrea Rademeyer, Ask Afrika, South Case study Interdependence Day Survey & social, working together to save the UK! Tom Costley, TNS Scotland, UK Preriit Souda, TNS, Will Goodhand, TNS, New ground research Belief, Intent, ACTION! Bridging the intent-action gap: how behavioural economics and consumer journey mapping explains decision making to identify levers to impel consumer action Anurag Vaish, Final Sema Sgaier, Surgo Foundation, Steve Kretschmer, Ipsos, Turkey Ram Prasad, Final Timothy Sweeney, Upstream Thinking, Jeff Mulhausen, Upstream Thinking, Katie Plocheck, Ipsos, Maaya Sundaram, Bill & Melinda Gates Foundation, Maria Eletskaya, Ipsos, UK Networking Break LET S MEET Join the speakers in the ESOMAR Revelations Zone, located in the exhibition ROOM THE BUSINESS VALUE OF VISUALS Introduction by session chair Peter Nash, Tourism Ireland, Ireland Methodological inspiration Now I See What You Mean Research as photography: A project with pictures and without words Kevin Mclean, Wardle McLean, Nick Coates, C Space, UK Fiona Hall, Akzo Nobel, UK New ground research The Icon Experiments Primary research exploring the science of visual communication Adam Frost, The Graphics Digital Agency, UK Jon Puleston, Lightspeed GMI, Satsuki Suzuki, Lightspeed GMI, Tobias Sturt, The Graphics Digital Agency, UK DISCUSSION INTERACTIVE FUEL FOR A REVELATIONARY MIND The Insight Exchange Introduction by session chair Patricio Pagani, Infotools, New Let s Discuss! Is This an Insight? Reclaiming (revelatory) insight in a world amass with data and information Peter Totman, Jigsaw Research, Luke Perry, Jigsaw Research, Networking Break LET S MEET Join the speakers in the ESOMAR Revelations Zone, located in the exhibition 34 ESOMAR CONGRESS handles are noted in dark handles are noted in dark blue ESOMAR CONGRESS

21 FULL PROGRAMME WEDNESDAY 30 SEPTEMBER ROOM 1 & Can You Be the Difference? Gunilla Broadbent, President, ESOMAR SOCIAL IMPACT AND THE IMPACT OF SOCIAL [CONTINUED] Introduction by session chair Andrea Rademeyer, Ask Afrika, South When Democracy Fails to Deliver What explains satisfaction and dissatisfaction with the performance of democracy Ijaz Shafi Gilani, WIN/Gallup International Association, Pakistan Jean-Marc Leger, WIN/Gallup International Association, Ireland and Same-Sex Marriage: Predicting Social Change Aengus Carroll, Eric Meerkamper, DISCUSSION KEYNOTE All The Little Things Panti Bliss, gender discombobulist, Introduction to Keynote Simon Chadwick, Cambiar Closing keynote speaker Living Dangerously Sir Ranulph Fiennes, World s Greatest Living Explorer, UK Q&A CLOSING Simon Chadwick, Programme Committee Laurent Flores, ESOMAR Finn Raben, ESOMAR Director FAREWELL DRINKS LET S MEET Join the speakers in the ESOMAR Revelations Zone, located in the exhibition See you next year at Congress 2016 in New Orleans Save the date! September ESOMAR CONGRESS handles are noted in dark blue WHERE GENUINE OPINIONS MEET GENUINE BEHAVIOR MÉXICO, MONTERREY 33 YEARS OLD BOUGHT A NEW HOUSE FIND OUT HOW REAL PEOPLE BEHAVE BOOTH 41&42 We are the trusted source of reliable data in Latin America, Spain and Portugal. Discover how to combine passive and declarative information to better understand the consumers. ESOMAR LATIN AMERICA PARTNER 2015 BRAZIL, SÃO PAULO 60 YEARS OLD CAR INSURANCE CONTRACT COLOMBIA, BARRANQUILLA 17 YEARS OLD SOFT DRINKS CONSUMER CHILE, ANTOFAGASTA 40 YEARS OLD PURCHASED A BRAND NEW CAR CERTIFIED ISO São Paulo Mexico City Santiago de Chile Bogota Lisbon Barcelona Madrid New York PANEL

22 SPONSORS AND PARTNERS We would like to thank our sponsors and all those who have provided their services, expertise and support to make this year s Congress a success. Gold and Future Talent sponsor SSI is the premier global provider of data solutions and technology for consumer and business-to-business survey research, reaching respondents in 100+ countries via Internet, telephone, mobile/wireless and mixed-access offerings. SSI staff operates from 30 offices in 21 countries, offering sample, data collection, CATI, questionnaire design consultation, programming and hosting, online custom reporting and data processing. SSI s 3,600 employees serve more than 2,500 clients worldwide. Visit SSI at Gold sponsor Research Now Group, Inc., is the global leader in digital data collection to power analytics and insights. We empower clients to make data-driven decisions by listening to and interacting with the world s consumers and business professionals through online panels, as well as mobile, digital and social media technologies. The company operates in 38 countries and is recognised as the market research industry s leader in quality, scale and customer satisfaction. For more information, go to SSI Chris Watson India House, 2 nd Floor 45 Curlew Street London SE1 2ND Phone: chris.watson@surveysampling.com Website: Research Now Christian Dubreuil, Ben Hogg, Tom Markert, Marc Smaluhn, 5800 Tennyson Parkway Suite 600 Plano TX Phone: info@researchnow.com infouk@researchnow.com Website: 38 ESOMAR CONGRESS 2014 ESOMAR CONGRESS

23 SPONSORS AND PARTNERS Silver sponsor We make research easy. Quality-seeking researchers, marketers and brands choose Lightspeed GMI as their trusted global partner for digital data collection. Our innovative technology, proven sampling methodologies and operational excellence facilitate a deep understanding of consumer opinions and behaviour. From award-winning survey engagement to fieldwork management and custom reporting, Lightspeed GMI adds value at every stage of the research process. Our proprietary panels deliver access to more than four million online research respondents in 40+ countries with unparalleled quality, capacity and targeting. For more information, visit ESOMAR Latin America partner 2015 Netquest is the leading online fieldwork provider for the market research sector in Latin America, Spain and Portugal, with more than 700,000 consumers in 21 countries. We are the first online panel in the region certified with the ISO Standard providing declarative and behavioral integrated data solutions. What is more, our panels are recruited by invitation only and managed locally by country experts. Our goal is to be the consumer s genuine voice, the company par excellence for any researcher who wishes to obtain reliable data in the region. Lightspeed GMI 4 Millbank, Westminster 5 th and 6 th floor London, SW1P 3JA Phone: info@gmi-mr.com Website: Netquest Joaquim Bretcha and Andreas Wech Nexus I Building, c/ Gran Capitán, 2-4, Barcelona Spain Phone: jbretcha@netquest.com and awech@netquest.com Website: home/online-panel-survey.html Bronze sponsor and Welcome reception sponsor C&C Market Research, with 50 offices across the US. is the complete answer to all of your data collection needs. Our highly trained data collection specialists and field locations, coupled with our state of the art programming and data transmission capabilities, will ensure your next project is a success. We are the largest privately owned and operated data collection company in the U.S. and have remained a leader in today s marketplace through hard work, ingenuity, and a dedication to quality that is second to none. Please give us a call today! Bronze and Lunch sponsor CoolTool is your one-stop solution for all things market research. Collaborative, easy-to-use platform allows you to do absolutely everything, from creating stunning professional surveys to running affordable Eye Tracking tests. CoolTool is a place for online, mobile and offline data collection. But beyond that, CoolTool Marketplace allows you to buy & sell any market research related service from research professionals. All this with the ease and efficiency of cloud-computing. Join CoolTool for your brand new research life. C & C Marketing Craig Cunningham 1115 South Waldron #207, Fort Smith, AR Phone: craig@ccmarketresearch.com Website: Cool Tool, Inc. Dmitry Gaiduk 1750 Montgomery St. FL1 CA94111 Phone: dm@cooltool.com Website: 40 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

24 SPONSORS AND PARTNERS Bronze sponsors Bilendi Services for Market Research help market researchers and advertising agencies to collect data by reaching and engaging even the most challenging targets in Europe. We provide an extensive range of digital services, from programming and hosting to sample delivery. We propose a whole range of innovative services and products such as advertising effectiveness tracking and passive measurement, customized mobile solutions and community building. Bilendi is able to offer 2 million online proprietary panelists across 11 European countries (United Kingdom, Germany, Austria, Switzerland, France, Italy, Spain, Denmark, Sweden, Finland and Norway) and services a further 40 countries through a network of trusted partners. Confirmit enables organisations to develop and implement Voice of the Customer, Employee Engagement and Market Research programmes that deliver insight and drive business change. Confirmit s clients create multi-channel, multi-lingual feedback and research programmes that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Confirmit has a solid foundation of over 30 years experience in listening to your requirements and developing software for all sizes of Market Research organisations. As a result, we understand your business and offer solutions that allow you to deliver high quality, fast, and cost-effective Market Research results. Bilendi Corinne Villalba 3 Rue d Uzès Paris France Phone: c.villalba@bilendi.com Website: Confirmit Ltd Rebecca Woollard Blue Fin Building, 110 Southwark, London, SE1 0SU Phone: Rebecca.woollard@ confirmit.com Website: Bronze sponsors Google Consumer Surveys is a market research tool that enables researchers to easily create online and mobile surveys in order to help make more informed business decisions. People browsing the web come across the survey questions when they try to access premium content like news articles or videos and publishers get paid as their users answer the questions. On mobile, people answer questions in exchange for credits for books, music, and apps. Google aggregates the responses and insights are automatically created freeing researchers from the burden of more difficult analysis. RealityMine s market-leading RaaS (Research as a Service) platform uniquely combines proprietary passive mobile metering technology with active ediary and other in-the-moment survey tools to quantify the context of consumers daily lives and media consumption behaviors. RealityMine s TouchPoints syndicated research service is used by market researchers, major media agencies/owners and brands to understand granular day in the life insights, cross-media audience flows and to track the consumer journey along the path to purchase. RealityMine operates in more than 20 countries around the world. Google Consumer Surveys Justin Cohen 345 Spear Street, 4 th Floor San Francisco, CA Phone: jucohen@google.com Website: g.co/consumersurveys RealityMine Garry Partington Warren Bruce Court, Warren Bruce Road Manchester M17 1LB Phone: info@realitymine.com Website: 42 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

25 SPONSORS AND PARTNERS Bronze sponsors A pioneer in the dynamic world of marketing research, data collection, reporting and visualisation, Toluna brings together people and brands in the world s largest social voting community. With more than 8.6+ million members across 46 countries, our clients can develop a deeper understanding of anyone, anywhere and at any time. Toluna provides the industry s leading survey technology suite, enabling hundreds of organisations worldwide to create online and mobile surveys, manage panels and build their own online communities. Our ultimate goal is to provide clients with the vital information they need to make better decisions. Premium Access. Local Reach. Markelytics and Union Panels, both of which are part of Cross Marketing Group, work hand-in-hand to deliver to you the highest quality marketing research solutions on a global scale. The Markelytics field-support and data collection teams offer bespoke research solutions with fastest turnaround time and cost-effectiveness across 80 markets worldwide. Union Panels is a genuine one-stop shop for online panel services, and we are here around-the-clock to closely support your full-service or sampleonly projects. Toluna Paul Twite Ealing Cross 85 Uxbridge Road London, W5 5TH England Phone: toluna@toluna.com Website: Union Panels Pte. Ltd. and Markelytics Solutions Megumi Mori Tokyo Opera City Tower, 24F Nishishinjuku, Shinjuku-ku Tokyo Japan Phone: m_mori@cross-m.co.jp Website: Website: In Co-operation with For more information please visit: Global Media partners For more information visit: For more information visit: Media partners For more information visit: For more information visit: Visit us at stands 79 and 80 to learn more about what we can do for you. For more information, visit and For more information visit: 44 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

26 SPONSORS AND PARTNERS Event partners For more information visit: For more information visit: Twitter Catch sponsor For more information visit: Breakfast Meeting For more information visit: Monday 28 September Lunch sponsors For more information visit: For more information visit: Lanyard sponsor For more information visit: Official knowledge partner For more information visit: Monday 28 September Tuesday 29 September Tuesday 29 September For more information visit: ESOMAR CONGRESS 2015 ESOMAR CONGRESS

27 LEARN TO POUR THE PERFECT PINT AT THE LIGHTSPEED GMI GUINNESS STATION AND SEE HOW WE MAKE RESEARCH EASY!

28 EXHIBITORS Jeff Grund 161 Rosa L. Parks Blvd. Nashville TN Phone: Website: Stand is a global leader in online qualitative research software and services, aiding research firms worldwide, in 25 languages. Leading innovation, easy-to-use software and unmatched service make the world leader in online qualitative research. Contact us at advice@20 20research.com or ( 3Q Global Traci Wood 1061 E Indiantown Rd Jupiter FL Phone: ext traci.wood@3q-global.com Website: Stand 67 3Q Global offers you a full spectrum of research services and solutions across all methodologies. One call can coordinate your entire project seamlessly and with the synergy of the most respected experts in the industry. We have the knowledge, expertise and creative thinking to successfully manage every aspect of your research. Nobody is better equipped to provide you with critical information you need to make the most informed decisions possible AIMRI Ltd 34 Conway Drive, Ashford Middlesex TW15 1RQ Phone: info@aimri.net Website: Stand 11 AIMRI is a trade association of professional European and Worldwide Market Research agencies. AIMRI has almost 100 members in 30 countries. Together we cover all parts of Europe, Asia and America. Members offer International research through their own resources or act as lead agencies In an international consortium. The AIMRI website ( lists members and research users can employ the GET A QUOTE feature to contact agencies AIMRI welcomes membership applications from professional research companies in all countries. AIMRI runs practical conferences and seminars on conducting research throughout the World see our website AIMRO Richard Colwell c/o 7 The Seapoint Building, Clontarf. Dublin 3 Ireland Phone: richard@redcresearch.ie Website: Stand 13 AIMRO is the Association of Irish Market Research Organisations, and represents around 80% of the market research companies in Ireland. The organisation strives to make representations on behalf of the industry to relevant authorities, to advance and safeguard the interests of the industry and to procure and maintain high professional standards. AIP Research Remi Kumagai 1 Lyric Square W6 0NB, London Phone: aip-sales@aip-global.com Website: Stand 7 AIP continues to be the leading online fieldwork agency in Asia. AIP recruits and manages proprietary panels in 12 countries across Asia. Our proprietary panels are actively managed to the highest global standards - when running research using panel from AIP you have the peace of mind with knowing who recruited and managed your respondents. Combined with our dedicated multi-national/lingual consultants who are specialized in global projects AIP ensures your survey is asking the right questions, to the right people, in the right language. ASK International Market Research (ASKi) Riga Rezay-Straßburg, Mario Milijic Mönckebergstr 10, Hamburg Germany Phone: info@aski.de Website: Stand 65 ASK International Market Research (ASKi) GmbH, founded in 1953 is a provider of fieldwork and data services. We coordinate market research globally. All planning, organizing and fieldwork supervision is undertaken on site by our own staff. We offer full service expertise with study designs, custom tailored to fit your needs. Our partner company ASKi-Data handles translations, data and coding. Our strengths include extensive and diversified know-how, flexibility, promptness, superior client service, accurate data collection and a genuine interest in your questions. We look forward to your visit! ASKIA Christine Caggia-Porruncini 25 rue Hauteville Paris France Phone: ask@askia.com Website: Stand 54 Askia is a team of geeks, researchers, product testers, statisticians, usability experts and client support specialists with powerful yet easy-to-use products for CATI, CAWI, CAPI, mobile and multimode data collection, predictive dialing, online/ offline data analysis and Community management (MROCs). Bilendi Corinne Villalba 3 Rue d Uzès Paris France Phone c.villalba@bilendi.com Website: Stand 50 & 53 Bilendi Services for Market Research help market researchers and advertising agencies to collect data by reaching and engaging even the most challenging targets in Europe. We provide an extensive range of digital services, from programming and hosting to sample delivery. We propose a whole range of innovative services and products such as digital audience solutions, customized mobile solutions and community building. Bilendi is able to offer 2 million online proprietary panelists across 11 European countries (, Germany, Austria, Switzerland, France, Italy, Spain, Denmark, Sweden, Finland and Norway) and services a further 40 countries through a network of trusted partners. 50 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

29 EXHIBITORS C&C Marketing Craig Cunningham 1115 South Waldron #207 Fort Smith, AR Phone: Website: Stand 3 C&C Market Research, with 50 offices across the US. is the complete answer to all of your data collection needs. Our highly trained data collection specialists and field locations, coupled with our state of the art programming and data transmission capabilities, will ensure your next project is a success. CBC Market Research Charles Merkle CBC Building, 49A Wuyi Road Shanghai China Phone: cbc@cbcnow.com Website: Stand 57 CBC, founded in 1995, is a Swiss Marketing Research Group with operations in China and India. With over 100 research specialists, we are a full-service provider to International clients. Our facilities include 275 CATI Stations and 7 Focus Group rooms. We also offer neuromarketing service, including eye-tracking, EEG/ERP, fmri and 3D virtual reality. Checker Software Systems Felicia Pintilei Bucharest Romania Phone: info@checker-soft.com Website: Stand 15 Checker is an integrated platform for market research, with built-in support for all languages. In one simple solution, covering all forms of market research, we combine everything you need to manage your research activities from start to finish. Chime Liz Norman Elizabeth Norman International 49 Whitehall London SW1A 2BX Phone: liz@elizabethnorman.com Website: elizabethnorman.com Stand 84 Elizabeth Norman International, Chime Insights & Engagement Group and partners will be sharing the key revelations from the researching a career project which has gathered a global industry opinion on careers in our industry. At the booth, they will be offering various ideas for people to get involved with and vote on (i.e. More apprenticeships, greater presence in universities, a competition at a university). There will also be an illustrator, so come by and join the discussion! Cido Research Sebastian Lohmann and Markus Albrecht Hansestrasse Muenster Germany Phone: europe@cidoresearch.com Website: Stand 63 Cido Research is your global and independent partner for qualitative and quantitative field work. Thanks to our facilities in Europe, America and Asia we are able to conduct online, offline or f2f surveys, in all branches and even with difficult target groups. Cido the data collection company. Confirmit Ltd Rebecca Woollard Blue Fin Building, 110 Southwark London, SE1 0SU Phone: Rebecca.woollard@confirmit.com Website: Stand 35 & 36 Confirmit has a solid foundation of over 30 years experience in listening to your requirements and developing software for all sizes of Market Research organisations. As a result, we understand your business and offer solutions that allow you to deliver high quality, fast, and cost-effective Market Research results. Visit our booth #35/36 for more information. Consumer Insight Ltd Samson Murithi Po Box Nairobi Kenya Phone: smurithi@ciafrica.com Website: Stand 14 A Pan-African MR firm with head office in Nairobi, Kenya. We conduct research in the whole of Africa and also play a key role in offering research partnership to research companies with no African footprint to conduct research in Africa. CoolTool Inc. Dmitry Gaiduk 1750 Montgomery St. CA94111, San Fransisco Phone: dm@cooltool.com Website: Stand 81 CoolTool is your one-stop solution for all things market research. Professional survey engine with incorporated Eye Tracking solution. Cloudbased platform for online, mobile and offline data collection. Marketplace to sell & buy any research related service. CoolTool is your brand new market research life. 52 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

30 EXHIBITORS CSS/datatelligence Kacey Lankford 3 Signal Avenue, Ormond Beach Florida, Phone: kaceylankford@crgglobalinc.com Website: Stand 25 CSS/datatelligence, a division of CRG Global, offers capabilities across most methodologies, unequaled savings, and the benefit of working with one supplier for your research needs. We conduct projects globally in a wide range of categories like fragrance, health & beauty, food & beverage, and more. Dapresy Jessica Goudreault 16 Market Square Boston Phone: jessica@dapresy.com Website: Stand 55 Dapresy is a global provider of market intelligence and insight software that deploys dynamic dashboards to clearly communicate complex data. For marketers looking to move beyond PowerPoint and Excel, Dapresy is the effective way to easily present marketing information from multiple sources. DataExpert Services Ltd. Dezso Karasszon and Zoltan Vasuari 4026 Debrecen, Vendég street 84. 1/7. Hungary Phone: contact@dataexpert.hu Website: Stand 10 DataExpert is providing operations support for the market research industry. We do survey programming, data collection, data processing and data visualization. We are highly committed to deliver best in class services to our clients via professional dedication and consultancy based approach. ESOMAR Foundation Jessica Nyman Atlas Arena, 5th floor Hoogoorddreef BA, Amsterdam The Netherlands Phone : info@esomarfoundation.net Website: Stand 26 ESOMAR Foundation is a young foundation channeling the strength and resources of the market, social, and opinion research community to achieve social good. We believe that a fair, just and peaceful society is deserved by all and recognise the immense promise that the research community offers to those striving to achieve these goals on a global level. We bring volunteers and resources together to execute projects and provide financial support to achieve these goals. ESOMAR Foundation is managed by an experienced board of directors. The activities are scrutinised by the ESOMAR Foundation s Supervisory Board. When selecting charities for financial support, the ESOMAR Foundation calls upon independent juries of experts emanating from the non-profit sector and market, social, and opinion research sector. Expert Research Demian Piva Rua Coelho Lisboa, 442 Brazil Phone: demian@expertresearch.com.br / jamylla@expertresearch.com.br Website: Stand 72 Expert Research is a Brazilian company specialized in market research. Our work is guided by the differentiation of the wide range of qualitative and quantitative solutions that fit and seek to overcome the client s expectations. Acting in Brazil and Latin America, our services reflect attention, experience and professional ethics, always respecting goals and deadlines. We think carefully about the optimum research approach for each project and develop bespoke and innovative research solutions. Fine Research Latin America Diego Casaravilla Olazabal 1334 Buenos Aires Argentina Phone: dcasar@fine-research.com Website: Stand 30 Fine is a regional field only provider in Latin America with own local offices in Brazil, Mexico, Argentina, Chile, Colombia and Uruguay. It offers own Qual and CATI premises and also online capabilities such us the largest LatAm healthcare panel. FocusVision Richard Collins Providian House, Monument Street London, EC3R 8AJ Phone: (mobile) rcollins@focusvision.com Website: Stand 43 FocusVision is the leading global provider of qualitative and quantitative technology solutions to the market research industry, providing an online survey platform, research facility video streaming, webcam focus groups, ethnography streaming and mobile device usability studies. Our services allow research professionals to engage with respondents in any place, at any time. FocusVision has more than 300 employees and offices in the US, the UK, Bulgaria, Brazil, Australia and Singapore. G3 Translate John Labati 116 East 27th Street New York, NY Phone: production@g3translate.com Website: Stand 46 G3 Translate offers foreign language solutions in over 100 languages including the translation of surveys and focus group materials, in-language coding, transcription, and cultural consulting. Market researchers benefit from our cutting edge technology and the expertise of our language resources. 54 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

31 EXHIBITORS Gazelle Global Research / GoSample! Ann Brown and Jim Whaley 116 East 27 th Street, 11 th Floor New York, NY Phone: info@gazelleglobal.com Website: Stand 58 Surveys, Sampling & Solutions to gain insights from Anyone, Anywhere, Anyhow. Back office proficiency for all aspects of projects globally. Sample, programming & hosting, translations, coding, DP, and field management. Clients leverage us to reduce costs, time, and most importantly risk. GeoPoll Roxana Elliott 2150 W 29 th Ave, 2 nd Floor Denver, CO Phone: roxana@geopoll.com Website: research.geopoll.com Stand 48 GeoPoll is the world s largest mobile survey platform, with a database of 200 million users in Africa and Asia. GeoPoll s platform conducts surveys through the mobile phone and provides results to clients in real-time, giving anyone the ability to make data-driven decisions. Global Market Research Lesley Stocker c/o 29 Rayleigh Road London SW19 3RE info@agmr.com Website: Stand 1 Global (AGMR) is a world-wide partnership of experienced research companies, able to offer a full range of techniques to agreed standards. We provide the local facility of your own national contact with the major world markets at your fingertips. What on earth are people thinking? We ll let you know Google Consumer Surveys Justin Cohen 345 Spear Street, 4 th Floor San Francisco, CA jucohen@google.com Website: g.co/consumersurveys Stand 82 Google Consumer Surveys is a market research tool that enables researchers to easily create online and mobile surveys in order to help make more informed business decisions. People browsing the web come across the survey questions when they try to access premium content like news articles or videos and publishers get paid as their users answer the questions. On mobile, people answer questions in exchange for credits for books, music, and apps. Google aggregates the responses and insights are automatically created freeing researchers from the burden of more difficult analysis. Hyperwallet Sharon Simon 575 Market St., Suite 3650 San Francisco CA, Phone: ssimon@hyperwallet.com Website: Stand 49 Hyperwallet s global incentive solutions make it easier for market research firms to recruit and retain panelists, by offering enticing cash-based rewards. Give panelists the option to easily choose their preferred payout method, including bank deposit, prepaid & virtual cards, cash pick-up and more. Insight 16 Stewart Tippler Wells Point, 79 Wells Street London W1T 3QN Phone: stewart.tippler@centaur.co.uk Website: Stand 12 Insight 16 is the largest event in the UK with over 2,000 Market Researchers and Insight professionals coming to London on the th April Insight 16 combines a trade show with 80 exhibitors, 3 conferences and a networking party. Partners are MRS, AURA, AIMRI, ESOMAR, and The Research Club. Interactive Market Research Luca Ghezzi Via Scarlatti 150 Naples Italy Phone: l.ghezzi@interactive-mr.com Website: Stand 28 Interactive Market Research is your definitive choice for any research need in Italy. Born as the first Italian company specialized in online surveys, it extended its service to any kind of data collection (CATI, PAPI, CAPI, CAWI, Mystery Client), as well as survey hosting and programming, data analysis and data tabulations. We have also developed services for your qualitative studies, from a network on viewing facility, to expert moderators and recruiting. Our philosophy proposes a complete and innovative range of researches, survey methods and services, providing quick results aimed at targets, better quality of answers and a proactive and customized approach. IranPoll.com Amir Farmanesh, PhD Suite 2201, 250 Yonge St. Toronto, ON, M5B 2L7 Canada Phone: farmanesh@iranpoll.com Website: Stand 73A IranPoll.com is a Toronto-based opinion research firm, focusing exclusively on Iran. Relying on transparent scientific methods, IranPoll.com uses various modes of data collection, including a 400k-member online panel and a monthly national probability sample omnibus CATI survey, to serve its clients. 56 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

32 EXHIBITORS Issues & Answers Network, Inc Peter McGuinness and Mohit Gour 5151 Bonney Road, Suite 100 Virginia Beach, VA Phone: / Website: Stand 33 6 CATI Centers (5 in US + 1 in Europe) Cell Inclusive Sampling for Optimum Precision Web Studies unique Qualitative & Quantitative Methodologies 6 On-Staff Moderators Reliable, Cost-Efficient Research Partner in the U.S., Canada and Worldwide izisurvey Edi Demaj 2970 Powderhorn Ridge Rochester Hills, MI Phone: edi@izisurvey.com Website: Stand 71 izisurvey is a software platform that offers the ability to easily create custom surveys with innovative features while drastically lowering data collection costs and minimizing human error. Data gathering is achieved through web/ , social media, android or ios devices or phones while operating independently or internet connectivity, i.e., can work online and offline, whereas survey management, survey creation, detailed reporting and exporting, is done on this portal. Jupiter MR Solutions (Thailand) Co.,Ltd. Usa Budsaba 128/226 Phayathai Plaza, 21 st Floor, Phayathai Road, Thung Phayathai, Ratchatewi Bangkok Thailand Phone: usa@jupitermr.com Website: Stand 45 Your Data Collection Partner in Asia Our Services Full Service Research Data Collection in Asia Online Panel Focus Group Facility Services Recruitment Services Kinesis Survey Technologies Ltd Tariq Mirza Dephna House 24/26 Arcadia Avenue London N3 2JU Phone: Tariq@kinesissurvey.com Website: Stand 44 Pioneering Mobile Surveys since 2003 and recognizing that respondents have increased options for accessing the web, Kinesis developed the world s first multilingual, multimode market research product suite for Panel and Survey that simultaneously utilizes a wide variety of computer and mobile devices. Kinesis solutions include the cutting-edge technologies that are needed deliver dynamic research projects and engage target respondents. The Kinesis solution suite maximizes research capabilities and enables connection to respondents on many additional levels. Knowledge Navigators Research Martijn Schuijff Rading 6b 1231 KA Loosdrecht The Netherlands Phone: mschuijff@knowledge-navigators-research.com Website: research/index Stand 56 Knowledge Navigators Research is an independent provider of Technology and Services for the (wider) Research Community. We offer expertise and a range of solutions focused on Market Research, Analytics and Technology. Our independence enables us to select the best solutions available in the market and offer them worldwide. Categories: Data Processing, Market Research - Consulting Software, Translation/Transcription/ In-language Coding La Maison Du Test Christophe Malmanche 66 rue de Paris Montreuil France Phone: info@lamaisondutest.com Website: Stand 18 Since 1993 La Maison Du Test, your fieldwork partner. We work closely with you, from recruitment respondents to quantitative project with our IT tools (80 CAPI, 250 Tablets PC). Our qualitative facility (3 meeting rooms) in the heart of Paris offers you one of the best locations for your qualitative studies. Lightspeed GMI 4 Millbank, Westminster 5 th and 6 th floor London SW1P 3JA Phone: info@gmi-mr.com Website: Stand 37 & 38 We make research easy. Quality-seeking researchers, marketers and brands choose Lightspeed GMI as their trusted global partner for digital data collection. Our innovative technology, proven sampling methodologies and operational excellence facilitate a deep understanding of consumer opinions and behaviour. Markelytics Solutions Jasal Shah #1873/38, 5 th Main Road, R.P.C. Layout Bangalore 40 India Phone: response@markleytics.com Website: Stand 80 Markelytics Solutions is a leading global Market Research agency providing end-to-end research solutions. We have worldwide presence to facilitate real market intelligence using latest methodology, best-in-class research techniques & cost-effective measures for research professionals and agencies. 58 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

33 EXHIBITORS Market Xcel Data Matrix Pvt Ltd R. Vishal Oberoi 16, Sant Nagar, East of Kailash New Delhi India Phone: / 12 info@market-xcel.com Website: Stand 85 We are gateway to fieldwork in India. With over half a million interviews using tablets, PAPI and over a 1000 qualitative discussions each year, covering over 250 cities every month we know the market extensively. Proprietary online panel, in-house interviewers and researchers give our full service abilities an edge. Market Xcel is a Nomura Research Institute & InfoBridge Japan JV Company MarketSight LLC Michael DeNitto 57 Chapel Street, Suite 300 Newton, MA Phone: info@marketsight.com Website: Stand 77 MarketSight LLC, a leading provider of Web-based software to the market research industry, is the developer of MarketSight, an intuitive data analysis platform for creating crosstabs, running statistical tests and creating interactive charts and dashboards. MarketSight supports all leading survey data formats and provides industry-leading integration with PowerPoint and Excel. Mix Research Ekaterina Morozenko 5 th Floor, 18A - Yegorova st. St. Petersburg, Russia Phone: ekaterina@mix-research.com and info@mix-research.com Website: Stand 16 Mix Research is a full service Russian market research agency. We provide: Quick responses to your requests Our profound experience in conducting projects for international partners focus on fieldwork quality with experience in large studies across the country local knowledge and adaptation of research materials Our own CATI studio and focus room facility in St. Petersburg Pleased to introduce at ESOMAR 2015: Brand New Russian Consumer Mobile Panel that allows to get information on buying preferences of Russians within the shortest possible time. MMR International Lisa Couzens Rosemount House, Rosemount Avenue West Byfleet, Surrey KT14 6LB Phone: lisa.couzens@mmrinternational.com Website: Stand 76 Building on 30 years of traditional market research expertise, we have worked with our award-winning technology partner, Klood, to develop a revolutionary new digital platform: Brand Data Intelligence. This powerful listening and analytics technology captures a wealth of relevant, real-time, spontaneous online commentary from millions of sources in multiple languages, generating actionable findings. Nebu Eric van Velzen Assum 16A The Netherlands Phone: eric.vanvelzen@nebu.com Website: Stand 31 Working with Nebu is more than just you and Nebu - it s a network of winners. Dub InterViewer is a single multi mode data collection system for CATI/ CAPI/CAWI. It includes all the functionality you need: question libraries; dynamic question forms; an in-built multimedia library; scheduled imports & exports; real-time online reporting and a simple GUI. Netquest Joaquim Bretcha and Andreas Wech Nexus I Building, c/ Gran Capitán, Barcelona Spain Phone: jbretcha@netquest.com and awech@netquest.com Website: Stand 41 & 42 Netquest is the leading online fieldwork provider for the market research sector with more than 700,000 consumers in 21 countries. We are the first online panel in Latin America, Spain and Portugal certified with the ISO Standard providing declarative and behavioral integrated data solutions. Neurohm Aleksandra Bis 9/2 Flory St Warsaw Poland Phone: aleksandra.bis@neurohm.com Website: Stand 69 Global research & consultancy company emerged from innovative R&D started in We develop original research methods based on high technologies, including Reaction Time. Now, we introduce icode - a simple & scalable online platform for self-service IMPLICIT studies held worldwide. 60 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

34 EXHIBITORS Noldus Research Nadège Krebs Nieuwe Kanaal 5 The Netherlands Phone: info@noldus.nl Website: Stand 17 Noldus delivers detailed insights into consumer choice behavior, product appreciation, and more. By leveraging our experienced consultants, we present our partners with powerful means to understanding the customer journey. The Noldus toolkit includes FaceReader, eye tracking, and multi-room video recording. Opinions Ltd. Mark Kikel 33 River Street, Chagrin Falls OH Phone: bids@opinionsltd.com Website: Stand 27 Committed to exceeding expectations, providing high quality Data Collection, Fieldwork and Market Research Services with a personal touch. Providing quality, validated data in a secure environment guides our growth and sets us apart from the competition. You can rest easy knowing that your project is in the hands of one of the most experiences teams in the data collection business! Our seasoned staff in operations, project management and coordination, client services, analysis/statistics/reporting, programming and tabulation offer you Remarkable Research. Prediki Prediction Services Hubertus Höfkirchner Bellevuestraße 45 A-1190 Vienna Austria Phone: info@prediki.com Website: Stand 32 Predki s gamified online communities deliver measurably more accurate, reliable and differentiated results. Quantitative results are fully backed by qualitative insights. Best applied for predictive concept tests, product innovation tests, advert & communication tests, polling & policy impact forecasts. Q&A Market Research Ugur Develi Bagdat Cad. No: 356/7 Saskinbakkal-Kadikoy Istanbul Turkey Phone: ugur.develi@qamarketresearch.com Website: Stand 70 Your Full - Service Market Research Agency in Turkey Q&A Market Research is a full-service market research firm which has been providing clients with insightful data about their customers and market. We do not only design the project, implement the study and analyse the data, we go one step further and deliver the results to you in actionable marketing strategies you can employ immediately. RealityMine Garry Partington Warren Bruce Court, Warren Bruce Road Manchester M17 1LB Phone: info@realitymine.com Website: Stand 61 RealityMine s suite of mobile consumer research products enable clients to actively engage with opt-in panelists regarding their daily behavior via the TouchPoints ediary, while passively collecting and analyzing digital activity across devices including mobile phones, tablets, PCs and smart TVs. Research & Results Christina Gruebl and Alexandra Frank Haldenbergerstr Munich Germany Phone: info@research-results.de Website: Stand 59 Research & Results publishes a leading market research magazine. The readership primarily consists of decision makers in market research, marketing, media planning and media research. Research & Results also organises a market research show in Germany, one of the largest market research events worldwide. Research Now Christian Dubreuil, Ben Hogg, Tom Markert, Marc Smaluhn 5800 Tennyson Parkway Suite 600, Plano, TX Phone: info@researchnow.com Website: Stand 34 Lounge 51&52 Research Now Group, Inc., is the global leader in digital data collection to power analytics and insights. We empower clients to make data-driven decisions by listening to and interacting with the world s consumers and business professionals through online panels, as well as mobile, digital and social media technologies. For more information, go to Sample Answers Ltd. Tony Dent Jardine House, 1c Clermont Road Teddington, Middx. TW11 8DH Phone: tony@sampleanswers.com Website: Stand 5 Sample Answers provide both consumer and business sampling services to the global market research industry. With offices in Europe and the Americas, we deliver the most complete range of sampling services for postal, telephone or on-line projects, covering more countries than any other sample provider. In particular we are renowned for our Dual Frame RDD solutions. For a comprehensive efficient service call us first. 62 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

35 EXHIBITORS SAMR SmartAgent MarketResponse Jorgen Botermans Leusderend RC Leusden The Netherlands Phone: Website: Stand 9 How do you put 45 years of market research experience into one tool. The answer is SmartAllies! SmartAllies automates the complete market research process in just a few clicks. Please come and experience SmartAllies Survey, Crosstabs, Panel Management, Dashboard, Direct Feedback and Text Analytics. SIS International Research Ruth Stanat 11 E 22 nd Street Floor 2 New York Phone: research@sisinternational research Website: Stand 29 SIS International Research is a global market research, market intelligence and strategic insights agency providing fieldwork, data collection and strategic market intelligence. Established in 1984, we have key offices in New York, London, Shanghai, Manila, Los Angeles and Seoul. SIS provides qualitative, quantitative, desk research, strategic research and market intelligence. SKIM Matthijs Pons Weena AM Rotterdam The Netherlands Phone: m.pons@skimgroup.com Website: Stand 60 SKIM is an international customer insights agency specializing in decision behavior. We guide our clients with customized solutions in pricing, portfolio, and communication decisions. Multinationals and research agencies trust us for our advanced methodological skills and actionable insights. Sports Marketing Intelligence Mickael Gootjes 3 rd floor, 52 Tottenham Court Road London W1T 2EH Phone: mick@sportsmarketingintelligence.com Website: Stand 6 Sports Marketing Intelligence (SMI) delivers a deep and detailed knowledge of sports fans, to better inform sports teams, sponsors, advertisers and the fans themselves. Our passion for sports drives us to continuously provide in depth market intelligence to those involved at all levels within the sports arena. Each business unit is led by experienced professionals, coming from a broad range of sports and market research backgrounds and experienced in turning tactical data into winning opportunities. Find out more at SSI Chris Watson India House, 2 nd Floor 45 Curlew Street London SE1 2ND Phone: chris.watson@surveysampling.com Website: Stand 39 & 40 SSI is the premier global provider of data solutions and technology for consumer and business-tobusiness survey research, reaching respondents in 100+ countries via Internet, telephone, mobile/ wireless and mixed-access offerings. SSI staff operates from 30 offices in 21 countries, offering sample, data collection, CATI, questionnaire design consultation, programming and hosting, online custom reporting and data processing. SSI s 3,600 employees serve more than 2,500 clients worldwide. Visit SSI at Stratégir Corinne Tomé 5 rue Foy Bordeaux France Phone: ctome@strategir.com Website: Stand 24 We are an independent market research group, operate internationally. We are based in Europe, China, the United States of America, Eastern Europe, Middle East and South America. We offer inspiration and rigour in decoding markets and people. We go beyond the facts to give our clients the confidence to shape the future. Stratégir specialises in solution focussed ad-hoc surveys, and addresses needs of Marketing teams (consumer knowledge, innovation and go to market issues), Category Management teams (shopper research) and R&D teams (sensory research). Survata Chris Kelly 12 Gallagher Lane, San Francisco, CA Phone: contact@survta.com Website: Stand 75 Survata is the simplest way to conduct an online survey. We re pioneering a new approach to sample by partnering with online publishers for non-incented respondents. Fortune 500 companies use us to receive survey design, programming & hosting, sample, & analytical tools all in one modern platform. Swift Prepaid Solutions Joe Kooima 2150 E Lake Cook Rd, Suite 150 Buffalo Grove, IL Phone: jkooima@swiftprepaid.com Website: Stand 22 Swift Prepaid Solutions is a leading issuer of VISA prepaid cards for survey and panel honorarium. The VISA prepaid card is a cash equivalent incentive that can instantly be sent in multiple currencies all around the world! Partnering with Swift streamlines the payment process and increases response rates! 64 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

36 EXHIBITORS Sytel Ltd Richard Compton 1 Cromwell Court, New Street Aylesbury, Bucks. HP20 2PB Phone: info@sytel.com Website: Stand 62 Local or hosted solutions anywhere with flexible pricing and excellent ROI. Single platform solution incorporating; recording, dialling, IVR and CATI bridge using SIP/ ISDN connections. Designed around your specific business and regulatory needs including mobile calling solution for the US market. Toluna Paul Twite Ealing Cross 85 Uxbridge Road London W5 5TH England Phone: toluna@toluna.com Website: Stand 83 Toluna is a pioneer in the dynamic world of market research, data collection, reporting and visualization. Toluna introduced the world s largest social voting community. For brands, this leads to deeper, richer insights that inform the important decisions they make to strengthen their businesses. Trident Research Sonia Kapoor and Arundathi Devanhalli # 510, 18 th Cross, Poornapragna Layout, Uttarahalli, Bangalore Karnataka India Phone: and sonia@thetrident-consultants.com and arundathi@thetrident-consultants.com Website: Stand 66 Trident Research offers 360 Field service in Asia Pacific and Middle-East. We offer End to End solutions, High Quality Online and Offline Field management and ability to go online via our in-house Qualitative research platforms that are cost effective Know more at: Union Panels Pte. Ltd. Megumi Mori Tokyo Opera City Tower, 24F Nishishinjuku, Shinjuku-ku Tokyo Japan Phone: contact@unionpanels.com Website: Stand 79 Premium Access. Local Reach. Union Panels is a rapidly growing online panel service provider that caters to the ever-changing needs of researchers around the world. We provide full-service and sample-only expertise through our 24-hour operational excellence and latest sampling technologies. University of Georgia/MRII Pamela Bracken University of Georgia 1197 S. Lumpkin Street Suite 192D Athens, Georgia Phone: Website: Stand 68 University of Georgia & MRII are proud education partners of ESOMAR. The Principles of Market Research and the Principles of Pharmaceutical Market Research are online certificate courses administered by the University of Georgia and are designed to teach the Market Research Core Body of Knowledge MRCBOK. Over 7,000 practitioners have enrolled in the programs from 98 countries. New Online Course: Principles of Mobile Market Research: Practices & Applications. This new, online short course explores emerging mobile technologies and how they can be applied to marketing research. Members and their company colleagues of ESOMAR enjoy a course discount for each of these courses! Voxco Gilles Bernasconi 66 rue Escudier Boulogne-Billancourt France Phone: gilles.bernasconi@voxco.com Website: Stand 2 Voxco is a global leader in survey technology. Flexible solutions include CATI, CAPI, deviceresponsive web surveys, and an all-new way to embed your surveys directly into your customer s favourite app. Reach any respondent, anytime, anywhere. VoxPopMe Dave Carruthers Studio 320, Zellig The Custard Factory, Gibb Street Digbeth Birmingham B9 4AA Phone: dave@voxpopme.com Website: Stand 78 VoxPopMe puts you inside the world of the people who matter most to you through the capture and intelligent analysis of short video responses either integrated in to your existing surveys/feedback programmes or directly through the VoxPopMe app. Visit to find out more. Wakoopa Simon van Duivenvoorde Warmoesstraat 149 The Netherlands Phone: simon@wakoopa.com Website: Stand 8 Founded in 2007 in Amsterdam, Wakoopa is the world s leading supplier of passive metering solutions. Wakoopa unlocks high quality behavioral data. Our goal is to create the user s preferred behavioral data sharing technology. Together with online access panels and market research companies we establish user centric, behavioral datasets. This data fuels innovative research designs such as consumer journey studies and audience measurement. 66 ESOMAR CONGRESS 2015 ESOMAR CONGRESS

37 EXHIBITORS WIN/Gallup International Association Natacha Vanasse c/o Walder Wyss Ltd. Seefeldstrasse Zurich Switzerland Phone: ext Website: Stand 47 WIN/Gallup International is the leading association in market research and polling and offers the Best of Both Worlds: the highest quality at the most competitive price. WIN/Gallup International is made up of the 75 largest independent market research and polling firms in their respective countries with a combined revenue of over 500 million and covering 95% of the world s market. Winkle Phil Sandy Keizersgracht 477D 1017 DL Amsterdam The Netherlands Phone: curious@winkle.eu Website: Stand 74 Winkle increases innovation success. Born from frustration that MR is slow, rigid, and merely confirms what you already know. We are fast, agile, and don t stop until we uncover new & useful learning. Global brands rely on us to cut the noise, distill data into insight, and deliver it with clarity. 68 ESOMAR CONGRESS 2015 ESOMAR CONGRESS