Payment solutions. Convenient ways to make and receive payments. Compare the benefits and features of each payment solution

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1 Banking products issued by Suncorp Metway Limited ABN To find out more, contact on Terms and conditions, fees and charges apply. Some products are available to approved applicants only. Compare the benefits and features of each payment solution Take a closer look at our great range of convenient payment solutions, specially designed to attract more business to your business. You ll soon see why it pays to be with. Payment solutions Business Payments Helping you manage your cash flow Managing the income and expenditure of your business doesn t have to be a chore. With Business Payments, we can help you simplify many of the routine tasks, and gain better control of your cash flow giving you more freedom and greater peace of mind. Convenient ways to make and receive All you need to get started is an internet connection and access to Internet Banking. So take advantage of the convenience, speed and efficiency of Business Payments today. Business Payments Credit Meet your commitments to creditors, including staff, using the 24/7 funds transfer. You can schedule regular such as payrolls and lease, as well as single or ad-hoc. And Business Payments can process files containing up to 1000 transactions, so there s plenty of room for growth. Talk to a Business Banking specialist today about all your payment solution needs. Call suncorpbank.com.au SUN1506D /09/11 A Visit your local branch

2 Payment solutions The easier you make it for your customers to pay you, the better. That s why has developed a range of payment solutions that make it easier than ever for your customers to do business with you. And we re more than happy to help you choose the options that suit you best. It s all part of a more personal way of doing business banking. Get your customers to pay quickly and spend more By giving your customers a choice of convenient payment options, they re more likely to pay you quickly, and spend more with you. And because we understand how your business works, our payment solutions can ultimately help you improve your efficiency and your cash flow. Our convenient range of payment solutions includes: EFTPOS Mobile EFTPOS EFTPOS Health Integrated POS Virtual POS BPAY EasyPay Business Payments. To compare the benefits and features of each payment solution, take a look at the table at the back of this brochure.

3 EFTPOS solutions With EFTPOS, your customers can use any Australian EFTPOS card, as well as Visa, MasterCard, American Express and Diners Club cards. Check out this great range of practical benefits and features designed to help your business: Same day settlement, 365 days a year (if settlement account with ). Free stationery. Fast installation and maintenance. Easy-to-read merchant statements. Stylish, compact design to help maximise counter space. Multi-merchant capability, meaning one terminal can be used by more than one merchant at the same location, making it ideal for professional practices for example, at a doctor s surgery. EFTPOS Countertop convenience With s EFTPOS technology, you can process credit and debit card transactions fast, with a choice of dial-up, broadband (IP) or mobile (GPRS) connectivity. It s ideal for restaurants, pharmacies, medical practices, accommodation services, estate agents and retail outlets.

4 Mobile EFTPOS Get paid anywhere, anytime Mobile EFTPOS is perfect for businesses on the go, in temporary locations or remote areas. You can go wireless and process without a cable, and if you ve got a charged battery, you re ready to process anywhere, anytime. It s great for businesses that need the mobility and flexibility to process outside their normal business premises, such as kiosks and market stalls, COD couriers, delivery services and mobile trades such as electricians, technicians and plumbers. EFTPOS and Mobile EFTPOS also offer you the ability to earn extra money by offering a range of value add applications such as mobile phone top-up, prepaid gift card sales and loyalty programs. EFTPOS Health The EFTPOS Health solution provides you with the ability to process private health fund claiming (HealthPoint), Medicare claiming and credit and debit card transactions through your EFTPOS terminal. Integrated POS Link your EFTPOS to your POS system s Integrated POS has been designed for busy convenience stores and retail outlets with multiple points of sale. It s also great for single lane checkout businesses and for processing large volumes of card transactions. Integrating your EFTPOS and POS software/inventory means that transactions only have to be entered once into the POS terminal, saving you time. It also eliminates errors caused by double-keying transactions.

5 Virtual POS 24-hour credit card processing without a card This innovative ecommerce payment solution includes fully featured modules, allowing you to accept via a number of online options with real time authorisation, including: MOTO (Mail Order Telephone Order ) process single in real time, via a web-based payment page. It s ideal for merchants who take through the mail or over the phone, or for larger entities that take ad-hoc for example, call centres collecting funds, including hotel central reservation centres, stadium seat bookings and direct marketing businesses. Shopping Cart integrated with a website (online shop) or Interactive Voice Recognition (IVR) system. Your customers can make for goods or services at their convenience. It s great for any business with an online store or IVR. Access to a MOTO payment page is available for ad-hoc, if required. Batch Loader manage multiple simultaneously. You can create payment files that can be used again and again, and store customer card details securely. It s perfect for processing bulk recurring or large volumes of transactions regularly, such as gym memberships, subscriptions and mail orders. Access to a MOTO payment page is available for ad-hoc, if required.

6 BPAY at The fast, efficient way to receive BPAY is Australia s most widely used bill payment service. It makes life easier and more convenient for your customers by allowing them to pay bills any time, via internet or phone banking. You can also give customers the choice of making from either their cheque, savings or credit account. Ideal for businesses that produce bills for customer-initiated, BPAY can also help: improve your cash flow, by providing cleared funds overnight provide daily payment files with a choice of formats for easy reconciliation of funds and payment information. Choose from: BPAY Standard for businesses that issue large numbers of invoices. Funds collected are credited to your account as one single amount, and a reconciliation report listing all transactions will be sent daily. BPAY Direct for businesses that issue fewer bills. Each transaction collected is credited to your account individually. EasyPay Electronic made easy EasyPay is a secure electronic banking facility that enables you to perform credit and debit using the industry standard APCA (Australian Payments Clearing Association) payment files, 24 hours a day, without leaving the office. You ll save time and money and have more control over your finances than ever before. You can also retrieve payment files and reports for viewing and retransmission purposes. EasyPay Direct Credit enables you to perform payroll, creditor and supplier. EasyPay Direct Debit enables you to gather regular including membership subscriptions, rental and recurring bill such as insurance premiums, mobile phone bills, electricity and gas.

7 EFTPOS Suncorp Bank Mobile EFTPOS EFTPOS Health Integrated POS Virtual POS EasyPay Credit EasyPay Debit Business Payments BPAY at Suncorp Bank Brief description process credit and debit card transactions via a countertop EFTPOS terminal process credit and debit card transactions via a mobile EFTPOS terminal process private health fund claiming, Medicare claiming and credit and debit card transactions via a countertop EFTPOS terminal process credit and debit card transactions via an EFTPOS terminal that is integrated into your Point of Sale (POS) system process online credit card transactions via the following three options: MOTO (Mail Order Telephone Order ), Shopping Cart or Batch Loader transactions Businesses that accept transaction details via mail order, telephone order, IVR, shopping carts, or have recurring to collect Allows you to credit your customers and staff s accounts debit your customers accounts process ad-hoc or regular credit transactions via Internet Banking Allows you to receive from your customers Suitable business type Cafes and restaurants, retailers, accountants, estate agents etc. Mobile trades, delivery services, COD couriers, kiosks and outdoor market stalls and any retail store that requires the mobility and convenience of a flexible payment processing method Medical practices that wish to process private health fund claiming and/or Medicare claiming in addition to credit card transactions, e.g. dentists, optometrists, chiropractors, naturopaths, general practitioners etc. Yes, up to 4 merchants on 1 terminal* broadband (IP)^ Businesses that wish to integrate the EFTPOS terminal with their POS system, e.g. stores with multiple lanes or multiple points of sale. Also suitable for businesses with a single point of sale Businesses that pay creditors or staff on a regular or ad-hoc basis Businesses that need to collect regular such as memberships, rental and recurring bill Businesses that pay creditors or staff on a regular or ad-hoc basis Businesses that issue small or large amounts of invoices Multi-merchant available Yes, up to 5 merchants on 1 terminal broadband (IP) or mobile (GPRS) Yes, up to 5 merchants on 1 terminal Mobile (GPRS) n/a n/a n/a n/a n/a n/a Communications methods Value added services broadband (IP) broadband (IP) broadband (IP) broadband (IP) broadband (IP) n/a Phone top-up, loyalty programs, gift cards, Blackhawk and Bartercard Visa and MasterCard credit and debit cards, American Express and Diners Club cards Phone top-up, loyalty programs, gift cards, Blackhawk and Bartercard Visa and MasterCard credit and debit cards, American Express and Diners Club cards n/a Phone top-up # n/a n/a n/a n/a n/a Payment methods accepted Visa and MasterCard credit and debit cards, Medicare cards and a variety of participating health fund cards Visa and MasterCard credit and debit cards, American Express and Diners Club cards Visa and MasterCard credit cards, American Express and Diners Club cards Cheque or savings Cheque or savings Cheque or savings Cheque, savings or credit card *If Medicare not required, 5 merchants is applicable. ^GPRS available when private health fund claiming not required. # Dependant on POS software provider. Subject to successful application and approval from American Express and Diners Club respectively. Refer to for participating health fund providers.