CONTENTS NETHERLANDS BELGIUM FRANCE PARIS LYON. Introduction Candidate Survey. Business Support. Finance

Transcription

1 SALARY SURVEY 2015

2 CONTENTS Introduction 3 Candidate Survey 4 NETHERLANDS Business Support 7 Finance 8 BELGIUM Business Support 11 Finance 12 FRANCE PARIS Accounting & Finance 14 Banking & Financial Services 15 Business Support 16 Human Resources & Legal 17 Information Technology 18 Insurance 19 Real Estate 20 Supply Chain 21 LYON Contract 22 Contact Us 23 2 Salary Survey 2015

3 INTRODUCTION The Dutch economy made small steps of progress and improvement in Recruitment picked up during the summer and growing Dutch export activity boosted demand for supply chain and sales support professionals. Multinationals continued to establish EMEA offices and shared services centers in the Netherlands, which led to greater demand for multilingual accounting and customer service specialists. Our outlook on 2015 is positive. We have grown significantly over the last year and we expect this growth to accelerate further. We have asked our candidates about their expectations for 2015 and they too are optimistic about the times ahead. Over 38% expect the number of vacancies in their field of expertise to increase, and more than half of the respondents expect a salary raise. You can find more results of our study on page 4. What are your expectations for 2015? We d love to hear your view and discuss your hiring challenges and needs with you. As always, feel free to contact us for advice or when you have an urgent need for staff. Jose Bokhorst Associate Director Walters People +31(0) Salary Survey

4 CANDIDATE SURVEY ACCOUNTING & FINANCE BUSINESS SUPPORT What do Dutch professionals expect from the job market in 2015? We've asked our candidates to take part in our survey which addresses current salary satisfaction and expectations for development. THIS SURVEY WAS COMPLETED BY PROFESSIONALS IN ACCOUNTING & FINANCE 51 % BUSINESS SUPPORT Customer service HR Secretarial and management support Office management Sales support Logistics & supply chain Other 0-3 YRS' EXP 3-6 YRS' EXP 6+ YRS' EXP IN WHAT RANGE IS YOUR CURRENT SALARY? HOW DID YOUR SALARY EVOLVE IN 2014? ACCOUNTING & FINANCE BUSINESS SUPPORT >3% Decrease 1-3% Decrease No change 1-3% Increase >3% Increase WHAT ARE YOUR SALARY EXPECTATIONS FOR 2015? ACCOUNTING & FINANCE BUSINESS SUPPORT ARE YOU SATISFIED WITH YOUR CURRENT SALARY? ACCOUNTING & FINANCE BUSINESS SUPPORT % 20% 40% 60% 80% 100% Yes Neutral No 4% believe that they are paid above the average market rate WHAT ARE YOUR EXPECTATIONS FOR THE JOB MARKET IN 2015? ACCOUNTING & FINANCE BUSINESS SUPPORT % 20% 40% 60% 80% 100% I expect a wider range of vacancies for my type of role I expect the number of vacancies to remain stable I expect less available jobs for my type of role 4 Salary Survey 2015

5 TOP 6 EXTRALEGAL BENEFITS TOP 5 FACTORS RATED AS 'VERY IMPORTANT' WHEN CHOOSING A NEW JOB OR ASSIGNMENT NL 49% 39% 37% 36% 35% Challenging job content Job security Career progression Work/life balance Salary Transportation allowance Pension plan Bonus Collective insurance Laptop / tablet Work from home 51% 31% 26% 24% 19% 15% 65% would consider accepting a lower salary for a more challenging job BE Lunch allowance Health insurance Pension plan Bonus Transportation allowance Laptop / tablet 68% 55% 54% 34% 30% 25% 55% would consider accepting a lower salary to work closer to home 78% plan to follow training or classes to support their career development 68% expect to change jobs in 2015 FR Pension plan / group insurance Lunch allowance Sports / cultural / gift vouchers Bonus Laptop / tablet Mobile phone 52% 39% 35% 14% 8% 7% 34% discuss their salary with colleagues 47% of Dutch professionals get no compensation for working overtime These figures are based on a survey conducted among 1,765 Walters People candidates (290 in the Netherlands, 475 in Belgium and 1000 in France). Of the Dutch respondents, 57% were female and 43% were male, and 52% were born between 1980 and For more information about this survey, contact netherlands@walterspeople.nl. Salary Survey

6 NETHERLANDS

7 NETHERLANDS BUSINESS SUPPORT In 2014, confidence in the market increased, leading more professionals to consider career moves. However, despite growing confidence, many organisations retained large contract workforces to guarantee flexibility. A growth in exports triggered demand for export associates as well as for commercial support professionals in areas including sales support, customer service and inbound sales. In 2015, international companies will continue to establish EMEA offices around Amsterdam. This will reinforce demand for customer service and inbound sales professionals. Specialists with systems experience, such as SAP, will be a key hiring priority. We expect ongoing demand for skilled specialists and multilingual professionals - candidates who combine these skills will be highly prized. Competition for German, French and Scandinavian speakers will be particularly strong as more businesses open their EMEA operations in the region. We also anticipate a skills shortage of experienced and high-potential secretarial specialists. Due to changes in contract labour law, we expect increased demand for short-term, agencysupplied contractors. In 2015, candidate confidence will continue to grow, and while salaries will, in general, remain stable, we anticipate specialists and those with language skills to command increased salaries when moving roles. We expect demand for multilingual professionals to remain high. ROLE CONTRACT SALARY PER ANNUM EUR ( ) Customer Service (Multilingual) 20-42k 20-42k IT Helpdesk Specialist 20-42k 20-42k Inside Sales Representative 23-33k 23-33k Sales Support 24-40k 24-40k Supply Chain Specialist 32-60k 32-60k Order Management 30-38k 30-38k Export Associate 24-40k 24-40k Office Manager 30-50k 30-50k Personal Assistant 35-52k 35-52k Management Assistant 26-40k 26-40k Secretary 26-40k 26-40k Receptionist 23-32k 23-32k HR Support 25-36k 25-36k Data Entry 23-31k 23-31k WO/HBO Starter 20-32k 20-32k Robert Walters Global Salary Survey Salary Survey

8 NETHERLANDS FINANCE The recruitment market remained stable in 2014, against a backdrop of growing economic confidence. Temporary employees remained a popular hiring option, providing companies with flexibility as new projects were launched. SMEs and non-profit organisations, in particular, showed increased demand for temporary staffing. We also saw multinational organisations continue to establish shared service centres in the Netherlands, which led to greater demand for multilingual candidates. We anticipate that companies will increase temporary hiring to support projects scheduled in Additionally, there will be greater investment in improving business lines, creating demand for skilled specialists. Sector-specific knowledge, language skills and systems knowledge, such as SAP, will all be valued expertise. the knowledge and experience invested in their employees. The popularity of temp-toperm solutions will continue in 2015, in part due to employment law changes that will reduce the flexibility of permanent contracts. We anticipate that hiring managers will struggle to secure suitable international professionals who are committed to longterm opportunities in It will also be challenging to source highly-skilled candidates with the specific knowledge and requirements to adopt ongoing projects. Employers are therefore encouraged to ensure swift hiring processes to secure the right professionals. We expect rates to remain stable in 2015, although specialists are likely to receive increased pay when changing roles. In 2014, we saw a growing trend for temp-toperm positions as companies sought to retain KEY TRENDS Hiring will increase in 2015 with a continued demand for temp-to-perm hiring solutions. Multinational organisations continued to establish shared service centres in the Netherlands, leading to a greater demand for multilingual candidates. Sector-specific knowledge, language skills and systems knowledge, such as SAP, will be valued skill sets in We expect rates to remain stable in 2015, although specialists are likely to receive increased pay when changing roles. 173 Robert Walters Global Salary Survey Salary Survey 2015

9 NETHERLANDS FINANCE ROLE CONTRACT SALARY PER ANNUM EUR ( ) Data Entry 20-30k 20-30k Accounts Payable Administrator 23-33k 23-33k Accounts Payable Specialist 30-40k 30-40k Accounts Payable Team Leader 35-50k 35-50k Credit Controller 23-33k 23-33k Accounts Receivable Specialist 30-40k 30-40k Accounts Receivable Team Leader 38-50k 38-50k Senior Financial Administrator 35-40k 35-40k Junior Controller 33-40k 33-40k Financial HBO Starters 28-30k 28-30k Payroll Officer 40-50k 40-50k Robert Walters Global Salary Survey Salary Survey

10 BELGIUM

11 BELGIUM BUSINESS SUPPORT In 2014, demand for contract business support professionals remained stable and there was increased hiring of junior professionals. Harmonisation of white and blue-collar employment law led companies to replace probation periods with interim or fixed term contracts. Consequently, we saw increased candidate confidence in interim roles. In recent years, companies have undergone reorganisations, acquisitions and costcutting measures operating with only a lean workforce. As a result, hiring managers routinely expect candidates to be multi-skilled. In 2015, we anticipate companies will seek innovative, commercially-minded junior professionals with two to three years experience and technical, linguistic and numerical skills. We also anticipate strong demand for sales assistants and customer service representatives with technical backgrounds. In addition, employers are likely to struggle to secure experienced bilingual candidates in the 2.5-3k per month salary range. In 2014, hiring managers expected candidates to show more flexibility when negotiating salaries. In 2015, while permanent professionals might be able to reject offers below their expectations, temporary candidates are advised to be flexible in theirs. To counter the shortage of affordable, skilled candidates, employers are advised to consider senior professionals, who offer experience, stability and greater flexibility around salaries. To secure the best talent, hiring managers should be realistic about their needs, prioritise requirements and consider professionals with strong development potential. Providing training and career opportunities will be key to retention and offering additional benefits will create a competitive advantage. ROLE CONTRACT SALARY PER MONTH EUR ( ) 0-3 YRS' EXP 3-6 YRS' EXP 6+ YRS' EXP Administration Office Assistant Management Assistant Personal Assistant Office Manager Legal Assistant/Secretary Sales & Marketing Marketing Officer Sales Assistant Customer Service Representative Customer Service Team Leader Logistics & Supply Chain Supply Chain Officer Purchasing Officer Logistics Assistant Human Resources HR Officer Payroll Officer HR Assistant Robert Walters Global Salary Survey 2015 Salary Survey

12 BELGIUM FINANCE Recruitment in Flemish Brabant picked up from the second half of As international companies moved finance functions to shared services, demand focused on financial professionals with strong technical skills. In 2015, experienced multilingual cash collectors and credit controllers will be in demand, as will technically skilled, general ledger accountants. Competition will be fierce for junior professionals fluent in Dutch, French and English. In Brussels, recruitment improved as the year progressed and we saw SMEs recruit both junior and experienced professionals. As companies become increasingly automised, we expect initial demand for professionals able to implement new systems, followed by demand for highly qualified candidates, particularly analysts, to manage posttransformation phases. We also expect a continued challenge to source accountants as companies are all searching for trilingual candidates who are able to work at a strategic level. We anticipate that the lack of Dutch-speaking candidates willing to work in Brussels will persist. In East Flanders we saw cautious growth as hiring managers focused their activities on replacement hiring rather than team growth. As a result of renewed market confidence many contract positions became permanent, impacting the amount of available temporary staff on the market. Certain roles remained unfilled as there was a lack of suitable candidates. We expect that the demand for controllers and analysts will also increase. We anticipate that 2015 will see a competitive, candidate-led market. To secure talent we advise companies to streamline recruitment processes and invest in training and career development. Competitive remuneration and flexible working will also be important. We expect slight salary increases in 2015, particularly for risk and compliance professionals. ROLE CONTRACT SALARY PER MONTH EUR ( ) 0-3 YRS EXP 3-6 YRS EXP 6+ YRS' EXP Brussels & Flemish Brabant Financial Controller Business Analyst Senior/Chief Accountant General Ledger Accountant Junior Accountant/AP/AR Credit Collector Payroll Specialist East Flanders Financial Controller Business Analyst Senior/Chief Accountant General Ledger Accountant Junior Accountant/AP/AR Credit Collector Payroll Specialist Salary Survey 2015 Robert Walters Global Salary Survey

13 FRANCE

14 PARIS ACCOUNTING & FINANCE Recruitment volumes for accounting and finance professionals remained steady during Companies focused on improving cost efficiencies and controlling cash flow. Consequently, professionals with technical expertise in these areas were in demand. We anticipate continued growth in 2015 and renewed confidence to boost recruitment volumes. Hiring managers are likely to face a shortage of highly qualified accounting professionals, and we anticipate that many companies will appoint junior staff to support company growth, while assigning highly experienced professionals to maintain existing operations. In terms of pay rates, 2015 is expected to follow a similar pattern to 2014, with businesses exercising caution in terms of increasing rates. However, staff in highly complex areas or those with dual competencies such as IFRS accountants with a command of two languages or payroll administrators with a knowledge of shared service centres, can expect rate rises of 10-15%. To keep the best fixed term staff incentivised, hiring managers should consider offering development opportunities to motivate workers and promote the treatment of contract employees as active partners in a company s development. Hiring processes are expected to reduce in length in 2015 as companies compete to attract the best professionals. Rates will remain stable in 2015, however, staff in highly complex areas or those with dual competencies can expect increments of 10-15%. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Accounting General Accountant 30-45k 30-45k Accounts Payable 24-32k 24-32k Accounts Receivable 24-32k 24-32k Finance Credit Manager 38-50k 40-50k Cash Accountant 34-42k 34-42k Reporting 35-40k 35-40k Robert Walters Global Salary Survey Salary Survey 2015

15 PARIS BANKING & FINANCIAL SERVICES The banking sector began to recover in 2014, with rising recruitment levels across retail banks, lending and asset management. As the sector continues to recover we expect recruitment levels to grow in The new SEPA Regulations (Single Euro Payments Area), designed to harmonise European banking operations, led to increased demand for payment managers. Those fluent in English with a good understanding of the new framework were in highest demand. In addition, new European directives such as the AIFM have resulted in increasing demand for UCITS specialists. English-speaking graduates with a Master s degree specialising in finance or capital markets and six months to two years experience will be a key hiring priority. In 2015, retail banks will be looking to hire sales professionals and client advisers who understand new digital banking technologies. Back and middle office staff will continue to be in demand from lending and investment banks, and there will be a significant demand for compliance officers within management companies. With the derivatives sector also experiencing considerable regulatory change, highly specialised candidates with OTC experience and an in-depth knowledge of EMIR regulations will be sought-after. In addition, constant demand for qualified, experienced compliance professionals in recent years is likely to lead to a shortage of candidates in As in 2014, pay increases won t be awarded across the board but will be dependent on an individual s particular skills and expertise. To attract and retain the best talent, employers may need to focus on flexible working arrangements and better monetary incentives, as well as developing a shorter recruitment process. Shorter recruitment processes and better financial incentives will be key to attracting high-calibre applicants. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Back Officer 26-32k 26-34k Middle Officer 32-40k 32-40k Compliance Officer 35-45k 35-45k Financial Analyst 27-35k 28-35k Bank Receptionist 21-25k 21-25k Robert Walters Global Salary Survey Salary Survey

16 PARIS BUSINESS SUPPORT The market for business support staff remained buoyant in 2014, with the number of fixed term contracts increasing by 6% from the previous year. Management assistants became more multi-skilled, often becoming responsible for cross-disciplinary tasks such as implementing environmental policy, while assistants increasingly took on the responsibilities of a business partner. SMEs sought assistants who encompassed all-round expertise in marketing, accounting and HR. English-speaking team assistants were also highly sought-after by small finance and sales companies. However, larger organisations showed a preference for management assistants who specialised in a specific service, such as sales management. We expect team assistants to continue to be in demand over the coming year, alongside bilingual general management assistants and office managers. Professional expertise in a particular function, for example, HR, marketing or sales management, was also greatly sought-after at larger businesses, as was proficiency in English. Despite a buoyant recruitment market in 2014, remuneration levels remained the same for the second year running. Companies were still working with tight budgets and even bilingual candidates in high demand, especially French/English management assistants, experienced low rates. With growing demand expected in 2015, companies able to simplify their recruitment procedures (currently the average is two to three weeks with two to three levels of signoff) will secure the best support contractors in the market. The market for business support staff remained buoyant in 2014, yet pay rates remained static for the second year running. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Personal Assistant 45-50k 45-55k Office Manager 35-38k 35-38k Executive Assistant 38-45k 38-45k Team Assistant 30-35k 34-37k Administration Assistant 18-24k 18-24k Robert Walters Global Salary Survey Salary Survey 2015

17 PARIS HUMAN RESOURCES & LEGAL Improving market conditions in 2014 resulted in a number of medium and long-term opportunities for HR and payroll experts. As the HR profession dealt with changing legal requirements, professionals skilled in social and legal monitoring were in particular demand. With companies unable to offer significant rate increases, specialists in talent management were also sought-after. General HR operators, officers and assistants were in demand in areas such as training, relationship management and employee administration. We expect similar recruitment trends in 2015, but with a particular focus on candidates who can work in international settings. As a result, payroll managers, talent managers and HR business partners will be top of hiring managers agendas. Those who are also fluent in English with at least five years experience and competency in a range of human resources information systems will be in the highest demand. With wage increases unlikely in 2015, companies will once again need HR professionals who can devise creative incentives to attract and retain top talent. Legal recruitment is set to remain constant, particularly in general business and labour law. There will also be particular demand for one-to-one relationship specialists to support line managers. Again, English language skills are highly sought-after, and fluent speakers can expect pay increases of 5-10%, against a general background of static pay rates across the sector. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Payroll Manager 38-45k 38-45k Recruitment Officer 30-38k 30-38k Legal Assistant 26-30k 26-30k HR Assistant 24-30k 24-30k Payroll Technician 22-28k 24-30k Personnel Management 22-26k 22-26k Robert Walters Global Salary Survey Salary Survey

18 PARIS INFORMATION TECHNOLOGY Recruitment within the IT sector remained positive throughout New roles were created, retiring employees positions were replaced and fixed term contracts became longer, often extending into full-time positions. The move towards role creation is likely to continue into 2015 as demand for skills continues to grow. Design and development engineers with a degree and two to five years experience will remain highly sought-after. In particular, hiring managers may struggle to meet a growing need for front-end, Python,.NET, PHP and Java developers. English-speaking help desk and support technicians with European Qualifications Framework (EQF) level 5 or 6 are also likely to be in demand. Big data and the democratisation of business intelligence tools are also likely to create a growing demand for IS Analysts who can provide performance analysis to aid decision-making. In addition, as employees increasingly work from their own smartphones, tablets and PCs, a specific niche for IT developers who can facilitate the integration of devices has been created. Remuneration is very likely to remain stagnant in However, rates remain a key motivator for candidates, so interesting projects and job location are key to attracting the best applicants. Companies should also try to offer IT contractors regular training, involvement in cross-disciplinary and processing jobs, as well as bonuses. The popularity of employees working from their own smartphones, tablets or PCs led to an increasing need for IT developers who can facilitate the integration of devices. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Technical Project Manager 38-50k 40-50k Development Engineer 35-45k 37-45k System & Network Administrator 30-36k 30-36k Webmaster/Webdesigner 24-30k 24-30k Support Technician 22-28k 22-30k Robert Walters Global Salary Survey Salary Survey 2015

19 PARIS INSURANCE Against a backdrop of economic uncertainty, there was a steady flow of recruitment during 2014, with a notable increase in fixed term contracts. New regulations, including European Solvency II reform and ANI (National Interprofessional Agreement) created strong demand for specialists. With both protocols coming into force in 2015/2016, we expect increased requests for technically-skilled junior actuaries, risk managers, and lawyers to implement Solvency II, and a high demand for personal and mutual insurance advisers to meet the requirements of ANI. We also expect to see recruitment growth across the personal insurance market (health, provident funds, life and retirement insurance), driven in large part by a significant rise in the amount of life insurance savings contributions. At the same time, uncertain economic conditions led to a renewed focus on retirement planning - so we expect to see increased demand for retirement savings managers in With major banks poised to take a greater share of the insurance market, we expect increasing opportunities for customer relations professionals in the year ahead. A rise in selfemployment has also led to increased need for client relationship officers who can handle a broad range of insurance products, of which there is a notable shortage. In relation to compensation surrounding climatic events and natural disasters there will be continued demand for compensation managers for both private and corporate clients. Pay rates are likely to remain stable in 2015, with potential increases where demand is high including: underwriters, client relationship officers for insurance products and those able to deal with ANI. Providing a clear career path is increasingly necessary to retain top employees, particularly those in managerial, technical advisory or cross-disciplinary posts. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Underwriter 35-45k 35-45k Insurance Accountant 28-35k 30-35k Production Manager 25-35k 25-35k Claims Manager 25-35k 25-35k Call Centre Operator 20-25k 22-27k Robert Walters Global Salary Survey Salary Survey

20 PARIS REAL ESTATE Recruitment levels in real estate remained stable in 2014, despite a general fall in property prices and trading volumes. Fixedterm contracts were a popular choice to meet replacement hiring needs and allowed recent graduates to enter the job market. Properties in Paris and its immediate suburbs remained in high demand and professionals who could successfully retain portfolios, such as property, joint-ownership and letting managers, were increasingly sought-after. This trend is likely to continue in 2015, and hiring managers will specifically be seeking joint-ownership and letting experts qualified at European Qualifications Framework (EQF) levels 5 or 6. Various environmental and regulatory changes mean that experts such as property lawyers will also be in demand, while the financialisation of the property market is likely to result in a growing need for asset managers. Technological advances have led companies to adapt their services so we anticipate a greater need for skilled real estate professionals who are able to maximise new digital technologies. Candidates who are experts in their own field with the ability to stay abreast of technological and regulatory changes in the sector will be popular hiring choices. There is unlikely to be much movement in pay rates during 2015, so stimulating working environments are vital to attracting and retaining the best talent. Candidates will be required to stay abreast of technological and regulatory changes in the sector. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Co-ownership Administrator 32-45k 32-45k Rental Manager 30-40k 30-40k Co-ownership Accountant 28-35k 28-38k Estate Technical Manager 28-35k 28-35k Co-ownership Assistant 25-32k 25-32k Robert Walters Global Salary Survey Salary Survey 2015

21 PARIS SUPPLY CHAIN The supply chain industry saw a 6% increase in job opportunities during Companies increasingly used fixed term contractors to fill these positions in a bid to reduce costs and create a more flexible workforce. In an environment where strict budget management was key, procurement managers, logistics co-ordinators and sales forecasters were in high demand from companies looking to control costs through just-in-time deliveries. The most soughtafter applicants were those who not only had highly developed analytical skills (European Qualifications Framework level 7 and two to three years experience) but those who could see the wider business context of their role. In addition, English-speaking purchasing officers with project management skills were required to control costs and maintain productivity. The recruitment of sales administration professionals also increased as businesses sought to better manage order-handling delays. We expect a steady requirement for the same calibre of experts in The most sought-after candidates are likely to be sales administration assistants with European Qualifications Framework level 5, who are also bilingual in French and English and ideally fluent in a third language. A comprehensive command of SAP and considerable industry experience will also be highly desirable. In 2015, there will be a steady demand for qualified staff including: logistics coordinators, sales forecasters, procurement officers, sales administration assistants and transfer agents. Despite increased demand, pay rates are likely to remain stagnant. We recommend that hiring managers implement rapid recruitment procedures and quick decision-making processes to secure the best candidates. ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR EUR ( ) Supplier Planner 28-32k 27-33k Import Export Assistant 26-30k 26-32k Sales Administration Assistant 22-28k 22-28k Logistics Assistant 22-26k 24-28k Customer Service Assistant 19-22k 19-22k Robert Walters Global Salary Survey Salary Survey

22 LYON CONTRACT ROLE CONTRACT CONTRACT SALARY PER ANNUM EUR ( ) RATE PER HOUR ( ) Finance & Human Resources Payroll Manager 38-42k 38-42k General Ledger Accountant 28-35k 28-35k Banking & Insurance Banking Customer Advisor 23-32k 23-32k Back Officer 22-28k 22-28k Business Support Support Sales 19-24k 20-24k Sales Administration Assistant 19-30k 22-26k Salary Survey 2015 Robert Walters Global Salary Survey

23 CONTACT NETHERLANDS BELGIUM FRANCE AMSTERDAM WTC, tower H Zuidplein XV Amsterdam t: +31 (0) netherlands@walterspeople.nl ROTTERDAM Groothandelsgebouw Stationsplein AK Rotterdam t: +31 (0) netherlands@walterspeople.nl BRUSSELS Avenue Louise Brussels Business Support t: +32 (0) f: +32 (0) bsbrussels@walterspeople.com Finance t: +32 (0) f: +32 (0) belgium@walterspeople.com BRUSSELS-NORTH 6th Bridge Building Keizer Karellaan Sint-Agatha-Berchem t: +32 (0) f: +32 (0) gb@walterspeople.com GHENT Guldensporenpark Merelbeke t: +32 (0) f: +32 (0) gent@walterspeople.com ZAVENTEM Leuvensesteenweg 555 Entrance Zaventem Business Support t: +32 (0) f: +32 (0) bszaventem@walterspeople.com Finance t: +32 (0) f: +32 (0) zaventem@walterspeople.com PARIS 16, rue Washington Paris t: +33 (0) f: +33 (0) wpparis@walterspeople.com SAINT-QUENTIN 41, avenue du centre Montigny-le-Bretonneux t: +33 (0) f: +33 (0) wpparis@walterspeople.com LYON 94, quai Charles de Gaulle Lyon t: +33 (0) f: +33 (0) wplyon@walterspeople.com Salary Survey

24 BELGIUM FRANCE NETHERLANDS