Who are Simply. Mail Solutions?

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1 Who are Simply Companies large and small trust Simply Mail solutions with their private business communications, We re one of a handful of UK companies accredited as a Microsoft Partner with Gold Competency for Hosting. An achievement hard to obtain and harder to retain with its ongoing commitment to customer satisfaction and engineer training. We ve grown consistently since starting in 2006 and now more than 29,000 mailboxes are entrusted to our care. Whilst our data centres and staff are fully UK-based our customers are found everywhere, stretching around the globe from USA to China and Norway to South Africa. Mail Solutions?

2 Moving to a managed server environment is the right moment to upgrade your communications to the latest Microsoft Exchange. Microsoft Exchange 2013 brings a wealth of improvements to your communications, including: Improved syncing across mobile devices. OWA 2013 webmail for an Outlook-like experience. Faster, intelligent, message searching. Extended Microsoft support till at least Optional unified communications addon with Lync By switching to a managed Exchange server you ll also benefit from: Maintenance, upgrades, support, licences and running costs all included in one simple fixedprice agreement. Secure virtual environment with dedicated bandwidth and resources. Everything maintained and supported by Microsoft-qualified engineers. Outlook licences for Windows and Mac OS X included as standard. Microsoft Exchange 2013 is the premier communications platform, and partnering with Simply Mail Solutions is the best way of delivering advanced, secure communications to your employees. Exchange benefits

3 Future build Already more than 1,000,000 s pass through our servers every day and over 250,000,000 messages sit in customer mailboxes at any one time. We ve built a server infrastructure to meets the demands of today and is ready for the growth of tomorrow. Customer data is held in UK data centres connected by high-speed fibre connections and a site-to-site VPN connection into our head office for monitoring. Multi-homed IP connections deliver fast connections to enduser devices and maximise bandwidth protection Backups and cross-site mirroring between data centres maintain data integrity. If an issue develops at one location we instantly switch you to another, preventing downtime. Each data centre holds core certifications: ISO Information Security Management. ISO 9001 Quality Management. ISO Environmental Management. OHSAS Occupational Health and Safety Management. BS Business Continuity Management. PCI DSS Payment card industry data security standards. Moving to our managed servers gives you reliable, secure, capacity that adapts as your business changes.

4 Security first Questions over how secure cloud infrastructure is litter online debates and people are inherently more trusting of a server they walk down a corridor and see with their own eyes. When comparing the security of on-site v cloud servers people need to look at the whole set-up. An in-house server can use the highest network protection, but what about other considerations? We take security seriously and have multiple layers of network and physical restrictions to prevent unauthorised access to customer information: Physical access to the data centres is restricted to authorised personnel. Anybody arriving without prior clearance is turned away. The private server infrastructure means your data stays in its own virtual environment, away from other customer s information. Information is mirrored across data centres so if something catastrophic happened at one (and it never has) you won t lose a thing. All data on your managed server is encrypted at rest. Even if someone could take the data off the hard drives it would be unreadable. If a user s mobile device goes missing, and other cloud data can be wiped remotely. Security is a major concern when moving to a managed server. If you have any questions about the protection we provide, we re happy to put your mind at rest.

5 Change is a fundamental part of business. With managed servers it s easy to add extra resources when you need to, or adjust the number of addresses to match current employee levels. You re only billed for active mailboxes, plus a fixed server charge, so flexibility also makes a positive contribution to your budget planning. Flexibility

6 When your business data is hosted off-premises you need to know you ll never be left high and dry. Our managed servers come with 24-hour support and a direct line to senior engineers. If your server generates error messages at 2am, it s our engineers, not your IT team, which will be out of bed and fixing it. For non-technical support, your allocated account manager provides advice on making the best use of your managed server. Support that s always there