Take the lead role: with the Managed Server from Hostpoint.

Transcription

1 LeadingRole.

2 Take the lead role: with the Managed Server from Hostpoint. A constantly optimally functioning and up-to-the-minute website is indispensable nowadays: it allows your company to take a leading role and live up your claim to leadership. Your customers both current and potential have a right to expect to have quick and reliable access to all key information about your business and offerings. The Managed Server from Hostpoint gives you a smart software and hardware solution that will always present your website from its best side. That s because we take every precaution in ensuring that you are always reachable online. The Managed Server from Hostpoint gives you 24/7 monitoring and support, the fastest access, prioritized troubleshooting, and regular updates and backups. Furthermore, our Service Level Agreement ensures optimal customer service. Benefit from convincing performance features: Maximum speed and reliability The very latest quality hardware Server management by Hostpoint High security Exclusive Hostpoint Platinum Support Service Level Agreement Hostpoint Control Panel Storage cluster

3 HighSpeed.

4 Maximum speed and reliability Do you want to inform your existing customers quickly and conveniently about new products in your range? Or give potential customers, who might be interested in your products, fast answers to any questions they may have? The easiest way to do this, is to ensure that your website is always online and its content up-todate. The Managed Server product from Hostpoint gives you your own server to meet the highest demands. Maximum performance and high security are important features that set your company s website apart from the rest. Hostpoint provides this, too. The very latest quality hardware Even the best server technology the sort you are used to from Hostpoint must be maintained regularly. If any part of the Managed Server s hardware no longer meets the high demands placed on it by either us or even if it fails, Hostpoint will of course replace it within the shortest period. We have spare parts and entire replacement systems available straight from our Data Center. And one advantage for your company you shouldn t underestimate: Hostpoint does this for you too at absolutely no extra charge!

5 SaferSafe.

6 High security Naturally, it is not only the latest updates that regularly ensure that your Managed Server provides high security, but also an optimally protected data center that even large banks also entrust their servers with. To ensure that your data never suffers a worst-case scenario either, our intelligent backup solution gives you the option of retrieving lost data up to 30 days old (for details see under «Technical data»). Server management by Hostpoint The Managed Server gives you total security around the clock, because Hostpoint monitors your Managed Server 24/7, 365 days a year. If your service has a problem, we will deal with it immediately. Security and system updates are also carried out regularly and proactively by Hostpoint. In short, everything is already included in the price of the Managed Server and you never have to worry about unexpected extra charges.

7 VIPService.

8 Exclusive Hostpoint Platinum Support Hostpoint never leaves you in the lurch with your questions. You benefit from firstclass and reliable and phone support, and the exclusive Hostpoint Platinum Support ensures your queries are always answered with top priority. It also gives you access to your very own personal contact at Hostpoint. And we are always happy to call you back - simply use our callback service, which is included in the price of the Managed Server. Service Level Agreement Naturally, the Service Level Agreement (SLA) is already included in the price. It guarantees the availability of your web services and our response times.

9 BestForm.

10 Hostpoint Control Panel Your very own Hostpoint Control Panel gives you easy control over your Managed Server, straight from your browser. A few mouse clicks is all it takes to organize your entire server (e.g. domain names, web server, mail server, databases etc.). It gives you the flexibility to make changes according to your needs at the drop of a hat and to stay one step ahead of the competition at all times. Storage cluster Double protection is always better: Your web and data (200 GB as standard) is stored on a high-availability Hostpoint storage cluster. In addition, the data is mirrored to a second storage system behind another physical firewall.

11 Technical data Servers Brand-name servers 2 processors 5 fixed IP addresses Redundant power supply Storage cluster 200 GB on failsafe storage clusters Data mirroring to a standby system behind a second physical firewall Server connection 100 Mbit switchport Multihoming (2 x 1 Gbit connection) Peering to access providers Includes 2 terabytes of traffic per month Clustered services Separate systems for , web services, webmail, backups and storage Load distribution of all services and webmail through mail cluster Physical separation of all redundant systems Backup Daily backup Data can be accessed retroactively for up to 30 days (retrievable data: after 48 hours: backup every 4 hours; after 1 week: daily backup; after 2 to 4 weeks: weekly backup) Data Center Server located in Switzerland Interxion Glattbrugg/Zurich (ISO certified) Local storage 2 hard drives (RAID 1) Exclusively for the operating system and MySQL databases Operating system & software OS FreeBSD (Unix) Hostpoint Control Panel (admin) Apache webserver PHP, Perl, CGI MySQL Platinum Support Prioritized phone support (at local rate) workdays 9 a.m. to 6 p.m. Prioritized support 365 days a year Callback service System management Server management by Hostpoint (365 days a year) Server software maintenance by Hostpoint 24/7 monitoring and intervention by Hostpoint SSH access to your server Divers 200 domains (DNS entries) Unlimited MySQL databases As of: 07/2010; changes reserved