Eaton Intelligent Power Protector (IPP) User s Guide

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1 Eaton Inteigent Power Protector (IPP) User s Guide

2 Eaton is a registered trademarks of Eaton Corporation or its subsidiaries and affiiates. Googe Chrome is a trademark of Googe, Inc. HyperTermina is a registered trademark of Higraeve. Linux is a registered trademark of Linus Torvads in the United States, other countries, or both. Microsoft, Internet Exporer, Vista, and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. Mozia and Firefox are registered trademarks of the Mozia Foundation. Nationa Eectrica Code and NEC are registered trademarks of Nationa Fire Protection Association, Inc. Phiips is a registered trademark of Phiips Screw Company. A other trademarks are property of their respective companies. Copyright 2013 Eaton Corporation, Raeigh NC, USA. A rights reserved. No part of this document may be reproduced in any way without the express written approva of Eaton Corporation.

3 Tabe of Contents 1 INTRODUCTION Compatibiity Eaton Devices Seria Line Devices Eaton IPM Management Network Ports Troubeshooting HTML pages Ubuntu's Software Center Linux Graphica System Integration Linux Network System Integration When Activating Shutdown Controer under Linux Events and Actions with Some Windows x64 bits OS Windows Vista Hibernate Sequence Shutdown Sequence Terms Acknowedgements INSTALLATION Instaation Prerequisites On the System Hosting Eaton IPP On the System that Dispays the Web-based GUI Windows Quick Start Instructions Graphica Instaation Configuration Operation Instaation Resut Uninstaing the Windows Eaton IPP (Standard Method) Instaing/Uninstaing the Eaton IPP (Command Line) Linux Instaation Native Instaation on a Red Hat, Suse, Mandriva, or Derivative System Native Instaation on a Debian or Derivative System Generic Instaation on Linux Upgrading the Eaton IPP Product CONFIGURATION Discover UPSs Connected through USB/Seria Discover Nodes Connected on the Network Prerequisites Discovery Configure Node Settings Configure Actions E-mai Action Type Command (Execute Script/Program) Action Type Aarm Box Notification Action Type Advanced Events and Actions Customization Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 i

4 Tabe of Contents Configure User Accounts System Settings Edit Scan Settings for Discovery SHUTDOWN Shutdown Configuration Edit Power Source Edit Shutdown Configuration Edit Advanced Shutdown Criteria Edit UPS Configuration Test Access Test Shutdown Shutdown Use Case Architecture # Architecture # Architecture # SUPERVISION Access to the Monitoring Interface Loca Access Remote Access Power Source View Information Pane Measures Pane Environment Pane Graph Pane Synoptic Pane Events Pane Statistics Pane Events List Representation Caendar Representation Node Events List Launching the Device Web Interface REDUNDANCY Enabing Redundancy Eectrica Redundancy Schemas Configuring Redundancy Redundancy Views Composite Device in Power Source View Power Components Sub-view Redundancy Use Cases Use Case # Use Case # Use Case # Use Case # Redundancy Advanced Behavior Exampe Redundancy Aarm Management with Four Modues Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 ii

5 Tabe of Contents Protection Aarm Management with Four Modues Redundancy Compatibiity SERVICE AND SUPPORT WARRANTY Eaton Inteigent Power Protector (IPP) Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 iii

6 Chapter 1 Introduction Eaton Inteigent Power Protector (IPP) is protection software that gracefuy shuts down oca computers and servers powered by a UPSs in the event of a power outage. The Eaton IPP acquires information through oca or network communication using: Loca Communication. UPSs USB or RS-232 communication ports (Pusar & Powerware series) Network Communication. Web/SNMP Cards, such as Network Management Cards, Network-MS, and Modbus-MS, Connect UPS XSot, PXGX 2000, PXGX-UPS The Eaton IPP provides the foowing: Provides oca computer gracefu shutdown through network or oca connectivity Aows Eaton Inteigent Power Manager (IPM) to provide centraized management and supervision of Eaton IPP appications running on virtuaized servers other than VMware vcenter (such as Microsoft Hyper-V Hypervisor or Citrix Xen ). Aows Eaton IPM to provide advanced management feature (mass configuration and mass upoad) with the Eaton Network Management Cards (aso caed NMC), Network-MS (exampe, 66102/ ), and Modbus-MS (exampe, 66103). Figure 1 shows the Eaton IPP Main Page. Figure 1. Eaton IPP Main Page Compatibiity Eaton has tested the compatibiity of the Eaton IPP with the foowing devices and appications. The Connect-UPS-E card (Powerware series) has not been tested but shoud be compatibe. If a device doesn t support the Quick Scan feature, it can be supervised if Address Scan or Range Scan operations are performed. See Discover Nodes Connected on the Network on page 18 for more information. Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 1

7 Introduction Eaton Devices Tabe 1. Eaton Devices Eaton Equipment Designation Network Management Card Minisot SNMP / Web - Network-MS (ex 66102; DA firmware revision and above) and associated Environment Sensor Network Management Card & Modbus /JBus -Modbus-MS (ex 66103; through Ethernet Network) and associated Environment Sensor ConnectUPS- Minisot Network Management Card / Network-MS (ex ) ConnectUPS-BD Web /SNMP P/N (**) And associated Environment Sensor ConnectUPS-XSot Web /SNMP/xHubCard, P/N (*) (**) And associated Environment Sensor PXGX2000 P/N (*) (***) PXGX-UPS Card Legacy: MGE Network Management Card Minisot SNMP/Web and associated Environment Sensor Legacy: Network Management Card Transverse SNMP/Web and associated Environment Sensor Type UPS Option Card Eaton Pusar UPS Option Card Eaton Pusar UPS Option Card Eaton Powerware UPS Option Card Eaton Powerware UPS Option Card Eaton Powerware UPS Option Card Eaton Powerware UPS Option Card Eaton Powerware UPS Option Card (egacy) UPS Option Card (egacy) 1: Since Inteigent Power Protector 1.10, the Eaton Powerware three-phase UPSs compatibiity is officiay avaiabe according to the foowing soution: Cards: ConnectUPS-X v4.32 or PXGX2000 v UPSs: Bade UPS, PW9155 Dua Phase, PW kva, PW kva, PW kva & SBM Known imitation: PW9315 is not supported by the1.10 reease 2: Required Connect UPS XSot/BD configuration: Set the IPP Discovery password to the same vaue as the Web / SNMP read community name (defaut is pubic) In the ConnectUPS Write Access Manager s contro menu (using Tenet, SSH, or a seria connection): disabe SNMP access restricted by IP/ Hostname (this is the defaut setting since firmware version 2.02) or configure it correcty. (IPP has to be configured in the trusted host ist.) 3: Required PXGX 2000 / PXGX-UPS configurations: Set the IPP Discovery password to the same vaue as the PXGX read community name (defaut is pubic) On the PXGX Access contro page, disabe SNMP access restricted by IP/Hostname or configure it correcty (IPP has to be configured in the trusted host ist) When using PXGX, take care to configure PXGX in SNMP V1 or SNMP V1 + V3 Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 2

8 Introduction Seria Line Devices The Eaton IPP is compatibe with the foowing seria ine devices (see Tabe 2). Tabe 2. Seria Line Devices Eaton Equipment Designation Connectivity Eaton Powerware series: USB or RS-232 Eaton 3105, 5110, 5115, 5130, 9130, 9135, 9140 and egacy 9120, 9125 Eaton Powerware series: RS-232 ony Eaton BadeUPS, 5125, 9155, 9355, 9390, 9395 Eaton Pusar Series: USB or RS-232 Evoution 650 / 850 / 1150 / S 1250 / 1550 / S 1750 / 2000 / S 2500 / S 3000 Pusar 700 / 1000 / 1500 / 1000 RT2U / 1500 RT2U (INTL. & US Modes) Pusar M / EX Eaton 5PX, 5P Pusar MX & Pusar MX Frame 16 U / MX Eaton 9PX Eaton Pusar Series: RS-232 ony EX RT Comet EX RT 1:1 / 3:1 / EX 5 RT (Asia/Pacific) Eipse ASR 600/750/1000/1500 USBS, Eipse MAX, Protection Station, Protection Center, NOVA AVR, are currenty supported by Persona Soution Pac software. Eaton IPM Management The Eaton IPP can be remotey managed, configured, and updated using Eaton IPM supervisory software. Using the Eaton IPM, you can perform mass configurations and mass updates of Eaton IPP appications. The Eaton IPM can aso remotey perform the foowing: Dispay an Eaton IPP configuration Configure a singe Eaton IPP Synchronize mutipe Eaton IPP configurations Trigger Eaton IPP instances upgrade Refer to the Eaton Inteigent Power Manager (IPM) User s Guide for more information. You can evauate Eaton IPM the by downoading a free tria version that wi manage up to 10 nodes. Network Ports Tabe 3 ists the network ports used by the Eaton IPP. Tabe 3. Network Ports Other Eaton UPS Management Cards Protoco Mode Port Eaton Nework Card-MS, NMC * Eaton IPP with Shutdown Controer SMTP TCP/25 OUT OUT OUT OUT DHCP/BOOTP UDP/67 OUT OUT X X TFTP UDP/69 IN X OUT OUT HTTP TCP/80 IN IN IN/OUT IN/OUT Eaton IPP and Eaton IPM Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 3

9 Introduction Tabe 3. Network Ports (Continued) Troubeshooting NTP UDP/123 OUT OUT X X SNMP UDP/161 IN IN OUT OUT SNMP Traps UDP/162 OUT OUT X X UNMP UDP/200 X OUT IN/OUT IN/OUT HTTPS TCP/443 IN IN IN/OUT IN/OUT Eaton Supervision TCP/4679 X X IN/OUT IN/OUT Eaton Notification Broadcast UDP/4679 IN/OUT X IN/OUT IN/OUT Eaton SSL Supervision TCP/4680 X X IN/OUT IN/OUT Eaton Aarms Broadcast UDP/4680 OUT X IN IN Eaton Connected Aarms TCP/5000 IN X OUT OUT Eaton Connected Aarms TCP/5001 X X IN OUT Protoco HTML pages Cannot dispay the UPS properties page. HTTP 404 error with IE. Soution: Check the URL entered. or IP of the computer hosting Eaton IPP>:4680/ - or - or IP of the computer hosting Eaton IPP>:4679/ Ubuntu's Software Center The package is of bad quaity Soution: This is a known issue specific to Ubuntu Software Center. Cick the ignore and insta button. Linux Graphica System Integration Linux, Debian, and Ubuntu, with Gnome: Open shortcut is not present Soution: Mode Port IPP-Unix (NUT) TCP/3493 X X IN/OUT IN/OUT Incudes PXGX2000, PXGX-UPS, Connect UPS BD, Connect UPS X-Sot The menu shortcut wi appear the next time you aunch Gnome. In the meantime, open a Web browser and enter the foowing URL: Eaton Nework Card-MS, NMC Other Eaton UPS Management Cards * Eaton IPP with Shutdown Controer Eaton IPP and Eaton IPM Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 4

10 Introduction Linux OpenSUSE 11, with KDE: Open shortcut is not visibe Soution: To find IPP icon, use the Search function from the Appication Menu. You shoud then find the Eaton IPP icon in the Favorites section. Linux Red Hat, OpenSUSE and Mandriva: Notification icon (system tray icon) is not started upon instaation or upgrade Soutions: Launch the foowing command, as your standard user, from a termina or using a Launch feature: $ /usr/oca/eaton/inteigentpowerprotector/mc2 -systray If you aunch this command from a termina, add an ampersand (&) at the end of the command ine in order to detach the process. Cose your graphica session and og into a new one. The notification icon wi be automaticay start with the new graphica session. Linux Unity desktop: Open shortcut is not present Soutions: Open a termina and type the foowing ine: > sudo xdg-desktop-menu insta --novendor /usr/oca/eaton /InteigentPowerProtector/desktop/Eaton.directory /usr/oca/eaton/ InteigentPowerProtector/desktop/IPP.directory /usr/oca/eaton/inteigentpowerprotector/desktop/ Open.desktop Type open in the search box of the Unity Menu to retrieve the Open shortcut. Open a Web browser and type the foowing URL: Linux Network System Integration Network proxy not detected If your network proxy was not detected during instaation, you wi not be abe to access automatic update and other Internet resources from the Eaton IPP. This can be vaidated by the absence of proxy.cfg under /usr/oca/eaton/ InteigentPowerProtector/configs/ Soution: Create a fie named proxy.cfg under /usr/oca/eaton/inteigentpowerprotector/configs/ with the foowing content: { 'proxyhost': "your.proxy.address.com", 'proxyport': "proxy_port" } Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 5

11 Introduction For exampe: { 'proxyhost': "proxy.domain.com", 'proxyport': "8080" } Then, restart the Eaton IPP to reoad the configuration Eaton IPP Linux dispays the Network Communication Lost aarm after 20 minutes. Soution: Improvement in a future reease. When Activating Shutdown Controer under Linux When you enabe the Shutdown Controer optiona modue, a probem in the Eaton IPP service initiaization occurs on Linux. Soution: The issue can be easiy soved by restarting the Eaton IPP daemon once the Shutdown Controer modue has been activated. There is no need to restart the Eaton IPP daemon when disabing this feature. Events and Actions with Some Windows x64 bits OS When the shutdown command is caed from the Eaton IPP context, the system doesn't find it because it searched in C:\Windows\SysWOW64, even if the specified path is expicity C:\Windows\System32\shutdown.exe. This is a probem of some Windows x64 OS versions (e.g. XP x64 and 2003 x64). For exampe, this probem doesn't appear on Windows 7 x64. Soution: Retrieve shutdown.exe from the C:\Windows\System32\ foder and copy it into D:\IPP\ for exampe. Then modify shutdown.bat to expicity ca D:\IPP\shutdown.exe Windows Vista Hibernate Sequence By defaut, the Eaton IPP runs an Operating System Hibernate. Unfortunatey, the Hibernate option of Windows Vista is sometimes no onger avaiabe after performing a disk ceanup. In this case, Windows Vista Hibernate fais. Soutions: Change the Eaton IPP shutdown configuration from Hibernate to Shutdown. Execute the command Powercfg -h on under an administrator account to restore the Windows Vista Hibernate option. Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 6

12 Introduction Shutdown Sequence A PW 9130 UPS doesn't shut off as expected when IPP is connected through a USB/Seria connection and when a Web SNMP card is instaed. Soution: Disabe the UPS shutoff command from the card interface to ensure a proper shutdown by Eaton IPP For that, go to the "Configuration/UPS Shutdown and Restart Settings" page of the card and seect "No" for the parameter "Load Segment to Turn Off after OS Shutdown". If you have chosen to use the USB/seria connector for communication between IPP and your UPS which aso has a web card inside, it is better to disabe the shutdown criteria of the card to ensure the shutdown and the restart of your machine. Terms This section provides reated terms and definitions. IP Address When Transmission Contro Protoco / Internet Protoco (TCP/IP) is instaed on a computer, an Internet Protoco (IP) address is assigned to the system. Each address is unique and is made up of four numbers, each between 0 and 255, such as Secure Socket Layer The Secure Socket Layer (SSL) is a soution for securing transactions over the internet. SSL is a communication protoco that authenticates the data exchanged, as we as ensuring its confidentiaity and integrity. The protoco uses a recognized encryption method, the RSA agorithm with a pubic key. SSL is buit into Internet Web browsers. The padock in the bottom of your browser screen automaticay dispays if the server sending information uses SSL. Transmission Contro Protoco / Internet Protoco TCP/IP is a famiy of network and communication protocos for the transport and network ayers. Aso known as the Internet Protoco suite of network communication protocos. Acknowedgements The Eaton software deveopment team is gratefu to the foowing projects: Spider Monkey JSMiniNSPR Ext JS SQLite - The SQLite Project ( generousy donated source code to the pubic domain that heped us for this project. Open SSL - This Eaton IPP product incudes software deveoped by the OpenSSL Project for use in the OpenSSL Tookit ( - This Eaton IPP product incudes cryptographic software written by Eric Young ([email protected]). - This Eaton IPP product incudes software written by Tim Hudson ([email protected]). Lib USB Net SNMP Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 7

13 Introduction The fu icense version for each of these projects is avaiabe from Eaton IPP using the Settings > System > About seection path. Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 8

14 Chapter 2 Instaation This chapter provides Eaton Inteigent Power Protector (IPP) instaation prerequisites and quick start instaation procedures. Information about uninstaing and upgrading the product is aso incuded. Pease refer to the foowing instaation information for operating system compatibiity: The Eaton IPP Linux package is based on standard Linux mechanisms and therefore can be instaed and used with other Linux distributions. Instaation Prerequisites This section provides instaation prerequisites for the foowing: Systems hosting the Eaton IPP Systems that dispay the Web-based graphica user interface (GUI) The Eaton IPP instas a the necessary drivers for USB communication. If the Windows operating system attempts to insta a driver from Windows Update, you can cance this process. On the System Hosting Eaton IPP The Eaton IPP can be instaed on Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista 7, Microsoft Windows 7 and 8, and on Microsoft Windows Server 2003, 2008, and 2012 (incuding R2 revision). To avoid network or seria port access conficts, do not insta the Eaton IPP on a machine that aso hosts: - Eaton Inteigent Power Manager (IPM) - Eaton Enterprise Power Manager - Network Management Proxy - Persona Soution Pac - LanSafe and LanSafe Web View - Netwatch! IMPORTANT For Standby Configuration (Windows) In the properties settings of the Configuration Pane > Power Option, you must deseect (uncheck) the Standby configuration of your operating system in order to be compiant with the Eaton IPP. With the standby configuration seected (checked), your system is not protected. If you want to save energy, enabe the hibernate feature. On the System that Dispays the Web-based GUI The Eaton IPP graphica interface can be accessed remotey using a simpe Web browser. Access to this interface can be secured through Secure Socket Layer (SSL) connection and is aso secured through ogin and password. Eaton Inteigent Power Protector (IPP) User s Guide P Rev 1 9

15 Instaation The Eaton IPP graphica interface has been tested with: Googe Chrome Mozia Firefox Microsoft Internet Exporer (IE) version 7 and ater For optima performance, Googe Chrome or Firefox is recommended. For good performance, IE version 9 and ater is recommended. IE6 performance is not optima. Windows Quick Start Instructions This section incudes quick start instaation and configuration instructions. Graphica Instaation To insta the Eaton IPP: 1. On a computer with a Windows operating system, run the Eaton Inteigent Power Protector package under an administrator account. The Eaton Inteigent Power Protector Instaer Wecome screen dispays. 2. Observe the prompt and verify that the communication device is connected. Cick Next (see Figure 2). The Login screen dispays. Figure 2. Wecome Screen Eaton Inteigent Power Protector (IPP) User s Guide P Rev

16 Instaation 3. Read the appication description. Type the ogin and password and cick Login (see Figure 3). The defaut entry for ogin and password is admin. Figure 3. Login Screen If the browser does not open as panned, it shoud be started manuay and pointed to Configuration When started, the appication automaticay performs a discovery using the Quick Scan option: Using the Quick Scan operation, you wi discover Seria ine connected UPSs (RS-232 or USB). The discovered UPS (connected through RS-232 or USB ports) is automaticay assigned as the Power source (the Status icon is Green ). Networked UPSs through broadcast. Quick Scan is compatibe with Web/SNMP Cards, incuding Network-MS (exampe, / ) and Modbus-MS (exampe, 66103), Connect UPS XSot, PXGX 2000, and PXGX-UPS Card. The discovered UPS connected through the Network are not automaticay assigned as the Power source. You must seect the node and cick Set as Power Source. The icon becomes Green. Dispay the discovered nodes using Settings > Auto Discovery (see Figure 4). For the other nodes, perform the discovery based on IP address ranges using the Range Scan option. Using Range Scan discovers the nodes that are outside of the network segment and nodes that are not compatibe with the Quick Scan feature. Refer to Compatibiity on page 1 to determine if your node supports the Quick Scan feature. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

17 Instaation Figure 4. Quick Start - Auto Discovery Page Operation Use the Views > Power Source menu item (optiona) to supervise the current state of the compatibe power devices and appications. Seect a ine in the ist and the panes are updated with seected device information (see Figure 5). The Events > Event List view aows you to view the device events. Figure 5. Power Source Main Page Instaation Resut! IMPORTANT If you insta a new Eaton IPP reease without uninstaing the od one, you wi keep your database and your product settings. At the end of the instaation, the foowing shortcuts are created in the group Start > Programs > Eaton > Inteigent Power Protector - Open Eaton Inteigent Power Protector: Starts the main Eaton IPP graphica interface - Start Eaton Inteigent Power Protector: Starts the service Eaton Inteigent Power Protector (IPP) User s Guide P Rev

18 Instaation - Stop Eaton Inteigent Power Protector: Stops the service - Uninsta Eaton Inteigent Power Protector: Uninstas the program A service caed Eaton Inteigent Power Protector is aso created for the Database Acquisition Engine. - This program continuousy pos the status of Eaton devices and Appications connected on the network. - This service automaticay starts on machine boot-up. - This service provides the Web Interface. A system tray icon dispays the aarms on the oca computer. Right-cick this icon to dispay the same shortcuts as in the Windows Start menu. Uninstaing the Windows Eaton IPP (Standard Method) The foowing methods for uninstaing the Eaton IPP are avaiabe: Access the contro pane seection for your operating system to uninsta programs and remove the Eaton Inteigent Power Protector Vx.xx package per your system instructions. You can aso uninsta from the shortcuts to remove the product and custom fies (if you confirm the action): Start > Programs > Eaton > Inteigent Power Protector > Uninsta Inteigent Power Protector Instaing/Uninstaing the Eaton IPP (Command Line) You can insta or uninsta the Eaton IPP product from a command ine in order to depoy the software in a group, with or without using the graphica interface. You can aso configure protection settings from the command ine. Detai of avaiabe command options can be obtained using the foowing command: <packagename> -hep <packagename> [COMMAND] [OPTION]... The avaiabe commands are: -insta Launches the instaation/upgrade process (defaut). -uninsta Launches the process to uninsta the appication. The avaiabe options are: -debug Dispays debugging information on the consoe. -sient Insta the appication sienty. Access the instaation foder: -dir <instapath> Power source settings can be provided with: -sdn <ogin>:<password>@<address>,<oadsegment>, <shutdownduration>,<shutdowntimer>,<shutoffcontro> Eaton Inteigent Power Protector (IPP) User s Guide P Rev

19 Instaation Exampe The foowing command wi insta the Eaton IPP sienty in C:\Program Fies\MyFoder: <packagename> -insta -sient -dir "C:\Program Fies\MyFoder" -sdn The Eaton IPP instas with shutdown feature parameters Power source: Login: admin Password: admin Load segment: 1 (Master) Shutdown duration: 120 seconds Shutdown timer: -1 (None) Shutoff contro: 1 (Enabed) After the instaation is competed, open a Web browser with the foowing URL: (where <host> is the host name or IP address of the machine hosting the Eaton IPP). Linux Instaation Eaton IPP for Linux is avaiabe both in native package form (.deb or.rpm) and as a generic instaer for Command Line Interface (CLI). Native Instaation on a Red Hat, Suse, Mandriva, or Derivative System Graphica Instaation To insta graphicay: 1. Doube-cick the Eaton Inteigent Power Protector.rpm package. 2. The system prompts for the root password. Enter the root password. The system aunches a graphica front end, such as Red Hat's package Instaer (see Figure 6). Figure 6. Red Hat Package Instaer Command Line Instaation To insta from the command ine: 1. At the command ine prompt, type the command (as root): $ rpm -i ipp-inux_x.y.z.rpm Eaton Inteigent Power Protector (IPP) User s Guide P Rev

20 Instaation For exampe: $rpm -ivh ipp-inux i386.rpm Preparing... ########################################### [100%] 1:ipp-inux ########################################### [100%] 2. When the instaation is competed, open a Web browser with the foowing URL: (where <@IP> is the IP address of the machine hosting the Eaton IPP) Native Instaation on a Debian or Derivative System! IMPORTANT On Debian (Lenny), there is no defaut graphica instaer present. You shoud either use the command ine instaation that foows, or insta the package gdeb and gdebi and restart your graphica session to be abe to compete this procedure. This is a known Debian bug, which is registered in the Debian Bug Tracking System: Graphica Instaation To insta graphicay: 1. Doube-cick the Eaton Inteigent Power Protector.deb package. 2. The system prompts for the root password and then aunches a graphica front end, such as Gdebi (see Figure 7): Figure 7. Gdebi Front End 3. Cick Insta Package. 4. After instaation is competed, open the menu Appication > Eaton> Eaton Inteigent Power Protector> Open (in Gnome ), then foow the instructions in Configuration on page 18. Command Line Instaation To insta from the command ine: Eaton Inteigent Power Protector (IPP) User s Guide P Rev

21 Instaation 1. At the command ine prompt, type the command (as root): $ dpkg -i ipp-inux_x.y.z.deb For exampe: $ dpkg -i ipp-inux_ _i386.deb (Reading database fies and directories currenty instaed.) Preparing to repace ipp-inux (using.../ ipp-inux_ _i386.deb)... Unpacking repacement ipp-inux... Setting up ipp-inux ( ) When the instaation is competed, open a Web browser with the foowing URL: (where <@IP> is the IP address of the machine hosting the Eaton IPP) Generic Instaation on Linux If your system does not derive from Red Hat (.rpm) or Debian (.deb), you can insta Eaton IPP using the generic package. (This method is ony supported from the command ine.) To insta from a command ine in interactive mode: 1. Use the foowing command from where the generic instaer is ocated (as root): $ ipp-inux-0x_0x_000x-i386 -insta 2. For sient instaation, add the sient parameter (as root): $ ipp-inux-0x_0x_000x-i386 -insta -sient 3. When the instaation is competed, open a Web browser with the foowing URL: (where <@IP> is the IP address of the machine hosting the Eaton IPP) Uninstaing the IPP Linux Package If you chose the native packages for instaation, you can use your favorite packages management appication to remove the ipp-inux package. You can aso do the same from the command ine. For exampe: On RedHat and derivatives, use: $ rpm -e ipp-inux On Debian and derivatives, use: $ dpkg -r ipp-inux After uninstaing the native.deb or.rpm packages, some user's configuration and data are not removed, due to technica constraints. If you want to fuy remove these, use (as root): $ rm -rf /usr/oca/eaton/inteigentpowerprotector If you have chosen the generic instaer, use the foowing command for interactive uninsta (as root): $ /instaation/path/mc2 -uninsta For sient uninsta add the -sient parameter as shown beow (as root): Eaton Inteigent Power Protector (IPP) User s Guide P Rev

22 Instaation $ /instaation/path/mc2 -uninsta -sient Upgrading the Eaton IPP Product If you insta a new Eaton IPP Reease without uninstaing the od reease, you wi keep your database and your product settings. Refer to the Eaton Inteigent Power Manager (IPM) User s Guide for upgrade information. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

23 Chapter 3 Configuration This chapter describes how to configure the Eaton Inteigent Power Protector (IPP). Discover UPSs Connected through USB/Seria To discover UPSs through a USB or Seria connection: 1. From the eft-side Views pane of the Eaton IPP main interface window, seect the Settings-> Auto Discovery menu item. The Node List page dispays. 2. The first discovered UPS connected through RS-232 or USB is automaticay assigned as the Power Source. Identify the Power Source by the green status symbo (see Figure 8). When the Power Source is configured, the status symbo icon becomes green if the configuration is successfu or gray if the communication fais. Figure 8. Eaton IPP UPS Auto Discovery Discover Nodes Connected on the Network Prerequisites Each network node (such as Web/SNMP cards), must have a vaid IP address or a DNS name in the range that you have entered for auto-discovery. See Compatibiity on page 1. The Eaton IPP automaticay receives the aarms through notification or poing. For Connect UPS XSot/BD, the required configuration must be set: Set the IPP discovery password to the same vaue as the Web /SNMP read community name (defaut is pubic) In ConnectUPS Write Access Managers contro menu (via Tenet, SSH, or seria connection), disabe SNMP access restricted by IP/Hostname (this is the defaut setting since firmware version 2.02). In addition, Eaton IPP must be configured in trusted host ist) For PXGX 2000 & PXGX-UPS cards, the required configuration must be set: Set the IPP discovery password to the same vaue as the PXGX read community name (defaut is pubic) On the PXGX Access contro page, disabe SNMP access restricted by IP/Hostname or configure Eaton IPP correcty in the trusted host ist) Take care to configure PXGX2000 in SNMP V1 or SNMP V1 + V3 Discovery To discover nodes connected on the network: Eaton Inteigent Power Protector (IPP) User s Guide P Rev

24 Configuration 1. From the eft-side Views pane of the Eaton IPP main interface window, seect the Settings > Auto Discovery menu item. The Node List page dispays. 2. From the right-side pane, seect a discovery method (see Figure 8): Quick Scan: Automaticay performed when appication starts Range Scan: Cick the Range Scan button Address Scan: Cick the Address Scan button Quick Scan The Quick Scan request is a broadcast frame on 4679 IANA reserved port and 69 standard TFTP port. See Compatibiity on page 1 to determine if your node supports Quick scan feature Using the Quick Scan operation, you wi discover within a few seconds: - Web/SNMP Cards, such as Network Management Cards, Network-MS, and Modbus-MS, Connect UPS XSot, PXGX 2000, PXGX-UPS Each network node (such as Web/SNMP cards), must have a vaid IP address or a DNS name in the range that you have entered for auto-discovery. See Compatibiity on page 1. The Eaton IPP automaticay receives the aarms through notification or poing. Range Scan Using the Range Scan operation, you wi discover the nodes that are outside of the Network segment and nodes that are not compatibe with the Quick scan feature. See Compatibiity on page 1 to determine if your node supports the Quick scan feature. Cicking the Range scan button dispays the Range scan diaog. In the Range scan diaog box, edit IP address ranges and eventuay specify authentication parameters that are different from goba scan settings (see Figure 9). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

25 Configuration Figure 9. Range Scan Diaog Box Address Scan This type of node discovery performs a singe address scan (or for severa IP addresses separated by the ; character). In the Address(es) Scan diaog box, edit IP addresses to scan and eventuay specify authentication parameters that are different from goba scan settings. Each node (Network Management Card, proxy, or appication) must have a vaid IP address (or a DNS name) in the range that you have entered for auto-discovery (see Figure 10). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

26 Configuration Figure 10. Address(es) Scan Diaog Box Power Source None of the discovered UPSs that are connected through (Network) are automaticay assigned as the Power Source. You must seect the node and cick the Set as Power Source button. The Edit Shutdown Configuration diaog box opens automaticay when the Power Source is set (see Figure 11). Configure Node Settings Figure 11. Edit Shutdown Configuration Diaog Box Eaton IPP automaticay receives the aarms (through notification or poing) without specific configuration on the network card, proxies, or appications. To configure node information and access parameters (administrators ony): 1. From the eft-side Views pane of the Eaton IPP main interface window, seect the Settings > Auto Discovery menu item. The Nodes List page dispays. 2. Seect a node from the Nodes List page. 3. Cick the Edit node information button or the Set node access parameters button. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

27 Configuration 4. The Edit Node Information diaog or the Access parameters diaog dispays (see Figure 12 and Figure 13): Edit node information diaog. The Edit node information diaog box aows editing the node name, the user type, the node description and the associated oad aarm threshod. Access parameters diaog. You can define the access settings for a seected devices. Ony reevant settings are set, depending on the capabiities of the seected device capabiities. Figure 12. Node Access Parameters Configure Actions Figure 13. Node Information From the Settings > Actions menu item, the foowing types of notifications or executabe actions can be set to occur as the resut of specific Eaton IPP actions (see Figure 14 and Figure 15): E-mai Execute script/program Notification to the oca aarm notification box, avaiabe from the System Tray icon Eaton Inteigent Power Protector (IPP) User s Guide P Rev

28 Configuration Figure 14. Actions Window Figure 15. Create New Action Diaog Box The * fieds are required. Cicking the pen icon starts an assistant to fi the fied. Action active*: Enabes/disabes the action Action name*: Name for the action Event criticaities*: Critica, Warning, Norma, Communication Lost. With this parameter, you can fiter the notification according to the event eve (see Node Events List on page 52). If you seect Critica as fiter you wi not receive the associated Norma event informing that the device status changes from Critica to Norma. Event category*: A Events, Aarms, Shutdown events, Power events, Measures (see Aarms and Events in Event Category List on page 27). The pen icon aows you to seect and edit the event category. From View*: The view that triggers the event Action type*: E-mai, Command, Notification. According to your choice, specific settings are avaiabe for each action. E-mai Action Type You can set e-mai notifications for specific events. First, set the event fiter to specify the event trigger in the Create new actions diaog (see Figure 15). Then, set the e-mai notification criteria in the Edit Action diaog box (see Figure 16). The e-mai action is not active by defaut, but some of the fieds in the e-mai action settings pane are preconfigured by defaut. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

29 Configuration Figure 16. Edit Action Diaog Specific e-mai action settings are as foows: SMTP Server: To receive e-mai on UPS events you have to indicate the SMTP server IP address. A vaid ogin and password must be used when the SMTP server requests authentication. Login, Password: authentication information of the SMTP server Recipient: Receiver e-mai address. (You can specify mutipe receivers by separating them with coma.) Sender (Optiona fied): The e-mai sender. (Note that your SMTP server may require a vaid e-mai address.) Subject: The e-mai subject (can be customized with pre-defined variabes). Message: The e-mai message body (can be customized with pre-defined variabes as shown in Figure 17). Digest: you can specify that you want to receive a consoidation of the aarms that occurred during a deay that you can choose (if you specify none, each aarm wi generate an e-mai. With this setting, you wi receive more e-mai for the same number of events. Possibe vaues are: None / Every 10 seconds / Every minutes / Every hour / Every day For advanced use, the foowing options are avaiabe to you: You can dupicate an existing action aready configured and modify the desired parameters. You can customize the subject, such as when you use a third-party service provider to transate e-mai into SMS. You can specify that you want to receive a consoidation of the aarms that occurred during a deay time duration. For exampe, if you specify none, each aarm generates an e-mai. With this setting, you wi receive more e-mai for the same number of events. In the Edit message diaog (see Figure 17), cick the green pus (+) button to add a variabe. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

30 Configuration In the Edit message diaog, cicking the pen icon causes the Edit message assistant to fi the fied with some variabes. Figure 17. Edit Message Diaog Command (Execute Script/Program) Action Type In order to execute a script or program on UPS events, the program path is required. Exampe to pay sound aarms on events: 1. Create a batch command fie containing the command: mpay32.exe /pay /cose C:/WINDOWS/Media/<sound>.wav 2. Create an action of type command caing this batch fie. Windows For Windows, the program is executed under the SYSTEM account. For the right execution of some privieged commands, it is necessary to modify the execution context before it can be run. To aow a user to run specific toos and programs with permissions that are different from those assigned to the user's account, use the Windows RunAs command. This aows you to save the password (Windows XP Service Pac 2 and more recent versions). Use the foowing Microsoft command: > runas /profie /user:<windows_ ogin> /savecred <my_program.exe> When first executed, a password is required; it is saved for subsequent executions. Linux For Linux, the Eaton IPP process is running under root priviege (psuedo command is not needed to execute a program or she script). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

31 Configuration Aarm Box Notification Action Type The Notification action is active by defaut. Notifications are provided by aarms by defaut. Up to 10 aarms are dispayed on the oca computer in an aarm box (see Figure 18). The status part of the aarm box is optiona. It ony appears if a power source has been decared in the Shutdown configuration settings. Figure 18. Aarm Notification Box with System In the Event ist, you can view more than 10 aarms (see Figure 19). Figure 19. Aarm Notification Box with System Tray Icon The Aarm notification box is accessibe from the System Tray icon (see Tabe 4 and Tabe 5). Cick the icon to open the window that dispays the aarms on the oca computer. System Tray Icons If no Power Source has been decared, the System Tray Icon can have the states described in Tabe 4. Tabe 4. System Tray State Icons (Power Source not Decared) Icon State Description (BLUE) The System Tray Icon correcty receives aarms from Eaton IPP. (GRAY) Communication is ost between the System Tray and the Eaton IPP. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

32 Configuration If a Power Source has been decared, the System Tray Icon can have the states described in Tabe 5. Tabe 5. System Tray State Icons (Power Source Decared) Icon State Description The System Tray Icon correcty receives aarms from the Eaton IPP. AC is present on the power source. The System Tray Icon correcty receives aarms from the Eaton IPP. The power source runs in battery mode. The System Tray Icon correcty receives aarms from the Eaton IPP. A Warning event occurred on the power source. The System Tray Icon correcty receives aarms from the Eaton IPP. A critica event occurred on the power source. Communication with the power source has faied. Right-cick the System Tray icon for fast access to the functions shown in Figure 20. Figure 20. System Tray Contextua Menu Aarms and Events in Event Category List Aarms - Utiity faiure - Communication ost - Shutdown Imminent - Battery Low - Interna Faiure - Overoad - Output On/Off - Outets On/Off - Battery Faut - On Automatic Bypass - On Manua Bypass - Redundancy Lost - Protection Lost Eaton Inteigent Power Protector (IPP) User s Guide P Rev

33 Configuration Shutdown Events - Utiity faiure - Battery Low - Shutdown Imminent - Loca Run Time to Shutdown Power Events - Output Percent Load - Output Apparent Power - Output Active Power - Output Power Factor - System Defined Output Overoad Aarm Measures - Output Percent Load - Battery Remaining Capacity - Battery Run Time to Empty - Main 1: Votage, Current and Frequency - Main 2: Votage, Current and Frequency - Output: Votage, Current and Frequency - Output Apparent Power - Output Active Power - Output Power Factor Advanced Events and Actions Customization In the Eaton IPP instaation foder, you can see a configs/scripts foder containing a sampe user-defined action script (sampe_user_script.js). You can modify this script or create new scripts that define very specific events and actions. The sampe script in this foder provides detais about the expected structure and syntax for defining new actions and triggers. UserScript = { name: "MyScript", enabed: true, // Set this property to true to enabe the script Configure User Accounts To configure mutipe user accounts: 1. From the eft-side Views pane of the Eaton IPP main interface window, seect Settings > User List. The User List page dispays (see Figure 21). 2. Cick Add user. The Add user diaog box dispays. 3. Type the user s ogin and the user s password (see Figure 22). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

34 Configuration 4. Seect the user's profie eve: - Admin: User wi be abe to access a the features - User: User wi ony access the visuaization and cannot set changes to the system or nodes 5. Cick Save. Figure 21. User List Page for User Account Figure 22. Add User Diaog Box Note that the Eaton IPP contains a defaut Administrator profie with: admin as ogin admin as password WARNING For security reasons, Eaton recommends that you change the defaut password immediatey after the instaation. A pop-up message provides a security warning if the password contains ess than eight characters. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

35 Configuration System Settings You can edit system settings. From the Settings > System menu item, you can edit system information, edit anguage, edit scan settings, and edit modue settings (see Figure 23). Figure 23. System Settings Page Seect one of the items on the System page and then doube-cick the item, or singe-cick the corresponding button in the right-side menu: Edit system information modifies contact and ocation information. Edit anguage aows you to change the interface anguage (Czech, Engish, French, German, Japanese, Korean, Poish, Portuguese, Russian, Simpified Chinese, Spanish, or Traditiona Chinese). Edit scan settings are the defaut access settings that are automaticay set for new discovered nodes. Edit update settings provide features that aow the system to automaticay check for Eaton software updates for you. When a new software version is detected on a wizard dispays and provides upgrade instructions for you. Eaton IPP wi aways be up-to-date if you seect (check) the Check automaticay option. Eaton IPP settings wi be retained with this operation. Eaton IPM can manage updates with arge number of computers. Refer to the Eaton Inteigent Power Manager (IPM) User s Guide for more information. Check for updates determines if a more recent version of the product is avaiabe on Eaton Web site. Edit modues aows you to enabe/disabe Eaton IPM optiona modues: - Shutdown controer modue enabes shutdown of the computer running Eaton IPM in the event of a power faiure. - Redundancy modue provides support for >1 UPS in N+1 redundant configurations. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

36 Configuration Edit Scan Settings for Discovery Administrators can set scanner authentication parameters that wi be used as the defaut when discovering new devices manuay or automaticay. These authentication settings can be set for the XML, SNMPv1, SNMPv3 and NUT protocos. Newy discovered devices wi use these authentication parameters. Depending on the device-supported protocos, Eaton IPM wi choose the needed parameters. See Compatibiity on page 1 to determine which protocos are supported. The administrator can aso activate the automatic scanner to add any automaticay discovered devices without a direct scan action of the administrator. For exampe, with automatic scan enabed, the presence of a new card on the network woud be auto-discovered and added. The administrator can activate protocos used by scanner by seecting and deseecting (togging) protoco check boxes. The administrator can aso set defaut scanner authentication settings for each protoco. The XML access setting must be set to the main account (principa) in order to check the authenticity of the aarms source. If another user account is set, this wi resut in a communication ost when using the device as a power source. To change scan settings: 1. From the eft-side Views pane of the Eaton IPP main interface window, seect the Settings > System > Scan settings menu item. 2. Cick the Edit scan settings button on the right-side page. The Edit scan settings diaog box dispays (see Figure 24). 3. Set the scan settings by seecting or deseecting (checking or unchecking) check boxes, typing data, or make seections from drop-down ists. 4. Cick Save. Figure 24. Edit Scan Settings Diaog Box Eaton Inteigent Power Protector (IPP) User s Guide P Rev

37 Chapter 4 Shutdown The Eaton Inteigent Power Protector (IPP) provides oca computer gracefu shutdown when connected to a UPS through either a network card (Web/SNMP cards), USB port, or RS-232 port. When the Shutdown feature is enabed, the software dispays a communication error unti the Power Source is correcty configured as described in. Supervision is not possibe unti the power source has been set. Shutdown Configuration To access the shutdown configuration options: 1. Seect the Settings > Shutdown menu item.the Shutdown page dispays (see Figure 25). 2. The foowing configuration options are provided on the right-side pane of the Shutdown page: Edit power source Edit shutdown configuration Edit advanced shutdown criteria Edit UPS configuration Test access Test shutdown Figure 25. USB/Seria Power Source on Shutdown Page Eaton Inteigent Power Protector (IPP) User s Guide P Rev

38 Shutdown Edit Power Source This seection aow you to configure the power source. The diaog fieds incude: Source: The UPS that powers the computer hosting the Eaton IPP. This setting is aso accessibe through Settings > Auto Discovery > Set as Power Source. Load segment: The oad segment that powers the server hosting IPP. When Master is seected, the UPS is competey switched off. Login, Password: A vaid ogin and password is aways mandatory, even if the power source is another Eaton IPP with the shutdown controer feature activated. Or, for exampe, if the power source is a Web/ SNMP card, a vaid ogin and password are needed to set vaues in the Web/SNMP Card, such as when changing the shutdown duration vaue. The ogin used must be the admin account. To configure the power source, perform the foowing actions: 1. In the right-side pane next to the Shutdown page, cick the Edit Power Source button. The Edit power source diaog opens. 2. In the Power source fied, seect the UPS that powers the computer hosting the Eaton IPP. 3. Seect the UPS Load Segment that is powering the server. 4. Type the ogin and password. 5. Cick Save. Figure 26. Edit Power Source! IMPORTANT If the Shutdown feature is incorrecty configured, the software signas a communication error. Check that power source and access parameters (if needed) are set correcty. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

39 Shutdown Edit Shutdown Configuration The Eaton IPP can acquire shutdown aarms from the Eaton IPM with the Shutdown Controer enabed. The Edit shutdown configuration diaog opens automaticay when the power source is set. UPS Connected Through Network Card To configure Shutdown Parameters (Network Device): 1. Login with an administrator user profie. 2. Seect Settings > Shutdown. The Shutdown page is dispayed. 3. Cick Edit shutdown configuration. The Edit Shutdown Configuration diaog box dispays (see Figure 27). 4. Change parameters as needed. 5. Cick Save. Figure 27. Edit Shutdown Configuration Diaog Box The foowing parameters are avaiabe: Shutdown Timer [Optiona]: This is the time period from mains power faiure unti the aunch of the UPS shutdown sequence. Shutdown Duration: This is the time taken from the Shutdown now command to when the computer has competed the shutdown process. Shutdown Type: There are four shutdown type seections. If you seect hibernate, but your computer does not have this function, the Eaton IPM wi sti protect the system by carrying out the norma (defaut) shutdown action. - Hibernate. If Hibernate (defaut option) is avaiabe with your operating system, is better to use the hibernation feature (first avaiabe with Windows 2000) because there are a number of advantages. If the system is shut down, a work in progress and system information is automaticay saved to the disk. The computer is aso de-energized. When mains power returns, a the appications re-open exacty as they were and you return to the appication work environment. The Hibernate function must first have been activated in the operating system. In the power options on the Windows contro pane, check that hibernate option is activated on the Hibernate tab sheet. If restart conditions are the same, then shut down and refer to the BIOS computer configuration. For Windows Vista, see Troubeshooting on page 4. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

40 Shutdown - Shutdown. This option shuts down your appications and the system, but does not de-energize the computer. The system offers the user the choice to de-energize the computer, in which case, it is the UPS that powers on most computers. This configuration is necessary if you want the server to restart as soon as mains power returns. - Power-off. This option shuts down your appications and the system, and de-energizes the computer. This configuration is advised if you wish to be on hand when the system restarts, or for oad shedding. - Script. This option manages the shutdown in a custom script that you can use to create your own shutdown sequence. You can integrate the standard Windows shutdown command. Find more information with shutdown /? in a Windows Command Line she. Shutdown script: The absoute path of the script. UPS Connected Through Seria Connection This is an additiona option avaiabe to stop the power source by the software (primariy when connected through USB / RS-232). Figure 28. Edit Shutdown Configuration (Seria) Diaog Box The foowing parameters are avaiabe: Shutdown Timer [Optiona]: This is the time period from mains power faiure unti the aunch of the UPS shutdown sequence. Shutdown Duration: This is the time taken from the Shutdown now command to when the computer has competed the shutdown process. Shutdown Type: There are four shutdown type seections. For this setting, seect Shutdown type Script. - Script. This option manages the shutdown in a custom script that you can use to create your own shutdown sequence. You can integrate the standard Windows shutdown command. Find more information with shutdown /? in a Windows Command Line she. Shutdown script: The absoute path of the script. Shutdown Sequence Trigger When a power utiity faiure occurs, the shutdown sequence is started as soon as the first of the two foowing conditions is reached (see Figure 29): After the Shutdown timer (if configured) is reached. When Network Management Card or UPS shutdown criteria is reached. This decision is according to the criteria seected in the Edit Advanced Shutdown criteria diaog (see Figure 30). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

41 Shutdown Figure 29. Shutdown Sequence Edit Advanced Shutdown Criteria This diaog estabishes the criteria for shutting down a UPS. By defaut, the Shutdown criteria is reached criteria enabed. This is the standard shutdown sequence taking into account time based criteria and UPS ow battery eve criteria. In addition, the user can aso seect other events in the foowing events ist. If these events are seected, they wi trigger an immediate shutdown sequence when they occur: Redundancy ost (For Eaton MX Frame ony) Protection ost (For Eaton MX Frame ony) UPS faut (interna faut or battery faut) UPS overoad Output on bypass Communication faiure When using a Virtua Power Source in redundant configuration, ony foowing criteria can be used: Shutdown criteria is reached Redundancy ost Protection ost To edit advanced shutdown criteria: 1. Login with an administrator user profie. 2. Seect Settings > Shutdown. The Shutdown page is dispayed. 3. Cick Edit advanced shutdown criteria. The Edit Advanced Shutdown Criteria diaog box dispays (see Figure 30). 4. Change parameters as needed. 5. Cick Save. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

42 Shutdown Figure 30. Edit Advanced Shutdown Criteria Diaog Box Edit UPS Configuration The Edit UPS Configuration diaog box is avaiabe for some UPSs connected through USB or seria. Otherwise, the parameters are dispayed as read ony through the network or if the UPS does not support this feature. You can configure foowing UPS parameters: Low Battery aarm eve Load Segment restart deays Audibe aarm To edit the UPS configuration: 1. Login with an administrator user profie. 2. Seect Settings > Shutdown. The Shutdown page is dispayed. 3. Cick Edit UPS configuration. The Edit UPS Configuration diaog box dispays (see Figure 31). 4. Change parameters as needed. 5. Cick Save. Figure 31. Edit UPS Configuration Diaog Box Test Access Test access checks if the ogin and password are correcty configured so that: Eaton IPP can update his shutdown configuration on the card Eaton IPP can remotey access to the Eaton IPP Shutdown Controer Eaton Inteigent Power Protector (IPP) User s Guide P Rev

43 Shutdown Shutdown Use Case Test Shutdown Test shutdown starts a shutdown procedure according to the Eaton IPP parameters. This action wi aunch the entire shutdown sequence, incuding the UPS shutoff. According to different architecture, we describe severa typica use cases that wi hep you to configure propery the shutdown sequence according to your needs. Architecture #1 This section provides shutdown use cases for a oca, attached UPS through USB/Seria (see Figure 32). Figure 32. Architecture #1 Schema Use Case 1 You want to keep your computer hosting Eaton IPP#1 aive as ong as possibe. This is the defaut Eaton IPP#1 configuration. Figure 33 iustrates this Eaton IPP defaut configuration avaiabe from Settings > Shutdown > Edit Shutdown Configuration. Figure 33. Edit Shutdown Configuration Diaog Use Case 2 To save battery backup time, you want to perform oad shedding. You want to stop your computer after a predefined time. Configure a Shutdown timer vaue on Eaton IPP#1. This configuration parameter is avaiabe from Settings > Shutdown > Edit Shutdown Configuration. Architecture #2 This section provides shutdown use cases for a network-attached UPS through Web SNMP Card (see Figure 34). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

44 Shutdown Figure 34. Architecture #2 Schema Use Case 1 You want to keep a your computers aive as ong as possibe. This is the defaut configuration for the Eaton IPP and the Network Management Card. The Eaton IPP defaut configuration is avaiabe from Settings > Shutdown > Edit Shutdown Configuration. The Network Management Card defaut shutdown configuration is avaiabe from UPS > Shutdown Configuration, as iustrated in Figure 35. Figure 35. Network Management Card Web Interface Use Case 2 To save battery backup time, you want to stop a your computers after a predefined time. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

45 Shutdown On the Network Management Card, configure a Shutdown Criteria. The Network Management Card shutdown configurations are avaiabe from UPS > Shutdown Configuration. In this case, the computer automatic restart is guaranteed. Use Case 3 You want to perform oad shedding on the specific computer hosting Eaton IPP#2. You want to stop the computer hosting Eaton IPP#2 after a predefined time. On Eaton IPP#2, configure a Shutdown Timer vaue. This configuration parameter is avaiabe from Settings > Shutdown > Edit Shutdown Configuration. 1 In this case the automatic restart for the computer hosting Eaton IPP #2 is not guaranteed. Architecture #3 2 Use Case 3 can be combined with Use Case 1 or Use Case 2. This section provides shutdown use cases for a network-attached UPS through Shutdown controer (see Figure 36). Figure 36. Shutdown Use Case - Architecture 3 Schema Use Case 1 You want to keep a your computers aive as ong as possibe. This is the defaut shutdown configuration for the Shutdown Controer Eaton IPP#1 and other Eaton IPPs. The Eaton IPP defaut configuration is avaiabe from Settings > Shutdown > Edit Shutdown Configuration. Use Case 2 To save battery backup time, you want to stop a your computers after a predefined time. On Eaton IPP#1 (Shutdown Controer), configure a Shutdown Timer vaue. This configuration parameter is avaiabe from Settings > Shutdown > Edit Shutdown Configuration. In this case the automatic restart for a the computers is guaranteed. Use Case 3 You want to perform oad shedding on the specific computer hosting Eaton IPP#2 (stop the computer hosting Eaton IPP#2 after a predefined time). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

46 Shutdown On Eaton IPP#2, configure a Shutdown Timer vaue. This configuration parameter is avaiabe from Settings > Shutdown > Edit Shutdown Configuration. 1 In this case the automatic restart for the computer hosting Eaton IPP #2 is not guaranteed. Use Case 4 2 Use Case 3 can be combined with Use Case 1 or Use Case 2. Typica exampe with four computers. According to the servers' roes, you may want to shut down the servers at different times: Computer hosting Eaton IPP#1 is directy attached to the UPS (USB/Seria). The Shutdown Controer must be instaed on the server that wi be the ast one to shut down. On Pusar series, this computer must be powered by the master outet. Computer hosting Eaton IPP#2 requires a ong deay to shutdown, such as hosting database or VMware. Computer hosting Eaton IPP#3 must be the ast one to be shutdown because other servers depend on it, such as Fie server. Computer hosting Eaton IPP#4 is another server that must be stopped before computer 2 or 3 (Web server), or this computer can aso be stopped for oad shedding purposes (workstation). The recommended configurations are: On Eaton IPP#1: Configure Shutdown Timer to None and Shutdown Duration to 120s. On Eaton IPP#2: Configure Shutdown Timer to 180s and Shutdown Duration to 180s. On Eaton IPP#3: Configure Shutdown Timer to None and Shutdown Duration to 120s. On Eaton IPP#4: Configure Shutdown Timer to 120s and Shutdown Duration to 120s. The foowing time diagram summarizes this configuration (see Figure 37). Figure 37. Shutdown Controer Diagram Eaton Inteigent Power Protector (IPP) User s Guide P Rev

47 Chapter 5 Supervision This chapter describes supervision features in the Eaton Inteigent Power Protector (IPP). Supervision is not possibe unti the power source has been set. Access to the Monitoring Interface You can access the interface ocay or remotey. Loca Access From the system where Eaton IPP is instaed, you can use the foowing shortcut: Start > Programs Fie > Eaton > Inteigent Power Protector > Open Eaton Inteigent Power Protector 1. From a oca computer, you can type either of the foowing URLs in a Web browser: -or Remote Access 1. From a remote computer, you can type either of the foowing URLs in a Web browser: or IP address of computer hosting Eaton IPP>:4680/ -orhttp://<name or IP address of computer hosting Eaton IPP >:4679/ 2. In SSL mode, accept the certificate using the procedure provided by your Browser. 3. Enter the ogin and password. Power Source View The Power Source view aows you to supervise the information from the UPS that powers the Eaton IPP computer. To open the Power Source view: 1. Start the Eaton Inteigent Power Protector main graphica interface from the previousy created shortcut. 2. Cick the Views > Power Source menu item. The Power Source window dispays (see Figure 37): This window has a fexibe panes option. You can seect which panes to dispay and you can drag-and-drop the panes within the window to customize the ocation of each pane. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

48 Supervision Figure 37. Power Source View Information Pane The foowing node information dispays in this pane (see Figure 38): xxx.xxx.xxx.xxx: DNS name (or IP address) dispayed near the status icon Description: Commercia product name Nomina Apparent Power: Device oad capacity in VA IP address: Device IP address Mac address: Device MAC address Location: Device ocation (vaue of sysocation object can aso be configured on the Device page) Contact: Device contact (vaue of syscontact object can aso be configured on the Device page) Seria Number: Device seria number (if avaiabe) Link: Link to device Web site (if avaiabe) Battery State: Charging / Discharging / Defaut / Foating / Resting Power Source: AC Power / Battery Load Leve: The output oad eve of the device Battery Capacity: Battery capacity of the device Battery Run Time: Remaining back-up time for the device Master Output: Main output status (ON/OFF/Interna Faiure/On Automatic Bypass/Manua By Pass/ Overoad) Group #x: Output outet status (ON/OFF) Eaton Inteigent Power Protector (IPP) User s Guide P Rev

49 Supervision The information dispayed in this pane depends on capabiities of the UPS you are viewing. Figure 38. Information Pane Measures Pane This pane dispays the seected device eectrica parameters for singe-phase or three-phase devices, depending on the node capabiities (see Figure 39 and Figure 40). Figure 39. Measures Pane (Singe-Phase) Eaton Inteigent Power Protector (IPP) User s Guide P Rev

50 Supervision Figure 40. Measures Pane (Three-Phase) Environment Pane This pane dispays the seected device sensor information (see Figure 41): Temperature: Sensor-obtained temperature (in C or F). The temperature unit can be configured from the System configuration anguage settings. Humidity: Humidity eve Input #1: Status of first contact (open / cosed) Input #2: Status of second contact (open / cosed) For more information about the two optiona input connections, pease refer to the Eaton Environmenta Monitoring Probe (EMP) User Guide. Figure 41. Environment Pane Graph Pane This pane dispays the graph of the main measures of the seected device. To read the vaues, pace your mouse cursor over the graph. A vertica ine appears over it and you can read the vaues in the box for the seected date (see Figure 42): The button aows you to zoom in the graph. The button aows you to seect the data you want to dispay in the graph. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

51 Supervision Figure 42. Graph Pane In the Graph settings diaog, you can seect up to six measures to dispay simutaneousy (see ). Time scae possibe vaues are: 1 hour / 2 hours / 6 hours / 12 hours / 24 hours / 2 days / 1 week Figure 43. Graph Settings Diaog Eaton Inteigent Power Protector (IPP) User s Guide P Rev

52 Supervision Synoptic Pane This pane dispays the seected device synoptic (see Figure 44). A too tip dispays when you move the mouse over one of the functiona bock. Figure 44. Synoptic Pane The Synoptic coor coded icons dispay for the foowing (see Tabe 6): UPS modues Battery modues Eectrica fows Eectrica power sources at UPS input Load at UPS output, with status inked to UPS output status Combined fow status and oad status Eaton Inteigent Power Protector (IPP) User s Guide P Rev

53 Supervision Tabe 6. Synoptic Pane Icons Symbo Coor Description UPS Modues AC/DC DC/AC Bypass Green Status OK and Active AC/DC DC/AC Bypass Red Interna Faut and Inactive AC/DC DC/AC Bypass Gray Status OK and Inactive or Unknown Battery Modues Green Status OK Orange Battery charge is ess than 50% Red Battery faut or End-of-backup Gray Battery status unknown Eectrica Fows Yeow Gray Current fow through the cabe The object animation gives the direction of the current fow. No current fow through the cabe WARNING Athough there is no current fow through the cabe, the cabe may be under votage. Eectrica Power Source at UPS Input Green Source powered. Status OK Gray Source not powered or status unknown Eaton Inteigent Power Protector (IPP) User s Guide P Rev

54 Supervision Tabe 6. Synoptic Pane Icons (Continued) Symbo Coor Description Load at UPS Output Green Load powered and protected. Status OK Red Load not powered Gray Load status not known Combined Coor Code: Fow and Power Source Status Green/Yeow Green/Gray Combined Coor Code: Fow and Load Status Yeow/Green Eectrica power source is powered and provides eectrica fow Eectrica power source is powered and does not provide eectrica fow Load powered and protected Gray/Red Load not powered Events Pane This pane dispays the events ist of the seected node (see Figure 45). You can sort the events according to status, date, and message by cicking the coumn header. Figure 45. Events Pane Eaton Inteigent Power Protector (IPP) User s Guide P Rev

55 Supervision Statistics Pane This pane dispays the statistics of the seected node (see Figure 46). The button aows you to seect the time interva for the statistics. You can adjust the time interva by cicking the two buttons with the From and To dates. The statistics computed data is as foows: Active Consumption in Watts Average Active Power in Watts Power Faiure Count Power Faiure Cumuated Duration Battery Faut Count Interna Faiure Count Overoad Count Warning Aarm Count Critica Aarm Count Output Off Count Communication Lost Count This information depends on device capabiities. Figure 46. Statistics Pane Eaton Inteigent Power Protector (IPP) User s Guide P Rev

56 Supervision Events List Representation Seect Events > Events List to dispay the Events List page (see Figure 47). A new aarms are stored in this og. You can sort the aarms according to the Status, Date, Name, and Acknowedge (ACK) fieds. Figure 47. Events List Page The foowing functions are avaiabe: Acknowedge seected events: Adds a check box in the Ack coumn for seected events. Acknowedge a events: Adds a check box in the Ack coumn for a event. When an aarm is acknowedged, it is marked with a check box but it is sti viewabe in this Event ist. It decreases the number of non-acknowedged aarms. The acknowedged aarms disappear in the Power Source > Event dedicated porta pane. Show/Hide acknowedged events: Dispays or hides a acknowedged events. Export Logs: Creates a ogs.csv fie with the foowing syntax: "Date","Node","Type","Leve","Object","Vaue","Message", The export command may take severa seconds before aowing the downoad in order to create the ogs fie. Purge Logs: Deete a ogs (specify a date). Seect a: Seects a dispayed events. Deseect a: Deseects a seected events. You can seect one aarm by cicking it. You can aso seect severa aarms using a Shift-Cick or At-cick keystroke techniques. When seected, the aarm row is dark bue. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

57 Supervision Caendar Representation Seect Events > Events Caendar to dispay the Events Caendar page. In this matrix representation, each ine is a week and each coumn is a day in the week. If you seect a day or an interva (with the date-picker or using the Shift + Cick keystroke technique), the Events and Statistics panes provide a information for this seection and automaticay refresh when new statistics are computed (see Figure 48). Figure 48. Event Caendar Page Node Events List The icons in the different views represent the event severity. NORMAL With this event, the UPS device is returning to a norma status. Norma Event ist (UPSs, Generic Devices): Communication with device is restored Communication restored with UPS The system is powered by the utiity The UPS output is on Communication restored with UPS Battery OK UPS returns to norma oad UPS OK Bypass: Return on UPS End of ow battery aarm The outet group 1 is on The outet group 2 is on Communication faiure with environment sensor Eaton Inteigent Power Protector (IPP) User s Guide P Rev

58 Supervision Communication restored with environment sensor Humidity is in norma range Temperature is in norma range Input {x} on Input {x} off End of warning aarm End of critica aarm Redundancy restored Protection restored WARNING A probem occurred on the UPS device. Your appication is sti protected. Warning Event List (UPSs, Generic devices): The system is powered by the UPS battery Output on automatic bypass Output on manua bypass Humidity is beow ow threshod Humidity is above high threshod Temperature is beow ow threshod Temperature is above high threshod Warning Aarm (a generic Warning aarm is active on the device) The device is under its oad aarm threshod The device is over its oad aarm threshod Protection ost Redundancy ost Shutdown in <time> Remote Communication Error (remote communication or configuration issue is detected) CRITICAL A serious probem occurred on the UPS device. This probem requires an urgent action. Your appication might NOT BE powered. Critica Event List (UPSs, Generic devices): The UPS output is off The outet group 1 is off The outet group 2 is off Battery faut UPS overoad UPS faut Low battery aarm Appications must stop immediatey... System shutdown in progress... Critica aarm (a generic Critica aarm is active on the device) Eaton Inteigent Power Protector (IPP) User s Guide P Rev

59 Supervision COMMUNICATION LOST Communication is ost. Communication Lost Event List: Communication faiure with Device or Appication Launching the Device Web Interface From the Status pane, you can access the Web page for Eaton cards, incuding an on-board Web server. Cick the associated Web ink for http access (bue icon ) or for the https access (yeow icon ). Figure 49 provides exampes of the opening view from different Web interfaces. Figure 49. Opening View in Different Interfaces Eaton Inteigent Power Protector (IPP) User s Guide P Rev

60 Chapter 6 Redundancy This chapter describes the Eaton Inteigent Power Protector (IPP) redundancy features. The Eaton IPP can supervise composite devices. Composite devices are virtua nodes composed of two or more UPSs mounted with specific redundancy topoogies and a dedicated redundancy eve. Specific redundance topoogies incude Redundant suppies, Hot standby, Static transfer switch (STS) for two components, and Parae for two or more components. Enabing Redundancy The Redundancy feature is enabed from Settings > System > Modues Settings (see Figure 50). After the feature is enabed, the Eaton IPP performs the foowing: Supervise composite devices Shut down the Eaton IPP computer when a composite device is set as the power source. Figure 50. Edit Modues Settings Diaog Box Eectrica Redundancy Schemas Figure 51 to Figure 54 iustrate the eectrica redundancy topoogies. Redundant suppies (such as dua feeds or tripe feeds): Figure 51 iustrates a scenario when two UPSs provide power on one or severa mutipe-feed servers. Figure 51. Redundant Suppies Hot standby mode: When the upstream UPS powers the oad, the downstream UPS is on bypass. Figure 52. Hot Standby Eaton Inteigent Power Protector (IPP) User s Guide P Rev

61 Redundancy Static transfer switch for two components: For STS mode, there are severa cases with singe STS or mutipe STSs. Figure 53. Static Transfer Switch Parae for two or more components: A the UPSs power the oad at the same time. Configuring Redundancy Figure 54. Parae Redundancy Schema To configure redundancy: 1. From the eft-side Views pane of the Eaton IPP main interface window, seect the Settings > Auto Discovery menu item. The Node List page dispays. 2. From the Node List page, seect two or more nodes. 3. Cick Set composite device in the right pane (see Figure 55). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

62 Redundancy Figure 55. Seecting Set Composite Device for Nodes 4. In the diaog box, specify a device name, redundancy mode, and eve (see Figure 56): Device Name: Name of the composite device Redundancy Mode: Parae, Redundant Suppies, Hot Standby or Static Transfer Switch Redundancy Leve: Minima number of redundant UPSs powering your system; defaut vaue is 0. If you set this parameter to a higher eve, you wi receive the Redundancy Lost aarm. Figure 56. Set Composite Device Diaog Box When the new node is created, it dispays in the Node ist. Actions you can perform on the new node are as foows (see Figure 55): You can seect it as power source (Set as power source). You can edit composite device properties (Set composite device). If you seect components of a composite device and cick Set composite device again, properties of existing composite devices are shown; no new composite device is created so no composite device dupication is possibe To seect the new node as the power source: 1. Seect the new node in the discovery view. 2. Cick the Set as power source button in the right pane. To edit composite device properties: 1. Seect the new node in the discovery view 2. Cick the Set composite device button in the right pane. Edit the properties. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

63 Redundancy To retrieve properties of an existing composite device: 1. Seect components of a composite device. 2. Cick Set composite device in the right pane. Review the properties of the existing composite device. No new composite device is created by this action, so no composite device dupication is possibe. Redundancy Views Composite Device in Power Source View When the redundancy modue is activated, a composite device can be seected as power source. From the Views > Power Source menu seection, the Power Source page dispays. Four panes dispay with specific data for the device, incuding Information, Status, Events, and Power Components (see Figure 57). Figure 57. Composite Device Power Source View Power Components Sub-view When the redundancy modue is activated, a sub-view of the Power Source view is avaiabe. From the Views > Power Source > Power Components menu seection, the Power Components dispay in the Node List. The Seection view dispay properties of the power components seected in the Node List (see Figure 58). This view shows ony components of the seected power source if it is a composite device. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

64 Redundancy Redundancy Use Cases Figure 58. Power Components Sub-view This section describes severa typica use cases to hep you propery configure the redundant shutdown sequence according to your needs. Use Case #1 You want to have the ongest backup time with the redundant configuration. To do so, use the defaut IPP configuration. The IPP defaut configuration is avaiabe from Settings > Shutdown > Edit Shutdown Configuration (see Figure 59). For Network-MS (exampe, 66102/ ) and Modbus-MS (exampe, 66103), the defaut configuration for the Network Management Card shutdown configuration is avaiabe from UPS > Shutdown Configuration (see Figure 60). For ConnectUPS-X Sot or ConnectUPS-BD network cards, the Network Management Card defaut shutdown configuration is avaiabe from Configuration > UPS Shutdown and Restart Settings (see Figure 61). Figure 59. Edit Shutdown Configuration Diaog Box Eaton Inteigent Power Protector (IPP) User s Guide P Rev

65 Redundancy Figure 60. Network Management Card Web Interface Figure 61. UPS Shutdown and Restart Settings Use Case #2 You want to have a shutdown after a predefined time of 10 min. The shutdown must occur, even if ony one UPS is on battery. The IPP defaut configuration is avaiabe from Settings > Shutdown > Edit Shutdown Configuration (see Figure 62). In this case, each server can have its own shutdown timer (10 min, 8 min, 6 min ). To set a predefined time of 10 min, configure the shutdown timer for 10 min in the Edit Shutdown Configuration diaog box. This is the defaut configuration on the Network Management Card (see Use Case #1 on page 60). Eaton Inteigent Power Protector (IPP) User s Guide P Rev

66 Redundancy Figure 62. Edit Shutdown Configuration Diaog Box Use Case #3 You want to start shutdown 10 min from the ast detected Utiity faiure event. For this case, there are two UPSs, and one UPS is redundant. In addition, a servers are shut down at the same time. The Network Management Card Shutdown defaut configuration is avaiabe from UPS > Shutdown Parameters (see Figure 63). For ConnectUPS-X Sot or ConnectUPS-BD network cards, the NMC defaut shutdown configuration is avaiabe from Configuration > UPS Shutdown and Restart Settings (see Figure 61) To configure this shutdown, you must set a shutdown timer of 10 min for a Network Management Cards. In this case, the ast UPS sends the shutdown order after 10 min if it runs on battery. If the ast UPS never runs on battery, the first UPS shuts down at the end of autonomy and the ast UPS takes the oad if it has the capacity. Otherwise, the shutdown occurs sooner. Figure 63. Network Management Card Shutdown Parameters Eaton Inteigent Power Protector (IPP) User s Guide P Rev

67 Redundancy Figure 64. UPS Shutdown and Restart Settings Use Case #4 You want to have a shutdown when 10 min remain for the ast UPS. In this case, each server can have an individua shutdown duration, such as 10 min, 8 min, 3 min, and so forth. The IPP defaut configuration is avaiabe from Settings > Shutdown > Edit Shutdown Configuration (see Figure 65). You must configure a shutdown duration of 10 min in the Eaton IPP. This is the defaut configuration on the Network Management Card (refer to Use Case #3 ). Figure 65. Edit Shutdown Configuration Diaog Box You must use the defaut Network Card Configuration. See Use Case #1 on page 60 for more detais. Redundancy Advanced Behavior Exampe For the foowing exampe uses a configuration with four UPSs. Each UPS is 20 kw. For this parae topoogy, the oad can vary between 0 and 80 kw. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

68 Redundancy Figure 66. Exampe Topoogy Redundancy Aarm Management with Four Modues According to the Redundancy eve and the Load settings, the foowing detais are provided: R is the number of redundant UPSs Status of Redundancy Lost Aarm Tabe 7 provides redundancy aarm management detais. Tabe 7. Redundancy Aarm Management Load / Redundancy Leve Load < 20 kw 20 kw < Load < 40 kw 40 kw < Load < 60 kw 60 kw < Load < 80 kw 0 R=3 R=2 R=1 R=0 1 R=3 R=2 R=1 R=0 (Redundancy ost active) 2 R=3 R=2 R=1 (Redundancy ost active) R=0 (Redundancy ost active) 3 R=3 R=2 (Redundancy ost active) Protection Aarm Management with Four Modues R=1 (Redundancy ost active) R=0 (Redundancy ost active) According to the Load and the Number of faied UPSs settings, the foowing detais are provided: P is the number of UPSs protecting the oad R is the number of redundant UPSs Status of Protection Lost Aarm Tabe 8 provides protection aarm management detais. Tabe 8. Protection Aarm Management Load / Faiures Load < 20 kw 20 kw < Load < 40 kw 40 kw < Load < 60 kw 60 kw < Load < 80 kw No faiure P=4; R=3 P=4; R=2 P=4; R=1 P=4; R=0 1 faiure P=3; R=2 P=3; R=1 P=3; R=0 P=3; R=0 (Protection ost active) Eaton Inteigent Power Protector (IPP) User s Guide P Rev

69 Redundancy Tabe 8. Protection Aarm Management(Continued) Load / Faiures Load < 20 kw 20 kw < Load < 40 kw 40 kw < Load < 60 kw 60 kw < Load < 80 kw 2 faiures P=2; R=1 P=2; R=0 P=2; R=0 (Protection ost active) 3 faiures P=1;R=0 P=1; R=0 (Protection ost active) P=1; R=0 (Protection ost active) 4 faiures P=0; R=0 (Protection ost active) Redundancy Compatibiity P=0; R=0 (Protection ost active) P=0; R=0 (Protection ost active) P=2; R=0 (Protection ost active) P=1; R=0 (Protection ost active) P=0; R=0 (Protection ost active) The foowing UPSs and topoogies have been tested in redundant mode. Other topoogies or UPSs may work, but have not been tested Tabe 9 provides a compatibiity ist for singe-phase UPSs and Tabe 10 provides a compatibiity ist for three-phase UPSs. Tabe 9. Redundancy Compatibiity (Singe-phase UPS) UPS Parae Mutipe Feed Hot Standby STS 9120, 9130, 9135 n/a NET, USB n/a NET, USB Eaton 5P / 5PX / Evoution / n/a NET, USB n/a NET, USB Evoution S Pusar EX 700 / 1500 (INTL and n/a NET, USB n/a NET, USB US) Eaton M / X n/a NET, USB n/a NET, USB Pusar MX 1+1 NET n/a n/a n/a Pusar MX Frame 16 U n/a NET, USB n/a NET, USB EX RT n/a NET NET (*) NET n/a = Not appicabe; NET = Acquisition through the network card; USB Acquisition through the USB; NET (*) = Behavior has not been impemented, but has been tested Tabe 10. Redundancy Compatibiity (Three-phase UPS) UPS Parae Mutipe Feed Hot Standby STS Bade UPS NET NET n/a n/a 9x55 (9155 and 9355) NET NET n/a n/a 9390 NET NET n/a n/a 9395 NET NET n/a n/a Eaton 9E Essentia n/a NET n/a n/a n/a = Not appicabe; NET = Acquisition through the network card; USB Acquisition through the USB; NET (*) = Behavior has been impemented, but has not been tested Eaton Inteigent Power Protector (IPP) User s Guide P Rev

70 Chapter 7 Service and Support If you have any questions or probems with the Eaton Inteigent Power Protector (IPP), ca your Loca Distributor or the Hep Desk at one of the foowing teephone numbers and ask for a technica representative. United States: Canada: A other countries: ext 260 Ca your oca service representative Pease have the foowing information ready when you ca the Hep Desk: Mode number Seria number Version number (if avaiabe) Date of faiure or probem Symptoms of faiure or probem Customer return address and contact information If repair is required, you wi be given a Returned Materia Authorization (RMA) Number. This number must appear on the outside of the package and on the Bi Of Lading (if appicabe). Use the origina packaging or request packaging from the Hep Desk or distributor. Units damaged in shipment as a resut of improper packaging are not covered under warranty. A repacement or repair unit wi be shipped, freight prepaid for a warrantied units. For critica appications, immediate repacement may be avaiabe. Ca the Hep Desk for the deaer or distributor nearest you. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

71 Chapter 8 Warranty Eaton Inteigent Power Protector (IPP) WARRANTOR: The warrantor for the imited warranties set forth herein is Eaton Corporation, a Deaware Corporation company ( Company ). LIMITED WARRANTY: This imited warranty (this Warranty ) appies ony to the origina End-User (the End-User ) of the Network Card-MS (the Product ) purchased on or after June 1, 2004 and cannot be transferred. This Warranty appies even in the event that the Product is initiay sod by Company for resae to an End-User. LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product instaed [and currenty ocated] in the fifty (50) United States, the District of Coumbia, and Canada is twenty-four (24) months from the date of purchase. WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product (the Warranted Item ) is free from defects in materia and workmanship. If, in the opinion of Company, a Warranted Item is defective and the defect is within the terms of this Warranty, Company s soe obigation wi be to repair or repace such defective Warranted Item (incuding by providing service, parts and abor, as appicabe), at the option of Company. PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item wi be repaired or repaced at a Company site or such other ocation as determined by Company. If the Warranted Item is to be repaced by Company, and the End-User suppies a credit card number or purchase order for the vaue of the repacement Product, Company wi use commerciay reasonabe business efforts to ship (via standard ground shipment and at no cost to the End-User) the repacement Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty caim. In such case, the End-User must return (at Company s expense) the defective Warranted Item to Company in the same packaging as the repacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company does not receive the defective Warranted Item, Company wi either charge the End-User s credit card, or send the End-User an invoice (which the End-User agrees to pay), for the vaue of the repacement Product. If the Warranted Item is to be repaced by Company, but the End-User is unwiing or unabe to suppy a credit card number or purchase order for the vaue of the repacement Product, Company wi use commerciay reasonabe business efforts to ship (via standard ground shipment and at no cost to the End-User) the repacement Warranted Item to the End-User within one (1) business day after Company receives the defective Product from the End-User. In any case, Company wi provide shipping instructions and wi pay its designated carrier for a shipping charges for return of defective equipment and repacement of Warranted Items. Any returned Warranted Item or parts that are repaced may be new or reconditioned. A Warranted Items returned to Company and a parts repaced by Company sha become the property of Company. WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages caused by: (a) faiure to propery store the Product before instaation; (b) shipping and deivery of the Product if shipping is FOB Factory; (c) negect, accident, abuse, misuse, misappication, or incorrect instaation; (d) repair or ateration not authorized in writing by Company personne or performed by an authorized Company Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or modification of any kind not authorized in writing by Company personne or performed by an authorized Company Customer Service Engineer or Agent; or (f) use of the Product under other than norma operating conditions or in a manner inconsistent with the Product s abes or instructions. This Warranty is not vaid if the Product s seria numbers have been removed or are iegibe. Any Warranted Items repaired or repaced pursuant to this Warranty wi be warranted for the remaining portion of the origina Warranty subject to a the terms thereof. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

72 Warranty Company sha not be responsibe for any charges for testing, checking, remova or instaation of Warranted Items. COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER S WARRANTIES TO END-USER. COMPANY DOES NOT WARRANT SOFTWARE (IF APPLICABLE TO THE PRODUCT), INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN OPEN SOURCE MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE. THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY S SOLE LIABILITY AND END-USER S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE. LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are excusive and are the soe remedies for any faiure of Company to compy with its obigations hereunder. In no event sha Company be iabe in contract, in tort (incuding negigence or strict iabiity) or otherwise for damage to property or equipment other than the Products, incuding oss of profits or revenue, oss of use of Products, oss of data, cost of capita, caims of customers of the End-User or any specia, indirect, incidenta or consequentia damages whatsoever. The tota cumuative iabiity of Company hereunder whether the caims are based in contract (incuding indemnity), in tort (incuding negigence or strict iabiity) or otherwise, sha not exceed the price of the Product on which such iabiity is based. Company sha not be responsibe for faiure to provide service or parts due to causes beyond Company s reasonabe contro. END-USER S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the Product in a norma way; foow the Product s user s guide; and protect against further damage to the Product if there is a covered defect. OTHER LIMITATIONS: Company s obigations under this Warranty are expressy conditioned upon receipt by Company of a payments due to it (incuding interest charges, if any). During such time as Company has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sod, Company sha have no obigation under this Warranty. Aso during such time, the period of this Warranty sha continue to run and the expiration of this Warranty sha not be extended upon payment of any overdue or unpaid amounts. COSTS NOT RELATED TO WARRANTY: The End-User sha be invoiced for, and sha pay for, a services not expressy provided for by the terms of this Warranty, incuding without imitation, site cas invoving an inspection that determines no corrective maintenance is required. Any costs for repacement equipment, instaation, materias, freight charges, trave expenses or abor of Company representatives outside the terms of this Warranty wi be borne by the End-User. OBTAINING WARRANTY SERVICE: In the USA, ca the Customer Reiabiity Center 7x24 at Outside of the USA, contact your oca Eaton product saes or service representative, or ca the Customer Reiabiity Center in the USA at For comments or questions about this Warranty, write to the Customer Quaity Representative, 3301 Spring Forest Road, Raeigh, North Caroina USA. Eaton Inteigent Power Protector (IPP) User s Guide P Rev

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