Managing Human Resource Development

Transcription

1 Managing Human Resource Development HRMK Fall 2013 CRN: Mondays and Wednesday 7: 30 p.m. 9: 00 p. m. Dr. Barbara Lyon, SPHR I. COURSE OVERVIEW Managing Human Resource Development (MHRD) provides a comprehensive view of the concepts, processes and philosophies of training and development (T&D). Emphasis is placed on current trends and research related to the various aspects managing the human resource development (HRD) function. Prerequisite: HRM Law and Regulation in Human Resource Management II. COURSE OBJECTIVES Upon successful completion of the Managing Human Resource Development course, each student will be able to demonstrate the following competencies: A. Strategic Human Resource Management: Knowledge of strategic management concepts (strategy development, macro/micro-economics, human resource law, leadership, ethics, scorecard metrics, global HRM, etc.) related to designing and implementing effective and efficient human resource management programs. Skill in linking HRD to organizational, operational and individual needs. Skill in identifying strategic business issues confronting the HRD department. Skill in using university library database system. Skill in conducting graduate-level secondary research. B. Human Resource Development: Knowledge of human resource development concepts (learning styles, training analysis, development, design, implementation, evaluation, etc.) related to designing and implementing effective organizational training and development practices. Skill in applying processes involved in designing, developing and implementing training programs based on appropriate instructional system design process models. Skill in analyzing performance management issues to make HRD recommendations. Skill in determining appropriate learning methods to meet HRD requirements. Skill in distinguishing various methods of measuring HRD results. Skill in using professional Web sites related to HRD.

2 Syllabus - Page 2 C. Employee and Labor Relations: Knowledge of employee and labor relations concepts (organizational behavior, fair treatment, discipline, risk management etc.) related to designing and implementing effective organizational labor practices. Skill in analyzing organizational issues to make appropriate HRD recommendations. Skill in using OSHA Web site for information and resources. III. INSTRUCTIONAL MATERIALS Werner, J. M., & DeSimone, R. L. (2012). Human resource development (6 th ed.). Fort Worth, TX: Harcourt College Publishers / Cengage. Human Resource Development, 6th Edition Jon M. Werner; Randy L. DeSimone Textbook ISBN-10: Textbook ISBN-13: E-text ISBN-13: (180-day access) hdv=6.8 IV. COURSE REQUIREMENTS and STRUCTURE A. Attendance/Withdrawal: Remember that class participation is difficult, at best, without class attendance, so make every effort to attend each class session. Although attendance is highly encouraged, we recognize that not all students are able to attend each class session. In cases where the student will miss two or more weeks, please contact the professor or program secretary with information as soon as possible. It is the responsibility of each student to submit assignments and become aware of other activities missed during absences. Note #1: In accordance with university policy, each faculty member has the responsibility and authority to determine whether make-up work can be done because of absences. Although Dr. Lyon will generally accept make-up assignments up to one week late, no individual additional extra credit activities will be granted. Make-up exams are discussed in the exam paragraph. Note #2: In rare, emergency cases, students may qualify for an incomplete grade, which is recorded as a K on the grade report and transcript. Requests for incomplete grades must be made according to TAMU-CT policy and approved by the instructor prior to the final week of classes. All requirements must be competed by the end of the next long semester or the K automatically changed to an F.

3 Syllabus - Page 3 Note #3: The last day to drop a course with no record this semester is published in the University Catalog on the Academic Calendar page(s). B. Assignments: Reading assignments will be in accordance with this syllabus and as assigned in class. Students are expected to become familiar with information and assignments prior to discussion periods scheduled for each class. Assignment point values are indicated in the syllabus. Late assignments will be down-graded 25% per day (100% per week) and will generally not be scored if submitted after more than one week following the scheduled due date. Unless otherwise announced in class, workbook assignments are due the day of the week assigned. Workbook assignments must be submitted by the end of the scheduled class period and, if appropriate, may be submitted on the Exercise Book forms provided; however, memo assignments must be prepared in typewritten format. Students who are absent from class are encouraged to submit their assignments early or through Blackboard Learn to avoid late penalties. C. Written Work Format and Quality: Unless otherwise indicated, all outside written work must be typed double-spaced on white 8-1/2 x 11 paper, using black ink. Students are required to use the Publication Manual of the American Psychological Association (APA, 6 th ed.) as the primary reference as they prepare their formal work for submission. Most written work will be submitted for grading with a cover sheet (including title of work, student name, university, course and section number, professor, date, etc.) and stapled at the upper left-hand corner. Items submitted are expected to be of graduate quality, language and depth and in APA format. Points will be deducted for poor grammar, spelling and appearance. Note #1: See samples provided in class and through Blackboard Learn Learning Resources. Note #2: No plastic folders will be used, except in such cases as specifically necessary to support course objectives. Note #3: Items containing more than three errors may be returned for correction and resubmission. The highest grade that will be assigned to a resubmission is a C. D. Training Session and Materials: To the extent possible, students will work in teams of two to prepare and present a training program on a topic of interest of T&D professionals. Unless otherwise arranged, topics will be selected through a drawing during week six. Session support items, including a lesson plan and participant materials, will be submitted at the time of the scheduled presentation. Students will draw numbers during the week 6 to establish the order and dates in which presentations will be given. As a minimum, each training session will include a participation exercise and appropriate information (i.e., lesson plan and a brief outline/summary of activities presented). Materials to support the participation exercise will also be provided to all participants. The minute presentation will be conducted in a professional manner and scored by both participating students and professor. A lesson plan (see sample provided in class), including a bibliographic

4 Syllabus - Page 4 listing of at least 15 suggested readings directly related to the training topic and participant support materials, will be submitted by the team on the day of the scheduled presentation. Note #1: A minimum of 15 references will support a grade of "C" or less; a minimum of 20 references are required for a "B;" and, at least 25 references are required for an "A." To improve rigor, ensure significant use of peer-reviewed journal articles among a variety of sources cited.) Note #2: Be sure to refer to Dr. Lyon s HRD support page for a sample lesson plan, the APA Publication Manual (6 th ed.) and the Training Materials Rating Sheet when preparing papers for submission. Note #3: In addition to usual requirements for academic grammar and format, including use of the American Psychological Association Publication Manual (6 6 th ed.), students will use appropriate terminology and syntax to produce papers rivaling professional quality. (Students are encouraged to arrange appointments to review clean draft copies with Dr. Lyon; appointments for this activity will be accepted only through week eight.) E. Library Services: Information literacy focuses on research skills that prepare individuals to live and work in an information-centered society. Librarians will work with students in the development of critical reasoning, ethical use of information, and the appropriate use of secondary research techniques including: (1) exploring information resources such as library collections and services, (2) identifying sources, such as subject databases and scholarly journals, (3) executing effective search strategies, (4) retrieving, recording, and citing relevant results correctly, and (5) interpreting search results and deciding whether to expand the search. Library resources are outlined and accessed through the web page: F. Course Exam: There will be one comprehensive final exam during the semester. The exam may be comprised of various cognitive/ objective, short answer and/or case study items. Although teamwork is permitted in most activities completed during the semester, the exam will reflect the independent work of students. (Teamwork will not be permitted on the exam.) G. Academic Integrity: Texas A&M University--Central Texas expects its students to maintain high standards of personal and scholarly conduct. Students guilty of academic dishonestly are subject to disciplinary action. Academic dishonesty includes, but is not limited to, cheating on an examination or other academic work, plagiarism, collusion, and the abuse of resource materials. The faculty member is responsible for initiating action for each case of academic dishonestly. More information can be found at

5 Syllabus - Page 5 H. Changes to Syllabus: A syllabus serves as an instructional and study planning document for both faculty and students. Although every effort will be taken to complete the semester according to the syllabus, it may become necessary to make certain changes to better facilitate the academic environment. In such an event, changes will be announced in class and students will receive written notice within one week of the change decision. Changes may be made within the last two weeks of the semester only in exceptional circumstances. Conflicts between Blackboard and the syllabus will be resolved according to the syllabus requirements. I. Disability Services: Texas A&M University Central Texas complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of TAMUCT promotes the use of the Principles of Universal Design to ensure that course design and activities are accessible to the greatest extent possible. Students who require reasonable accommodations based on the impact of a disability should contact Gail Johnson, Disability Support Coordinator at (254) in Student Affairs, Office 114E. J. Tutoring Services: TAMUCT offers its students tutoring, both on-campus and online. Subjects tutored include: Accounting, Finance, Statistics, Mathematics, and Writing (MLA and APA). For hours, or if you're interested in becoming a tutor, contact Academic Support Programs at go to and click on "Academic Support" for more information. K. Grade Computation: Students earn their final course grades by effectively completing scheduled assignments; no extra credit assignments are given. To satisfactorily pass this course, students must complete each of the primary items listed below; failure to submit appropriate documents for grading in each category may result in a failing grade. Final grades will be calculated as follows: Exam.... [286 pts] % A = 100% 90.0% [ pts] Assignments..[250 pts]....35% B = 89.9% 80.0% [ pts] Training Materials..[107 pts] 15 % C = 79.9% % [ pts] Presentation..[71 pts] % [714 pts] 100% F = below 70.0% [528-0 pts] L. Requests for Incomplete Grades: In rare, emergency cases, students may qualify for an incomplete grade, which is recorded as a K in the transcript. Requests for incomplete grades must be made in writing, according to TAMU-CT policy, and approved by the instructor prior to the final week of classes. All requirements must be met by the end of the next long semester or the K will be automatically changed to an F.

6 Syllabus - Page 6 M. WARRIORLink: This online job database connects employers with students with postings of internships, part-time, full-time jobs. All students will receive an with their username and password the first week of school with access information. Warrior Link ( allows students up until a year after they graduate the opportunity to search for a job, post a resume and keep informed on any events that are taking place while they are out of the careers services area. N. Technical Requirements: For this course, you will need reliable and frequent access to a computer and to the Internet. You will also need a headset or speakers to be able to listen to on-line resources. It may also be helpful to have a microphone available to conduct other activities in the course. If you do not have frequent and reliable access to a computer with an Internet connection, please consider completing Web-supported activities in the TAMUCT computer lab (Founder s Hall, 113) or contact your professor to review your situation. Browser: Mozilla Firefox is the most reliable browser for accessing Blackboard. Logon to to access the course. (Be sure that www. is not included in the address.) Username: Your complete TAMUCT address (e.g. john.doe@go.tarleton.edu) Initial password: Your student ID/ university ID (UID) Note #1: Blackboard Learn supports the most common operating systems: PC: Windows 7, Windows XP, Windows Vista, Windows 2000, Mac OS 10.6 Snow Leopard, Mac OS 10.5 Leopard, Mac OS 10.4 Tiger Note #2: Check browser and computer compatibility by following the Browser Check link on the TAMU-CT Blackboard logon page ( This is a CRITICAL step, as these settings are important for when you take an exam or submit an assignment. You may, for example, find that Blackboard Learn recommends use of Mozilla Firefox instead of the newest versions of Microsoft Internet Explorer, so be sure to follow instructions following your browser check. Note #3: Upon logging on to Blackboard Learn, you will see a link to Blackboard Student Orientation under My Courses tab. Click on that link and study the materials in this orientation course. The new Blackboard is a brand-new interface and you will have to come up to speed with it really quickly. This orientation course will help you get there. There is also a link to Blackboard Help from inside the course on the left-hand menu bar. The first week of the course includes activities and assignments that will help you get up to speed with

7 Syllabus - Page 7 navigation, sending and receiving messages and discussion posts, and submitting an assignment. Your ability to function within the Blackboard system will facilitate your success in this course. (The Blackboard Student Orientation and other related information are also available within the course at the Blackboard Information tab on the left menu.) Note #4: You should change your password from your UID after you have accessed the Blackboard system. Note #5: The Blackboard test application may be more reliable if you use Mozilla Firefox instead of newer versions of Microsoft Explorer. You may find it beneficial to download Firefox prior to the scheduled date for the first quiz. Note #6: Technology issues are not an excuse for missing a course requirement. Be sure to make sure that your computer is configured correctly to support course requirements well in advance of deadlines. O. Technology Support: For technological or computer issues, students should contact the Blackboard support services 24/7 at one of the following: Support Portal: On-line Chat (through the support portal at: Toll-free Phone: (855) V. COURSE AND NSTRUCTOR INFORMATION Course: Managing Human Resource Development (HRMK ) [86734] Semester: Fall 2013 (August 26 December 12, 2013) Schedule: Monday and Wednesday evenings (7:30 p.m. 9:00 p.m.) Classroom: TAMUCT Founder s Hall, Room 311 and Blackboard Learn on-line. Note #1: As a face-to-face (F2F) class assignments will generally be handed in class, however, several learning support items, as well as portions of the final comprehensive exam will be provided through Blackboard Learn. Note#2: The Blackboard Learn system was introduced to TAMUCT during the Spring 2012 semester. If you have not completed and on-line or Web-supported course recently, please note that the old, Tarleton Blackboard site is now inactive to TAMUCT students. Be sure to use the current site, which is located at: http: //tamuct. blackboard. com. Professor: Dr. Barbara Lyon, SPHR Office: TAMUCT Bldg, 318-K Phone: (254) Fax: (254) bjlyon@tamuct.edu Web Page:

8 Syllabus - Page 8 Office Hours: Monday (TAMUCT office) 3:00 p.m. 5:15 p.m. Tuesday (virtual) 1:00 p.m. 2:30 p.m. Wednesday (TAMUCT office) 3:00 p.m. 5:15 p.m. Thursday (virtual) 1:00 p.m. 2:30 p.m. Contact Ms. Charlotte Wesley for office hour appointments. (See details below.) Admin. Assistants: Student Issues: Ms. Charlotte Wesley TAMUCT, (254) Faculty Issues: Mr. Shawn Kelley TAMUCT, 323-B - (254) VI. RATING SHEETS & SUPPORT MATERIALS Along with various other materials, the following forms and support materials are available on Dr. Lyon s faculty Web page ( and on Blackboard Learn under the LEARNING REOURCES tab: Training Presentation Rating Sheet, Training Materials Rating Sheet and Dr. Lyon s Grading Guidelines for Graduate Studies. In addition, several APA 6 th edition format resources are also provided in your Blackboard Learn section. Students are advised to refer to these forms as they prepare assignments for submission. VII. COURSE OUTLINE, ASSIGNMENTS & EVENTS (See the pages that follow for detailed course activities and point values.) Week Dates Chapter Topics Activities 1 Aug 26 Chapter 1 HRD Overview [Syllabus & Web Support] [Multiple Intel. Discussion] Aug 28 Org Strategy & HRD Introduction Activity {10} 2 Sep 2 Happy Labor Day! Sep 4 Chapter 2 Employee Behavior HRD Leadership Activity {10} HRD Legal Issues [Training Session Discussion]

9 Syllabus - Page 9 Week Dates Chapter Topics Activities 3 Sep 9 Chapter 3 Learning & HRD Library Search Activity {10} Sep 11 Learning Theories Multiple Intel Scale {15} Training Team Confirm {5} 4 Sep 16 Chapter 4 Needs Analysis [Needs Assessment: HRD Case #1] Sep 18 Chapter 5 Program Design 5 Sep 23 Chapter 5 ISD/Program Design HRD Case #1 Due {25} Sep 25 Chapter 6 Program Implementation Good Workshops {15} Lesson Plan Development 6 Sep 30 Chapter 6 Program Implementation [Design/Dev. & Evaluation HRD Cases #2 & #3] Oct 2 Chapter 7 Program Evaluation [Set Presentation Dates] 7 Oct 7 Chapter 7 Program Evaluation Oct 9 Chapters 4-7 Draft Les. Plan Peer Review {10} Draft Ref. List Due {20} (10+ HRD ref. in APA format) 8 Oct 14 Chapter 8 Employee Orientation Presentation: Oct 16 Presentation: HRD Case # Due {25} 9 Oct Chapters 4-7 Lesson Plan Development Self-directed Learning HR Southwest Conference

10 Syllabus - Page 10 Week Dates Chapter Topic Activities 10 Oct 28 Chapter 9 Skills & Tech Trng Presentation: Oct 30 Chapter 10 Coaching & Perf Mgmt Presentation: Emotional Intelligence {10} 11 Nov 4 Chapter 11 Safety & Health Programs OSHA Web Search {10} Presentation: Nov 6 Chapter 14 OD & Change Presentation: HRD Case #3 Due {25} 12 Nov 11 Happy Veterans Day! Nov 13 Chapter 12 Career Development ASTD Web Search {10} Presentation: 13 Nov 18 Chapter 13 Management Development Org. Ethics Activity {10} Presentation: Nov 20 In-basket Exercise Due {15} Presentation: 14 Nov 25 Chapter 13 Management Development Presentation: Nov 27 Management Development Presentation: Nov Thanksgiving Holiday

11 Syllabus - Page 11 Week Dates Chapter Topic Activities 15 Dec 2 Chapter 15 Diversity Development Presentation: Dec 4 Presentation: Cultural Adapt Scale {5} [H.O. Final Exam Case] Presentation Ratings {10} See page 4 for details. Presentation Slides {10} See page 4 and 13 for details. Training Presentation {71} See pages 3-4 and 13 for details. Training Materials {107} See pages 3-4 and 13 for details. 16 Dec 9 Chapters 1-15 Summative Assessment Comprehensive Final Exam {286} (Due at midnight on 1 2/1 1 /1 3) Objective Items {215} Final Exam Case {71%} Dec 11 Summative Feedback Please make your holidays happy and safe. Have a wonderful winter break!

12 Syllabus - Page 12 Library Search Activity [10 points] (NOTE: To complete this assignment from an off-campus computer, a proxy server may be required. For assistance accessing the library s database system go to the link that follows: 1. Go to the TAMUCT library Web site (click assignment title, above, or link from the university s main page). 2. Review the information available within the site and then go to Online Databases. 3. Select EBSCO Databases. 4. Select databases that begin with the following key words: Academic, Business, and Psychology. 5. Enter keywords for a staffing topic that interests you. 6. Delimit the search to available full-text, peer-reviewed journal articles that have been published within the last two years. 7. Prepare a Website search summary sheet that includes the total number of hits located in your search. (On the summary sheet, be sure to state your topic as the title and list at least five essential points on the topic. Further, remember that a reference citation is required.) 8. Attach a copy of the database abstract page to the Website search summary sheet. 9. Submit your printed summary sheet and abstract page in class during the assigned week. [7 points] 10. Discuss your findings in class and be sure to give feedback to others. [3 points] (See the Library Search Guide and Web site Search Summary Sheet sample document in your class Blackboard Learning Resources folder.) ASTD Web Search [10 points] 1. Go to the astd.org Web site. (Click assignment title, above, or search for the American Society for Training and Development.) 2. Review the information available within the site and select a topic that interests you. 3. Prepare a Website search summary sheet. (Be sure to state your topic as the title and list at least five essential points on the topic. Further, remember that a reference citation is required.) 4. Submit your printed summary in class during the assigned week. [7 points] 5. Discuss your findings and be sure to give feedback to others. [3 points] (See Web site Search Summary Sheet sample document in your class Blackboard Learning Resources folder.)

13 Syllabus - Page 13 OSHA Web Search [10 points] 1. Go to the OSHA Web site. (Click assignment title, above, or search for the Occupational Safety and Health Administration.) 2. Review the information available within the site and select a topic that interests you. 3. Prepare a Website search summary sheet. (Be sure to state your topic as the title and list at least five essential points on the topic. Further, remember that a reference citation is required.) 4. Submit your printed summary sheet in class during the assigned week. [7 points] 5. Discuss your findings in class and be sure to give feedback to others. [3 points] (See Web site Search Summary Sheet sample document in your class Blackboard Learning Resources folder.) WLS Activity [10 points] 1. Go to the WLS Web site. (Click assignment title, above, or search for the Weiss- Lyon Scale.) 2. Complete the steps to complete the scale to help you to see your individual level of cultural adaptability. Remember that there are no right nor wrong responses. (Note: The on-line version is recommended.) 3. Have the system automatically calculate your scores. (This requires that your computer cookies are set to the on position. If this is not possible, you may need to complete the paper-and-pencil version and calculate your scores by hand.) 4. Attach your printed summary of findings (recommend scanned.pdf or Word document format) and submit your WLS activity in class during the assigned week. [10 points] (See Web site Search Summary Sheet sample document in your class Blackboard Learning Resources folder.) Training Materials + Training Session [ points] 1. Students will work independently or in teams of two to present research on a current human resource management topic. 2. Prepare a PowerPoint slide show on your literature review topic. Ensure that the slide show includes the following components, (1) cover slide [include title, student names, and class and semester information]; (2) content slides with citations [APA 6 th ed. format] (3) references [APA 6 th ed. Format]. [You may include more slides than those specifically selected for use in your 45-minute presentation.] 3. Submit a copy of your PowerPoint slides through Blackboard ASSIGNMENTS during the assigned presentation week. [10 points] 4. Present information in class, utilizing an appropriate level of formality for the research completed. [71 points] 5. Submit your Lesson Plan document in CLASS during the assigned presentation week. [71 points] (See pages 3-4 of the syllabus for more specific information on your training activity (materials and presentation requirements.)