Minimum System Requirements

Transcription

1 GE Healthcare Minimum System Requirements January 2013 Site Definitions System requirements can vary, depending on the size of your site. Site Size Small Medium Large Definition 1 25 providers or 1 75 concurrent EMR users providers or concurrent EMR users providers or concurrent EMR users. Sites with 800+ providers or concurrent EMR users require a custom solution. Contact Kryptiq Customer Support to discuss the details. Minimum Number of Servers The required number of servers depends on the size of your site and the products that you purchase. Site Size SM/PP Web Server SM/PP/DM* App Server CM** EP** ACM*** Small 1 combined server Medium Large *Document Management can be installed on the same server as Secure Messaging and Patient Portal. **eprescribing each requires a dedicated server. ***ACM Console is usually installed on the SMPP application server, and does not require a dedicated server. ACM Agent can be installed on non-dedicated computes that meet the minimum requirements. Copyright 2013 by Kryptiq Corporation All rights reserved

2 Server Environment Kryptiq requires that you provide dedicated servers for the products listed in this document. Except for anti-virus client software, backup agents, and other utility software, no third-party software may be installed on a Kryptiq server. Kryptiq supports the following technologies, regardless of your organization's size. Inform Kryptiq Customer Support if you intend to use them. Virtual Machines (VM). Kryptiq supports virtual servers provided that the dedicated processor, memory, and hard drive resources comply with the minimum server requirements listed in this document. The database component must be located on a physical server. Storage Area Network (SAN) / Network Area Storage (NAS). SSL Accelerators. Remote SQL database on a SQL Server dedicated to Kryptiq applications. Remote SQL database on a SQL Server shared with non-kryptiq applications. SQL Server clustering. Do not configure any Kryptiq server as a Primary or Backup Domain Controller. Kryptiq requires local ASP user accounts. If you configure the server as a domain controller, these accounts are unavailable. Consider the information presented in this document as minimum requirements. Your organization may need a more robust configuration for optimal performance. Contact Kryptiq Customer Support before finalizing your hardware and software decisions. 2 January 2013

3 ACM Minimum Requirements ACM Console Requirement Processor Memory Hard drive Minimum Dedicated, server-class, dual-core, 2.4 GHz 2 GB RAM 25 GB (RAID recommended) Windows Server 2003 (32-bit) - Standard with latest service pack - Enterprise with latest service pack Windows Server 2008 (32-bit) - Standard with latest service pack - Enterprise with latest service pack OS*.Net Framework - Standard with latest service pack - Enterprise with latest service pack 3.5 with latest service pack ACM versions 2.3 and higher requires 4.0. *Kryptiq does not support Small Business editions of Windows. The only 64-bit operating system supported by Kryptiq is Windows 2008 R2. January

4 ACM Agent Requirement Minimum Processor Memory Hard drive Dual-core, 2.4 GHz 2 GB RAM 25 GB (RAID recommended) Windows 7 (32-bit or 64-bit) - Professional with latest service pack - Ultimate with latest service pack Windows Server 2003 (32-bit) - Standard with latest service pack - Enterprise with latest service pack Windows Server 2008 (32-bit) - Standard with latest service pack - Enterprise with latest service pack OS* - Standard with latest service pack - Enterprise with latest service pack 3.5 with latest service pack.net Framework ACM versions 2.3 and higher require 4.0. *Kryptiq does not support Small Business editions of Windows. The only 64-bit operating system supported by Kryptiq is Windows 2008 R2. 4 January 2013

5 CareManager Minimum Requirements Requirement Processor Memory Hard drive* Server-class, dual-core, 2.4 GHz Minimum 2 GB RAM if SQL Server is run remotely 4 GB RAM if SQL Server is run locally 36 GB with RAID Windows Server 2008 (32-bit) OS** SQL Server 2005 Express w/advanced Services (small/medium sites) SQL Server 2005 (large site) - Standard Edition - Workgroup Edition SQL Server 2008 (large site) DB.Net Framework - Standard Edition - Workgroup Edition 3.5 with latest service pack *If the SQL server is local, the hard drive size requirement may vary depending on the size of the the EMR database. A data extraction will determine this requirement. **Kryptiq does not support Small Business editions of Windows. The only 64-bit operating system supported by Kryptiq is Windows Server 2008 R2. January

6 eprescribing Minimum Requirements Requirement Processor Memory Hard drive Minimum Pentium 4 (small/medium sites) Server-class, dual-core, 2.4 GHz (large site) 2 GB RAM if SQL Server is run remotely 30 GB Windows Server 2003 (32-bit) OS* SQL Server 2005/2008 Express w/advanced Services (small/medium sites) DB.Net Framework SQL Server 2005/2008 (large site) - Standard Edition - Workgroup Edition 3.5 with latest service pack *Kryptiq does not support Small Business editions of Windows. The only 64-bit operating system supported by Kryptiq esm is Windows 2008 R2. eprescribing installs on Windows 2008 R2 in the WOW6432 (that is, 32-bit) environment. 6 January 2013

7 Document Management Minimum Requirements Minimum System Requirements Requirement Processor Memory Hard drive OS Server-class, dual-core, 2.4 GHz Minimum 2 GB RAM if SQL Server is run remotely 4 GB RAM if SQL Server is run locally 300 GB with RAID Windows Server 2008 R2 If you have up to 25 providers and import to Document Management, the minimum requirement is SQL Server 2008 Express w/advanced Services. If you have more than 25 providers and do not import to Document Management, the minimum requirement is SQL Server 2008 Express w/advanced Services.* DM If you have 26 or more providers and import to Document Management, the minimum requirement is SQL Server 2008 Standard or Workgroup Edition..NET Framework 4.0 *Express version can be used when the number of providers is greater than 26, but only when you are not indexing into the DM database. January

8 SM/PP Minimum Requirements: Dual Server Many small sites, and all medium and large sites, require a dual-server configuration. If you have a very small and simple site, you can consider a combined-server configuration. Requirement Web Server Minimum Application Server Minimum Server-class, 1 dual-core, 2.4 GHz (small site) Processor Memory Server-class, dual-core, 2.4 GHz 2 GB RAM Server-class, 2 dual-core or 1 quad-core, 2.4 GHz (medium/large sites) 4 GB RAM (most sites) 8 GB RAM (large sites that run SQL Server locally) Hard drive 36 GB with RAID 36 GB with RAID* OS** DB.Net Framework For SM/PP 4.x 5.x: Windows Server 2003 (32-bit) Windows Server 2008 (32-bit) For SM/PP 6.x: N/A For SM/PP 4.x 5.2:.Net 3.5 with latest service pack For SM/PP 5.3 and above:.net 4.0 For SM/PP 4.x 5.x: Windows Server 2003 (32-bit) Windows Server 2008 (32-bit) For SM/PP 6.x: SQL Server 2008 Express w/advanced Services (1-5 providers) SQL Server 2008 (6+ providers) - Standard Edition (processor license) - Workgroup Edition (processor license) For SM/PP 4.x 5.2:.Net 3.5 with latest service pack For SM/PP 5.3 and above:.net 4.0 *If you want to add Document Management to this server, the requirement is 300 GB with RAID. **Kryptiq does not support Small Business editions of Windows. The only 64-bit operating system supported by Kryptiq is Windows Server 2008 R2. 8 January 2013

9 SM/PP Minimum Requirements: Combined Server Minimum System Requirements Some small sites (1 25 providers or 1 75 concurrent EMR users) can use a combined Web/application server. Advanced small sites (and all medium and large sites) require a dedicated Web server and a dedicated application server. Contact Kryptiq Customer Support to determine which solution will best serve your organization. Requirement Minimum Processor Memory Hard drive Server-class, dual-core, 2.4 GHz 4 GB RAM 36 GB with RAID* For SM/PP 4.x 5.x: Windows Server 2003 (32-bit) Windows Server 2008 (32-bit) For SM/PP 6.x: OS** SQL Server 2008 Express w/advanced Services (1-5 providers) DB.Net Framework SQL Server 2008 (6+ providers) - Standard Edition (processor license) - Workgroup Edition (processor license) For SM/PP 4.x 5.2:.Net 3.5 with latest service pack For SM/PP 5.3 and above:.net 4.0 *If you want to add Document Management to this server, the requirement is 300 GB with RAID. **Kryptiq does not support Small Business editions of Windows. The only 64-bit operating system supported by Kryptiq is Windows Server 2008 R2. January

10 Combined Web and Application Server Model 10 January 2013

11 Web Server and Combined Application Server Model Minimum System Requirements January

12 SQL Server Recommendations Consider these recommendations as you select Microsoft SQL Server 2008 software: For many small sites implementing a single-server solution, Microsoft SQL Server 2008 Express with Advanced Services is an excellent choice. SQL Server 2008 Express is free, it supports up to 10-GB databases, and its Advanced Services package contains useful database management features. Consider the following before choosing SQL Server 2008 Express: Lacks support for enterprise features. Limited to one CPU. Buffer pool is limited to 1 GB. Databases size is limited to 10 GB (Server 2008). If you already have a dedicated SQL Server 2008, consider using that server to host Kryptiq products such as Secure Messaging, Patient Portal, eprescribing, and Document Management. If you decide to use the remote SQL Server, Kryptiq requires SQL Server Authentication and an account with the db_owner role. For more information about Microsoft SQL Server options, consult Microsoft's Web site. 12 January 2013

13 Minimum Network Requirements These requirements apply to Secure Messaging and Patient Portal. Minimum System Requirements Network Component Internet connection Internet bandwidth High-speed, always-on, reliable. Details 1 Mbps up/1 Mbps down (small sites). 5 Mbps up/2 Mbps down (medium/large sites). IP address Firewall One available external static IP address. Provide a firewall with port 443 mapped to the Kryptiq Web server. For added security, redirect port 80 to port 443. FQDN SSL certificate Network connection A fully qualified domain name (FQDN) is required (for example, secure.yourorganization.org). Must be obtained from a trusted certificate authority. 100 Mbps, full duplex. LDAP Support The Lightweight Directory Access Protocol (LDAP) allows you to synchronize your Secure Messaging and Patient Portal user accounts with your network user accounts. Secure Messaging and Patient Portal natively support LDAP with the following systems: Microsoft Active Directory in conjunction with Microsoft Exchange 2000, 2003, 2007, or Novell edirectory in conjunction with a Novell GroupWise installation that is configured for edirectory LDAP authentication. Secure Messaging and Patient Portal does not support Organizational Groups. SMPP can only point to the root of the LDAP forest. January

14 Minimum Workstation Requirements To access product features, use the following configurations. These requirements are unrelated to the hosting server requirements. SM/PP DM CM EP Hardware Any that will support Web browser Pentium 4 or equivalent, 1 GB RAM, 50 MB available disk space Any that will support Web browser Any that will support Web browser OS* Any that will support Web browser** Windows XP SP2 Windows 7 Any that will support Web browser Any that will support Web browser Internet Explorer 8.x and 9.x Internet Explorer 7.x, 8.x, and 9.x Web browser*** Firefox 2.x Current at Release Safari 2.x 5.x Firefox 2.x Current at Release Safari 2.x 5.0 Internet Explorer 7.x, 8.x, and 9.x Internet Explorer 8.x and 9.x *Kryptiq does not support Small Business editions of Windows, but Kryptiq does support 64-bit operating system and hardware with the 32-bit operating systems listed above. ***Document Management requires a Web browser if you use Document Management Viewer. 14 January 2013

15 Additional Document Management Information Minimum System Requirements Additional Software Software PDF Reader Scanning software Notes Install a PDF reader such as Adobe Reader or Foxit Reader. To create image files that Document Management can index, you must use software designed to manage the scanning process. Choose a third-party product with the following capabilities: Supports batch processing of multiple documents. Converts paper documents to acceptable file formats (.PDF,.TIFF, etc.). Automatically saves PDF files to a designated folder with a unique name. Document Management Scanner Choose a TWAIN compliant scanner that supports your scanning software and your organization's needs. Effect of Scanning on the Server Hard Drive Requirement In most cases, the required 300 GB server hard drive is large enough to store images from several years of scanning activity. Estimate your eventual need for additional storage based on the rate at which you fill your hard drive or based on the guideline that 30,000 scanned pages (8.5 x 11 inches, black and white, 150 dpi) require approximately 1 GB of hard drive space. Grayscale and color scanning require 4-10 times that amount. Customer Support GE Centricity Customer Support is available at: ; option 1 (Toll-Free) CentricityISService@ge.com (Support) (Corporate) Business hours: 5:00am - 5:00pm PT January