5 Profit-Enhancing Benefits of Hosted VoIP That Your Business Could Be Missing Out On

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1 5 Profit-Enhancing Benefits of Hosted VoIP That Your Business Could Be Missing Out On

2 Between 2008 and 2011 alone, the Federal Communications Commission (FCC) reported a compound annual growth rate of 20 percent in VoIP subscriptions. The reason behind this growing demand is pure and simple: Using a VoIP system lowers costs and greatly enhances productivity. Here are the most compelling advantages your business can gain with a hosted VoIP plan. 1.) Reap More Productivity Gains Increase your work output with a unified communications system In a report published by research firm Webtorials, it was found that most workers tend to waste half of their work day on necessary yet unproductive tasks. The study, conducted between 2010 and 2011, found that 36% of an employee s day is spent trying to contact customers and colleagues. Another 14% of a worker s time is spent forwarding s and handling distractions such as unsolicited phone calls. The Webtorials report asserts that having a unified communications system can help businesses recover up to two hours a day in productivity which can help companies save hundreds of thousands of dollars annually. Some of the productivity benefits VoIP offers include: The ability to seamlessly route calls to other employees or devices, resulting in fewer missed calls. Collaborating on documents is also easier even when your colleagues are nowhere near your office. VoIP makes it possible for employees to edit documents together over video conferencing, instant messaging or even a combination of both technologies. The convenience of receiving and viewing messages from different contact methods (voice mail, , etc.) in a single inbox. This allows workers to respond to clients in the timeliest manner. During a phone call, employees can automatically pull out customer data from a database and flash it on their computer screens, improving the level of customer service. Business can avoid the cost of having to set up new workstations or moving hardware since equipment and maintenance is provided by a third party.

3 2.) Improve Collaboration in the Workplace Stay connected anytime, anywhere Even when your employees are working remotely or across different time zones, collaboration is effortless with VoIP features such as video conferencing. At a moment s notice, you can schedule an online meeting with colleagues or clients without the hassle and cost of travelling. Collaborating on documents is also easier even when your colleagues are nowhere near your office. VoIP makes it possible for employees to edit documents together over video conferencing, instant messaging or even a combination of both technologies. Greater mobility: No missed calls, no missed opportunities Wherever you may be in the world, your calls are sure to reach you with the find-me/follow-me call forwarding feature. Simultaneous ringing also lets you program incoming calls to ring at several different numbers at the same time. This guarantees live coverage by the first available employee, improving responsiveness to customer calls and thereby, improving the level of customer service you offer. You can also listen to calls even when a phone is not available, thanks to voic -to- capabilities. Additionally, you can independently control your call features through a Web-based management portal. Settings for call forwarding, simultaneous ring and voic can be customized with just a few clicks. VoIP offers a host of flexible features such as unified messaging and video conferencing that allows you and your employees to conduct business in a manner that is most efficient for everyone.

4 3.) Achieve More Business Goals Accelerate the accomplishment of business objectives Converging voice and data communications gives your employees greater freedom and versatility. Even when your colleagues are scattered across the country or around the world, you can still work together as though you were in one office. VoIP offers a host of flexible features such as unified messaging and video conferencing that allows you and your employees to conduct business in a manner that is most efficient for everyone. By enhancing business processes, improving mobility and boosting productivity, VoIP can help you achieve more goals in less time. Empower your IT staff With no expensive equipment and servers to manage, hosted VoIP makes work easy for your IT department, helping them focus instead on more important matters. In fact, you can make modifications to your VoIP service without the help of your IT staff. A user-friendly Web interface allows you to easily add or delete users, as well as make adjustments to call features even without any special knowledge or training. Since you are in control and have no need for outside assistance, there are no delays and no interruptions in your workflow. The changes you need can take effect in real time. This empowers you and your team to act quickly on important business decisions. Businesses can respond to a larger volume of calls in the timeliest manner. Time constraints and geographical boundaries are no longer limiting forces when it comes to connecting with co-workers and clients.

5 4.) Survive The Unexpected and Avoid Huge Losses Prepare Your Business for the What-Ifs What if your Internet connection suddenly stops working? What happens when a thunderstorm knocks out power? Sometimes, situations are simply out of our control. A VoIP solution helps you mitigate such risks. Even if your physical office suffers some kind of damage or disaster, your VoIP equipment and servers will still be running in a safe and secure location. Using a Web management portal, you can quickly reroute your calls and redirect critical employee resources. Communications can continue as usual, avoiding huge losses for your business. With our hosted VoIP service packages, you are still able to maintain POTS lines for redundancy. This means that in times of emergency, you will be able to use your analog, fax and alarm lines. Customizable VoIP service plans give businesses the flexibility and versatility they need to maintain a reliable and high-quality phone system while keeping operating expenses low. 5.) Effortlessly Expand or Cut Back According to Your Needs Versatility in an ever-changing business climate In business there is simply no way to predict what might happen in the future. However, hosted VoIP plans can help businesses quickly adapt to volatile business environments. When your team has to catch up with increasing customer demands, IT growth is easy when you have easily customizable VoIP plans. You can add users and features in real time with just a few mouse clicks. Removing features and scaling back to a simpler VoIP service plan is just as painless. There are no long wait times and no complicated processes. Your business is able to maintain maximum levels of productivity through any system change.

6 No resources wasted Compared to an analog system, it s undeniable that VoIP technology helps you manage all your communications smarter and more efficiently. Businesses can respond to a larger volume of calls in the timeliest manner. Time constraints and geographical boundaries are no longer limiting forces when it comes to connecting with co-workers and clients. As a result, businesses are able to provide prompt and responsive service the very thing that boosts customer loyalty and consequently, your bottom line. Digital Voice from BullsEye Telecom: Smart, Affordable and Powerful Hosted VoIP Solutions You only pay for what you need. No wasted resources means more money saved. Since starting our operations in 1999, BullsEye Telecom has become one of the country s most trusted telecommunications and data service providers. In 2005, Inc. Magazine recognized our company as one of the fastest-growing privately held companies in the nation. Digital Voice has always been one of our most in-demand solutions. Our customizable VoIP service plans give businesses the flexibility and versatility they need to maintain a reliable and highquality phone system while keeping operating expenses low.

7 The BullsEye Telecom Difference What sets us apart from other providers is that we offer more than just digital voice services. We can also take care of your data, wireless, managed services and network security needs. We provide complete solutions including analog voice for redundancy. Our Crystal-Clear Promise Built by telecom industry specialists, BullsEye Telecom is capable of producing VoIP technology that delivers crystalclear call quality. We guarantee it or we will happily switch you back to our analog services. Our experts will carefully plan and design a migration roadmap that fits perfectly with the unique nature of your business. Affordable, Cost-Effective Service Plans BullsEye Telecom is about helping your business grow. We offer low-cost service bundles that can be easily customized as your business needs change. A user-friendly Web management portal gives you full control over your service plan, making it easy to add or remove features any time. Risk-Free Transition from POTS to VoIP When making the switch from analog to digital, you re in good hands with BullsEye Telecom. Our experts will carefully plan and design a migration roadmap that fits perfectly with the unique nature of your business. No matter how many locations your business has across the country, all of your POTS lines will be safely migrated to a single network.

8 The Money-Saving Benefits of Using a Hosted VoIP Provider Give your communication system a major upgrade without the major cost. With a BullsEye Telecom hosted VoIP plan, there are no upfront costs for your company because we provide the VoIP equipment and servers. Our team will operate and manage them from our safe and secure facilities. BullsEye Telecom even provides the handsets as part of the service plan. You can enjoy a bundle of great features while only paying an affordable, all-inclusive monthly fee. Plus, transition from an analog system to VoIP is smooth and hassle-free. There is no need to worry about system interruptions while migrating all your POTS (Plain Old Telephone Service) lines. Cut down monthly communication costs. As part of our commitment to give you high quality service, software upgrades are delivered automatically to your system through a cloudbased service at no extra cost. Your monthly communications expenses are also kept to a minimum since local and international VoIP-to-VoIP calls are free. Calls to mobile and landline have fees, but call rate charges are still significantly cheaper compared to POTS and mobile phone services even for long distance calls! Calls to mobile and landline have fees, but call rate charges are still significantly cheaper compared to POTS and mobile phone services even for long distance calls! Only pay for services you need and adapt effortlessly as conditions change Adding features to a traditional phone system requires you to purchase hardware and pay for installation. With a VoIP system, you can add or change features anytime and implement the changes automatically without having to pay a large sum. An analog PBX system is also less flexible. It obliges your business to adapt to its limitations. With VoIP, it s the other way around. With a few clicks, you can change your VoIP service plan to make it suitable for your current business needs. If you want to know more about hosted VoIP solutions and how it can boost your bottom line, please give us a call today at: