Avaya IP Office Platform Imagine what a small business phone system can do. avaya.com

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1 Avaya IP Office Platform Imagine what a small business phone system can do. 1

2 Your phone system: A LIFELINE FOR YOUR SMALL BUSINESS. Even with so many ways to communicate today, the telephone is still a major gateway to your business. Your customers still call to ask questions. Your sales staff still phones prospects. And conferences with vendors are a way of life. You need a phone system that meets the daily demands of your business dependably and cost-effectively. Maybe a basic, reliable phone system is all you need today. But as your business changes, you need a system that can easily and costeffectively change with you. One that won t lock you in to what you buy today. One that gives you choices for what you may need tomorrow. That s where the Avaya IP Office Platform comes in. It will meet your needs today, tomorrow, and beyond. 2

3 AVAYA IP OFFICE: THE SIMPLE, AFFORDABLE SOLUTION THAT CAN GROW WITH YOU. Need the basics? IP Office has got you covered plus a few builtin extras you and your staff will appreciate. You get reliable calling along with voic and conference calls. You may be able to use the phones you have now. Or, if you re ready for new phones, Avaya has solid, well-designed choices with features that fit everyone in your business. 3 Importantly, IP Office also gives you options. It s a phone system that s more than just a basic business tool. It can be an investment in your future success.

4 YOUR SMALL BUSINESS COULD BE GOING MOBILE. Things are changing for small businesses. Workers are becoming more mobile and not just technicians and business travelers. Mobile devices are everywhere. Occasionally, one of your employees may need to work from home when a family emergency arises. If it s not happening at your company yet, it may soon. Yes, things are changing. But customers still expect the same thing: a great experience. That s true whether you have four employees or 400, in the office or on the road. More than a third of U.S. small businesses say that at least a quarter of their staff members work remotely at least occasionally. * * Forrester, "Forrsights Networks and Telecommunications Survey, Q1 2013," January With IP Office, your staff can look like they re in the office and have access to the same communications capabilities even when they re working remotely. It s easy to add features to support mobility without losing the investment you make today. Whenever you re ready for change, IP Office is too. 4

5 Reduce your costs. If you have traditional landlines, switching to voice over IP (VoIP) can save you money on your monthly bills and your phones will still work the same way they do now. THINK BEYOND THE DIAL TONE. Imagine what you could do with your phone system and what it could do for you. Of course, you need a phone system to make and receive calls. But the right system can do so much more. With IP Office, it can be an investment in your future one that pays off in real and significant ways. Imagine how IP Office can help you: Make your staff accessible anywhere. With just one phone number, callers can reach the right employee on their deskphone or smartphone. Fewer missed calls means fewer missed opportunities! Help your workers be mobile inside your business. Wireless phone technology allows your staff to move around the office and take calls when they re away from their desks. 5

6 Support mobile workers outside the office. When you extend all the communication capabilities available in the office to smartphones and tablets outside the office, the world is your workplace. Allow you to tailor features to individual users. Different workers have different needs. Give each category just the features they need to perform at their best. Help improve productivity. What if you could instantly see if a co-worker is available and send an instant message or call, all from the same screen on your PC or mobile device? 6

7 A smart investment in your future. You know what s right for your business. If a phone system that s simple and affordable is all you need, IP Office is the perfect choice. If you want to continue using your existing Avaya analog and digital phones, IP Office will allow you to protect your investment. And when you re ready to think beyond the dial tone and change your notions of what a small business phone system should do, IP Office gives you options. You can add packages to support mobility, increase productivity, reduce costs, and improve your bottom line. When you re ready. With IP Office, your communications investment will never be at risk. You re not locked in. It s easy to add on the features you want, whenever you want. It s your choice and whatever you decide to do, IP Office makes it easy and hassle-free. The Avaya IP Office Platform reinvents what a phone system can do. With investment protection built in. 7

8 The trusted choice. When you choose the Avaya IP Office Platform, you re joining nearly 400,000 businesses worldwide and gaining a proven communications solution enhanced by more than a decade of experience. We re constantly learning from our customers and making improvements, so you can take advantage of even more benefits and new features in the future. Imagine what Avaya IP Office can do for you. To learn more about how the Avaya IP Office Platform can help your small business succeed, contact your Avaya authorized business partner, or visit us at. About Avaya Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking, and related services to companies of all sizes around the world. For more information, please visit. 8

9 Avaya IP Office Platform Comparison Matrix CAPABILITIES BASIC ADD ESSENTIAL FEATURES ADD PREFERRED FEATURES Telephony Key System Functionality IP PBX Functionality System Networking Voic Basic Embedded Voic Pro Conferencing Ad Hoc Secure Meet Me Mobility Call Twinning to Mobile Make/Receive Calls on Mobile IM/Presence/Directory Conference Controls Call Recording Storage in Voic Advanced Archive/Retrieval 9

10 /smallbusiness 2014 Avaya Inc. All Rights Reserved. All trademarks identified by,, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. or Radvision, an Avaya Company. 07/14 SME