GRADUATE CAREERS GUIDE
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1 GRADUATE CAREERS GUIDE
2 Who is sportsbet.com.au?
3 Sportsbet.com.au is Australia s largest corporate bookmaker. We accept wagers on Australian and international horse, harness and greyhound racing as well as all manner of local and international sporting, political and entertainment events. Wagers can be placed online or by telephone via our two subsidiaries sportsbet.com.au and IASbet.com. We use state of the art technology and expertise to set markets, assess risks and provide our customers with the best quality service. Sportsbet.com.au is Australia s oldest licensed sports bookmaker and has operated in Australia since Sportsbet.com.au is licensed in the Northern Territory by the Northern Territory Racing Commission (NTRC). Local brand Global group Sportsbet.com.au is part of the global Paddy Power PLC group with offices in Melbourne, Sydney, Darwin, London, Ireland and the Isle of Man. Recently the group opened offices in Italy and established partnerships in Canada and France. It is a dynamic, fast moving, e-commerce business. Innovation has been and will continue to be in the future, key to the group s success. Paddy Power PLC is a publicly quoted company listed both on the Irish and London Stock Exchanges with a turnover of over 3.5 billion euros and profits before tax of 104 million euros. Today, Paddypower.com is the biggest online betting brand in Ireland and the fastest growing in the UK across online and mobile betting. Sportsbet.com.au are part of a global group with offices in Melbourne, Sydney, Darwin, Dublin, London and the Isle of Man Melbourne, Sydney, Darwin the world! In Australia we have offices in Melbourne, Sydney and Darwin. We are a successful, growing company. Last year alone we recruited 119 staff, bringing the total number of staff across Australia to 290. Worldwide, 2500 people are employed by the Paddy Power group. We are always looking for new talent to join our team to help keep our position as Australia s premier online betting and entertainment website. In 2011, sportsbet.com.au moved into mobile, releasing Australia s most advanced mobile betting site for iphone, ipad and smart phones. We continue to invest heavily in mobile, as well as focusing on growing the business outside of our core sports book operations by developing new products, platforms, markets, channels and seeking new jurisdictions. We are proud to be offering exceptional graduates permanent positions across Risk, Trading, I.T. and Online Payments & Customer Security. We are also recruiting for our Marketing and Commercial Graduate Program. As part of this program you will experience working in different teams across both departments over an 18 month period. On completion of this program you will be offered a permanent role in one of these departments.
4 What will you get from us? As a company, we work hard to maintain connections with our clients and the people who work for us. We endeavour to be a place where people enjoy coming to work and take pride in making sportsbet.com.au the company it is today and aspires to be in the future. We aim to ensure our staff are looked after. In addition to working alongside talented and dynamic people you will also have access to the following benefits: Competitive graduate salary Employee referral program Personal and professional development Free breakfast everyday Employee assistance program Friday afternoon drinks Discount commuter club Free health checks Communication Is Key Quarterly Town Hall meetings are lead by Cormac Barry, CEO. These meetings are held to let staff know about the performance of the business, key areas of focus and general company and industry updates. Members of the executive team also present on their areas of responsibility. Staff forums will also take place giving staff across all departments a chance to hear directly from the CEO and COO and contribute positively to the future of the company in a small group setting. These sessions help advocate integration between teams, promote awareness across other internal departments and encourage consultation and communication across the business.
5 Administration Commercial You will have the opportunity to develop your career with: A permanent full time position with sportsbet.com.au Induction and welcome event Racing Trading Sports Trading HR Customer Service Finance Risk Formal annual performance reviews and personal objective setting Marketing Telephone Betting The opportunity to learn from the heart of our business with a one month placement in customer service Information sessions to provide you with detailed understanding of key areas of the business One on one informal discussions with mentors and HR to help you decide on the best career path in sportsbet.com.au Social and team building events A competitive graduate salary I.T. The Social Side Our Three Floors Thursday drinks are legendary, giving all staff the opportunity to socialise and get to know one another better! We host a fantastic staff Christmas party for staff as well as a Christmas party for the children of staff plus company-wide staff events over the year to recognise business achievements. Social Conscience Sportsbet.com.au has an active social and community conscience with fund raising for a variety of causes throughout the year. This year our staff raised money for The Murdoch Institute, The Fight Cancer Foundation and Men s Health. Sportsbet.com.au regularly matches contributions on the money our staff raise for approved charities. Bolstering employee contributions motivates our staff to contribute to worthy causes and helps organisations in our community.
6 We re hiring! Odds on we ve got a rewarding career opportunity for you. Online Payments & Customer Security Ever wondered what happens to your money when you buy something online? We process millions of online payments every year using industry leading payments infrastructure, all of which is managed by our team. Risk The Sportsbet Risk team manages positions on a huge range of racing and sporting events from the Melbourne Cup to the Soccer World Cup and everything in between. As a wholly owned subsidiary of the publicly listed bookmaking giant Paddy Power, it is imperative a prudential approach is taken to the risk management of the business. Effective bet clearance, profiling of clients and hedging are the tools used to maximise profit margins across Sportsbet s product offering. The team monitors the flow of wagers and price movements in order to identify market trends and is required to react to variables such as changes in weather, track conditions and team changes which may impact the betting. As part of a market leading 24/7 online operation, the Risk team have a keen interest in sports or racing, have advanced analytical and numeracy skills, a strong understanding of how markets Risk Operatio operate and good instincts! Our Payments team is responsible for ensuring that customers can deposit funds the first time, every time! They monitor the performance of all of our payment options and manage the business relationships with our third party vendors such as banks and other ecommerce providers including PayPal, POli and MoneyBookers. We follow the money which takes us anywhere - one day you could be helping process funds for a customer, the next you could be testing a new development, making changes to our platform or doing some analysis on our transactions to identify improvements. Our Customer Security team is responsible for ensuring effective fraud prevention for the company. They ensure that at all times our customers are betting in a safe and secure environment from reviewing account behaviour and transactions to profiling customers in order to spot new trends and put measures in place to protect the company. We also ensure the company meets our AML / CTF requirements and maintains our Responsible Gaming policies. One of our primary goals is delivering an effective customer centric verification model for all of our users, from technology improvements to relationship management of third party vendors. We are a fun and engaging team to work in with every day bringing new challenges.
7 Trading Our Racing Traders and Analysts undertake research, analysis and odds compilation. We assist in risk management on Australian horse racing, harness racing and greyhound racing; as well as Asian racing and other international meetings. The sportsbet.com.au Sports Department operates 24 hours a day covering more than 70 sports from around the world ranging from the traditional sports such as AFL, Tennis, Soccer and Rugby to minority sports such as Athletics, UFC and Badminton. Our Analysts provide thorough form analysis and odds compilation and post racing markets for online, telephone and mobile betting. They continuously monitor and respond to a variety of racing information and examine competitor markets, reacting to any extraordinary market moves. They manage company risk on these markets by pro actively highlighting customer bets that need further investigation and then seek to maximise profits through hedging and / or trading. In addition, our analysts help to maintain the company s extensive horse racing database, including performance ratings, video analysis and sectional times. Our Analysts and Traders all have a thorough I.T. The sportsbet.com.au I.T. group carries accountability for delivering and maintaining all of the technologies underpinning the sportsbet. com.au business. In the online space, sportsbet. com.au works with a number of major vendors to develop and maintain an e-commerce platform that turns over billions of dollars every year through local and international sporting events. This platform also provides the back-end systems for our rapidly expanding mobile betting products and services and also our telephone betting service. All of these technologies must perform flawlessly under a variety of conditions, including avalanche and flash traffic associated with premier and national sporting events. In addition to the support of customer facing systems, the sportsbet.com.au I.T. group deploys and manages corporate I.T. systems, including call centre technologies, desktop systems and applications and the data centres which host sportsbet.com.au s solutions. The nature of our business means that we require the very best people to keep our environments in peak operating form 24 hours a day, 365 days a year. The rapidly changing industry, along with fast corporate growth provides a challenging and satisfying environment in which both experienced and developing technology experts can excel. ns Trading IT knowledge of sports and or racing and market trend analysis. We are continually looking to develop new betting products, unique markets and innovative trading tools.
8 Marketing & Commercial Graduate Program Our Marketing & Commercial Graduate Program will give you the opportunity to work across the Marketing and Commercial departments. You ll experience working across different teams on quarterly rotations over an 18 month period. On successful completion of the program you will be offered a permanent position. Marketing Sportsbet.com.au is on a mission to make betting about more than winning or losing money. The sportsbet.com.au Marketing team is responsible for delivering campaigns that stick in the memory and grab attention nation wide. As a team, we take fun very seriously. Our goal is to position betting as entertainment and to make the client experience with sportsbet.com.au and IASbet.com as enjoyable as possible. We not only cover the marketing mix but also produce our own content and have individual teams that work across all marketing functions for both brands - namely: Brand Management, Public Relations and Communications, Sponsorship, Design, Video Production, Million Dollar Tipping, Website Content, Promotions and Market Analysis. The team provides services to the individual business units within the group, as well as working centrally to build the overall brands of sportsbet.com.au and IASbet.com. While some of our promotional strategies such as money-back specials and early payouts could be seen as carefree, all of sportsbet.com.au s marketing activity is underpinned by rigorous analysis. This ongoing analysis and attention to detail during the planning phase and subsequent evaluation period ensures that we continue to Marketing & shout louder than our competitors. This wide and carefully planned approach allows us to grow the brands and the overall business faster than our rivals.
9 Commercial The Commercial team is responsible for defining the online strategy and for managing the online P&L of the business. Our department consists of Product Development, Online Acquisitions, Online Retention, Mobile and Business Development. Our Product Development team ensures the strategic direction of the business is translated to an executable road map and manage the delivery of those initiatives to market. We ensure the success of our products in the marketplace. The team is responsible for the end to end delivery of projects to the consumer facing platforms. As such we enable the business to better understand the way our customers interact with our services; we then translate this into the optimal userexperience through front end design on all platforms. Analysing the operational systems and processes we identify the requirements necessary for the business to achieve its goals and then work with IT to make sure these are realised in the end product! The Online Customer Retention team ensures we have a well-defined customer retention plan. In addition to managing our Marketing Call Centre the team implements the company s online retention strategy with goals of improving conversion, early identification of high value customers, reducing customer churn and improving customer re-activation. The Mobile team is charged with defining the commercial, product and marketing strategies to fully exploit our most exciting new channel mobile for the business. Business Development ensures we have a pipeline of new initiatives to grow the business outside of our core online and mobile sports book operations. These may be new products, new platforms, new markets, new channels, new jurisdictions and so on. All in, the Commercial team is a close knit group with a work hard play hard ethic! Our Online Customer Acquisitions team is responsible for defining the company s online acquisition strategy to acquire new bettors across all online channels PPC, SEO, Affiliates, Online Display and Social, Refer-a-friend at a commercially profitable rate. We focus on getting the best cost per acquisitions in the market place! For full details and to apply, visit our careers site: Commercial workatsportsbet.com.au
10 Ready to apply? Staff at sportsbet.com.au come from a variety of professional backgrounds and have a diverse range of skills and experience. To be eligible for our graduate opportunities, you will have studied one of the following disciplines: Business & Management Information Systems Computer Science For full details and to apply, visit our careers site: workatsportsbet.com.au Mathematics Marketing Brand & Digital Business Analytics Actuarial Science Quantitative Finance Statistics Economics Software & Systems for Mobile Online Project & Product Management ecommerce Marketing Innovation & Technology Business Studies
11 The following points will describe you: Graduated from a relevant degree in the past 12 months or be due to graduate in 2012 A solid academic record distinction or high distinction average depending on the role The ambition to succeed in a fast paced and ever changing environment A passion for all things online and mobile The ability to be creative and innovative The flexibility to enjoy working in teams and on your own initiative Excellent communication skills THE RECRUITMENT PROCESS March 2012 April June 2012 July 2012 January 2013 Applications open Candidates short listed Selections and Begin work at Online Aptitude tests offers made sportsbet.com.au (verbal and numerical reasoning) Interviews and assessment centres Stage 1: Complete the online form at workatsportsbet.com.au before Thursday April 5th 2012 Stage 2: Successful applicants complete online aptitude tests Stage 3: Successful applicants invited to an assessment centre and interview (May - June 2012) Please any enquiries to Belinda Storrs: recruitment@sportsbet.com.au APPLICATIONS CLOSE THURSDAY APRIL 5TH 2012
12 To apply for any of our graduate opportunities, visit our careers site: MELBOURNE SYDNEY DARWIN
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