Fraunhofer as a Success Model for Applied Research and Technology Transfer

Transcription

1 Fraunhofer as a Success Model for Applied Research and Technology Transfer Prof. Dr. Dieter Rombach TU Kaiserslautern & Fraunhofer IESE Luxembourg, 19. February 2014 Fraunhofer 2014

2 OUTLINE n Fraunhofer Gesellschaft n Fraunhofer Institute for Experimental Software Engineering (IESE) n Cluster Kaiserslautern Fraunhofer

3 OUTLINE n Overview of the Fraunhofer Gesellschaft n Overview of the Fraunhofer Institute for Experimental Software Engineering (IESE) n Our successful Cluster Model Fraunhofer

4 Fraunhofer-Gesellschaft, the largest organization for applied research in Europe n 67 institutes and research units n More than 23,000 staff n 2 billion annual research budget totaling n Roughly two thirds of this sum is generated through contract research on behalf of industry and publicly funded research projects n Roughly one third is contributed by the German federal and Länder governments in the form of base funding n International cooperation Fraunhofer lines Fraunhofer

5 Mission Statement n The Fraunhofer-Gesellschaft promotes and conducts applied research in an international context, to benefit private and public enterprise and is an asset to society as a whole. n Fraunhofer Institutes help to reinforce the competitive strength of the economy in their region, throughout Germany and in Europe. n As an employer, the Fraunhofer-Gesellschaft offers a platform that enables its staff to develop both professional and personal skills. Fraunhofer lines Fraunhofer

6 Joseph von Fraunhofer ( ) Researcher è Discovery of the Fraunhofer lines in the solar spectrum Inventor è New methods for processing lenses Entrepreneur è Director and partner in a glassworks Deutsches Museum Fraunhofer-Gesellschaft Fraunhofer lines Fraunhofer

7 Joseph von Fraunhofer The Fraunhofer- Gesellschaft Discovery of the Fraunhofer lines in the solar spectrum Researcher Research and development on behalf of industry and state New methods for processing lenses Inventor mp3 music format, white LED, highresolution thermal camera, safety certification Director and partner in a glassworks Entrepreneur Research volume: approx. 2 billion annually Fraunhofer

8 Structure of the Fraunhofer-Gesellschaft Senate elects Assembly of members appoints Executive Board Group Spokesman Presidential Council advises Scientific and Technical Advisory Board 67 Fraunhofer Institutes and research units 7 Groups: n Information and Communication Technology n Life Sciences n Microelektronics n Light & Surfaces n Production n Materials and Components- MATERIALS n Defense and Security VVS advises Advisory Boards Fraunhofer

9 The Executive Board of the Fraunhofer-Gesellschaft Prof. Dr.-Ing. Reimund Neugebauer Dr. Alexander Kurz Prof. (Univ. Stellenbosch) Dr. Alfred Gossner N.N. President and Chairman of the Executive Board Member of the Executive Board Member of the Executive Board Member of the Executive Board Corporate Policy and Research Management Human Resources, Legal Affairs and IP Management Finance, Controlling and Information Systems Technology Marketing and Business Models Fraunhofer

10 The Fraunhofer-Gesellschaft Locations in Germany Itzehoe Rostock Bremerhaven Hamburg Lübeck Oldenburg Bremen n 67 institutes and research units n more than 23,000 staff Gelsenkirchen Oberhausen Euskirchen Aachen Sulzbach Duisburg Köln Wachtberg Münster Dortmund Schmallenberg Bonn Sankt Augustin Remagen St. Ingbert Saarbrücken Frankfurt Darmstadt Karlsruhe Mannheim Kaiserslautern Lemgo Paderborn Gießen Kassel Alzenau Aschaffenburg Wertheim/ Bronnbach Hannover Göttingen Braunschweig Goslar Würzburg Wolfsburg Erfurt Bayreuth Potsdam-Golm Magdeburg Halle Sulzbach-Rosenberg Erlangen Nürnberg, Fürth Regensburg Teltow Wildau Cottbus Schkopau Leipzig Leuna Dresden Moritzburg Jena Freiberg Zittau Hermsdorf Chemnitz Ilmenau Coburg Berlin Institute/research unit Other research unit Pfinztal Ettlingen Stuttgart Esslingen Freiburg Augsburg Weßling Deggendorf Straubing Freising München, Garching Headquarter Kandern Efringen-Kirchen Rosenheim Prien Holzkirchen Fraunhofer

11 Pooling expertise Fraunhofer Groups Institutes working in related subject areas cooperate in Fraunhofer Groups and foster a joint presence on the R&D market. They help to define the Fraunhofer- Gesellschaft s business policy and act to implement the organizational and funding principles of the Fraunhofer model. n ICT n Life Sciences n Light & Surfaces n Microelectronics n Production n Materials and Components MATERIALS n Defense and Security VVS Fraunhofer

12 Pooling expertise Fraunhofer Alliances The Fraunhofer Alliances facilitate customer access to the services and research results of the Fraunhofer-Gesellschaft. Common points of contact for groups of institutes active in related fields provide expert advice on complex issues and coordinate the development of appropriate solutions. Adaptronics Additive Manufacturing AdvanCer Ambient Assisted Living AutoMOBILE Production Battery Building Innovation Cleaning Technology Cloud Computing Digital Cinema E-Government Embedded Systems Energy Food Chain Management Lightweight Structures Nanotechnology Photocatalysis Polymer Surfaces Simulation Traffic and Transportation Vision Water Systems (SysWasser) Fraunhofer

13 Fraunhofer Subsidiaries and Centers worldwide Glasgow Gothenburg San José Vancouver London East Boston Lansing Cambridg Plymouth Storrs Maryland Newark e Dublin Southampton Brussels Wrocław Paris Vienna Budapest Bolzano Graz Porto Thessaloniki Jerusalem Cairo Dubai Beijing Seoul Sendai Tokyo Bangalore Ampang Singapore Salvador Campinas São Paulo Jakarta Santiago de Chile n Subsidiary n Center n Project Center n ICON / Strategic Cooperation n Representative / Marketing Office n Senior Advisor Stellenbosch Sydney Fraunhofer

14 Fraunhofer Subsidiaries and Centers in Europe n Fraunhofer Austria Research n n Geschäftsbereich Produktions- und Logistikmanagement, Vienna Geschäftsbereich Visual Computing, Graz n Fraunhofer Italia Research n Fraunhofer Innovation Engineering Center IEC, Bolzano n Fraunhofer Portugal Research n Fraunhofer Center for Assistive Information and Communication Solutions AICOS, Porto Glasgow Gothenburg n n Fraunhofer Chalmers Centrum n Fraunhofer Chalmers Research Center for Industrial Mathematics FCC, Gothenburg Fraunhofer UK Research n Fraunhofer Centre for Applied Photonics CAP, Glasgow Wrocław Vienna Graz Budapest Bolzano n Fraunhofer Project Center for n Coatings in Manufacturing, Thessaloniki n Laser Integrated Manufacturing, Wrocław n Production Management and Informatics, Budapest Porto Thessaloniki Fraunhofer

15 Fraunhofer-Gesellschaft total business volume in million Major infrastructure capital expenditure Defense research Contract research (preliminary) Fraunhofer

16 Contract research in million Other income European Commission 573 Federal and Länder governments Industrial revenue 459 Base funding (preliminary) Fraunhofer

17 International revenues 2013 by countries Top 20 (without EU-Commission) in million, preliminary USA* Austria* Japan Switzerland Netherlands France Belgium without EU Great Britain* China South Korea Italy* Brasil Sweden Denmark Norway Spain Portugal* Canada Poland Finland ,1 1,6 1,5 1,4 2, *USA: of which 17 million Fh-USA, 2.1 million Fh-Austria, 0.5 million Fh-Italia, 0.3 million Fh-Großbritannien, 1.3 million Fh-Portugal Fraunhofer

18 International revenues from Europe (Top 10) (without EU-Commission) in million, 2013 preliminary Austria* Switzerland Netherlands France Belgium without EU Great Britain* Italy* Sweden Denmark Norway *2013: of which Fh-Austria: 2.1 million; Fh-Italia: 0,5 million; Fh-Großbritannien: 0.2 million Fraunhofer

19 Current Fraunhofer main fields of research Health and Environment Mobility and Transportation Communication and Information Energy and Resources Safety and Security Production and Services Fraunhofer

20 People Resources 17,907 19,002 20,326 22,093 23,236 Apprentices Graduands and students (tertiary and secondary) Scientific, technical and administrative staff Including mergers / as of 31 December PA Fraunhofer

21 COOPERATION MODELS What are the different ways of working with Fraunhofer? ONE-OFF CONTRACTS è Solve the problem è Launch the innovation in the business or the marketplace STRATEGIC PARTNERSHIPS LARGE-SCALE PROJECTS WITH MULTIPLE PARTNERS è Cooperation between multiple Fraunhofer institutes, external partners and companies INNOVATION CLUSTERS INTERNATIONAL COOPERATION è Fraunhofer offices abroad SPIN-OFFS è Long-term partnerships that evolve from noncontract, pre-competitive research è Regional partners from research, industry and universities è Fraunhofer researchers branch out on their own, often with the customer taking a stake Fraunhofer

22 THE NUTS AND BOLTS OF COOPERATION How does Fraunhofer help its customers? IMPROVING PRODUCTS MOVING FROM PRODUCT DEVELOP- MENT TO SHORT-RUN PRODUCTION è Enhanced performance è Cost efficiency MARKET ANALYSIS AND INNOVATION CONSULTING SERVICES è Prototypes è Manufacturing methods è Short-run batches INCORPORATING NEW TECHNOLOGIES è Monitoring of technological trends and market developments è Feasibility studies and return on investment analysis è Information on sources of funding è Fraunhofer is at the cutting edge of technological developments and understands how to funnel these into products Fraunhofer

23 THE NUTS AND BOLTS OF COOPERATION How does Fraunhofer help its customers? ACQUIRING LICENSES OPTIMIZING EXISTING PROCESSES AND ORGANIZATIONAL STRUCTURES è Fraunhofer carries out independent precompetitive research è Inventions can be commercially exploited under license CHARACTERIZATION, TESTING AND CERTIFICATION è Pinpoint the best ways to make improvements è Motivate people to generate innovative ideas è Reveal and exploit potential è High-quality equipment for a wide range of tests è Preparation of test reports and certificates Fraunhofer

24 OUTLINE n Fraunhofer Gesellschaft n Fraunhofer Institute for Experimental Software Engineering (IESE) n Cluster Kaiserslautern Fraunhofer

25 Fraunhofer IESE Facts & Figures n Founded in 1996 n One of the leading institutes in software & systems engineering in Europe and worldwide n 200+ employees Bremen Itzehoe Rostock n Five application-oriented business fields n Special departments for all phases of the lifecycle of software-based products Hannover Berlin Braunschweig Golm Teltow Oberhausen Paderborn Magdeburg Cottbus Dortmund Halle Duisburg Leipzig Schmallenberg Schkopau Aachen St. Augustin Dresden Jena Euskirchen Ilmenau Chemnitz Darmstadt Würzburg Kaiserslautern St. Ingbert Erlangen Nürnberg Saarbrücken Pfinztal Karlsruhe Stuttgart Freising München Freiburg Efringen- Kirchen Holzkirchen Fraunhofer

26 Executive Director Prof. Dr. D. Rombach Scientific Director Prof. Dr.-Ing. P. Liggesmeyer Deputy Director Prof. Dr. F. Bomarius Business Areas Divisions R. Kalmar M. Ochs Automotive & Transportation Systems Automation & Plant Engineering Health Care Embedded Systems (ES) Dr. Mario Trapp Embedded Systems Development (ESY) Dr. M. Becker Embedded Software Development (ESW) Dr. Th. Keuler Embedded Systems Quality Assurance (ESQ) S. Kemmann Process Management (PM) Dr. J. Heidrich Measurement, Prediction & Empiricism (MPE) Dr. A. Jedlitschka Process Compliance & Improvement (PCI) R. van Lengen Information Systems egovernment Information Systems (IS) Dr. J. Dörr Information Systems Development (ISD) Dr. Marcus Trapp Information Systems Quality Assurance (ISQ) M. Eisenbarth Fraunhofer

27 Main focus of Fraunhofer IESE n Software n Software-based systems n Embedded systems n Information systems n Cyber-physical systems n Process Management n Smart Ecosystems Fraunhofer

28 The IESE Mission for innovative Systems Software-Enabled Innovations Fraunhofer

29 The IESE Mission & Core Competencies ES/CPS Smart Ecosystems IS/Mobile Software-Enabled Innovations Fraunhofer

30 Core Competencies by Division Division ES Division PM Division IS Embedded Systems System and Software Architecture Variation Management Safety Engineering Model-based Testing Process Management Measurement and Prediction Empiricism Process Compliance and Improvement Information Systems Requirements Engineering User Experience for Business Applications Architecture-centric Engineering Security Engineering Engineering Mobile Business Fraunhofer

31 Institute for Experimental Software Engineering; IESE is looking for quantitative and qualitative evidence n Reviews and inspections always pay off; you can expect ROI of >2. n Developers using SAVE live produce 60% less architectural mistakes. n You typically reach your product line return on invest after the third product. n Tracing requirements changes with our tool support improves correctness and completeness by 25%. Fraunhofer

32 Our Customers on their Benefits verbally. IESE Competencies: User Experience for Business Applications, Empircal Studies Matthias Knobel Responsible Expert OSPlus-Portal- Styleguide [on Usability Tests using Eyetracker]»The eye tracking study proves that the styleguide of Finanz Informatik is future oriented and allows the effective and efficient implementation of new functional and non-functional requirements. It supports the consistent evolution of the styleguide with scientific methods and increases the performance of more than 185,000 employees every day.«fraunhofer

33 Our Customers on their Benefits verbally. IESE Competencies: Process Compliance & Improvement, Measurement & Prediction Jean-Pierre Dacher, COO at Murex S.A.S. and Head of SW Engineering [on GQM + Strategies and Process Assessments] Goal + Strategies Elements GQM Goals Questions Metrics Decision Criteria»The collaboration helped us to formulate action plans that both align with our business objectives and industry best practices. A critical ingredient for success was Fraunhofer IESE s ability to quickly grasp our business mode and challenges, establish credibility with our internal teams, and provide concrete recommendations and results.«l e v e L s e s in u B l e v e L re a ftw o S l e v e L t c je ro P Goal: Increase customer satisfaction by 10% Strategy: Test reliability in Goal: Improve system test effectiveness by 20% Strategy: Introduce new system test process Goal: Reduce defect slippage by 20% Strategy: Establish baseline, evaluate new project, analyze improvement G1: Evaluate trend in customer complaints G2: Evaluate trend in complaints related to software defects G3: Analyze representative projects to build a defect slippage baseline G4: Analyze pilot project using new test process with respect to defect slippage G5: Analyze new test process with respect to defect slippage improvement Q1.1: How many customers do complain f or baseline products? Q1.2: How many customers do complain 12 weeks af ter the Mash release? Q2.1: How many sof tware def ectrelated customer complaints are reported f or baseline products? Q2.2: How many sof tware def ectrelated customer complaints are reported 12 weeks af ter the Mash release? Q3.1: What is the ratio of def ects f ound in sy stem test to def ects f ound af ter test f or baseline projects? Q3.2: What is the ratio of def ects f ound in sy stem test to def ects f ound af ter test f or the pilot project? CCB: # customer complaints f or baseline products CCS: # complaints 12 weeks af ter the Mash release CDB: # sof tware def ect-related customer complaints f or baseline products CDS: # sof tware def ect-related customer complaints 12 weeks af ter the Mash release DB: % def ects slipped f or baseline projects DP: % def ects slipped f or pilot project CCR: Customer Complaints Ratio CCS / CCB <=.9 CDR: Ratio of Customer Complaints Related to Softw are Defect DDS / CDB <=.8 DSR: Def ect Slippage Ratio DP / DB >= 1.2 Fraunhofer

34 Our Customers on their Benefits verbally. IESE Competencies: Requirements, Security, and Architecture-centric Engineering Patric Becker, Managing Director Cosmos Finanzservice GmbH and Head of IT and Software Development [on Analysis of IT-Infrastructure]»The joint analysis helped us to identify those areas in our current IT infrastructure that need improvement. Based upon this analysis and upon additional business requirements, a sustainable target solution has been defined that allows uniting the views of business and IT in a joint target picture. The stability of the infrastructure we are operating is an elementary ingredient of the promise we make to our customers, namely that of around-the-clock availability every day of the year.«fraunhofer

35 Defect detection according to phases with inspections Code Defects Design Defects Requirements Defects Analysis Phase Design Phase Coding Module test System test System use Our Customers on their Benefits verbally. IESE Competencies: Integrated QA (especially Inspections) Dieter Weiss Director of Core Development [on Inspections and Reviews]»Through the use of the Fraunhofer IESE methods, the efficiency of the code reviews was significantly improved. Our employees were able to optimally contribute their expertise in the reviews through focused checklists. Furthermore, the effort per employee was significantly lower due to this procedure. Taken together, these two things have led to a major increase of our employees motivation during reviews.«fraunhofer

36 Technology Transfer to Industry (Examples) n n n n n n Development of new product line system architectures for Testo Analysis of engine control software for Hitachi Process Support with Mobile Devices for John Deere Design of control software for Steel production at Posco Introduction of defect flow model at Bosch Software Cost and Risk estimation for Japanese Space Association JAXA Projekt < name> oder Monat < name> 800 Anzahl enstandener Fehler Azahl Fehler Analyse/Analyse Revuews Design / Design Reviews Code / Code Reviews Anzahl entdeckter Fehler Komp. Test Systemtest Feld Fraunhofer

37 Typical Fraunhofer IESE Projects n Development and Validation of Methods; n Tool Development (prototypical); n Technology Transfer / Process Improvement. n Quality Analysis, Assessments; n Process Consulting, Product Development. n Education and Training. Fraunhofer

38 Joint R&D Lab im Fraunhofer IESE Fraunhofer

39 IESE Network of Excellence (Excerpt) n German Innovation-Alliance: Software Platform Embedded Systems 2020 SPES n RLP State Innovation-Cluster: Digital Commercial Vehicle Technology DNT n German Alliance Digital Product Flow ADiWa n Safety in Transportation Systems SafeTRANS n German Software Spitzencluster EMERGENT n International Software Engineering Research Network ISERN n Science Alliance Kaiserslautern Fraunhofer

40 Customers and Partners Automotive Audi Electronics Venture GmbH BMW AG BMW Car-IT GmbH Carmeq GmbH Daimler AG Hella AG Hitachi Ltd. Itk engineering GmbH John Deere ETIC John Deere Werke Keiper Recaro Group MB-technology GmbH Panasonic Automotive GmbH Porsche AG Robert Bosch GmbH Sysgo GmbH Terex Demag Valeo Schalter u. Sensoren GmbH Automation & Plant Engineering Agilent Technologies Bosch Rexroth AG Bosch und Siemens Hausgeräte GmbH EWM Hightec Welding GmbH KSB AG LöSi GmbH Testo AG Finance Allianz Lebensversicherungs-AG AXA Financial Inc., USA Cosmos Direkt Gruppe Deutsche Bank AG Deutsche Entwicklungs- und Investitionsgesellschaft mbh Dresdner Bank AG Fidelity Investments Inc. Fiducia IT AG FinanzInformatik GmbH & Co. KG Giesecke & Devrient GmbH Münchner Rück-Versicherungs AG Murex S.A.S., FR Stadtsparkasse Kaiserslautern Medical B. Braun Aesculap AG B. Braun Avitum AG Stryker Leibinger GmbH Siemens CT Siemens Audiologische Technik Roche Diagnostics GmbH Atmos Medizintechnik MELAG ohg Eckert & Ziegler BEBIG GmbH Westpfalz-Klinikum GmbH Q-Visit EUROCAT Certification and Testing GmbH NOAS GmbH Vitaphone GmbH Software Diamant Software GmbH & Co.KG ICT Solutions AG METI, JP (japanisches Wirtschaftsministerium) Fujitsu EST Fujitsu IS, JP Lufthansa AG Lufthansa Systems AG Microsoft Deutschland GmbH MPDV Mikrolab GmbH Porsche Informatik GmbH, AT proalpha Software AG psb intralogistics GmbH RICOH Company Ltd., JP SAP AG SAP AG Research SAS Institute GmbH Siemens Information Systems Ltd., IN Uniserv GmbH vwd/market maker Software AG w&co Media Services GmbH & Co. KG Wellington Partners Venture Capital GmbH Defense Atlas Elektronik GmbH EADS Defence & Security GmbH General Dynamics European Land Systems Krauss-Maffei Wegmann GmbH & Co.KG ThyssenKrupp Marine Systems US-DoD 1 (via FC-ESE, MD, USA) NASA 2 (via FC-ESE, MD, USA) 1 United States Department of Defense Fraunhofer National Aeronautics and Space Administration 40

41 OUTLINE n Fraunhofer Gesellschaft n Fraunhofer Institute for Experimental Software Engineering (IESE) n Cluster Kaiserslautern Fraunhofer

42 Western Palatinate Region n Predominantly rural area in the southwest of Rhineland-Palatinate n Regional center: Kaiserslautern (ca inhabitants) n Area m² n inhabitants including some US citizens n People over 65 years: 21,3 % n Cities: Kaiserslautern, Pirmasens and Zweibrücken n 4 administrative districts n Donnersbergkreis n Kaiserslautern n Kusel n Südwestpfalz Itzehoe Rostock Bremen Hannover Berlin Braunschweig Golm Teltow Oberhausen Paderborn Magdeburg Cottbus Dortmund Halle Duisburg Leipzig Schmallenberg Schkopau Aachen St. Augustin Dresden Euskirchen Jena Ilmenau Chemnitz Darmstadt Würzburg Kaiserslautern St. Ingbert Erlangen Nürnberg Saarbrücken Pfinztal Karlsruhe Stuttgart Freising München Freiburg Holzkirchen Efringen- Kirchen Fraunhofer

43 University of Kaiserslautern " " Founding motto: "breaking with the old traditions" " Flat hierarchies " Only Technical University in Rhineland-Palatinate " Founded in 1970 as the twin University Trier / Kaiserslautern 1970 " Started with 178 students, of which 14 female and 15 foreign students Today: " 13,725 students " Percentage of women: 38.3% " International students: 13.5% " 12 disciplines " 2,072 employees " Total budget: 186 million euros Fraunhofer

44 ICT Research Kaiserslautern Science Alliance Kaiserslautern (800 ICT Scientists) Fraunhofer

45 Excellent overall Excellent Locations in Germany (Excellence in Basic Research, Ind. Research & Teaching) Excellent in Basic Research & Teaching Excellent in Ind. Research & Teaching Excellent in Basic & Ind. Research Excellent in Basic Research Bielefeld Berlin Potsdam Gö:ngen Excellent in Teaching Excellent in Ind. Research Aachen Courtesy of: Prof. Dr. - Ing. Ernst Schmachtenberg TU Kaiserslautern Heidelberg Karlsruhe Munich Freiburg Konstanz Fraunhofer Rektor of RWTH Aachen; Spitzencluster added

46 Fraunhofer as a Bridge between Research and Industry Tool Manufacturer Universities Fundamental Research Applied Research: Application (Producer, Supplier) selection of methods, evaluation of methods, adaptation of methods developement of prototypes innovative customized solutions contract research Consultants Fraunhofer

47 Research landscape of Kaiserslautern: A complete innovation chain TU Kaiserslautern Computer Sciences Mathematics Physics Electrical Engineering Mechanical Engineering Chemistry Biology Economics Max-Planck-Institut Software Systems Fraunhofer IESE Software & Systems Engineering Fraunhofer ITWM Optimization of products & services through simulation DFKI Intelligent solutions for the knowledge society Corporate Customers Technological Spin-offs DFKI FH KL IBWF IESE IFOS ITA ITWM IVW MPI-SWS TU KL CVC WKK Fundamental Research Applied Research Transfer Application Fraunhofer

48 Innovation Process Cluster Model for Regions in RLP: University & Basic Research Institutes Applied Research Institutes ICT companies Research Labs of large companies Production - & Services Primary ICTT (& suppliers) Secondary ICT ICT Sector Automotive (CVT) Sector Helath Sector Energy-Sector : ICT innovation chain : Application innov. chain Fraunhofer

49 Cluster Kaiserslautern TU Kaiserslautern (Inf, Mathe, ET), FH KL, Max-Planck Institut Fraunhofer IESE & ITWM, DFKI, IPM... MarketMaker, DCON, ProAlpha, TecMath, Research Labs o Software (Insiders, MarketMaker, DCON,...) o Automotive (Bosch, Keiper) Automotive/Commercial Vehicles (Opel, Keiper-Recaro, John Deere?...) Software-Products (Insiders, MarketMaker, DCON, ProAlpha,...) Health (WKK, Vitaphone,...) 5 - App 8000 new jobs in 8 years - John Deere, Corning, Johnson Control, Fraunhofer

50 Contact Prof. Dr. Dieter Rombach Fraunhofer IESE Fraunhofer-Platz Kaiserslautern Tel. +49 (631) Fraunhofer