California State University, Bakersfield

Transcription

1 California State University, Bakersfield Department of Nursing Pre-Nursing Handbook This document was prepared for all students interested in California State University, Bakersfield s traditional 3 year BSN pre-licensure program. Prospective applicants must meet the minimum eligibility requirements and have not violated any policies. This document has been revised for Fall 201 entry criteria and beyond. Specific requirements and policies are subject to change at any time. Students are responsible for obtaining the most current information directly from the Department of Nursing at CSUB.

2 Table of Contents Topic Page IV. Department of Nursing Admission Requirements 3 II. Admission Criteria 3- Cumulative Grade Point Average 3 Nursing Prerequisite Grade Point Average 3 Nursing Prerequisites 4 Nursing Cognates 4- Prerequisite Science/Math Grade Point Average TEAS Applicant Scoring Guide III. Policies Regarding Acceptance to the BSN Program -7 Transfer from Other Nursing Programs Pre-licensure Course Withdrawals 6 Repeated Prerequisite Courses 6 Eligibility/Prerequisite Course failure policies 7 Reserved Seats for Active Military or Veterans 7 IV. Bachelor of Science in Nursing (BSN) Curriculum 7-11 Coursework in the BSN Curriculum 7 Minors 7 Sample Degree Completion Plan 8 General Education Requirements 9-10 General Education Certification 11 Second Degree Students General Education 11 V. Application to the BSN Program Application Availability & Deadlines 11 Fall Admission 11 Submission of Application Documents 12 Notification of Application and Admission Status 12 Post Acceptance Requirements 12 VI. Pre-nursing Student Resources & Services 12 Department of Nursing Website 12 Academic Advising for Pre Nursing Majors 12 VII. Essential Abilities Policy Rev. 07/1 EDL

3 Department of Nursing Admission Requirements Pre-nursing Prior to applying the nursing program at CSU, Bakersfield applicants must: 1. Apply to the university. The university application can be found at Graduate students that are seeking a second bachelor s degree in nursing must apply to the university using the graduate application. 2. Fulfill the Department of Nursing prerequisite requirements (see pages 3-4). 3. Achieve a minimum cumulative GPA of 3.00or better at the time the student s application is submitted. 4. Achieve a minimum Nursing GPA of 3.00in the nursing prerequisite courses.. Achieve a minimum GPA of 3.00 in the science and math of the nursing prerequisite courses. 6. Earn a minimum grade of "C" (2.0) or higher by the second completed attempt for all prerequisite and cognate courses. A grade of C- is not acceptable. Prerequisite grades below C will not be accepted for the nursing application or toward nursing degree requirements. 7. The Department of Nursing strongly recommends that those interested in CSUB s nursing program attend an Information Session. Individual advising appointments can be made after attending a session by contacting a pre-nursing advisor to make an appointment at Complete all required prerequisite work by established deadlines as indicated on the nursing application. 9. Submit a supplemental nursing application including official transcripts and other documentation as applicable during the established nursing application periods. Non-U.S. Citizens must be able to provide a copy of permanent residency card or social security card issued by the Social Security Administration. 10. If admitted, sign and return acceptance form by established deadline (indicated in the admission offer). 11. Complete the required background check and drug testing within the time period indicated. Outside agencies that are not contracted with CSUB Department of Nursing will not be accepted. 12. Complete the Incoming Student Packet by the due date indicated by the Department of nursing and attend a required program orientation. Failure to complete the requirements will result in being administratively dropped and will not continue with the nursing program. The above is a general overview of the admissions requirements. The remaining of this handbook includes further details on eligibility and department policies. Admission Criteria Admission to the Department of Nursing at CSUB is based on the following criteria. Applicants are ranked based on their GPA in the prerequisites, their science/math prerequisite GPA, their TEAS results, local residence, and continuing CSUB student or CSUB Alum. See the scoring guide at As of January 2014, the minimum GPA criteria for Fall 201 application period and beyond include: 1. Cumulative GPA Applicants must have a minimum cumulative GPA of 3.00 at the time of application. 2. Overall Nursing prerequisite GPA Applicants must have a minimum 3.00 GPA in the following nursing prerequisites: Anatomy with Lab (minimum 3 semester or 4 quarter units), Physiology with Lab (minimum 4 semester or quarter units), Microbiology with Lab (minimum 3 semester or 4 quarter units), One organic, inorganic or combination chemistry course with lab (minimum 3 semester or 4 quarter units), Intro to Statistics (minimum 3 semester or 4 quarter units), Freshman Composition (minimum 3 semester or 4 quarter units), Public Speaking (minimum 3 semester or 4 quarter units), 3 Rev. 07/1 EDL

4 Critical Thinking/CSU Area A3 (minimum 3 semester or 4 quarter units), 3. Science/math prerequisite GPA must have a minimum 3.00 GPA in the following prerequisites: Anatomy, Physiology, Microbiology, Chemistry and Statistics List of Nursing Prerequisite Courses Before entering the first courses in the nursing major, students must complete the 8 prerequisite courses listed below, with a minimum grade of "C" in each course. Prerequisites may not be taken on an optional credit/no-credit basis. Some of these courses may be offered by CSUB only once per year. Prerequisite courses must be taken within the past ten years. See the Department of Nursing for current course policy. Course Number Description Quarter Units Semester Units BIOL 20 Human Anatomy w/ Lab () (3) BIOL 2/26 Human Physiology w/ Lab (6) (4) BIOL 260 Microbiology w/ Lab () (3) CHEM 10 or 203 or 211 Inorganic or Organic or Combination Chemistry w/ Lab () (3) MATH 140 or PSYC 200 Elementary Statistics () (3) *COMM 108 Public Speaking () (3) ENGL 110 Advanced English Composition () (3) **PHIL 102 or SOC 120 (CSU Area A3) Critical Thinking () (3) * Only public speaking is accepted here at CSUB without CSU area A being general education certified. **In many cases, the evaluators here will not accept an English course to meet the area A3 requirement. Again, it is important that transfer students get CSU Area A GE certified. Articulation of Prerequisite courses Transfer students should check the course articulation chart at or to determine if prerequisite course taken at another California college or university will be accepted to meet CSUB nursing prerequisites. 4. Pathophysiology and other cognate courses Although cognate courses are not required for admissions into the program, students are strongly encouraged to successfully complete the courses prior to entrance into the program. For cognate courses that have not yet been satisfied, they must be taken during the specific quarter outlined in the nursing curriculum (see page 8). The grade of C in cognate courses is the minimal grade acceptable for 4 Rev. 07/1 EDL

5 progression into the nursing program or to continue in the nursing program. Cognate courses cannot be taken on a credit/no-credit basis. Cognate courses can be repeated only once for a grade of C or better for a student to enter or remain in the nursing program. List of Nursing Cognate Courses Quarter Semester Units Units PSYC 100 Intro to Psychology () (3) SOC 100 or ANTH 100 Intro to Sociology or Cultural Anthropology () (3) BIOL 270 Nutrition () (3) NURS 23 Lifespan Development (3) (3) BIOL 3 Pathophysiology (4-) (3). TEAS V. exam must be completed with results of 70% or better. Results must be submitted directly to CSUB Department of Nursing from ATI Testing. CSUB will not accept copies of TEAS results from applicants. Previous versions will not be accepted. For more information on TEAS and testing dates offered at CSUB see, Effective Fall 2016 application, CSUB Nursing will only consider the first 3 attempts. A retest on the TEAS requires 40 day grace period in between exams. Applicant Scoring Guide To view the current applicant scoring sheet visit, Applicants with the highest primary point totals are accepted into the program first based on space availability in the program. Secondary criteria points are used in cases where two applicants point totals are equal and a decision regarding acceptance must be made between the two candidates Policies Regarding Acceptance to the BSN Program Transfers from Other Nursing Programs Prelicensure Students/Applicants A student who has been previously enrolled in a nursing program but did not complete the required coursework is considered to be a nursing program continuing transfer student not a new applicant. Resources are not available at this time to provide the additional orientation and course sections that would be required to serve continuing transfer students. The decision has been made by the Chair of the Department of Nursing to not accept any continuing transfer students at this time. A continuing transfer student in this situation is required to submit a letter of good standing from the nursing program previously enrolled in. Permission is granted by the Undergraduate Programs Committee (UPC) based on seat availability, after careful consideration of the student's academic progress and potential for success in the CSUB BSN Program. An application to the nursing program can only be submitted after permission has been granted by the UPC and will go through the standard application process of a new applicant. Rev. 07/1 EDL

6 Eligibility to Apply: Class Withdrawals Effective with the fall 2012 application, applicants record of course withdrawals (where a W was earned) will be considered when assessing eligibility to apply to the nursing program. It must be noted that this policy varies from the university s course withdrawal policy but is part of the CSUB Department of Nursing impacted criteria (Impacted Request 2011). In order to be eligible to apply to the nursing program and eventually be eligible for consideration for acceptance to the nursing program applicants must not have earned a W in more than 19 semester or 28 quarter units in all coursework ever enrolled in. A complete withdrawal from one semester or quarter will not count against the 19 semester units or 28 quarter units maximum limit. Withdrawals with a W that occurred five or more years prior to applying to the nursing program will not be considered. Repeated Prerequisite and Cognate Courses The Department of Nursing defines a repeated course as taking the prerequisite or cognate course a second time. Students may repeat because a grade of C or higher was not achieved on the first attempt. In some instances, students repeat courses that they have passed with a C or better in order to improve their prerequisite GPAs. These are also considered course repeats. A prerequisite or cognate is defined as any course that would meet a specific nursing requirement. The Department of Nursing will allow applicants to repeat a maximum of two (2) prerequisite courses only one time. The repeats are allowed in one (1) science and one (1) non-science prerequisite. Effective for Fall 201 entry and beyond, this policy applies to the following courses or courses determined to be equivalent: Prerequisites: Anatomy with Lab (minimum 3 semester or 4 quarter units), Physiology with Lab (minimum 4 semester or quarter units), Microbiology with Lab (minimum 3 semester or 4 quarter units), One organic, inorganic or combination chemistry course with lab (minimum 3 semester or 4 quarter units), Intro to Statistics (minimum 3 semester or 4 quarter units), Freshman Composition (minimum 3 semester or 4 quarter units), *Public Speaking (minimum 3 semester or 4 quarter units), Critical Thinking/CSU Area A3 (minimum 3 semester or 4 quarter units), The most recent grade in a prerequisite or cognate course repeat will be used (even if it is lower than the first time the course was taken). Chemistry: CSUB Nursing requires one lower-division Chemistry that can include any combination of general, inorganic or organic Chemistry with or without lab as taught from the campus it was taken. If multiple Chemistry courses were taken that meet the prerequisite, the second attempted Chemistry course will be the course used for eligibility. Cognate course repeats are accepted and must be passed with a C or better on the second attempt. A third attempt in the same cognate course is not acceptable. Cognates: Lifespan Development (minimum 3 semester or 4 quarter units) Nutrition (minimum 3 semester or 4 quarter units), Introduction to Psychology (minimum 3 semester or 4 quarter units), Introduction to Sociology or Cultural Anthropology (minimum 3 semester or 4 quarter units), Pathophysiology (minimum 3 semester or 4 quarter units) 6 Rev. 07/1 EDL

7 Eligibility/Prerequisite and Cognate Course Failure Policies A prerequisite is defined as any course that will meet a specific nursing requirement. Students are ineligible to enter the program if the below policy is violated: 1. Achieve less than a grade of a C twice in the same required prerequisite or cognate course. Military Reserved Seats On April 30, 2009, CSUB Nursing faculty approved a proposal to reserve two positions for active or recently honorably discharged military personnel who are committed to attending the nursing program at CSUB. Military personnel or veterans interested in the reserved seat program must meet higher base standards than the impacted criteria requires. Veterans or military personnel that are not attempting to enter the program through the reserved seat program are subject to the same criteria as all other applicants. Military applicants must have: A prerequisite GPA and Science/Math GPA of 3.0 A TEAS score of 7% Military applicants must submit with their nursing application: Transcripts that substantiate completion of all prerequisite courses, cognate courses, and any general education requirements with exception of the upper division Themes and GWAR Copy of DD Form 214 A letter of commitment to attend the program if accepted Bachelor of Science in Nursing (BSN) Curriculum Coursework in the BSN curriculum is divided into four separate areas: 1. Nursing prerequisite courses. 2. Nursing cognate courses. 3. General Education requirements. 4. Nursing curriculum courses For an overview or the Bachelor of Science in Nursing curriculum see the Sample Degree Completion Plan and General Education requirements that follow on the next 3 pages. Minors Pre-nursing/nursing students are not required to declare a minor Quarter to Semester Conversion CSU, Bakersfield will be converting to a semester calendar beginning with the academic year fall With the transition to semesters, the nursing program will remain a 3 year program. Current CSUB students may refer to their Individualized Academic Plan or speak to the pre-nursing advisor for advising on the conversion. The sample of the degree completion road map on the following page is current to the quarter calendar and will be updated later when the conversion to semesters is complete. 7 Rev. 07/1 EDL

8 Year 4 Year 3 Year 2 Year 1 Sample Degree Completion Plan (sample only) Fall (12-16) Winter (1) Spring (16) BIO 20* ENG 110* CSUB 101 CHEM 101** 2 (4) BIO 260* CHEM 10* COMM 108* BIO 2/6* MATH 140* PHIL 102* Fall (19) Winter (1) Spring (17) 6 * Nursing prerequisite **CHEM 101 is remediation and required for Chem 10 or 211 NURS 261 NURS 262 BIOL 3 PSYC NURS 23 NURS 24 NURS 263 NURS NURS 26 NURS 266 BIOL 270 SOC 100 Fall (17) Winter (19) Spring (14) 4 3 Nursing Cognate General education Nursing course NURS 31 NURS 32 NURS 37 Poli Sci 3 4 NURS 3 NURS 36 US History Area C 4 NURS 33 NURS 34 Area C 4 Fall (11-16) Winter (1) Spring (10) NURS 463 NURS 464 Area C GWAR NURS 441 NURS 442 Theme 2 NURS 444 NURS 490 Total Units Required Prerequisite Courses* Biol20: Human Anatomy with Lab Biol2/26: Human Physiology with Lab Biol260: Microbiology with Lab Chem10 or 203 or 211: Chemistry with Lab Math140 or Psych200: Statistics Comm108: Public Speaking Eng110: Expository Writing Phil102 or Soc 120: Critical Thinking (CSU Area A3) Cognate Courses Biol270: Nutrition Biol3: Pathophysiology Psych 101: Psychology Nurs 23: Lifespan Development Soc100 or Anth100: Sociology or Anthropology GE Courses CSUB 101: First Year Experience Area C (3 courses) American Institutions (Poli Sci & US History) Foreign Language Requirement GWAR (or Upper Division Writing Course) Theme 2: Upper Division G.E.. Nursing Courses N24: Pharmacology N261: Concepts and Principles Fundamental to Nursing (Theory) N262: Health Assessment and Fundamental Nursing Skills (Clinical) N263: Health Care of Adults I (Theory) N264: Health Care of Adults I (Clinical) N26: Health Care of Adults II (Theory) N266:Health Care of Adults II (Clinical) N31: Psychiatric-Mental Health Nursing (Theory) N32: Psychiatric-Mental Health Nursing Care (Clinical) N33: Health Promotion during the Period of Family Expansion (Theory) N34: Nursing Care during the Period of Family Expansion (Clinical) N3: Health Problems of Children and Adolescents (Theory) N36: Nursing Care of Children and Adolescents (Clinical) N37: Foundations of Nursing Research N441: Community Health Nursing N442: Community Health Nursing Practicum N444: Professional Nursing Practicum N463: Critical Care Nursing Theory N464: Critical Care Nursing Clinical N490: Senior Seminar: Leadership, Trends & Issues in Nursing 8 Rev. 07/1 EDL

9 GENERAL EDUCATION REQUIREMENTS Note: Areas A and B satisfy both prerequisite and general education. Intro to Psyc satisfies both cognate and area D4. Intro to Soc or Cultural Anth satisfy the same cognate and will be used to meet either D1 or D. 9 Rev. 07/1 EDL

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11 General Education Certification Students planning to transfer to CSUB should meet with an academic advisor at their college or university to inquire about getting their lower division coursework GE Certified. At this time, CSUB will only accept specific courses to meet CSU Areas A1 and A3. If GE Certified, most courses identified as transferable to CSU (in these areas of A and C) will be accepted by CSUB. Partial certification will not be accepted. Second Degree Students Students that have already earned a bachelor s degree from a regionally accredited U.S. college or university are not required complete additional coursework that is not particular to the nursing program requirements. Those who have earned a bachelor s degree from a foreign university will need to have official transcripts evaluated by an evaluations agency. Degrees earned from a foreign university that are not concluded as U.S. equivalent are subject to complete remaining general education graduation requirements. Application to the BSN Program Application Availability and Deadlines CSUB operates on a quarter system. New nursing classes are scheduled to begin in the fall (September) quarter. Fall entry: The application period for the fall varies but will usually run for a 2-month period at the beginning of the calendar year (Jan. March). The application, admission requirements and scoring information can be found on the nursing website, This website is updated with the upcoming application form and other relevant information approximately two weeks before the application period begins. The application to the nursing program can be located at Applications cannot be sent electronically or faxed. Applications must be received in the Department of Nursing with official transcripts from all colleges attended by the deadline of the application period indicated. Important: Applications can be submitted with prerequisite work in progress. However, in order to be eligible for final consideration, all prerequisites must be completed according to the deadlines outline on the nursing application. Application and admission requirements will vary from one CSU campus to another. It is important that students become familiar with the admissions requirements and application filing period for each nursing program they plan to apply to. Submission of Application Documents Application documents can be either hand-delivered or mailed to the Department of Nursing. Documents should be hand delivered or mailed to: Prenursing Advisor California State University, Bakersfield Department of Nursing 29 RNC, 9001 Stockdale Ave. Bakersfield, CA Applicants should submit all application documents together. Incomplete applications will not be accepted. The Department of Nursing will not process an application until all required items are received. 11 Rev. 07/1 EDL

12 Applicants who fail to submit a required application item(s) by the established deadline will be ineligible to admission for that particular admission cycle. Notification of Application and Admission Status Applicants will be notified by the Department of Nursing when their application is received. In addition, throughout the application review period, applicants will be sent updates regarding prerequisite course equivalencies, etc. Applicants are notified by of their acceptance status. Every effort is made to inform applicants of their admission status no later than the end of July for the fall quarter admission. It is important that applicants notify the Department of Nursing of address changes. If an applicant cannot be reached at any time during the application processing period, their nursing application will be cancelled. Post-Acceptance Requirements Background Check & Drug Test Upon conditional acceptance to the program, a background check and drug screen will be required. This is purchased at the expense of the student through an agency contracted with the Department of Nursing. Should there be a concern in the areas of background and/or drug test, the matter must be discussed with the pre-nursing advisor well in advanced prior to applying to the program. Convictions and traffic violations over $1000 must be reported to the Board of Registered Nursing when applying to take the licensure exam (NCLEX). Newly Admitted Students Once accepted, students will be instructed to complete a list of post-acceptance requirements and attend the scheduled mandatory orientation. This orientation is separate from the new student orientation for the university. Conditionally admitted students are notified of the scheduled date of the mandatory orientation so that proper planning and arrangements can be made. Important: All other admissions notification from the University that was not directly sent by the Department of Nursing does not account for acceptance into the program. Pre-nursing Student Resources and Services Department of Nursing Website CSUB Nursing does maintain current pre-nursing information to keep students updated on entry criteria, application dates and other pre-entry information. The website can be located at Academic Advising Pre-nursing students or those interested in CSUB s nursing program may make appointments with the nursing advisor by calling Non-CSUB students and CSUB students interested in a change of major to nursing must attend a scheduled information session meeting prior to scheduling an appointment. The main advising office is located in the Romberg Nursing Education Center (CSUB main campus), room 113. A schedule of Information Sessions is found at Pre-nursing students at CSUB are highly encouraged to meet with the pre-nursing advisor at least once a quarter for educational advising and pre-application advising. Due to impaction status, the admissions criteria may change periodically. Advising appointments is useful with keeping up to date with department policies, status of eligibility, as well prerequisite and general education completion. Throughout the advising process and pre-application planning, students are entitled to disclose any information pertaining to history of convictions. Traffic violations of over $1000 are also to be disclosed so that appropriate consultation can begin in advance. Throughout the advising process students must be able to represent all previous academic progress accurately. As part of the application process in the Department of Nursing, students are requirement to 12 Rev. 07/1 EDL

13 submit authentic and official transcripts of ALL previous academic work attempted. According to the university, failure to file complete, accurate, and authentic application documents may result in denial or admissions, cancellation of registration or academic credit, suspension or expulsion (CSUB Catalog, , pg. 26). Applicants who misrepresent their academic history by adding, altering, or omitting information will be declared ineligible for admission to the CSUB BSN Program. Physical and Mental Qualifications PHYSICAL AND MENTAL QUALIFICATIONS A student with a disability has to have the disability verified by the Services for Students with Disabilities office at CSUB. It is to the student s advantage to do this as soon as possible in the quarter to ensure that approved accommodations can be granted in a timely manner. Essential Functions There are essential functions or abilities necessary for admission and progression in the complex discipline of nursing at CSU Bakersfield. To matriculate or progress in the nursing curriculum, the candidate must be able to perform all of the essential functions. The Department of Nursing follows the CSUB nondiscrimination policy, and students requesting accommodations should contact the Disability Services office. These essential functions include, but are not limited to, the following: A. Critical Thinking: A student must demonstrate critical thinking ability sufficient for clinical judgment. 1. Make effective clinical decisions. 2. Identify cause and effect relationships with clinical data. 3. Develop nursing care plans. 4. Perform math calculations requisite to safe dosage calculations and medication administration.. Read, synthesize, analyze, evaluate, and integrate material in the classroom and the clinical setting. B. Professional-Ethical Conduct: A student must possess the ability to reason morally and practice nursing in a professional and ethical manner. 1. Demonstrate integrity, honesty, responsibility, and tolerance. 2. Abide by professional standards of practice. 3. Deliver compassionate care to all patient populations. C. Interpersonal Skills: A student must demonstrate appropriate interpersonal abilities while interacting with individuals, families, and groups from a variety of social, emotional, cultural, and intellectual backgrounds. 1. Communicate effectively and sensitively with other students, faculty, staff, patients, families, and other professionals. 2. Demonstrate willingness and ability to give and receive feedback. 3. Develop mature, sensitive, and effective relationships with clients. 4. Establish trust and rapport with clients and colleagues. D. Communication: A student must have the ability to clearly communicate in oral and written forms, and to effectively interpret communication with others. 1. Use appropriate grammar, vocabulary, and syntax. 2. Effectively communicate nursing actions. 3. Appropriately interpret client responses. 4. Initiate health teaching.. Demonstrate accurate nursing documentation. 6. Accurately report patient information to members of the health care team. 13 Rev. 07/1 EDL

14 E. Mobility and Stamina: A student must possess sufficient gross and fine motor skills and endurance to provide safe and effective nursing care in all health care settings. 1. Perform basic life support, including CPR. 2. Function in an emergency situation. 3. Safely assist a patient in moving (e.g., from wheelchair to commode, from chair to bed, lift and transfer from gurney to bed). 4. Calibrate and use equipment.. Perform treatments and procedures. 6. Apply pressure to stop bleeding. 7. Manipulate diagnostic instruments to adequately perform all aspects of a physical assessment. 8. Sit, stand, and move about in patient environments for 12 hour periods. F. Tactile: A student must have sufficient tactile ability to perform a physical assessment of a patient and to perform procedures necessary for nursing care. 1. Perform palpation and other functions necessary for a physical exam. 2. Assess texture, shape, size, and vibration. 3. Note temperature changes in skin and equipment. 4. Perform therapeutic functions (e.g., inserting a urinary catheter or IV, change dressings, give medications). G. Auditory: A student must have sufficient auditory ability to effectively monitor and assess health needs of patients. 1. Hear cries for help. 2. Hear alarms on equipment and overhead codes. 3. Hear ausculatory sounds using a stethoscope. 4. Hear and interpret verbal communication from patients.. Communicate over the telephone. H. Visual: A student must possess visual ability for observation and assessment necessary in nursing care. 1. Observe patient responses (e.g. changes in skin color, grimaces). 2. See drainage on dressings and note characteristics of body fluids. 3. Note fluid levels in collection devices, syringes and infusion devices. 4. Read gauges that monitor patient progress (e.g. sphygmomanometer).. Discriminate colors for diagnostic purposes. 6. Assess movements of patients. 7. Observe patient behavior (e.g. in rehabilitation or psychiatric facilities). I. Behavioral-Emotional Health: A student must possess the emotional health required for full use of his or her intellectual abilities, the exercise of good judgment, and the prompt completion of all responsibilities attendant to the care of patients. 1. Maintain mature, sensitive, and effective relationships with patients, students, staff, faculty, and other professionals under even highly stressful situations. 2. Experience empathy for the situations and circumstances of others and effectively communicate that empathy. 3. Be willing to examine and change his or her behavior when it interferes with productive individual or team relationships. 4. Prioritize competing demands.. Function in stressful circumstances. 6. Separate own needs and experiences in order to maintain objectivity and client-centered care. 7. Adjust to changing circumstances. 8. Plan effectively and complete all assigned duties carefully. 14 Rev. 07/1 EDL