Extended warranty programmes, used vehicles schemes, roadside assistance packages and fleet management solutions
|
|
|
- Gwendolyn Stephens
- 10 years ago
- Views:
Transcription
1 Extended warranty programmes, used vehicles schemes, roadside assistance packages and fleet management solutions
2 Company Service Warranty programmes 2
3 COMPANY 3
4 Company EASYDRIVE Is a fleet management company, that develops extended warranty programme for cars, light commercial vehicles, heavy trucks, buses, motor homes, motorbikes, scooters, boats, tractors, machines, etc. Our programmes are insured with specialised international insurers such as Lloyd s or Amtrust International Underwriters Limited, part of Amtrust Financial Services Inc. an American company listed at NASDAQ (AFSI). Operations are provided by means of a customised IT platform developed and tuned over many years to cater customer requirements and provide a most efficient level of service. 4
5 Key words Reliable Our company ethos is in maintaining long-term relationships with our Customers and Insurers alike. Manufacturers like Iveco, Irisbus, Jaguar, Land Rover, Opel and Renting Companies like Leasys rely on Easydrive to provide their customers with high quality services and efficiency as well Accessible We are close to our Customers by being always accessible. Our Customised purpose built web-based IT systems allows Clients and end users easy access 24/7 and permit greater speed and accuracy in the handling of claims or registration of products. Also available to the network is our specially trained personnel manning our phone help desk Flexible Over the years our company has had much experience producing products, often specifically prepared for client need rather than one solution for all. We believe this is one of the strengths we offer and are committed to preserving this and working with our clients to provide them with solutions for long term retention of their customers 5
6 Core Business Market Cars Light commercial vehicles Heavy trucks Motor homes Tractors Machines Motor bikes and scooters Boats Business area Fleet Management Extended warranty on new vehicles Warranty scheme for used vehicles Warranty for B2b transactions Roadside assistance, with toll free number available 24/7 Customer Relationship Management QR Code based CRM Black box device, including geo-location and remote diagnosis 6
7 Easydrive Our aim is working in conjunction with our client to help build a stronger corporate identity and enable their customer retention Smart dealers recognise how important is to grant mobility to their customers who drive a new or used car, which may suffer an unforeseen breakdown for mechanical failure. Thanks to the acquisition of WMS, a company with international experience of Mechanical Breakdown Insurance, Easydrive is now the first 100% Italian player of the market. WMS had in the past for 10 years designed, supplied and managed extended warranty plans for the world's leading manufacturers. 7
8 Core Business Our distinctive element is to create and deliver mobility services that fully meet the expectations of customers 8
9 Focus Our proposal The motor vehicle market is increasingly having to deal with a scenario where competition will become stronger and stronger and Customers more demanding, requiring flexible and reasonably priced mobility solutions EASYDRIVE offers innovative products and services for those who care about their vehicle. Dealers and Repairers will thus increase the level of service offered to its customers and build strong customer retention Partnerships EASYDRIVE is official supplier of LEASYS and, through its brand WMS, of IVECO, Irisbus, Opel, Jaguar and Land Rover 9
10 Service 10
11 Market analysis Market research A survey conducted during Dealer Day 2012 showed that the Extended Warranty have a dual effect first second Significantly reduces the strain of the Dealer in the after-sales management and make the customer to feel easier even when a breakdown occurs Increase sales and workshop profitability and build customer retention, main desire of any dealer 11
12 After sales EASYDRIVE believe is very important for any dealer to build and maintain customer relationship and loyalty. Our aim is to enforce this through the delivery of innovative solutions designed in the customer interest and the support of a proper communication strategy oriented to the benefits produced by Warranty Warranty, even though is compulsory by law, when properly explained represents an important value to any motorist and can in fact become a useful marketing tool It s very important to explain and underline to any customer how important a warranty is, either when the vehicle is sold and when is delivered to the customer 12
13 Handling Service level Mobility assistance available 24/7 Technical Platform formed with highly skilled personnel We handle any claim within an average of 3 working hours Integrated IT systems that allow multi tasks synchronisation CSI monitoring within 8 days from breakdown High satisfaction rate from Customer that have experienced a breakdown 13
14 After sales services Technical platform Higly specialised presonnel and state of the art equipment grant fast and effective solutions Network Wide and spread in the territory workshops network makes it possible to ensure the maximum speed in the resolution of a fault Web services User friendly systems available online make available all needed information to allow a fast and professional management of large and small Dealer fleets 14
15 Customer retention We can make available tailor made warranty programmes with the aim to protect the end customer and to assist the dealer building customer loyalty According to industry analysts, to retain next generation customers, sales persons performance must necessarily be supported by tools that tie the customer to the dealer for the years to come 15
16 Warranty programmes 16
17 Warranty Programmes Cars Engine Drive Line Trucks Buses Motor homes Motor Bikes Scooters Boats Electric cars Supercars Tractors/Machines Extended warranty on new vehicles Fleet Management Lifelong Engine warranty Customer Relationship Management Qr Code based CRM Warranty scheme for used vehicles Warranty for B2b transactions Roadside assistance, with toll free number available 24/7 Black box device, including geo-location and remote diagnosis 17
18 Many thanks for your kind attention
Commercial Automobile Insurance Manual
(RULE 112) AMBULANCE SERVICES 1. Ambulance (Class Code 79130) Multiply the fleet or non-fleet Trucks, Tractors and Trailers base premium by 3.00. by the following rating factors:.87 1.23 2. Ambulance Type
MORE PROFITABLE SALES STRATEGIES.
1 MSXI SALES EXCELLENCE SOLUTIONS MORE PROFITABLE SALES STRATEGIES. fueled by challenge. powering success.sm 2 GLOBAL AUTOMOTIVE EXPERTISE. MSXI s Sales Excellence Solutions systematically optimize your
Your one-stop shop for specially tailored services
ecommerce: Your one-stop shop for specially tailored services Procurement Warehousing Distribution Fulfilment Outsourcing of advertising materials. In sales and marketing departments it is becoming more
Overview. History and Operations
Overview AmTrust International is part of the AmTrust Group and comprises two regulated insurance companies, AmTrust Europe Limited (AEL) and AmTrust International Underwriters Limited (AIUL). Both AEL
Warranty & GAP Overview. QBE Insurance Europe Limited (Dubai Branch)
Warranty & GAP Overview QBE Insurance Europe Limited (Dubai Branch) QBE Product Solutions Extended Warranty Return to Invoice (RTI) Financial GAP Protects your vehicle against mechanical and electrical
NAPCS Product List for NAICS 5321: Automotive Equipment Rental and Leasing
NAPCS List for NAICS 5321: Automotive Equipment Rental and Leasing 5321 1 Rental of automobiles, trucks and other road transportation vehicles, and motor homes, travel trailers and campers Renting or leasing
accident management by design
accident management design Innovative, robust and accountable customer centric motor claims solutions, total peace of mind Integrity Ownership One team We have created a service that goes far beyond current
Creating value by satisfying customers
41 Creating value by satisfying customers Organizations that capture customers needs best and translate them into tailored products and services will be the leaders in any market or. Organizations with
ACEA PRINCIPLES OF DATA PROTECTION IN RELATION TO CONNECTED VEHICLES AND SERVICES
ACEA PRINCIPLES OF DATA PROTECTION IN RELATION TO CONNECTED VEHICLES AND SERVICES September 2015 INTRODUCTION We, the member companies of ACEA, are committed to providing our customers with a high level
Tax Commission. #14 motor vehicles. (Selling, Leasing & Renting) An Educational Guide to Sales Tax in the State of Idaho
Tax Commission Idaho #14 motor vehicles (Selling, Leasing & Renting) An Educational Guide to Sales Tax in the State of Idaho This brochure is intended to help motor vehicle dealers, leasing companies,
Meet & Exceed Rising Customer Expectations
Infor Customer Relationship Management Meet & Exceed Rising Customer Expectations Manufacturing businesses today need a customer-centric business strategy to survive and thrive. They must increase customer
General Manager Supply Chain Planning
Our company General Manager Supply Chain Planning Bridgestone Europe (BSEU) is a key regional subsidiary of Tokyo-based Bridgestone Corporation, the world s largest manufacturer of tires and other rubber
Suzuki Finance and Insurance Solutions
Suzuki Finance and Insurance Solutions Suzuki Finance, Leasing and Insurance Solutions Our finance and leasing solutions make it easy for you to get the Suzuki you want. Whether it s to zip around the
GET THE CAR YOU LOVE THE SMART AND EASY WAY
GET THE CAR YOU LOVE THE SMART AND EASY WAY What is Novated Leasing? NOVATED LEASING MADE EASY A Novated Lease is a three way agreement between you, Custom Fleet and your employer. It can potentially save
PRODUCTION CONCEPT. Production concept. Centre of purchases. MDI concept vs. traditional production. Turnkey factory. Financial forecasts
PRODUCTION CONCEPT Production concept MDI concept vs. traditional production Advantages of MDI concept How does the concept works Centre of purchases Turnkey factory Financial forecasts MDI in India MDI
SALES EXCELLENCE ACROSS MULTIPLE MARKETS.
1 CASE STUDY MSXI SALES EXCELLENCE SALES EXCELLENCE ACROSS MULTIPLE MARKETS. fueled by challenge. powering success.sm 2 BRINGING YOUR SALES PROCESSES UP TO SPEED. MSXI was asked by a premium manufacturer
All from one source On-Site Service Financing Driver Training. Fendt Services. Your opinion matters
All from one source On-Site Service Financing Driver Training Fendt Services Your opinion matters Premium class service The best product the best services When you buy a Fendt, you get a high-tech quality
Leaseurope Position on the Evaluation Report on the Operation of the Automotive Block Exemption Regulation (EC No 1400/2002)
Leaseurope Position on the Evaluation Report on the Operation of the Automotive Block Exemption Regulation (EC No 1400/2002) Leaseurope AISBL 267, Av. de Tervuren, B 1150 Bruxelles Tel. +32/2/778 05 60,
Allmakes DMS Dealer Management System
Allmakes DMS Dealer Management System Workshop job cards Vehicle sales Stock control Service histories Purchase orders Postcode look up SMS Text Messaging Service reminders EPOS & barcoding Sage line 50
Training Program Worldwide 2015 Sales of Service and Parts
Training Program Worldwide 2015 Update Nov 2014 Global Training The finest automotive learning. Stand 11/2014 1 SALES OF SERVICE AND PARTS 5 Behavior- and Sales-Competence 5 V0122Q Passenger Cars Qualification
Audi's Three Steps to a Winning CRM Strategy
Case Studies, E. Thompson, A. Bona Research Note 14 January 2004 Audi's Three Steps to a Winning CRM Strategy This case study shows how Audi takes reactive, proactive and selective approaches to customer
CAR PROTECT GAP. General Asset Protection Insurance
CAR PROTECT GAP General Asset Protection Insurance HOW TO CONTACT US By Telephone Claims & Technical Queries Line - 015313000 - Option 2 Customer Services - 015313000 - Option 3 By Email Customer Services
Vehicle Replacement & Fleet Utilisation Policy To be considered as part of the overarching Fleet Strategy. Submitted: 29 September 2013
Vehicle Replacement & Fleet Utilisation Policy To be considered as part of the overarching Fleet Strategy Submitted: 29 September 2013 To be Reviewed: September 2015 VERSION: AUTHOR: OWNER: v2.3 Barry
Introduction... 2. Capacity and Success... 3. Customer Service Charter... 4. Investment in Technology..5/6. Investment in People & Resources..
1 Contents Introduction... 2 Capacity and Success... 3 Customer Service Charter... 4 Investment in Technology..5/6 Investment in People & Resources.. 7 Manging Third Party Costs & Service.........8 Reactive
John Deere and you. You ll look good in green.
John Deere and you. You ll look good in green. 2 When you work with John Deere, we invest in our relationship with you a bond that is made to grow with you into the future. MORE THAN JUST IRON. Committed
Enabling Global Marketing: The Use of Digital Asset Management in the Automotive Industry. January 5, 2011
Enabling Global Marketing: The Use of Digital Asset Management in the Automotive Industry January 5, 2011 Introduction The automotive industry is in transition. An economic recession, new demands for fuel
Putting together your perfect fleet. Your guide to our products and services.
Putting together your perfect fleet. Your guide to our products and services. Welcome. Contents. Welcome to Lex Autolease. Welcome... 2 Our strategy for success... 4 Our products and services... 6 Funding
Sales, marketing and aftersales consulting.
we keep you ahead consulting Sales, marketing and aftersales consulting. Keeping your customers in focus. Product and market analysis Financial controlling Strategy Active customer management Sales and
WORLD CLASS CUSTOMER SERVICE
SMART SERVICES WORLD CLASS CUSTOMER SERVICE Whether you run one trailer, or operate a large fleet located across multiple European countries, the ability to plan and control your operating costs is essential
Provincial Sales Tax (PST) Bulletin. Vehicle Services and Parts Provincial Sales Tax Act. Table of Contents. Overview
Provincial Sales Tax (PST) Bulletin Bulletin PST 118 Issued: November 2013 Vehicle Services and Parts Provincial Sales Tax Act This bulletin provides information on how the provincial sales tax (PST) applies
Laptops on 4 wheels. New service processes for the automotive industry. Marko Weiße ProSTEP ivip Symposium 2006 26.04.2006
Laptops on 4 wheels New service processes for the automotive industry ProSTEP ivip Symposium 2006 26.04.2006 Todays independent electronic systems from different suppliers will be integrated in the future
Multi Motor Excess Protect Policy Document
Multi Motor Excess Protect Policy Document Thank you for choosing multi motor excess protect insurance. The information in this policy wording contains important information and we have made it as easy
A smart move. AGL Smart CNG. Cleaner. Cost Effective. Proven.
A smart move. Cleaner. Cost Effective. Proven. 1 Make the smart move to CNG. AGL s flexible Smart CNG solutions and strategy. Fuel is the lifeline of Australia s transport industry. Choosing what energy
Vehicle Service Contract Administration
Vehicle Service Contract Administration Fragmented industry with strong margins and accelerating acquisition activity A rebounding automotive sector and a modest recovery of the U.S. economy have driven
Quick Guide: Selecting ICT Tools for your Business
Quick Guide: Selecting ICT Tools for your Business This Quick Guide is one of a series of information products targeted at small to medium sized businesses. It is designed to help businesses better understand,
Tools & Equipment Robinair
Tools & Accessories 2 Robinair Product overview AC RAnge Robinair is VDA and TüV approved and carries SAE-J approval. Robinair is approved by the following OEM s: 3 Robinair Moving from R134a to R1234yf
Approved Auto Repair Background & Overview
Approved Auto Repair Background & Overview The Approved Auto Repair (AAR) program was created to address one of the most frequent consumer complaints in America unsatisfactory automobile repairs. The AAR
Fleet Management Services
Fleet Management Services Welcome to Smartfleet What is Smartfleet? Overview Managed Services Powerful Modules Reporting Overview Smartfleet is a leading Australian fleet management company, helping organisations
NetQ UNIFIED TEST AND DIAGNOSTICS IMPROVE CUSTOMER SATISFACTION REDUCE CHURN
UNIFIED TEST AND DIAGNOSTICS IMPROVE CUSTOMER SATISFACTION REDUCE CHURN UNIFIED CUSTOMER PROBLEM SOLUTION Communication Service Providers (CSPs) are constantly competing for increased revenue. Every day,
MORE TRAFFIC FOR YOUR BUSINESS.
1 MSXI SERVICE LEAD MANAGEMENT MORE TRAFFIC FOR YOUR BUSINESS. fueled by challenge. powering success.sm 2 GLOBAL AUTOMOTIVE EXPERTISE. The MSXI Service Lead Management Solution assists OEMs, NSCs and dealerships
InsureMyRide motorbike insurance
InsureMyRide motorbike insurance Premiums, excesses, discounts and claim payments guide Your Guide to Premiums, Excesses, Discounts and Claim Payments This InsureMyRide Bike Insurance Premiums, Excesses,
2015 European Traditional Carsharing Customer Value Leadership Award
2015 European Traditional Carsharing Customer Value Leadership Award 2015 Contents Background and Company Performance... 3 Industry Challenges... 3 Customer Impact and Business Impact... 3 Conclusion...
Simply the most user friendly battery charger in the world. now everyone can recharge their own batteries
Simply the most user friendly battery charger in the world now everyone can recharge their own batteries is the simplest way to a fully charged battery. Insert the plug, attach the clamps to the battery
Student Activities. Lesson Nine. Cars and Loans 04/09
Student Activities $ Lesson Nine Cars and Loans 04/09 operating costs of a motor vehicle model year make, size, model fixed costs Depreciation: Purchase price $ divided by estimated life years $ Annual
FLEET MANAGEMENT SYSTEMS
FLEET MANAGEMENT SYSTEMS Consolidated Billing no more multiple invoices or individual truck receipts. Customized Reporting that can be tailored to your preferences. 24/7 Web Access for complete real-time
Operations Department
Page: 1 of 4 JOB DESCRIPTION JOB TITLE JOB HOLDER REPORTING TO: CLIENT RELATIONSHIP MANAGER MANAGING DIRECTOR DIVISION/DEPARTMENT LEVEL 1. JOB PURPOSE LIFE BUSINESS - OPERATIONS If applicable GRADE The
EQUIPMENT RENTAL by George M. Keen, Senior Consultant
EQUIPMENT RENTAL by George M. Keen, Senior Consultant Rental is an interesting area to examine from a strategic point of view. Let's look at rental growth in the last 20 years. In 1987, did you consciously
Approved used car warranty information
Approved used car warranty information www.hyundai.co.uk 9407 H Promise Approved Used Information, Training, Book - Hyundai Motors UK Limited.indd 1 10/06/2015 14:57:37 Contents Section Page Contents...
Truck aftersales: Roadmap to excellence. Roland Berger Strategy Consultants GmbH Automotive Competence Center July. 2014
Truck aftersales: Roadmap to excellence Roland Berger Strategy Consultants GmbH Automotive Competence Center July. 2014 Executive summary In recent years, the importance of commercial vehicle aftersales
A Guide to Novated Leases. www.sgfleet.com
A Guide to Novated Leases www.sgfleet.com Improve the Weekly Budget A holiday, new clothes or just a bit more money in the wallet; whatever the reason, everyone should consider the potential improvements
Mining & Construction Transforming your fleet performance
Mining & Construction Transforming your fleet performance Giving you greater focus on your business Today s difficult economy challenges organisations within the mining and construction sector to deliver
Motor Vehicle Insurance. Your guide to Premiums, Excesses, Discounts and Claim Payments
Motor Vehicle Insurance Your guide to Premiums, Excesses, Discounts and Claim Payments Your guide to Premiums, Excesses, Discounts and Claim Payments The purpose of this guide is to provide further detail
Corporate Overview FleetPartners Head Office,
Corporate Overview Contents August 2013 02 03 Who is FleetPartners?... 04 What we do... 06 Specialised fleet management services... 08 Sustainability statement... 10 Why choose FleetPartners?... 12 Our
ACCELERATING ACCESSORY SALES PROFITS.
1 CASE STUDY MSXI ACCESSORY SALES EXCELLENCE SOLUTION ACCELERATING ACCESSORY SALES PROFITS. fueled by challenge. powering success. sm 2 TURNING ACCESSORIES INTO A COMPETITIVE ADVANTAGE. A global volume
INTRODUCING CHEVROLET COMPLETE CARE YOUR COMPREHENSIVE OWNER BENEFIT PROGRAMME
INTRODUCING CHEVROLET COMPLETE CARE YOUR COMPREHENSIVE OWNER BENEFIT PROGRAMME COMPLETE CARE OVERVIEW WHAT IS CONTENTS COMPLETE CARE? WHAT IS COMPLETE CARE? When we set out to FIND NEW ROADS, we created
Connecting your business
mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality
Case No COMP/M.4808 - CVC / CHARTERHOUSE / PHL / AA / SAGA. REGULATION (EC) No 139/2004 MERGER PROCEDURE
EN Case No COMP/M.4808 - CVC / CHARTERHOUSE / PHL / AA / SAGA Only the English text is available and authentic. REGULATION (EC) No 139/2004 MERGER PROCEDURE Article 6(1)(b) NON-OPPOSITION Date: 07/09/2007
Improving customer satisfaction and operational efficiencies with a proven portal solution.
Portal solutions for the insurance industry Executive brief November 2005 Improving customer satisfaction and operational efficiencies with a proven portal solution. Page 2 Contents 2 Executive summary
WELL-MANAGED LIFT TRUCK FLEETS INCREASE PRODUCTIVITY, REDUCE COSTS
WELL-MANAGED LIFT TRUCK FLEETS INCREASE PRODUCTIVITY, REDUCE COSTS By Edgar Warriner Director National & Major Accounts Services The Raymond Corporation Table of Contents PREVENT EXPENSIVE BREAKDOWNS...2
ANNEX E MCL Vehicle Warranty Products final code
ANNEX E MCL Vehicle Warranty Products final code Introduction The Motor Industry Code of Practice for Vehicle Warranty Products ( the Code ) confirms promises made by subscribing warranty administrators
GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY.
GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY. fueled by challenge. powering success. sm 1,500 dealer programs in 27 markets Parts wholesale has the potential to significantly contribute
RACV Warranty. Three choices of cover. Motor Vehicle Warranty Product Brochure
RACV Warranty Three choices of cover Motor Vehicle Warranty Product Brochure About the RACV Warranty As one of the most respected brands in the motoring industry with over 100 years experience in delivering
CHASE: YOUR RESOURCE FOR ALL YOUR FINANCIAL NEEDS
CHASE: YOUR RESOURCE FOR ALL YOUR FINANCIAL NEEDS With the financial strength of Chase, Jaguar Financial Group and Land Rover Financial Group have provided our customers and dealers competitive financial
UFI FILTERS INNOVATION IN THE SERVICE OF TECHNOLOGY
INNOVATION IN THE SERVICE OF TECHNOLOGY WORLDWIDE PRESENCE THE MANUFACTURERS CHOICE COMMERCIAL AND FRONT OFFICES PRODUCTION PLANTS SOME OF OUR ORIGINAL EQUIPMENTS AROUND THE WORLD FIAT CHRYSLER GROUP:
A GUIDE TO SALARY SMART FOR EMPLOYERS 25+
A GUIDE TO SALARY SMART FOR EMPLOYERS 25+ Introducing Salary Smart Salary Smart is an arrangement where an employee gives up part of their future earnings or bonus in exchange for a non-cash benefit. As
Motorpack > 3-in-1 Commercial Vehicle Insurance. Motorpack Broker Overview
> 3-in-1 Commercial Vehicle Insurance Broker Overview > 3-in-1 Commercial Vehicle Insurance 3-in-1 Commercial Vehicle Insurance Take control of all your clients motor insurance needs with 3-in-1 commercial
Management Guide to Asset Finance. A simple guide to help you select the most appropriate asset finance for your business.
Management Guide to Asset Finance A simple guide to help you select the most appropriate asset finance for your business. CONTENTS: Introduction 0.2 What s the best option for you? 0.3 Get the right solutions
Prospectus Keeping business on the move. Fleetwise
Prospectus Keeping business on the move Fleetwise Fleetwise Protecting your fleet business. Our market leading Fleetwise policy can provide cover for virtually any vehicle you ve got, and any vehicle combination.
Car Data New access via telematic systems. Maja Berends, ADAC. 12 September 2013 10-13 SEPT 1
Car Data New access via telematic systems Maja Berends, ADAC 12 September 2013 10-13 SEPT 1 Access to car data Relevance for Automobile Clubs Ø Consumer protection Consumers free choice Ø Consumer data
Novated lease guide Contents 1.0 Introduction 1.0 Introduction 1 1.1 What is novated leasing? 2 1.2 How does novated leasing work? 3 1.3 Benefits of a novated lease 4 1.4 Novated lease vehicle packaging
Mercedes-Benz: Implementing a CRM Programme
Organizing for CRM implementation 391 Case 7.2 Mercedes-Benz: Implementing a CRM Programme The Company Mercedes-Benz is one of the world s most successful premium brands. Its technical perfection, innovative
Finding out about vehicle maintenance and repair
Finding out about vehicle maintenance and repair The vehicle maintenance and repair industry is part of the automotive retail sector, represented by the IMI Automotive Sector Skills Council, which also
Introduction... 2. Capacity and Success... 3. Customer Service Charter... 4. Investment in Technology..5/6. Investment in People & Resources..
1 Contents Introduction... 2 Capacity and Success... 3 Customer Service Charter... 4 Investment in Technology..5/6 Investment in People & Resources.. 7 Third Party Post Repair Demands..........8 Why AAMC?....9
www.toyota-forklifts.co.uk Toyota I_Site Managing your assets
www.toyota-forklifts.co.uk Toyota I_Site Managing your assets Driving down costs and managing your fleet Whether you have a few trucks or a thousand trucks, everybody wants to reduce operating costs, increase
Student Activities. Lesson Nine. Cars and Loans. Practical_Money Skills for Life 04/09
Student Activities Lesson Nine Cars and Loans Practical_Money Skills for Life 04/09 name: operating costs of a motor vehicle model year make, size, model fixed costs Depreciation: Purchase price $ divided
Big Data - An Automotive Outlook
Big Data - An Automotive Outlook Graeme Banister, Frost & Sullivan The Hague 12 th September 2013 Table of Contents Frost & Sullivan Overview 3 Big Data Basics 6 Big Data & The Automotive Ecosystem 9 Big
The Requirement. The Organisation
Scania Case Study ConsultCRM: Scania ConsultCRM: Scania The Organisation The Requirement Scania is a leading manufacturer of heavy trucks and buses as well as industrial and marine engines.the company
Towergate Risk Solutions. Specialists in branded insurance schemes for the transportation industry
Towergate Risk Solutions Specialists in branded insurance schemes for the transportation industry 2 Specialists in branded insurance schemes Affinity Insurance Schemes Many businesses and associations
NISSAN FLEET CUSTOMER SERVICE CHARTER. Effective from January 2014
NISSAN FLEET CUSTOMER SERVICE CHARTER Effective from January 2014 NISSAN FLEET NEW 2014 CUSTOMER SERVICE CHARTER Nissan Fleet, Nissan Motor (GB) Ltd is committed to achieving the highest level of service
Digitalizing the Automotive Customer Relationship Changing Dynamics in Customer Communication
Digitalizing the Automotive Customer Relationship Changing Dynamics in Customer Communication Discussion Paper Jong-Seo Kim October 2014 1 If challenges can be overcome a large commercial opportunity for
Service Delivery and Performance Commission Page 9
Service Delivery and Performance Commission Page 9 2 Industry Overview 2.1 Introduction This chapter provides an overview of the Australian Automotive Industry, including market characteristics and an
IT Tools for SMEs and Business Innovation
Purpose This Quick Guide is one of a series of information products targeted at small to medium sized enterprises (SMEs). It is designed to help SMEs better understand, and take advantage of, new information
Training Program Worldwide 2016 Management Training. August 2015. Global Training The finest automotive learning. Stand 08/2015 1
Training Program Worldwide 2016 August 2015 Global Training The finest automotive learning. Stand 08/2015 1 MANAGEMENT TRAINING 4 Newcomer 4 M0021Q Qualification Program for Junior Management Mercedes-Benz
Ministry Of Finance VAT Department. VAT Guidance for on the Treatment of Motor Vehicles Version 4: November 1, 2015
Ministry Of Finance VAT Department VAT Guidance for on the Treatment of Motor Vehicles Version 4: November 1, 2015 Introduction This guide is intended to provide those selling or hiring vehicles by way
Technical Writing and Accounting Services by MSXI
1 MSXI TECHNICAL SOLUTIONS MORE EFFECTIVE SERVICE CAPABILITIES. fueled by challenge. powering success. sm 2 GLOBAL AUTOMOTIVE EXPERTISE. MSXI Technical Solutions give dealers the knowl edge to significantly
