Car Data New access via telematic systems. Maja Berends, ADAC. 12 September SEPT 1

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1 Car Data New access via telematic systems Maja Berends, ADAC 12 September SEPT 1

2 Access to car data Relevance for Automobile Clubs Ø Consumer protection Consumers free choice Ø Consumer data protection Ø Independent repairer / authorised by Automobile Clubs / Roadside Assistance Car data new access via telematic systems 12. September 2013

3 New avenues: threat or challenge Today Costumer directly calls roadside assistance of choice Automobile Club Insurance Garage Without open access to in-vehicle telematic systems: Tomorrow sends bcall and car data Manufacture receives vehicle data (server/cloud) transfers selected data Authorised network An example: BMW AG - "Teleservices" - YouTube

4 Access to repair and maintenance information (RMI) Access to RMI via On-Board Diagnostic (OBD) Ø Access to RMI discussion started anew at political level with the introduction of OBD in California in 1988 ISO standard of OBD plug-in and emission-related codes; Ø Introduction of European (E)OBD in Europe for petrol engines and for diesel engines in the early 2000s, together with Euro 3 legislation; Ø Actually: main objective of the type approval legislation was emission control not answering the question of fair competition!

5 Access to repair and maintenance information via OBD Non-discriminatory access to RMI Ø For the first time: non-discriminatory access to RMI granted in Regulations Euro 5 (EC No. 715/2007) and 6 (EC No. 692/2008); Ø Update Euro 5 & 6: Access related to independent operators justified interest; Ø The next step of vehicle technology development and new access to car data: in-vehicle telematic systems.

6 Basic (ecall) telematic technology Basic factory-fitted in-vehicle telematic technology Satellite positioning (GPS) Control unit connected to onboard vehicle system Operating unit (HMI) Wireless Communication Future widespread use of telematic technology in all new vehicles will pave the way for the add-on telematic services mass market.

7 Basic telematic technology Basic factory-fitted in-vehicle telematic technology Possible retrofit solution Satellite positioning (GPS) Blue tooth connection black box / OBD Dongle OBD plug-in connection Control unit connected to onboard vehicle system Operating unit (HMI) Wireless Communication GPS phone Wireless communication Future widespread use of telematic technology in all new vehicles will pave the way for the add-on telematic services mass market.

8 ecall and add-on services in the vehicle PSAP mandatory 2015 EU TPS ecall manufacturer s number manufacturer s call centre PSAP Only vehiclemanufacturer? manufacturer s number manufacturer s call centre Only vehiclemanufacturer? after sales supplier s added service after sales supplier s number Service provider Only with separate device? Only vehicle manufacturers can use the system for TPS ecall and other add-on services. Other service providers will be required to install additional technology in the vehicle, Customer will pay twice for the technology.

9 The networked vehicle Consumer choice: Infotainment R Consumer choice: Consumer choice: Car radio R Telephony R Consumer choice: TPS ecall Q Networked vehicle Consumer choice: Recipient of RMI* Q Consumer choice: bcall Q *wireless transmission Consumers do not only want seamless and always on, but also flexibility, data protection and freedom of choice!

10 The networked vehicle consumers choice and data protection It should be ensured that consumers remain free over the vehicle s lifetime to decide if and with whom their vehicle communicates ; Built-in activation/deactivation features for add-on services which the consumer can select and deselect any time are needed; The consumer should further be provided with clear information about the processing of data carried by third-party providers.

11 Possible uses of the vehicle system? Opportunities Add-on after sales services expected top 3* 1. Breakdown assistance bcall (RMI needed); 2. Traffic information, alternative routes (no RMI needed); 3. Stolen vehicle tracking, information services. *Source: Final Report EeIP, Task Force OPEN

12 New avenues: threat, challenge, opportunity Today Costumer directly calls roadside assistance of choice Automobile Club Insurance Garage Without open access to in-vehicle telematic systems: Tomorrow sends bcall and car data VM receives vehicle data (server/cloud) transfers (selected) data Authorised dealer

13 What are possible uses of the vehicle system? Add-on telematic services offered by bigger car brands: Ø Ø Ø Ø Ø Remote diagnostic and services; Real time traffic information; TPS ecall; Repair and maintenance fleet management (heavy duty vehicles);.. Telematics: New access for existing services and potential access for innovative services. Usage attractive for third-party, private service providers.

14 In a nutshell Ø The discussion on access to Repair and Maintenance Information is not new OBD Plug-In; Ø A relation between access to RMI and a fair competition is recognised by EU legislation Non-discriminatory access; Ø The new access to RMI will be the in-vehicle telematic systems; Ø But: For this new access currently no sufficient regulations or agreements exists for independent operators; Ø An assured open and standardised access to the interoperable in-vehicle telematic platforms is needed. Advocacy is needed now to protect consumers free choice and fair competition in the future aftersales market.

15 In a nutshell Access to RMI Discussion related to OBD: Ø ISO Standard OBD plug-in emission-related codes Ø Non-discriminatory access to RMI (via OBD) with Euro 5 & 6 Next Step New Access to RMI, e.g. with: But: Ø ecall type approval at EU level Ø possible ecall directive at UNECE* level (United Nations); Ø The in-vehicle telematic technology means a new access to car data for which currently no sufficient regulations or agreements exists. Ø More advocacy is needed to protect consumers free choice and fair competition. * United Nations Economic Commission for Europe In the future telematics mass market, an open access to interoperable in-vehicle platforms with a standardised interface is needed.

16 Thank you!