Dell NetVault Backup Installation Guide

Transcription

1 Dell NetVault Backup 10.0

2 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Dell Inc. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Dell does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Dell Inc. Attn: LEGAL Dept 5 Polaris Way Aliso Viejo, CA Refer to our web site (software.dell.com) for regional and international office information. Patents This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782; 8,145,864; 8,171,247; 8,255,654; 8,271,755; 8,311,985; and 8,452,731. Protected by Japanese, E.U., French, and UK patents and , and German patent DE Additional patents pending. For more information, go to Trademarks Dell, the Dell logo, and NetVault are trademarks of Dell Inc. IBM, AIX, DB2, and Domino are registered trademarks of International Business Machines Corporation. EMC and Data Domain are registered trademarks or trademarks of EMC Corporation in the United States and other countries. FreeBSD is a registered trademark of The FreeBSD Foundation. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. NetApp, SnapMirror, Snapshot, and SnapVault are trademarks of NetApp, Inc., registered in the U.S. and/or other countries. NetWare is a registered trademark of Novell, Inc., in the United States and other countries. SAP is the registered trademark of SAP AG in Germany and in several other countries. Sun, Oracle, and Oracle Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. Sybase is a trademark of Sybase, Inc. indicates registration in the United States of America. Windows, Hyper-V, SQL Server, and SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. VMware is registered trademark of VMware, Inc. in the United States and other jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Legend CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death. IMPORTANT NOTE, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information. NetVault Backup Updated - April 2014 Software Version NVG EN-01

3 Contents Introduction About Dell NetVault Backup Key benefits Feature summary About this document Target audience Recommended additional reading Deploying NetVault Backup About deploying NetVault Backup NetVault Backup components NetVault Backup Server NetVault Backup Clients NetVault Backup plug-ins NetVault WebUI NetVault Backup Command Line Interface Planning new installations Determining the server and client machines Determining the installation directory Determining the database location Determining NetVault Backup name and password Reviewing pre-installation requirements General requirements Platform-specific requirements Asian Linux 3 (64-bit) CentOS 5.x Debian 4.0 (64-bit) Debian 7.x (64-bit) FreeBSD 7 (32-bit) FreeBSD 8.x and 9.x (32/64-bit) Linux- and UNIX-based OS RHEL 4 Itanium RHEL 5.x RHEL 6 x Solaris 11 (SPARC/x86-64) Ubuntu 10.x, 11.x, and 12.x Windows Installing NetVault Backup Server Installing NetVault Backup Server on Linux (x86 and x86-64) Installing NetVault Backup Server on Windows Installing NetVault Backup Client

4 Installing NetVault Backup Client on AIX Installing NetVault Backup Client on FreeBSD Installing NetVault Backup Client on HP-UX Itanium Installing NetVault Backup Client on Linux (x86 and x86-64) Installing NetVault Backup Client on Linux Itanium Installing NetVault Backup Client on Mac OS X Installing NetVault Backup Client from a terminal window on Mac OS X Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) Installing NetVault Backup Client on Windows Reviewing post-installation requirements Platform-specific post-installation requirements Debian Debian Linux Ubuntu Solaris 10 (SPARC and x86-64) Windows Windows 2008 R Performing unattended installation Performing unattended installation on Windows msiexec Installation procedure Examples Performing unattended installation on Linux and UNIX Linux common installer Installation procedure Examples Performing unattended installation on Solaris pkgask pkgadd Installation procedure Examples Upgrading NetVault Backup Upgrade considerations Preparing for an upgrade Upgrading NetVault Backup Server on Linux (x86 and x86-64) Upgrading NetVault Backup Server on Windows Upgrading NetVault Backup Client on AIX Upgrading NetVault Backup Client on FreeBSD Upgrading NetVault Backup Client on HP-UX Itanium Upgrading NetVault Backup Client on Linux (x86 and x86-64) Upgrading NetVault Backup Client on Linux Itanium Upgrading NetVault Backup Client on Mac OS X Upgrading NetVault Backup Client from a terminal window on Mac OS X

5 Upgrading NetVault Backup Client on Solaris Upgrading NetVault Backup Client on Windows Known upgrade issues Upgrading licensed plug-ins Performing remote installation Using the remote push installation method Upgrading the software package Removing the software package Licensing NetVault Backup About licensing NetVault Backup Obtaining the machine ID Obtaining permanent license keys Installing product license keys Removing NetVault Backup Removing NetVault Backup from Linux- and UNIX-based systems Removing NetVault Backup from Mac OS X Removing NetVault Backup from Solaris Removing NetVault Backup from Windows About Dell Contacting Dell Technical support resources

6 1 Introduction About Dell NetVault Backup About this document Target audience Recommended additional reading About Dell NetVault Backup Dell NetVault Backup (NetVault Backup) offers the most advanced, cross-platform data protection capabilities on the market as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability. NetVault Backup allows you to safeguard your data and applications in both physical and virtual environments from one intuitive user interface and to protect a massive number of servers that contain many petabytes of data. NetVault Backup also features heterogeneous support, so you can safeguard data on a wide range of operating systems, applications, databases, processor architectures, and networked storage devices. Such cross-platform versatility makes it easy for you to tailor NetVault Backup to match the ever-changing and growing landscape of your IT infrastructure. Key benefits Simple, out-of-the-box deployment for fast time to value Protection for both physical and virtual environments for cost savings Heterogeneous server support for flexibility to adjust to changing conditions Extensive application support Disk-based backup and deduplication to significantly improve storage efficiency Seamless integration with the Dell DR Series appliances for source-side deduplication and WAN-optimized replication Comprehensive Network Attached Storage (NAS) protection to safeguard critical data Powerful, flexible encryption when and where you need it Bare metal recovery to drastically reduce the time it takes to recover a failed disk drive Extensive storage attachment options allow for distributed backup targets and workload Dynamic device sharing to optimize backup data transfers and reduce points of failure Feature summary Back up to disk and tape Leverage disk- and tape-based backups to a wide range of storage targets, including NAS devices and third-party deduplication appliances. NetVault Backup also allows you to move data from one storage target to another for off-site storage and disaster recovery purposes. 6

7 Data deduplication Reduce your data storage footprint by up to 90% with deduplication provided by Dell NetVault SmartDisk (NetVault SmartDisk). Its patented byte-level, variable-block size deduplication packs up to 12 times more protected data into the same storage area. NetVault Backup also integrates seamlessly with the Dell DR Series disk backup appliances, enabling you to take full advantage of the powerful deduplication, compression, and replication capabilities offered by these appliances. Virtualization support Extend advanced data protection to VMware and Hyper-V environments. NetVault Backup gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert. Application protection Ensure the availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, and Sybase with application plug-ins. These plug-ins complement native solutions to save you time on integration. No scripting is required to run backup and recovery jobs. NAS protection Get advanced data protection for information stored on NAS appliances, including those made by Dell, EMC, Hitachi, IBM, NetApp, and Sun. You can reduce traffic over the LAN and maximize performance by backing up data using Network Data Management Protocol (NDMP). NetVault Backup supports many different storage topologies and configurations, allowing you to perform backups directly to a locally-attached SCSI device, a SAN-attached device, or a storage device elsewhere on the network. Enterprise-wide control Give backup administrators the flexibility to define, manage, and monitor jobs from remote locations of their choice. Automated features for global event notification and policybased job management simplify their tasks across heterogeneous storage networks. Strong security Meet regulatory requirements without sacrificing backup windows or deduplication performance with encryption plug-ins for CAST-128, AES-256, and CAST-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt. Flexible storage attachment Avoid data transfers over the network by attaching a target storage device directly to a source server. With LAN-free backups, you can easily distribute the workload throughout the backup domain. Dynamically shared device Share stand-alone and library-based tape drives among backup server and clients in SAN or shared-scsi environments. This allows you to optimize workloads and maximize your equipment investments. Simple, straight-forward Licensing License NetVault Backup by capacity or by component. This gives you incredible flexibility to choose the model that best meets the organization s needs. About this document This guide provides information about installing the NetVault Backup Server and Client software. It does not provide information about the NetVault Backup features and functionality. For more information about using NetVault Backup to protect your data, refer to the Dell NetVault Backup Administrator s Guide. IMPORTANT: The configuration settings for NetVault Backup are stored in.cfg files in the <NetVault Backup Home>\config directory. The settings in these files should only be modified under the guidance of Dell Software Support. Any incorrect changes to these files can cause errors and other unexpected behavior. Before you modify a configuration file, we recommend that you create a backup copy of the file. Target audience This guide is intended for backup administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems on which the NetVault Backup Server and Clients are running is assumed. 7

8 Recommended additional reading Dell NetVault Backup Administrator s Guide This guide describes how to configure and use NetVault Backup to protect your data. It provides comprehensive information about all NetVault Backup features and functionality. Dell NetVault Backup Command Line Interface Reference Guide This guide provides information about using the NetVault Backup command line utilities. Dell NetVault Backup Plug-in for FileSystem User s Guide This guide provides information about installing, configuring, and using NetVault Backup Plug-in for FileSystem. Dell NetVault Backup Built-in Plug-ins User s Guide This guide provides information about configuring and using the following plug-ins: NetVault Backup Plug-in for Consolidation NetVault Backup Plug-in for Data Copy NetVault Backup Plug-in for Databases NetVault Backup Plug-in for Raw Devices Dell NetVault Backup Compatibility Guide These guides provide information about the supported operating system versions, devices, and application versions. You can download these guides from 8

9 2 Deploying NetVault Backup About deploying NetVault Backup NetVault Backup components Planning new installations About deploying NetVault Backup NetVault Backup is designed to work in an environment in which one machine is configured as the NetVault Backup Server and various other machines throughout the network act as NetVault Backup Clients assigned to it. The server is deployed first, followed by the individual clients. This arrangement of a single server and its associated clients constitutes a NetVault Backup Domain. The following diagram depicts a NetVault Backup deployment. Figure 1. NetVault Backup deployment overview Virtual Tape Library NetVault Backup Client NetVault SmartDisk NetVault Backup Server Tape Device LAN WAN Tape Device Virtual Machine VMware vcenter Server Exchange Server Database Server Network Attached Storage Workstation Client File Server Fiber/iSCSI NetVault Backup Server Software NetVault Backup Plug-in NetVault Backup Client Software with SmartClient License NetVault Backup Client Software NetVault Backup Plug-in for VMware NetVault Backup Plug-in for NDMP NetVault SmartDisk NetVault Backup Server Workstation Client NetVault Backup Client 9

10 NetVault Backup components A NetVault Backup deployment consists of the following components: NetVault Backup Server NetVault Backup Clients NetVault Backup plug-ins NetVault WebUI NetVault Backup Command Line Interface NetVault Backup Server The NetVault Backup Server is the main component of the NetVault Backup solution. The server provides the core services such as schedule management, job management, device management, media management, user management, notification management, and log management. It administers the backup and restore jobs for all assigned clients. Various types of physical and virtual storage devices can be locally attached to the server. The NetVault Backup Server can run on Windows and Linux operating systems. NetVault Backup Clients The NetVault Backup Client is installed on machines that will be protected by the NetVault Backup solution. These can include file servers, database servers, servers, application servers, and workstations. The NetVault Backup Clients are assigned to a NetVault Backup Server that manages the data protection operations for the clients. A single server and its associated clients constitute a NetVault Backup Domain. The NetVault Backup Clients can run on AIX, FreeBSD, HP-UX, Linux, Mac OS X, Solaris, and Windows operating systems. A NetVault Backup SmartClient license is required to attach physical or virtual storage devices locally to a NetVault Backup Client. NOTE: Dell NetVault Backup Workstation Client extends the NetVault Backup enterprise-class data protection to workstations by enabling protection for vital intellectual property stored in documents, spreadsheets, and data files on desktops and laptops. Its Shadowing process creates local redundant copies to protect data against corruption and accidental deletion. Seamless integration with the NetVault Backup Server protects the Shadow Area for long-term retention or disaster recovery to ensure business continuity. For more information about the NetVault Backup Workstation Clients, refer to the Dell NetVault Backup Workstation Client Administrator's Guide. NetVault Backup plug-ins The NetVault Backup Plug-ins are used to protect various applications and data stored on the server and client machines. There are two categories of NetVault Backup plug-ins: Built-in plug-ins Licensed plug-ins Built-in plug-ins The built-in plug-ins are packaged with the NetVault Backup software, and automatically installed on the respective machines when you install the NetVault Backup Server and Client software. NetVault Backup offers the following types of built-in plug-ins: 10

11 NetVault Backup Plug-in for FileSystem (Plug-in for FileSystem) The Plug-in for FileSystem protects critical file system data, and minimizes downtime by allowing you to restore full volumes, individual partitions, or individual directories and files quickly and reliably with minimal interaction. NetVault Backup Plug-in for Consolidation (Plug-in for Consolidation) The Plug-in for Consolidation allows you to consolidate Incremental Backups and create a composite set that can be used as a Full Backup. NetVault Backup Plug-in for Data Copy (Plug-in for Data Copy) The Plug-in for Data Copy allows you to create one or more copies of backups for off-site storage and disaster recovery purposes. NetVault Backup Plug-in for Databases (Plug-in for Databases) The Plug-in for Databases protects critical system data stored in the NetVault Databases that is essential to recover a functional NetVault Backup Server after a failure. NetVault Backup Plug-in for Raw Devices (Plug-in for Raw Devices) The Plug-in for Raw Devices protects data stored on physical disks. For more information about built-in plug-ins, refer to the Dell NetVault Backup Built-in Plug-ins User s Guide. Licensed plug-ins The licensed plug-ins are available as separate products, and installed on the NetVault Backup Server and Client machines to protect specific applications and appliances. NetVault Backup offers the following types of licensed plug-ins: Plug-ins for applications and file servers These plug-ins provide data protection to business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, Sybase, and NetWare. Plug-ins for NDMP-based NAS appliances These plug-ins enable NDMP-based backups and restores for appliances that support this protocol. NetVault Backup also offers specialized plug-ins that integrate the NetApp SnapMirror, SnapVault, and Snapshot technologies to provide advanced data protection to NetApp appliances. Plug-ins for virtual environments These plug-ins provide data protection to virtual machines in VMware and Hyper-V environments. Plug-ins for backup encryption These plug-ins provide support for CAST-128, AES-256, and CAST-256 algorithms to meet regulatory backup security requirements. Plug-ins for device integration These plug-ins enable configuration of specialized tape libraries for use in a NetVault Backup environment. Plug-ins for bare metal recovery These plug-ins provide the ability to recover an entire system, including the operating system, applications, system settings, partition information, and data stored on the supported Windows and Linux operating systems. Additionally, NetVault Backup offers cluster-aware versions of various plug-ins that enable data protection for distributed data. For more information about the licensed plug-ins, refer to the respective plug-in user s guide. NetVault WebUI NetVault Backup offers a web-based user interface, called the NetVault WebUI, to configure, manage, and monitor your NetVault Backup system. You can use the NetVault WebUI to perform various tasks such as the following: Configure performance, security, and other options Manage clients, storage devices, and storage media Perform backups and restores Monitor jobs, device activities, and logs 11

12 Set up notifications Generate and view reports You can access the NetVault WebUI from any standard browser. The NetVault WebUI is automatically installed on the NetVault Backup Server. You can use the WebUI to remotely administer a NetVault Backup Server from any system on which you can run a supported web browser and connect to the server (over HTTP or HTTPS). NetVault Backup Command Line Interface NetVault Backup also provides a Command Line Interface that allows you to configure and manage a NetVault Backup system from a command prompt or terminal session window. You can use the NetVault Backup CLI utilities to perform various tasks such as the following: Start and stop the NetVault Backup Service Configure performance, security, and other options Manage clients, storage devices, and storage media Perform backups and restores Generate and view reports The NetVault Backup CLI is automatically installed on the NetVault Server and Client machines. For more information about the command line interface, refer to the Dell NetVault Backup Command Line Interface Reference Guide. Planning new installations Determining the server and client machines The first step in deploying NetVault Backup is to identify the server and client machines. NetVault Backup Server This machine hosts the server version of NetVault Backup. The server manages all NetVault Backup operations and administers backup and recovery operations for the clients. A NetVault Backup Server can also act as a client to itself for backups and restores of its local data. NetVault Backup Clients These machines host the client version of NetVault Backup, and serve as the backup and restore targets. Determining the installation directory NetVault Backup must reside on a local disk. If you select a network share or mount point, and that is lost, it would cause NetVault Backup to stop or malfunction. On Linux and UNIX platforms, you cannot install NetVault Backup on mount points because the installer tries to delete the existing contents on the mount point which is not allowed on these platforms. A NetVault Backup server installation requires about 200 MB of disk space on Windows-based systems and 160 MB of disk space on Linux-based systems. 12

13 Determining the database location The NetVault Database stores system information, configuration files, job details, and backup indexes. It is created on the NetVault Backup Server. The database continues to grow in size as various data protection operations are performed within the NetVault Backup system. NetVault Backup operations can halt if the database cannot be updated due to lack of disk space. The NetVault Database cannot reside on a network mount point (for example, network share, mapped drive, NFS, or JFS mounted device). For installing the NetVault Database, you must select a directory on a local drive or volume. Database sub-directories The database directory contains the following sub-directories: install This directory contains the modules file which includes the list of NetVault Backup modules installed on the server and client machines. The install directory is very small in size. bkl This directory contains the license key files for the NetVault Backup products. The bkl directory is very small in size. pgsql This directory stores the NetVault Database tables. It grows to be rather large as you use the NetVault Backup system. Database size calculation To allocate adequate disk space for database growth, consider the following: Approximate number of files and directories to be backed up on the NetVault Backup Server and Clients Each file or directory that is included in a backup requires an average number of bytes for an index entry in the NetVault Database. This average is based on a formula of 71 bytes plus the average number of characters contained in the file names of the files that make up a target file system. Number of generations of each file to be kept Each generation is a separate instance of a file or directory backup. For example, if the same file is backed up seven times using the default backup settings, there are seven generations of the file stored on the media and indexed in the NetVault Database. By default, backups have an infinite life. Most systems cannot handle this amount of storage requirement, so the NetVault Backup Administrator must ensure that a suitable retirement is set for each backup. For more information about backup retirement, refer to the Dell NetVault Backup Administrator s Guide. Table 1. Database size calculation formula Approximate number of files and directories backed up per machine Multiplied by Approximate number of generations to be kept Multiplied by Number of machines backed up Multiplied by (71 bytes + average filename length) Example With an average file or directory name of eight characters for a target file system, if 200,000 files and 15,000 directories are backed up once, approximately 17.5MB would be required for indexing. If the same files and directories are backed up three times, 52.5MB would be required for indexing. If backed up 5 times, 87.5MB would be required for indexing, and so on. 13

14 Determining NetVault Backup name and password During installation, the NetVault Backup Server and Client machines are assigned a name and password. NetVault Backup name The NetVault Backup name is used to identify the server and client machines in a NetVault Backup Domain. By default, NetVault Backup uses the OS-assigned name of the machine. The NetVault Database is tied to the NetVault Backup Server through its name. While relocating a server, a backup of the NetVault Database is used to recover the system after installing the NetVault Backup software on the new machine. Therefore, we recommend that you do not use the OS-assigned name for the NetVault Backup Server. The NetVault Backup name can contain a maximum of 63 characters. If the name is longer than 63 characters, the NetVault Backup Service may fail to start. The NetVault Backup names can include uppercase letters (A Z), lowercase letters (a z), and numbers (0 9). Some features may not function properly if you include the following # $ % ^ & * ( ) : - Japanese, Korean, or Chinese characters NetVault Backup passwords The NetVault Backup passwords are used while adding a client to the server. The password can contain a maximum of 100 characters. It cannot contain the following characters: < > & # 14

15 3 Reviewing pre-installation requirements General requirements Platform-specific requirements General requirements Before you start the installation procedure, make sure that the following requirements are met: Review the release notes and compatibility guide Before you start the installation procedure, review the Release Notes thoroughly. The Release Notes may contain important information regarding the installation and use of NetVault Backup. Additionally, review the NetVault Backup Compatibility Guide to verify the platforms, operating system versions, devices, and application versions supported by the current release of NetVault Backup. You can download this guide from Select the correct installation package on Linux Starting with 10.0, NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions. Hybrid server and client packages The hybrid packages (LinuxX86HybridServer and LinuxX86Hybrid) are intended for Linux users who do not have a pure 64-bit-only requirement. These packages let you upgrade from pure 32-bit as well as hybrid installations of NetVault Backup. The hybrid packages retain binary compatibility with all previous versions of plug-ins, including those marked as 32-bit and those designated 64-bit. These packages also work on 32-bit systems that do not have 64-bit capability. Pure 64-bit server and client packages The pure 64-bit packages (LinuxX86Pure64Server and LinuxX86Pure64) packages are intended for pure 64-bit Linux distributions. If you have a specific reason that you cannot use any 32-bit components (for example, you are using a Linux distribution that does not run 32-bit code), use these packages. The pure 64-bit packages cannot be used to upgrade existing pure 32-bit or hybrid NetVault Backup installations. You must remove the existing pure 32-bit or hybrid version and install the pure 64-bit version separately. To reduce confusion, warning messages have been added to both the upgrade and installation packages to ensure that you understand that they are not compatible. Depending on your OS type, make sure that you select the correct installation package to install the NetVault Backup Server or Client software. LinuxX86HybridServer Use this package to install or upgrade NetVault Backup Server on 32- or 64-bit Linux systems. LinuxX86Hybrid Use this package to install or upgrade NetVault Backup Client on 32- or 64-bit Linux systems. LinuxX86Pure64Server Use this package to install or upgrade NetVault Backup Server on pure 64-bit Linux systems. 15

16 LinuxX86Pure64 Use this package to install or upgrade NetVault Backup Client on pure 64-bit Linux systems. Set OS permissions Set appropriate OS permissions on the target machines to allow users to install software components. Ensure availability of adequate system memory The amount of system memory required can vary based on the intended use. Make sure that the server and client machines have adequate amount of memory to run the NetVault Backup processes. Select multi-user runlevel on Linux and UNIX On Linux and UNIX platforms, boot into multi-user mode. Set user permission (umask) on Linux and UNIX On Linux and UNIX platforms, do not change the default umask value for the root user which is set to 022. Setting umask to a value other than 022 (for example, 077) can cause job failures if the plug-in users are unable to access the NetVault Backup files. Disable the anti-virus software We recommend that you disable the anti-virus software before installing or upgrading NetVault Backup. The installation process may conflict with the anti-virus software and various NetVault Backup operations may fail to function properly after installation if you do not disable the anti-virus software. Verify TCP/IP connectivity NetVault Backup requires good TCP/IP connectivity between the server and client systems. To use name resolution, a host name must uniquely resolve to an IP address. Check storage device connections Ensure that the storage devices are properly connected and functional. This can be done using any native OS tool for minimal backup operations on the device. Configure ulimit variables on Linux and UNIX Linux and UNIX systems use a default size limitation for various variables, which may conflict with the NetVault Backup installation. For example, the default setting for the file size (blocks) and virtual memory (kbytes) variables may be too low for NetVault Backup. If you do not increase these values, installation may fail and a core dump error may be reported. To avoid this problem, we recommend that you use the unlimited setting for variables. Table 1. Variable settings on Linux and UNIX core file size (blocks) data seg size (kbytes) unlimited file size (blocks) unlimited open files 64 pipe size (512 bytes) 10 stack size (kbytes) unlimited cpu time (seconds) unlimited max user processes 400 virtual memory (kbytes) unlimited To change the variable settings 1 Start a terminal session. 2 To view the current settings, type: ulimit -a 3 If the file size (blocks) variable is not set to unlimited, type: ulimit unlimited 4 If the virtual memory (kbytes) variable is not set to unlimited, type: ulimit -v unlimited 5 To re-list the statistics and verify the new settings, type: ulimit -a 16

17 Platform-specific requirements This section covers the requirements for the following platforms: Asian Linux 3 (64-bit) CentOS 5.x Debian 4.0 (64-bit) Debian 7.x (64-bit) FreeBSD 7 (32-bit) FreeBSD 8.x and 9.x (32/64-bit) Linux- and UNIX-based OS RHEL 4 Itanium RHEL 5.x RHEL 6 x86-64 Solaris 11 (SPARC/x86-64) Ubuntu 10.x, 11.x, and 12.x Windows Asian Linux 3 (64-bit) To install and run NetVault Backup on 64-bit Asian Linux 3, create the following symbolic link: ln -s /usr/lib/libxm.so /usr/lib/libxm.so.3 CentOS 5.x Before installing NetVault Backup on CentOS 5.x x86-32 and x86-64, install the libxp *.i386.rpm package from the installation CD. Debian 4.0 (64-bit) Before installing NetVault Backup on Debian 4.0 (64-bit), complete the following steps: 1 Install the ia32-libs package, and then run the ldconfig command on this system. 2 Download the i386 version of libmotif3 from and then use dpkg -x libmotif3 to extract the files. 3 Copy all extracted files in usr/x11r6/lib to /usr/lib32. Debian 7.x (64-bit) Before installing the NetVault Backup LinuxX86Pure64 (Pure 64-bit) build on Debian 7.x (64-bit) systems, create the following link: ln -s /usr/lib /usr/lib64 17

18 FreeBSD 7 (32-bit) To install and run NetVault Backup on FreeBSD 7, create the following symbolic links: ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3 ln -s /lib/libc.so.7 /usr/lib/libc.so.6 FreeBSD 8.x and 9.x (32/64-bit) Before installing NetVault Backup on FreeBSD 8.x and 9.x, install the following packages: On FreeBSD 8.x and 9.x (32-bit), install the compat6x package. On FreeBSD 8.x and 9.x (64-bit), install the compat7x package. Linux- and UNIX-based OS On Linux- and UNIX-based OS, if you set the SELinux option to Enforcing, the following issues may be encountered: You may fail to add the client to the NetVault Backup Server. The backup jobs may fail intermittently. To avoid these issues, set SELinux is to Permissive or Disabled. For more information about modifying these settings, refer to the relevant OS documentation. RHEL 4 Itanium On RHEL 4 Itanium, install the openmotif rhel4.4.ia64.rpm package located on disc 4 of the RHEL 4, U1 ia64 installation CDs. A standard installation of this OS may not request this CD, so this component may not be installed on your machine. To install the openmotif rhel4.4.ia64.rpm package, insert CD 4 in the drive, and start a terminal session. Navigate to the CD-ROM drive, and type: rpm -i openmotif rhel4.4.ia64.rpm RHEL 5.x Before installing NetVault Backup on RHEL 5.x, install the following packages from the installation CD: RHEL 5.x x86-32 libxp *.i386.rpm RHEL 5.x x86-64 libxp *.i386.rpm RHEL 5.x Itanium libxp *.ia64.rpm and llibxmu *.ia64.rpm RHEL 6 x86-64 Before installing NetVault Backup on RHEL 6 x86-64, install the following packages: glibc*.i686.rpm nss-softokn-freebl*.i686.rpm 18

19 Solaris 11 (SPARC/x86-64) A standard installation of Solaris 11 may not include the libxm library which is required by NetVault Backup. To install the Motif package, start the Package Manager and search for Motif. Select and install the /library/motif package. Ubuntu 10.x, 11.x, and 12.x Before installing the NetVault Backup LinuxX86Hybrid (Hybrid 32/64-bit) build on 64-bit Ubuntu 10.x, 11.x, or 12.x, install the following packages: apt-get install ia32-libs apt-get install lib32nss-mdns Before installing the NetVault Backup LinuxX86Pure64 (Pure 64-bit) build on 64-bit Ubuntu 11.x or 12.x, complete the following steps: Create the following link: ln -s /usr/lib /usr/lib64 Install the following packages: apt-get install libaio1 apt-get install libstdc++5 Windows Install Microsoft Visual C SP1 Redistributable Package (x86) on NetVault Backup Server On Windows, install Microsoft Visual C SP1 Redistributable Package (x86) before installing NetVault Backup Server. This package is available in the following path: <NetVault Backup installation files folder>\netvault\postgres\vcredist_x86.exe If this package is not available on your system when you install NetVault Backup Server, the following error message is displayed: The Program can't start because MSVCR100.dll is missing from your system computer. Try reinstalling the program to fix this problem. This package is not required for NetVault Backup Clients. Increase non-interactive desktop heap on NetVault Backup Server On Windows-based NetVault Backup Servers, the default value set for the non-interactive desktop heap memory setting has the potential to be exhausted when the following conditions occur: When several jobs are executed simultaneously on the NetVault Backup Server. For example, for 25 simultaneous jobs, NetVault Backup uses about 200KB additional non-interactive desktop heap. When this occurs, some jobs continue to run, while others fail with the message Job Died Unexpectedly. This is a known Windows problem (ID: ). When a large number of drives are added to a Virtual Tape Library (VTL). To correct this problem, increase the size of the non-interactive desktop heap in the following registry value: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\SubSystems\ Windows 19

20 The SharedSection setting in this registry value controls how the desktop heap is allocated. The heap size is specified in KB. The format for specifying the heap size is: SharedSection=xxxx,yyyy,zzzz xxx defines the maximum size of the system-wide heap yyyy defines the size of each desktop heap zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station To increase the size of the non-interactive desktop heap 1 Start the Registry Editor. (In the Run box on the Start Menu, type regedit, and press Enter.) 2 Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems key. 3 On the right pane, right-click Windows, and select Modify. 4 In the Edit String dialog box, locate the SharedSection string value. 5 Change the last SharedSection parameter from 512 to 1024: Windows SharedSection=1024,3072, Click OK, and close the Registry Editor. 20

21 Installing NetVault Backup Server 4 Installing NetVault Backup Server on Linux (x86 and x86-64) Installing NetVault Backup Server on Windows Installing NetVault Backup Server on Linux (x86 and x86-64) NOTE: NetVault Backup 10.0 offers separate client-only and server-only installation packages for Linuxbased systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server package to install the NetVault Backup Server software. For more information about the installation package types, see General requirements. To install NetVault Backup Server on Linux x86 and x Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/<linuxx86hybridserver or LinuxX86Pure64Server>/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: 21

22 Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the sub-directory netvault is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the netvault sub-directory already exists on the server, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Where should NetVault database be installed? [/usr/netvault/db] The default installation path for the NetVault Database is /usr/netvault/db. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvaultdb, the directory /usr/software must exist on the server; the sub-directory netvaultdb is automatically created during installation. 9 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 10 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to the server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 22

23 11 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 12 Please enter the password for the NetVault PostgreSQL database superuser Specify a password for the PostgreSQL database super user. 13 Please confirm password Re-type the password for the PostgreSQL database super user, and press Enter. 14 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 15 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Server on Windows To install NetVault Backup Server on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: <CD Drive>\netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language, and click OK. This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is intended for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Choose Installation Type dialog box, select the Server option, and click Next. 9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Server. By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determining NetVault Backup name and password. 10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine. The password is used while adding a NetVault Backup machine to a server. For more information about passwords, see Determining NetVault Backup name and password. In the Retype Password box, type the password again for confirmation. 11 In the Select Installation Folder dialog box, specify the installation path. 23