Dell NetVault Backup Installation Guide

Transcription

1 Dell NetVault Backup

2 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Dell Inc. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Dell does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Dell Inc. Attn: LEGAL Dept 5 Polaris Way Aliso Viejo, CA Refer to our web site (software.dell.com) for regional and international office information. Patents This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782; 8,145,864; 8,171,247; 8,255,654; 8,271,755; 8,311,985; and 8,452,731. Protected by Japanese, E.U., French, and UK patents and , and German patent DE Additional patents pending. For more information, go to Trademarks Dell, the Dell logo, and NetVault are trademarks of Dell Inc. IBM, AIX, DB2, and Domino are registered trademarks of International Business Machines Corporation. EMC and Data Domain are registered trademarks or trademarks of EMC Corporation in the United States and other countries. FreeBSD is a registered trademark of The FreeBSD Foundation. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. NetApp, SnapMirror, Snapshot, and SnapVault are trademarks of NetApp, Inc., registered in the U.S. and/or other countries. SAP is the registered trademark of SAP AG in Germany and in several other countries. Sun, Oracle, and Oracle Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. Sybase is a trademark of Sybase, Inc. indicates registration in the United States of America. Windows, Hyper-V, SQL Server, and SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. VMware is registered trademark of VMware, Inc. in the United States and other jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Legend CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death. IMPORTANT NOTE, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information. NetVault Backup Updated - January 2015 Software Version NVG EN-02

3 Contents Introduction About Dell NetVault Backup Key benefits Feature summary About this document Target audience Recommended additional reading Deploying NetVault Backup About deploying NetVault Backup NetVault Backup components NetVault Backup Server NetVault Backup Clients NetVault Backup plug-ins NetVault WebUI NetVault Backup Command Line Interface Planning new installations Determining the server and client machines Determining the installation directory Determining the database location Determining NetVault Backup name and password Reviewing pre-installation requirements General requirements Platform-specific requirements Asian Linux 3 (64-bit) CentOS 5.x CentOS 6.x Debian 7.x (64-bit) FreeBSD 7 (32-bit) FreeBSD 8.x and 9.x (32/64-bit) RHEL 4 Itanium RHEL 5.x RHEL Solaris 11 (SPARC/x86-64) Ubuntu 10.x, 11.x, and 12.x Windows Installing NetVault Backup Server Installing NetVault Backup Server on Linux (x86 and x86-64) Installing NetVault Backup Server on Windows Installing NetVault Backup Client Installing NetVault Backup Client on AIX

4 Installing NetVault Backup Client on FreeBSD Installing NetVault Backup Client on HP-UX Itanium Installing NetVault Backup Client on Linux (x86 and x86-64) Installing NetVault Backup Client on Linux Itanium Installing NetVault Backup Client on Mac OS X Installing NetVault Backup Client from a terminal window on Mac OS X Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) Installing NetVault Backup Client on Windows Reviewing post-installation requirements Platform-specific post-installation requirements Linux Ubuntu Solaris 10 (SPARC and x86-64) Solaris 11 (SPARC and x86-64) Windows Windows 2008 R Performing unattended installation Performing unattended installation on Windows msiexec Installation procedure Examples Performing unattended installation on Linux and UNIX Linux common installer Installation procedure Examples Performing unattended installation on Solaris pkgask pkgadd Installation procedure Examples Upgrading NetVault Backup Upgrade considerations Preparing for an upgrade Upgrading NetVault Backup Server on Linux (x86 and x86-64) Upgrading NetVault Backup Server on Windows Upgrading NetVault Backup Client on AIX Upgrading NetVault Backup Client on FreeBSD Upgrading NetVault Backup Client on HP-UX Itanium Upgrading NetVault Backup Client on Linux (x86 and x86-64) Upgrading NetVault Backup Client on Linux Itanium Upgrading NetVault Backup Client on Mac OS X Upgrading NetVault Backup Client from a terminal window on Mac OS X Upgrading NetVault Backup Client on Solaris Upgrading NetVault Backup Client on Windows

5 Known upgrade issues Upgrading licensed plug-ins Performing remote installation Using the remote push installation method Upgrading the software package Removing the software package Licensing NetVault Backup About licensing NetVault Backup Obtaining the machine ID Obtaining permanent license keys Installing product license keys Removing NetVault Backup Removing NetVault Backup from Linux- and UNIX-based systems Removing NetVault Backup from Mac OS X Removing NetVault Backup from Solaris Removing NetVault Backup from Windows About Dell Contacting Dell Technical support resources

6 1 Introduction About Dell NetVault Backup About this document Target audience Recommended additional reading About Dell NetVault Backup Dell NetVault Backup (NetVault Backup) offers the most advanced, cross-platform data protection capabilities on the market as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability. NetVault Backup allows you to safeguard your data and applications in both physical and virtual environments from one intuitive user interface and to protect a massive number of servers that contain many petabytes of data. NetVault Backup also features heterogeneous support, so you can safeguard data on a wide range of operating systems, applications, databases, processor architectures, and networked storage devices. Such cross-platform versatility makes it easy for you to tailor NetVault Backup to match the ever-changing and growing landscape of your IT infrastructure. Key benefits Simple, out-of-the-box deployment for fast time to value Protection for both physical and virtual environments for cost savings Heterogeneous server support for flexibility to adjust to changing conditions Extensive application support Disk-based backup and deduplication to significantly improve storage efficiency Seamless integration with the Dell DR Series appliances for source-side deduplication and WAN-optimized replication Comprehensive Network Attached Storage (NAS) protection to safeguard critical data Powerful, flexible encryption when and where you need it Bare metal recovery to drastically reduce the time it takes to recover a failed disk drive Extensive storage attachment options allow for distributed backup targets and workload Dynamic device sharing to optimize backup data transfers and reduce points of failure 6

7 Feature summary Back up to disk and tape: Leverage disk- and tape-based backups to a wide range of storage targets, including NAS devices and third-party deduplication appliances. NetVault Backup also allows you to move data from one storage target to another for off-site storage and disaster recovery purposes. Data deduplication: Reduce your data storage footprint by up to 90 percent with deduplication provided by Dell NetVault SmartDisk (NetVault SmartDisk). Its patented byte-level, variable-block size deduplication packs up to 12 times more protected data into the same storage area. NetVault Backup also integrates seamlessly with the Dell DR Series disk backup appliances, enabling you to take full advantage of the powerful deduplication, compression, and replication capabilities offered by these appliances. Virtualization support: Extend advanced data protection to VMware and Hyper-V environments. NetVault Backup gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert. Application protection: Ensure the availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, and Sybase with application plug-ins. These plug-ins complement native solutions to save you time on integration. No scripting is required to run backup and recovery jobs. NAS protection: Get advanced data protection for information stored on NAS appliances, including those made by Dell, EMC, Hitachi, IBM, NetApp, and Sun. You can reduce traffic over the LAN and maximize performance by backing up data using Network Data Management Protocol (NDMP). NetVault Backup supports many different storage topologies and configurations, allowing you to perform backups directly to a locally attached SCSI device, a SAN-attached device, or a storage device elsewhere on the network. Enterprise-wide control: Give backup administrators the flexibility to define, manage, and monitor jobs from remote locations of their choice. Automated features for global event notification and policy-based job management simplify their tasks across heterogeneous storage networks. Strong security: Meet regulatory requirements without sacrificing backup windows or deduplication performance with encryption plug-ins for CAST-128, AES-256, and CAST-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt. Flexible storage attachment: Avoid data transfers over the network by attaching a target storage device directly to a source server. With LAN-free backups, you can easily distribute the workload throughout the backup domain. Dynamically shared device: Share stand-alone and library-based tape drives among backup server and clients in SAN or shared-scsi environments. This capability allows you to optimize workloads and maximize your equipment investments. Simple, straight-forward licensing: License NetVault Backup by capacity or by component. This option gives you incredible flexibility to choose the model that best meets the organization s needs. About this document This guide provides information about installing the NetVault Backup Server and Client software. It does not provide information about the NetVault Backup features and functionality. For more information about using NetVault Backup to protect your data, see the Dell NetVault Backup Administrator s Guide. IMPORTANT: The configuration settings for NetVault Backup are stored in.cfg files. You can find these files in <NetVault Backup home>\config on Windows and <NetVault Backup Home>/config on Linux. The settings in these files should only be modified under the guidance of Dell Software Support. Any incorrect changes to these files can cause errors and other unexpected behavior. Before you modify a configuration file, we recommend that you create a backup copy of the file. 7

8 Target audience This guide is intended for backup administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems on which the NetVault Backup Server and Clients are running is assumed. Recommended additional reading Dell NetVault Backup Administrator s Guide: This guide describes how to configure and use NetVault Backup to protect your data. It provides comprehensive information about all NetVault Backup features and functionality. Dell NetVault Backup Command Line Interface Reference Guide: This guide provides information about using the NetVault Backup command-line utilities. Dell NetVault Backup Plug-in for FileSystem User s Guide: This guide provides information about installing, configuring, and using NetVault Backup Plug-in for FileSystem. Dell NetVault Backup Built-in Plug-ins User s Guide: This guide provides information about configuring and using the following plug-ins: NetVault Backup Plug-in for Consolidation NetVault Backup Plug-in for Data Copy NetVault Backup Plug-in for Databases NetVault Backup Plug-in for Raw Devices Dell NetVault Backup Compatibility Guide: These guides provide information about the supported operating system versions, devices, and application versions. You can download these guides from 8

9 2 Deploying NetVault Backup About deploying NetVault Backup NetVault Backup components Planning new installations About deploying NetVault Backup NetVault Backup is designed to work in an environment in which one machine is configured as the NetVault Backup Server and various other machines throughout the network act as NetVault Backup Clients assigned to it. The server is deployed first, followed by the individual clients. This arrangement of a single server and its associated clients constitutes a NetVault Backup Domain. The following diagram depicts a NetVault Backup deployment. Figure 1. NetVault Backup deployment overview Virtual Tape Library NetVault Backup Client NetVault SmartDisk NetVault Backup Server Tape Device LAN WAN Tape Device Virtual Machine VMware vcenter Server Exchange Server Database Server Network Attached Storage Workstation Client File Server Fiber/iSCSI NetVault Backup Server Software NetVault Backup Plug-in NetVault Backup Client Software with SmartClient License NetVault Backup Client Software NetVault Backup Plug-in for VMware NetVault Backup Plug-in for NDMP NetVault SmartDisk NetVault Backup Server Workstation Client NetVault Backup Client 9

10 NetVault Backup components A NetVault Backup deployment consists of the following components: NetVault Backup Server NetVault Backup Clients NetVault Backup plug-ins NetVault WebUI NetVault Backup Command Line Interface NetVault Backup Server The NetVault Backup Server is the main component of the NetVault Backup solution. The server provides the core services such as schedule management, job management, device management, media management, user management, notification management, and log management. It administers the backup and restore jobs for all assigned clients. Various types of physical and virtual storage devices can be locally attached to the server. The NetVault Backup Server can run on Windows and Linux operating systems. NetVault Backup Clients The NetVault Backup Client is installed on machines that you want to protect using the NetVault Backup solution. These machines can be file servers, database servers, servers, application servers, and workstations. The NetVault Backup Clients are assigned to a NetVault Backup Server that manages the data protection operations for the clients. A single server and its associated clients constitute a NetVault Backup Domain. The NetVault Backup Client can run on AIX, FreeBSD, HP-UX, Linux, Mac OS X, Solaris, and Windows operating systems. A NetVault Backup SmartClient license is required to attach physical or virtual storage devices locally to a NetVault Backup Client. NOTE: Dell NetVault Backup Workstation Client extends the NetVault Backup enterprise-class data protection to workstations by enabling protection for vital intellectual property stored in documents, spreadsheets, and data files on desktops and laptops. Its Shadowing process creates local redundant copies to protect data against corruption and accidental deletion. Seamless integration with the NetVault Backup Server protects the Shadow Area for long-term retention or disaster recovery to ensure business continuity. For more information about the NetVault Backup Workstation Clients, see the Dell NetVault Backup Workstation Client Administrator's Guide. NetVault Backup plug-ins The NetVault Backup Plug-ins are used to protect various applications and data stored on the server and client machines. There are two categories of NetVault Backup plug-ins: Built-in plug-ins Licensed plug-ins 10

11 Built-in plug-ins The built-in plug-ins are packaged with the NetVault Backup software, and automatically installed on the respective machines when you install the NetVault Backup Server and Client software. NetVault Backup offers the following types of built-in plug-ins: NetVault Backup Plug-in for FileSystem (Plug-in for FileSystem): The Plug-in for FileSystem protects critical file system data, and minimizes downtime by allowing you to restore full volumes, individual partitions, or individual directories and files quickly and reliably with minimal interaction. NetVault Backup Plug-in for Consolidation (Plug-in for Consolidation): The Plug-in for Consolidation lets you create a composite saveset by combining a Full Backup and its associated Incremental Backups. You can use this consolidated saveset as the base for subsequent Incremental Backups. The Plug-in for Consolidation does not back up data from a client; it just creates a composite set from existing savesets. NetVault Backup Plug-in for Data Copy (Plug-in for Data Copy): The Plug-in for Data Copy lets you create one or more copies of backups for off-site storage and disaster recovery purposes. The Plug-in for Data Copy does not back up data from a client; it just creates a copy of an existing backup. NetVault Backup Plug-in for Databases (Plug-in for Databases): The Plug-in for Databases protects system data (such as, configuration files, system settings, backup indexes, backup media details, job schedule, license keys, and other data) stored in the NetVault Database. You can use this backup to recover a functional NetVault Backup Server after a failure. NetVault Backup Plug-in for Raw Devices (Plug-in for Raw Devices): The Plug-in for Raw Devices protects data stored on physical disks. The plug-in lets you recover the Master Boot Record (MBR), system partitions, and individual user partitions from a point-and-click user interface without writing any complex scripts. For more information about built-in plug-ins, see the Dell NetVault Backup Built-in Plug-ins User s Guide. Licensed plug-ins The licensed plug-ins are available as separate products, and installed on the NetVault Backup Server and Client machines to protect specific applications and appliances. NetVault Backup offers the following types of licensed plug-ins: Plug-ins for applications: These plug-ins provide data protection to business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, and Sybase. Plug-ins for NDMP-based NAS appliances: These plug-ins enable NDMP-based backups and restores for appliances that support this protocol. NetVault Backup also offers specialized plug-ins that integrate the NetApp SnapMirror, SnapVault, and Snapshot technologies to provide advanced data protection to NetApp appliances. Plug-ins for virtual environments: These plug-ins provide data protection to virtual machines in VMware and Hyper-V environments. Plug-ins for backup encryption: These plug-ins provide support for CAST-128, AES-256, and CAST-256 algorithms to meet regulatory backup security requirements. Plug-ins for device integration: These plug-ins enable configuration of specialized tape libraries for use in a NetVault Backup environment. Plug-ins for bare metal recovery: These plug-ins let you recover an entire system, including the operating system, applications, system settings, partition information, and data stored on the supported Windows and Linux operating systems. Additionally, NetVault Backup offers cluster-aware versions of various plug-ins that enable data protection for distributed data. For more information about the licensed plug-ins, see the respective plug-in user s guide. 11

12 NetVault WebUI NetVault Backup offers a web-based user interface, called the NetVault WebUI, to configure, manage, and monitor your NetVault Backup system. You can use the NetVault WebUI to perform various tasks such as the following: Configure performance, security, and other options Manage clients, storage devices, and storage media Perform backups and restores Monitor jobs, device activities, and logs Set up notifications Generate and view reports You can access the NetVault WebUI from any standard browser. The NetVault WebUI is automatically installed on the NetVault Backup Server. You can use the WebUI to remotely administer a NetVault Backup Server from any system on which you can run a supported web browser and connect to the server (over HTTP or HTTPS). NetVault Backup Command Line Interface NetVault Backup also provides a Command Line Interface that allows you to configure and manage a NetVault Backup system from a command prompt or terminal session window. You can use the NetVault Backup CLI utilities to perform various tasks such as the following: Start and stop the NetVault Backup Service Configure performance, security, and other options Manage clients, storage devices, and storage media Perform backups and restores Generate and view reports The NetVault Backup CLI is automatically installed on the NetVault Server and Client machines. For more information about the command-line interface, see the Dell NetVault Backup Command Line Interface Reference Guide. Planning new installations Determining the server and client machines The first step in deploying NetVault Backup is to identify the server and client machines. NetVault Backup Server: This machine hosts the server version of NetVault Backup. The server manages all NetVault Backup operations and administers backup and recovery operations for the clients. A NetVault Backup Server can also act as a client to itself for backups and restores of its local data. NetVault Backup Clients: These machines host the client version of NetVault Backup, and serve as the backup and restore targets. 12

13 Determining the installation directory NetVault Backup must reside on a local disk. If you select a network share or mount point, and that is lost, it would cause NetVault Backup to stop or malfunction. On Linux and UNIX platforms, you cannot install NetVault Backup on mount points. The installer tries to delete the existing contents on the mount point; this is not allowed on Linux and UNIX. A NetVault Backup server installation requires about 200MB of disk space on Windows-based systems and 160MB of disk space on Linux-based systems. Determining the database location The NetVault Database stores system information, configuration files, job details, and backup indexes. It is created on the NetVault Backup Server. The database continues to grow in size as various data protection operations are performed in the NetVault Backup system. NetVault Backup operations can stop if the database cannot be updated due to lack of disk space. The NetVault Database cannot reside on a network mount point (for example, network share, mapped drive, NFS, or JFS-mounted device). For installing the NetVault Database, you must select a directory on a local drive or volume. Database subdirectories The database directory contains the following subdirectories: install: This directory contains the modules file which includes the list of NetVault Backup modules installed on the server and client machines. The install directory is small in size. bkl: This directory contains the license key files for the NetVault Backup products. The bkl directory is small in size. pgsql: This directory stores the NetVault Database tables. It grows to be rather large as you use the NetVault Backup system. Database size calculation To allocate adequate disk space for database growth, consider the following: Approximate number of files and directories backed up per machine: Each file or directory that is included in a backup requires an average number of bytes for an index entry in the NetVault Database. This average is based on a formula of 71 bytes plus the average number of characters contained in the filenames of the files that make up a target file system. Number of generations of each backup retained: Each generation is a separate instance of a file or directory backup. For example, if the same file is backed up seven times using the default backup settings, there are seven generations of the file stored on the media and indexed in the NetVault Database. By default, backups have an infinite life. Most systems cannot handle this amount of storage requirement, so the NetVault Backup Administrator must ensure that a suitable retirement is set for each backup. For more information about backup retirement, see the Dell NetVault Backup Administrator s Guide. Table 1. Database size calculation formula Approximate number of files and directories backed up per machine Multiplied by Approximate number of generations retained Multiplied by Number of machines backed up Multiplied by (71 bytes + average filename length) 13

14 Example With an average file or directory name of eight characters for a target file system, if you back up 200,000 files and 15,000 directories once, indexing uses 17.5MB. If you back up the same files and directories three times, indexing uses 52.5MB. If you back up the same files and directories five times, indexing uses 87.5MB, and so on. Determining NetVault Backup name and password During installation, the NetVault Backup Server and Client machines are assigned a name and password. NetVault Backup name: The NetVault Backup name is used to identify the server and client machines in a NetVault Backup Domain. By default, NetVault Backup uses the OS-assigned name of the machine. The NetVault Database is tied to the NetVault Backup Server through its name. While relocating a server, a backup of the NetVault Database is used to recover the system after installing the NetVault Backup software on the new machine. Therefore, we recommend that you do not use the OS-assigned name for the NetVault Backup Server. The NetVault Backup name can contain a maximum of 63 characters. If the name is longer than 63 characters, the NetVault Backup Service may fail to start. The NetVault Backup names can include uppercase letters (A Z), lowercase letters (a z), and numbers (0 9). Some features may not function properly if you include the following # $ % ^ & * ( ) : - Japanese, Korean, or Chinese characters NetVault Backup passwords: The NetVault Backup passwords are used while adding a client to the server. The password can contain a maximum of 100 characters. It cannot contain the following characters: < > & # 14

15 3 Reviewing pre-installation requirements General requirements Platform-specific requirements General requirements Before you start the installation procedure, verify that the following requirements are met: Review the release notes and compatibility guide: Before you start the installation procedure, review the Release Notes thoroughly. The Release Notes may contain important information regarding the installation and use of NetVault Backup. Additionally, review the Dell NetVault Backup Compatibility Guide that contains information about the supported platforms, operating system versions, devices, and application versions. You can download this guide from NetVault Backup Server OS requirements: Starting with 10.0, the NetVault Backup Server installation is only supported on Windows and Linux operating systems. You can no longer install the NetVault Backup server on UNIX and Mac OS X operating systems. For information about supported operating system versions, see the Dell NetVault Backup Compatibility Guide available at For additional information, see Select the correct installation package on Linux: Starting with 10.0, NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions: Hybrid server and client packages: The hybrid packages (LinuxX86HybridServer and LinuxX86Hybrid) are intended for Linux users who do not have a pure 64-bit-only requirement. These packages let you upgrade from pure 32-bit as well as hybrid installations of NetVault Backup. The hybrid packages retain binary compatibility with all previous versions of 32-bit and 64-bit plug-ins. These packages also work on 32-bit systems that do not have 64-bit capability. Pure 64-bit server and client packages: The pure 64-bit packages (LinuxX86Pure64Server and LinuxX86Pure64) packages are intended for pure 64-bit Linux distributions. If you have a specific reason that you cannot use any 32-bit components (for example, you are using a Linux distribution that does not run 32-bit code), use these packages. The pure 64-bit packages cannot be used to upgrade existing pure 32-bit or hybrid NetVault Backup installations. You must remove the existing pure 32-bit or hybrid version and install the pure 64-bit version separately. To reduce confusion, warning messages have been added to both the upgrade and installation packages to ensure that you understand that they are not compatible. 15

16 Depending on your OS type, verify that you select the correct installation package to install the NetVault Backup Server or Client software: LinuxX86HybridServer: Use this package to install or upgrade NetVault Backup Server on 32- or 64-bit Linux systems. LinuxX86Hybrid: Use this package to install or upgrade NetVault Backup Client on 32- or 64-bit Linux systems. LinuxX86Pure64Server: Use this package to install or upgrade NetVault Backup Server on pure 64-bit Linux systems. LinuxX86Pure64: Use this package to install or upgrade NetVault Backup Client on pure 64-bit Linux systems. Set OS permissions: Set appropriate OS permissions on the target machines to allow users to install software components. Ensure availability of adequate system memory: The amount of system memory required can vary based on the intended use. Verify that the server and client machines have adequate amount of memory to run the NetVault Backup processes. Select multiuser runlevel on Linux and UNIX: On Linux and UNIX platforms, boot into multiuser mode. Set user permission (umask) on Linux and UNIX: On Linux and UNIX platforms, do not change the default umask value for the root user. The default value is 022. Setting umask to a value other than 022 (for example, 077) can cause job failures if the plug-in users are unable to access the NetVault Backup files. Set SELinux (Security-Enhanced Linux) to Permissive or Disabled: On Linux, if SELinux is set to Enforcing mode, the following issues may be encountered: You may fail to add the client to the NetVault Backup Server. The backup jobs may fail intermittently. To avoid these issues, set SELinux to Permissive mode or disable it completely. To set SELinux to Permissive mode temporarily, use the following command: setenforce 0 To set SELinux to Permissive mode during system startup, configure SELINUX=permissive in /etc/selinux/config file. To disable SELinux, configure SELINUX=disabled in the /etc/selinux/config file. Disable the anti-virus software: We recommend that you disable the anti-virus software before installing or upgrading NetVault Backup. If you do not disable the anti-virus software, the installation process may conflict with the anti-virus software and various NetVault Backup operations may fail to function properly after installation. Verify TCP/IP connectivity: NetVault Backup requires good TCP/IP connectivity between the server and client machines. To use name resolution, a host name must resolve to a unique IP address. Check storage device connections: Verify that the storage devices are properly connected and functional. You can check the device connections using any native OS tool for minimal backup operations on the device. Configure ulimit variables on Linux and UNIX: On Linux and UNIX, the default size limitation for various variables may conflict with the NetVault Backup installation. For example, the default setting for the file size (blocks) and virtual memory (kbytes) variables may be too low for NetVault Backup. If you do not increase these values, installation may fail and a core dump error may be reported. To avoid this problem, we recommend that you use the unlimited setting for variables. 16

17 Table 1. Variable settings on Linux and UNIX core file size (blocks) data seg size (kbytes) unlimited file size (blocks) unlimited open files 64 pipe size (512 bytes) 10 stack size (kbytes) unlimited cpu time (seconds) unlimited max user processes 400 virtual memory (kbytes) unlimited To change the variable settings 1 Start a terminal session. 2 To view the current settings, type: ulimit -a 3 If the file size (blocks) variable is not set to unlimited, type: ulimit unlimited 4 If the virtual memory (kbytes) variable is not set to unlimited, type: ulimit -v unlimited 5 To re-list the statistics and verify the new settings, type: ulimit -a Platform-specific requirements This section covers the requirements for the following platforms: Asian Linux 3 (64-bit) CentOS 5.x CentOS 6.x Debian 7.x (64-bit) FreeBSD 7 (32-bit) FreeBSD 8.x and 9.x (32/64-bit) RHEL 4 Itanium RHEL 5.x RHEL 6 Solaris 11 (SPARC/x86-64) Ubuntu 10.x, 11.x, and 12.x Windows 17

18 Asian Linux 3 (64-bit) To install and run NetVault Backup on 64-bit Asian Linux 3, create the following symbolic link: ln -s /usr/lib/libxm.so /usr/lib/libxm.so.3 CentOS 5.x Before installing NetVault Backup on CentOS 5.x x86-32 and x86-64, install the libxp *.i386.rpm package from the installation CD. CentOS 6.x Before installing the hybrid package of NetVault Backup on CentOS 6.x x86-64, install the following packages: krb5-libs.i686 openmotif.i686 pam.i686 xorg-x11-fonts* ld-linux.so.2 libxp.i686 libxt.i686 When you try to install the i686 version of a 64-bit package that is already installed, the installer (yum) may report multiple library version errors. You must update the existing x86-64 libraries to the latest version before installing the i686 version. Example: yum update krb5-libs yum install krb5-libs.i686 To run NetVault Configurator on CentOS 6.x, install the following packages: openmotif xorg-x11-fonts* These packages are required when you install the hybrid package of NetVault Backup on CentOS 6.x x86-32 or the pure 64-bit package on CentOS 6.x x Debian 7.x (64-bit) Before installing the pure 64-bit package of NetVault Backup on Debian 7.x (64-bit) systems, create the following link: ln -s /usr/lib /usr/lib64 FreeBSD 7 (32-bit) To install and run NetVault Backup on FreeBSD 7, create the following symbolic links: ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3 ln -s /lib/libc.so.7 /usr/lib/libc.so.6 18

19 FreeBSD 8.x and 9.x (32/64-bit) Before installing NetVault Backup on FreeBSD 8.x and 9.x, install the following packages: On FreeBSD 8.x and 9.x (32-bit), install the compat6x package. On FreeBSD 8.x and 9.x (64-bit), install the compat7x package. RHEL 4 Itanium On RHEL 4 Itanium, install the openmotif rhel4.4.ia64.rpm package located on disc 4 of the RHEL 4, U1 ia64 installation CDs. A standard installation of this OS may not request this CD, so this component may not be installed on your machine. To install the openmotif rhel4.4.ia64.rpm package, insert CD 4 in the drive, and start a terminal session. Navigate to the CD-ROM drive, and type: rpm -i openmotif rhel4.4.ia64.rpm RHEL 5.x Before installing NetVault Backup on RHEL 5.x, install the following packages from the installation CD: RHEL 5.x x86-32: libxp *.i386.rpm RHEL 5.x x86-64: libxp *.i386.rpm RHEL 5.x Itanium: libxp *.ia64.rpm and llibxmu *.ia64.rpm RHEL 6 Before installing the hybrid package of NetVault Backup on RHEL 6 x86-64, install the following packages: krb5-libs.i686 openmotif.i686 pam.i686 xorg-x11-fonts* When you try to install the i686 version of a 64-bit package that is already installed, the installer (yum) may report multiple library version errors. You must update the existing x86-64 libraries to the latest version before installing the i686 version. Example: yum update krb5-libs yum install krb5-libs.i686 To run NetVault Configurator on RHEL 6, install the following packages: openmotif xorg-x11-fonts* These packages are required when you install the hybrid package of NetVault Backup on RHEL 6 x86-32 or the pure 64-bit package on RHEL 6 x

20 Solaris 11 (SPARC/x86-64) On Solaris 11, NetVault Backup requires the libxm library. A standard installation of Solaris 11 might not include this library. To install the Motif package, start the Package Manager and search for Motif. Select and install the /library/motif package. Ubuntu 10.x, 11.x, and 12.x Before installing the hybrid package of NetVault Backup on 64-bit Ubuntu 10.x, 11.x, or 12.x, install the following packages: apt-get install ia32-libs apt-get install lib32nss-mdns Before installing the pure 64-bit package of NetVault Backup on 64-bit Ubuntu 11.x or 12.x, complete the following steps: Create the following link: ln -s /usr/lib /usr/lib64 Install the following packages: apt-get install libaio1 apt-get install libstdc++5 Windows Install Microsoft Visual C SP1 Redistributable Package: Before installing NetVault Backup on Windows, install the following packages: Microsoft Visual C SP1 Redistributable Package (x86) Microsoft Visual C SP1 Redistributable Package (x64) NetVault Backup requires both the 32-bit and 64-bit versions of the Visual C++ Redistributable Packages. Both the NetVault Backup Server and Client installations require these packages. You can find these packages in <NetVault Backup installation files folder>\netvault\vcredist. If these packages are not available on your system when you install NetVault Backup Server or Client, the following error message is displayed: The Program can't start because MSVCR100.dll is missing from your system computer. Try reinstalling the program to fix this problem. Increase non-interactive desktop heap on NetVault Backup Server: On Windows-based NetVault Backup Servers, the default setting for the non-interactive desktop heap memory setting has the potential to be exhausted when you do the following: Run several simultaneous jobs on the NetVault Backup Server. For example, when you run 25 simultaneous jobs, NetVault Backup uses about 200KB additional non-interactive desktop heap. In this scenario, some jobs continue to run, while others fail with the message Job Died Unexpectedly. This issue is a known Windows problem (ID: ). Add several drives to a Virtual Tape Library (VTL). Browse a Backup Selection Set containing a deeply nested directory structure. In this scenario, the message failed to get connection to plugin is displayed. 20

21 To correct these problems, increase the size of the non-interactive desktop heap in the following registry value: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\SubSystems\ Windows The SharedSection setting in this registry value controls how the desktop heap is allocated. The heap size is specified in KB. The format for specifying the heap size is: SharedSection=xxxx,yyyy,zzzz xxx defines the maximum size of the system-wide heap yyyy defines the size of each desktop heap zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station To increase the size of the non-interactive desktop heap 1 Start the Registry Editor. (In the Run box on the Start Menu, type regedit, and press Enter.) 2 Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems key. 3 On the right pane, right-click Windows, and select Modify. 4 In the Edit String dialog box, locate the SharedSection string value. 5 Change the last SharedSection parameter from 512 to 1024: Windows SharedSection=1024,3072, Click OK, and close the Registry Editor. 21

22 Installing NetVault Backup Server 4 Installing NetVault Backup Server on Linux (x86 and x86-64) Installing NetVault Backup Server on Windows Installing NetVault Backup Server on Linux (x86 and x86-64) NOTE: NetVault Backup 10.0 offers separate client-only and server-only installation packages for Linuxbased systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server package to install the NetVault Backup Server software. For more information about the installation package types, see General requirements. To install NetVault Backup Server on Linux x86 and x Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/<linuxx86hybridserver or LinuxX86Pure64Server>/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: 22

23 Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the server, a warning is displayed. In this example, if the subdirectory netvault exists on the server, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Where should NetVault database be installed? [/usr/netvault/db] The default installation path for the NetVault Database is /usr/netvault/db. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvaultdb, the directory /usr/software must exist on the server; the subdirectory netvaultdb is automatically created during installation. 9 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 10 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to the server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 23

24 11 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 12 Please enter the password for the NetVault PostgreSQL database superuser Specify a password for the PostgreSQL database super user. 13 Please confirm password Re-type the password for the PostgreSQL database super user, and press Enter. 14 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 15 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Server on Windows To install NetVault Backup Server on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: <CD Drive>\netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. NOTE: You must extract the installation files to disk before starting the installation procedure. Failing to do so results in poor installer performance and possible installation errors. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language, and click OK. This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is intended for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Choose Installation Type dialog box, select the Server option, and click Next. 9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Server. By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determining NetVault Backup name and password. 24

25 10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine. The password is used while adding a NetVault Backup machine to a server. For more information about passwords, see Determining NetVault Backup name and password. In the Retype Password box, type the password again for confirmation. 11 In the Select Installation Folder dialog box, specify the installation path. The default installation path for NetVault Backup is C:\Program Files\Dell\NetVault Backup. On 64-bit OS, the default path is C:\Program Files (x86)\dell\netvault Backup. To use the default path, click Next. To change the location, type the new path, and click Next. If the specified path does not exist, it is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window. To view the disk space report, click Disk Cost. The report displays the space available on each drive pace before and after NetVault Backup installation. 12 In the Select NetVault Backup Database Folder dialog box, specify the installation path for the NetVault Database. The default path for the NetVault Database is C:\Program Files\Dell\NetVault Backup\db. On 64- bit OS, the default path is C:\Program Files (x86)\dell\netvault Backup\db. To use the default installation path, click Next. To change the location, type the new path, and click Next. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path D:\software\netvaultdb, the directory D:\software must exist on the server; the subdirectory netvaultdb is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window. 13 In the Choose PostgreSQL Database Superuser Password dialog box, specify a password for the PostgreSQL database super user. In the Retype Password box, type the password again for confirmation. 14 In the Confirm Installation window, click Next. 15 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 16 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. 25

26 Installing NetVault Backup Client 5 Installing NetVault Backup Client on AIX Installing NetVault Backup Client on FreeBSD Installing NetVault Backup Client on HP-UX Itanium Installing NetVault Backup Client on Linux (x86 and x86-64) Installing NetVault Backup Client on Linux Itanium Installing NetVault Backup Client on Mac OS X Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) Installing NetVault Backup Client on Windows Installing NetVault Backup Client on AIX To install NetVault Backup Client on AIX 1 Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/aix/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 26

27 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the client, a warning is displayed. In this example, if the subdirectory netvault exists on the client, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. 27

28 Installing NetVault Backup Client on FreeBSD To install NetVault Backup Client on FreeBSD 1 Log on to the system with root-level access. 2 If you are using the installation CD, complete the following steps: a b Insert the CD in the drive, and mount the drive: mount -rt cd9660 <Device node> /cdrom Navigate to the directory in which the installation files reside: cd /cdrom/netvault/freebsd/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. 28

29 For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the client, a warning is displayed. In this example, if the subdirectory netvault exists on the client, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on HP-UX Itanium To install NetVault Backup Client on HP-UX Itanium or HP-UX PA-PISC 1 Log on to the system with root-level access. 2 If you are using the installation CD, complete the following steps: a b c Start the PFS Daemons: nohup /usr/sbin/pfs_mountd & nohup /usr/sbin/pfsd 4 & Insert the CD in the drive, and mount the drive: pfs_mount -o xlat=unix /dev/rdsk/cxtxd0 /mountpoint Navigate to the directory in which the installation files reside: cd /cdrom/netvault/hpux_ia64/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 29

30 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the client, a warning is displayed. In this example, if the subdirectory netvault exists on the client, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 30

31 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on Linux (x86 and x86-64) NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Depending on your OS type, use the LinuxX86Hybrid or LinuxX86Pure64 package to install the NetVault Backup Client software. For more information about the installation package types, see General requirements. To install NetVault Backup Server on Linux x86 and x Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/<linuxx86hybrid or LinuxX86Pure64>/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German 31

32 Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the client, a warning is displayed. In this example, if the subdirectory netvault exists on the client, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. 32

33 Installing NetVault Backup Client on Linux Itanium To install NetVault Backup Server on Linux Itanium 1 Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/linux_ia64/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 33

34 7 Where should NetVault be installed? [/usr/netvault]: The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /usr/software/netvault, the directory /usr/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the client, a warning is displayed. In this example, if the subdirectory netvault exists on the client, the following warning is displayed: The directory /usr/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on Mac OS X To install NetVault Backup Client on Mac OS X 1 Log on to the system as root or Administrative user. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault/<os Name>/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 34

35 4 Double-click netvault_client.pkg. 5 In the Welcome to the NetVault Backup Installer dialog box, click Continue. 6 In the Software License Agreement dialog box, click Continue if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 In the confirmation dialog box, click Agree. 8 In the Select a Destination dialog box, select the System Drive. On Mac OS X, you must install NetVault Backup on this drive. Click Continue to proceed. NOTE: On Mac OS X, NetVault Backup uses the default installation path (/usr/netvault) and the OSassigned machine name. You cannot change the installation path or NetVault Backup name on this OS. 9 In the Standard Install on <Disk> dialog box, click Install. 10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 11 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Installing NetVault Backup Client from a terminal window on Mac OS X To install NetVault Backup Client from a terminal window on Mac OS X 1 Open a terminal window. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault/<os Name>/netvault 3 If you are using the downloaded package, navigate to the directory in which the downloaded package resides. Extract the files using a native tool. tar xzvf <filename>.tar.gz 4 Start the installer: If logged in as root, type: installer -pkg netvault_client.pkg -target / If not logged in as the root user, type: sudo installer -pkg netvault_client.pkg -target / 35

36 Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) To start the installer on Solaris x86/x86-64 and Solaris SPARC 1 Log on to the system with root-level access. 2 If you are using the installation CD, complete the following steps: a b Insert the CD in the drive, and mount the drive: mount -r -F cdfs <device node> /cdrom Start the installer using the following command: Solaris x86/x86-64 pkgadd -d /cdrom/netvault/solaris_x86/netvault Solaris SPARC pkgadd -d /cdrom/netvault/solaris_sparc/netvault Follow the instructions to complete the installation steps. 3 If you are using the downloaded package, complete the following steps: a b c Extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. Start the installer using the following command: pkgadd -d. or If you want to start the installer from the parent directory, type: pkgadd -d netvault Follow the instructions to complete the installation steps. 4 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. 36

37 Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 6 Where should NetVault be installed? [/opt/netvault]: The default installation path for NetVault Backup is /opt/netvault. To use the default path, press Enter. To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path /opt/software/netvault, the directory /opt/software must exist on the server; the subdirectory netvault is automatically created during installation. If the installation directory exists on the client, a warning is displayed. In this example, if the subdirectory netvault exists on the client, the following warning is displayed: The directory /opt/software/netvault already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 7 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 8 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 9 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 10 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 11 A completion message is displayed when the software is successfully installed on your system. 37

38 Installing NetVault Backup Client on Windows To install NetVault Backup Client on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: <CD Drive>\netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. NOTE: You must you extract the installation files to disk before starting the installation procedure. Failing to do so results in poor installer performance and possible installation errors. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language, and Click OK. This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is meant for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Choose Installation Type dialog box, select the Client option, and click Next. 9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Client. By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determining NetVault Backup name and password. 10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine. The password is used while adding a NetVault Backup machine to a server. For more information about passwords, see Determining NetVault Backup name and password. In the Retype Password box, type the password again for confirmation. 11 In the Select Installation Folder dialog box, specify the installation path. The default installation path for NetVault Backup is C:\Program Files\Dell\NetVault Backup. On 64-bit OS, the default path is C:\Program Files (x86)\dell\netvault Backup. To use the default path, click Next. To change the location, type the new path, and click Next. If the specified path does not exist, it is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window. To view disk space report, click Disk Cost. The report displays the space available on each drive pace before and after NetVault Backup installation. 38

39 12 In the Confirm Installation window, click Next. 13 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 14 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. 39

40 6 Reviewing post-installation requirements Platform-specific post-installation requirements Platform-specific post-installation requirements This section covers the requirements for the following platforms: Linux Ubuntu Solaris 10 (SPARC and x86-64) Solaris 11 (SPARC and x86-64) Windows Windows 2008 R2 Linux On Linux OS, verify that the following shared C libraries are available on the server and client systems: libc.so.6 libdl.so.2 These libraries provide the standard library functions, including the system calls functions. On systems that do not have these packages, NetVault Backup does not start after installation. In this scenario, run the following command from the NetVault Backup installation directory (/usr/netvault/, by default) to obtain a list of NetVault Backup dependencies and to determine any missing ones. find./ grep -v -E "pgadmin3 stackbuilder postgresql lib/libssl replaced/" xargs file egrep 'shared object executable' cut -d: -f1 xargs ldd 2>/dev/null egrep -v '^\.' perl -pe 's/ *\(.*$//' sort -u grep "not found" grep -v -E "PIC" The missing dependencies are reported as Not Found. The required files are available as RPM packages. You can install them using the RPM utility. For more information, see the man page for the rpm command. You can also use the configuration tool YaST (Yet another Setup Tool) to locate and install the packages. Once the tool finds the package containing the required file, select the Install command from the Package menu to install the file. For more information about YaST, see the user s guide for this tool. 40

41 Ubuntu On Ubuntu, follow these steps to modify the startup script for NetVault Backup. These steps are required because the /var/lock folder resides on a temporary file system on Ubuntu and gets emptied each time the operating system is shut down. 1 Open the file startup.sh file. This file is located in the directory /usr/netvault/etc/. 2 Locate the following section in the file: if [$OS = Linux] then touch /var/lock/subsys/netvault 3 Add the line 3 to this section: if [$OS = Linux] then [ -d /var/lock/subsys ] mkdir -p /var/lock/subsys touch /var/lock/subsys/netvault Solaris 10 (SPARC and x86-64) On Solaris 10, you must configure or use the sgen driver utility to add the client-attached library devices to the NetVault Backup Server. NOTE: These steps are not required if the Solaris 10 client does not control a device. To configure the sgen driver on Solaris 10 Clients 1 Log on to the machine to which the device is directly attached, and start a terminal session. To verify that the OS recognizes the device, type: cfgadm -al cfgadm -al -o show_fcp_dev XX:WWN cfgadm -o force_update -c unconfigure/configure XX or XX:WWN or XX:WWN:LUN 2 Navigate to the following directory: /kernel/drv/ 3 Open the file sgen.conf for editing. Verify that the sgen driver is configured to attach to the target device. The sgen line of this file should look similar to the following: name="sgen" parent="fp" target=0 lun=0; Note the following: Fibre Channel devices must be bound with WWN entries. Therefore, the sgen line should look something like the following example: name="sgen" parent="fp" target=0 lun=0 fc-port-wwn=" cc4c8m0"; Editing the sgen.conf file may require that you reboot the target system. 41

42 4 Validate that the sgen driver has successfully created the necessary device files by: Step 1: Checking to ensure that the /devices directory exists: Step 2: Checking to ensure that the /dev/scsi/changer directory contains the appropriate files and these files have been properly associated to the target device: /dev/scsi/changer/c2t cc4c8m0d0 5 Create a symbolic link in the /dev directory for the NetVault Backup device file associated with the hardware path used in the /dev/scsi/changer directory: ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077, 1401/fp@0,0/sgen@w cc4c8m0 /dev/nv0 6 Validate that the symbolic link was successfully created, and that it has the correct permissions, by issuing the following command from the prompt: /dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0, 0/sgen@w cc4c8m0,0:changer Solaris 11 (SPARC and x86-64) On Solaris 11, the OS does not correctly update the machine configuration to attach the library arm to the sgen driver after NetVault Backup updates the sgen.conf file. You can use the following procedure to update the machine configuration. NOTE: The exact steps may vary slightly depending on your machine settings. For more information, see the Oracle Solaris Administration Guide. To correctly update the machine configuration 1 Log on to the Solaris machine as root, and start a terminal session. 2 Verify that the device is present: cfgadm -al Verify that the driver aliases are okay. 3 Create a copy of the driver_aliases file. Remove the sgen driver and install it again: NOTE: : You may have to copy /kernel/drv/sgen.conf to /etc/drivers/drv. cd /etc cp driver_aliases driver_aliases.bkp rem_drv sgen add_drv -m '* 0666 bin bin' -i scsiclass,08 scsa,0.8.bmpt sgen 4 Verify that the driver is configured: cd /etc grep sgen driver_aliases If the output of the grep command shows that the aliases scsiclass,08 and scsa,0.8.bmpt are assigned to the sgen driver, the driver is properly configured. sgen "scsiclass,08" sgen "scsa,0.8.bmpt" 42

43 Windows On Windows, the locally attached backup devices must not be under the control of the Windows Removable Storage service. To disable the Windows Remote Storage Manager on systems with locally attached backup devices 1 Log on as an Administrator-level user. 2 Right-click My Computer, and select Manage to open the Computer Management window. 3 Expand the Storage node to display the local device. 4 Right-click the device, and select Properties. 5 On the General tab, clear the Enable library check box. 6 Click Apply, and then OK to close the dialog box. Windows 2008 R2 Verify that the system updates are installed on Windows 2008 R2 clients. Otherwise, the Network Manager Process reports unreachable host error messages when you try to add the client to the NetVault Backup Server. These errors disappear when you install the updates on the client. 43

44 Performing unattended installation 7 Performing unattended installation on Windows Performing unattended installation on Linux and UNIX Performing unattended installation on Solaris Performing unattended installation on Windows On Windows, the msiexec program is used to install NetVault Backup in non-interactive mode. msiexec is a Windows Installer program that allows you to install Windows Installer package files (MSI files) from the command line. msiexec Syntax msiexec /quiet /package <Windows Installer Package> [Optional Parameters] Options /quiet: Installs the package in a quiet mode without any user interaction. /package: Specifies the NetVault Backup installation file. Provide the full path if the package does not reside in the current directory. The path must be enclosed in quotation marks ( ) if it contains spaces. Optional Parameters: The available parameters for an unattended installation include the following: Password: Specifies the NetVault Backup Server or Client password. By default, no password is set during installation. TARGETDIR: Specifies the installation directory for NetVault Backup. The default installation location is C:\Program Files\Dell\NetVault Backup. This option can be omitted if you want to use the default TARGETDIR directory. DB_DIR: Specifies the NetVault Database location. The default installation directory for the NetVault Database is <TARGETDIR>/db. The NetVault Database can be stored on any drive or directory, regardless of the NetVault Backup installation directory. Specify the full path if you want to install the NetVault Database on a different drive or directory. This option can be omitted if you want to use the default DB_DIR directory. PG_SU_PASSWD: Specifies the password for the PostgreSQL database super user. This parameter is mandatory for NetVault Backup Server installations. CLIENTSERVER: Specifies the installation type. By default, the CLIENTSERVER parameter is set to 1, which performs a client installation. To install the NetVault Backup Server software, set this parameter to 2. This option can be omitted for the NetVault Backup Client installation. 44

45 LOGICAL_NAME: Specifies a name for the NetVault Backup Server or Client. If you omit this option, the Windows name for the machine is set as the NetVault Backup name. NVLANGUAGE: Specifies the language setting for NetVault Backup. This option can be set to one of the following values: ChineseSimp (for Chinese Simple) English French German Japanese Korean These values are case-sensitive. The default language setting for NetVault Backup is English. This option can be omitted to install the English version of NetVault Backup. Installation procedure To perform a silent installation on Windows 1 Log on to the target machine as Administrator. 2 If you are using the downloaded package, extract the installation files. 3 Start the Command Prompt. 4 Run the msiexec program. Examples This section provides a few examples of the msiexec command. To perform an uninterrupted installation of NetVault Backup Client using default values for all options, type: msiexec /quiet /package <path to the extracted files>\netvault.msi To perform an uninterrupted installation of NetVault Backup Server using default values for all options, type: msiexec /quiet /package <path to the extracted files>\netvault.msi CLIENTSERVER=2 Password= abcxyz12 PG_SU_PASSWD= DB_Pwd To specify a NetVault Backup name for the Server, type: msiexec /quiet /package <path to the extracted files>\netvault.msi CLIENTSERVER=2 LOGICAL_NAME= Server-A Password= abcxyz12 PG_SU_PASSWD= DB_Pwd To install the Japanese version of NetVault Backup Server, type: msiexec /quiet /package <path to the extracted files>\netvault.msi CLIENTSERVER=2 LOGICAL_NAME= Server-A Password= abcxyz12 PG_SU_PASSWD= DB_Pwd NVLANGUAGE= Japanese To change the installation directory for the NetVault Backup Server, type: msiexec /quiet /package <path to the extracted files>\netvault.msi CLIENTSERVER=2 LOGICAL_NAME= Server-A Password= abcxyz12 PG_SU_PASSWD= DB_Pwd TARGETDIR= D:\TstDir 45

46 Performing unattended installation on Linux and UNIX On Linux and UNIX, the Installer program is used to install NetVault Backup in non-interactive mode. In this mode, the Installer gets input from a response file at run time. A response file is a text file that provides answers to the questions that would be asked during the installation process. Each answer is stored as a value for a variable identified in the response file. You can save the response file in any directory and assign it any valid filename. Linux common installer Syntax./install <response file> Options response file: Specifies the name of the response file. Provide the full path if the response file does not reside in the current directory. Configure the following variables in the response file: PKG_BASE: Specifies the installation directory for NetVault Backup. DB_DIR: Specifies the location for the NetVault Database. This parameter is only required for NetVault Backup Server installations. PASSWORD: Specifies the password for NetVault Backup Server or Client. PG_SU_PASSWD: Specifies the password for the PostgreSQL database super user. This parameter is only required for NetVault Backup Server installations. LOGICAL_NAME: Specifies the name for the NetVault Backup Server or Client. NVLANGUAGE: Specifies the language settings for NetVault Backup. This variable can be set to one of the following values: ChineseSimp (for Chinese Simple) English French German JapaneseEUC Korean These values are case-sensitive. NOTE: The variable CHOSEN_CLASSES is no longer supported. If you include this variable in the response file, it is ignored during the unattended installation. 46

47 Installation procedure To perform a silent installation on Linux and UNIX 1 Log on to the target machine with root-level account. 2 If you are using the downloaded package, extract the installation files using the following command: tar -zxvf <filename> 3 Navigate to the directory that contains the extracted files for NetVault Backup. 4 To start the installation procedure, type:./install <response file> If the response file is not saved in the same directory as the extracted files, specify the full path to it. Examples Sample response file for the NetVault Backup Server installation PKG_BASE="/usr/netvault" DB_DIR="/usr/netvault/db" PASSWORD="abcxyz12" PG_SU_PASSWD= DB_Pwd LOGICAL_NAME="Server-A" NVLANGUAGE="English" Sample response file for the NetVault Backup Client installation PKG_BASE="/usr/netvault" PASSWORD="abcxyz12" LOGICAL_NAME="Client-A" NVLANGUAGE="English" Performing unattended installation on Solaris On Solaris, the pkgadd program is used to install NetVault Backup in non-interactive mode. In this mode, the pkgadd program gets input from a response file that is created using the pkgask program. A response file is a text file that provides answers to the questions that would be asked during the installation process. The pkgask command performs a dummy installation of the package and records all answers in a response file. Each answer is stored as a value for a variable identified in the response file. The pkgadd program also uses an administration file that specifies the default installation actions. 47

48 pkgask Syntax pkgask -r <response file> <package> Options response file: Specifies the name of the response file. Provide the full path if the response file does not reside in the current directory. Configure the following variables in the response file: PKG_BASE: Specifies the installation directory for NetVault Backup. PASSWORD: Specifies the password for NetVault Backup Client. LOGICAL_NAME: The name for the NetVault Backup Client. NVLANGUAGE: The language settings for NetVault Backup. This variable can take one of the following values: ChineseSimp (for Chinese Simple) English French German JapaneseEUC Korean These values are case-sensitive. <package>: Specifies the name of the package that you want to install. NOTE: The variable CHOSEN_CLASSES is no longer supported. If you include this variable in the response file, it is ignored during the unattended installation. pkgadd Syntax pkgadd -n -a <admin file> -d <device> -r <response file> <package> Options -n: Installs the package in non-interactive mode. By default, the interactive mode is used. -a: Specifies the name of the administration file that is used for installation. An administration file specifies the default installation actions by assigning values to installation parameters. It allows administrators to specify whether to perform an interactive or a non-interactive installation, how to proceed when the package being installed exists on the system, and so on. -d: Specifies the full path to the directory or the identifiers for fixed or removable device that contains the package that you want to install. -r: Specifies the full path to the response file that was created from a previous pkgask session. <package>: Specifies the name of the package that you want to install. 48

49 Installation procedure To perform a silent installation on Solaris 1 Log on to the target machine with root-level account. 2 If you are using the downloaded package, extract the installation files using the following command: tar -zxvf <filename> 3 Create a response file using the pkgask program. You can assign any filename and store the response file in any directory. 4 Navigate to the directory that contains the extracted files. 5 Copy the administration file from /var/sadm/install/admin/default to the current directory. Edit this file to perform non-interactive installation. 6 To start the installation procedure, type: pkgadd -n -a <admin file> -d <path to the package> -r <response file> netvault Examples Sample response file for NetVault Backup Client installation PKG_BASE="/usr/netvault" PASSWORD="abcxyz12" LOGICAL_NAME="Client-A" NVLANGUAGE="English" Sample administration file mail= instance=overwrite #allows upgrades partial=nocheck #no check for partially installed packages runlevel=nocheck #no check for run level errors idepend=nocheck #no check for package dependencies rdepend=nocheck #no check for package dependents space=quit #quit if install runs out of disk space setuid=nocheck #no check for setuid errors conflict=nocheck #no check for conflicting files during install action=nocheck #no check for installation confirmation basedir=default #do not set the basedir variable networktimeout=60 networkretries=3 authentication=quit keystore=/var/sadm/security proxy= 49

50 8 Upgrading NetVault Backup Upgrade considerations Preparing for an upgrade Upgrading NetVault Backup Server on Linux (x86 and x86-64) Upgrading NetVault Backup Server on Windows Upgrading NetVault Backup Client on AIX Upgrading NetVault Backup Client on FreeBSD Upgrading NetVault Backup Client on HP-UX Itanium Upgrading NetVault Backup Client on Linux (x86 and x86-64) Upgrading NetVault Backup Client on Linux Itanium Upgrading NetVault Backup Client on Mac OS X Upgrading NetVault Backup Client on Solaris Upgrading NetVault Backup Client on Windows Known upgrade issues Upgrading licensed plug-ins Upgrade considerations Before you upgrade your NetVault Backup system, review the following notes. When you perform an upgrade, select the server or client version based on the current installation type. Upgrade the NetVault Backup Server before upgrading any client system. A NetVault Backup Server can only support clients of the same version as itself or older. The NetVault Backup Client software version cannot be higher than the NetVault Backup Server software version. Starting with 10.0, the NetVault Backup Server installation is only supported on Windows and Linux operating systems. You can no longer install the NetVault Backup server on UNIX and Mac OS X operating systems. For information about supported operating system versions, see the Dell NetVault Backup Compatibility Guide available at For additional information, see Upgrade to NetVault Backup Server 10.x is only supported from NetVault Backup Server 9.2 and later. To upgrade from a version earlier than 9.2, you must first upgrade your server to NetVault Backup 9.2. This requirement does not apply to NetVault Backup 10.x Client upgrades. Upgrade to NetVault Backup Server 10.x from 9.2 involves the migration of NetVault Database from proprietary format to the PostgreSQL database. The data migration can take a significant amount of time depending on the size of your NetVault Database and other factors such as system performance. 50

51 NOTE: Before upgrading from NetVault Backup 9.2, purging unnecessary logs can significantly reduce the database migration time. For more information about purging log files, see the Dell NetVault Backup Administrator's Guide. On Windows, if the current version of NetVault Backup is already installed on your machine, running the installer again removes NetVault Backup, including the NetVault Database. Preparing for an upgrade Back up the NetVault Database: The first step in preparing for an upgrade is to perform a backup of the existing NetVault Database. If an upgrade is unsuccessful, you can reinstall the previous version of NetVault Backup and recover the NetVault Database to enable troubleshooting of the failed upgrade without interfering with an existing backup schedule. IMPORTANT: Before upgrading from 9.2, you must create a backup of the NetVault Database. The new database format introduced in 10.0 increases the importance of performing NetVault Database backups before upgrading to NetVault Backup Server 10.x from 9.2. For more information about backing up the NetVault Database with the Plug-in for Databases, see Dell NetVault Backup Built-in Plug-ins User s Guide. When you restore data from the NetVault Database, the logs are restored to the directory logs_restored_<yyyymmdd>. Stop NetVault Backup processes: Before starting the upgrade procedure, you must close the NetVault Console and stop all other NetVault Backup processes. Disable anti-virus software: We recommend that you disable the anti-virus software before installing or upgrading NetVault Backup. The installation process may conflict with the anti-virus software and various NetVault Backup operations may fail to function properly after the installation if you do not disable the anti-virus software. Install Microsoft Visual C SP1 Redistributable Package: Before installing NetVault Backup on Windows, install the following packages: Microsoft Visual C SP1 Redistributable Package (x86) Microsoft Visual C SP1 Redistributable Package (x64) Both the NetVault Backup Server and Client installations require these packages. You can find these packages in <NetVault Backup installation files folder>\netvault\vcredist. For more information, see the platform-specific requirements for Windows (Platform-specific requirements, Windows). Upgrading NetVault Backup Server on Linux (x86 and x86-64) NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server package to install the NetVault Backup Server software. For more information about the installation package types, see General requirements. To upgrade NetVault Backup Server on Linux x86-x Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: 51

52 cd /cdrom/netvault/<linuxx86hybrid or LinuxX86Pure64>/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 8 If you are upgrading from NetVault Backup Server 9.2, complete the following additional steps: a b NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. Please enter the password for the NetVault PostgreSQL database superuser Specify a password for the PostgreSQL database super user. Please confirm password Re-type the password for the PostgreSQL database super user, and press Enter. These steps are not applicable to upgrades from NetVault Backup 10.0 or later. 9 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 10 A completion message is displayed when the software is successfully installed on your system. NOTE: When you upgrade NetVault Backup on Linux-based systems, it removes all start and stop links to the netvault init script before resetting them to the runlevels of the new version. If you want to retain any user-defined links to the init script after an upgrade, do not use the word netvault in the link name. 52

53 Upgrading NetVault Backup Server on Windows To upgrade NetVault Backup Server on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: <CD Drive>\netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. NOTE: You must extract the installation files to disk before starting the installation procedure. Failing to do so results in poor installer performance and possible installation errors. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language. The language selection must match the current installation of NetVault Backup. Click OK. This dialog box is not displayed if you use the setup.exe file to install NetVault Backup. The setup.exe file is meant for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Upgrade Confirmation dialog box, click Yes. Ensure that a NetVault Database backup has been performed before proceeding. Click Next to continue. 9 If you are upgrading from NetVault Backup Server 9.2, the Choose PostgreSQL Database Superuser Password dialog box is displayed next. Specify a password for the PostgreSQL database super user. In the Retype Password box, type the password again for confirmation. The Choose PostgreSQL Database Superuser Password dialog box is not displayed if you are upgrading from NetVault Backup 10.0 or later. 10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 11 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. 53

54 Upgrading NetVault Backup Client on AIX To upgrade NetVault Backup Client on AIX 1 Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/aix/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on FreeBSD To upgrade NetVault Backup Client on FreeBSD 1 Log on to the system with root-level account. 2 If you are using the installation CD, complete the following steps: a b Insert the CD in the drive, and mount the drive: mount -rt cd9660 <Device node> /cdrom Navigate to the directory in which the installation files reside: cd /cdrom/netvault/freebsd/netvault 54

55 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on HP-UX Itanium To upgrade NetVault Backup Client on HP-UX Itanium 1 Log on to the system with root-level account. 2 If you are using the installation CD, complete the following steps: a b c Start the PFS Daemons: nohup /usr/sbin/pfs_mountd & nohup /usr/sbin/pfsd 4 & Insert the CD in the drive, and mount the drive: pfs_mount -o xlat=unix /dev/rdsk/cxtxd0 /mountpoint Navigate to the directory in which the installation files reside: cd /cdrom/netvault/hpux_ia64/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 55

56 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on Linux (x86 and x86-64) NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Depending on your OS type, use the LinuxX86Hybrid or LinuxX86Pure64 package to install the NetVault Backup Client software. For more information about the installation package types, see General requirements. To upgrade NetVault Backup on Linux x86 and x Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/<linuxx86hybrid or LinuxX86Pure64>/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: 56

57 Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. NOTE: When you upgrade NetVault Backup on Linux-based systems, it removes all start and stop links to the netvault init script before resetting them to the runlevels of the new version. If you want to retain any user-defined links to the init script after an upgrade, do not use the word netvault in the link name. Upgrading NetVault Backup Client on Linux Itanium To upgrade NetVault Backup on Linux x86 and x Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/linux_ia64/netvault If the auto mount operation reports an error ( bash:./install: /bin/sh bad interpreter: Permission denied ), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type:./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. 57

58 Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on Mac OS X To upgrade NetVault Backup Client on Mac OS X 1 Log on to the system as root or Administrative user. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault/<os Name>/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To install NetVault Backup Client, double-click netvault_client.pkg. 5 In the Welcome to the NetVault Backup Installer dialog box, click Continue. 6 In the Software License Agreement dialog box, click Continue if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 In the confirmation dialog box, click Agree. 8 In the Select a Destination dialog box, select the System Drive. On Mac OS X, you must install NetVault Backup on this drive. Click Continue to proceed. NOTE: On Mac OS X, NetVault Backup uses the default installation path (/usr/netvault) and the OSassigned machine name. You cannot change the installation path or NetVault Backup name on this OS. 9 In the Standard Install on <Disk> dialog box, click Install. 10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 11 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. 58

59 Upgrading NetVault Backup Client from a terminal window on Mac OS X To upgrade NetVault Backup Client from a terminal window on Mac OS X 1 Open a terminal window. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault/<os Name>/netvault 3 If you are using the downloaded package, navigate to the directory in which the downloaded package resides. Extract the files using a native tool: tar xzvf <filename>.tar.gz 4 Start the installer: If logged in as root, type: installer -pkg netvault_client.pkg -target / If not logged in as the root user, type: sudo installer -pkg netvault_client.pkg -target / Upgrading NetVault Backup Client on Solaris To upgrade NetVault Backup on Solaris x86/x86-64 and Solaris SPARC 1 Log on to the system with root-level account. 2 If you are upgrading from NetVault Backup 9.x or 8.x, complete the following steps: a b c Run the following commands: NONABI_SCRIPTS=TRUE export NONABI_SCRIPTS Move the installation package to a directory that can be accessed by the user nobody (for example, /tmp). Modify the permissions on the nvgetstanza program: chmod 755 /opt/netvault/util/nvgetstanza 3 If you are using the installation CD, complete the following steps: a b Insert the CD in the drive, and mount the drive: mount -r -F cdfs <device node> /cdrom Start the installer using the following command: Solaris x86/x86-64 pkgadd -d /cdrom/netvault/solaris_x86/netvault Solaris SPARC pkgadd -d /cdrom/netvault/solaris_sparc/netvault Follow the instructions to complete the installation steps. 59

60 4 If you are using the downloaded package, complete the following steps: a b c Extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. Start the installer using the following command: pkgadd -d. or If you want to start the installer from the parent directory, type: pkgadd -d netvault Follow the instructions to complete the installation steps. 5 Which package? Press 1. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Press n to reject the license agreement. The installation process is terminated when you press this key. Press d to display the license agreement. This value is selected by default. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 7 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 8 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 9 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on Windows To upgrade NetVault Backup on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: <CD Drive>\netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. NOTE: You must extract the installation files to disk before starting the installation procedure. Failing to do so results in poor installer performance and possible installation errors. 60

61 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language. The language selection must match the current installation of NetVault Backup. Click OK. This dialog box is not displayed if you use the setup.exe file to install NetVault Backup. The setup.exe file is meant for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Upgrade Confirmation dialog box, click Yes. Click Next to continue. 9 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 10 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Known upgrade issues This section describes the various issues with upgrading NetVault Backup, its symptoms, causes, and solutions. Libraries are locked by non-netvault Backup processes: Symptom: Upgrade fails because winnt\system32\lib files could not be deleted due to sharing violations. Cause: The NetVault Backup Plug-in for DB2 causes this problem. After the plug-in is installed, DB2 has the NetVault Backup hook library loaded. Loading this library also causes DB2 to load the dependent NetVault Backup libraries libnv6.dll, libnv6plugin.dll, and libnv6os.dll. As these libraries are in use, NetVault Backup cannot overwrite them during an upgrade. As a result, the NetVault Backup programs used in the upgrade try to link against the old versions of the libraries and fail. Solution: Stop the NetVault Backup Service, and retry the upgrade. Upgrading licensed plug-ins The procedures for installing and removing the licensed plug-ins are covered in the respective plug-in user's guides. The standard method for upgrading any optional plug-in is to install the latest version over the previous version of the plug-in. Any changes or additional steps required for an upgrade are described in the Release Notes for that version of the plug-in. 61

62 Performing remote installation 9 Using the remote push installation method Using the remote push installation method The remote push installation method can be used to install NetVault Backup Client on multiple Windows machines in a Domain. The remote push installation method includes the steps outlined in the following sections: Step 1: Set up a Windows Domain Step 2: Copy the NetVault Backup installation file to a shared folder Step 3: Create a Group Policy Object Step 4: Assign the package Step 1: Set up a Windows Domain 1 Set up a machine as the Windows Domain Controller. 2 Add all the clients to the Domain. For more information about setting up a Windows Domain, see the relevant Windows documentation. Step 2: Copy the NetVault Backup installation file to a shared folder 1 Log on to the Domain Controller as Administrator, and create a shared folder that is accessible to all machines in the domain. 2 Copy the extracted contents of the NetVault Backup installation package to the shared directory. Step 3: Create a Group Policy Object To create a Group Policy Object on Windows 2008 and later 1 Click Start, point to Administrative Tools, and then click Group Policy Management. 2 Right-click the applicable domain, and click Create a GPO in this domain, and Link it here. 3 Type a name for the new policy (for example, NetVault Backup), and click OK. 4 In the left pane of the Group Policy Management Console, open the applicable nodes, and select the GPO. In the right-pane, go to the Security Filtering section. 5 By default, the policy is not applied to any client machines. To add a machine, click Add. 6 In the dialog box that appears, click Object Types, and select Computers (if not already selected). 7 Select the machines on which you want to install NetVault Backup. 8 Click OK. 62

63 To create a Group Policy Object on Windows Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2 Right-click the applicable domain, and click Properties. 3 Select the Group Policy tab, and click New. 4 Type a name for this new policy (for example, NetVault Backup), and click OK. 5 Click Properties, and then select the Security tab. 6 By default, the policy is not applied to any client machines. To add a machine, click Add. 7 In the dialog box that appears, select the machines on which you want to install NetVault Backup. Click Add. 8 Ensure that the Apply Group Policy check box is selected for the machine. 9 Click OK. Step 4: Assign the package To assign the package on Windows 2008 and later 1 In the Group Policy Management Console, select the policy, and click Edit. 2 Under Computer Configuration, expand Software Settings. 3 Right-click Software installation, point to New, and then click Package. 4 In the Open dialog box, type the full UNC path of the shared installer package (for example, \\<file server>\<share>\netvault.msi), and click Open. NOTE: Verify that you use the UNC path; do not use the Browse button to access the shared location. 5 In the Deploy Software dialog box, leave the Assigned option selected, and click OK. The NetVault Backup installation package is now listed in the right-pane of the Group Policy Management Editor. 6 Close the Group Policy Management Editor and the Group Policy Management Console. 7 When you restart the machine, NetVault Backup is automatically installed on the selected clients. To assign the package on Windows Select the Group Policy tab, select the policy, and click Edit. 2 Under Computer Configuration, expand Software Settings. 3 Right-click Software installation, point to New, and then click Package. 4 In the Open dialog box, type the full UNC path of the shared installer package (for example, \\<file server>\<share>\netvault.msi), and click Open. NOTE: Verify that you use the UNC path; do not use the Browse button to access the shared location. 5 In the Deploy Software dialog box, leave the Assigned option selected, and click OK. The NetVault Backup installation package is now listed in the right-pane of the Group Policy window. 6 Close the Group Policy window. Click OK, and close the Active Directory Users and Computers window. 7 When you restart the machine, NetVault Backup is automatically installed on the selected clients. 63

64 Upgrading the software package To upgrade the NetVault Backup software package on Windows 2008 and later 1 Click Start, point to Administrative Tools, and then click Group Policy Management. 2 Select the Group Policy Object that you used to deploy the package, and then click Edit. 3 In the Group Policy Management Editor, expand Software Settings. 4 Open the Software installation node. 5 In the right-pane of the Group Policy Management Editor, right-click the entry for NetVault Backup, point to All Tasks, and then click Redeploy application. 6 In the confirmation dialog box, click Yes. 7 Close the Group Policy Management Editor and the Group Policy Management Console. To upgrade the NetVault Backup software package on Windows Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2 Right-click the applicable domain, and click Properties. 3 Select the Group Policy Object that you used to deploy the package, and then click Edit. 4 In the Group Policy window, expand Software Settings. 5 Open the Software installation node. 6 In the right-pane of the Group Policy window, right-click the entry for NetVault Backup, point to All Tasks, and then click Redeploy application. 7 In the confirmation dialog box, click Yes. 8 Close the Group Policy window. Click OK, and close the Active Directory Users and Computers window. Removing the software package To remove the assigned software package on Windows 2008 and later 1 Click Start, point to Administrative Tools, and then click Group Policy Management. 2 Select the Group Policy Object that you used to deploy the package, and then click Edit. 3 In the Group Policy Management Editor, expand Software Settings. 4 Open the Software installation node. 5 In the right-pane of the Group Policy Management Editor, right-click the entry for NetVault Backup, point to All Tasks, and then click Remove. 6 Do one of the following: Click Immediately uninstall the software from users and computers, and then click OK. Click Allow users to continue to use the software but prevent new installations, and then click OK. 7 Close the Group Policy Management Editor and the Group Policy Management Console. 64

65 To remove the assigned software package on Windows Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2 Right-click the applicable domain, and click Properties. 3 Select the Group Policy Object that you used to deploy the package, and then click Edit. 4 In the Group Policy window, expand Software Settings. 5 Open the Software installation node. 6 In the right-pane of the Group Policy window, right-click entry for NetVault Backup, point to All Tasks, and then click Remove. 7 Do one of the following: Click Immediately uninstall the software from users and computers, and then click OK. Click Allow users to continue to use the software but prevent new installations, and then click OK. 8 Close the Group Policy window. Click OK, and close the Active Directory Users and Computers window. 65

66 10 Licensing NetVault Backup About licensing NetVault Backup Obtaining the machine ID Obtaining permanent license keys Installing product license keys About licensing NetVault Backup The evaluation license for NetVault Backup is valid for 30 days. To continue using the software after the expiry of the evaluation period, you must install the permanent license keys for the server and installed plug-ins. The server is licensed based on the NetVault Backup Server Edition and the additional options that you have purchased. The clients require a permanent license key only if any licensed plug-in has been installed on the machine. The permanent license keys for NetVault Backup are tied to a particular machine where they are installed using the Machine ID. To obtain the permanent license key, locate the relevant Machine IDs and submit the request using the online licensing form. Obtaining the machine ID To obtain the machine ID for a NetVault Backup machine 1 Start the NetVault WebUI, and in the Navigation pane, click Manage Clients. 2 In the NetVault Backup Clients list, select the client, and click Manage. 3 On the View Clients page, note the machine ID exactly as it appears in the Client Summary table. Obtaining permanent license keys To obtain permanent license keys for NetVault Backup, submit the request using the on-line product licensing form at: 66

67 Installing product license keys You can use the NetVault Configuration Wizard to install the product license keys. Alternatively, you can install the license keys from the Manage Clients page. To install the license keys using the configuration wizard 1 In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Licenses. 2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and click Next. 3 In the Enter the license key string box, type or copy and paste the license key, and click Apply. After the key is applied successfully, a message is displayed. To install the license keys from the Manage Clients page 1 In the Navigation pane, click Manage Clients. 2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and click Manage. 3 On the View Clients page, click Install License. 4 In the Install License dialog box, type or copy and paste the license key, and click Apply. After the key is installed successfully, a message is displayed. Click the Close button to close the dialog box. 67

68 11 Removing NetVault Backup Removing NetVault Backup from Linux- and UNIX-based systems Removing NetVault Backup from Mac OS X Removing NetVault Backup from Solaris Removing NetVault Backup from Windows NOTE: When you remove NetVault Backup, the backup indexes are deleted from the NetVault Database. However, the actual backed up data remains intact on the media. Removing NetVault Backup from Linux- and UNIX-based systems The instructions provided in this section apply to the following platforms: AIX FreeBSD HP-UX Itanium Linux x86 Linux x86-64 Linux Itanium To remove NetVault Backup from Linux- and UNIX-based systems 1 Start a terminal session, and navigate to the root prompt. 2 Type the following command:./<netvault Backup home>/util/uninstall 3 Follow the on-screen instructions to remove the software. Removing NetVault Backup from Mac OS X To remove NetVault Backup from Mac OS X 1 Start a terminal session. 2 Navigate to the directory NetVault Backup util directory cd /usr/netvault/util 3 If logged in as root, type:./nvuninstall 68

69 If not logged in as the root user, type: sudo./nvuninstall When the prompt appears, type the root password, and press Enter. 4 When the following prompt appears, type Uninstall (case-sensitive). To proceed enter Uninstall and press return. Press Enter to remove the software. Removing NetVault Backup from Solaris To remove NetVault Backup from Solaris x86/x86-64 and Solaris SPARC 1 Start a terminal session. 2 Type the following command: pkgrm netvault 3 After the software is removed, a message is displayed in the terminal window. Removing NetVault Backup from Windows To remove NetVault Backup from Windows 1 Access the Control Panel (Start > Settings > Control Panel). 2 Double-click Add or Remove Programs. 3 In the list of installed programs, select NetVault Backup, and click Remove. 4 In the confirmation dialog, click Yes to remove the program. 69

70 About Dell Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit Contacting Dell Technical support: Online support Product questions and sales: (800) Technical support resources Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system. The site enables you to: Create, update, and manage Service Requests (cases) View Knowledge Base articles Obtain product notifications Download software. For trial software, go to Trial Downloads. View how-to videos Engage in community discussions Chat with a support engineer 70