Tri-City. Focus on. 3, sq km 1,260,092. Investment attractiveness. Tri-City Metropolitan Area: Population of Tri-City Metropolitan Area:

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1 Focus on March 24 Tri-City Europe Investment attractiveness Tri-City is a great example of perfectly cooperating metropolis combining three cities: Gdansk, Gdynia and Sopot, located in the north of Poland. It has a direct access to the sea, its own airport and railway junction. It is one of the fastest growing urban centers in Poland with an area of nearly 45 sq km and a population of over 74, inhabitants, which makes this region perfect for outsourcing industry. It is Invest in Pomerania to be responsible for the development of the outsourcing sector in Tri-City - agency recognized by Invest in Poland Agency as the best investor assistance center in Poland. The team of Invest in Pomerania consists of excellent experts specialized in handling BPO, O,, SSC and Call/ Contact Centre projects. GDYNIA SOPOT Poland At the time of presenting this report, 69 Outsourcing Centers were conducting operations in Tri- City. The largest university in the Tri-City is the University of Gdansk. Every year nearly 26, students graduate from the University of Gdansk and other universities in the region. Some of the young people entering the labor market are graduates of postgraduate studies concerning BPO. They constitute an excellent staff for the sector of modern business services. Gdansk airport has direct connections to 39 airports in Europe, including the main cities of Great Britain, France, Sweden, Germany, the Netherlands and Ireland. The airport of Gdansk is reachable from European cities within 2-3 hour flight. Tri-City received Outsourcing Stars award, for the largest percentage increase in graduates of economics and computer sciences in 23. Local authorities really care for the professional preparation of employees working in the BPO sector, which is constantly being proved by organizing local initiatives. GDAŃSK Tri-City Tri-City Metropolitan Area: 3,73.2 sq km Population of Tri-City Metropolitan Area:,26,92 Welcome to Focus on Tri-City! Professional activity ratio with regard to population in the age of 5 or more according to the level of education Unemployment rate higher 78,% 5% 2% 9% 6% 3% % 3, 2,7 9,8,5 9, 8,9,5 9,4 8,5 9,6 8 7,3 6, 6 5 3,7 2,5 2,4 Gdansk Gdynia Sopot ,6 2,3,9 5,3 4,8 3,3 5,9 5,5 5,4 5,4 3,9 4 6,5 6,3 6,7 6,3 4,6 4,8 post-secondary and vocational secondary 65,4 % secondary of general education 53,2% vocational 64,% secondary junior (gymnasium), primary, lower 22,7%

2 Education Number of kindergartens: 389 public: 2 private: 277 in this 2 multilingual kindergartens Total number of schools: 375 data from 2/22 including primary schools, gymnasiums, post-gymnasium schools, post-secondary schools primary schools: 45 Students 36,58 Graduates 5,796 Number of language schools: 272 secondary junior schools (gymnasiums): Students 8,655 Graduates 6,6 secondary schools: 9 Students 3,869 Graduates 4,588 Number of colleges and universities: 22 Public colleges and universities: 9 Private colleges and universities: 3 3 schools of tertiary education offer philological studies Students,674 IN TOTAL 25,95 Graduates 8,434 Management 3,38 3,758 Philology 887 2,88 Teacher Training and Education cience 96 4,475 2,72 3,2 2,474 Finance and accounting Administration Law Computer Science,47, The University of Gdansk: English, German, Roman, Russian, Polish, Spanish, Sinology, Scandinavian, Slavic, American studies.,59 Logistics 3,26 Economics,3 686 Political Science 322 2,96 Mechanics and Mechanical Engineering Management and Product Engineering International relations 67 6 Ateneum: Spanish, Italian, English Philology,93 Psychology 6,857 International economic relations Cultural studies,332 Automatics and robotics Sociology Computer science and econometrics Wyższa Szkoła Nauk Stosowanych: English, Spanish Philology,363 Mathematics 346,92 Electronics and telecommunications 55,466 Other fields of study 5,878

3 Transportation Lech Walesa Airport Number of arrivals and departures Year Total passenger traffic Regular flights Charter flights Accessibility of motorways: Motorway A / 7 national roads S7, S6, 9, 55, 22, 2, Car rentals: Number of taxi companies: 29 TAXI companies (3982 cars) Flight destinations: 39 Alesund (Norway) Amsterdam (the Netherlands) Barcelona (Spain) Bergen (Norway) Berlin (Germany) Bristol (UK) Cork (Ireland) Doncaster-Sheffield (UK) Dortmund (Germany) Dublin (Ireland) Edinburgh (Scotland) Eindhoven (the Netherlands) Frankfurt (Germany) Glasgow (UK) Goteborg (Sweden) Hamburg - Lubeck (Germany) Haugesund (Norway) Cologne - Bonn (Germany) Copenhagen (Denmark) Cracow (Poland) Kristiansand (Norway) Liverpool (UK) London - Luton (UK) London - Standsted (UK) Lublin (Poland) Malmo (Sweden) Manchester (UK) Mediolan Bergamo (Italy) Munich (Germany) Oslo-Torp (Norway) Oslo Rygge (Norway) Paris Beauvais (France) Poprad (Slovakia) Stavenger (Norway) Stockholm-Skavsta (Sweden) Trondheim (Norway) Turku (Finland) Warsaw (Poland) Number of bus lines: 25 day bus lines + 7 night bus lines Number of tram lines: 2 day tram lines Number of trolleybus lines: 5 day tram lines Railway/number of trains: 2 per day Number of passengers: 38,5 m. annually Distance from Tri-City to other cities in kilometres Warsaw Wroclaw Poznan Szczecin Lodz Katowice Cracow Rzeszow Lublin Berlin Hamburg Prague Minsk Kiev Moscow Vilnius

4 Business Number of business entities in total: Supply of office space total existing area of offices of A and B+ class total area of offices of A and B+ class under construction total planned area of offices of A and B+ class average rent of A class offices in Tri-City 28,6 sqm 75,8 sqm 65, sqm EUR 2-3 Examples of office buildings Year Status Building Address Owner Area EX Park EX Garnizon.biz 28-2 EX EX 2-24 EX 22 EX Arkońska Business Park Łużycka Office Park Olivia Business Centre BCB Business Park I EX BPH Office Park 24 UC Centrum Biurowe Neptun Słowackiego 7-75 Grunwaldzka Car park places Certificate Allcon Investment 8,9 sqm GI Hossa 5,6 sqm 5 - Arkońska 2-6 SEB / PZU 26,7 sqm 7 - Łużycka 6 Allcon Investment 27,7 sqm Grunwaldzka 472 TPS 38,7 sqm,397 - Azymutalna 9 Jana Pałubickiego 2 Grunwaldzka 7/9 Bałtyckie Centrum Biznesu 9,25 sqm 36 - Euro Styl 23,9 sqm 6 - Hines 5,6 sqm 59 BREEAM (application) Total existing modern office space 43,4 sqm 23 EX Alchemia I Grunwaldzka Torus 6,2 sqm 398 LEED (Platinium) - pre-certified 25 UC Tryton I Jana z Kolna Echo Investment 8, sqm 4 - Warehouse space total existing warehouse space total warehouse space under construction 2, sqm 25, sqm Examples of warehouse buildings Building City Developer Existing area EX - existing building, UC - building under construction Area under construction Planned area Prologis Park Gdańsk Gdansk Prologis 9, sqm - - total planned warehouse space average rent of warehouse spaces in Tri-City and in the neighbourhood 7, sqm EUR 2,9-3,7 Class Number of buildings Total space A and B+ 3 28,6 sqm B 47 2,8 sqm Events in Tri-City European Forum for New Ideas Infoshare Balt EXPO Amberif Social Media Convent TRAKO Smart Metropolis Technicon-Innovation Gdynia Businessplan Go Creative Startup Venture Real Estate Forum Panattoni Park Gdańsk Gdansk Panattoni 3, sqm - 7, sqm Kowale 2 Gdansk 7R Logistic 26, sqm - - Goodman Pomorskie Centrum Logistyczne Centrum Magazynowe Hutnicza Gdansk Goodman 4, sqm - 55, sqm Gdynia Mega SA 2, sqm - - Segro Logistics Park Gdansk Gdansk Segro 5, sqm 25, sqm 57, sqm Institutions supporting entrepreneurship Among business - related institutions (except for scientific and research institutes) which influence economic development of the region, there are the following units: Technology Parks: Pomeranian Science and Technology Park Gdansk Science and Technology Park Subzones: Baltic Port of New Technologies Gdansk Klukowo Gdansk Kokoszki Business Incubators and other organizations: Starter Pomeranian Innovation Incubator Business Centre Club Agency for Promoting Female Economic Activity Pomerania Development Agency Invest in Pomerania Economic Foundation Gdańsk Entrepreneurs Foundation Gdynia Entrepreneurship Support Centre Gdansk Business Club Employers of Pomerania Institute for Market Economics Inveno Pomeranian Special Economic Zone Center for Technology Transfer Free Enterprise Association Academic Business Incubator Business Link Gdansk Economic Development Agency

5 Business: Outsourcing Innovative business services Operating activity SSC 7 BPO 2 BPO/O 2 CoE Organisation/business entity A&A Biotechnology Acxiom Services provided 5 O 22 ADVA Optical Networking Arla Global Financial Service Center / Number of investments annually Number of investments - country of origin Outsourcing centres with foreign language services Denmark Denmark/ Sweden 23 3 Finland France 4 3 Germany India Ireland Israel the Nederlands 4 Norway 22 Poland South Korea 7 Spain Sweden UK 2 USA Asseco Atena Bank BPH/GE Capital Bayer BEST Blue Media Call Center 24 Compuware Contact Center Det Norske Veritas Dom Finansowy QS EATON AUTOMOTIVE EATON Truck Energa Fineos First Data Debt Collection /Telesales/ Databases/ Marketing research / HR / Procurement English Polish German Danish French Italian Spanish Russian Ukrainian Lithuanian Czech Slovakian Slovenian Hungarian Greek Croatian Dutch Portuguese Norwegian Finnish Latvian Romanian Bulgarian Serbian Bosnian Hebrew

6 Organisation/business entity Services provided OIE Support Flugger / / HR / Procurement OKE Poland General Electric PBP ENAMOR Geoban BPO/ Playsoft Goyello PPG Gratka Technologie PZU Hempel / Sigarden HK Finance&Accounting SII Humax Solwit IBM Regional Competence and Implementation Centre Sony Pictures Implix Speednet Intel Star Reefers Logistics Jeppesen by Boeing Stefanini Kainos Synopsys Kemira / / Customer Service Telemobile Electronics Lufthansa Thomson Reuters CoE Marine Technology Centre Co. TIM Call Center Masterlease TIM Outsourcing Meritum Bank Transcom Metsa Group UTC Fire& Security Misys Willis Nation-E Wipro BPO Ncomputing Witax Nearshoring Solutions WNS Nordic Services / Young Digital Planet /

7 Salaries Jobs - English speakers (PLN gross) Jobs with other languages - average salaries (PLN gross) Payables Management / Receivables Management German, French, Spanish, Italian, Russian Dutch, Junior accountant 3 4 average: Accountant 4 5 average: Senior Accountant average: Team Manager 6 9 average: Supervisor 3 average: Manager average: Main Ledger German, French, Spanish, Italian, Russian Dutch, Junior accountant 3 4 average: Accountant average: Senior Accountant average: Team Manager 7 average: Supervisor 4 average: Manager average: Call Center German, French, Spanish, Italian, Russian Dutch Junior consultant 2 3 average: Consultant average: Senior consultant average: Team Manager 6 8 average: Supervisor 7 9 average: Manager 9 average: 9 5 German, French, Spanish Italian, Russian Dutch.Net Developer 8 2 average: C++ Developer 7 average: support 5 8 average:

8 Culture / Entertainment / Recreation Number of museums: 4 Number of theatres: 9 Sports facilities Number of art galleries: Festivals: 2 Number of cinemas: 24 Number of hotels: 9 5 *** 4 **** 7 ***** 4 stadiums 34 indoor swimming pools 63 sports fields 39 sports halls and gyms 4 bowling clubs 6 water ports 33 tennis courts squash courts 4 climbing walls Number of shopping malls: 38 Number of restaurants/ clubs: 466 restaurants, 242 pubs, 99 pizzerias, 3 clubs Fairs: in 22; 7 organized fairs, over 2772 exhibitors, guests Major events St Dominic Fair Gdańsk Dźwiga Muzę Open er Festival Siege of Malbork Feta Ladies Jazz Festival Globaltica Soundrive Fest Frog Mozartiana Conference facilities: 52 BEST WESTERN Bonum Hotel BEST WESTERN PLUS Arkon Park Hotel BEST WESTERN Villa Aqua Hotel Centrum Galion Dom Muzyka Hotel Amber Hotel Antares Hotel Artus Hotel Bartan Hotel Bayjonn Hotel Blick Hotel Dal Hotel Dom Marynarza Hotel Dwór Oliwski Hotel Europa Hotel Focus Hotel Gdansk & Hotel Gdansk Yachting Hotel Grand Cru Hotel Haffner Hotel Hanza Hotel Hilton Gdansk Hotel Hotton Hotel Królewski Hotel Kuracyjny Hotel Lival Hotel Mercure Gdansk Stare Miasto Villa Sentoza Hotel Novotel Marina Hotel Oliwski Hotel Opera Hotel Orbis Gdynia Hotel Orle Hotel Qubus Gdansk Hotel Radisson BLU Hotel Rezydent Hotel Różany Gaj Hotel Scandic Gdansk Hotel Sheraton Conference Center & Spa Hotel Sofitel Grand Sopot Hotel Szydłowski Hotel Villa Baltica Hotel Villa Sedan Hotel Willa Lubicz Hotel Wolne Miasto Hotel Zhong-Hua OSW Exploris Gdansk Ośrodek Szkoleniowo - Wypoczynkowy Zatoka Pałac w Leźnie Stara Wędzarnia Villa Eva Villa Pascal Villa Sentoza

9 Focus on Tri-City prepared by in co-operation with Pro Progressio - foundation supporting growth and promotion of outsourcing industry in Poland. The foundation co-operates with the public and private sector as well as with the international organisations operating in the outsourcing sector. Pro Progressio is closely related with outsourcing sector media that is with OutsourcingPortal and Outsourcing&More magazine. Pro Progressio manages the Outsourcing Club, to which it invites business entities providing outsourcing services and organisations operating in direct environment of the sector. The club promotes and supports the development of the outsourcing activities, both in the area of services and production, furthermore, it facilitates the establishment of new contacts and increases the outsourcing brand awareness Fundacja Pro Progressio ul. Dolna 2b/4-773 Warszawa T: E: info@proprogressio.pl W: Addresses to the Investor Assistance Centres in Tri- City Invest in Pomerania ul. Arkońska 6 (bud. A3) Gdansk Oliwa T: F: Members of the Outsourcing Club in Tri-City: Source: Own elaboration, GUS, Randstad, CBRE, PAIiIZ, Invest in Pomerania, Lech Walesa Airport