cce Discover. Amazing. Course Catalogue NEW! 100% Online Web Design Program Fall 2015/Winter 2016 (See page 22)

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1 NEW! 100% Online Web Design Program (See page 22) Fall 2015/Winter McMaster Centre for Continuing Education cce Course Catalogue Business & Management Communication & Design Health & Social Services Metallurgy Discover. Amazing. Pictured: Sisters Tennille Dorrington, McMaster CCE student and Treena Ley, McMaster CCE graduate.

2 Discover your OWN path to a degree with diploma, with My OWN McMaster Offering classes ONLINE, on WEEKENDS and at NIGHT, My OWN McMaster allows you to earn a diploma, a professional designation (if applicable) and an undergraduate degree all through one streamlined pathway. OWN your schedule with the flexibility of courses offered online and in-class, days, nights and weekends OWN your learning plan as you select courses to suit your needs OWN your time as you complete your studies while starting and/or maintaining your career OWN your professional development as you combine your diploma + degree + designation TO FIND OUT MORE, SIGN UP FOR AN ONLINE INFORMATION SESSION Wednesday, August 26, 12:00 PM 12:30 PM Learn More

3 BUSINESS & MANAGEMENT COMMUNICATION & DESIGN HEALTH & SOCIAL SERVICES METALLURGY Certificate & Diploma 2 Accounting* 5 Business Administration* 9 Human Resources Management* Professional Development 11 Computer Training Workshops 12 Essentials Programs 12 Business essentials 12 Communication essentials 12 Innovation essentials 12 Leadership essentials 12 Productivity essentials 12 Team Essentials 14 Lean Six Sigma 15 Project Management 17 Risk Management* 18 Web Analytics Certificate & Diploma 19 Marketing 21 Public Relations 22 Web Design (New Program!) Certificate & Diploma 24 Addiction Education* 27 Case Management 28 Clinical Research Associate 30 Health Informatics 31 Health Information Management Professional Development 32 Health Introductory Courses 33 Health Information Systems Certificate & Diploma 34 Metallurgy of Iron & Steel *Program available in person or entirely online. Program available entirely online. I came to McMaster CCE expecting to get an education. I got a lot more I got professional connections, insight into the industry and I found out about myself and what I wanted to do. Sadra Kaffashian Business Administration Graduate, Entrepreneur Watch Sadra s story: mcmastercce.ca/sadra Fall enrolment opens July 15. Winter enrolment opens August 11. Enrol online at mcmastercce.ca NEW! CCE has a new enrolment system. To avoid disappointment, please enrol early with your MAC ID.

4 Accounting Cheques and balances. It all adds up. McMaster University s Accounting programs were designed in collaboration with industry experts and the DeGroote School of Business to help you efficiently achieve your learning goals. ENROL today! ext Ask about the McMaster CCE-Laurentian Pathway to degree/mba studies or the CPA (PREP) Program course equivalencies. FEATURES our university-level courses fulfill most of the CPA (PREP) educational requirements McMaster s unique stackable credentials allow you to earn credit for courses you ve already taken online (self-study) courses begin bimonthly so you can start right away fast track to complete the diploma in as little as 12 months study under skilled instructors who bring industry experience and up-to-date application No formal admission procedure FORMAT in-person, weekdays, evenings and weekends Online (self-study) Online WHO SHOULD TAKE THIS PROGRAM anyone wishing to pursue a career in managerial or financial accounting professionals pursuing a CPA Students who only wish to take a few courses, without completing one of our academic programs, may do so as long as posted prerequisites or equivalencies are satisfied prior to enrolment. New students are strongly advised to contact the Centre for Continuing Education for academic counselling and a program study plan. Diploma in Accounting Admission and Program Requirements previous post-secondary education is not required Iindividuals with post-secondary education are required to complete five core and any six specialist courses. Students may take any number of basic courses as required for external accreditation Iindividuals without post-secondary education are required to complete Effective Communication and Organizational Behaviour in addition to the five core and any six specialist courses Certificate in Advanced Accounting Admission and Program Requirements Open to individuals with post-secondary education who have completed foundation/ core-level accounting courses outside of CCE prior to beginning the Certificate To qualify for the Certificate, students must complete any six specialist courses Note: Graduates of the Diploma in Accounting are not eligible for the Certificate in Advanced Accounting and graduates of the Certificate in Advanced Accounting are not eligible for the Diploma in Accounting. English Language Proficiency Requirements If your first language is not English, you must meet the University s English language proficiency requirements as outlined at Professional Designations The CPA designation is your key to a prosperous and fulfilling career. To find out which McMaster CCE accounting courses are recognized as CPA (PREP) equivalencies, visit our Professional Associations and Designations page at Whether you are a student in university, already working or an internationally-educated professional, learn how you can become a CPA at gocpaontario.ca Professional Association Events CPA Ontario Information Session Tuesday, August 25, 2015, 6:30 pm For details, times and registration information, visit Students pursuing an external designation are responsible for ensuring that they satisfy the external program s requirements. 2

5 BUSINESS & MANAGEMENT ACCOUNTING Core Courses Introductory Financial Accounting Examine generally accepted accounting principles, the transaction cycle, financial statements and the balance sheet. Recommended prerequisite: Basic Bookkeeping or equivalent Intermediate Financial Accounting I Investigate the reporting environment, accounting process and asset valuation issues. Special topics include accounting for changes, errors and prior period adjustments. Prerequisite: Introductory Financial Accounting or equivalent Intermediate Financial Accounting II Examine current financial reporting requirements and practices for liabilities and shareholders equity, concentrating on the theoretical application and highlighting of other regulatory requirements. Prerequisite: Intermediate Financial Accounting I or equivalent Introductory Management Accounting Study managerial and cost accounting issues as a framework for approaching contemporary cost problems. Prerequisite: Introductory Financial Accounting or equivalent Intermediate Management Accounting Build on the concepts of cost accumulation and allocation. Examine cost-volume-profit analysis and capital budgeting. Prerequisites: Introductory Financial Accounting + Introductory Management Accounting or equivalent Specialist Courses Accounting Theory Gain insight into the concepts, principles and issues that underlie the discipline of accounting. Prerequisites: Introductory Management Accounting + Intermediate Financial Accounting II or equivalent Advanced Financial Accounting Study accounting methods and recording procedures during takeovers, accounting for business combination after acquisition, accounting for intra-company transactions and for non-profit organizations. Prerequisites: Intermediate Financial Accounting I or equivalent Advanced Management Accounting Building on models presented in Intermediate Management Accounting, study how systems and information are structured for managerial planning, decision-making and evaluation. Prerequisites: Introductory Financial Accounting + Intermediate Management Accounting or equivalent Auditing Explore procedures involved in auditing internal corporate functions and services. Emphasis is placed on audit, evidence gathering, internal control and statistical sampling. Prerequisites: Intermediate Financial Accounting II + Introductory Management Accounting or equivalent Financial Management Gain insight into asset and equity management with a focus on working capital levels, capital structure and distribution of profits. Prerequisites: Intermediate Financial Accounting II + Intermediate Management Accounting or equivalent Note: Students pursuing a program other than the Diploma in Accounting or the Certificate in Advanced Accounting should consult with their Program Manager to review acceptable prerequisite equivalencies. Management Information Systems Explore system analysis, design and implementation with reference to the relationship between system management and organizational development. Taxation I Examine the theory and application of the Income Tax Act as it relates to both individuals and corporations. Prerequisites: Intermediate Financial Accounting II or equivalent Taxation II Continue to examine the theory and application of the Income Tax Act as it relates to corporations. Prerequisite: Taxation I or equivalent Basic Courses Basic Bookkeeping Review fundamental bookkeeping principles and skills associated with a senior high school-level understanding of bookkeeping. Business Foundations Examine business in a Canadian context, including finance, personnel, marketing, operations and general management. Business Law Gain insight on legal topics that accountants and general business managers encounter to recognize where legal problems exist and what avenues are open to resolve them. Business Statistics Understand statistical techniques commonly used in solving business problems and understanding market research. Business Strategy Gain practical training in setting goals and objectives for organizations and in creating business strategies and plans. Prerequisite: Business Foundations Economics Understand economics, including the basic principles of microeconomics and macroeconomics. Some knowledge of graphs and equations is required. Effective Communication Gain the knowledge and skills associated with clearly receiving, transmitting and communicating information within the business environment. Organizational Behaviour Explore human behaviour through influences that affect productivity, efficiency and organizational effectiveness through group work and case material. 3

6 BUSINESS & MANAGEMENT ACCOUNTING Fall 2015 In-person Fall 2015 Online or Online Self-study Winter 2016 In-person Winter 2016 Online or Online Self-study Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Accounting Theory 3 ACC 939 Advanced Financial 3 ACC 934 $669 Fri, Sep 18 - Dec 18 Sep 15 - Feb 20 (OSS) C31 Sun, Jan 10 - Apr 17 Jan 15 - Jun 18 (OSS) C31 Accounting 6:30 PM - 9:45 PM Nov 15 - Apr 16 (OSS) C32 9:00 AM - 12:15 PM Mar 15 - Aug 20 (OSS) C32 Advanced Management 3 ACC 930 $669 Thurs, Sep 17 - Dec 10 Sep 15 - Feb 20 (OSS) C31 Sat, Jan 9 - Apr 9 Jan 15 - Jun 18 (OSS) C31 Accounting 6:30 PM - 9:45 PM Nov 15 - Apr 16 (OSS) C32 9:00 AM - 12:30 PM Mar 15 - Aug 20 (OSS) C32 Auditing 3 ACC 931 $669 Sat, Sep 19 - Dec 12 Sep 15 - Feb 20 (OSS) C31 Wed, Jan 13 - Apr 6 Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:30 PM Nov 15 - Apr 16 (OSS) C32 6:30 PM - 9:45 PM Mar 15 - Aug 20 (OSS) C32 Basic Bookkeeping 1.5 ACC 830 $439 Sep 15 - Dec 15 (OSS) C31 Jan 15 - Apr 15 (OSS) C31 Nov 15 - Feb 15 (OSS) C32 Mar 15 - Jun 15 (OSS) C32 Business Foundations 3 BUS 825 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Nov 2 - Jan 20 (O) C22 Business Law 3 BUS 436 $669 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Business Statistics 3 ACC 855 $669 Fri, Jan 15 - Apr 15 Business Strategy 3 BUS 852 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Economics 3 ACC 818 $669 Thurs, Sep 17 - Dec 10 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Effective 3 ACC 920 Communication Financial Management 3 ACC 933 $669 Sun, Sep 20 - Dec 13 Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:30 PM Mar 7 - Apr 25 Nov 15 - Apr 16 (OSS) C32 3:00 PM - 6:00 PM Mar 15 - Aug 20 (OSS) C32 Intermediate Financial Accounting I Intermediate Financial Accounting II Intermediate Management Accounting Introductory Financial Accounting Introductory Management Accounting Management Information Systems Organizational Behaviour 3 ACC 926 $669 Fri, Sep 18 - Dec 18 6:30 PM - 9:45 PM Mon & Thurs, Nov 2 - Dec 17 3:00 PM - 6:00 PM 3 ACC 927 $669 Mon, Sep 14 - Dec 14 6:30 PM - 9:45 PM 3 ACC 929 $669 Tues, Sep 15 - Dec 8 6:30 PM - 9:45 PM 3 ACC 925 $669 Mon & Thurs, Sep 14 - Oct 31 3:00 PM - 6:00 PM Sun, Sep 20 - Dec 20 9:00 AM - 12:15 PM 3 ACC 928 $669 Wed, Sep 16 - Dec 9 6:30 PM - 9:45 PM Mon & Thurs, Nov 2 - Dec 21 9:00 AM - 12:00 PM 3 ACC 932 $669 Tues, Sep 15 - Dec 8 6:30 PM - 9:45 PM 3 HRM 821 $669 Wed, Sep 16 - Dec 9 Taxation I 3 ACC 937 $669 Sat, Sep 19 - Dec 19 9:00 AM - 12:15 PM Taxation II 3 ACC 938 $669 Mon, Sep 14 - Dec 14 6:30 PM - 9:45 PM Sep 15 - Feb 20 (OSS) C31 Sun, Jan 10 - Apr 17 Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:15 PM C02 Nov 15 - Apr 16 (OSS) C32 Mar 15 - Aug 20 (OSS) C32 Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 11 - Feb 29 3:00 PM - 6:00 PM Nov 15 - Apr 16 (OSS) C32 Fri, Jan 15 - Apr 15 6:30 PM - 9:45 PM Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 11 - Mar 3 9:00 AM - 12:00 PM Nov 15 - Apr 16 (OSS) C32 Wed, Jan 13 - Apr 6 6:30 PM - 9:45 PM Sep 15 - Feb 20 (OSS) C31 Thurs, Jan 14 - Apr 7 6:30 PM - 9:45 PM Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) and online self-study (OSS) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at Jan 15 - Jun 18 (OSS) C31 C02 Mar 15 - Aug 20 (OSS) C32 Jan 15 - Jun 18 (OSS) C31 C02 Mar 15 - Aug 20 (OSS) C32 Jan 15 - Jun 18 (OSS) C31 C02 Nov 15 - Apr 16 (OSS) C32 Mar 15 - Aug 20 (OSS) C32 Sep 15 - Feb 20 (OSS) C31 Thurs, Jan 14 - Apr 7 Jan 15 - Jun 18 (OSS) C31 6:30 PM - 9:45 PM C02 Nov 15 - Apr 16 (OSS) C32 Mar 15 - Aug 20 (OSS) C32 Sep 15 - Feb 20 (OSS) C31 Tues, Jan 12 - Apr 5 Jan 15 - Jun 18 (OSS) C31 Nov 15 - Apr 16 (OSS) C32 6:30 PM - 9:45 PM Mar 15 - Aug 20 (OSS) C32 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 9 (O) C21 3:00 PM - 6:00 PM Sep 15 - Feb 20 (OSS) C31 Mon, Jan 11 - Apr 11 Jan 15 - Jun 18 (OSS) C31 6:30 PM - 9:45 PM Nov 15 - Apr 16 (OSS) C32 Mon & Thurs, C02 Mar 15 - Aug 20 (OSS) C32 Mar 7 - Apr 21 9:00 AM - 12:00 PM Sep 15 - Feb 20 (OSS) C31 Sat, Jan 9 - Apr 16 Jan 15 - Jun 18 (OSS) C31 Nov 15 - Apr 16 (OSS) C32 9:00 AM - 12:15 PM Mar 15 - Aug 20 (OSS) C32 4

7 Business Administration Get down to business. Enrol today! ext Many courses in this program sell out early. Enrol ASAP to avoid disappointment. Developed in collaboration with the DeGroote School of Business, McMaster s flexible Business Administration program is designed to help a wide range of professionals gain, add or refine the crucial business skills that employers seek. FEATURES select the best program option for your needs. Students can complete a certificate, diploma or diploma with concentration fast-track course loads available. A Diploma in Business Administration can be earned in 8-12 months on a fast-track load FORMAT in-person, evenings and weekends online Online (self-study) WHO SHOULD TAKE THIS PROGRAM anyone entering the business world New managers professionals pursuing external designations Current managers wanting to upgrade their knowledge anyone managing projects Affiliated Associations Association of Administrative Assistants Canadian Institute of Management Global Risk Management Institute Project Management Institute And more Students pursuing an external designation are responsible for ensuring they satisfy the external program s requirements. Business Administration Program Requirements Certificate in Business Administration all 5 core courses Diploma in Business Administration all 5 core courses + any 3 elective courses Diploma in Business Administration with a concentration in Business Analysis all 5 core courses + the corresponding Global Knowledge program Diploma in Business Administration with a concentration in Finance all 5 core courses + 4 Finance electives Diploma in Business Administration with a concentration in Human Resources all 5 core courses + 4 Human Resources electives including Human Resources Management Diploma in Business Administration with a concentration in Management all 5 core courses + 4 Management electives including Human Resources Management and Business Strategy Diploma in Business Administration with a concentration in Marketing all 5 core courses + 4 Marketing electives Diploma in Business Administration with a concentration in Project Management all 5 core courses + either McMaster University s Project Management Program or the corresponding Global Knowledge program Diploma in Business Administration with a concentration in Risk Management all 5 core courses + McMaster University s Risk Management Program 5

8 BUSINESS & MANAGEMENT BUSINESS ADMINISTRATION The McMaster Business Administration program has allowed me to assume a number of promotions in my career. The benefits were the personal relationships I was able to make, the mentorship from the instructors, and the practical tools that I was able to apply to my workplace, which in turn gave me success. Brian Brouwer, Graduate, Business Administration program, concentration in Management Watch Brian s story: mcmastercce.ca/brian Core Courses Business Communications Gain the knowledge and skills associated with clearly receiving, transmitting and communicating information within the business environment. Business Finance & Accounting Become familiar with the concepts, language and uses of financial and management accounting in business, including statements, budgets and profit planning. Business Foundations Examine business in a Canadian context, including finance, human resources, marketing, operations and general management. Introduction to Marketing Learn essential marketing concepts, including product development, market segments, pricing strategies, brand equity, distribution channels and promotional activities. This course takes a consumer-centred approach to marketing. Organizational Behaviour Explore human behaviour through influences that affect productivity, efficiency and organizational effectiveness through group work and case material. Finance Electives Business Statistics Understand statistical techniques commonly used in solving business problems and undertaking market research. Economics Understand economics, including the basic principles of microeconomics and macroeconomics. Some knowledge of graphs and equations is required. Financial Management Gain insight into asset and equity management with a focus on working capital levels, capital structure and distribution of profits. Prerequisite: Business Finance & Accounting or Economics or Statistics Financial Modelling Use financial modelling to solve a variety of finance-related problems and support management decisions. Prerequisites: Financial Management + Business Finance & Accounting Risk Management Electives Risk Management Principles & Practices Learn how to identify, analyze and develop techniques for treating loss exposures. Risk Assessment & Treatment Study the two dimensions of loss: frequency and severity, with particular attention on losses to property, people, net income and liability. Risk Financing Examine the selection, implementation and monitoring of risk financing techniques including use of affiliated assurers, insurance pricing, selection of insurers and risk cost allocation. Human Resources Electives Compensation Understand the process, issues and techniques involved in developing and administering a compensation system. Human Resources Management * Using an experiential approach, this course explores the fundamentals of human resources management. Human Resources Planning Examine human resources planning theory, including job analysis, planning and forecasting, management development, information systems and program implementation. Labour Relations Study the relationship between employers and employees in Ontario, including collective bargaining and grievance resolution. Occupational Health & Safety Explore technical, legislative, political and personal safety issues in the workplace. Recruitment & Selection Explore recruitment, selection, job analysis, competency modelling, screening, interviewing and decision-making. Training & Development Examine the function of training and development, including the psychology of learning, needs assessment, program design and evaluation, and group dynamics. Wellness in the Workplace Examine why health promotions make sense as a return on investment for employers and gain insight into the process of designing, managing and evaluating a program. 6 *Required for concentration

9 BUSINESS & MANAGEMENT BUSINESS ADMINISTRATION Management Electives Business Law Gain insight on legal topics that accountants and general business managers encounter to recognize where legal problems exist and what avenues are open to resolve them. Business Statistics Understand statistical techniques commonly used in solving business problems and undertaking market research. Business Strategy* Gain practical training in setting goals and objectives for organizations and in creating business strategies and plans. Prerequisite: Business Foundations Economics Understand economics, including the basic principles of microeconomics and macroeconomics. Some knowledge of graphs and equations is required. Financial Management Gain insight into asset and equity management with a focus on working capital levels, capital structure and distribution of profits. Prerequisite: Business Finance & Accounting or Economics or Statistics Human Resources Management* Using an experiential approach, this course reviews the fundamentals of human resources management. Management Information Systems Explore system analysis, design and implementation with reference to the relationship between system management and organizational development. Operations Management Techniques Examine operations management, including forecasting, capacity planning, inventory control, project management, transportation cost analysis, quality control and problem-solving techniques. Principles & Practices of Supervision Understand behaviours that lead to effective supervision. Study the concept of situational leadership. Marketing Electives Branding & Image Explore the foundation, application and management of a strong brand, including key principles and brand equity, characteristics of a strong brand, brand building and positioning, and the role of ethics in branding. Building Social Media Relationships Explore the theoretical aspects and practical applications of social media tools, including blogs, wikis and social media websites (like Facebook and YouTube) to engage new audiences and build relationships. Business-to-Business Marketing To be effective, marketing strategies need to take into account not only the customer but also the customer s customers. Learn the basic institutional details and principles of successful business-to-business marketing. Consumer Behaviour Study why and how consumers make decisions, including consumer psychology and social responsibility. Integrated Marketing Communications Examine strategic communications and the effective use of advertising, sales promotion, personal selling, public relations, event marketing and media. Marketing Plans & Implementation Learn to create and communicate marketing plans, including marketing audits, market analysis, strategy, tactics and implementation tools. Market Research In today s marketing landscape, data can be difficult to collect and even misleading and confusing. Assess marketing research techniques to help you collect and analyze data for effective marketing plans. Social Media Research & Techniques Apply social media knowledge to public relations practice by conducting research, campaigns and engaging communities. Study current business cases to explore best practices. Prerequisite: Building Social Media Relationships *Required for concentration Stackable Credentials Students who complete a Business Administration Certificate and want to continue towards the Business Administration Diploma may apply the certificate courses to the diploma. A one-time $79 fee applies. Students who complete the Business Administration Diploma and want to pursue a concentration within the same diploma must take at least 9 units of credit in the new concentration area. Students will be charged a one-time $79 fee to pursue each additional concentration. Students who complete a Diploma in Marketing or Human Resources Management are not eligible to then pursue the Business Administration Diploma with a concentration in that same topic. Note: students who complete the concentration first are eligible to pursue the Human Resources Management or Marketing Diploma. See pages 9-10 and Upon successful completion, 1-day and 2-day courses from the Essentials Programs may be applied towards elective requirements in the Business Administration Diploma. See pages

10 BUSINESS & MANAGEMENT BUSINESS ADMINISTRATION Fall 2015 In-person Fall 2015 Online or Online Self-study Winter 2016 In-person Winter 2016 Online or Online Self-study Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Branding & Image 3 MKT 106 $669 Sat, Sep 19 - Dec 19 9:00 AM - 12:00 PM Building Social Media Relationships 3 PUB 111 $669 Sat, Sep 19 - Dec 19 9:00 AM - 12:00 PM Business Communications 3 BUS 850 $669 Tues, Sep 15 - Dec 14 Jan 18 - Apr 10 (O) C21 Tues, Jan 12 - Apr 5 Sep 14 - Dec 6 (O) C21 Mon, Jan 11 - Apr 16 Jan 18 - Apr 10 (O) C21 Mar 7 - May 28 (O) C22 Jan 18 - Apr 9 (O) C21 Business Finance 3 HRM 817 $669 Tues, Sep 15 - Dec 8 Sep 14 - Dec 5 (O) C21 Sat, Jan 9 - Apr 16 & Accounting Nov 2 - Jan 23 (O) C22 9:00 AM - 12:00 PM Mar 7 - May 28 (O) C22 Business Foundations 3 BUS 825 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Nov 2 - Jan 20 (O) C22 Business Law 3 BUS 436 $669 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Business Statistics 3 ACC 855 $669 Fri, Jan 15 - Apr 15 Business Strategy 3 BUS 852 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Business-to-Business 3 MKT 107 Marketing Compensation 3 HRM 898 $669 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Consumer Behaviour 3 MKT 102 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Economics 3 ACC 818 $669 Thurs, Sep 17 - Dec 10 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Financial Management 3 ACC 933 $669 Sun, Sep 20 - Dec 13 Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:30 PM Nov 15 - Apr 16 (OSS) C32 Mar 7 - Apr 25 3:00 PM - 6:00 PM Mar 15 - Aug 20 (OSS) C32 Financial Modelling and Analysis Human Resources Management 3 BUS 490 $669 Sep 14 - Dec 6 (OSS) C31 Jan 18 - Apr 10 (OSS) C31 3 HRM 901 $669 Thurs, Sep 17 - Dec 10 Human Resources Planning 3 HRM 923 $669 Tues, Sep 15 - Dec 8 Integrated Marketing Communication Sep 14 - Dec 5 (O) C21 Mon, Jan 11 - Apr 1 Jan 18 - Apr 9 (O) C21 Feb 22 - May 14 (O) C21 3 MKT 103 $669 Sat, Jan 9 - Apr 16 9:00 AM - 12:00 PM Introduction to Marketing 3 MKT 819 $669 Thurs, Sep 17 - Dec 10 Labour Relations 3 HRM 899 $669 Sat, Sep 19 - Nov 7 9:00 AM - 4:00 PM Management Information Systems 3 ACC 932 $669 Tues, Sep 15 - Dec 8 6:30 PM - 9:45 PM Market Research 3 MKT 104 $669 Wed, Sep 16 - Dec 9 Marketing Plans & Implementation Occupational Health & Safety Operations Management Techniques Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Mar 14 - Jun 5 (O) C22 Feb 22 - May 14 (O) C21 Sep 15 - Feb 20 (OSS) C31 Tues, Jan 12 - Apr 5 Jan 15 - Jun 18 (OSS) C31 Nov 15 - Apr 16 (OSS) C32 6:30 PM - 9:45 PM Mar 15 - Aug 20 (OSS) C32 3 MKT 101 $669 Sep 14 - Dec 6 (O) C21 Tues, Jan 12 - Apr 5 3 HRM 921 $669 Sep 14 - Dec 5 (O) C21 Thurs, Jan 14 - Apr 7 3 BUS 816 Organizational Behaviour 3 HRM 821 $669 Wed, Sep 16 - Dec 9 Principles & Practices of Supervision 3 BUS 847 $669 Tues, Sep 15 - Dec 14 Recruitment & Selection 3 HRM 897 $699 Mon, Sep 14 - Dec 14 Risk Assessment & Treatment Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 9 (O) C21 Nov 2 - Jan 23 (O) C22 3:00 PM - 6:00 PM Mar 7 - May 28 (O) C22 Jan 18 - Apr 10 (O) C21 Feb 22 - May 14 (O) C21 3 RSK 714 $729 Thurs, Jan 14 - Apr 7 Risk Financing 3 RSK 715 $729 Sep 14 - Dec 6 (O) C21 Risk Management Principles & Practices 3 RSK 713 $729 Mon, Sep 14 - Dec 14 Jan 18 - Apr 10 (O) C21 Social Media Research & Techniques 3 PUB 113 $669 Sat, Jan 9 - Apr 16 12:30 PM - 3:30 PM Training & Development 3 HRM 902 $699 Nov 2 - Jan 23 (O) C21 Tues, Jan 12 - Apr 5 Web Analytics 3 WAP 101 $2,895 Sep 14 - Dec 6 (O) C21 8 Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) and online self-study (OSS) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at

11 Human Resources Management People + Skills. Enrol today! ext Full Diploma now available online! Many courses in this program fill up quickly. Enrol early to avoid disappointment! The Human Resources Management program has been designed in association with the DeGroote School of Business to help human resources professionals succeed as strategic partners within their organization. Gain university-level knowledge and applied skills in the key human resources disciplines of recruitment, strategic planning, training, labour relations, compensation, health and safety, and human behaviour. Format in-person, weekdays, evenings and weekends online Who Should Take This Program anyone wishing to pursue a career in human resources Anyone pursuing a Certified Human Resources Professional (CHRP ) or Certified Human Resources Leader (CHRL ) designation Managers who want to gain confidence in human resources issues There is no formal admission procedure. Courses can be taken as part of the program or individually. Diploma in Human Resources Management Requirements all 5 core courses + 3 elective courses (24 units of credit in total) FAST TRACK! Diploma can be completed on a part-time basis or in 12 months with a fast-track course load (September start). Professional Designation Human Resources Professionals Association (HRPA ) Students pursuing an external designation such as CHRP are responsible for ensuring that they satisfy the external program s requirements. Courses approved by the Human Resources Professionals Association are noted in the schedule on the next page. Effective October 2014, a university degree is no longer required for the CHRP designation. For information on the three (3) HR designations: CHRP, CHRL and CHRE, offered through HRPA, visit Students who complete the diploma may apply for advanced credits towards degree studies. McMaster was the place I wanted to be. The teachers are professionals by day and instructors by night so they bring a lot of real-world experience to classes. The opportunity offered by the Human Resources Diploma program at McMaster has been just fabulous for me. It s going to open a lot of doors. Nicole Fraser, Human Resources Management Diploma student Watch Nicole s story: mcmastercce.ca/nicole 9

12 BUSINESS & MANAGEMENT HUMAN RESOURCES MANAGEMENT Core Courses Compensation Understand the process, issues and techniques involved in developing and administering a compensation system. Human Resources Management Using an experiential approach, this course explores the fundamentals of human resources management. This course (or equivalent) is the suggested prerequisite for all others in the program. Labour Relations Study the relationship between employers and employees in Ontario, including collective bargaining and grievance resolution. Organizational Behaviour Examine the structure and function of human behaviour in organizations. Study behavioural influences that affect productivity, organizational effectiveness and efficiency. Recruitment & Selection Explore recruitment, selection, job analysis, competency modelling, screening, interviewing and decision-making. Elective Courses Basic Bookkeeping Review fundamental principles and skills associated with a senior high school-level understanding of bookkeeping. This course does not count as an elective credit. Business Communications Gain the knowledge and skills associated with clearly receiving, transmitting and communicating information within the business environment. Business Finance & Accounting Become familiar with the concepts, language and uses of financial and management accounting in business, including statements, budgets and profit planning. Human Resources Planning Examine human resources planning theory, including job analysis, planning and forecasting, management development, information systems and program implementation. Occupational Health & Safety Explore technical, legislative, political and personal safety issues in the workplace. Principles & Practices of Supervision Understand behaviours that lead to effective supervision. Explore the concept of situational leadership. Training & Development Examine the function of training and development, including the psychology of learning, needs assessment, program design and evaluation, and group dynamics. Wellness in the Workplace Examine why health promotions make sense as a return on investment for employers and gain insight into the process of designing, managing and evaluating a program. Fall 2015 In-person Fall 2015 Online or Online Self-study Winter 2016 In-person Winter 2016 Online or Online Self-study Course Name Units Course # Tutition Date/Time Section Offered Section Date/Time Section Offered Section Basic Bookkeeping 1.5 ACC 830 $439 Sep 15 - Dec 15 (OSS) C31 Jan 15 - Apr 15 (OSS) C31 Nov 15 - Feb 15 (OSS) C32 Mar 15 - Jun 15 (OSS) C32 Business Communications 3 BUS 850 $669 Tues, Sep 15 - Dec 14 Sep 14 - Dec 6 (O) C21 Mon, Jan 11 - Apr 16 Jan 18 - Apr 10 (O) C21 Business Finance & Accounting 3 HRM 817 $669 Tues, Sep 15 - Dec 8 Sep 14 - Dec 5 (O) C21 Sat, Jan 9 - Apr 16 Jan 18 - Apr 9 (O) C21 Nov 2 - Jan 23 (O) C22 9:00 AM - 12:00 PM Mar 7 - May 28 (O) C22 Compensation 3 HRM 898 $669 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Human Resources Management Human Resources Planning 3 HRM 901 $669 Thurs, Sep 17 - Dec 10 3 HRM 923 $669 Tues, Sep 15 - Dec 8 Labour Relations 3 HRM 899 $669 Sat, Sep 19 - Nov 7 9:00 AM - 4:00 PM Occupational Health & Safety Organizational Behaviour Principles & Practices of Supervision Sep 14 - Dec 5 (O) C21 Mon, Jan 11 - Apr 1 Jan 18 - Apr 9 (O) C21 Feb 22 - May 14 (O) C21 Feb 22 - May 14 (O) C21 3 HRM 921 $669 Sep 14 - Dec 5 (O) C21 Thurs, Jan 14 - Apr 7 3 HRM 821 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 9 (O) C21 Nov 2 - Jan 23 (O) C22 3:00 PM - 6:00 PM Mar 7 - May 28 (O) C22 3 BUS 847 $669 Tues, Sep 15 - Dec 14 Jan 18 - Apr 10 (O) C21 Recruitment & Selection 3 HRM 897 $699 Mon, Sep 14 - Dec 14 Feb 22 - May 14 (O) C21 Training & Development 3 HRM 902 $699 Nov 2 - Jan 23 (O) C21 Tues, Jan 12 - Apr 5 Wellness in the Workplace 3 HRM Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) and online self-study (OSS) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at

13 Computer Training Workshops Putting technology into practice. Enrol today! ext Eight new courses added! Visit program website for full course descriptions. Technology is a critical tool in today s workplace. Maximize your productivity and increase your contribution at work by learning how to effectively use the latest software. McMaster s computer training workshops provide participants with in-class hands-on practical experience and expert instruction in a variety of popular software. Fall 2015 Workshops Legend: New course Full day, 9 AM - 4 PM; cost: $329* Half day, 9 AM - 12 PM; cost: $129 Two full days, 9 AM - 4 PM; cost: $599* Half day, 1 PM - 4 PM; cost: $129* Two evenings, ; cost: $329* * Workshop/Course # Access 2010 Fundamentals: Designing a Database COT 608 Access 2010 Fundamentals: Manipulating a Database COT 609 Adobe Acrobat 11 COT 602 Section Date/Time/Cost C02 C02 Thurs, Sep 24 Excel 2010 Macro Fundamentals COT 575 Thurs, Oct 1 Tues, Oct 6 Tues, Dec 1 Excel 2010 Pivot Tables COT 576 Tues, Oct 6 C02 Tues, Dec 1 Google Collaborative Tools COT 616 Tues, Oct 20 HTML & CSS Fundamentals COT 617 Fri, Sep 25 Wed, Oct 28 Fri, Nov 20 Mon, Nov 2 & Mon, Nov 9 Adobe Dreamweaver CS6 Next Steps COT 246 Mon, Nov 16 & Mon, Nov 23 Adobe InDesign CS6 COT 603 Fri, Dec 4 Adobe Photoshop CS6 COT 600 Drupal COT 610 Excel 2010 Fundamentals COT 571 C02 Section Date/Time/Cost C02 Wed, Oct 21 Adobe Dreamweaver CS6 Fundamentals COT 245 Excel 2010 Formula Foundations COT 572 Workshop/Course # Joomla! COT 611 Thurs, Nov 5 Microsoft Graphics COT 615 Tues, Nov 10 Outlook Basics COT 588 Tues, Oct 27 Outlook 2010 Beyond COT 589 Thurs, Oct 22 & Fri, Oct 23 Tues, Oct 27 PowerPoint Fundamentals COT 614 Thurs, Nov 12 Thurs, Nov 5 Prezi COT 618 Wed, Nov 25 Tues, Sep 22 Project 2010 Fundamentals COT 606 Fri, Nov 6 Tues, Nov 10 Project 2010 Next Steps COT 607 Fri, Nov 13 Tues, Sep 22 Word 2010 Fundamentals COT 560 Thurs, Nov 19 C02 Tues, Nov 17 Word 2010 Lists, Columns & Tabs COT 561 Thurs, Nov 19 Tues, Sep 29 Word 2010 Tables & Templates COT 563 Thurs, Nov 26 C02 Tues, Nov 17 Thurs, Nov 26 Excel 2010 Charts COT 573 Tues, Nov 24 Word 2010 Mail Merge & Collaboration COT 568 Excel 2010 Data Manipulation COT 574 Tues, Sep 29 WordPress COT 612 Thurs, Oct 29 C02 Tues, Nov 24 Excel 2010 More Formulas Explored COT 613 * HST must be added to workshop costs. Visit for the latest schedule, complete workshop details and description, cancellation policy, and enrolment process. Due to the new enrolment system, course numbers have changed but course titles and content have not. Former course numbers can be found on the course description pages at Do you need personalized training for a Microsoft Office program such as Word or PowerPoint? We offer individual (or small group) tutorial sessions. Contact CCE to learn more. 11

14 The Essentials Critical tools for professional success. Enrol today! ext Are you as efficient and productive during the workday as you d like to be? Do you have the professional and interpersonal skills to excel in today s competitive business environment? Through a series of highly concentrated programs that you can tailor to your needs, the Essentials sessions offer crucial tools to help you achieve your professional goals. Business Essentials Succeeding in any business endeavour really comes down to a few timehonoured principles that are applicable in a variety of business settings. Learn the skills required to become a successful business manager: strategic planning, communication, finance and superior customer service. Communication Essentials Knowing how to communicate effectively is an indispensable skill. The ability to express yourself clearly and confidently affects both your professional and personal life and can have a significant impact on your relationships with others. Learn valuable verbal and written skills that will improve your interpersonal communication immediately. Innovation Essentials The process of solving workplace problems is often the ideal springboard for enhancing creativity and innovation within your organization. This program will train you to think critically and assess an array of options when problems arise. The end result will see you treating problem-solving as an opportunity to push boundaries and expand possibilities. Leadership Essentials Great leaders are made, not born. Learn how to tap into your natural leadership abilities and enhance your credibility in the workplace. With the insights gained in this program you ll discover how to improve productivity and better motivate your team. Productivity Essentials Studies show that a significant amount of time is lost during the workday due to disorganization. This program will teach you the secrets of effectively organizing your time, prioritizing your commitments and optimizing your professional interactions with management, co-workers and customers. By implementing these simple and effective strategies, you ll achieve a significantly increased level of personal productivity. Team Essentials Teamwork is crucial to any harmonious work environment. This program examines the qualities that foster truly outstanding teamwork. You ll learn how to effectively manage, motivate and work as part of a successful team, including, most importantly, how to strengthen your overall team by recognizing the individual strengths of your team members. Complete 5 days of training within a program above to earn a Certificate of Completion. I truly enjoyed the real life examples. They added substance and strength to the material content. Also, the pace was just perfect. The exercises and case studies were very helpful in solidifying the theoretical concepts. The McMaster instructors are just excellent. Julie Makarski, Essentials Student Bring a Course to my Office Call ext for details. 12

15 BUSINESS & MANAGEMENT The Essentials Essentials Programs Fall 2015/Winter 2016 Schedule Instructor Cost Course Duration (days) Business Essentials Communication Essentials Innovation Essentials Leadership Essentials Productivity Essentials Team Essentials Achieving SMART Goals (ESS 837) Thurs, Nov 5, 9 AM - 5 PM Laura Cole $445 1 Redesigned! The Art of Active Listening (ESS 797) Tues, Sep 29, 9 AM - 12:30 PM Lori Wilson $ Building High-Performance Teams (ESS 871) Tues, Jan 26, 9 AM - 5 PM & Willi Wiesner $895 2 Tues, Feb 2, 9 AM - 5 PM Business Storytelling (ESS 817) Thurs, Oct 15, 9 AM - 5 PM Diana Kawarsky $445 1 Coaching & Mentoring (ESS 902) Wed, Feb 10, 9 AM - 5 PM & Lori Wilson $895 2 Wed, Feb 17, 9 AM - 5 PM Conflict Resolution in the Workplace 1 (ESS 899) Creating Your Work-Life Balance (ESS 816) Thurs, Apr 7, 9 AM - 12:30 PM Lori Wilson $ Creative and Critical Thinking (ESS 862) 2 Customer Service Excellence (ESS 801) Tues, Oct 27, 9 AM - 12:30 PM Peter O'Donnell $ Dealing with Difficult People (ESS 800) 0.5 Dynamic Decision Making (ESS 814) Thurs, Nov 12, 9 AM - 5 PM Jonathan Hughes $495 1 Delegating that Works (ESS 806) 1 Delivering Powerful Presentations (ESS 838) 1 Effective Business Writing (ESS 895) 1 Emotional Intelligence at Work (ESS 835) * Wed, Dec 9, 9 AM - 5 PM Lori Wilson $495 1 Finance for Non-Financial Managers Tues, Nov 10, 9 AM - 5 PM & Mike Michalski $895 2 (ESS 874) Tues, Nov 17, 9 AM - 5 PM Giving and Receiving Constructive Feedback Wed, Oct 21, 9 AM - 5 PM Susan Vaughan $445 1 (ESS 834) Leadership Foundations (ESS 811) * Wed, Nov 25, 9 AM - 5 PM Linda Pickard $495 1 Leading Applied Creativity (ESS 828) 2 Leading Change for Success (ESS 812) 1 Maximizing Personal Productivity (ESS 802) 1 Meetings that Make a Difference (ESS 798) 0.5 Navigating Change for Success (ESS 810) 1 Negotiation Skills (ESS 877) Tues, Dec 1, 9 AM - 5 PM Janice Locke $445 1 Personal Leadership: Building from our 1 Strengths (ESS 813) Problem-Solving Primer (ESS 808)^ 1 Project Management (ESS 836) Wed, Sept 23, 9 AM - 5 PM & Susan Vaughan $895 2 Wed, Sept 30, 9 AM - 5 PM Strategic Planning Fundamentals (ESS 804) 1 Strengthening Communications with Tues, Mar 1, 9 AM - 5 PM Linda Spence $495 1 True Colors (ESS 807) Supervision Essentials (ESS 796)^ 1 Unleashing Creativity with IMPROV! (ESS 815) Wed, Oct 7, 9 AM - 12:30 PM Linda Spence $ Using Outlook 2010 to Maximize Personal Productivity (ESS 803) 0.5 Checkmark denotes that course is aligned under the program. Course fees include refreshments, lunch and materials (lunch is not included for half-day courses). Upon successful completion, 1-day and 2-day courses may be applied towards elective requirements in the Business Administration Diploma. * Students must enrol at least two weeks before the start date to allow time for an online assessment to be completed prior to the course. ^ Course is approved for professional development units by the Project Management Institute (PMI). PMI is a registered mark of the Project Management Institute, Inc. Visit for more details related to course description, Certificate of Completion, enrolment process, cancellation policy and more. Former course numbers can be found on the course description pages at 13

16 Lean Six Sigma Seeking perfection. Professionals with Lean Six Sigma credentials have long been valued in the manufacturing sector for their ability to meet customer specifications by improving performance, reliability and value while reducing defects and variation in the deliverable product or service. There is also a growing trend of recruiting for this skill set in the health care, financial services, information technology and government sectors. Enrol today! ext Now offered in Burlington! McMaster University s Lean Six Sigma Green Belt program utilizes the DMAIC (Define, Measure, Analyze, Improve, Control) method, providing the roadmap, tools and methods to successfully drive improved process solutions. Participants who successfully complete the program will be awarded a Lean Six Sigma Green Belt Certificate of Completion from McMaster University. See website for details. Who Should Take This Program Project managers, engineers, quality experts and continuous improvement specialists searching for opportunities to drive greater organizational value Leaders at all levels of the organization focused on identifying opportunities for dramatic improvement in customer satisfaction and corporate profitability Groups of employees from organizations seeking greater value and success (having already employed lean process improvement methods) Professional Designations This program qualifies for 70 PDUs from the Project Management Institute (PMI). The McMaster Lean Six Sigma course spurred a fundamental shift in thinking. We were working on real-life business cases that had meaning to us. It s an excellent investment in our company that will benefit our customers and our team. Trevor Pocaluyko, Operations Manager, Turkstra Lumber Fall 2015 Burlington McMaster s Ron Joyce Centre (RJC) 4350 South Service Road, Burlington, ON Module Format Date 1. Introduction Online Oct Define Phase/Measure Phase In-person (RJC) Oct Live Project & Analyze Phase Online Oct 21 - Nov Improve Phase/Lean Thinking/ Control Phase In-person (RJC) Nov Plant Tour and Project Work In-person (RJC) Nov 25 Early Bird Special $400 off program fee if enrolled by September 25, Program fee $4, The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

17 Project Management Always on target. Enrol today! project-management ext Today s business environment is fast-paced and constantly evolving. Stay ahead by choosing a career that s always in demand. Those who invest in project management training deliver higher quality results with fewer resources; organizations value people who are versatile with deep, strategic insight. Learn how to establish realistic schedules, manage detailed budgets and calculate risk while mastering project leadership and communication in this invaluable training for professionals of all levels. NEW courses available in Fall 2015! Format All sessions are held during the day, in person at the McMaster University Centre for Continuing Education at One James North. Project Management Program Cohort with six modules; a total of 18 weekday and Saturday classroom days from September to December upon program completion, participants will receive a Certificate of Completion in Project Management from McMaster University Agile Project Management A 4-day introductory course to Agile PMP Exam Prep Boot Camp A 5-day intense exam preparation course WHO SHOULD TAKE THESE COURSES? anyone who manages projects, from team members to senior executives anyone pursing a Project Management Professional (PMP) designation or other credentials from the Project Management Institute Career-minded individuals who want to ensure they have mastered the skills employers value most The Project Management program was phenomenal. The McMaster instructors came with such a wealth of knowledge and expertise and such a passion and energy to share their learnings. The program has enabled me to expand upon my knowledge and further develop my skills. The program truly opened up my career path. Bobby Jo Smith, Project Management program participant NEW PMP Exam Prep Boot Camp (PMP 201) Gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition and other sources, this course includes a wide variety of learning tools and study aids, all using PMI terminology. NEW Agile Project Management (PMP 301) In this course, you'll walk through a project using the agile project management methodology from conception to completion. You will learn and apply agile practices as you determine ways to make your own projects more agile. Fall 2015 Watch Bobby Jo s story: mcmastercce.ca/bobby-jo Module PDUs Date Cost PMP 201 PMP Exam Prep Boot Camp 35 Nov 5, 6, 7, 9, 10 (8:30 am - 4:30 pm) $2,495 PMP 301 Agile Project Management 28 Nov 20, 21, Dec 4, 5 (9 am - 4 pm) $1,995 Please note these courses will run pending a minimum number of participants. PMP 201 and PMP 301 cannot be used towards either the Project Management Certificate of Completion or as Business Administration electives. PMBOK, PMI, PMP and the REP logo are registered trademarks of the Project Management Institute, Inc. 15

18 BUSINESS & MANAGEMENT PROJECT MANAGEMENT Project Management Program PMP 101 Module 1: Project Management Fundamentals This course provides an introduction on how to effectively manage all phases of a project. You will learn the project management framework of initiation, planning, execution, control and formal closing and discover what it takes to ensure project success. In this skills-building course, you will focus on practical tools and techniques. This course is the prerequisite for all other modules. PMP 102 Module 2: Project Leadership & Communication Managing a successful project involves more than schedules and templates it requires the ability to work effectively with people in a variety of roles. The course provides an interactive classroom environment, supplemented by hands-on exercises and self-assessments, to help you practice and understand the various models, strategies, tools and techniques in applying effective management, leadership and communication skills. PMP 103 Module 3: Scheduling & Cost Control Get the skills you need to effectively establish and manage a realistic schedule and detailed budget. You ll learn to develop an integrated budget and schedule while monitoring project performance during execution. You will be introduced to analytical techniques, and learn the management tools that help to ensure projects are delivered on time and within budget, as well as the importance of creating baselines for the project schedules and budgets. PMP 104 Module 4: Risk Management Learn to proactively reduce the probability of project failure. In this course, you will learn to use proven approaches and techniques specific to risk management. You will learn to plan and analyze projects so as to minimize risk in a formal environment. You will identify, analyze and address uncertainty throughout the project life-cycle and incorporate lessons learned and industry best practices related to risk management. PMP 105 Module 5: Contract Management Principles & Practices Discover how to manage all aspects of project procurement effectively. You will learn the logic behind contracting principles and practices, and you ll learn the terms, techniques, and tools of converting project needs into outsourced goods and services. You will learn to ensure successful procurements by gaining an understanding of the roles, responsibilities, and expectations of the internal and external stakeholders involved in the procurement chain. PMP 106 Module 6: Quality in Project Management In this course, you will learn how to integrate quality management concepts, tools and processes to plan quality into your projects. The course provides hands-on exercises that further your learning experience by applying quality planning, quality assurance and quality control concepts to increase the likelihood of project success. Fall 2015 Module PDUs Date (Courses run 9 AM - 4 PM) PMP 101 Module 1: Project Management Fundamentals 21 Sept 17, 18, 19 $1,495 PMP 102 Module 2: Project Leadership & Communication 21 Oct 1, 2, 3 $1,495 PMP 103 Module 3: Scheduling & Cost Control 28 Oct 23, 24, 30, 31 $1,895 PMP 104 Module 4: Risk Management 21 Nov 12, 13, 14 $1,495 PMP 105 Module 5: Contract Management Principles & Practices 21 Nov 26, 27, 28 $1,495 PMP 106 Module 6: Quality in Project Management 14 Dec 11 & 12 $995 Enrol in all 6 Modules before Aug 14, 2015 $6,899 (SAVE MORE THAN $1,950!) Enrol in all 6 Modules after Aug 14, 2015 $7,399 (SAVE MORE THAN $1,450!) Cost Professional Designations McMaster University s Centre for Continuing Education has been approved as a Registered Education Provider of project management training by the Project Management Institute (PMI). Certificate of Completion Requirements Participants who successfully complete all 6 modules with full participation, attendance in module activities and a passing grade in each module exam will be awarded a Certificate of Completion from McMaster University. Stackable Credentials The Certificate of Completion earned through this program may be counted towards the Project Management Concentration in the Business Administration Diploma. 16

19 Risk Management Planning to manage the unimaginable. Risk is part of our everyday lives. Learning how to assess, identify, communicate and control the exposure of risk will enable you to better create and implement structured risk management programs within your organization. Enrol today! ext Study online or in person! Earn a McMaster Certificate of Completion in Risk Management by completing all three courses. McMaster s Risk Management courses can also be used towards earning a Business Administration Diploma with a Risk Management Concentration. Who Should Take This Program anyone working in an area of business where risk is assessed (Insurance, Finance, Healthcare, Hospitality, Technology and more) professionals pursuing Canadian Risk Management (CRM) or Fellow Chartered Insurance Professional (FCIP) designations Professional Designations After completing this program, you will be ready to apply for the Canadian Risk Management (CRM) designation from the Global Risk Management Institute. The courses in this program also count towards the Insurance Institute s Fellow Chartered Insurance Professional (FCIP) designation. Certificate of Completion in Risk Management Complete all three risk courses to be awarded a Certificate of Completion in Risk Management. Diploma in Business Administration Risk Management Concentration Complete all three risk courses and the five Business Administration core courses to be awarded a Diploma in Business Administration with a Risk Management concentration. Courses Courses should be taken in the following sequence: 1. Risk Management Principles & Practices Discover how to identify, analyze and develop alternative techniques for treating loss exposures. Learn to choose the best risk management alternative and select the most appropriate techniques for handling each exposure. 2. Risk Assessment & Treatment Explore the selection, implementation and monitoring of risk control techniques that are essential in preventing or minimizing potential losses before they occur. Examine fault-free study, statistical analysis, contractual liability reviews and in-house safety programs. Study the two dimensions of loss, frequency and severity, with particular attention on losses to property, people, net income and liability. 3. Risk Financing Examine the selection, implementation and monitoring of risk financing techniques, which are ways an organization can obtain funds to pay for any accidental losses that occur. Study the framework and criteria for risk financing techniques; financing property, net income, liability and human resources losses; accounting and some income tax aspects of accidental losses; implementing risk retention, including use of affiliated assurers; insurance pricing; selection of insurers and their representatives; and risk cost allocation. Fall 2015 In-person Fall 2015 Online Winter 2016 In-person Winter 2016 Online Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Risk Management 3 RSK 713 $729 Mon, Sep 14 - Dec 14 Jan 18 - Apr 10 (O) C21 Principles & Practices * Risk Assessment & Treatment 3 RSK 714 $729 Thurs, Jan 14 - Apr 7 Risk Financing ** 3 RSK 715 $729 Sep 14 - Dec 6 (O) C21 * New students must start program with this course. ** Course only available for students who have completed Risk Management Principles & Practices and Risk Assessment & Treatment. Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at 17

20 Web Analytics Harness the digital world to power your business. ENROL TODAY! ext The web tools your organization already has from your website, social media and online customer communications to web views, customer loyalty programs or enewsletters contain a virtual goldmine of data. The staggering amount of data created on a daily basis requires professionals with a unique skill set to gather, evaluate and translate the information into actionable business goals. Professionals who understand how to extract and analyze this information and translate it into strategic decisions are among the most in-demand employees in business today. FORMAT 100% online 5 modules Budget for 2-3 hours of independent work in addition to online class time per module Web Analytics was developed collaboratively with leading industry experts from Google, Cardinal Path, CLICKINSIGHT, Online Authority and others. Develop the specialized skills to uncover, communicate and act on meaningful patterns in your organization s online data. You ll gain valuable insights from sharing with other program participants, Advisory Board members and facilitators who can offer advice on how to strengthen your organization s online strategy, and what today s web analytics professionals need to get hired by top employers. Who Should Take This Program Marketing professionals Website developers Web and digital media professionals Business analysts anyone wanting to leverage digital analytics for business growth How will this benefit my current or future career? Becoming a web analyst is not just about learning how to harness online data, it s also about enhancing your critical thinking skills to tie digital analytics to your organization s business goals and strategy. VIDEO: What is Web ANalytics? Watch a 2-minute overview at mcmastercce.ca/web-analytics Fall 2015 Online Module 1. Introduction to Web Analytics Sept 14 - Sept Digital Collection Techniques and Metrics Sept 28 - Oct Actionable Web Analytics: Key Performance Indicators Oct 13 - Nov 1 4. Mastering the Tools: Maximizing your Digital Analytics Platform Nov 2 - Nov Converting Digital Data into Success Nov 23 - Dec 6 Early Registration Savings Enrol by Aug 23 to save $400! Program fee $2,895 Date 18

21 Marketing There s marketing in everything. Successful marketing requires developing, communicating and executing a thoughtful and strategic marketing plan. From analyzing customer trends to building relationships to understanding the competition, effective marketers have a range of communication, business and analytical skills. Enrol today! ext NEW! Many courses are now available online! Developed in association with the DeGroote School of Business, the Marketing program will help you gain or enhance the knowledge and skills required to excel in a marketing role. FEATURES university-level courses offered in social media, market research, integrated marketing communications and branding students set their own pace of study and choose how many courses they would like to take at a time. Courses are conveniently scheduled outside of traditional working hours as well as online No formal admission procedure Courses can be taken individually or as part of the diploma program FORMAT in-person, evenings and weekends Online Who Should Take This Program Newcomers to the field Professionals with marketing duties wishing to enhance their skills Professional Designation This diploma meets the educational qualification for the Graduate Member (GCInst.M) designation from the Canadian Institute of Marketing. International Institute of Marketing Professionals Certified Marketing Management Professional designation International Institute of Marketing Professionals (IIMP ) is an independent not-for-profit professional organization that develops and advocates international standards within the marketing field. IIMP is a pioneer in its leadership and strategic approach towards developing the Internationally Accepted Marketing Standards based upon Generally Accepted Marketing Principles and Practices in the field of marketing. The IIMP s global network consists of marketing academics, consultants and practitioners in 192 countries. Learn more at Diploma in Marketing Requirements All 5 core courses + 3 elective courses (24 units of credit in total) FAST TRACK! Diploma can be completed on a part-time basis or in less than 12 months with a fast-track course load. The Marketing Diploma at McMaster gave me the confidence and the education to really build off, no matter what area of marketing I went into. Right out of the program, I was offered three very different marketing jobs, and the courses gave me a solid foundation to build upon. Ngoc Nguyen, Marketing Diploma Graduate Watch Ngoc s story: mcmastercce.ca/ngoc 19

22 COMMUNICATION & DESIGN Marketing Core Courses Business Foundations Examine business in a Canadian context, including finance, human resources, marketing, operations and general management. Consumer Behaviour Study why and how consumers make decisions, including consumer psychology and social responsibility. Integrated Marketing Communications Examine strategic communications and the effective use of advertising, sales promotion, personal selling, public relations, event marketing and media. Introduction to Marketing Learn essential marketing concepts, including product development, market segments, pricing strategies, brand equity, distribution channels and promotional activities. This course takes a consumer-centred approach to marketing. This course (or equivalent) is the prerequisite for all other courses in this program. Marketing Plans & Implementation Learn to create and communicate marketing plans, including marketing audits, market analysis, strategy, tactics and implementation tools. Elective Courses Branding & Image Explore the foundation, application and management of a strong brand, including key principles and brand equity, characteristics of a strong brand, brand building and positioning, and the role of ethics in branding. Building Social Media Relationships Explore the theoretical and applied aspects of social media tools such as wikis, blogs and social media websites (like Facebook and YouTube) to engage new audiences and build relationships. Business-to-Business Marketing To be effective, marketing strategies need to take into account not only the customer, but also the customer s customer. Learn the basic institutional details and principles of successful business-to-business marketing. Market Research In today s marketing landscape, data can be difficult to collect and can even be misleading and confusing. Assess marketing research techniques that will help you collect and analyze data for effective marketing plans. Social Media Research & Techniques Apply your social media knowledge to public relations practice by conducting research, campaigns and engaging communities. Study current business cases to explore best practices. Prerequisite: Building Social Media Relationships Fall 2015 In-person Fall 2015 Online Winter 2016 In-person Winter 2016 Online Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Branding & Image 3 MKT 106 $669 Sat, Sep 19 - Dec 19 Jan 18 - Apr 10 (O) C21 9:00 AM - 12:00 PM Building Social Media 3 PUB 111 $669 Sat, Sep 19 - Dec 19 Tues, Jan 12 - Apr 5 Relationships 9:00 AM - 12:00 PM Business Foundations 3 BUS 825 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Nov 2 - Jan 20 (O) C22 Business-to-Business 3 MKT 107 Marketing Consumer Behaviour 3 MKT 102 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Integrated Marketing Communications Introduction to Marketing 3 MKT 103 $669 Sat, Jan 9 - Apr 16 9:00 AM - 12:00 PM 3 MKT 819 $669 Thurs, Sep 17 - Dec 10 Market Research 3 MKT 104 $669 Wed, Sep 16 - Dec 9 Marketing Plans & Implementation Social Media Research & Techniques Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 3 MKT 101 $669 Sep 14 - Dec 6 (O) C21 Tues, Jan 12 - Apr 5 3 PUB 113 $669 Sat, Jan 9 - Apr 16 12:30 PM - 3:30 PM Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) courses at least 10 days prior to start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at Jan 18 - Apr 10 (O) C21 Mar 14 - Jun 5 (O) C22 20

23 Public Relations Make yourself heard and understood ext The McMaster CCE Public Relations program is currently being phased out. No new students are being admitted to the program at this time. Prospective students may be interested in the Business Administration (p. 5) or Marketing (p. 19) programs. McMaster CCE is committed to providing an opportunity for current Public Relations students to complete the program. Current students should carefully review the schedule below as some courses are being offered for the last time before the program closes. FORMAT in-person, evenings and weekends Certificate in Public Relations Requirements Introduction to Public Relations Practice + any 5 courses (18 units of credit in total) Diploma in Public Relations Management Requirements All 6 core courses + 3 electives courses (27 units of credit in total) Core Courses Business Management for Public Relations Introduction to Public Relations Practice Measurement & Evaluation in Public Relations Media Relations Public Relations Planning & Management Public Relations Writing Elective Courses Building Social Media Relationships Employee Communications Final Project (Independent Study) Internship Issue & Crisis Communication Planning Social Media Research & Techniques For full course descriptions visit * This is the FINAL OFFERING of these courses ** These courses are tentatively scheduled to run again in Fall 2016 Fall 2015 In-person Winter 2016 In-person Course Name Units Course # Tuition Date/Time Section Date/Time Section Building Social Media Relationships 3 PUB 111 $669 Sat, Sep 19 - Dec 19, 9:00 AM - 12:00 PM Tues, Jan 12 - Apr 5, Business Management for Public Relations * 3 PUB 105 $669 Wed, Jan 13 - Apr 6, Employee Communications 3 PUB 108 Final Project (Independent Study) 3 PUB 112 $669 Contact Program Manager Contact Program Manager Internship 3 PUB 114 $669 Contact Program Manager Contact Program Manager Introduction to Public Relations Practice * 3 PUB 101 $669 Wed, Sep 16 - Dec 9, Issue & Crisis Communication Planning 3 PUB 107 Measurement & Evaluation in Public Relations 3 PUB 106 (Final offering in Spring 2016) Media Relations ** 3 PUB 104 $669 Thurs, Sep 17 - Dec 10, Public Relations Planning & Management * 3 PUB 103 $669 Thurs, Jan 14 - Apr 7, Public Relations Writing ** 3 PUB 102 $669 Tues, Sep 15 - Dec 8, Social Media Research & Techniques 3 PUB 113 $669 Sat, Jan 9 - Apr 16, 12:30 PM - 3:30 PM Student fees of $7 per unit of credit have been included in the listed tuition fee. Students may not take both the Internship and the Final Project. Visit for the latest schedules, full course descriptions, policies, prerequisites, instructors and to enrol. Former course numbers can be found on the course description pages at 21

24 Web Design Discover the power of designing websites that work. ENROL TODAY! New Program, 100% Online! The new McMaster Web Design Certificate program will begin in September It is one of few university-level web design certificate programs in Canada, and will incorporate the principles and practices of web design with professional skills in demand by employers communication, collaboration, project planning and execution. The program is offered entirely online which allows students flexibility and the opportunity to learn from peers and instructors from across the country. This program will focus on helping students develop a strong portfolio for career growth/job search. FORMAT all courses are delivered online through McMaster s learning management system Courses are asynchronous you do not need to be online at a specific time each week to complete your work The first cohort begins September 2015 Who Should Take This Program anyone interested in pursuing a career in web design anyone with a background in graphic design, multi-media, communication and web analytics professionals in marketing, public relations, customer relations, business analysis and consumer research anyone seeking personal and/or professional development in the principles and practices of web design self-employed business people who want to plan, create and maintain a responsive website design Features showcase your work to future employers through the professional portfolio of projects you ll build throughout the program Collaborate with peers in a cohort model of delivery Learn from qualified and experienced web designers university-level certificate program Certificate in Web Design Requirements Successful completion of all 5 courses (15 units of academic credit) Enhance your knowledge and skills in the following areas: Web design principles and theory Communication and writing principles for the web HTML5, Javascript, CSS3 Database/Data-driven websites such as PHP, SQL, XML Responsive web design Project planning and management New and emerging trends McMaster s web design program provides students with the skills they need in today s demanding market. When we are hiring designers, we need to see a professional portfolio that demonstrates not only creativity and up-to-date software skills, but also thorough project planning and results. The program at McMaster makes students job-ready in the web design industry. Jim Nicholson, Vice-President, Virtual Image Corporate Web Solutions 22

25 COMMUNICATION & DESIGN Web Design Courses For complete course descriptions please visit mcmastercce.ca/web-design-cert/courses Course 1: Fundamentals of Web Design: Principles and Practices of Website Design * (3 Units) This course incorporates the foundational principles of web design with experiential activities relevant to the process of designing, producing and analyzing dynamic websites. The importance of interface as well as usability practices will be examined through the components of visual and text communications. Activities involving HTML5, CSS and other web-based applications launch the students professional portfolio. This is a prerequisite course for all courses in the program. Course 2: The Information Architecture: Design for Usability and Interactivity * (3 Units) This course will probe into the themes of visual and text communications. Exercises are designed for students to critique different websites in order to understand the connection between design and usability, accessibility, operations and maintenance. Prerequisite * : Fundamentals of Web Design: Principles and Practices of Website Design (course 1) Course 3: Web Design I: The Application of Web Design * (3 Units) This course will delve further into specific tools, standards and web design practices in conjunction with application activities to build the project portfolio. Students will learn how to build interactivity and heighten the design of website. Prerequisites * : Program courses 1 and 2 Course 4: Web Design II: Advanced Applications of Web Design * (3 Units) Building on Web Design I, this course will present advanced practices of design to meet the needs and demands of the client and user. Activities allow students to expand on their knowledge and skills in HTML, CSS, interactivity and site design principles. Prerequisites * : Program courses 1, 2 and 3 Course 5: Strategic Web Design: Building Data Driven Websites * (3 Units) Examine data manipulation involving PHP, SQL, SML and others. Concepts will be integrated with business practices to develop students skills in client management, assessing needs and the ability to adapt to new media and technology. Prerequisites * : Program courses 1, 2, 3 and 4 * Prerequisites are not always required for students who can demonstrate existing web design knowledge. Please contact [email protected] before enrolling if this applies to you Course Schedule * (September 2015 Cohort Start) Fall 2015 Online Winter 2016 Online Course Name Units Course # Tuition Offered Section Offered Section Fundamentals of Web Design: Principles & Practices of Website Design 3 WEB 201 $ Sep 14 - Dec 6 (O) C21 The Information Architecture: Design for Usability & Interactivity 3 WEB 202 $ Jan 11 - Apr 3 (O) C21 Web Design I: The Application of Web Design 3 WEB 203 $ Sep 14 - Dec 6 (O) C21 Web Design II: The Advanced Application of Web Design 3 WEB 204 $ Jan 11 - Apr 3 (O) C21 Strategic Web Design: Building Data Driven Websites 3 WEB 205 $ (offered in Spring 2016) * Schedule/fees are subject to change. ** Student fees of $7 per unit of credit have been included in the listed tuition fee. Each course is offered online for 12 weeks. Once students enrol, they are considered part of a cohort group. Cohort groups are encouraged to complete courses in sequence. 23

26 Addiction Education Bridging the gap between theory and practice. The Addiction Education programs were developed in partnership with the Faculty of Social Sciences to provide the theoretical knowledge and practical skills needed for working with people facing addiction. Apply today! ext National Award Winner for Continuing Education Program Excellence cauce-aepuc.ca 24 understand addictions and approaches to intervention, including assessment, treatment, relapse prevention, case management and self-help Develop or enhance individual and group counselling techniques explore the specific needs of the following groups/individuals: women, youth, seniors, adult children of alcoholics, people with concurrent disorders or other disabilities, and people with problem gambling FEATURES flexible course load for part-time study Applications accepted throughout the year FORMAT in-person, evenings and weekends online (self-study) courses with monthly start dates. Study at your own pace to meet assignment deadlines on-site contract training flexible course load applications accepted throughout the year monthly start dates mean you can begin whenever you re ready Admission Requirements Completed online application ( Current resume 1-2 page letter stating: previous training and experience in the helping field your assessment of your learning needs why you think this program will help you meet your learning needs $49 non-refundable application fee Who Should Take This Program addiction and mental health workers Nurses Counsellors Law enforcement professionals health and social service professionals Anyone aspiring to enter the above fields Addiction Careworker Diploma Requirements All 6 core courses 2 skill development electives 2 general electives (24 units of credit in total) Addiction Studies Certificate Requirements a minimum of 15 units of Addiction Education (approximately 6-8 courses) Professional Designations Courses are approved for continuing education hours through the Canadian Addiction Counsellor Certification Federation (CACCF). Students who are considering application to the qualifying examination with the CACCF for the International Certified Alcohol and Drug Counsellor designation (ICADC) should consult with the Program Manager for assistance in planning course selection based on these guidelines. ADD 121 (formerly /421) Working with Problem Gambling is approved by the Canadian Problem Gambling Certification Board for 30 hours of continuing education. I couldn t have asked for a better experience than the one I had at McMaster. The Addictions program prepared me thoroughly for this field by covering every major aspect of addiction work from pharmacology to case management to crisis intervention even important issues such as selfcare. I also learned what I feel is the proper philosophy to work in the field from McMaster s experienced instructors. I feel this is the best and most comprehensive addictions program in the country. Jefferson Ribout, CCADC, Addiction Education graduate Clinical Manager, Case Manager, Addiction Counsellor Watch Jefferson s story: mcmastercce.ca/jefferson

27 HEALTH & SOCIAL SERVICES ADDICTION EDUCATION Core Courses Case Management & Report Writing Examine the role and function of the case manager with emphasis on service coordination and liaison with other addiction and non-specific resources. Concepts & Dimensions of Group Work Practice Explore theories and models of group intervention with emphasis on developmental stages of groups and their application to work in addictions settings. Group dynamics, process and goals will be explored. Introduction to Addiction Provides an overview to theories of addiction and examines various drug groups and interventions currently used in Canada. Explores the prevention and treatment continuum in Canada. Pharmacology & Drug Abuse Provides a base of technical drug information for persons who require a basic understanding of the pharmacology of psychoactive drugs. Problem Management Skills for Helpers Introduces problem management based on Gerard Egan s problem management model. Focus on communications skills, empathy, probing and challenging. Solution-Focused Approaches in Addiction Counselling Provides a practical hands-on approach to utilizing three main theoretical models (Stages of Change, Motivational Interviewing and Solution-Focused Therapy) that are particularly helpful with individuals who are reluctant to change. Skill Development Electives Assessment of Addictive Behaviour Discuss how to assess addictive behaviour and other life areas, what questions to ask, how to engage even mandatory clients in treatment planning and matching services to the client. Concurrent Disorders in Addiction Examine how mental health disorders and addictions interact, resulting in a more complex assessment and treatment process. Learn how to screen and assess clients for both substance use and mental health disorders. Counselling for the Workplace: Principles of EAP Intervention Study a framework for providing assistance within the workplace through an examination of assessment in an EAP environment, crisis intervention, critical incident stress management, depression, grief, mediation and the role, if any, for spirituality. Counselling Techniques in Addiction Practice Review and integrate concepts and skills related to individual methods for helping. The use of demonstration and role-play provides the opportunity to practice counselling techniques. Crisis Intervention Examine a practical approach for dealing with crises that present themselves when working with substance abusers and their families. Issues related to helper burnout and self-care are also addressed. Diversity & Special Issues in Addiction Counselling Gain knowledge and skills for working with special populations struggling with alcohol and drug dependence, including ethnic and cultural diversity, sexual diversity, Indigenous Canadians, probation and parole clients, people with HIV/AIDS, anger/depression and eating disorders. Treatment of Addictive Behaviour Examine best practices, various interventions, the treatment of special populations and the client as the agent of change. Understanding & Preventing Relapse Study philosophies and models of relapse, effective assessment, treatment, case planning and counselling strategies. The Whole Person: Application of Personality Theories in Addiction Explore personality theories that attempt to explain the whole person from a biopsychosocial approach. Theories include the Psychoanalytic and Neo-Analytic Approach, Biological Theory, Social Learning Theory and others. General Electives Adult Children of Alcoholics Examine the phenomenon of ACOAs from three theoretical perspectives: Developmental Theory, Role Theory and Stress Theory. Patterns of behaviour and key issues in treatment are explored. Co-Dependency as an Addiction: A Critical Review Study how individuals can become addicted to others and to relationships, including the concept of co-dependency, contemporary psychological theories, treatment issues and strategies. Independent Study Explore an area of personal interest in addiction with instructor feedback to create a research paper incorporating the study objectives, findings and conclusions. Permission of Program Manager required. Older Canadians & Substance Abuse Examine issues related to the use and misuse of alcohol and other drugs by Canadian seniors. This practice-oriented course will help you effectively assess, intervene and plan. Practical Experience Elective This course integrates theory learned in the classroom with the practical experience of a clinical setting. Permission of Program Manager required. Professional Ethics & Helping Become familiar with the laws and ethics related to professional counselling. Learn what is acceptable protocol in the helping field. Program Development Develop the skills and knowledge required to gather and interpret data to identify a programming need for a specific population. Develop a formal program proposal to examine methods of attaining support for program implementation and to establish methods of program evaluation. Wellness & Work: Introduction to EAP Explore the concept of wellness, understand the history, growth and development of Employee Assistance Programs (EAP), and gain a framework to develop and implement programs through problem-solving activities. Working with Families & Addiction Be introduced to working with families and addictions, including a systemic approach to the dynamics of families when substance abuse is present. Working with Problem Gambling Explore problem gambling in individuals, the social and financial costs of gambling, and government and community responses to these effects in Canada. This course is approved by the Canadian Problem Gambling Certification Board for 30 specific hours of continuing education. 25

28 HEALTH & SOCIAL SERVICES ADDICTION EDUCATION Working with Women & Addiction Examine social and economic issues, and statistical information related to chemical use in women. Explore women-positive methods of intervention, treatment and self-help. Youth & Addiction Study aspects of working with young people experiencing difficulties from substance use, focusing on strategies to change behaviours, and assessment and treatment techniques within a framework of cognitive-behavioural interventions. Students enrolled in online self-study (OSS) courses have four months or six months to complete course requirements depending on the unit value. Students may complete coursework ahead of posted schedule. Online self-study courses begin on the first of each month. Students must enrol in online self-study courses at least 10 days prior to the start date. Fall 2015 In-person Fall 2015 Online Self-study Winter 2016 In-person Winter 2016 Online Self-study Course Units Course # Date/Time Section Tuition Offered Tuition Date/Time Section Tuition Offered Tuition Adult Children of Alcoholics 2 ADD 813 Monthly $529 Monthly $529 Assessment of Addictive Behaviour 2 ADD 888 Monthly $529 Case Management & Report Writing 2 ADD 862 Wed, Sep 23 - Nov 25 Codependency as an Addiction 2 ADD 832 Concepts & Dimensions of Group Work Practice $559 Monthly $529 Monthly $529 3 ADD 829 Monthly $629 Sat & Sun, Feb 20, 21, Mar 5, 6 9:00 AM - 5:00 PM $659 Monthly $629 Concurrent Disorders in Addiction 2 ADD 876 Sat & Sun, $559 Monthly $529 Monthly $529 Oct 17, 18, 31, Nov 1 9:00 AM - 5:00 PM Counselling for the Workplace: 2 ADD 471 Monthly $529 Monthly $629 Principles of EAP Intervention Counselling Techniques in 2 ADD 122 Addiction Practice Crisis Intervention 2 ADD 899 Diversity and Special Issues in 2 ADD 811 Addiction Counselling Independent Study 2 ADD 101 Monthly $529 Monthly $529 Introduction to Addiction 3 ADD 827 Sat & Sun, Sep 19, 20, Oct 3, 4 9:00 AM - 5:00 PM Older Canadians and Substance Abuse 2 ADD 865 $659 Monthly $629 Sat & Sun, Jan 16, 17, 30, 31 9:00 AM - 5:00 PM $659 Monthly $629 Pharmacology & Drug Abuse 2 ADD 874 Monthly $529 Monthly $529 Practical Experience Elective 2 ADD 400 Monthly $659 Monthly $659 Problem Management Skills 3 ADD 828 Sat & Sun, $659 Monthly $629 Monthly $629 for Helpers Nov 14, 15, 28, 29 9:00 AM - 5:00 PM Professional Ethics and Helping 2 ADD 831 Program Development 2 ADD 406 Monthly $529 Monthly $529 Solution-Focused Approaches in 3 ADD 830 Monthly $629 Monthly $629 Addiction Counselling Treatment of Addictive Behaviour 2 ADD 895 Monthly $529 Monthly $529 Understanding & Preventing Relapse 2 ADD 812 Monthly $529 Monthly $529 Wellness & Work: Introduction to EAP 2 ADD 470 Monthly $529 Monthly $529 The Whole Person: Application of 2 ADD 803 Monthly $529 Monthly $529 Personality Theories in Addiction Working with Families and Addiction 2 ADD 879 Sat & Sun, $559 Apr 9, 10, 23, 24 9:00 AM - 5:00 PM Working with Problem Gambling 2 ADD 121 Monthly $529 Monthly $529 Working with Women & Addiction 2 ADD 892 Monthly $529 Monthly $529 Youth & Addiction 2 ADD 894 Monthly $529 Monthly $ Student fees of $7 per unit of credit have been included in the listed tuition fee. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at

29 Case Management Helping clients navigate the health and social service systems. APPLY today! ext Developed in collaboration with industry experts and the Faculty of Social Sciences, the Case Management program helps health and social service professionals better perform care coordinator functions in a variety of practical settings. Application deadline: August 14, 2015 for Fall start FEATURES Understand the models and locate case management within health and social service policy frameworks Engage in case conferences with a diverse group of professionals from across the country study online Complete the program in just one year Certificate in Case Management Requirements all 5 courses (15 units of credit in total). This certificate must be completed within a 5-year time frame Admission Requirements A degree in a health or social service discipline, e.g., Nursing, Social Work, Occupational Therapy, Physical Therapy, Gerontology, Sociology, etc. FORMAT - or - A diploma from a community college in a related health or social service field, and relevant work experience A completed online application $49 non-refundable application fee all courses are delivered online through McMaster s Learning Management System Courses Essentials of Case Management Examine the fundamental concepts, components, principles and models of case management in various settings with an emphasis on current issues, trends and approaches. Prerequisite: Essentials is the recommended first course for the program. Case Management Process: Interaction with the Client & Support Systems Explore case management and its functions, the development and enhancement of case management, interagency relationships and formal/informal support systems focusing on the knowledge and interpersonal skills required by case managers to interact effectively with their clients. Diversity in Service Provision Explore the challenges and opportunities in providing client-centred care to diverse populations. Develop skills in anti-oppression practice, communication, conflict resolution and empowerment. Ethical, Legal & Financial Issues in Case Management Explore the ethical and legal issues of case management as well as financial and resource management issues encountered in practice. Linking Case Management Practice to Policy, Education & Research Examine the practices of quality case management using evidence-based research and education to influence policy and program development. Fall 2015 Winter 2016 Online * Online * Course Name Units Course # Tuition Date/Time Section Date/Time Section Essentials of Case Management Case Management Process: Interaction with the Client & Support Systems Linking Case Management Practice to Policy, Education & Research Ethical, Legal & Financial Issues in Case Management Diversity in Service Provision 3 CMT 501 $799 Sep 14 - Dec 21 (O) 3 CMT 511 $799 Sep 14 - Dec 21 (O) C21 Jan 11 - Apr 18 (O) C21 3 CMT 512 $799 Jan 11 - Apr 18 (O) 3 CMT 513 $799 Jan 11 - Apr 18 (O) 3 CMT 508 TBD Spring 2016 C21 C21 C21 * Date and time of scheduled online live chat to be determined. Consult with instructor for specific dates. Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. Former course numbers can be found on the course description pages at 27

30 Clinical Research Associate (CRA) APPLY today! ext Design, manage and maintain clinical trials. The Clinical Research Associate program, affiliated with the Faculty of Health Sciences, is designed to develop the concepts, skills, strategies, attitudes and knowledge required to perform clinical trials. Gain skills in the administration and progress of a clinical trial while understanding the ethical and legal ramifications for all participants. This program explores protocol development, data collection, analysis, monitoring, recording, auditing, ethics and regulations, liabilities and responsibilities of conducting research with human subjects. Who Should Take This Program professionals from a variety of academic backgrounds, including health sciences, medicine, nursing, health informatics or epidemiology The CRA certificate will enable you to obtain a job in any institute where clinical trials are run, such as hospitals, universities or the pharmaceutical industry. You may be eligible to transfer credits into this program for courses you ve completed. Upon completion of this program, you may be eligible to apply for up to 15 credits of advanced standing towards undergraduate degree studies. Clinical Research Associate Certificate Requirements all 5 courses (15 units of credit in total) Format Iin-person, evenings Admission Requirements 5+ years of clinical experience, health care teaching, administration or research Current curriculum vitae A completed online application $49 non-refundable application fee A bachelor s degree Application Information Enrolment is limited. Please see website for further details on application process. 28

31 HEALTH & SOCIAL SERVICES Clinical Research Associate Courses Clinical Trial Methodologies in Practice A series of workshops explain clinical research designs, clinical outcomes and measurement tools with real-life illustrations, including a module on consent forms, and sessions on compiling a protocol and developing the ideal questionnaire. Study management will be demonstrated by reviewing a mock clinical trial protocol review and auditing by a pharmaceutical company representative. It is suggested that this course be taken last. Clinical Trial Research Coordinator This course will prepare you to assume the duties of managing and organizing a clinical trial. The nuts and bolts of running a trial, getting ready for a pharmaceutical company audit, understanding the standards and regulations that affect conducting clinical trials in Canada, and a basic understanding of ethical principles and data organization are covered. The practical component consists of two half-day preceptorships with experienced clinical trial researchers in different clinical areas. Critical Analysis & Advancement of Writing & Communication Skills A practical lecture and workshop series examining the optimal strategies to improve writing and communication skills. The course focuses on enhancing your interpersonal communication skills by developing active listening and interviewing strategies. Organizational dynamics, conflict resolution and negotiation strategies in the context of dealing with internal and external parties involved in a clinical trial will be discussed in a workshop style. Students will develop their presentation skills by participating in class presentations. Basic grant-writing skills will be taught with hands-on sessions using real protocols. A critical analysis sensitivity will be developed by discussing the critical components of publications in general and how to best present your data. Research Ethics & Regulatory Affairs This course will provide an understanding of the ethical guidelines, issues and challenges of conducting research on human subjects. Special rights and concerns of participants will be explored. Students will understand and learn how to cope with conflicts of interest and will discuss challenging case scenarios like genetic testing, limits of confidentiality and the meaning of minimal risk. Health care legislation, guidelines, and regulatory and research contractual issues will be covered in the context of protecting all research parties and explaining their rights and liabilities. The format will be a series of lectures and small group workshops using a problem-based approach to learning. Statistics, Databases & the Internet in Clinical Research This course is designed to familiarize you with basic biostatistical concepts and methods required in the development and implementation of a clinical trial and the analysis and interpretation of data. New and improved hardware and software packages are constantly being churned out, making it harder to choose the appropriate one for your purposes. Setting up databases, maintaining and manipulating them as well as using the internet effectively to conduct searches and collect relevant information will be taught in a module format. Fall 2015 In-person Winter 2016 In-person Course Name Units Course # Tuition Date/Time Section Date/Time Section Clinical Trial Research Coordinator * 3 CRA 101 $899 Tues, Sep 8 - Nov 24 Research Ethics & Regulatory Affairs 3 CRA 102 $889 Wed, Sep 9 - Dec 9 Clinical Trial Methodologies in Practice ** 3 CRA 103 $889 Wed, Sep 9 - Dec 9 Statistics, Databases & the Internet in Clinical Research Critical Analysis & Advancement of Writing & Communication Skills 3 CRA 104 $889 Tues, Sep 8 - Dec 8 Tues, Jan 5 - Mar 22 Wed, Jan 6 - Apr 6 Wed, Jan 6 - Apr 6 3 CRA 105 $889 Tues, Jan 5 - Apr 5 * Prerequisite for all other courses in the program, but students may take other courses concurrently. ** This course should be taken at the end of your studies. Student fees of $7 per unit of credit have been included in the listed tuition fee. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. Former course numbers can be found on the course description pages at 29

32 Health Informatics Where health and information technology intersect. APPLY TODAY! ext Health Informatics is a discipline at the intersection of health care delivery, computer science and information technology. The role of a Health Informatician includes optimizing the collection, storage and use of information in health and biomedicine. Applicable to the areas of nursing, clinical care, dentistry, pharmacy, public health, occupational therapy and medical research, Health Informatics is an exciting and emerging field within the health care sector. This unique program shares some of its content with the Health Information Management program. FEATURES program participants will explore, learn and apply their knowledge and skills in a dynamic online learning environment Next program begins September 2015 FORMAT Part-time online program, consisting of eight 3-unit courses 36-hour courses, 9-week duration with a 2-week break between classes Who Should Take This Program health care professionals seeking a second career or a new career path individuals with a background in computer science or IT who are currently employed or seeking employment in the health informatics field health information professionals Program designed in consultation with professional associations: Admission Requirements Degree/diploma from an accredited college/university in a health care or related program knowledge and skills with introductory-level courses in computer applications, such as spreadsheets, databases, word processing and programming knowledge and skills in statistics Completion of prerequisite courses as needed (Biomedical Sciences, Understanding the Canadian Health Care System) (see page 33 for details) Completed application package (application form, current resume, official transcripts, 1-page letter of intent, $49 non-refundable application fee) see website for application deadlines 2015 Cohort Course Units Course # Tuition Offered Section Health Information Management I 3 HTH 101 $819 Sep 14 - Nov 17 C21 Health Information Management II 3 HTH 102 $819 Nov 30 - Feb 14 C21 Professionalism, Ethics & Professional Standards 3 HTH 103 $819 Feb 29 - May 1 C21 Privacy, Confidentiality & Security 3 HTH 104 TBD May 16 - Jul 17 C Cohort Course Units Course # Tuition Offered Section Health Information Systems & Technology 3 HTH 105 $819 Sep 14 - Nov 17 C21 IT Project Management 3 HTH 111 $819 Nov 30 - Feb 14 C21 Systems Analysis & Evaluation 3 HTH 109 $819 Feb 29 - May 1 C21 Health Information Systems & Data Analysis 3 HTH 110 TBD May 16 - Jul 17 C21 Health Informatics Practical Experience (Optional) 3 HTH 114 $819 * Contact the Program Manager * Schedule/fees subject to change For course descriptions and schedule, please visit Former course numbers can be found on the course description pages at Students taking the McMaster Health Informatics course will see there is a great depth to the health information field. Whether they work in the public sector, private sector, or a combination of both, this diploma adds value. Michael Quinn, Instructor, HIM/HI Programs 30 Watch MORE: mcmastercce.ca/health-instructor

33 Health Information Management APPLY TODAY! ext Managing the evolution of health delivery. Health Information Management is a rapidly growing field focused on using technology to collect, store, analyze and manage large volumes of health information. Hospitals and other stakeholders rely on Health Information Managers to facilitate the transition from paper to electronic records and this crucial shift to digital databases is revolutionizing health care delivery. This unique program shares some of its content with the Health Informatics program. FEATURES program participants will explore, learn and apply their knowledge and skills in a dynamic online learning environment Next program begins September 2015 FORMAT part-time online program, consisting of eight 3-unit courses 36-hour courses, 9-week duration with a 2-week break between classes Who Should Take This Program health care professionals seeking a second career or a new career pathway health information professionals looking to upgrade their previous education I international professionals seeking Canadian education in health information management Admission Requirements Degree/diploma from an accredited college/university in health care or related program knowledge and skills with introductory-level courses in computer applications such as spreadsheets, databases, word processing knowledge and skills in statistics Completion of prerequisite courses as needed (Biomedical Sciences, Understanding the Canadian Health Care System) (see page 33 for details) Completed application package (application form, current resume, official transcripts, 1-page letter of intent, $49 non-refundable application fee) see website for application deadlines 2015 Cohort Course Units Course # Tuition Offered Section Health Information Management I 3 HTH 101 $819 Sep 14 - Nov 17 C21 Health Information Management II 3 HTH 102 $819 Nov 30 - Feb 14 C21 Professionalism, Ethics & Professional Standards 3 HTH 103 $819 Feb 29 - May 1 C21 Privacy, Confidentiality & Security 3 HTH 104 TBD May 16 - Jul 17 C Cohort Course Units Course # Tuition Offered Section Health Information Systems & Technology 3 HTH 105 $819 Sep 14 - Nov 17 C21 Managing Health Privacy & Security 3 HTH 106 $819 Nov 30 - Feb 14 C21 Organizational Behaviour for the Health Sector 3 HTH 107 $819 Feb 29 - May 1 C21 Information Analysis & Data Analytics 3 HTH 108 TBD May 16 - Jul 17 C21 Health Information Management Practical Experience (Optional) 3 HTH 113 $819 * Contact the program manager * Schedule/fees subject to change For course descriptions and schedule, please visit Former course numbers can be found on the course description pages at Program designed in consultation with professional associations: This program is not CHIMA accredited at this time. 31

34 Health Introductory Courses Enrol today! ext Pursuing a career or education program in a health field but lack the required formal training? Interested in learning more about introductory health and science topics? McMaster University s Centre for Continuing Education offers two online courses that focus on these specific topics: Understanding the Canadian Health Care System and Biomedical Sciences. each course is 6 weeks in duration and delivered online so you can conveniently complete the courses at home Both courses meet the prerequisite requirements to apply to McMaster s new diploma programs in Health Information Management and Health Informatics health Introductory courses are open enrolment No application is required to take these courses Who Should Take This Program project managers drawn to health care information technology professionals entering the health care field health care professionals trained outside of Canada people requiring these courses as prerequisites for Health Informatics and Health Information Management programs Courses Biomedical Sciences Study the human body in health and disease. Fundamental knowledge in biomedical technology and concepts will be presented within the working context of a Health Information Manager and Health Informatics professional. Health Information professionals require an understanding of how biomedical concepts and models change in order to collect, analyze, store and share information among other health care professionals. This course is designed for people with limited or no educational background in anatomy, physiology and pathology. Understanding the Canadian Health Care System Explore the Canadian health care system in terms of its history, health care governance and related provincial and federal regulation and legislation. Examine how Canada s health care system is organized, regulated and managed. Learn about the different levels of care found in the health care system and discuss how information is used and shared within the different levels. Analyze the various components of the health care system and develop an understanding of how Health Information Managers and Health Informatics professionals fit within the large and complex system. This course is geared towards people with no previous health education or professional experience within the Canadian health care system. Fall 2015 Online Course Name Units Course # Tuition Offered Section Understanding the Canadian Healthcare System 2 HTH 100 $749 Sep 21 - Nov 1 (O) C21 Biomedical Sciences 2 HTH 200 $749 Nov 2 - Dec 13 (O) C21 Winter 2016 Online Course Name Units Course # Tuition Offered Section Understanding the Canadian Healthcare System 2 HTH 100 $749 Jan 25 - Mar 6 (O) C21 Biomedical Sciences 2 HTH 200 $749 Mar 21 - May 1 (O) C21 Each course is offered online and runs for 6 weeks. Enrolment for these courses is open (no application required). Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. Former course numbers can be found on the course description pages at When employers see McMaster University on my resume, they know I have the knowledge and skills. McMaster is the only program that offers the Health Information Management diploma at the university level. Nusrat Farhana Graduate, Health Information Management Diploma Program 32 Watch Nusrat s story: mcmastercce.ca/nusrat

35 Health Information Systems APPLY TODAY! ext Health Information Managers require a thorough understanding of information systems. This online program from McMaster University will help you develop the technical knowledge you need to lead information projects and take full advantage of health information technology. Who Should Take This Program individuals who have already completed an accredited Health Information Management program and wish to take some Health Informatics courses for professional development Application procedure students must apply to the Health Informatics Certificate of Completion program. Proof of completion of a Health Information Management program (or relevant work experience) may be required intake for this program is in the fall each year Next cohort begins November 2015 see website for application deadlines Certificate of Completion in Health Information Systems Students who complete this program and are successfully evaluated will be awarded a Certificate of Completion in Health Information Systems. Courses IT Project Management Study the key components of effective project management as applied to the work environment of the Health Informatics and IT professional. Learn the fundamentals of project management, including project life cycle, stakeholder engagement, initiating a project, and planning, executing and closing a project. Explore project management essentials further as you apply the project life cycle within the context of IT as issues of outsourcing, quality standards, cost and risk management will be discussed. Systems Analysis & Evaluation Examine the technical foundations required for effective systems analysis design and implementation. Build on technical foundations by incorporating project management elements and strategies, for the professional involved in various stages of system design, analysis and evaluation. Health Information Systems & Data Analysis Examine the study of health data retrieval, analysis and presentation by Health Informatics professionals. Critically examine the role of the Health Informatician to develop, maintain and retrieve critical data from the information systems commonly found in health care Cohort Course Name Units Course # Tuition Offered Section IT Project Management 3 HTH 111 $819 Nov 30 - Feb 14 C21 Systems Analysis & Evaluation 3 HTH 109 $819 Feb 29 - May 1 C21 Health Information Systems & Data Analysis 3 HTH 110 $819 May 16 - Jul 17 C21 Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. Former course numbers can be found on the course description pages at 33

36 Metallurgy of Iron & Steel Enrol today! ext Start in September 2015 or January 2016 Iron ore steel? Know your product. McMaster s Metallurgy of Iron & Steel program is now in demand worldwide. Offered entirely online, this program teaches the science of making and using steel, and equips industry professionals with technical knowledge of the full steel-making process as well as an understanding of steel properties and applications. North America s only academic certificate in metallurgy FEATURES The Metallurgy program is comprised of five online courses that must be taken in order all online courses consist of the following: narrated slides; online videos, articles and simulations to support the course content; weekly discussions facilitated by the instructor; weekly readings; assignments and quizzes There is an optional one-hour tutorial each week FORMAT online (asynchronous you do not need to be online at a specific time each week to complete your work) Cohort (you are required to complete the program in the order and pace scheduled) Who Should Take This Program anyone who works in steel manufacturing or fabrication who needs a working knowledge of metals, their properties and applications, this could include (but is not limited to): sales reps, technologists, machinists, engineers from nonmetallurgy disciplines, managers, administrators, quality assurers, welders or purchasers. Study ONLINE Our Metallurgy of Iron & Steel Certificate is offered exclusively online. Bringing together students from across the globe, these interactive online courses make McMaster s popular program more accessible than ever. Metallurgy of Iron & Steel Certificate Requirements All 5 courses (15 units of credit in total) Primary Production of Steel Physical Metallurgy Heat Treatment of Steels Steels in Service Steel Products Manufacturing Taylor Steel Inc. encourages all of its employees to continue their education for mutual benefit. The Metallurgy of Iron & Steel Certificate program at McMaster University is one that offers great value particularly to employees that did not study sciences in their pre/post-secondary education. Successful completion of this program enables our employees to get a better understanding of the flat rolled steel products that we purchase, process and resell to customers in many different market sectors. It also provides our employees with improved technical skills that help them to problem solve and contribute to our continuous improvement activities. Mike Coughlan Vice President of Human Resources, Taylor Steel Inc. 34

37 METALLURGY OF IRON & STEEL Courses Primary Production of Steel Study the chemical reactions and thermodynamics related to the production of steel and their environmental impact. Explore the production of iron in the blast furnace, the key processes of iron making from the raw materials (iron ore pellet, sinter, coke and flux) through to the final product (hot metal and slag), the advantages and limitations of the blast furnace iron-making process, and the new iron-making process development. Examine the BOF and EAF routes of steel-making along with secondary refining and continuous casting to understand the advantages and critical parameters of each process. Physical Metallurgy Study the relationship between structure and physical properties of metals and alloys. Use case studies to understand metal structure and crystallography, alloy theory, mechanical properties and plastic deformation, phase diagrams, the iron-carbon diagram, alloy steels and cast irons. Heat Treatment of Steels Steel is incredibly responsive to heat treatment. Learn how to control the properties of steel from the atoms out. Design and translate optimum steel microstructures into commercial processes. Steels in Service Bring ANY CCE course to your company Call ext for details. Explore the modes through which the performance of steels can be degraded in service with a focus on corrosion and environmental effects such as wear or mechanical failure. Steel Products Manufacturing The theory and practice of manufacturing steel products draws upon previous courses and several experts from local industry. Topics include carbon and alloy steels, hot-working, cold-working and the manufacturing of common product forms (including both rod and bar, and flat-rolled steel) and welding technology. COURSE SCHEDULE Schedule (September 2014 Cohort Start) Course Units Course # Tuition Offered Section Steels in Service 3 MET 452 $879 Sep 14 - Dec 6 (O) C21 Steel Products Manufacturing 3 MET 453 $879 Jan 18 - Apr 10 (O) C Schedule (January 2015 Cohort Start) Course Units Course # Tuition Offered Section Heat Treatment of Steels 3 MET 451 $879 Sep 14 - Dec 6 (O) C21 Steels in Service 3 MET 452 $879 Jan 18 - Apr 10 (O) C21 Steel Products Manufacturing 3 MET 453 TBA May 2 - Jul 24 (O) C Schedule (September 2015 Cohort Start) Course Units Course # Tuition Offered Section Primary Production of Steel 3 MET 449 $879 Sep 14 - Dec 6 (O) C21 Physical Metallurgy 3 MET 450 $879 Jan 18 - Apr 10 (O) C21 Heat Treatment of Steels 3 MET 451 TBA May 2 - Jul 24 (O) C21 Steels in Service 3 MET 452 TBA Sep 2016 Steel Products Manufacturing 3 MET 453 TBA Jan 2017 Student fees of $7 per unit of credit have been included in the listed tuition price. Students must enrol in courses at least 5 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. Former course numbers can be found on the course description pages at 35

38 Advance your career. The knowledge I gain here is immediately used on a daily basis in my job. I tell my colleagues, hands-down, McMaster CCE is the place for you to get ahead. Tennille Dorrington Tax Auditor, Canada Revenue Agency CCE Accounting student Watch Treena & Tennille s story: McMasterCCE.ca/TreenaTennille 36

39 Important Information Accessibility McMaster CCE strives to provide an accessible learning environment for all students. Your Program Manager will be pleased to discuss specific accommodations with you. McMaster communications are provided in an electronic format. Please contact the Centre for Continuing Education if an alternative format is required. You may also wish to contact Student Accessibility Services at ext or online at sas.mcmaster.ca. Class Locations McMaster CCE is located at One James North in downtown Hamilton, Ontario. Most in-person classes take place at this location. For details visit mcmastercce.ca/about-us/map-directions CRA classes are offered at the main McMaster campus (1280 Main Street West, Hamilton). The Lean Six Sigma program is held at the McMaster University Ron Joyce Centre in Burlington (4350 South Service Road, Burlington, ON). English Language Proficiency Requirements If your first language is not English, you must meet the University s English language proficiency requirements as outlined at ENROL ONLINE TODAY at Fall enrolment opens July 15 Enrolments are also accepted: In person: McMaster University, Centre for Continuing Education, One James North, 2 nd floor, Hamilton ON (corner of King and James Street North). Credit card or debit payments preferred. Cash payments are no longer accepted. By fax: By mail: McMaster University, Centre for Continuing Education, 1280 Main St. West, OJN, 3 rd floor, Room 386, Hamilton, ON L8S 4L8 ENrolment Tips: mcmastercce.ca/about-us/ using-the-new-enrolment-system Policies, Services and Student Resources Please visit the applicable program pages at for a complete listing of the Centre for Continuing Education s policies, services and student resources. All information in this catalogue is accurate as of June 2015, however changes in class schedules may take place. Visit for the most up-to-date information for all programs, and to enrol. Where there is a difference, the website supercedes this catalogue. Fast Track! Contact us to find out how you can complete your certificate or diploma in 8-12 months. We will help you schedule your courses in a way that meets your goals and fulfills the academic prerequisites (Accounting, Business Administration, Human Resources Management, Marketing and Public Relations only). Certificates of Completion A Certificate of Completion is a non-academic certificate acknowledging that the recipient has completed a minimum of 30 hours of education and has successfully completed an evaluation component (exam, project, paper or presentation) that assesses the individual s learning. Customer Service Update Please note that McMaster CCE stores all contact records used to mail this catalogue in our customer relationship management database. The data for this system is stored on servers located within the United States. If you prefer that your contact information not be stored in this system, please let us know at [email protected]. For the complete privacy statement relating to this system, please visit: Apply to Graduate Please apply for graduation in Mosaic after the grade for your final course has been posted to Mosaic. CCE program staff will review your record in four to eight weeks to confirm you have met all of the program requirements (applications are reviewed monthly). You will then receive an notification regarding your program completion and instructions on receiving your certificate, diploma, or certificate of completion.? by Have a question? Contact us at ext or at [email protected]. 37

40 Free ONLINE PROGRAM PREVIEWS! Take the first step to ADVANCE your career. Please register at Dates and times subject to change. Accounting Tuesday, August 25, 2015 Online 12:00 PM 12:45 PM (EDT) Addiction Education Thursday, September 3, 2015 Online 12:00 PM 12:30 PM (EDT) Business Administration Thursday, August 13, 2015 Online 12:00 PM 12:30 PM (EDT) Case Management Wednesday, August 5, 2015 Online 12:00 PM 12:30 PM (EDT) HUMAN RESOURCES MANAGEMENT Wednesday, August 19, 2015 Online 12:00 PM 12:30 PM (EDT) Lean Six Sigma Tuesday, September 1, 2015 Online 12:00 PM 12:30 PM (EDT) Marketing Tuesday, August 18, 2015 Online 12:00 PM 12:30 PM (EDT) Metallurgy of Iron & Steel Tuesday, August 11, 2015 Online 12:00 PM 12:30 PM (EDT) My OWN McMaster Wednesday, August 26, 2015 Online 12:00 PM - 12:30 PM (EDT) Project Management Thursday, August 6, 2015 Online 12:00 PM 12:30 PM (EDT) Risk Management Wednesday, July 29, 2015 Online 12:00 PM 12:30 PM (EDT) Web Analytics Thursday, August 20, 2015 Online 12:00 PM 12:30 PM (EDT) New! Web Design Wednesday, August 12, 2015 Online 12:00-12:30 PM (EDT) CHARTERED PROFESSIONAL ACCOUNTANTS (CPA) Information Session Tuesday, August 25, 2015 In-person 6:30 PM - 8:00 PM (EDT) Location: McMaster University Centre for Continuing Education, One James North, Hamilton, ON Connect on Social Media: Centre for Continuing Education McMaster University OJN, 3 rd Floor, Room 386, HAMILTON, ON L8S 4L