BUSINESS EDUCATION. Business & Professional - Small Business Management. Business Education. Business Owner Management Certificate

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1 BUSINESS EDUCATION - Small Business Management NEW! Entrepreneurship: Start-Up And Business Owner Management Certificate The Entrepreneurship online training program provides an excellent foundation for not just the start-up business owner, but also for business owners and managers who want to gain a further understanding of some of the fundamental principles associated with owning and operating a start-up or established business. You ll grow in your understanding of financial and accounting terms, gain confidence and improve your communication skills, and explore the basic of running a business in accord with legal requirements. $2,095 (360 Hours) BOC E NEW! Entrepreneur Boot Camp Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business. Guaranteed to run! Tu, 09/04/12, 4 wks. $195 BOC E

2 Fall 2012 Schedule - Small Business Management NEW! The Business Plan Whether writing a business plan to secure capital, as mandated by most funding sources, or to lessen the risks of business ownership, the planning process you undertake to do so enables you to evaluate the many aspects and potential hurdles of your businesses. In the online Business Plan course, you will discover the basics of the entrepreneurial planning process culminating in the development of an early-stage business plan. By preparing your business concept, building your plan, and evaluating your business for feasibility, you gain knowledge critical for business start-up and development. A practical, hands-on approach encourages you to immerse yourself in the vision, research, and planning aspects of your new venture. Guaranteed to run! M, 10/01/12, 4 wks. $195 BOC E Effective Supervision The basic supervision series is a collection of courses on some of the most popular subjects facing managers and supervisors today. Designed specifically for new supervisors or current managers looking for a brush-up, this series will give supervisors the self-confidence to do their management tasks efficiently and effectively. Topics covered: Conflict Management, Delegation, Motivation, Employee Retention, and Empowerment. Tu, 10/02/12, 5 wks., 6-8 p.m. Building G, Linda Lee $195 BOC E NEW! Supervisory & Leadership Certificate Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor s role and responsibilities, and strategies for improving your overall effectiveness as a leader. Take home practical information along with tips and techniques that can be applied at your job immediately. Guaranteed to run! Tu, 09/04/12, 4 wks. $395 BOC E NEW! Non-Profit Management Certificate The Nonprofit Management online training program is particularly well suited for you if you ve recently assumed management responsibilities in the nonprofit field, but it s suitable for anyone who wants an introductory perspective on some of the unique issues facing management of a nonprofit organization. In addition to basic managerial skills, you ll learn about finance and accounting, employment law, marketing, leadership, communication, budgeting, and fundraising. $2,095 (300 Hours) BUS E NEW! A To Z Grant Writing A to Z Grant Writing is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You ll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. You ll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grantwriting campaign, and how to put together a complete proposal package. This course speaks mainly to nonprofit organizations, schools, religious institutions, and municipalities seeking grants from foundation, corporate, government, and individual donors. It s also an excellent primer for individuals wishing to become grant-writing consultants or community grant-writing volunteers. Many of this course s elements also easily translate to the for-profit field and to individual artists, and material specifically designed for businesses and individuals is included. Classes Start: 09/19/12, 10/17/12, 11/14/12 and 12/12/12 $99 BUS E

3 - Small Business Management NEW! PTAC Government Contracting Is Government Contracting for You? Each year, local, state and federal governments purchase more than $500 billion from small businesses. The Illinois Procurement Technical Assistance Center (PTAC) of Central Illinois was established to help small businesses understand and profit from government contracting. The focus of the workshop is to give an understanding of: Federal and State contracting basics, bids and proposals, special programs, and who s there to help you. This four part series covers government contracting basics, CCR Registration, ORCA, and tips and tools for government sales. This program is a unit of the Illinois Institute for Rural Affairs at Western Illinois University. Sponsorship is also provided by the Illinois Department of Commerce and Economic Opportunity, The University of Illinois Extension, The City of Galesburg, the EBI Network, Galesburg Area Chamber of Commerce, and The Area Monmouth Chamber of Commerce. Th, 09/13/12, 9/27/12, 10/11/12, 10/25/12, 2-5 p.m. Building G, Mary Turner $99 BUS E Ready Business Disaster Preparedness Preparing your business for a disaster can help save lives, merchandise and money. That s why Carl Sandburg College and University of Illinois Extension are offering a disaster preparedness course for businesses. This course is for owners, managers and employees of small and medium-sized businesses. After taking part in this training, participants will: Understand the need for business continuity and disaster preparedness planning Know the concepts of business continuity and disaster preparedness planning Discover their disaster risks Begin writing their individual disaster plans This course is also sponsored by: The City of Galesburg, the EBI Network, Galesburg Area Chamber of Commerce, and The Monmouth Area Chamber of Commerce. F, 11/16/12, 9-11 a.m. Building G, Carrie McKillip $29 BUS C NEW! Extraordinary Customer Service Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Guaranteed to run! M, 10/01/12, 4 wks. $145 BOC E NEW! On The Front Line: Skills For Excellent Customer Service In Your Community Produced by the University of Illinois Extension, On The Front Line: Skills for Excellent Customer Service is adaptable to various industries and helps businesses deal with their unique customer service needs. Employees, managers and business owners of all types are encouraged to attend. The workshops are geared for anyone who works with customers. The program is designed to help people see the importance of delivering excellent customer service for their individual development as well as for the success of their business and their community. Topics covered by the program will include: Customer Service Fundamentals, Understanding Customers, Demonstrating Good Customer Service, Verbal and Nonverbal Communication, Telephone Techniques, Delivering Customer Service Online, Unhappy Customers, and Keeping Customers Happy. This course is also sponsored by: The City of Galesburg, the EBI Network, Galesburg Area Chamber of Commerce, and The Monmouth Area Chamber of Commerce. OFFICE SERVICE INDUSTRY F, 09/07/12, 8:30-11 a.m. $29 BUS C RETAIL INDUSTRY F, 09/14/12, 8:30-11 a.m. $29 BUS C RESTAURANT EMPLOYEES F, 09/21/12, 8:30-11 a.m. $29 BUS C

4 Fall 2012 Schedule Office Professionals Quality Management NEW! Lean Mastery NEW! Certified Bookkeeper Becoming a Certified Bookkeeper can increase your earning potential, enhance your professional status, and give you a decisive edge in any job market. This online program was created by the American Institute of Professional Bookkeepers (AIPB) to prepare experienced bookkeepers for the certification exam at any Prometric Test Center. The AIPB certification is the only national standard for bookkeepers. Enroll any time - see back cover for details Online Provider: Ed2go Career Training $1,795 ACC E NEW! Paralegal Become one of the more than 120,000 paralegals in the United States. Paralegals are involved in sophisticated legal work in traditional law office settings and in the corporate, government, and public arenas. Obtaining a quality education is the best way to prepare for the paralegal profession. This self-paced, Webbased program will get you ready for an entry-level paralegal position, and it ll prepare you to take the certification exam. You ll be paired with an instructor for one-on-one assistance, and you ll also receive free access to NALA Campus and Westlaw! $1,795 (300 Hours) LAW E01 E Lean enterprise is a process designed to bring about rapid improvements to an organization s performance through an overhaul of the value stream. It is composed of a comprehensive set of elements, rules, and tools that focus on value, waste elimination, and continuous incremental improvement. As market forces dictate pricing and lead-time pressures, businesses need to focus on waste-free processes in order to grow margins and remain competitive. Lean uses specific concepts that are intended to provide excellent quality products, delivered on time, at the lowest total cost, and only on the specific demand of the customer. Companies transitioning to a lean culture are now seeing radical improvements in profitability, service levels, productivity, asset utilization, cash flow, inventory levels, product designs, quality, cycle times, and product costs. Online Provider: Ed2go Career Training $1,695 IND E NEW! Six Sigma Green Belt The Six Sigma Green Belt Online Training Program encompasses all aspects of running a Six Sigma Green Belt business, including management, service delivery, design, production, and customer satisfaction. Six Sigma is one of the highest standards for companies and individuals to achieve. This interactive online program provides the training you need to master these highly valuable skills. $1,895 IND E

5 put your passion to work! Are you a natural leader? Have you ever wanted to share your knowledge with others? Would you like to earn extra income? If so, Carl Sandburg College s Business & Community Education (BCE) Department is looking for you! Help strengthen our community offerings by becoming a (noncredit) Community Education Instructor at Sandburg. Teaching can be rewarding in many ways. You can experience the enjoyment of helping others increase their knowledge and expertise by working in an area that you enjoy. Because of the nature of non-credit classes, instructors are not required to have specific academic degree -- just demonstrate expertise and enthusiasm in their subject area. Individuals with skills in the following areas are encouraged to submit course proposals: Leisure, hobby, history, creative arts, health & wellness, home & garden, conversational languages, sustainable living, and technology. If you are interested in a course proposal, visit our website, under Related Links or call Quality Management NEW! Project Management Project management standards are used worldwide in all industries and in all disciplines, and project managers are in demand. The Project Management Online Training Program will help you improve your knowledge and skills in project management and prepare you for the next step in your professional development, including certification as a Project Management Professional. This program will teach you the terminology associated with project management and the practical application of the concepts in the day-to-day planning and execution of projects. The program material covers all of the essential aspects of project management, such as developing the project scope and schedule, creating a project management plan, and developing a communications plan. $1,495 BOC E NEW! Green Buildings And Preparing For The LEED Green Associate Exam Get the knowledge to excel as a green professional in the new economy. Acquire an introduction to sustainability and how it lays the foundation for a deeper understanding of the green building process. Participants who successfully complete this course are eligible and prepared to sit for the US Green Building Council s Leadership in Energy and Environmental Design (LEED) Green Associate exam. For anyone who wants more than a basic understanding of sustainability and green building concepts, including those with a stake in their company s building practices, those directly involved in green building projects, and those pursuing the LEED Green Associate professional accreditation. LEED is a third-party certification program and nationally accepted benchmark for the design, construction, and operation of high performance green buildings. Guaranteed to run! Enroll anytime before 08/31/12. 09/04/12 10/26/12 Call for questions $695 BUS E