G-Cloud IV Framework Service Definition Accenture Microsoft Office 365 Cloud Services

Transcription

1 G-Cloud IV Framework Service Definition Accenture Microsoft Office 365 Cloud Services 1

2 Table of contents 1. Scope of our services Approach Assets and Tools Pricing Contacts About Accenture

3 1. Scope of our services This document describes Accenture s MS Office 365 Cloud Services and should be read in conjunction with the associated Government Cloud IV Services documentation. Accenture provides services across the whole MS Office 365 lifecycle that include: Strategy. Define a strategy for transition to MS Office 365 Cloud Services. This can include business case development, hosting strategy and TCO analysis. Governance and Operating Model Definition. Define processes for MS Office 365 usage and management. Ensure controls are in place and roles well defined to help manage the MS Office 365 environment(s), compliance implications and cost effective usage. Implementation. Provide resources to help setup and configure the Microsoft environment and deploy this into the organisation. This will focus predominantly on SharePoint, Exchange and Lync but as the capabilities of Office 365 grow further capabilities are added to the migration and integration service. Additional Service Wrappers; Providing accelerators and additional services to tailor support, integration and hosting options whilst driving the potential business benefits and adoption of MS Office 365. Accenture, Avanade and Microsoft: The Power of 3 Avanade was created by Accenture and Microsoft in 2000 to serve an untapped market for Microsoft-focused consulting services and to help customers realise the best results from their Microsoft technology. Avanade has become one the world s largest business technology firm specialising in Microsoft products. With tried and tested solutions that extend Microsoft products, they help clients increase revenue, grow faster, reduce costs and invest in innovation. Today, Avanade is majority-owned by Accenture and has; More than 60 offices in 20 countries 3,700 customers served worldwide US$1.3 billion in revenue Migrated over 1.7 million seats into the cloud 15,000 professionals, 8,000 of whom are in Accenture s Global Delivery Network, including offshore locations in India and the Philippines 3

4 Accenture and Avanade have an industry-leading price for migrations, and our assets reduce deployment times by 30% over customer-led migrations. We have delivered more Office 365 seats than anyone else but Microsoft, and are engaged in delivering thirty Office 365 projects more than any other partner. Accenture and Avanade technicians and consultants have: Developed assets to support smooth Office 365 implementations. Tested all the major migration tools for both Exchange Online and SharePoint Online. Completed more than 20 million platform-to-platform and/or version-to-version mailbox migrations. 2. Approach Our approach is based on the tried and tested Accenture Delivery Methodology (ADM). To support the migration to Microsoft Office 365 the following approach has been developed to accelerate adoption. Financial Fit. Building / tailoring the business case for MS Office 365 adoption with local organisation input Solution Fit. Developing the target adoption architecture influenced by the business case, legacy estate and application landscape Compliance Fit. Evaluating the proposed target solution with customer resources to answer / mitigate legal or compliance concerns Contracting. Providing subject matter expertise and experience on the different aspects of MS Office 365 procurement / product selection Provisioning. Building the on premise capability to allow accelerated migration and seamless co-existence between legacy and cloud services Migration. Using assets, partners, industrialised processes and a dedicated workforce to minimise service impact and accelerate the business case realisation 4

5 3. Assets and Tools Accenture has a large collection of specific asset and tools for an Office 365 migration: Prepare Business case development / validation Hosting strategy validation / Evergreen application architecture assessment Legacy environment assessment tools / impact assessment Migrate Deployment-In-a-Box toolkit to support a smooth go-live Established alliances with major migration vendors Readiness planning for further regional deployment Enhance Application re-platforming Office 365 service wrapper; Customer Service and Support recommended practices Office 365 governance and management accelerators Customer Service and Support recommended practices Delivered through Global Delivery Network Elastic pool of offshore Accenture / Avanade resources ( follow the sun ) Agile certified 5

6 4. Pricing Please refer to the associated Pricing Document relevant for this Service. 5. Contacts Simon Mitchell (Accenture Health & Public Services Sales Lead) Telephone: About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 269,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, We have five industry-focused Operating Groups (OGs) including Health & Public Service, Communications Media & Technology, Financial Services, Products and Resources and these are supported by three Growth Platforms: Management Consulting, Technology and Outsourcing. 6

7 Copyright 2013 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Copyright 2012 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. 7