Creation of a New Project Management Office

Transcription

1 Creation of a New Project Management Office 56 th Annual MEA Workshop and General Meeting Nov 18, 2015 Fadi Samara, M.Sc., PMP Manager, Transportation PMO IMPMO, Transportation Services

2 Presentation Objectives Provide a framework for creating a Project Management Office (PMO) Highlight the challenges in the journey 2

3 Project Management Office (PMO) A Project management Office (PMO) is a management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques. PMBOK Definition, 5 th edition Project Management Institute 3

4 Project Portfolio Management Model Strategic Planning Strategic Initiatives Business Unit Planning Project Portfolio Management A N N U A L Quarterly New Objectives New Projects Assess Value Balance Capacity Commence Execution Program/Project Management Monthly Reassess Active Projects Service 4

5 PMO Types Supportive Consultative role; provides templates, best practices, training, access to information and lessons learned from other projects. It is a project repository. Low control Controlling Support and compliance through adopting project management frameworks or methodologies, using specific templates, forms and tools, or conformance to governance. Directive Take control of projects by directly managing the projects. High degree of control. PMBOK 5 th edition 5

6 Things to consider Identify a Key Sponsor Develop a Mission, Vision & Objectives Put a Change Management Plan (Know your stakeholders) Develop or Evolve the delivery methodology; enrich with Project Management practices Use Release Management for your methodology Market your framework Create a culture of Change through Engagement Identify Benefits for the Delivery organization Develop a Service Catalog Provide quick wins; develop incremental continual improvement 6

7 Prosci ADKAR Model 7

8 PMO Services Catalog Practice Management Infrastructure Management Resource Integration Technical Support Business Alignment Project Management Methodology Project Governance Resource Management Mentoring Project Portfolio Management Project Management Tools Assessment Training and Education Planning Support Customer Relationships Standards & Metrics Organization & Structure Career Development Project Reviews Vendor/Contractor Relationships Project Knowledge Management Facilities & Equipment Support Team Development Project Recovery Business Performance Select what applies to your organization 8

9 York Region Transportation PMO Vision Create a continually improving culture of collaboration, innovation and excellence that will enable the Transportation Services department to meet its objectives consistently. Mission Develop and maintain a portfolio of products and services through collaborative stakeholder alignment, knowledge sharing, tools and technology with established governance and timely reporting 9

10 Transportation PMO Objectives Establish Repeatable Processes through: Trained Staff On-going maintenance of the Project Delivery Methodology through maintaining of documented Processes and Templates KPI Development; tracking, monitoring, and reporting Tools development Prioritize, Balance, and manage the 10 Year Capital plan Develop, enhance and manage the Specialty Services offered to the Transportation Services department 10

11 A Products/Services Methodology Framework Initiation Planning Environmental Assessment Design Construction Warranty & Closeout Gate 1 Gate 2 Gate 3 Gate 4 Gate 5 Gate 6 Stakeholders Deliverables Processes Tools & Templates Technology 11

12 PMO Competency Framework Process Control Stage 3 Project Oversight Stage 2 Standard PMO Stage 1 Basic PMO Project Office Strategic Alignment Business Maturity Stage 5 Process Support Stage 4 Center of Excellence Advanced PMO Achieve project deliverables and objectives for cost, schedule, and resource utilization Provide a standard and Establish capability and repeatable PM infrastructure to support methodology for use across and govern a cohesive all projects project environment Apply an integrated and comprehensive project management capability to achieve business objectives Manage continuous improvement and crossdepartment collaboration to achieve strategic business goals - 1 or more projects - 1 Project Manager - Multiple projects - Multiple PMs - Program manager - Part-time PMO support staff - Multiple projects - Multiple PMs - Program managers - Director/Senior Program Manager - Full-time and part-time PMO staff - Multiple projects - Multiple PMs - Program managers - PMO Director - Dedicated PMO and technical support staff - Multiple programs - Vice President or Director of Project Management - Dedicated PMO technical staff - Enterprise wide support staff 12

13 Prosci Change Management Maturity Model TM 13

14 Change is Constant 14

15 Name: Fadi Samara 15