IESO Information & Technology Services Group Roles, Responsibilities, and Project Management. Doug Thomas: VP- I&TS and CIO May 28, 2015

Transcription

1 IESO Information & Technology Services Group Roles, Responsibilities, and Project Management Doug Thomas: VP- I&TS and CIO May 28, 2015

2 IESO I&TS: Presentation Agenda Group Overview Roles and responsibilities Informational statistics 2015 Initiatives Project Management 2

3 IESO I&TS Group Overview Overall Responsibilities: Development, management, and ongoing support for all application software, operating software, and underlying infrastructure Smart Metering Entity and operation of the Meter Data Management Repository (MDM/R) Vendor management Business analysis and process documentation Compliance with NERC Critical Infrastructure Protection standards Project Management Office Cyber and Physical Security Information Management Facilities 3

4 IESO I&TS Group Overview A Few Statistics: Total # of employees 160 Support over 150 different applications 30,000 points of real-time data collected every 2 4 seconds from approximately 200 different locations Wholesale operations collects meter data from 5,000 meters daily, representing approximately 1.4M pieces of interval data SME collects approximately 100M pieces of interval data daily from 4M meters to support Time-of-Use billing IT Operations desk fields about 25,000 service requests per annum 830 servers, 1,050 laptops/desktops, and over 300 databases 4

5 IESO I&TS 2015 Initiatives 2015 Initiatives can be broken down into 4 large buckets Merger integration initiatives NERC CIP v5 compliance System Refreshes Business initiatives 5

6 Project Management at IESO PPM Process Project Prioritization vs Project Management Project Prioritization Change Initiative Process Project Management PM Process 6

7 Project Prioritization vs Project Management Prioritize Process Do Right Projects Prioritize Resource Meet Corporate Strategic Priorities Project Management Process Do Projects Right Governance & Controls Meet Business Objectives 7

8 IESO Prioritize Project Process Ideas / Business Needs Project Proposal Validation Alignment with corporate strategic priorities Prioritization PPMT members meet Quarterly / Adhoc basis to review and prioritize projects Prioritized Project list Enterprise Change Initiative Life Cycle 8

9 Change Initiative Process Visioning Define Problem /Needs and Business Objectives (BOs) to be achieved High Level Scope, Time & Cost Stakeholdering Roadmap Analyse & Design (ADB, ADS & ADT) ADB Analyse & Design Business ADS Analyse & Design Solutions ADT Analyse & Design Technology Stakeholdering Refine BOs, Scope, Time & Cost Implement Change Implement Solution(s) Stakeholdering A Change Initiative changes the IESO s design including its processes, organizational structure, job roles, information, information technology, facilities and market design. A change initiative an IT initiative, changes to information technology are a subset We do not talk about IT initiatives and business initiatives all change initiatives are IESO change initiatives 9

10 IESO Project Management Process Project Management scales up in effort and complexity as projects increase in complexity, variability and size A simple, small project may require nothing more than a deliverables list with name of person responsible and due date A complex, large project will require a detailed project plan which includes, risk log, deliverables list, acceptance criteria, communication plan, cost details etc. 10

11 Project Management Establish SMART business objectives Establish funding and scheduling parameters Capital costs Non-capital costs Timeline to implementation All projects have a Project Sponsor Establish Project Steering Committee In certain instances establish an Executive Steering Committee 11

12 Project Management Project Steering Committee (PSC) meets monthly Information includes: Previous meeting minutes Items for decision or information Activities both planned and completed Project risks PSC supported by Project Management Office, project manager, and project staff 12

13 Project Management The person (or body) that approved the project must approve The removal of any business objective A request for any additional funding A request for additional time to complete the project This is done via an Exception Report Objective is to ensure the original approving authority is aware of, and agrees with, any significant changes to the project 13

14 Project Management In addition to detailed reporting for each project I&TS produces a dashboard on a monthly basis showing the status of all projects in the implementation phase Dashboard uses green, yellow, red methodology tracking Cost status Schedule status Achievement of business objectives Adherence to the project management process 14

15 Project Portfolio Dashboard Report Note: The numbers inside the icons represent the number of time the Project Exception Report has been approved to re-baseline projects. 15

16 Questions and Thank You? 16