Data Management for Non-Profits. The Cloud, Security, and Other Useful Things You Should Know About IT
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1 Data Management for Non-Profits The Cloud, Security, and Other Useful Things You Should Know About IT David White Develop CENTS Founder & CEO
2 About Me: My History B.A in Community Development from Covenant College Americorps intern in Boston (Web Developer & Server Administrator) Infrastructure Engineer at Lamp Post Group for 2 years
3 About Me: Current Founder & CEO of Develop CENTS Married since last August Live, work & go to church in East Lake Project: Low-cost Internet for lowincome homes Project: Community Empowerment Hub
4 What Comes First? Technology for the Mission, not the other way around. Your processes should always come first. Your goal: Good stewardship
5 CRM Software What do you need to do? (Microsoft Excel probably doesn't do the job) NTEN + Idealware report: A Consumer's Guide to Low Cost Donor Management Systems
6 CRM Software CiviCRM Salesforce etapestry Raiser's Edge
7 Introduction to The Cloud On-line services, software, and servers Sophisticated, highly available computer network Files backed up in multiple places
8 Types of Clouds Public Cloud Services Website subscription services Managed by a 3rd party Multiple clients use the same service Private Cloud 2 or more servers setup so that if 1 server crashes, all your programs and data will still be available.
9 Public Cloud Examples The Common Theme? All of these are entirely web-based! These websites and applications are only examples of Cloud Services. I'm not necessarily endorsing these products.
10 Google Apps for Nonprofts Free for nonprofits Can be HIPPA compliant You must sign paperwork Includes all the Google features you're used to: Drive, Gmail (for your domain), and more Signup at
11 Private Cloud Example 2 Offices with a storage device in each office Secure network between the two offices Data is replicated (copied) from 1 device to the other Primary Office Secure Network Second Office
12 Staying Secure in The Cloud What is Security? Preserving the integrity, availability, and confidentiality of Information System Resources. (NIST Handbook: Special Publication )
13 Security & The Cloud Use Encryption Data (files) Use VPNs for your connection to the Cloud Service
14 Security & The Cloud How do I protect myself? Use Secure Browsing (HTTPS)
15 How to be Secure Strong Passwords What s a secure password? Combination of memorial phrases and numbers At least 15 characters & symbols
16 How to be Secure? 2-Factor Authentication Authenticating (logging in) to a service via two or more of the different means of authentication: What What What What you you you you know possess are do (password) (token) (biometrics) (voice recognition)
17 Google's 2-Step Verification If your organization uses Google Apps, login to your account, and visit
18 Local Data Storage & Backups RAID Redundant Array of Inexpensive Disks NOT the same thing as a backup You should always backup the data on your server
19 The Electrocuted Server
20 Example: Synology NAS NAS - Network Attached Storage File server with several hard drives in a RAID array Primary Office Secure Network Second Office
21 Securing your CRM 1. DO make sure your data is stored behind an encrypted (HTTPS) connection 2. Keep your server and your Database software up-to-date 3. Do not copy your data insecurely
22 The End (Questions & Comments) David White
23 Online Resources: Google Apps sauthsettings#devices Sales Force Help: HelpDoc? id=security_require_two_factor_aut hentication.htm Google Apps HIPPA Compliance r/ ?hl=en Our Own Blog: A Consumer s Guide to Low Cost Donor Management Systems
24 Security News Resources Security on Stack Exchange: Common Vulnerabilities and Exposures Internet Storm Center: RFC Database at IETF: US-CERT mailing lists: National Vulnerability Database: Freedom of the Press Foundation: Encryption Works encryption-works National Institute of Standards & Technology (NIST): Computer Security Handbook Brian Krebs:
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