1 Cloud Computing Chapter 10 Disaster Recovery and Business Continuity and the Cloud
2 Learning Objectives Define and describe business continuity. Define and describe disaster recovery. Describe the benefits of cloud-based or off-site backups. Evaluate the risk of various threats and discuss steps to mitigate each. Discuss the role of colocation as a business continuity and disaster recovery solution. Identify and discuss a variety of system threats. Describe the benefits of a cloud-based phone system. Describe the benefit of cloud-based data storage to business continuity. Describe the importance of testing/auditing the business continuity and disaster recovery plan. Create a business continuity and disaster recovery plan.
3 Thread Disk Failure Disk drives are mechanical devices, and as such they will eventually wear out and fail. Further, other threats, such as fire, flood, theft, or power surges, can result in the loss of disk-based data.
4 Understanding MTBF All mechanical devices have an associated mean time between failure (MTBF) rating. For a disk drive, the MTBF may be 500,000 hours of use (about 8 years). It is important that you understand how manufacturers calculate the MTBF. The manufacturer may begin running 1000 disk drives. When the first disk drive fails, the manufacturer will note the time let s say after 500 hours (less than a month).
5 Understanding MTBF Continued The manufacturers then multiply that time by the number of devices that they tested to determine the MTBF: MTBF = (500) (1000) = 500,000 hours It s important to note that no device in the group ran near the 500,000 hours!
6 Reducing Disk Failure Threat The first and foremost risk mitigation for disk failure is to have up-to-date disk backups. If a disk fails, the company can simply replace the disk and restore the backup. The cause of the disk failure (fire, smoke, flood, or theft) did not also damage the disk backup. To reduce such risk, most companies store their disk backups at an off-site storage facility.
7 Real World: Iron Mountain Since 1951, many companies have used Iron Mountain to store the tape backups securely. If the company ever needs to restore a disk or retrieve an archived letter, , or other data for legal or compliance reasons, the company can simply retrieve and restore the magnetic tape.
8 Iron Mountain Continued Today Iron Mountain provides a variety of services beyond digital tape storage: Document management Cloud-based automatic backups Records management and storage (including health records) Secure document shredding And more
9 Iron Mountain
10 Disk Replacement: The Problem The problem with the remote tape backup system is that it takes time. The company may need to purchase a replacement disk. The company must install and format the disk for use. Finally the company s tape storage facility must locate and return the tape that contains the data.
11 RAID Disk Systems Many data centers use of a redundant array of independent (or inexpensive) disks (RAID) to reduce the impact of disk failure. A RAID system contains multiple disk drives. The RAID system stores the data across several drives along with data that can be used to reconstruct the file if one of the drives fail.
12 RAID Disk Systems Continued If a disk drive fails, no file recovery is required from the tape backup. Instead, the IT staff can simply replace the failed disk and the RAID system will rebuild the disk s contents on the fly!
13 Cloud-Based Disk Storage Most cloud-based data storage facilities provide automatic data replication to another cloud-based data repository.
14 Cloud-Based Data Backups Because cloud-based backups reside at a remote storage facility, the backups immediately introduce a level of protection. Because the backup files are immediately available from any device, anywhere, the backups reduce potential downtime because no time is needed to find, retrieve, and restore a tape backup from a traditional backup storage facility.
15 Power Threats Computers are sensitive electronic devices. When a computer loses power, the user s current unsaved data is lost. Further, an electrical spike can permanently damage the computer s electronic components, rendering the device unusable or destroying diskbased data.
16 Power Threats Continued Although power blackouts can be caused by storms, accidents, or acts of terrorism, the more common power brownout is typically more damaging. Unfortunately, power brownouts can be quite common, especially in the hot summer months when electrical demands spike.
17 Uninterruptible Power Supply (UPS) Users plug devices into surge suppressors to protect the devices from power spikes. A UPS provides users with a few minutes of battery backup power so the users can save their work and shut down their systems in an orderly way.
18 Diesel-Powered Generators Many data centers have diesel-powered generators to produce power in the event of a long-term outage.
19 Cloud-Based Power Loss Risk Mitigation When you consider the expensive infrastructure needed to reduce the impact of power interruption, that alone should make you consider housing your data center off-site within the cloud. Most PaaS and IaaS solution providers have effectively dealt with power loss issues. Remember, such providers can share the infrastructure costs across many customers. Also, most of the providers have colocated facilities on different power grids.
20 Threat: Computer Viruses As users surf the web (potentially downloading and installing software) and share drives (such as junk drives), their systems and those in the same network are at risk for a computer virus attack or spyware. It is estimated that within the United States alone, lost productivity time due to computer viruses exceeds $10 billion per year!
21 Computer Viruses Continued The best defense against computer viruses and spyware is to ensure that every system has antivirus software installed. Most antivirus solutions today automatically update themselves across the web, as often as daily, with the most recent virus and spyware signatures.
22 Firewall Protection Home computer users and business users should protect their systems by placing a firewall between the systems and the Internet.
23 Other Virus Protection Steps Many organizations prevent users from installing their own software. Not only does this practice reduce the chance of a computer virus infection, it also aids the company in preventing the installation of software that the company does not own. Companies must train users to not open attachments in messages they receive from users they do not know.
24 Threat: Fire Fire can damage computer resources, data stored on disks, and local copies of system backups. If the fire itself does not damage the equipment, the smoke or the process of putting out the fire will. Most offices have sprinkler systems, which, as you can imagine, destroy computers when they deploy. Often there is no good way to protect office hardware other than simply to insure it.
25 Halon-Based Fire Systems Within a data center, you normally won t find sprinkler systems, but rather halon systems, based on compounds of carbon and one or more halogens, that stop fire by removing all the oxygen from the room.
26 Cloud-Based Fire Suppression If you house your data center in the cloud, your system will reside in a state-of-the-art data center that provides fire suppression systems and, in most cases, colocated system redundancy. Again, because the PaaS and IaaS solution providers share their costs across many customers, they are able to provide their customers with top-level service at a relatively low cost.
27 Threat: Floods As with fire, so with flood: the best defense is to have current backups and insured equipment. Within many data centers you will find flood sensors which sound an alarm if water is detected. These sensors do not exist to detect widespread flooding, but rather water leaking from an on-site pipe break. The new rule of thumb is to not select a PaaS or IaaS provider located in a flood zone.
28 Threat: Disgruntled Employees A disgruntled employee can harm a company by launching a computer virus, changing or deleting files, or exposing system passwords. It is very difficult to defend completely against a disgruntled employee, particularly one who has physical access to systems.
29 Disgruntled Employees Continued For companies that use single-sign-on solutions, should the company terminate an employee, the company can quickly disable the employee s access to all systems by simply disabling the employee within the authentication server.
30 Threat: Lost Equipment Each year, within airports alone, thousands of notebook computers are lost or stolen. When an employee loses a notebook, not only is the computer lost, but also the user s local data, which may be confidential. Today, with users carrying powerful handheld devices, the opportunity for loss becomes greater. Given the amount of information a user stores on such a device, identity theft often follows the theft of a device.
31 Reducing Risk of Lost Equipment To reduce the risk of data loss when a device is lost or stolen (or broken), the user must maintain current backups. Typically, the more a company utilizes the cloud, the less risk the company will have with respect to a lost device. If, for example, the user stores (or syncs) key files to a cloud-based data repository, the user is likely to lose only minimal data.
32 Threat: Desktop Failure Computers, like all devices, may eventually wear out and fail. The cause of failure may be a bad disk drive, motherboard, power supply, and so on. The bottom line is that a user is now without a system. The first step in recovering from a desktop failure is to ensure that current backups of the user s files exist.
33 Reducing Risk through Virtualization If a company delivers the users desktops on demand, a user whose system has failed need only stand up, walk to another system, and log in. The employee can then resume work right where he or she left off. Further, if the user stores files in the cloud, he or she can likely access them from any device, and, if necessary, use software such as Office Web Apps to access and edit the files.
34 Blade Server Failure Just as desktop computers can fail, so too can servers. Blade server replacement is normally fast and simple. Because most servers boot from a NAS device, only minimal software setup is normally required.
35 Threat: Network Failure For home computer users, when a network fails, users are going to be offline until a fix is applied. As a solution, some users are purchasing 3G and 4G wireless hotspot devices as a backup method of accessing the Internet. To avoid the network from becoming a potential single point of failure, some companies bring in a second Internet source from a vendor other than their primary ISP.
36 Database System Failure Most companies today rely on database management systems to store a wide range of data, from customer data, to human resources data, to application specific data. If a company s database fails, many applications may also fail.
37 Reducing Risk of Database Failure Database replication creates two live copies of databases on separate servers. If one database fails, the other can immediately take over operations.
38 Threat: Phone System Failure Historically, there have been few ways outside of redundancy to reduce the impact of a phone system failure. That was the case until the advent of cloud-based phone systems. To avoid a single point of failure for phone systems, cloud-based phone systems have now emerged. The cloud-based systems provide the functionality of a traditional phone system and, behind the scenes, provide system replication.
39 Real World: RingCentral A cloud-based phone system provider featuring: Free nationwide calling and faxing Support for existing phones and faxes as well as RingCentral IP phones Lets users place calls from any phone, anywhere, appearing to be made from the usual office number Caller greetings customized by the time of day Fully customizable call forwarding Forwarding of voice mail and faxes to A phone directory system Ability to let companies deliver music or corporate messaging to callers who are on hold
40 Risk Mitigation To start the risk mitigation process, make a list of the company s potential technology risks. Then estimate each risk s potential for occurrence and its business continuity impact.
41 Disaster Recovery Disaster recovery describes the steps a business will take to restore operations in the event of a disaster (fire, flood, hurricane, tornado, or other event). By integrating cloud-based solutions, many companies have significantly reduced the cost of their business continuity programs while simultaneously reducing potential risks.
42 Key Terms
43 Chapter Review 1. Define and describe business continuity. 2. Define and describe disaster recovery. 3. Discuss pros and cons of cloud-based backup operations. 4. Discuss threats to an IT data center infrastructure and provide cloud-based solutions to mitigate the risks. 5. Create a DRP for a company with which you are familiar.
Cloud Computing Chapter 4 Infrastructure as a Service (IaaS) Learning Objectives Define and describe IaaS and identify IaaS solution providers. Define and describe colocation. Define and describe system
BUSINESS ADVISOR REPORT Provided as an educational service by: Rick Reynolds, General Manager Read this guide and you ll discover: What remote, offsite, or managed backups are, and why EVERY business should
5 DEADLY MISTAKES THAT BUSINESS OWNERS MAKE WITH THEIR COMPUTER NETWORKS AND HOW TO PROTECT YOUR BUSINESS 1 Introduction As small and mid-sized companies rely more heavily on their computer networks to
Windows Server Security Best Practices Initial Document Created By: 2009 Windows Server Security Best Practices Committee Document Creation Date: August 21, 2009 Revision Revised By: 2014 Windows Server
Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service
Construction of a Disaster Recovery Plan David Godwin, Sr. Sales Engineer March 18, 2014 Objectives Understand What Disaster Recovery is? Why is Disaster Recovery Needed? Effectively assist customers or
White Paper LIVEVAULT Top 10 Reasons for Using Online Server Backup and Recovery Introduction Backup of vital company information is critical to a company s survival, no matter what size the company. Recent
Security+ Guide to Network Security Fundamentals, Fourth Edition Chapter 13 Business Continuity Objectives Define environmental controls Describe the components of redundancy planning List disaster recovery
Backup Strategies for Small Business StarTech Group, Inc. Jim Scalise 11.15.2014 1 StarTech Group, Inc. 2771-29 Monument Rd. PMB 232 Jacksonville, FL 32225 CONTENTS BACKUP STRATEGIES.. 1 CLOUD BACKUP 2
Technical White Paper Disaster Recovery for Small Businesses A disaster recovery plan helps you understand what data is critical to your business operations and how to best protect it from unexpected failures.
INFORMATION TECHNOLOGY & MANAGEMENT IT Checklist INTRODUCTION A small business is unlikely to have a dedicated IT Department or Help Desk. But all the tasks that a large organization requires of its IT
Business Continuity and Disaster Recovery Planning from an Information Technology Perspective Presenter: David Bird, Director of Sales, Business Technology Consultant phone: 215-672-7100 email: email@example.com
Preface Computer systems are the core tool of today s business and are vital to every business from the smallest to giant organizations. Money transactions, customer service are just simple examples. Despite
Why cloud backup? Top 10 reasons HP Autonomy solutions Table of contents 3 Achieve disaster recovery with secure offsite cloud backup 4 Free yourself from manual and complex tape backup tasks 4 Get predictable
Little-Known Facts and Insider Secrets Every Business Owner Should Know About Backing Up Their Data and Choosing a Remote Backup Service If your data is important to your business and you cannot afford
Managed IT Services: The Smart Technology Solution for Business Owners Managed services is the practice of outsourcing day-to-day management responsibilities as a strategic method for improving operations
12 Little-Known Facts and Insider Secrets Every Business Owner Should Know About Backing Up Their Data and Choosing a Remote Backup Service If your data is important to your business and you cannot afford
ADVISORY Top 10 Reasons for Using Disk-based Online Server Backup and Recovery INTRODUCTION Backup of vital company information is critical to a company s survival, no matter what size the company. Recent
Mapping Your Path to the Cloud A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software. Table of Contents Why the Cloud? Mapping Your Path to the Cloud...4
Which Backup Option is Best? 1 Why Protect Your Data? 2 Establish Value of Data for Backup. 3 Backup Options: Local, Cloud and Hybrid Cloud/Local Which Backup Option is Best? Why Protect Your Data This
Electronic Records Storage Options and Overview www.archives.nysed.gov Objectives Understand the options for electronic records storage, including cloud-based storage Evaluate the options best suited for
Security Equipment Chapter 8: Security Measures Test your knowledge 1. How does biometric security differ from using password security? Biometric security is the use of human physical characteristics (such
CONTENTS 1. Executive Summary 2. Need for Data Security 3. Solution: nwstor isav Storage Security Appliances 4. Conclusion 1. EXECUTIVE SUMMARY The advantages of networked data storage technologies such
HIPAA RISK ASSESSMENT PRACTICE INFORMATION (FILL OUT ONE OF THESE FORMS FOR EACH LOCATION) Practice Name: Address: City, State, Zip: Phone: E-mail: We anticipate that your Meaningful Use training and implementation
7 Critical Facts Every Business Owner Must Know About Protecting Their Computer Network From Downtime, Data Loss, Viruses, Hackers and Disasters If You Depend On Your Computer Network To Run Your Business,
Planning and Implementing Disaster Recovery for DICOM Medical Images A White Paper for Healthcare Imaging and IT Professionals I. Introduction It s a given - disaster will strike your medical imaging data
Availability and Disaster Recovery: Basic Principles by Chuck Petch, WVS Senior Technical Writer At first glance availability and recovery may seem like opposites. Availability involves designing computer
HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned
Disaster Recovery 101 Sudarshan Ranganath & Matthew Phillips Ellucian SESSION OBJECTIVES Business continuity is critical to every institution and its IT organization. How do you set up your ERP and other
PARTNER BRIEF: IS ONLINE BACKUP RIGHT FOR YOUR BUSINESS?........................................ Is online backup right for your business? Eight reasons to consider protecting your data with a hybrid Who
CTERA Appliance Disaster Recovery Guide Cloud Attached Storage June 2013 Version 3.2 1 Introduction This document is intended for CTERA Portal administrators. It describes how to replace CTERA appliances
Approved 1/30/15 by Dr. MaryLou Apple, President MSCC Policy No. 1:08:00:02 MSCC Gramm-Leach-Bliley INFORMATION SECURITY PROGRAM January, 2015 Version 1 Table of Contents A. Introduction Page 1 B. Security
A Native American Owned Company I.T. & DATA SERVICES Keeping your data safe and accessible for generations to come I.T. & DATA SERVICES Workplace Solutions offers IT and data services for businesses of
Cyber Security: Guidelines for Backing Up Information A Non-Technical Guide Essential for Executives, Business Managers Administrative & Operations Managers This appendix is a supplement to the Cyber Security:
Global Resources... Local Knowledge Figtree offers the functionality of Figtree Systems Software without the upfront infrastructure investment. It is the preferred deployment solution for organisations
Small Business Backup & Recovery (File Servers, Peer-to-Peer, Laptops, Desktops) Smart Features: Continuous Backup Anywhere Access to Backed Up Data Simple Rate Plan Secure Bank Grade Encryption Open Files
Injazat s Managed Services Portfolio Overview Premium Managed Services to Transform Your IT Environment Injazat s Premier Tier IV Data Center is built to offer the highest level of security and reliability.
HA / DR Jargon Buster High Availability / Disaster Recovery Welcome to Maxava s Jargon Buster. Your quick reference guide to Maxava HA and industry technical terms related to High Availability and Disaster
The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments New flexible technologies enable quick and easy recovery of data to any point in time. Introduction Downtime and data loss
Disaster Recovery Review FREE Promotional Offer Our Colorado region is offering a FREE Disaster Recovery Review promotional through June 30, 2009! This review is designed to help the small business better
Local Government Cyber Security: Guidelines for Backing Up Information A Non-Technical Guide Essential for Elected Officials Administrative Officials Business Managers Multi-State Information Sharing and
What You Should Know About Cloud- Based Data Backup An Executive s Guide to Data Backup and Disaster Recovery Matt Zeman 3Fold IT, LLC PO Box #1350 Grafton, WI 53024 Telephone: (844) 3Fold IT Email: Matt@3FoldIT.com
BACKUP ESSENTIALS FOR PROTECTING YOUR DATA AND YOUR BUSINESS Disasters happen. Don t wait until it s too late. OVERVIEW It s inevitable. At some point, your business will experience data loss. It could
THE NEXT GENERATION OF DATA INSURANCE High Indemnity and Broad Coverage Against Permanent Loss A Data Insurance Licensing Ltd. White Paper Version 2013.4.4 Data Insurance Licensing Ltd. THE NEXT GENERATION
Business Continuity and the Cloud Aaron Shaver US Signal, Solution Architect Overview What is BC/DR? Why should businesses have a strategy? Why do many business choose not to? How does the cloud change
THE CEO S GUIDE TO BUILDING A FAIL-SAFE DISASTER RECOVERY PLAN By Stuart Avera, Executive Vice President Nexxtep Technology Services, Inc. Nexxtep s Leadership Team About Nexxtep 2010 Nexxtep Technology
Diagram Cloud Computing Cloud Computing Diagram 1: Traditional Network Combined with a Single Cloud Computing Application In the above Cloud Computing Diagram, the company has decided to no longer own,
12 Little-Known Facts and Insider Secrets Every Business Owner Should Know About Backing Up Their Data and Choosing a Remote Backup Service If your data is important to your business and you cannot afford
Your complete guide to Online Backup and Disaster Recovery Backup & Disaster Recovery for Business 1 Doc V1.0 Jan 2014 Table of Contents 3 Hosted Desktop Backup and Disaster Recovery (DR) today 4 Different
Enabling Small Business Success 2008 Small Business Technology Trends Survey: A Peer Perspective on IT in Small Business 2008 All Covered Inc. www.allcovered.com Contents EXECUTIVE SUMMARY... 3 RECOMMENDATIONS...
the Availability Digest Backup Is More Than Backing Up May 2009 So you think that your corporate data is safe? Your company s data is its lifeblood. Lose it without the chance of recovery, and your company
DISASTER RECOVERY WITH AWS Every company is vulnerable to a range of outages and disasters. From a common computer virus or network outage to a fire or flood these interruptions can wreak havoc on your
Backup & Disaster Recovery Options Since businesses have become more dependent on their internal computing capability, they are increasingly concerned about recovering from equipment failure, human error,
Topic 8 Database Security LEARNING OUTCOMES When you have completed this Topic you should be able to: 1. Discuss the important of database security to an organisation. 2. Identify the types of threat that
NCS 330 Information Assurance Policies, Ethics and Disaster Recovery NYC University Polices and Standards 4/15/15 Jess Yanarella Table of Contents: Introduction: Part One: Risk Analysis Threats Vulnerabilities
Leveraging Virtualization for Disaster Recovery in Your Growing Business Contents What is Disaster Recovery?..................................... 2 Leveraging Virtualization to Significantly Improve Disaster
LAW OFFICE SECURITY for Small Firms and Sole Practitioners Prepared by Andrew Mason, Scott Phelps & Mason, Saskatoon Saskatchewan 1. Introduction CONTENTS 2. Security Consciousness Having a Firm Security
Competency: Defend and Attack (virus, spam, spyware, Trojans, hijackers, worms) 1. Identify basic security risks and issues to computer hardware, software, and data. 2. Define the various virus types and
The Essential Guide for Protecting Your Legal Practice From IT Downtime www.axcient.com Introduction: Technology in the Legal Practice In the professional services industry, the key deliverable of a project
CHAPTER 4 Introduction This chapter describes in general terms backing up a Cisco Unity system. When you back up a Cisco Unity server (and one or more Exchange servers) you need to consider the same issues
1 Offsite Disaster Recovery Plan Offsite Disaster Recovery Plan Presented By: Natan Verkhovsky President Disty Portal Inc. 2 Offsite Disaster Recovery Plan Introduction This document is a comprehensive
Disaster Recovery Hendry Taylor Tayori Limited Agenda What is Business Continuity planning (BCP) What is Disaster Recovery (DR) and Disaster Recovery Planning (DRP) Overview Lifecycle Analysis Plan design
Backup vs. Business Continuity: Using RTO to Better Plan for Your Business Executive Summary SMBs in general don t have the same IT budgets and staffs as larger enterprises. Yet just like larger organizations
Last updated: March 4, 2014 Stable and Secure Network Infrastructure Benchmarks 501 Commons has developed a list of key benchmarks for maintaining a stable and secure IT Infrastructure for conducting day-to-day
Guidance for preparing your business to withstand the unexpected Table of Contents Executive Summary...3 What You Will Learn...5 Your Virtual and Physical GO Bag...6 Disaster Preparedness Technology Strategy...7
Business Continuity Planning (BCP) & Disaster Recovery Planning (DRP). Ed Fortin President Fortin Consulting Paul Godden Consultant & Quotation Author Friday 24 th February 2012 Business Continuity Planning
THE LOGICAL CHOICE FOR ONLINE DATA PROTECTION Brought to you by VaultLogix Classic Online Backup VAULTLOGIX CLASSIC ONLINE BACKUP WHY BACK UP CRITICAL APPLICATIONS ONLINE/OFFSITE? Your financial records,
Business Continuity & Disaster Recovery Plan Last Updated: June 16, 2009 Business Continuity & Disaster Recovery Plan Page 2 of 6 Table of Contents Introduction... 3 Business Continuity... 3 Employee Structure...
NSA Cloud Suite Powered by BUSINESSES NEED TO MAXIMIZE PRODUCTIVITY, LOWER COSTS AND DECREASE RISKS EVERY DAY. In this age of information, this means you need your servers, desktops and applications up
HOW SAFE IS YOUR DATA?? MANAGER AAffordable Protection for Electronic Business Data MANAGER YOUR KEY TO... Peace of mind Data Security Off-Site Data Protection State of the art Virus Protection Professional
16 Common Backup Problems & Mistakes 1. Tape errors, Tape Drive failures. Probably the number one backup problem is simply caused by the unreliability of tape. Tape drives have a higher failure rate than
Data Backup Options for SME s As an IT Solutions company, Alchemy are often asked what is the best backup solution? The answer has changed over the years and depends a lot on your situation. We recognize
Cloud Backup and Recovery for Endpoint Devices Executive Summary Armed with their own devices and faster wireless speeds, your employees are looking to access corporate data on the move. They are creating,
Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Unless otherwise stated, these Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies
JUNE 1, 2012 SalesNOW Security Policy v.1.4 2012-06-01 v.1.4 2012-06-01 1 Overview Interchange Solutions Inc. (Interchange) is the proud maker of SalesNOW. Interchange understands that your trust in us
IT Services Qualifying & COP Form Training April 2011 1 Agenda Purpose for the COP Form & How it Should Be Used Customer Opportunity Profile (COP) Form Identifying Virtualization Opportunities Identifying
Interactive-Network Disaster Recovery BACKGROUND IT systems are vulnerable to a variety of disruptions, ranging from mild (e.g., short-term power outage, disk drive failure) to severe (e.g., terrorism,
TECHNICAL ISSUES Best Practices in Availability. Breakthrough Data Recovery for IBM AIX Environments How New Technologies Are Making Data Protection, Recovery and High Availability Easier and More Affordable
Michael Longo firstname.lastname@example.org www.vitalvoiceanddata.com 888-558-8855 ext 301 About Vital Voice & Data Choosing the Right Partnership Incorporated in March 2002 600+ clients served All verticals,