Software-as-a-Service (SaaS) Solutions from CA Technologies Frequently asked questions
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1 FAQ Edition / April 30, 2014 Software-as-a-Service (SaaS) Solutions from CA Technologies Frequently asked questions FAQ Edition April 2014 Informational Guidelines Table of Contents EXECUTIVE SUMMARY... 2 SAAS SAAS ECONOMICS... 3 SECURITY... 4 AVAILABILITY... 7 BACKUP AND RECOVERY... 8 BUSINESS CONTINUITY AND DISASTER RECOVERY... 8 APPLICATION PERFORMANCE... 9 CUSTOMIZATION AND INTEGRATION... 9 MAINTENANCE AND UPGRADES CA PRODUCT (SAAS) STRATEGY
2 2 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
3 3 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
4 4 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
5 5 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
6 6 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
7 7 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
8 8 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
9 9 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
10 10 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
11 11 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
12 12 Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
13 1 Source: CA: Service Available Market Analysis, Published: July Source: Gartner, Hype Cycle for Software as a Service, Published: 31 July Copyright 2014 CA. All rights reserved. This FAQ is provided as a courtesy to customers based on ongoing discussions and commonly asked questions by CA
Copyright 2013 wolfssl Inc. All rights reserved. 2
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