Student William

Transcription

1 Information Technology Department Student Technology Guide Version 4.0 July 18,, William Carey University 498 Tuscan Avenue, Boxx 147 Hattiesburg, MS Phone Fax

2 Table of Contents Explanation of Student Accounts... 2 Your WCU Account... 4 Indigo Portal Guide... 6 Library Resources Guide... 9 CareyAir Wireless Configuration Desire2Learn Guide SaderApps Guide Troubleshooting & Help Index... 18

3 CHAPTER 1 - EXPLANATION OF STUDENT ACCOUNTS Explanation of Student Accounts William Carey University provides students with a user account for accessing the technology resources provided by the university. The following chapter will explain this account and exactly what can be accessed with the account. Please note that you must use the credentials exactly as they are explained for your account. IMPORTANT NOTICE Student records and your WCU account may be modified to accommodate names changes. In the event of a name change by a student and a request for a username change, the students address will be deleted and a new address created. This will result in the loss of all mail saved in the previous account. Username changes will not result in a loss of Indigo Portal or D2L data. Your WCU Account (Chapter 2) Your WCU account provides access to a number of resources that you will use during your time at William Carey University, WCU. This account provides access to the Indigo Portal, Library Database Resources, the CareyAir wireless network, D2L elearning, and student . Indigo Portal (Chapter 3) The Indigo Portal contains vital information and provides necessary services for the student. This portal provides access to a personal calendar which is editable by the student, a student directory of current students, job listings, course offerings, online registration, unofficial transcripts, schedules, billing information, financial aid information, grades and more. Library Database Resources (Chapter 4) The William Carey University Library system provides access to a wide variety of journal databases. These databases are accessible through the WCU Library s website. A few databases include Academic Search Premier, Biblical Archeology Society Online, ERIC, JSTOR, Medline Full- Text, Naxos, PsycINFO, and many more. CareyAir Wireless Network (Chapter 5) CareyAir is a secure university-wide wireless network accessible to students, faculty, and staff at WCU. This wireless network provides internet and local network access to staff and faculty. It also provides 2

4 CHAPTER 1 - EXPLANATION OF STUDENT ACCOUNTS internet access to students. CareyAir is available on the Hattiesburg, New Orleans, and Tradition campuses. Desire2Learn D2L elearning (Chapter 6) William Carey University uses Desire2Learn for online enrichment of traditional courses and for online courses. Desire2Learn, D2L, provides students with quick access to their courses; this includes content, assignments, discussions, and more. Please login to your D2L account as soon as possible to ensure that you are receiving necessary course information. Student Account (Chapter 7) William Carey University provides an address to all students who attend William Carey University. This account is very important to you. The university will provide information to students primarily through this address. It is very important that you access this address as quickly as possible and often. Your address is provided through SaderApps powered by Google. This is very similar to a Gmail account, but is associated with William Carey University through the use of the domain name student.wmcarey.edu. 3

5 CHAPTER 2 - YOUR WCU ACCOUNT Your WCU Account The following procedure provides the necessary steps to setup your WCU account for the first time. WCU Account Setup for the first time In order to setup your WCU account, you must know your student ID number, birth date, and social security number. Your ID number is available on your student ID card, billing statements, and schedules provided by WCU. Federal law prohibits this student ID number from being provided via telephone or . If you do not know your student ID number, please visit your advisor, the Office of Admissions, or the Registrar s Office in person to retrieve this number. Username Your WCU username is comprised of your first initial, last name, and student ID number. For example, if William Carey s student ID number is his username would be wcarey Password Setting up your WCU account requires you to provide a password. The password for your account must be at least six characters. To ensure integrity and safety of your student records and personal information, IT recommends that this password be a strong password, one containing alphanumeric characters and symbols, and that it be changed often. WCU Account Setup Instructions 1. Once you have determined your username, you will be able to follow the instructions below to setup your WCU account. 2. Navigate to in your web browser. 3. You should see the page below. 4

6 CHAPTER 2 - YOUR WCU ACCOUNT 4. Type your username following the instructions given on the page and in the introduction of the chapter. 5. Complete the form by entering the required information. 6. Click Submit 7. You will be taken to the completion page shown below. 8. From this page, you can use the links provided to access the Indigo Portal, D2L, SaderApps, or CareyAir Wireless (CareyAir Wireless is only available on campus). 5

7 CHAPTER 3 INDIGO PORTAL GUIDE Indigo Portal Guide The Indigo Portal contains vital information and provides necessary services for the student. This portal provides access to a personal calendar which is editable by the student, a student directory of current students, job listings, course offerings, online registration, unofficial transcripts, schedules, billing information, financial aid information, grades and more. Login to the Indigo Portal You must have completed Chapter 2 of this guide in order to continue. Once you have completed Chapter 2 of this guide, you will use you WCU account credentials (username and password) to login to the Indigo Portal. 1. Navigate to in your web browser. 2. You will be directed to the Indigo Portal login page below. 3. Type your username following the instructions given on the page and in the introduction of Chapter Type your password. 5. Click Login. 6

8 CHAPTER 3 INDIGO PORTAL GUIDE Using the Indigo Portal After login is successful, you will navigate through the Indigo Portal using the navigation bar on the left of your web browser window, shown below. 1. Indigo Home will take you back to the Indigo Portal News Page. 2. Change Term allows you to change your term to a prior term for review or a future term for registration when available. 3. Edit Profile allows you to edit your local and billing address information. Home address information must be changed by the Registrar s office. Be advised that important WCU mailings will be addressed to your home or billing addresses, but it is very important that you change your home address with the registrar s office, too. 4. SaderApps will take you to the WCU Student and SaderApps login page. 5. Change Password allows you to change your password. 6. Logout will remove all session data and logout of the Indigo Portal. 7. Calendar provides an editable calendar for your personal use. 8. Student Directory displays a listing of all current term students at WCU. 9. Job Search, maintained by Student Services, provides a listing of current jobs available in the area of WCU campuses. 7

9 CHAPTER 3 INDIGO PORTAL GUIDE 10. Course Offering, depending on term selection, will show all courses offered by WCU for the term selected. These courses are subject to change. 11. Enrollment Verification allows you to print enrollment verification certificates when requested by employers or other schools. 12. Forms is a location containing various important forms for WCU students. 13. My Financial Aid displays all current term financial aid. Students may accept or decline financial aid from this module. 14. My Grades displays your final grades for the currently selected term 15. My Ledger displays your billing information for the currently selected term. 16. My Schedule displays your schedule for the currently selected term. 17. My Transcript provides an easily accessible, printable copy of your unofficial transcript. If you require an official transcript, you must contact the Registrar s office. 18. Registration will allow permitted students to register for their next term or terms at WCU online. 8

10 CHAPTER 4 - LIBRARY RESOURCE GUIDE Library Resource Guide The William Carey University Library system provides access to a wide variety of journal databases. These databases are accessible through the WCU Library s website. A few databases include Academic Search Premier, Biblical Archeology Society Online, ERIC, JSTOR, Medline Full- Text, Naxos, PsycINFO, and many more. Login to the Library Resources You must have completed Chapter 2 of this guide in order to continue. Once you have completed Chapter 2 of this guide, you will use your WCU account credentials (username and password) to login to the Library Resources. 1. Navigate to in your web browser. 2. Click on Search Database for Journal Articles 3. Click on the database that you would like to search. 4. You will be directed to the Library Resources Authentication Page shown below Type your WCU username in the WCU Indigo Portal Username field. 7. Type your WCU password in the WCU Indigo Portal Password field. 8. Click Login 9. You will be directed to the Library Resource database that you chose on the previous screen. 9

11 CHAPTER 5 CAREYAIR WIRELESS CONFIGURATION CareyAir Wireless Configuration CareyAir is a secure university-wide wireless network accessible to students, faculty, and staff at WCU. This wireless network provides internet and local network access to staff and faculty. It also provides internet access to students. CareyAir is available on the Hattiesburg, New Orleans, and Tradition campuses. Windows Configuration You must have completed Chapter 2 of this guide in order to continue. Once you have completed Chapter 2 of this guide you will use your WCU account credentials (username and password) to connect to the CareyAir Wireless Network. 1. Connect to CareyAir Setup and Help. 2. Click Continue to this website if a certificate issue is displayed. 3. Accept the WCU Acceptable Use Policy 4. Check I accept the terms of the End-User License Agreement after reading the agreement and click Start. 10

12 CHAPTER 5 CAREYAIR WIRELESS CONFIGURATION 5. Type your WCU username and password and click continue. IMPORTANT NOTICE If you have not setup your account, please click Forgot your password or need to setup your account? 6. Click Yes to install the CareyAir certificates. 7. Click Done to close the CareyAir Setup wizard. 8. Choose Public Network to ensure adequate security on a shared network. 11

13 CHA PTER 5 CAREYAA IR WIREL ESS CONN FIGURAT ION Mac OS X Wireless Configuration You must have completed Chapter 2 of this guide in order to continue. Once you have completed Chapter 2 of this guide you will use your WCU account credentials (username and password) to connect to the CareyAir Wireless Network. 1. Connect to CareyAir Setup and Help. 2. When prompted, accept the WCU Acceptable Use Policy. If you are not prompted, please attempt to go to in your web browser to be redirected to the setup process. 3. Check I accept the terms of the End-User License Agreement after reading the agreement and click Start. 4. Type your WCU Username and click Continue. IMPORTANTT NOTICE If you havee not setup your account, please clickk Forgot your password or need to setup your account? 5. Click network profile to start the network installation. 12

14 CHA PTER 5 CAREYAA IR WIREL ESS CONN FIGURAT ION 6. On the Profiles window, click Continue to install the WCU certificates. 7. Click Continue to confirm that you would like to install the profile. 8. Type your WCU account password in thee Password field and click Install. 13

15 CHA PTER 5 CAREYAA IR WIREL ESS CONN FIGURAT ION 9. Type your personal administrative password for your system and click OK, if prompted. 10. Close the Profiles window. 11. Close the Join CareyAir Setup and Help window. 12. Connect to CareyAir Wireless. 14

16 CHAPTER 6 DESIRE2LEARN GUIDE Desire2Learn Guide William Carey University uses Desire2Learn for online enrichment of traditional courses and for online courses. Desire2Learn, D2L, provides students with quick access to their courses; this includes content, assignments, discussions, and more. Please login to your D2L account as soon as possible to ensure that you are receiving necessary course information. Login to Desire2Learn You must have completed Chapter 2 of this guide in order to continue. Once you have completed Chapter 2 of this guide, you will use your WCU account credentials (username and password) to login to D2L - elearning. 1. Navigate to in your web browser. 2. You will be directed to the D2L login page shown below. 13. Type your WCU account username in the Username field. a. Your username is in the format of (first initial)(lastname)(student id number) b. For example: i. Student s Name: William Carey ii. Student s ID Number: iii. D2L Username: wcarey Type your WCU account password. 15. Click Login 15

17 CHAPTER 7 SADERAPPS GUIDE SaderApps Guide William Carey University provides an address to all students who attend William Carey University. This account is very important to you. The university will provide information to students primarily through this address. It is very important that you access this address as quickly as possible and often. Your address is provided through SaderApps powered by Google. This is very similar to a Gmail account, but is associated with William Carey University through the use of the domain name student.wmcarey.edu. Login to Student - SaderApps You must have completed Chapter 2 of this guide in order to continue. Once you have completed Chapter 2 of this guide, you will use your WCU account credentials (username and password) to login to Student Navigate to in your web browser. 2. You will be directed to the SaderApps login page. 3. Type your WCU username in the Username field. c. Your username is in the format of (first initial)(lastname)(student id number) d. Example: i. Student s Name: William Carey ii. Student s ID Number: iii. Username: wcarey Type your WCU account password. 5. Click Sign in 16

18 CHAPTER 8 TROUBLESHOOTING & HELP Troubleshooting & Help The William Carey University Information Technology Department, IT, provides assistance to students through a ticket based help system. In order to receive support with your IT needs, you must complete and submit a form that will provide necessary information to the IT Department for troubleshooting. If you are having trouble logging into our services, please use the following instructions to submit an online support ticket. IMPORTANT NOTICE To avoid confusion and delay of resolution, you should not submit an online support ticket unless you have reviewed this document and attempted to resolve the issue based on this guide. When submitting an online support ticket, IT will assume that you have done this and will complete steps to resolve your issue based on this assumption. If you have not reviewed this document and submit an online support ticket, response and resolution times may be extended beyond normal expectations. Do you need to submit an online support ticket? 1. Navigate to in your web browser. 2. Fully complete the form provided. 3. Click Submit. Want to change your WCU account password? You will no longer be able to change your password from within D2L. All WCU passwords must be changed during the account setup process or from within the Indigo Portal. Follow the instructions below to change your WCU account password at any time. 1. Login to the Indigo Portal 2. Click on Change Password. 3. Click Submit. Did you forget your WCU account password? If you have forgotten your password, please go to and click on the Forgot your Password? link to attempt to reset your password. When you reset your password it will affect access to all of your WCU IT resources. 17

19 INDEX Index C CareyAir Wireless D Desire 2 Learn E e-learning H Help I Indigo Portal... 6 Billing... 8 Change Password... 7 Change Term... 7 Course Offering... 8 Edit Profile... 7 Financial Aid... 8 Grades... 8 Job Search... 7 Ledger... 8 Logout... 7 Schedule... 8 Student Directory... 7 Transcript... 8 Indigo Portal Guide... 6 L Library Resources... 9 S Student Accounts... 2 T Troubleshooting W Wireless