WMO2 Modem Series GSM 900 / 1800 / 1900 USER MANUAL
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1 WMO2 Modem Series GSM 900 / 1800 / 1900 USER MANUAL GUIDE 1 19/04/99, 9:20
2 SUMMARY 1. PRODUCT DESCRIPTION Package content Product presentation Physical characteristics Functions - GSM Modes Temperature range 2 2. INSTALLATION/START-UP Mounting the modem Installing the modem Electrical characteristics Switching the GSM modem on/off Voltage range Overvoltage/undervoltage Power supply cable Input/output electrical characteristics defined for all external connections Protection/on-board network connection 6 3. DESCRIPTION OF THE INTERFACES LED Function Connectors 7 4. TECHNICAL DATA 11 SUMMARY Wavecom WMO2 Modem GUIDE 2 19/04/99, 9:20
3 5. TROUBLESHOOTING: Specific defaults possibly encountered The modem does not answer through the serial link The modem always returns «Error» when trying to issue a communication The modem always returns «No carrier» when trying to issue a communication NOTES ON SAFETY General safety Vehicle safety Car And Maintenance Your responsibility GENERAL INFORMATIONS 19 SUMMARY Wavecom WMO2 Modem GUIDE 3 19/04/99, 9:20
4 1. PRODUCT DESCRIPTION The Wavecom WMO2 modem exist under three different references: - WMO2-G900 : GSM 900 MHz version - WMO2-G1800 : GSM 1800 MHz version - WMO2-G1900 : GSM 1900 MHz version 1.1 Package content The Wavecom WMO2 modem package comprises: - 1 Modem - 2 holding bridles - 1 Power supply cable + fuse - 1 User manual (this document) 1.2 Product presentation The Wavecom WMO2 modem is a terminal for fax and data transmission, short message service mobile originated, short message service mobile terminated and voice calls. The connectors binded to the body guarantee output and input connections. An extractible holder is used to insert the SIM card (Micro-SIM type). A LED indicates the operating mode. PRODUCT DESCRIPTION T M Micro-Fit connector Front cap SUB HD connector LED Back cap Figure 1 Modem presentation SMA connector Extractible SIM holder Wavecom WMO2 Modem 1 GUIDE 4 19/04/99, 9:20
5 1.3 Physical characteristics D imensions 98x54x25 mm (excluding connectors) Overall dimensions 110x54x25 mm Weight < 140 grams Volume cm3 Housing Aluminium profiled 1.4 Functions - GSM Modes PRODUCT DESCRIPTION Standard 900 MHz Class 4 (2W) / 1900 MHz Class 1 (1W) GSM Phase 2 Interface SMS Data Fax Serial interface RS232 V.24/V.28 Autobauding function AT command set based on V.25ter and GSM & Mobile Originated (MO) and Mobile Terminated (MT). Mode Text & PDU point to point. Cell broadcast. In accordance with GSM Asynchronous 2400, 4800, 9600 bits/s. Transparent and Non Transparent mode. In Non Transparent Mode only: 300, 1200, 1200/75 bauds. Mode 3.1 KHz (PSTN) and V110 (ISDN). 2400/4800/7200/9600 bits/s GSM teleservice 62 in Transparent Mode. Class 1. Groupe 3 compatible. A udio FR + EFR - Accessories: 1 : Head set (future options) 2 : Car kit (future options ) 1.5 Temperature range Operating conditions : From -20 C to +55 C Storage conditions : From -25 C to +70 C Wavecom WMO2 Modem 2 GUIDE 5 19/04/99, 9:20
6 2 INSTALLATION/START-UP 2.1 Mounting the modem For mounting the modem, bind to the body the holding bridles according to the schema below : Note: - To be attached to a plain surface - Screw head max. height: 2mm Holding bridles 2.2 Installing the modem Figure 2 Modem mounting To install the modem, plug the device on a DC power supply (for automotive application, connect the device on the permanent «+» and insert the SIM card in the holder). Make sure that an antenna is connected. m m 2 2 mm INSTALLATION/START-UP In order to extract or to insert the Micro SIM card, it is necessary to press the SIM holder ejector with a sharp element (a pen for example). If this sequence is not respected, the SIM holder could be damaged. Wavecom WMO2 Modem 3 GUIDE 6 19/04/99, 9:21
7 2.3 Electrical characteristics Switching the GSM modem on/off The device is permanently powered (when connected to the power supply) Voltage range Voltage range : 5 to 32V DC (GSM 900) - 6 to 32V DC (GSM 1800/1900) GND : 0V Overvoltage/undervoltage INSTALLATION/START-UP Correct operation of the Wavecom WMO2 modem in communication mode is not guaranteed if input voltage fall below 5V (GSM 900) - 6V (GSM 1800/1900). The modem is protected against voltage over 32V. When input voltages exceed 32V, the supply voltage is disconnected in order to protect the electronic components from an overvoltage. TWO CASES ARE POSSIBLE: - IF THE OVERVOLTAGE IS CONTINUOUS, THE PROTECTION IS GUARANTEED BY THE FUSE. - IN THE CASE OF TRANSIENT PEAKS, THE MODEM GUARANTEES ITS OWN PROTECTION. Wavecom WMO2 Modem 4 GUIDE 7 19/04/99, 9:21
8 2.3.4 Power supply cable A cable, included in the package shall be used for power supply connection. The wires are marked as follows: Cable : 1 wire Ame : tinned copper 24x0.2 mm Section : 0.75 mm 2 T M Connector Molex Micro-Fit 3.0 Side view Cables stripped over 200 mm, Stripped wire, tinned over 5 mm protected by their own sheath Standard cable sheath Figure 3 Power supply cable INSTALLATION/START-UP Wavecom WMO2 Modem 5 GUIDE 8 19/04/99, 9:21
9 2.3.5 Input/output electrical characteristics defined for all external connections INSTALLATION/START-UP Power supply : Parameters GSM 900 GSM 1800/1900 M in. T yp. M ax. M in. T yp. Max. - Input supply voltage V - Input supply voltage with Car Kit option V - Input peak supply current A - Input average supply current in communication mode ma - Input average supply current in idle mode ma Serial link : - RS232 Audio (head set) : - Microphone input ma - Absolute microphone input voltage mvp - Speaker output current 150Ω/ 1nF ma - Absolute speaker impedance Ω SIM 3 or 5 3 or 5 V Unit Protection/on-board network connection The modem is protected by a fuse directly binded on the power supply cable. Wavecom WMO2 Modem 6 GUIDE 9 19/04/99, 9:21
10 3. DESCRIPTION OF THE INTERFACES The modem comprises several interfaces: - LED function indicating operating status - External antenna (via SMA) - Serial and control link (via 15 pins SUB D) - Power supply (via 4 pins Micro-Fit TM ) - SIM card holder 3.1 LED Function - LED off Device switched off - Not ready - LED on Device switched on - Connecting to network - LED flashing slowly Device switched on - Idle mode - LED flashing rapidly Device switched on - Transmission mode 3.2 Connectors Connector SMA 15 pins SUB D (high density) TM 4 pins Micro-Fit Function RF antenna connector RS232 link AUDIO link BOOT RESET Power supply connector «SIM»connector SIM card connection DESCRIPTION OF THE INTERFACES Wavecom WMO2 Modem 7 GUIDE 10 19/04/99, 9:21
11 Figure 4 SMA connector DESCRIPTION OF THE INTERFACES A SIM card is needed to operate on a GSM network. To install the card: - Press the yellow button to eject the holder. - Insert the SIM card. - Check that it fits into place correctly. Extractible SIM card holder SIM card Wavecom WMO2 Modem 8 SMA connector (antenna connector) Yellow button to eject the holder (with a sharp element) Figure 5 SIM card holder GUIDE 11 19/04/99, 9:21
12 Figure 6 15 pins SUB D connector (high density) Pins assignment for 15 pins SUB D Connector RS 232 Audio PIN EIA Wavecom WMO2 Modem 9 CCIT Designation 1 DCD 109 Data Carrier Detect 6 RX 104 Receive Data (out) 2 TX 103 Transmit Data 8 DTR Data Terminal Ready 9 GND 7 DSR RTS CTS RI 25 4 MICROPHONE (+) 5 MICROPHONE (-) 10 SPEAKER (+) 15 SPEAKER (-) Boot 3 BOOT Reset 14 RESET Signal ground 1 Data Set Ready 1 Request to send 1 Clear to send 1 Ring indicator DESCRIPTION OF THE INTERFACES GUIDE 12 19/04/99, 9:22
13 Figure 7 4 pins Micro-Fit TM connector DESCRIPTION OF THE INTERFACES Connector 4 pins Micro-Fit 3.0 TM Pins layout V+ BATTERY GROUND AUXI The 4 pins Micro-Fit 3.0 TM can be ordered from a supplier called MOLEX. The address can be obtained on the following internet site : Comments Power supply NC Wavecom WMO2 Modem 10 GUIDE 13 19/04/99, 9:22
14 4. TECHNICAL DATA Description Module synchro checking Receiving an incoming call Initiate a call Initiate an emergency call Communication loss AT commands Module AT+CREG? CREG=<mode>, 1 CREG=<mode>, 2 CREG=<mode>, 0 ATA RING OK Comments Modem synchronized on the network Synchronization lost, re-synchronization attempt Network synchronization attempt Answer the call A TD1234; Don't forget the «;»at the end for «voice»call OK Communication established C ME ERROR : 11 PIN code not entered (with +CMEE : 1 mode) CME ERROR : 3 AOC credit exceeded or a communication is already established A TD112; Don't forget the «;»at the end for «voice»call OK NO CARRIER TECHNICAL DATA Hang up Enter PIN Code Store the parameters in E2P ATH AT+CPIN=1234 AT&W OK OK PIN Code accepted + CME ERROR : 16 Incorrect PIN Code + CME ERROR : 3 PIN already entered (with +CMEE : 1 mode) OK The configuration settings are stored in E2P Wavecom WMO2 Modem 11 GUIDE 14 19/04/99, 9:22
15 5. TROUBLESHOOTING: Specific defaults possibly encountered 5.1 The modem does not answer through the serial link A) Is the modem correctly powered on? If not, the correct power supply is 5 to 32V (GSM 900) - 6 to 32V (GSM 1800/1900). B) Is the serial cable suitable and adjusted in the modem and PC sockets? A suitable cable must follow pin assignment described on figure 6. Check in particular, that Rx et Tx are properly connected. TROUBLESHOOTING C) Check that your communication program is properly configured: Modem factory setting for the character framing are: Data Bits : 8 Parity : None Stop Bits : 1 The factory setting for baud rate is autobauding mode. D) Does any other program interfere with your communication program (conflict on communication port access)? If yes, close any application likely to interfere (e.g. mouse or printer driver). Wavecom WMO2 Modem 12 GUIDE 15 19/04/99, 9:22
16 5.2 The modem always returns «Error» when trying to issue a communication A) Issue AT+CMEE=1 to have extended error cause and retry Cause value Diagnostic 0 Phone failure Call your technical support 3 Operation not allowed 4 Operation not supported 10 SIM not inserted Insert the SIM card in the SIM holder of the modem, If SIM card is inserted, insure that it is properly inserted. 11 SIM PIN required Enter PIN code 12 S IM PUK required Enter PUK code (call your network provider if you don t know this code) 13 SIM Failure 16 Incorrect password 17 SIM PIN2 required 18 SIM PUK2 required Hint Check validity of your SIM card. If SIM damaged, call your network provider Check the code you entered Enter PIN2 code Enter PUK2 code (call your network provider if you don code) 26 D ial string too long Check your phone number (max 20 digits) 30 No network service t know this TROUBLESHOOTING For all other codes, and/or details, see AT commands manual. B) Additional hints Is the modem registered on the network? Does the AT-Command AT + CREG? answers 0,1 (registered) or 0,5 (registered roaming)? If not, check that the received signal is strong enough to synchronize on the Network (use AT+CSQ). Wavecom WMO2 Modem 13 GUIDE 16 19/04/99, 9:22
17 Is the modem receiving an incoming call or already in communication? With some software versions, you must release any incoming or active call (with ATH) before being able to make an outgoing call. 5.3 The modem always returns «No carrier» when trying to issue a communication A) After a failed attempt ( no carrier ), issue AT+CEER to have extended error cause Cause value Diagnostic Hint TROUBLESHOOTING 1 Unallocated phone number 16 Normal call clearing 17 User busy 18 No user responding 19 User alerting, no answer 21 Call rejected 22 Number changed 31 Normal, unspecified 50 Requested facility not subscribed 68 ACM equal or greater than ACMmax 252 Call baring on outgoing calls Check your subscription (data subscription available?) Credit of your pre-paid SIM card expired 253 Call baring on incoming calls 3, 6, 8, 29, 34, 38, 41, 42, 43, 44, 47, 49, 57, 58, 63, 65, 69, 70, 79, 254 Network causes For all other codes, and/or details, see AT commands manual. See AT commands manual for further details or call network provider Wavecom WMO2 Modem 14 GUIDE 17 19/04/99, 9:22
18 B) Additional hints Is the antenna properly connected? For GSM 900 : use a 870 to 960 MHz / 50 Ohms antenna. For GSM 1800 : use a 1710 to 1880 MHz / 50 Ohms antenna. For GSM 1900 : use a 1850 to 1990 MHz / 50 Ohms antenna. Is the received signal strong enough? With the AT-Command AT+CSQ check that the received signal (1 st parameter of the response) is strong enough to be able to establish a call. AT+CSQ response (RSSI) * based on general observations. Signal quality 11 to 31 Should be sufficient* 0 to 10 and +99 Could be insufficient* The modem always returns «No carrier» when trying to issue a voice communication? Insure the character «semicolon» is present straight after the phone number on the AT-Command ATD######; The modem always returns «No carrier» when trying to issue a data communication? Insure the selected bearer type is supported by the called party. Then, insure the selected bearer type is supported by the Network. If no success, try bearer selection type: AT+CBST=0,0,3. Insure the SIM Card is available for Data/Fax calls. TROUBLESHOOTING Wavecom WMO2 Modem 15 GUIDE 18 19/04/99, 9:22
19 6. NOTES ON SAFETY 6.1 General Safety It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of radio frequency, RF, interference. Please follow the safety advice given below carefully. Switch OFF your GSM Modem when in an aircraft. The use of cellular telephones in an aircraft may endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action or both. Switch OFF your GSM Modem when at a refueling point. NOTES ON SAFETY Switch OFF your GSM Modem in hospitals and any other place where medical equipment may be in use. Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress. There may be a hazard associated with the operation of your GSM Modem close to in adequately protected personal medical devices such as hearing aids and pacemakers. Consult the manufactures of the medical device to determine if it is adequately protected. Operation of your GSM Modem close to other electronic equipment may also cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers recommendations. Wavecom WMO2 Modem 16 GUIDE 19 19/04/99, 9:22
20 6.2 Vehicle Safety Do not use your GSM Modem while driving, unless equipped with a correctly installed vehicle kit allowing Hands-Free Operation. Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first. If incorrectly installed in a vehicle, the operation of GSM Modem telephone could interfere with the correct functioning of vehicle electronics. To avoid such problems, ensure that the installation has been performed by a qualified personnel. Verification of the protection of vehicle electronics should form part of the installation. The use of an alert device to operate a vehicle s lights or horn on public roads is not permitted. 6.3 Car And Maintenance Your GSM Modem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestion below will help you to enjoy this product for many years. Do not expose the GSM Modem to any extreme environment where the temperature or humidity is high. Do not attempt to disassemble the GSM Modem. There are no user serviceable parts inside. NOTES ON SAFETY Do not expose the GSM Modem to water, rain or spilt beverages, It is not waterproof. Do not abuse your GSM Modem by dropping, knocking, or violent shaking. Rough handling can damage it. Do not place the GSM Modem alongside computer discs, credit or travel cards or other magnetic media. The information contained on discs or cards may be affected by the phone. Wavecom WMO2 Modem 17 GUIDE 20 19/04/99, 9:22
21 The use of third party equipment or accessories, not made or authorized by Wavecom may invalidate the warranty of GSM Modem. Do contact an authorized Service Center in the unlikely event of a fault. 6.4 Your Responsibility This GSM Modem is under your responsibility. Please treat it with care respecting all local regulations. It is not a toy therefore keep it in a safe place at all times and out of the reach of children. Try to remember your Unlock and PIN codes. Become familiar with and use the security features to block unauthorized use and theft. NOTES ON SAFETY Wavecom WMO2 Modem 18 GUIDE 21 19/04/99, 9:22
22 7. GENERAL INFORMATIONS GSM reference documents : GSM 03.40, GSM 03.45, GSM 04.11, GSM 04.21, GSM 05.08, GSM 07.01, GSM 07.02, GSM 07.05, GSM ETSI contact : ETSI Secretariat F Sophia Antipolis Cedex, France [email protected] Service : The AT commands manual is avalable on Wavecom web site: Disclaimer Modem and GSM-unit specifications and manuals are subject to change without notice. Wavecom assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the modem or GSM-unit and their manuals. Trademarks Some mentioned products are registred trademarks of them respective companies. Copyright This manual is copyrighted by Wavecom with all rights reserved. No part of this manual may be reproduced in any form without the prior written permission of Wavecom. No patent liability is assumed with respect to the use of the information contained herein. GENERAL INFORMATIONS Wavecom WMO2 Modem 19 GUIDE 22 19/04/99, 9:22
23 WAVECOM S.A rue du Gouverneur Gal. Eboué, F Issy-les-Moulineaux - France Tel: Fax: WAVECOM Inc Morehouse Drive, Suite San Diego, CA USA Tel: Fax: WAVECOM Asia Pacific Ltd. - 2 nd floor, Shui On Center, 6/8 Harbour Road - Hong Kong Tel: Fax: GUIDE 23 19/04/99, 9:23
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