GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + WI-FI

Transcription

1 FOR MORE INFORMATION CALL or FROM A NON-TELSTRA PHONE, CALL AND SAY PRE-PAID VISIT telstra.com/ppmbb VISIT A TELSTRA STORE OR PARTNER GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + WI-FI

2 LET S GET THIS SHOW ON THE ROAD WHAT S INSIDE You must be excited about your brand new Telstra Pre-Paid 3G USB + Wi-Fi. This guide will help you get connected as quickly and as easily as possible. It ll guide you through installation and run through all the handy extra features that are included. If all goes to plan you ll be up and running in no time, so you can get connected whilst on the move. 03 Safety first 06 Let s get started 09 Your Telstra Pre-Paid 3G USB + Wi-Fi 11 Getting connected 16 Extra features 18 Wi-Fi home page 20 Problem solving 23 Extra bits you should know 2

3 SAFETY FIRST Please read all the safety notices before using this device. This device is designed to be used at least 20 cm from your body. Do not use the device near fuel or chemicals or in any prescribed area such as service stations, refineries, hospitals and aircraft. Obey all warning signs where posted. RADIO FREQUENCY SAFETY INFORMATION The device has an internal antenna. For optimum performance with minimum power consumption do not shield the device or cover with any object. Covering the antenna affects signal quality, may cause the router to operate at a higher power level than needed, and may shorten battery life. RADIO FREQUENCY ENERGY Your wireless device is a low-power radio transmitter and receiver. When switched on it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimised for best performance and automatically reduces when there is good quality reception. Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the device transmits at a higher power, may get hot and have a significantly shorter battery life. DECLARATION OF CONFORMITY SPECIFIC ABSORPTION RATE (SAR) The wireless device is designed to be used at least 20 cm from the body. We declare that the product detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electro-magnetic IC Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 20 cm from the body. The worst case SAR result is 1.57 W/Kg at WCDMA 2100Mhz. N

4 LET S GET STARTED ROHS DECLARATION (RESTRICTION OF HAZARDOUS SUBSTANCES) ZTE declares that the Wireless device is free from hazardous materials and complies with EU directive 2002/95/EC (commonly known as the RoHS Directive) and the amendments. YOUR PACKAGE CONTAINS THE FOLLOWING: Telstra Pre-Paid 3G USB + Wi-Fi device Telstra Pre-Paid Next G SIM card AC charger USB extension cable This Getting Started Guide Telstra Pre-Paid Welcome Guide Manufacturer s warranty card Wireless security card 5 6

5 IMPORTANT: SECURITY SETTINGS SSID AND WI-FI SECURITY KEY (WPA2 KEY) The default security settings are unique for your device and are provided on the Wi-Fi security card. Please keep this card in a safe place. The security key is case sensitive and should be entered exactly as it is written on the card. Your Wi-Fi security card key (WPA2 key) is also on the device. You can change the SSID and Security Key to your own preferences. You need this information to log on and use the device. QUICK REFERENCE SECTION Wi-Fi home page Wi-Fi home page password Default SSID Default Security Key Restore Defaults password TEWM_xxxxxx 10 characters which are case sensitive. Supplied on your security card. Press Reset button located under the back cover, between SIM card and SD card. Press gently with pen tip or pin to reset your device. 7 8

6 YOUR TELSTRA PRE-PAID 3G USB + WI-FI Thumb catch LED Indicators The LED lights indicate your network connectivity and Wi-Fi status. Both LED s will flash when you are transferring data. Network Indicator Modem Status Wi-Fi indicator Network indicator Red Green solid Offline state, Power on, not registered Registered on the 2G network External antenna port Green blinking Data active on the 2G network Blue solid Registered on the 3G network Blue blinking Data active on the 3G network Wi-Fi Indicator Modem Status No LED Wi-Fi is off Blue solid WPS is active Blue blinking Wi-Fi is active 9 10

7 GETTING CONNECTED 1. INSERT SIM CARD Your SIM card should already be inside the device. Check to make sure. To remove front cover use thumb catch on the top of the device and gently lift off. To Insert the SIM card, slide in as shown with the gold chip facing down. 2. CONNECT TO INTERNET VIA USB Insert USB into USB port on your PC or other device. Important: The USB must be plugged into a power source such as a PC or AC charger included in the box to operate. After a couple of minutes a new desktop icon called Telstra USB+WiFi will be installed. Your device will automatically open a new browser with the Wi-Fi home page where you can manage your connection settings. If not then select Computer from your Desktop or Start Menu. Select the file AutoRun.exe. The desktop icon will then be installed. Double click on the icon to load the Wi-Fi home page

8 3. CONNECT TO INTERNET VIA WI-FI Ensure the USB is plugged into a power source such as a PC or AC charger. Check your computer or other device has Wi-Fi enabled and search for wireless networks. Refer to your Wi-Fi enabled device manual for further details on searching for wireless networks. Select the SSID (Wi-Fi network name) displayed on your security card. This is also printed on the device under the top cover. Then click connect. Enter default security key exactly as shown on the included security card. Note your security key is case sensitive. You can modify your settings via the Wi-Fi home page at For more information on the Wi-Fi home page see pages ACTIVATE YOUR SIM CARD There are 2 ways to activate your service: Activate online via telstra.com.au/activate. You can also access this link via the Wi-Fi homepage. or Call and follow prompts (from a Non Telstra phone call and say Pre-Paid ). Refer to the Telstra Pre-Paid Welcome Guide for further details. Your Telstra Pre-Paid 3G USB + Wi-Fi is now connected and ready to use

9 EXTRA FEATURES 5. ENDING YOUR SESSION Switch your router off, or disconnect via your Wi-Fi network icon status bar. 6. RECHARGING YOUR SIM Go to telstra.com/myaccount and follow the prompts. 7. INTERNATIONAL ROAMING International Roaming is automatically available, however different charges apply. For a full list of countries and charges go to telstra.com/ppmbb. CONNECTING AN EXTERNAL ANTENNA Using an external antenna may be recommended in areas of lower coverage to improve your device performance. TS9 termination antennas are available from your retailer. Insert the connector carefully to avoid damage to your device. USING A MEMORY CARD (OPTIONAL ACCESSORY) You can also use your device as an external storage drive when connected via USB or in Shared Access Mode via your web browser. You will need a microsdhc card up to 32GB. Open the top cover of the device and insert the memory card as shown. You can change between USB mode and Share Mode via the Wi-Fi homepage at Select the Settings tab, then select SD card from the menu on the left. Choose preferred mode from the SD Card Settings drop down box. Then click Apply

10 WI-FI HOME PAGE You can activate, check data usage and change the settings of your Telstra Pre-Paid 3G USB + Wi-Fi through your Wi-Fi home page. USING EXTERNAL STORAGE VIA USB MODE In this mode only the user connected via USB can access the SD card by the removable drive mapping. Shared access via the web browser will be disabled in this mode. LOGIN TO YOUR WI-FI HOME PAGE Open a web browser and enter in the address bar. Enter the password shown below in the Admin login field and click OK. Password: password For full details on using your Wi-Fi home page click on Help. USING EXTERNAL STORAGE VIA SHARE MODE This mode allows you to share the SD card with all connected users via the Web browser. USB Access to the SD card will be disabled in this mode

11 PROBLEM SOLVING CHECK DATA USAGE To check your data usage click on My Data Usage link on top right hand corner of your Wi-Fi home page. HOW TO CHANGE WI-FI HOME PAGE PASSWORD Go to Settings Tab. Select Advanced then select Admin Settings. HOW TO CHANGE SECURITY KEY (WI-FI PASSWORD) Go to Settings Tab. Select Wi-Fi Settings, then select Security. If changing your password or security key please ensure you keep a record of it and store in a safe place. 1. Install and test the USB device in another computer 2. Check your SIM card is working in another device - e.g. mobile phone 3. Insert a known working SIM card into your USB device 4. Confirm your account is active - contact Telstra 5. Uninstall the USB device and re-install using Windows 'Safe Mode' - consult a PC technician for help if required (PC only) 19 20

12 WARRANTY AND SUPPORT All calls and support for PIN numbers, SIM card registration, account and billing information, network services and other general enquiries should be directed to Telstra. See your warranty card for warranty and service information. View Frequently Asked Questions online at For additional information you can access the full user manual by clicking Help from your Wi-Fi home page or via TECHNICAL SPECIFICATIONS Network AND Frequency Band Wi-Fi working range Wi-Fi Connections Dimensions (W H D) Weight microsd or microsdhc card UMTS/HSPA+, Tri Band 3G 850/1900/2100MHz, GSM/GPRS/EDGE, Quad Band 850/900/1800/1900 MHz. approx 25m radius in free space supports up to 5 users 94.1 x 28.6 x12.5mm 29g Up to 32GB External Antenna Port TS9 Operating Systems Microsoft Windows 7, Windows 8 (Windows RT not supported), Vista & XP. 32 and 64 bit. Mac OS and above

13 EXTRA BITS YOU SHOULD KNOW NOTES COVERAGE Coverage depends on your location, device and whether your device has an external antenna attached. Visit telstra.com/mobilebbcoverage to check if you are covered. NETWORK LOCK Your wireless device is locked to the Telstra network. When you insert a non-telstra SIM card you are presented with unlock instructions. Contact Telstra to obtain your 16 digit unlock code. An unlocking fee may apply. 5 incorrect attempts will block the unlock process and the device will then only work with a Telstra SIM card. Contact Telstra for more information

14 NOTES Windows is a trade mark of the Microsoft group of companies. and are trade marks and registered trade marks of Telstra Corporation Limited, ABN