CITY OF ARCADIA POLICE COMMUNICATIONS AND INFORMATION SYSTEMS SPECIALIST

Transcription

1 CITY OF ARCADIA POLICE COMMUNICATIONS AND INFORMATION SYSTEMS SPECIALIST DEFINITION Under direction, installs, maintains and repairs radio and communications, and electronic equipment operated by the City in conformance with established rules and regulations of the Federal Communications Commission. Coordinates and implements the activities involved in the installation, repair, replacement, and maintenance of computer local and wide area networks, systems, and peripherals; and to perform related duties as assigned. SUPERVISION EXERCISED May exercise technical and functional supervision over subcontractors, volunteers, inmate workers, and construction or electrician employees. EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES Repair, install, and service mobile and fixed radio transceivers and related electrical and electronic devices, and communications equipment. Repair, install and service emergency warning light systems on City vehicles. Evaluate and assist in the development of various communication policies and procedures. Assist with the review and development of complex equipment specifications for their compliance with communications needs and Federal, State and local regulations. Make recommendations in regard to the design and modification of radio communications equipment. Inspect and test operation of base stations and repeaters. Use a variety of radio and electronic tools and testing equipment. Design and fabricate special electronic apparatus. Direct a preventive maintenance program for radio receiving and transmitting equipment as well as computer hardware and information systems. Operate radio transmitters and receivers in accordance with Federal Communications Commission regulations.

2 Police Communications and Information Systems Specialist (Continued) Page 2 of 5 Maintain records and files of radio and computer maintenance operations, work performed, and stock and order parts and supplies; maintain adequate stock of parts and supplies. Prepare technical specifications for bid purposes; review bids received and recommend action. Assist with and/or maintain computers, computer network, hubs, and related computer equipment. Install new computer equipment, systems, programs, and software upgrades; interface personal computers to related peripheral equipment including servers, printers, and networks; monitor and administer computer systems, usage, and programs; perform routine local and wide area network and system maintenance; perform and maintain systems backups. Administer and coordinate user access and control; install, maintain, and delete users; assign user rights. Prepare instruction briefs and training manuals; conduct training in proper operating procedures for employees using radio and emergency warning equipment; attend communication meetings and training seminars to maintain skills. Conduct formal and informal training programs on the use and operation of various local and wide area network systems hardware and software, and related computer equipment. Attend training seminars to maintain computer skills, and to stay abreast of current trends, equipment and information system changes and innovations. Install, repair, and set levels in 911 dispatch consoles and related equipment. Supervise and coordinate disaster communications Hamwatch personnel and equipment. OTHER RELATED JOB DUTIES Perform related duties and responsibilities as assigned. JOB RELATED AND ESSENTIAL QUALIFICATIONS Knowledge of: Tools, equipment, practices, and methods of installing and maintaining electronic communications equipment. Federal, State and local communication regulations and reporting requirements. Modern electronic communication equipment.

3 Police Communications and Information Systems Specialist (Continued) Page 3 of 5 Modern office practices, methods, and computer equipment. Principles and procedures of record keeping and report preparation. Safe work practices. Safe driving principles and practices. Organizational and management practices as applied to the analysis and evaluation of local and wide area network systems programs, policies, and operational needs. TCP/IP Ethernet networking Windows NT and Unix operating systems. Methods, materials, and equipment used in the installation, maintenance, testing, and repair of communications, personal computer, and peripheral equipment. Network communications systems and environments. Various network software packages including , system management, dial-upnetworking, office automation, word processing, graphics, spreadsheet, and data processing applications and programs. Skill to: Operate modern office equipment including computer equipment. Operate a motor vehicle safely. Operate electronic, communications and computer diagnostic equipment. Ability to: Diagnose and locate defective communications and computer equipment. Repair and modify communications and computer equipment. Interpret and explain Federal, State, and local communication regulations. Understand and interpret schematic diagrams and specifications for electronic communication equipment, computers and peripherals.

4 Police Communications and Information Systems Specialist (Continued) Page 4 of 5 Collect and analyze relevant information and prepare oral and written reports. Conduct work in a safe manner in accordance with established policy. Prepare and maintain accurate and complete records. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Administer, maintain, and manage aspects of local and wide area network and data communications systems. Perform technical computer local and wide area network systems operation, installation, repair and maintenance. Diagnose, troubleshoot, and analyze problems and identify alternative solutions for local and wide area network systems. Assess, evaluate, and prioritize network hardware and software requests. Respond to requests and inquiries from staff. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Minimum Qualifications: Experience: Three years of experience in maintenance and repair of electronic, microwave, very highfrequency (VHF) and ultra high-frequency (UHF) radio communications equipment and computer technology background in installation, repair, replacement and maintenance of local and wide area networks, systems and peripherals. Training: High School Diploma supplemented by training in electronic radio communications, computer science, information systems, or a related field from an accredited college, technical school, or university.

5 Police Communications and Information Systems Specialist (Continued) Page 5 of 5 License or Certificate: Possession of, or ability to obtain a Federal Communications Commission General Radiotelephone License. Possession of, or ability to obtain, an appropriate valid driver s license. Special Requirements: Essential duties require the following physical skills and work environment: Ability to sit, stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, and lift 50 lbs.; exposure to heat, noise, outdoors, confining work space, chemicals, mechanical hazards, and electrical hazards; ability to travel to different sites and locations; availability for shift work, on-call and stand-by. Effective Date: July 2002