Healthcare Organizational Needs

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2 Healthcare Organizational Needs My company wants to improve the quality of our care, maximize our financial position and explore new market opportunities Health IT projects need to facilitate clinical and business objectives, scale rapidly to meet changing business demands, and drive cost efficiencies We need to ensure patient and business data is secured and that we derive maximum value from our technology investments 2

3 cloud strategy Motivations Challenges 3

4 Cloud services models 4

5 Cloud scale >16 years in consumer and business services 10+ billion messages a day via Skype Messenger 1 petabyte+ per month of updates via Windows Update Windows Azure: used by customers in 40+ countries Office Online: 50M+ users $4B+ in cloud infrastructure 200+ services, delivered 24x7 Geo-distributed data centers Rapid modular model 30,000+ engineers involved in cloud-based activities 2,000+ people in cloud infrastructure engineering and operations Federated operations centers 24x7 Highly secure, compliant infrastructure HIPAA, FISMA certified, SAS 70/SSAE 16, and ISO compliant Carbon footprint reduction 99.9% uptime, financially backed SLAs

6 Running a trusted cloud service Your Privacy Matters Relentless on Security Risk Management Focus HIPAA/HITECH Compliance NO ADVERTISING DEFENSE IN DEPTH CONFIDENTIALITY HIPAA SECURITY No advertising products out of Customer Data No scanning of or documents to build analytics or mine data DATA PORTABILITY Customer Data belongs to the customer Customers can export their data at any time A risk-based, multidimensional approach to safeguarding services at data, user, application, host, internal network, network perimeter, facility layers FACILITY RESILIENCY Geo-redundant capabilities and facilities that enables disaster recovery and restoration Prevent unauthorized data disclosure INTEGRITY Prevent unintended data modification AVAILABILITY Data is available when it is needed Implemented HIPAA Physical, Technical and Administrative safeguards BUSINESS ASSOCIATE AGREEMENT Microsoft offers a BAA created through a collaborative effort with health industry customers to ensure broad acceptance

7 benefit of the cloud NEW ECONOMICS SECURED PLATFORMS NEW PRODUCTIVITY Pay for what you use Reduce infrastructure costs Shift from Capex to Opex Right features at the right price HIPAA Compliance & BAA Privacy of your data Robust multi-layered security Reliability and geo-located Increased business agility Anywhere, any device Focus IT resources on core health business issues

8 Microsoft SaaS offering: Office 365

9 Power BI enables: Pushing information as close to the point of decision as possible Analyze and visualize real-time data Quickly share live reports and custom data sets with your organization through Power BI sites Get answers and insights for any level of data user through natural language Q&A

10 Power BI video 2:00

11 Lync enables you to: Provide instant access to expertise through collaborative high definition video and screen sharing Enhance clinical team productivity, communication, and collaboration Support on-site and remote meetings to all your facilities and employees Have live/recorded education sessions for up to 250 simultaneous users

12 Business Situation Dallas Neurosurgical & Spine needed a solution that would enable remote patients to conduct follow-up visits at their local physician s office. Solution With our telemedicine solution powered by Microsoft Lync Online, we get cutting-edge communication technology, without worrying about managing a lot of equipment or becoming technology experts ourselves. Dr. J Michael Desaloms Dallas Neurosurgical and Spine Chose Microsoft Lync Online to support a telemedicine solution that would enable use of audio conferencing, videoconferencing, and desktop sharing capabilities. Benefits Provides more immediate care Reduces patient costs Provides cutting-edge technology without need for technology expertise

13 Outlook and Exchange enable: Data Loss Prevention - familiar rule and policy process for an integrated compliance experience Message Encryption - Deliver confidential business communications, allowing users to send and receive encrypted as easily as regular directly from their desktops. Enforce HIPAA compliance Multi-factor Authentication - providing an extra layer of authentication, in addition to a user s account credentials, to secure access

14 Outlook and Exchange enable: Data Loss Prevention - familiar rule and policy process for an integrated compliance experience Message Encryption - Deliver confidential business communications, allowing users to send and receive encrypted as easily as regular directly from their desktops. Multi-factor Authentication providing an extra layer of authentication, in addition to a user s account credentials, to secure access Enforce HIPAA compliance

15 Outlook and Exchange enable: Data Loss Prevention - familiar rule and policy process for an integrated compliance experience Message Encryption - Deliver confidential business communications, allowing users to send and receive encrypted as easily as regular directly from their desktops. Multi-factor Authentication providing an extra layer of authentication, in addition to a user s account credentials, to secure access Enforce HIPAA compliance

16 Used Microsoft SharePoint Online to build a centralized information portal that allows healthcare providers to share a range of information, including electronic forms, policies, software applications, and training programs Saved employee time by putting documents on a centralized portal that anyone could access We wouldn t have done this if we had to maintain it internally and had to worry about security and access The fact that it s in the cloud and someone else is managing the servers is what made it all possible. Terry Tucker Director of ehealth Baycrest Used Microsoft InfoPath to create electronic HR forms to automatically track an approval process from department to department Now sharing with over 40 external healthcare organizations and providers

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18 Advocate Health video 3:00

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20 Cloud Storage Opportunity

21 Simple and fast on-ramp to Azure Active data instantly available locally Archives less used data to Windows Azure AES 256 bit encryption for HIPAA compliance Windows Azure storage 6 copies, 1 cost Reduce enterprise storage TCO by 60-80%

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23 2014 Microsoft Corporation. All rights reserved. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 23