Payment On Line. User Guide- Pharmaceutical company profile

Transcription

1 Payment On Line User Guide- Pharmaceutical company profile

2 Index 1. INTRODUCTION PURPOSE DEFINITIONS AND ACRONYMS FUNCTIONS DESCRIPTION AUTHENTICATE TO THE SERVICE PAYMENT ON LINE (POL) HOMEPAGE NEWS NEW POL MANAGE POL Search POL View POL details Modify POL details Delete the POL Add to cart Remove from cart Self-certification payment CART View the details of a POL Remove the POL from cart Proceed with the payment Generate payment instructions... 22

3 1. INTRODUCTION 1.1 PURPOSE The purpose of this document is to describe the platform in order to guide the user in creating the POL and payment online by self-certification of payments made from the traditional channels. The platform is reserved to Pharmaceutical Companies that will be able to initiate and manage online payments (POL), once registered. 1.2 DEFINITIONS AND ACRONYMS ACRONYMS DESCRIPTION Digital Italy Agency AgID AgID coordinates the activities of the state, regional and local administration, designing and monitoring the evolution of the IT system of the Public Administration (P.A.). It defines guidelines, regulations and standards and designs and coordinates strategic initiatives for an effective provision of online services to citizens and businesses by the P.A. Italian Medicines Agency AIFA The Italian Medicines Agency is the national authority responsible for drugs regulation in Italy. It is a public body operating autonomously, transparently and according to cost-effectiveness criteria, under the direction of the Ministry of Health and under the vigilance of the Ministry of Health and the Ministry of Economy. It cooperates with the Regional Authorities, the National Institute of Health, Research Institutes, Patients Associations, Health Professionals, Scientific Associations the Pharmaceutical Industry and the Distributors. MDS Ministry of Health IUV PagoPA SIS pdf Identificativo Univoco di Versamento Payments Platform for Public Administration System of electronic payments that allows citizens and businesses to make any payment to the public authorities and the operators of public utility services in electronic mode. SIS Code unique code that identifies a company Pharmaceuticals Portable Document Format Portable Document Format is an open standard for electronic document exchange. Tabella 1 Acronimi e Definizioni

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5 2. FUNCTIONS DESCRIPTION 2.1 AUTHENTICATE TO THE SERVICE PAYMENT ON LINE (POL) To access to this service you must have a PC connected to the Internet and a valid address. To connect to the Home Page of the site you must type the following address: and select Pagamenti OnLine ( Affari Amministrativi section). Picture 1 AIFA Front End To authenticate you need to enter your credentials (username and password) and press Sign in. Picture 2 Login To retrieve the login credentials (username and password), you need to contact AIFA support (The Italian Medicines Agency) sending an to address [email protected]. The text of the sent must contain the following information in detail:

6 Name and surname Company reference System username Deposit Rates Phone number and time slot available for any re-contact Description of the problem, as complete After authentication, the system displays the Home page where you can access all the functions described below. 2.2 HOMEPAGE On the Homepage there are two icons that allow the selection of Italian or English language the system uses to translate the label notations of the system functions. Picture 3 Homepage To view the MENU functions you can select the following icon: To access the functions you can select the menu items next to the icons below: Home News New POL Manage POL Cart

7 To exit the system you select the icon: next to the user name with which you are logged in and the item "Exit" in the drop-down menu. Picture 4 Select the item "Exit" 2.3 NEWS In this area the system will give you news entered by AIFA. Picture 5 News 2.4 NEW POL If you select the menu item "New POL", the system guides the user directly to the creation of the new POL.

8 Picture 6 Selecting the company By selecting "New POL", first you have to select the company for which you want to present the POL practice. The list of companies depends on profile you are logged and the companies associated with that profile. If the company is not present among the member companies listed, please contact support AIFA. Following the selection company, a new page shows the categories and rates to be selected by Expand and Select buttons.

9 Picture 7 Selecting the rate categories Selecting the Return button or the company description next to the icon below: the system will display the previous page. Picture 8 Selecting the rate categories After selecting the type of rate to be used, the system allows you to fill in the field "Reason" (mandatory) and select the object relative to the rate that you want to select, and its quantity. It is mandatory to select at least one rate to create a new POL. Once you fill out the information requested must be pressed the Save button.

10 Picture 9 Saving the POL Once you press the Save button, the POL created is added to the list that you can search in the MENU item Manage POL. Picture 10 List POL

11 2.5 MANAGE POL Selecting "Manage POL" displays a list of previously created POL. From " Manage POL" you can: Search POL View the details of a POL Modify the details of a POL Delete the POL Add to Cart Remove from cart Self-certification payment Picture 11 Manage POL Search POL Within the list you can filter the POL displayed using the filter fields made available by the system. Picture 12 Search POL You can use the following filters: Practise result

12 Payment State From to. Also you can filter the POL using the Advanced search ( ) to enter the following fields: Company -> SIS State POL Code Amount Creation date IUV This list shows the POL previously created using the "New POL" menu item to be added to cart and then proceed to payment. Picture 13 Show the Payment details The system displays a list of POL grouped in tab called 'ALL', 'TO SUPPLEMENT'. The selection of the tab 'ALL' allows viewing of all the practices; the selection of 'TO SUPPLEMENT' tab allows you to view the only pratices with the integration of payment View POL details To view the details of a POL payments, you must click the "POL code". To view the details of a POL, you must click the action "View POL" (icon) next to the practice selected.

13 Picture 14 Select the icon View POL Pressing the icon "View POL", you can see the following fields: Category Rate AIFA Amount MDS Amount Quantity Total amount Picture 15 Show View POL page From the display of POL details, by clicking the Close button, you can go back to the display of POL list without saving any changes Modify POL details To modify the details of a POL you must click the "Edit POL" icon next to the practice selected.

14 Picture 16 Select icon Edit POL The icon is visible only if the practice has not yet been paid. Picture 17 Show Edit POL page Pressing the icon Edit POL, you can modify the reason, select one or more objects, choose a quantity and save data by the Edit button. Pressing the Close button, you can go back to the display of POL list without saving any changes Delete the POL To delete the POL from the list you have to select the "X" icon next to the POL to delete.

15 Picture 18 Select the icon Delete POL Pressing the icon Delete POL the system asks for confirmation. The action is possible only if the practice has not yet been paid. Picture 19 Show Delete POL page Pressing Delete button (inside the Delete page), the selected POL will be removed completely from the system. Pressing the Close button, you can go back to the display of POL list without saving any changes Add to cart The icon Add to cart is visible only if the POL state is practice added' or 'integrate rate.

16 Picture 20 Select the icon Add to cart After selecting the icon Add to cart, the system assigns to the practice state 'practice in cart'. The POL is available within the 'Cart' menu item (described below) to complete the payment process. It is possible to insert only one practice at a time, for this purpose the user is enabled to select the icon "Add to Cart", relative to other practices, if the cart is not empty. Once completed payment (described below in the "Cart" Menu item), the cart is emptied automatically Remove from cart The icon Remove from cart is visible only if the practice has been previously added to cart (but not for the payment integration). Picture 22 Select the icon Remove from cart Pressing the icon Remove from cart the POL is removed from the Cart and POL state returns practice added. So you can search the POL in the Manage POL menu item.

17 2.5.7 Self-certification payment The function is activated pressing the link "Self-certified Payment", that is visible in the payment section. Picture 23 Select the link Self-certified Payment To view the link "Self-certified Payment" and enter the required data for the self-certification of payment (made through bank transfer and not through PagoPa system), the user must first add the POL to Cart and then press the Generate bill button (inside the Cart ) which allows you to download the details to complete the payment at your bank (see the 'Cart' below). After selecting the "Self-certified Payment" the system displays a new page to enter the number of CRO / TRN / SEPA and the date of payment. Picture 24 Self-certified Payment page

18 Pressing the Save button, the system saves the information you entered, updates the payment state in "payment pending" and the practice state in "pending confirmation" and go back to the display of POL list. Pressing the Return button, you can go back to the display of POL list without saving any changes. 2.6 CART By selecting the "Cart" menu item, the system will show one POL in the cart, ready to proceed with the payment. Inside the "Cart", you can: View the details of a POL Remove the POL from cart Proceed with the payment by PagoPa Generate payment instructions to be carried out in your bank View the details of a POL To view the details of a POL, you can select the "POL Code". The page shows the following fields: POL code Company (SIS code) Amount Category Rate Amount AIFA Amount MDS Quantity Total amount

19 Picture 25- View the Practise detail Remove the POL from cart The icon Remove from cart (X) is visible only if the practice has been added previously to cart (but not for the integration). Picture 26- Select the icon Remove from Cart Before proceeding with the elimination of POL selected, the system asks for confirmation. The POL removed from the cart will be inserted again into the list of "Manage POL" Proceed with the payment To pay your cart (at most one POL), you have to select the Proceed with PagoPa button.

20 Once you press the button are generated by the system payments (AIFA and MDS) which will be made (currently enabled channel for payment is by PagoPa). Picture 27- Proceed with PagoPa Through the selection of the button, the system displays a new page in which it is mandatory to specify a method of payment, enter the tax code and address. At the selection of the Pay button on the page, the system calls the service to finalize the payment transaction.

21 Picture 28 Continue with the payment The system provides the page where you can specify a method of payment among those provided by PagoPa system and press the Pay button to complete the payment. In the case of payment made successfully, the system: assigns to the practice state 'practice paid' assigns each POL payment state payment done send mail to the address, entered by the user, a payment summary which contains IUV code (automatically generated by the system) and a link to download the receipts of payments.

22 Picture 29 Show the payment details As soon as the system reads the cash flows sent by the Bank, automatically associates the flow with payment that has the same IUV and updates the status of the payment in 'payment cashed'. In the case of payment made unsuccessfully, the payments state return no payment made and the practice state return 'practice in cart'. In this case the user can check the practice in the "Cart" Menu item and reprocess the payment Generate payment instructions The "Generate bill" button allows you to download a document (pdf) containing the payment instructions to be carried out in your bank if you don t want to pay through the electronic payment system PagoPa prepared by AGID. Once you have made the payment, please remenber to enter data "CRO/TRN/SEPA" and "payment date" inside the page activated by selecting the icon with description " Self-certification payment " (in the "Manage POL " Menu item). Please note that the number of CRO/TRN/SEPA is required to allow the reconciliation of payment made by bank transfer payment.

23 Picture 30 Generate bills of payment