CACI Skyscape Managed Services Pricing for GCloud VII

Transcription

1 CACI Skyscape Managed Services Pricing for GCloud VII

2 Skyscape Managed Services Pricing CACI uses Skyscape s published GCloud VII pricing combined with service and consultancy. This work will be undertaken on a T&M basis using the SFIA Rate Card. Virtual Machines managed by CACI will be undertaken from 0.14 to 0.34 per VM per hour, based on per hour charging. Volume discounts are available of 0.03% per additional incremental VM over 25 VMs to a maximum 50% discount per additional VM at 192 VMs and above. Skills For the Information Age (SFIA) Definitions & Rate Card Standard Rate Card Strategy & architecture Business change Solution development & implementation Service management Procurement & management support Client interface 1. Follow Assist Apply Enable Ensure/Advise Initiate/Influence Set Strategy/Inspire Standards for Consultancy Day Rate cards Consultant s Working Day 8 hours exclusive of travel and lunch. Working Week Monday to Friday excluding national holidays Office Hours - 09:00 17:00 Monday to Friday Commercial In Confidence CACI Skyscape Managed Services Pricing for GCloud VI

3 Travel and Subsistence Included in day rate within M25. Payable at department s standard T&S rates outside M25. Mileage As above Professional Indemnity Insurance included in day rate. Commercial In Confidence CACI Skyscape Managed Services Pricing for GCloud VI

4 Level Definitions Autonomy Influence Complexity Business Skills 1 Follow Works under close supervision. Uses little discretion. Is expected to seek guidance in expected situations. Interacts with immediate colleagues. Performs routine activities in a structured environment. Requires assistance in resolving unexpected problems. Uses basic information systems and technology functions, applications, and processes. Demonstrates an organised approach to work. Learns new skills and applies newly acquired knowledge. Has basic oral and written communication skills. Contributes to identifying own development opportunities. 2 Assist Works under routine supervision. Uses minor discretion in resolving problems or enquiries. Works without frequent reference to others. Interacts with and may influence immediate colleagues. May have some external contact with customers and suppliers. May have more influence in own domain. Performs a range of varied work activities in a variety of structured environments. Understands and uses appropriate methods, tools and applications. Demonstrates a rational and organised approach to work. Is aware of health and safety issues. Identifies and negotiates own development opportunities. Has sufficient communication skills for effective dialogue with colleagues. Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Absorbs technical information when it is presented systematically and applies it effectively. 3 Apply Works under general supervision. Uses discretion in identifying and resolving complex problems and assignments. Usually Interacts with and influences department/project team members. May have working level Performs a broad range of work, sometimes complex and nonroutine, in a variety of environments. Understands and uses appropriate methods, tools and applications. Demonstrates an analytical and systematic approach to problem solving. Takes the initiative in identifying and negotiating SC-GEN-268, version 7.0 DRAFT G7 Pricing Guide Skyscape Cloud Services Limited, 2015 Open Page 4 of 35

5 receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level. contact with customers and suppliers. In predictable and structured areas may supervise others. Makes decisions which may impact on the work assigned to individuals or phases of projects. appropriate development opportunities. Demonstrates effective communication skills. Contributes fully to the work of teams. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation and procedures. Absorbs and applies technical information. Works to required standards. Understands and uses appropriate methods, tools and applications. Appreciates the wider field of information systems, and how own role relates to other roles and to the business of the employer or client. 4 Enable Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes. Influences team and specialist peers internally. Influences customers at account level and suppliers. Has some responsibility for the work of others and for the allocation of resources. Participates in external activities related to own specialism. Makes decisions which influence the success of projects and team objectives. Performs a broad range of complex technical or professional work activities, in a variety of contexts. Selects appropriately from applicable standards, methods, tools and applications. Demonstrates an analytical and systematic approach to problem solving. Communicates fluently orally and in writing, and can present complex technical information to both technical and non-technical audiences. Facilitates collaboration between stakeholders who share common objectives. Plans, schedules and monitors work to meet time and quality targets and in accordance with relevant legislation and procedures. Rapidly absorbs new technical information and applies it effectively. Has a good appreciation of the wider field of information systems, their use in relevant employment areas and how they relate to the business SC-GEN-268, version 7.0 DRAFT G7 Pricing Guide Skyscape Cloud Services Limited, 2015 Open Page 5 of 35

6 activities of the employer or client. Maintains an awareness of developing technologies and their application and takes some responsibility for personal development. 5 Ensure/Advise Works under broad direction. Is fully accountable for own technical work and/or project/ supervisory responsibilities. Receives assignments in the form of objectives. Establishes own milestones and team objectives, and delegates responsibilities. Work is often self-initiated. Influences organisation, customers, suppliers and peers within industry on the contribution of own specialism. Has significant responsibility for the work of others and for the allocation of resources. Makes decisions which impact on the success of assigned projects i.e. results, deadlines and budget. Develops business relationships with customers. Performs a challenging range and variety of complex technical or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/ organisational requirements. Advises on the available standards, methods, tools and applications relevant to own specialism and can make correct choices from alternatives. Analyses, diagnoses, designs, plans, execute and evaluates work to time, cost and quality targets. Communicates effectively, formally and informally, with colleagues, subordinates and customers. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility/ specialism to the employing organisation. Takes customer requirements into account when making proposals. Takes initiative to keep skills up to date. Mentors more junior colleagues. Maintains an awareness of developments in the industry. Analyses requirements and advises on scope and options for operational improvement. Demonstrates creativity and innovation in applying solutions for the benefit of the customer. 6 Initiate/ Influence Has defined authority and responsibility for a significant area of work, Influences policy formation on the contribution of own Performs highly complex work activities covering technical, financial and quality aspects. Absorbs complex technical information and communicates effectively at all levels to both technical and non-technical audiences. SC-GEN-268, version 7.0 DRAFT G7 Pricing Guide Skyscape Cloud Services Limited, 2015 Open Page 6 of 35

7 including technical, financial and quality aspects. Establishes organisational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and subordinates. specialism to business objectives. Influences a significant part of own organisation and influences customers/suppliers and industry at senior management level. Makes decisions which impact the work of employing organisations, achievement of organisational objectives and financial performance. Contributes to the formulation of IT strategy. Creatively applies a wide range of technical and/or management principles. Assesses and evaluates risk. Understands the implications of new technologies. Demonstrates clear leadership and the ability to influence and persuade. Has a broad understanding of all aspects of IT and deep understanding of own specialism(s). Understands and communicates the role and impact of IT in the employing organisation and promotes compliance with relevant legislation. Takes the initiative to keep both own and subordinates' skills up to date and to maintain an awareness of developments in the IT industry. Develops high-level relationships with customers, suppliers and industry leaders. 7 Set Strategy/ Inspire Has authority and responsibility for all aspects of a significant area of work, including policy formation and application. Is fully accountable for actions taken and decisions made, both by self and Makes decisions critical to organisational success. Influences developments within the IT industry at the highest levels. Advances the knowledge and/or exploitation of IT within one or more organisations. Develops long-term strategic relationships Leads on the formulation and application of strategy. Applies the highest level of management and leadership skills. Has a deep understanding of the IT industry and the implications of emerging technologies for the wider business environment. Has a full range of strategic management and leadership skills. Understands, explains and presents complex technical ideas to both technical and nontechnical audiences at all levels up to the highest in a persuasive and convincing manner. Has a broad and deep IT knowledge coupled with equivalent knowledge of the activities of those businesses and other organisations that use and exploit IT. Communicates the potential impact of SC-GEN-268, version 7.0 DRAFT G7 Pricing Guide Skyscape Cloud Services Limited, 2015 Open Page 7 of 35

8 subordinates with customers and industry leaders. emerging technologies on organisations and individuals and analyses the risks of using or not using such technologies. Assesses the impact of legislation, and actively promotes compliance. Takes the initiative to keep both own and subordinates skills up to date and to maintain an awareness of developments in IT in own area(s) of expertise. SC-GEN-268, version 7.0 DRAFT G7 Pricing Guide Skyscape Cloud Services Limited, 2015 Open Page 8 of 35

9 Pricing guide IaaS, PaaS and SaaS SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 9 of 35 G7 Pricing Guide

10 version 7.0 Contents 1 Overview Infrastructure as a Service (IaaS) Compute-as-a-Service T&D and Essential, Basic, Standard and Enhanced Dedicated Compute Cross Domain Security Zone Secure Remote Access Dedicated Compute Cloud Primary Storage in the Cloud Cloud Storage Disaster Recovery as a Service Basic Managed VM Platform as a Service (PaaS) Assured Public Cloud Foundry Private Cloud Foundry Hadoop in the Cloud Software as a Service (SaaS) & Collaboration as a Service Connectivity and Additional Services Assured OFFICIAL Elevated OFFICIAL SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 10 of 35 G7 Pricing Guide

11 1 Overview This G7 pricing guide has been created in order to provide a full in-depth description of all product pricing, options and requirements relating to the G7 Service Descriptions which are available on the Digital Marketplace. The guide has been divided into four sections: Infrastructure as a Service Platform as a Service Software as a Service Additional Services In each section there are several steps we suggest you follow in order to calculate the price of your desired product including connectivity and additional services. We have also included worked examples within each section of this document. For further assistance regarding the calculation of your chosen service, please contact Skyscape sales on SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 11 of 35 G7 Pricing Guide

12 2 Infrastructure as a Service (IaaS) 2.1 Compute-as-a-Service T&D and Essential, Basic, Standard and Enhanced Pricing for Virtual Machines (VMs) provided by Skyscape Cloud Services is based on actual consumption for example per VM per hour, per GB per month. Please review the Skyscape Compute-as-a-Service (Production, Test & Development and Essential) Service Descriptions for full details of the services including a description of service levels, features, requirements and customer responsibilities. Compute pricing depends on: Service level VM size Security domain Storage amount and type Automated VM Backup and retention OS and Application Licences To establish your VM pricing, follow these steps (referring to the Compute pricing table below) Step 1: Select the VMs based on service level, desired size, and security domain requirements Step 2: Select additional storage and backup Step 3: Select OS and Application licences if required Step 4: Determine network requirements and additional services (section 5) Compute worked example: If a customer has 5 medium sized VMs at STANDARD service level on our Assured platform running for 8 hours a day, 20 days a month would cost: 5 x Medium 0.30 per hour x 8 hours x 20 days = 240 per month If you require Dedicated Compute, please refer to section 2.2. SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 12 of 35 G7 Pricing Guide

13 Service Level VM Size 2GHz vcpu RAM (GB) Assured Elevated Storage (above included 60GB**) / 1GB / month Storage (above included 60GB): Optimised Storage / 1GB / month 14 day backup retention / 1GB / month 28 day backup retention / 1GB / month Compute-as-a-Service pricing table SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 13 of 35 G7 Pricing Guide

14 Micro 1* Not Available Not Available Tiny Small Medium T&D and ESSENTIAL Medium High Memory Large Large High Memory Tier 1 Apps Small Tier 1 Apps Medium Tier 1 Apps Large Micro 1* Not Available Not Available Tiny Small Medium BASIC Medium High Memory Large Not Available Not Available Large High Memory Tier 1 Apps Small Tier 1 Apps Medium Tier 1 Apps Large Micro 1* Not Available Not Available Tiny Small Medium STANDARD Medium High Memory Large Large High Memory Included 0.10 Tier 1 Apps Small Tier 1 Apps Medium Tier 1 Apps Large ENHANCE D Micro 1* Not Available Tiny Not Available Including replication and SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 14 of 35 G7 Pricing Guide

15 Small day replicated Medium backup Medium High Memory Large Large High Memory Tier 1 Apps Small Tier 1 Apps Medium Tier 1 Apps Large * 500MHz ** Micro VMs are limited to a 10GB storage allocation Storage Agnostic SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 15 of 35 G7 Pricing Guide

16 2.1.2 Select OS and Application licences if required The standard terms and conditions from Microsoft state that if you want to run Windows Server operating systems in the cloud, you must license it via the Service Provider Licence Agreement (SPLA). If licencing Microsoft Windows Server OS, Microsoft SQL Server or Red Hat Enterprise Linux, the following licencing charges are applicable: VM Size Microsoft Windows Server OS Academic / hour / VM G-SPLA / hour / VM Micro, Tiny VM Microsoft SQL Standard Academic / hour / VM OS and Application Licences G-SPLA / hour / VM Microsoft SQL Enterprise * Academic per month G-SPLA Per month RedHat Enterprise Linux Subscribe through Skyscape / hour / VM Bring Your Own Subscriptions Small VM Medium VM Medium High Memory Large VM, Large High Memory, Tier One Apps * Note that SQL Enterprise is bought on a monthly basis. You must report the quantity you need each month to Skyscape. No Charge Per VM Windows Standard Licence (for customers not eligible for G-SPLA licencing) bought per month, 20 per Operating System Environment. SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 16 of 35 G7 Pricing Guide

17 2.2 Dedicated Compute Pricing for Dedicated Compute is based on the number of Starter Packs and Upgrade Packs purchased, the domain, storage, backup and retention policies needed. Please review the Skyscape Compute-as-a-Service Service Description for further details. To establish Dedicated Compute pricing, follow these steps: Step 1: Choose number of Starter Packs and Upgrade Packs required Step 2: Choose storage amount and type Step 3: Choose backup and retention policies Step 4: Select OS and Application Licences Step 5: Determine network requirements and additional services (section 5) Please note: You can buy a maximum of nine upgrade packs before you must buy another starter pack The lead time is a minimum of 10 days The minimum term is 90 days The cancellation notice required is 90 days ESSENTIAL/TEST&DEV/BASIC (excluding backup) Type Starter Pack Upgrade Pack Specification 20 cores 300GB RAM (usable) 20 cores 300GB RAM (usable) Assured OFFICIAL Elevated OFFICIAL BASIC Storage (Primary storage only) / GB / Month Optimised BASIC Storage / GB / month 14 day backup retention / GB / month 28 day backup retention / GB / month 9,000 11, ,500 5, Storage Agnostic STANDARD (including backup) Type Starter Pack Specification 20 cores 300GB RAM (usable) Assured OFFICIAL Elevated OFFICIAL STANDARD Storage (including 14 day backup) / GB / month Optimised STANDARD Storage (including 14-day backup) / GB / month 28 day backup retention / GB / month 9,000 11, SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 17 of 35 G7 Pricing Guide

18 Upgrade Pack 20 cores 300GB RAM (usable) 4,500 5, Storage Agnostic Select OS and Application Licence if required Type Microsoft Windows G- SPLA Per month Microsoft Windows SPLA Per month OS and Application Licences Red Hat Enterprise Linux (RHEL) Subscribe through Skyscape Per month Starter Pack Upgrade Pack Bring Your Own Subscriptions No Charge If Shared Disk required Monthly price per VM Setup fee per VM Charge for changes Dedicated Compute Cloud example: A Skyscape Dedicated Compute Cloud platform sized at 1,000 VMs: Dedicated Compute Cloud assets (compute, storage and network hardware) cost 18 x 1,000 VMs x 24 months = 432,000 CAPEX-optimised Upfront payment design and deploy 48,000 25,000 Annual payment asset pre-payment 216,000 per year 0 OPEX-optimised Monthly charge asset finance 0 18,000 per month Monthly charge platform fee 150,000 per month 150,000 per month Minimum term 24 months 24 months Early exit charge 240,000 in year 1 0 in year 2 24,000 x no. months remaining Premium for Elevated OFFICIAL 30,000 per month 30,000 per month Unit of billing VM capacity upfront Platform fee per month VM capacity per month (includes platform fee per month) SC-GEN-268, version 7.0 DRAFT Skyscape Cloud Services Limited, 2015 Open Page 18 of 35 G7 Pricing Guide

19 OPEN 2.3 Cross Domain Security Zone There are two service options for the Skyscape Cross Domain Security Zone service: Skyscape-managed Cross Domain Guard The Cross Domain Guard is a multi-tenant solution designed to support structured and inspectable HTTP-based data such as XML. It is priced as follows: Upgrade Options Data Volume Monthly price Dual site Starter Pack (1TB) 500 Next 4000GB 5001GB per GB 0.10 per GB 500 per month Self-managed Cross Domain Solution The self-managed Cross Domain Solution enables you to create your own (single-tenant) solution. It is priced as a baseline monthly fee plus a fee per VM per month depending on VM sizes as follows: VM size vcpu (2GHz) RAM (GB) STANDARD (per month) Baseline monthly fee Tiny Small Medium Medium High Memory Large Large High Memory Tier 1 Apps Small Tier 1 Apps Medium Tier 1 Apps Large , , , , CDSZ Skyscape-managed example: A customer wishing to transfer 2500GB per month 1 x Starter 500 per month 0.50 per GB = 750 per month Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

20 OPEN Total = 1,250 per month A self-managed Cross Domain Solution comprising four Medium VMs: 1 x baseline 500 per month 4 x Medium 1,400 per month Total = 1,900 per month 2.4 Secure Remote Access Skyscape Secure Remote Access service is priced as follows: Remote access pack Monthly price* Effective monthly price per certificate* 3 licences licences licences 1, licences 2, ,000 licences 5, * Prices are per calendar month or part thereof The prices above include: Access to managed CESG-approved VPN gateways Cisco AnyConnect license for the end-user device Two-factor authentication using device certificates A walled garden VDC where you can deploy your application services Additional costs apply for the walled garden VDC as per the following table: VM Size vcpu (2GHz) RAM (GB) STANDARD (per month) Tiny Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

21 OPEN Small Medium Medium High Memory Large Large High Memory Tier 1 Apps Small Tier 1 Apps Medium Tier 1 Apps Large , , , ,000 Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

22 OPEN 2.5 Dedicated Compute Cloud There are two options available for Dedicated Compute Cloud; All Inclusive and Platform Only All Inclusive Package The All Inclusive package provides a turnkey solution including the Dedicated Compute hardware and underlying Assured Cloud platform. Upgrade options* Asset options Single-site platform size / VM / month Small 500 VMs From 20 Automated VM backup / VM / month Site replication & failover / VM / month 50VM pack: compute & storage / VM / month Medium 1,000 VMs From 18 From 50 From 150 From 16 Large 2,000 VMs From 16 Based on 24-month contract and average VM size of 2vCPU, 8GB RAM and 100GB disk. The price will vary depending on specific hardware and performance requirements. * Assuming a 24-month contract; however, upgrades will be coterminous with the original contract, so the price will increase on a pro-rata basis. Based on an average VM size of 2vCPU, 8GB RAM and 100GB disk. The price will vary depending on specific hardware and performance requirements. The All Inclusive package is available as follows: CAPEX-optimised OPEX-optimised Upfront payment design and deploy 10% of asset cost 10,000 Annual payment asset pre-payment Asset cost / 2 Zero Monthly charge asset finance Zero Asset cost + 20% / 24 months Monthly charge platform fee From 150 per VM* From 150 per VM* Minimum term 3 months 24 months Early exit charge Remainder of asset cost Remainder of asset finance Premium for Elevated OFFICIAL 20% 20% Unit of billing VM capacity upfront Platform fee per month VM capacity per month (includes platform fee per month) Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

23 OPEN * Based on a 24-month contract and average VM size of 2vCPU, 8GB RAM and 100GB disk. The price will vary depending on specific hardware and performance requirements Platform Only package The Platform Only package provides customers with the underlying Skyscape Assured Cloud platform to host and manage the Dedicated Compute Cloud platform. This allows customers to transfer existing hardware assets (conditions apply) or to procure the Dedicated Compute Cloud platform via alternative channels (conditions apply). The Platform Only package is available as follows: Platform Only Upfront payment design and deploy From 25,000 Monthly charge platform fee Minimum term Early exit charge From 150 per VM 24 months Remainder of platform fee Premium for Elevated OFFICIAL 20% Unit of billing Platform fee per month 2.6 Primary Storage in the Cloud There are two options available for Primary Storage in the Cloud; All Inclusive and Platform Only All Inclusive Package The All Inclusive package provides a turnkey solution including the dedicated storage hardware and underlying Skyscape Assured cloud platform. Upgrade options Usable storage Price per GB per month Automated site replication and failover* 0-99TB TB From 10p From 7p From 10p per GB per month Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

24 OPEN TB 1PB and above From 5p From 3p Based on a 24-month contract. The price will vary depending on specific hardware, functionality and performance requirements. * Assuming a 24-month contract; however upgrades will be coterminous with the original contract, so the price will increase on a pro-rata basis. The price will vary depending on specific hardware and performance requirements. The All Inclusive package is available as follows: CAPEX optimised OPEX optimised Upfront payment design and deploy From 10% of asset cost From 10,000 Annual payment asset pre-payment Asset cost / 2 0 Monthly charge asset finance 0 Asset cost + 20% / 24 months Monthly charge platform fee From 1,000 per KW From 1,000 per KW Minimum term 24 months 24 months Early exit charge Remainder of asset cost Remainder of asset Finance Premium for Elevated OFFICIAL From 20% From 20% Unit of billing Usable storage up-front Platform fee per month Usable storage per month (includes platform fee per month) Platform Only Package The Platform Only package provides customers with the underlying Assured Cloud platform to host and manage the dedicated storage hardware. The Platform Only package is available as follows: Platform Only Upfront payment design and deploy From 10,000 Monthly charge platform fee Minimum term Early exit charge From 1,000 per KW 24 months Remainder of platform fee Premium for Elevated OFFICIAL From 20% Unit of billing Platform fee per month Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

25 OPEN 2.7 Cloud Storage Please review the Skyscape Cloud Storage Service Description for further details. To establish your Cloud Storage pricing, follow these steps: Step 1: Select required Service Level Step 2: Choose relevant storage tier Step 3: Choose Security Domain STANDARD Service Level Storage tier Assured OFFICIAL / GB / month Elevated OFFICIAL / GB / month Up to 250TB TB to 500TB TB to 1000TB TB ENHANCED Service Level Storage tier Assured OFFICIAL / GB / month Elevated OFFICIAL / GB / month Up to 250TB TB to 500TB TB to 1000TB TB The storage tier is based on the average consumption at the end of the month, which is based on daily average measurements. For example, if the volume of customer data peaks on one day during the month at 750TB, but the average across all days in the month is measured at 500TB, billing for that month will be at the 251TB 500TB tier rate. Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

26 OPEN 2.8 Disaster Recovery as a Service Pricing is based on the resources consumed when disaster recovery (DR) is invoked (compute, operating systems, storage and connectivity charges) and when DR is not (storage and connectivity). Skyscape offers two service options, whose price varies according to the customer's individual requirements, such as number of VMs, size, storage, RTO and RPO. Option 1 Suitable for solutions requiring a very short RTO. With this option, storage is local to the compute environment. Customers need to follow these steps: 1. Calculate the potential storage charges by estimating storage requirements and taking into consideration the various backups and snapshots needed Additional charges Basic storage (Primary storage only) 0.53 / GB / month 50 / VM / month 2. Calculate the potential charges when the VM is running, for example when DR is invoked. Please refer to the Pricing for Compute in section 2.1 Option 2 Suitable when a longer RTO can be tolerated. The storage used is our Cloud Storage solution which requires data to be moved to the compute environment when DR is invoked. VMs may be required to act as the end point to which data is replicated. Customers need to follow these steps: 1. Calculate the potential charges by estimating what their storage requirements are and take in to consideration the various backups and snapshots Additional charges Basic storage (Primary storage only) 0.53 / GB / month 50 / VM / month 2. Calculate the potential charges when the VM is running, i.e. when DR is invoked. Please refer to the pricing for Compute in section Basic Managed VM This service is in addition to any charges accrued by the underlying VM. There are two service purchase and consumption types, described below. Bespoke work or contract terms can be discussed to accommodate requirements not met by these options. Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

27 OPEN Type: Per VM With this method, the customer can identify specific individual VMs to be managed. The price below includes: routine management of the VM such as backups and updating definitions Three hours management time per VM per month where an unpredicted issue or request requires more manual intervention Type Included hours Price per month Additional hour price Minimum commitment* Per VM months *After three months, this service will continue on a rolling monthly basis until cancelled by the customer Type: Contractual This method allows the customer to receive significant discounts by committing to a longer contract period for a quantity of concurrent VMs (in batches of 20). Each assigned VM will be managed for a minimum of one month before management can be assigned to a new VM. 12 Months 24 Months 36 Months 20 Concurrent VMs 46,464 86, ,800 3 Platform as a Service (PaaS) 3.1 Assured Public Cloud Foundry Assured Public Cloud Foundry has been engineered to offer elasticity and true cloud unit per hour billing within the published application space and will be charged by the hour based upon the total amount of memory (RAM) your application consumes: Hourly Price per GB Starter 512MB Application RAM (Per Organisation) Each Subsequent 1 GB Application RAM (or part thereof) Free 0.10 Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

28 OPEN 3.2 Private Cloud Foundry Private Cloud Foundry is designed to provide the additional assurance of a totally isolated application platform. As the platform isn't shared with other customers, the pricing reflects the fixed cost of providing the supporting infrastructure (the Starter Pack ) as well as an elastic element related to the dynamically scaling portion of the applications (the Application RAM ): Assured OFFICIAL Elevated OFFICIAL Starter Pack (including 8 GB application RAM) 2,500 / month* 3,000 / month* Each subsequent 1 GB Application RAM (or part thereof) 0.15 / GB / hour 0.18 / GB / hour *There is a three-month minimum commitment for the Private Cloud Foundry service. Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

29 OPEN 3.3 Hadoop in the Cloud The table below outlines the charges for provisioning services on the Hadoop Core Platform Starter Pack Additional Slave Node (above Starter Pack) Cluster Type TB Capacity (Usable ) Cost ( ) per hour Assured / Elevated TB Capacity (Usable ) Cost ( ) per hour Assured / Elevated Low Velocity / / 0.95 Medium Velocity / / 1.50 High Velocity / / 2.40 Usable Capacity reflect HDFS storage Hadoop in the Cloud is configured by default with a HDFS replication factor of three Pricing does not include Cloudera or Hortonworks licensing (where applicable) or support subscriptions. These prices and services can be obtained via a direct arrangement with either vendor via the Digital Marketplace. It is currently not possible to mix and match cluster node types within a single cluster (for example an initial Low Velocity cluster will only be able to scale out with Low Velocity slave node types). Additional slave nodes can be expanded in single units as shown above All pricing charged per hour or part thereof 4 Software as a Service (SaaS) 4.1 & Collaboration as a Service Please review the Skyscape & Collaboration as a Service Descriptions for further details. To establish your pricing, follow these steps: Step 1: Select desired number of mailboxes Step 2: Choose assurance level Step 3: Determine additional storage requirements Step 4: Determine network requirements and additional services (section 5) & Collaboration is priced as per: Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

30 OPEN Assured OFFICIAL Elevated OFFICIAL Price per month Additional mailbox storage Archive storage Price per month Additional mailbox storage Archive storage <499 mailboxes mailboxes mailboxes mailboxes mailboxes (Above the initial 1GB storage included) 0.34 / GB / month 1.00 / GB / month Mailboxes (Above the initial 1GB storage included) 1.00 / GB / month 0.37 / GB / month 5 Connectivity and Additional Services In order to use our services, you may require the appropriate accreditations and connectivity in place. Prices for this option are listed below. 5.1 Assured OFFICIAL Assured OFFICIAL option Notes Data transferred Price Pricing is based on the actual volume of data transferred per month Inbound data transfer Free: 0.00p per GB Internet Outbound data transfer on a shared bandwidth model 0.04p per GB Unmetered data transfer 3,000 per month PSN (Assured) connectivity Access via Skyscape s resilient, scalable PSN Assured connectivity on a shared bandwidth model. Pricing is based on the actual volume of data transferred (outbound) per month Starter Pack (1TB) Above 1TB up to 20TB Above 20TB Free: 0.00p per GB 0.25 per GB 0.10 per GB Unmetered Data transfer 2,500 per month Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

31 OPEN N3 access bandwidth Encrypted access to the NHS National Network (N3) via Skyscape s resilient, scalable N3 connectivity on a shared bandwidth model Pricing is based on the actual volume of data transferred (outbound) per month Starter Pack (250GB) 251GB to 1TB Above 1TB up to 20TB 250 per month 1.00 per GB 0.35 per GB Above 20TB 0.15 per GB Unmetered data transfer 3,500 per month Assured inter data centre connectivity Assured inter data centre connectivity uses Skyscape s internet facing inter data centre circuits. Customers can use a site-to-site VPN to suitably encrypt data if required. VM replication bandwidth is included in the price VM Pricing is based on the actual volume of data transferred (bidirectional) per month Alternatively, where there are more complex or performance sensitive cross-dc requirements, customers can pay for an allocation of Skyscape s Assured accredited resilient multigigabit inter data centre connections The bandwidth is set and managed by Skyscape based on usage tiers Pricing is based on the actual volume of data transferred (bidirectional) per month Connectivity is ordered and managed by the customer directly with a Skyscape approved service provider. Connection terminates on a Skyscape router If customers require inter data centre connectivity, they must procure the same speed connection as their leased line, otherwise speed will be capped Starter Pack (250GB) 251GB to 1TB Above 1TB up to 20TB Above 20TB 0.04p per GB 175 per month 0.70 per GB 0.25 per GB 0.10 per GB HybridConnect Per data centre charge: 2,000 one off setup charge per installation No recurring charge Public internet IP addresses IP Addresses in addition to those provided as standard can be provided (this option requires approval from Skyscape) IP addresses will be allocated in blocks of five or more. Please refer to the An admin fee of 20 will be charged for each IP address and addresses can only be bought in blocks of five Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

32 OPEN PSN IP addresses Cloud Enablement Skyscape IP guidance document for more details. Available from the Skyscape knowledge centre When required, Skyscape can provide PSN IP addresses Customers get one address as standard. Customers that require large pools of PSN IP addresses should request these direct from the PSN authority To enable customers to access the Skyscape Cloud, customers can colocate encryption or access devices (usable) ( 100) or 13 (useable) ( 260) There is an admin fee of 20 for each PSN IP address per setup / additional installation per data centre 500 per month per data centre Premier Support Data Transfer Facility Cloud Credits Premier support provides a pro-active service to improve customers solution design, help with trend analysis and problem solving, and access to a named Technical Account Manager (TAM) and Skyscape s in house technical Subject Matter Experts (SMEs) Skyscape recognises there are situations when managing systems or transferring data over a Wide Area Network (WAN) is not viable, for example when customers have insufficient network bandwidth or whilst they are awaiting the installation of appropriately accredited connectivity In response to these challenges, Skyscape offers customers a room where they can use the secure, network connections between our Farnborough office and our data centre The Cloud Credits option is designed to allow organisations to purchase Cloud Credits up-front and redeem them against Skyscape cloud services over a maximum 2 year period. This allows organisations which need to effectively commit their CAPEX or budget spend in advance, and monthly usage will be deducted from the balance until depleted. Cloud Credits can be used for a single service or a combination of services or 12,000 per month Access to a data transfer room costs 500 per day for one room within Skyscape s secure offices. This price includes data transfer charges, site and network administration, use of one computer and escort duties. Every 1 spent on Cloud Credits = 1 to be spent on Skyscape cloud services Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

33 OPEN orders. Global Load Balancing To enable customers to direct Internet traffic across multiple end-points (which can be across different sites or different platforms). Skyscape sub-contract this service to Neustar, global leaders in network & security services. This service requires a 12 month minimum term commitment Starter Pack (1 million DNS queries) Each additional 1 million DNS queries 350 per month 150 per month Application tuned DDoS Protection To complement Skyscape s platform level DDoS protection with a domain based service that can be more finely tuned to the profile of specific applications and workloads. Skyscape sub-contract this service to Neustar, global leaders in network & security services. This service requires a 12 month minimum term commitment Provides protection for upto 10 DNS domains and upto 50Mbps clean Internet traffic 3,000 one off deployment charge 5,000 per month recurring charge 5.2 Elevated OFFICIAL Elevated option Notes Data transferred Price PSN (Protected) connectivity Encrypted access to the PSN Protected service (using the IPED) via Skyscape s resilient, scalable PSN Protected connectivity on a shared bandwidth model Pricing is based on the actual volume of data transferred (outbound) per month Starter Pack (250GB) 251GB to 1TB Above 1TB up to 20TB Above 20TB 250 per month 1.00 per GB 0.35 per GB 0.15 per GB Unmetered data transfer 3,500 per month Elevated inter data centre connectivity Customers use Skyscape s Elevated, accredited and resilient multi-gigabit inter data centre connections Pricing is based on the actual volume of data transferred (bidirectional) per month Starter Pack (250GB) 251GB to 1TB Above 1TB up to 20TB 250 per month 1.00 per GB 0.35 per GB Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

34 OPEN Above 20TB 0.15 per GB HybridConnect Elevated OFFICIAL VPN solutions Connectivity is ordered and managed by the customer directly with a Skyscape approved service provider. Connection terminates on a Skyscape router If customers require inter data centre connectivity, they must procure the same speed connection as their leased line, otherwise speed will be capped CAPS approved or appropriate CPA assured solutions to be ordered and managed by the customers directly, requiring VPN devices to be hosted within the Skyscape data centre(s) Per data centre charge: 2,000 one off set-up charge per installation No recurring charge Per data centre charge: 2,000 one off set-up charge per installation 500 per month PSN IP addresses Cloud Enablement When required, Skyscape can provide PSN IP addresses Customers get one address as standard. Customers that require large pools of PSN IP addresses should request these direct from the PSN authority To enable customers to access the Skyscape Cloud, customers can colocate encryption or access devices There is an admin fee of 20 for each PSN IP address per setup / additional installation per data centre 500 per month per data centre. Data Transfer Facility Skyscape recognises there are situations when managing systems or transferring data over a Wide Area Network (WAN) is not viable, for example when customers have insufficient network bandwidth or whilst they are awaiting the installation of appropriately accredited connectivity In response to these challenges, Skyscape offers customers a room where they can use the secure, Access to a data transfer room costs 500 per day for one room within Skyscape s secure offices. This price includes data transfer charges, site and network administration, use of one computer and Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)

35 OPEN Cloud Credits Premier Support network connections between our Farnborough office and our data centre The Cloud Credits option is designed to allow organisations to purchase Cloud Credits up-front and redeem them against Skyscape cloud services over a maximum 2 year period. This allows organisations which need to effectively commit their CAPEX or budget spend in advance, and monthly usage will be deducted from the balance until depleted. Cloud Credits can be used for a single service or a combination of services or orders. Premier support provides a pro-active service to improve customers solution design, help with trend analysis and problem solving, and access to a named Technical Account Manager (TAM) and Skyscape s in house technical Subject Matter Experts (SMEs) escort duties. Every 1 spent on Cloud Credits = 1 to be spent on Skyscape cloud services 12,000 per month Skyscape Cloud Services Ltd, 2014 OPEN Document: Skyscape Pricing Guide (SC-GEN-42)