User Guide Icotera IGW3000 Triple play FTTH solution

Transcription

1 User Guide Icotera IGW3000 Triple play FTTH solution Published: May 2014 Software version: Document version: 12.0

2 Table of Contents Introduction... 3 Product Overview... 4 General Features and Characteristics... 4 Physical Description Web interface general overview... 7 Logging in to the web interface... 9 Managing the user settings and configuration Managing the Wi-Fi configuration Managing the network settings Monitoring the IGW status and performance Saving, applying and discarding changes Logging out from the web interface

3 Introduction The Icotera IGW3000 is a customer premises equipment designed for triple play services, dedicated to FTTH (Fiber To The Home) network in P2P (point-to-point) architecture. Important The Icotera IGW3000 is also referred to in this document as the IGW3000, or just IGW. The IGW3000 integrates Ethernet-based data transmission with Layer 3-4 functionality, voice (IP telephony), wireless 2.4 GHz 802.1b/g/n transmission and CATV. This device features a powerful dual core architecture, where all processor-intensive tasks are handled by a dedicated core, leaving one core available for other immediate tasks. This explicitly means that the system is still responsive, even while doing VoIP, gigabit routing of IPv4/IPv6 with NAT (IPv4) or bridging wirespeed. Two-channel SIP VoIP with alaw/ulaw fax is supported. Among other supported things, local tones and fast dial are included. The Icotera IGW3000 provides a wide transparent bandwidth to support CATV analog channels or a combination of analog and digital channels including HDTV broadcast. 3

4 Product Overview This chapter provides a comprehensive overview of the IGW3000 components, features and characteristics. General Features and Characteristics This section presents a list of features and characteristics of the Icotera IGW3000 related to its hardware, software and environment of operation. Features b/g/n WiFi 2 SIP VoIP ports Layer 2-7 QoS Layer 2-7 filters Customer web interface Full band CATV (optional) CATV filters (optional) Uplink Interface Dual speed optical uplink with auto detection Downlink Interfaces 4 x 10/100/1000 RJ45 ports Auto-negotiation for speed and duplex Auto MDI/MDX Performance Gigabit routing with NAT and bridging Power and Environmental Specifications DC12V input Power consumption (max): 12 watt Operating temperature: 0 50 C Storage temperature: C Humidity: 10% 90% Physical Description This section describes the physical components of the IGW3000, i.e. connectors, LEDs and buttons. Front Panel The Icotera IGW3000 front panel, shown in the following figure, contains the power port, on/ off switch, reset button, connectors and LAN status LEDs. All these items are described in subsequent topics of this section. 4

5 Product Overview Figure 1. The Icotera IGW3000 front panel Status LEDs There are two types of the Icotera IGW3000 status LEDs: LAN port LEDs and the LEDs on the LED panel that is located between LAN and POTS ports. Figure 2. The Icotera IGW3000 status LEDs LAN Port LEDs Link Activity LED Panel Link Status WAN 1 2 WiFi CATV The following table shows the status LEDs descriptions for the Icotera IGW3000. Table 1. The Icotera IGW3000 status LEDs descriptions LED Type Type Colour State Description Link Activity LAN port activity Green On Communications link established Blinking Network activity on the corresponding port Off Bad connection no connection to this port On Corresponding port linked and operating at 1 Gb/s Off Corresponding port set to operate at 10/100 Mb/s Link Status WAN LAN port status Yellow WAN port activity N/A Off Power down Green Blinking fast Obtaining IP address Blinking slow Auto detection Solid IP connection established Blinking slow Management interface lease fail Solid No signal N/A Off Line disabled Green Blinking fast Call in progress Blinking slow Off-hook Solid Line registered Red Solid Line registration error N/A Off WiFi not configured, disabled or not in use Green Blinking fast Connecting new client (blinking 5 s) Solid WiFi configured and enabled Red 1/ WiFi 2 VoIP registration status/hook status WiFi status and activity 5

6 Product Overview LED Type Type CATV CATV status N/A Note Colour State Description Off CATV disabled Green Solid CATV configured and enabled, signal OK Red Solid CATV configured and enabled, signal too low (-10.5 dbm) or unavailable The LED panel brightness and auto off timeout can be adjusted from the web interface. For instructions on how to do this, see Managing the LED settings in the Managing the user settings and configuration section. Connectors The Icotera IGW3000 front panel includes all the local user connectors that are four RJ-45 10Base-T/100Base-TX/1000Base-T ports, two USB ports, two POTS phone ports and one Ftype CATV RF output port. Optical fiber connectors are placed inside the device. Power Port The power port accepts DC 12V power source. It is important to make sure that the proper power adapter is suitable to a particular region. On/Off Switch The On/Off switch enables you to switch the IGW3000 on or off, as well as reboot the IGW3000 and restore the last saved configuration. Reset Button The Reset button enables you to reboot the IGW3000 and restore the default configuration. In order to do this, it needs to be pressed for about 5 seconds. Serial Number The serial number of the Icotera IGW3000 consists of 14 digits. The format of the serial number is PPPPWWYYXXXXXX, where PPPP is the project ID, WW is the production week, YY is the production year, and XXXXXX is the running serial number. 6

7 This chapter provides a comprehensive overview of the Icotera IGW3000 configuration and management features. It focuses on managing the device using the web interface, as this interface is the only method of device management available to the end user. Web interface general overview After a successful login, the main window of the web interface is displayed. By default, it is the Interfaces submenu of the Wifi menu. The following figure presents the structure of the web interface. Figure 3. Icotera IGW3000 web interface Top bar The top bar contains the Icotera logo and the CPE name. Menu The menu is arranged in a tabbed format and it consists of two levels: main and second. The main level provides access to general IGW3000 management categories, while the second level presents a submenu of available management tabs for each category. Management area The management area is where all the IGW3000 management and status information can be displayed and modified. Depending on the selected tab, it can display a set of particular configuration options or a list of current IGW3000 status information. Bottom bar On the left side of the bottom bar, three buttons are located: 7

8 Reset / Refresh: the Reset button resets all the changes made on the current tab. The Refresh button, displayed in the Status menu, reloads all the status information on the current tab. Save: saves all changes made on the current tab. Apply: applies all changes saved during the current session to the IGW3000 configuration. The right side of the bottom bar might contain the operator s logo. 8

9 Logging in to the web interface Complete the following steps to log in to the web interface: 1. Enter the address of your IGW3000 unit in the address bar of your web browser. The following login prompt will be displayed. Figure 4. Icotera IGW3000 login prompt Note Depending on your ISP's configuration, it might be possible to open the web interface using the address. If the IGW3000 acts as a DNS server for the customer, the web interface is available under 2. Enter your username and password in the respective fields. 3. Click the Log in button to log in or use the Clear button to clear both fields and type your credentials again. Important The first time you log in, use the username and password provided by your network operator. After the first login you will be able to change your credentials using the System > Account manager menu. 9

10 Managing the user settings and configuration The System menu provides the configuration options that enable the users to control their web interface credentials and define preferred LED behaviour parameters, as well as to back up and restore the IGW3000 configuration. It also allows the user to display or export vital information required for technical support specialists, use the Ping and Traceroute tools and reboot the device directly from the web UI. Managing your username and password Use the following steps to manage your username and password: 1. In the main menu, click System to go to System > Account manager. Figure 5. Account manager tab in the System menu 2. Under Web user: Use the Login field to type your new login. Use the Password field to type your new password. Use the Repeat password field to repeat your new password. 3. Confirm your changes by clicking the Save button on the bottom bar. After applying these settings with the Apply button, the user credentials will be changed and they will take effect during the next login. Managing the LED settings Use the following steps to set up the desired LED behaviour: 1. Click System > LED management to open the LED management tab. 10

11 Figure 6. LED management tab in the System menu 2. Under LED settings: Use the Brightness drop-down to choose the LED brightness level: low, medium or high. Use the none or timeout radio button in the Auto off field to specify whether to disable the auto off feature or not. Use the Timeout min field to set the LED auto off timeout from 1 to 60 minutes. This field is active only if the timeout radio button in the Auto off field is selected. Note 3. When the auto off feature is enabled, each LED turns off after the specified interval and turns back on after being triggered by its corresponding event (e.g. new client connection for the Wi-Fi LED). In case of an event indicated by the red LED, all the LEDs supposed to be enabled are turned on. Confirm your changes by clicking the Save button on the bottom bar. Obtaining technical support information The System > Techsupport tab allows the user to display the technical support dump on a screen, or to save it on a TFTP server. The techsupport dump is an XML-based set of IGW-related data that provides a comprehensive overview of the IGW configuration and status at the time the dump was taken. Among other things, the following information is included in the dump: firmware version disk and memory usage running processes configuration status packet information syslog Use the following steps to display the technical support dump or save it on a TFTP server: 1. Click System > Techsupport to open the Techsupport tab. 11

12 Figure 7. Techsupport tab in the System menu 2. Under Techsupport: Use the Show button to display the technical support dump on the screen. Use the Server field to specify the IPv4 address of the TFTP server. Use the Filename field to enter the name of the exported file, or check the auto generate box in order to generate the filename automatically. Use the Send button to export the file to the TFTP server. Note By default, the Techsupport tab is visible for the operator account only. It can be made available for different accounts only from the CLI and/or configuration file. Using network diagnostics tools The Net diagnostics tab contains the Ping and Traceroute tools which can be used to troubleshoot connection problems. To use the network diagnostics tools, complete the following steps: 1. Click System > Net diagnostics to open the Net diagnostics tab. 12

13 Figure 8. Net diagnostics tab in the System menu 2. To use the Ping tool, go to the Ping area and proceed as follows: Use the Ping address field to enter the IPv4 address to be pinged. Tick the Use predefined values box if you want to use the default ping parameters (64 data bytes and 10 packets). 13

14 If the Use predefined values box is unchecked, you can specify custom ping parameters: data size in bytes in the Packet size field and the number of packets in the Packet count field. Then click the Ping button to send the ping packets to the specified address. The output of the Ping operation will be displayed below continuously. To cancel the running Ping operation, click the Cancel button. 3. To use the Traceroute tool, go to the Traceroute area and enter a destination host address in the Traceroute address field. Then click the Traceroute button to start tracing the route to that host. The output of the Traceroute operation will be displayed below continuously. To cancel the running Traceroute operation, click the Cancel button. Note By default, the Net diagnostics tab is visible for the operator account only. It can be made available for different accounts only from the CLI and/or configuration file. Backing up and restoring the configuration Use the following steps to back up or restore the web interface configuration: 1. Click System > Backup to open the Backup tab. Figure 9. Backup tab in the System menu 2. Under Settings backup: In order to back up the configuration, use the.. button in the Save to file field to download the current web interface configuration to your hard drive. In order to restore the configuration, use the Browse button next to the Restore from file field to browse to the backup file location on your hard drive and then click Upload to upload this file. If the upload completes successfully, a success message will pop-up. 3. Confirm the restore by clicking the Save button on the bottom bar. After applying this change with the Apply button, the configuration will be restored. Rebooting the IGW The Diagnostics tab contains the Reboot area, from which the IGW can be rebooted using the Reboot button. 14

15 Figure 10. Diagnostics tab in the System menu. Note By default, the Diagnostics tab is visible for the operator account only. It can be made available for different accounts only from the CLI and/or configuration file. 15

16 Managing the Wi-Fi configuration The Icotera IGW offers a rich set of Wi-Fi features, some of which can be controlled by the user s web interface. This section describes how to control the Wi-Fi settings from the web interface menu. Managing the Wi-Fi interfaces and global Wi-Fi settings The Interfaces submenu provides you with one or more Wi-Fi interfaces that can be configured. Use the following steps to configure the Wi-Fi interfaces: 1. Click Wifi > Interfaces to open the Interfaces tab. Figure 11. Interfaces tab in the Wifi menu 2. Go to the area that contains the desired interface configuration. If only one interface is available to be configured, then the area name is Configuration. Otherwise, two areas are displayed and the relevant interface name is shown in parentheses following the Configuration title. 3. Use the SSID field to change the SSID of your interface. SSID is the interface name you will see when scanning for available Wi-Fi networks on your computer. It can be any combination of letters and digits. If this field is grayed out, set the Status drop-down box to Enabled. 4. If you are going to use this interface, set the Status drop-down box to Enabled. 5. Use the Encryption drop-down box to select the type of encryption key to secure the WiFi transmission between your computer and the Icotera IGW. Available choices are None, 16

17 WEP-64, WEP-128, WPA and WPA2. Please note that None leaves the Wi-Fi interface unsecured and open for access from any Wi-Fi device. The recommended encryption type is WPA2. 6. Use the Algorithm drop-down box to choose the wireless interface encryption algorithm that will be used for the encryption key type of WPA or WPA2. This box is active only when the Encryption drop-down box is set to WPA or WPA2. 7. Use the Encryption key field to specify your unique encryption key. If you want to display the key characters, check the Show wifi chars box. The encryption key can consist of alphanumeric characters and some special characters such as # $ & * _ + - = [ ] : "?,. /. The key length varies depending on the encryption type selected. The following table shows the dependencies between the encryption type and encryption key length. Table 2. Icotera IGW3000 encryption keys Encryption Encryption key length None N/A WEP-64 5 chars WEP chars WPA 8 63 chars WPA chars 8. In the Hidden field, select whether or not you want to prevent your interface from being detected by simple network scanning. It is recommended to leave this option set to No, since hiding the interface doesn t provide any layer of security. 9. Use the Fragmentation field to define the fragmentation threshold for incoming packets. 10. Use the RTS field to define the Request To Send threshold. Important Both Fragmentation and RTS fields are intended for advanced users. It is recommended to leave them at their default values. 11. Confirm your changes by clicking the Save button on the bottom bar. The Global Settings submenu provides you with the general Wi-Fi performance settings, common for all interfaces. Use the following steps to configure them: 1. Use the Channel drop-down to set the channel number. 2. Use the Channel width drop-down to set the channel width in MHz. 3. Use the Mode drop-down box to select the available networking modes that can be used. It is recommended to use the Auto setting, since it allows any b/g/n devices to connect to the interface. Higher performance can be achieved by switching to n or g/n. Note The lists of available networking modes might vary depending on the CPE model. 4. Use the TX power field to specify the Tx power level (in percentage) of both wireless interfaces. 5. Confirm your changes by clicking the Save button on the bottom bar. The WiFi interfaces can be configured for time based access through the Access Schedule menu. The access intervals can be set for each day of the week within a 24-hour rotation. 17

18 Figure 12. Access Schedule tab under Wifi > Interfaces menu In order to configure the access schedule, follow the instructions below: 1. Click the WiFi > Interfaces > Access Schedule to open the Access Schedule tab. 2. Tick the Enabled box to switch on time based access on the interface. 3. Tick the Enabled boxes for the days of the week to be configured. 4. Enter the desired access intervals in the From and To fields in hh:mm format. 5. Confirm your changes by clicking the Save button on the bottom bar. After applying these settings with the Apply button, the Wi-Fi interface(s) and global Wi-Fi settings will be changed. If the WiFi performance is not as expected, please follow the tips provided later in this section. Access lists Each access list provides an Ethernet layer 2 filter, which can be used to either allow or disallow particular users to connect based on their Wi-Fi adapters MAC address. In order to configure the Access list for your interfaces, complete the following steps: 1. Click Wifi > Access List to open the Access List tab. 18

19 Figure 13. Access List tab in the Wifi menu 2. Go to the Rules area which contains the access list for your interface. If two interfaces are available on the IGW, then two Rules areas are displayed and the relevant interface name is shown in parentheses following the Rules title. 3. In order to set a limit of clients connectible via wireless interfaces, tick the Client limit box and enter the desired client limit value. The maximum value is 255 clients. 4. Use the appropriate radio button to define the desired behaviour of the access list: None: completely disables the access list. Allow: allows only the devices in the access list to connect to the interface. Deny: prevents the devices in the access list from connecting to the interface and allows all the other devices to connect to it. 5. Check the appropriate check box in the Enabled column to activate the access list entry for editing. Use the following options to add the Wi-Fi device to the access list: Name: used for your reference. Should be set to a meaningful string that allows to identify a particular device, e.g. my Lenovo laptop or my iphone. Mac Address: physical address of the wireless adapter in your device. The valid address must be specified as a string of six octets separated by colons or hyphens, e.g. 02:00:54:FF:4E:01 or FF-4E-01. The method to determine this address varies 19

20 depending on the device. For more information on how to determine this address, please refer to your device manual. Enabled: select this check box to include the device in the current access list. To temporarily exclude the device from the access list, deselect it. Clear: use this button if you want to permanently remove the device from the access list. 6. When you are finished editing your access list entries, click the Save button to save your changes. After applying these settings with the Apply button, the access list configuration will be changed. Note The maximum of allowed connected clients is 255. Network scanning The network scan tool enables the IGW to execute a site survey for all wireless networks in the neighborhood. As a result of this survey, a list of scanned networks is presented. In order to execute the site survey from your IGW, complete the following steps: 1. Click Wifi > Network Scan to open the Network Scan tab. Figure 14. Network Scan tab in the Wifi menu 2. Press the Scan button in the top-right corner of the Network Scan tab. 3. Wait for the site survey to complete. This might take up to 10 seconds and temporarily disrupt all Wi-Fi communication. 4. When the site survey completes, the table of networks will display, including the following information: SSID: the SSID of the neighboring network. BSSID: the BSSID of the neighboring network. Channel: the operating channel number of the neighboring network. Quality [%]: percentage signal quality of the neighboring network. Rate [Mbit/s]: transmission rate of the neighboring network in Mbits/s. Encryption: encryption type and method used by the neighboring network. 5. If you would like to refresh the table, press the Scan button again. 20

21 Please note that the Site Survey table is cleared every time the Network Scan tab is closed. Tips To improve Wi-Fi performance, make sure that: 1. The configured channel does not conflict with any other 2.4 GHz Wi-Fi equipment. 2. Channel width (Wifi > Interfaces > Global Settings > Channel width) is set to 40 MHz. 3. Mode (Wifi > Interfaces > Configuration > Mode) is set to either Auto or g/n. 21

22 Managing the network settings The Network menu provides advanced configuration options to control the Layer 3 network parameters of your cabled and Wi-Fi network. This menu allows to configure the IP settings of all available interfaces, port forwarding rules, as well as the DMZ settings in your home network. Managing the IP settings The IP submenu contains configurable IP options of all available interfaces, both dynamic and static. These options are grouped into Configuration areas, each of which refers to a particular interface. The DHCP area is also available, which allows to display dynamic DHCP leases and configure static ones. This area is available for all interfaces. In order to manage the IP settings through this menu, use the following steps: 1. Click Network > IP to open the IP tab. Figure 15. IP tab in the Network menu 2. Go to the area that contains the desired interface configuration. If only one interface is available to be configured, then the area name is Configuration. Otherwise, more than one area is displayed and the relevant interface name is shown in parentheses following the Configuration title. 3. Use the following fields to configure the IP settings for your network: IP type: specifies IP address resolution type. The two options are: DHCP server and Static. The DHCP server option assigns the addresses automatically, while also allowing static entries to be added manually. The Static option requires the addresses to be manually assigned to connected devices. IP address: specifies the IP address of your network. 22

23 Netmask: specifies your network mask. Gateway (only for dynamic IP configuration): specifies the IP address of your network gateway. Wins (only for dynamic IP configuration): specifies the IP address of the Windows Internet Name Service server. This server is typically used in office environments. Primary DNS (only for dynamic IP configuration): specifies the primary Domain Name System server to be used to resolve DNS queries. Secondary DNS (only for dynamic IP configuration): specifies the secondary Domain Name System server to be used to resolve DNS queries. IP range: specifies the pool of IP addresses that can be allocated by the DHCP server. Lease time: specifies the DHCP lease renewal time in seconds. The value in this field must range from 60 to and it cannot be higher than the value in the Max lease time field. It is recommended to leave this value at its default setting. Max lease time: specifies the maximum time in seconds after which the DHCP lease will be deemed expired if no renewal is done. The value in this field must range from 60 to and it cannot be lower than the value in the Lease time field. It is recommended to leave this value at its default setting. Note 4. For static interfaces, only the following fields are available: IP address, Netmask and Gateway. Go to the DHCP area to display current DHCP leases and configure new ones. The Dynamic Leases table lists the dynamic leases obtained by the IGW clients. Available information is: IP Address: DHCP server-allocated IP address of the client. MAC Address: MAC address of the client. Hostname: host name of the client. If the client has no host name set, an asterisk is displayed. Expires: lease expiration date and time. The dynamic lease can be converted to a static one using the Make Static button. This will automatically move the given lease to the Static Leases table. To refresh the content of the Dynamic Leases table, use the Reload button. The Static Leases table allows to manage the static leases on the DHCP server using the following fields: IP Address: DHCP server-allocated IP address of the client. MAC Address: MAC address of the client. Enable: enables the static lease on the DHCP server. Remove: removes the static lease from the Static Leases table. Add: adds a static lease to the Static Leases table. 5. Click the Save button to save your changes. 23

24 After applying these settings with the Apply button, the network configuration will be changed. Notes During DHCP configuration, take special care to ensure that the IP address, Netmask, Gateway and Range settings match each other. Under normal circumstances, the IP address and the gateway address should be the same. It is recommended to leave Primary DNS and Secondary DNS at their default settings, which will allow you to use your operator s DNS servers. However, these addresses can be changed to use other servers, e.g. Open DNS. Managing the port forwarding rules The Port Forwarding submenu provides advanced options that control which services on your home network should be made available to the whole world. In order to configure services through this menu, complete the following steps: 1. Click Network > Port Forwarding to open the Port Forwarding tab. Figure 16. Port Forwarding tab in the Network menu 2. To add a port forwarding rule, use the following fields under the solid line: Name: used for your reference. It should identify the kind of service provided. For example, if you want to serve Internet pages using the HTTP protocol, set this to Web server. Protocol: specifies either TCP, UDP or TCP/UDP protocol. Most Internet services use TCP, and a few use UDP. To select the correct protocol, consult the manual for the service you are providing. If you are still unsure about the protocol type, select TCP/UDP. Ext. port: specifies the port that should be forwarded from the external (Internet) side. To find the right port number, consult the manual for the provided service. Address: specifies the IP address of the LAN side network equipment that will get the requests. If an incorrect IPv4 address is entered, the text will appear red. Port: specifies the private port on the LAN side. This value should usually remain the same as the value of Ext. port. In rare cases, where a service should be available on one TCP or UDP port from the Internet side, but redirected to another port on the server providing the actual service, these values might be different. Loopback: enables or disables NAT loopback for a given port forwarding rule. Use port range: allows to specify the forwarding rule for a range of ports (like for FTP in the screenshot above). 3. When you are finished editing the port forwarding rule entry, click the Add button to add it to the list. 24

25 4. If you want to temporarily disable the port forwarding rule in the list, deselect the corresponding check box in the Enable column. To permanently remove the rule from the list, use the relevant Remove button. 5. Click the Save button to save your changes. After applying these settings with the Apply button, the port forwarding rules will be updated. Managing the DMZ settings The DMZ submenu enables the DMZ configuration in your home network. In order to configure the DMZ through this menu, use the following steps: 1. Click Network > DMZ to open the DMZ tab. Figure 17. DMZ tab in the Network menu 2. Use the following fields to configure the DMZ settings for your network: Status: enables the DMZ in your network. In order to change the DMZ settings, this dropdown box must be set to Enabled. IP address: specifies the IP address of your DMZ. Description: allows to enter an optional description of the DMZ. 3. Click the Save button to save your changes. After applying these settings with the Apply button, the network configuration will be changed. Managing the services The Services submenu enables the configuration of network services offered by the IGW. The only service configurable from this menu in the current version is UPnP. In order to configure UPnP through this menu, use the following steps: 1. Click Network > Services to open the Services tab. Figure 18. Services tab in the Network menu 25

26 2. Use the drop-down box under the UPnP tab to enable or disable UPnP. 3. Click the Save button to save your changes. After applying these settings with the Apply button, the network configuration will be changed. Managing the WAN interfaces The WAN submenu shows information about web UI user-controlled WAN interfaces operating on the device and enables configuration of their parameters, which depend on the type of the particular interface. In order to configure the WAN interfaces through this menu, use the following steps: 1. Click Network > WAN to display a list of all web UI user-controlled WAN interfaces. The name of each of the interfaces is given in parentheses. Figure 19. WAN tab in the System menu. 2. If the interface to be configured is a DHCP IP type WAN or virtual interface, use the following fields: Vendor class type: select the vendor class type for the given interface. Available choices are default, none and string. Vendor class id: specify the vendor class ID for the vendor class type of string. The string must be no longer than 63 characters. 3. If the interface to be configured is a WAN or virtual interface with a static IP, use the following fields: 26

27 Address: enter the static IPv4 address designated for this interface. Netmask: enter the netmask value for this interface. Gateway: enter the address of the default gateway in the network. Primary DNS: enter the primary DNS server address. Secondary DNS: enter the secondary DNS server address. 4. If the interface to be configured is of PPPoE type, use the following fields: Username: enter the username for the interface. It must be a string no longer than 31 characters. Password: enter the password for the interface. It must be a string no longer than 31 characters. MTU: enter the Maximum Transmission Unit size in bytes. Acceptable values are from 128 to 1492 bytes. 5. Click the Save button to save your changes. After applying these settings with the Apply button, the network configuration will be changed. 27

28 Monitoring the IGW status and performance The Status menu provides a set of tabs that can be used to monitor the status and performance of the IGW interfaces and services. This section briefly describes the purpose and content of each of these tabs. Displaying system status information To access the system status information, click Status > System. The System tab will be displayed, showing the following system status information: CPE Model: CPE product name. Serial Number: unique serial number of the CPE. Firmware version: firmware version currently installed in the CPE. Uptime: time since last CPE reboot. Interface MAC addresses: WAN MAC, LAN MAC, Wireless MAC 1 (if set in the CPE) and Wireless MAC 2 (if set in the CPE). Figure 20. System tab in the Status menu 28

29 Monitoring the WAN interface characteristics and statistics To access the WAN interface information, click Status > WAN. The Summary tab of the WAN menu will be displayed, showing the WAN interface information grouped into the following sections: Link: contains link speed and mode information. IP Info: contains WAN interface IP and MAC address information. Statistics: contains a table of counters providing detailed traffic statistics. The area in which this information is displayed is entitled Summary. Figure 21. WAN > Summary tab in the Status menu 29

30 Monitoring the WAN interface bandwidth To access the WAN interface bandwidth information, click Status > WAN > Bandwidth. The Bandwidth tab of the WAN menu will be displayed and the WAN interface bandwidth graph will be rendered along with the current incoming and outgoing traffic indicator in KB/s or Kbps. In order to switch between bits and bytes per second, use the Switch to option above the graph. Figure 22. WAN > Bandwidth tab in the Status menu Monitoring the LAN interface To access the LAN interface information, click Status > LAN. The LAN tab will be displayed, showing the LAN interface information grouped into areas, each of which refers to a particular LAN interface. This information is grouped into the following sections: IP Info: contains LAN interface IP and MAC address information. Link Info & Statistics: contains link speed and mode information, as well as counters providing detailed traffic statistics for each LAN port. Leases: contains information about devices currently connected to the LAN ports. If no device is connected, this section is hidden. ARP entries: visible for operator account only, contains ARP table for the LAN ports. If no device is connected, this section is hidden. If only one LAN interface is available, then the area name is Summary. Otherwise, two areas are displayed and the relevant interface name is shown in parentheses following the Summary title. 30

31 Figure 23. LAN tab in the Status menu Monitoring the Wi-Fi interface To access the Wi-Fi interface information, click Status > Wi-Fi. The Wi-Fi tab will be displayed, showing the Wi-Fi interface information in two or three areas, depending on how many Wi-Fi interfaces are defined in the IGW. 31

32 If only one Wi-Fi interface is available, then the name of its information area is Summary. Otherwise, two Wi-Fi interface areas are displayed and the relevant interface name is shown in parentheses following the Summary title. The interface information area consists of the following sections: General: contains general information about the Wi-Fi interface, such as its SSID, mode of operation, current channel, whether the SSID is hidden, and the interface status. IP Info: contains Wi-Fi interface IP and MAC address information. Stations: contains information about the clients connected to the Wi-Fi interface, such as received and transmitted bytes and packets, transmission retries an failures, signal strength and transmission rate. If no device is connected, this section is hidden. Leases: contains information about the IP addresses granted from the Wi-Fi interface to the connected clients. If no device is connected, this section is hidden. Wi-Fi statistics: contains a table of counters providing detailed statistics on overall Wi-Fi traffic. Figure 24. Wi-Fi tab in the Status menu 32

33 Monitoring the VoIP service To access the VoIP interface information, click Status > VoIP. The VoIP tab will be displayed containing two areas. The first area Phone Info contains a table with general VoIP configuration information for both lines. This table consists of the following fields: Display name: the name assigned to a given line that is displayed on a remote phone as a caller ID. Hook: current hook status of a given line. Registration: current SIP registration status of a given line. If the given VoIP line is a duplicate of another, the register state displayed for this line is Duplicate. SIP Proxy: current SIP proxy set for a given line. The second area Call Log contains a log with detailed call history information. The call log displays the following information for each call: Time: date and time the call was established. Direction: call direction. This can be one of the following: Outgoing, Incoming, or Local. From: calling party number. To: called party number. Duration: call duration, displayed as hh:mm:ss. Status: call status. This can be one of the following: Answered, Failed, Busy, No Answer, or Unknown. Figure 25. VoIP tab in the Status menu 33

34 Monitoring the CATV service To access the CATV interface information, click Status > CATV. The CATV tab will be displayed containing the following fields: Status: indicates whether the CATV service is enabled or disabled on your IGW. Package: indicates the number of the frequency package defined for CATV filter. 0 indicates that no filtering is enabled. Signal: indicates whether the CATV input signal is detected. Power level: indicates the current CATV signal power level in dbm. The font colour reflects the colour of the CATV LED. If the CATV signal power is sufficient, the power level value is green. Otherwise, if the signal power is lower than the desired threshold, the value is displayed in red. Figure 26. CATV tab in the Status menu Monitoring the network services To access the network service information, click Status > Services. The Services tab will be displayed containing one or two tabs, depending on the privileges of the account that displays the web UI: The UPnP tab - visible for both the operator and user account - displays the current UPnP service status and monitoring information. The UPnP Status field indicates whether the UPnP service is enabled or disabled on the IGW. If UPnP is enabled on the IGW and certain ports are forwarded with UPnP, the relevant table is displayed that includes the following fields: Protocol: indicates the protocol of the forwarded service. Port: indicates the forwarded port. Dest. IP: indicates the IP of the client on which the forwarded service runs. The TR069 tab - visible for the operator account only - displays the current TR-069 service status and monitoring information grouped into two areas. The General area includes basic information about the TR-069 service: Status: indicates the current TR-069 status (Running, Not Running or Disabled). ACS URL: indicates the ACS address (URL, not obtained or invalid). Port: indicates the port used for TR-069 communication between the IGW and ACS. Filter: indicates the name of the filter that supports the TR-069 traffic. The Periodic inform area includes information about the periodic TR-069 connection attempts: Status: indicates the current status of periodic TR-069 connection attempts (Enabled or Disabled). 34

35 Interval: indicates the configured interval (in minutes) in which the TR-069 client will attempt to connect to the ACS. Figure 27. Services tab in the Status menu 35

36 Displaying the log information The log information in the web UI is available for the operator account only. To access the IGW log information, click Status > Log. The Log tab will be displayed containing the current IGW log information. The refresh rate of the log window can be changed using the radio buttons in the Refresh every field under the log window. Figure 28. Log tab in the Status menu 36

37 Saving, applying and discarding changes To apply all the changes saved during the current session to the IGW3000 configuration, use the Apply button in the bottom bar and wait for the Please wait progress bar to disappear. This can take up to 2 minutes. To discard all the changes saved during the current session, use the Log out button on the right side of the main menu. To save the changes made on the current tab, use the Save button in the bottom bar. To discard all of them, use the Reset button in the bottom bar. Please note that if you switch to another tab without saving your changed settings, they might be reverted back to their original values. 37

38 Logging out from the web interface When you are sure that you have applied all the necessary changes to the IGW3000 configuration, you can log out from the web interface using the Log out button on the right side of the main menu. Figure 29. Location of the Log out button in the main menu You can also use this button to discard all the configuration changes saved during the current session if you decide not to apply them. 38

39 The information contained in this document represents the current view of Icotera on the issues discussed as of the date of publication. Because Icotera must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Icotera, and Icotera cannot guarantee the accuracy of any information presented after the date of publication. This white paper is for informational purposes only. Icotera MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in, or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Icotera Icotera may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Icotera, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property Icotera. All rights reserved. 39