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1 footscan SCSI system Installation guide: balance software Doc nr RS-PRD PN Page 1

2 Information in this guide is subject to change without notice. No part of this document may be reproduced or transmitted in any way without the express written permission of RSscan International RSscan International footscan is a registered trademark of RSscan International in Belgium. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. LabVIEW is a registered and unregistered trademark of National Instruments (NI) in the United States and other countries. Page 2

3 TABLE OF CONTENTS INTRODUCTION...4 CONVENTIONS USED IN THIS INSTALLATION GUIDE...4 SYMBOLS...4 SYSTEM REQUIREMENTS...4 FOOTSCAN SCSI SOFTWARE INSTALLATION...5 FOOTSCAN CALIBRATION FILE INSTALLATION...10 INITIAL START-UP...12 CONTACT INFORMATION...15 Page 3

4 INTRODUCTION This guide will assist you with the installation of the footscan SCSI balance software, the footscan Calibration File and the initial start-up of the footscan software. Please follow the instructions step by step. The footscan Calibration File is unique and matched to the footscan plate serial number. Before installing, verify if the footscan plate serial number matches the serial number written on the footscan Calibration File Installer CD. Note that the footscan Calibration File supplied for legacy SCSI systems is not compatible with 2 nd generation interface boxes. If the footscan SCSI balance software is installed on footscan SCSI systems where the Pressure Sensitive Layer (PSL) has been replaced before June 2007, the footscan Calibration File is not applicable and the default calibration file will be used. This guide assumes the footscan SCSI system is installed correctly. For instructions on the installation of the footscan SCSI system, consult the installation guide on the footscan software CD (\Manuals\Plate\Installation guides). CONVENTIONS USED IN THIS INSTALLATION GUIDE The following typestyle conventions are used throughout this installation guide: Boldface emphasis and button names Italic selections during the installation progress and references to other sections of this installation guide Underline references to the other guides of your footscan system SYMBOLS Some features are not available in all software versions and/or to all versions of the footscan SCSI interface box. Where applicable, sections are marked with one or more of the following symbols indicating the availability. footscan 2D SCSI interface box footscan 3D SCSI interface box SYSTEM REQUIREMENTS The footscan hardware and software is designed for use on personal computers running Microsoft Windows XP Home Edition or Windows XP Professional, 32 bit with Service Pack 2. Minimum system requirements: Memory: 512 MB of RAM memory. Screen: a minimum display screen resolution of 1024 x by 768 pixels, 16 bit colour quality. Hard drive storage: 100MB of space for the footscan software and additional space for the measurements database. Approximate 0.5MB of additional space is required per measurement. For example a database of 250 patients with 3 measurements per patient requires 375MB additional hard drive space. Page 4

5 Caution: do not power on the footscan SCSI system until the footscan software and the footscan Calibration File have been installed. The installation of the footscan system consists of three parts: the footscan software installation, the footscan Calibration File installation and the initial start-up. It is important to follow these instructions step by step. Incorrect installation can result in incorrect measurements. FOOTSCAN SCSI SOFTWARE INSTALLATION 1. Power off the footscan SCSI interface box. 2. Power on the computer. Close all open applications. 3. Insert the footscan software CD into the CD-ROM drive, browse to the directory footscan software 20xx\footscan 7.xx Balance SCSI xxxx.xx.xx\ and double-click the setup file. 4. The following message appears for a few seconds. 5. The Welcome! screen appears, click Next. 6. To use the footscan software with a footscan SCSI pressure system, select Typical installation and click Next. This selection requires an activation key to activate the footscan software, the activation key can be found on the System Identification Sheet in the footscan binder. To explore the features of the footscan software without a footscan SCSI pressure system or activation key, select Demo System and click Next. Page 5

6 7. Select the default language and click Next. Once the footscan software is installed, the default language can be changed at any time in the preferences screen. 8. The footscan software will be installed in the Program Files directory by default. To change the destination directory, click Browse and select another location. Click Next to continue. 9. Select or enter the name of the Program Manager Group where the footscan software icons will be placed, a default name will be proposed. Click Next to continue. 10. The footscan software is ready to be installed. Click Next to start the installation. Page 6

7 11. Installation progress of the footscan software. The footscan software uses the National Instruments LabView Run-Time Engine. If any footscan software with the same version of the Labview Run-Time Engine has been installed previously, the Labview Run-Time will not be reinstalled and installation steps will be skipped automatically. Do not skip installation steps if the LabView installation wizard opens. 12. The LabView installation wizard opens to install the NI Labview Run-Time Engine (see note above). Click Next. 13. The license agreement has to be accepted before you can continue with the installation. Accept the agreement and click Next. 14. The files of the NI LabView Run-Time Engine will be installed in the Program Files directory by default. To change the destination directory, click Browse and select another location. Click Next to continue. Page 7

8 15. The application is ready to install. Click Next to begin the installation. 16. Installation progress of the NI LabView Run-Time Engine. 17. The application has been successfully installed. Click Finish to exit the NI LabView Run-Time Engine installation. 18. The SQLite ODBC Driver(s) is installed successfully. Click OK to continue. The SQLite ODBC Driver is required to access the measurements database. If this message doesn t appear, contact RSscan International customer service department for additional instructions (contact information on page 15). Page 8

9 19. The final screen of the installation procedure is the Installation Completed screen. Click Finish to exit the installation. Page 9

10 FOOTSCAN CALIBRATION FILE INSTALLATION If the footscan SCSI balance software is installed on footscan SCSI systems where the Pressure Sensitive Layer (PSL) has been replaced before June 2007, skip this step and continue with the initial start-up. Insert the footscan Calibration File CD into the CD-ROM drive. The footscan Calibration File Installer will start automatically. RSscan International recommends the typical setup selection. Select the preferred language for the installation dialogs from the drop down menu (1). 1. Typical setup 1.1 Select Typical Setup and click Next. (1) 1.2 The footscan Calibration File will be installed in the Program Files directory by default. (C:\Program Files\RSscan_International\LUT\). The destination directory can be changed in the custom setup. An installation of a typical setup after a previous custom setup will copy the files automatically to the destination directory of the previous custom setup. To change the current path, please select the custom setup. 1.3 The final screen of the footscan Calibration File Installer procedure will appear. Click Finish to exit the installation. Page 10

11 2. Custom setup 2.1 Select Custom Setup and click Next. 2.2 The footscan Calibration File will be installed in the Program Files directory by default. To change the destination directory, click Browse and select another location. Click Next to continue. When a previous installation is detected with a different destination directory, the footscan Calibration File Installer will duplicate the existing calibration files to the new destination directory. 2.3 The footscan Calibration File Installer will copy the files to the selected directory. 2.4 The final screen of the footscan Calibration File Installer procedure will appear. Click Finish to exit the installation. Page 11

12 INITIAL START-UP 1. Power on the footscan SCSI interface box. 2. Restart the computer. 3. Open the footscan software: On the taskbar, click start All Programs footscan balance 7.x xxxx.xx.xx SCSI footscan balance 7.x SCSI 4. The main screen appears. The software requires an activation key; this key can be found on the System Identification Sheet included in the package. Click Enter key. 5. Enter the activation key exactly as printed. Characters must be within range or A... F. Click OK when finished. Note: the software will return to the previous screen when an invalid key is entered, please reenter the activation key exactly as printed on the System Identification Sheet. Page 12

13 6. Verify if the serial number of the connected plate matches the serial number on the calibration file selection screen. Check the Remember this calibration file checkbox to set this serial number as the default plate. Click OK when finished. Notes: if you have multiple plates that can be connected, multiple calibration files will be detected. Select the currently connected plate serial number from the drop down menu. Make sure to select another plate serial number if you connect another plate. Leave the Remember this calibration file checkbox unchecked. The selection of the calibration file can be changed at any time in the calibration menu. 7. The connection to the measurements database is verified. The main screen will appear in a few moments. 8. Click the preferences button to access the Preferences screen. Verify all preferences and change where required. When all changes are made, click OK to confirm or Cancel to ignore the changes. Click Restore company settings to revert all preferences to factory defaults. Caution: incorrect settings can be result in incorrect measurements. Refer to the footscan 7.X balance manual for details of the preferences. 9. Perform a stability measurement. This measurement will be used to decide if the footscan SCSI interface box needs to be calibrated. Refer to the footscan 7.X balance manual for instructions on how to perform a stability measurement. If you experience problems during the measurement or the maximum pressure indicator is out of range (see next step), the footscan SCSI interface box needs to be calibrated. Refer to the footscan SCSI system interface box calibration guide. This guide is available from the RSscan International customer service department (contact information on page 15). Page 13

14 10. Verify the maximum pressure indicator (blue bar). Calibrate the footscan SCSI interface box if the maximum pressure indicator is out of range If the maximum pressure indicator is between 50% and 70% of the full range, the footscan SCSI interface box does not require calibration If the maximum pressure indicator is over 70% of the full range, the footscan SCSI interface box requires calibration If the maximum pressure indicator is below 50% of the full range, the footscan SCSI interface box requires calibration. 11. Your footscan system is now ready to use, please consult the footscan 7.X balance manual. Page 14

15 CONTACT INFORMATION Pre-sales and sales information For pre-sales and sales information, contact your regional distributor. Consult the worldwide authorized distributors list at to locate your regional distributor. If you cannot locate a regional distributor, contact RSscan International directly at Support information RSscan International offers following support options: The included documentation. The RSscan International website (Frequently Asked Questions, Knowledge Base, footscan school instruction video s and software updates). Contact your regional distributor. Consult the worldwide authorized distributors list at to locate your regional distributor. If you cannot locate a regional distributor, contact the RSscan International support department at Please include the product serial numbers, system configuration, screen captures and detailed failure description. If you have exhausted the above support options, support by telephone is available from Monday to Friday from 9:00 to 16:00 GMT+1:00. In case your product requires repair, contact your regional distributor or the RSscan International support department at to initiate the RMA (Return Material Authorization) process. Worldwide headquarters RSscan International NV Lammerdries-oost 27 B-2250 Olen Belgium Tel. +32 (0) Fax. +32 (0) Page 15

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